The following trademarks are used in this document:
Microsoft is a registered trademark of Microsoft Corp.
Windows, Windows 95, 98, Me, NT, 2000, XP, Vista, 7 and Explorer are
trademarks of Microsoft Corp.
Apple and Mac OS are registered trademarks of Apple Inc.
Other products may be trademarks or registered trademarks of their respective
manufacturers.
Safety Instructions and Approval
Safety
Instructions
Warranty
Read the installation guide thoroughly before you set up the router.
The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the router
yourself.
Do not place the router in a damp or humid place, e.g. a bathroom.
The router should be used in a sheltered area, within a temperature range of +5 to
+40 Celsius.
Do not expose the router to direct sunlight or other heat sources. The housing and
electronic components may be damaged by direct sunlight or heat sources.
Do not deploy the cable for LAN connection outdoor to prevent electronic shock
hazards.
Keep the package out of reach of children.
When you want to dispose of the router, please follow local regulations on
conservation of the environment.
We warrant to the original end user (purchaser) that the router will be free from any
defects in workmanship or materials for a period of two (2) years from the date of
purchase from the dealer. Please keep your purchase receipt in a safe place as it serves
as proof of date of purchase. During the warranty period, and upon proof of purchase,
should the product have indications of failure due to faulty workmanship and/or
materials, we will, at our discretion, repair or replace the defective products or
components, without charge for either parts or labor, to whatever extent we deem
necessary tore-store the product to proper operating condition. Any replacement will
consist of a new or re-manufactured functionally equivalent product of equal value, and
will be offered solely at our discretion. This warranty will not apply if the product is
modified, misused, tampered with, damaged by an act of God, or subjected to abnormal
working conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the product will
not be covered by the warranty. We reserve the right to re vi se the ma nual and onli ne
documentation and to make changes from time to time in the contents hereof without
obligation to notify any person of such revision or changes.
Be a Registered
Owner
Firmware & Tools
Updates
Vigor3900 Series User’s Guide
Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.
Due to the continuous evolution of DrayTek technology, all routers will be regularly
upgraded. Please consult the DrayTek web site for more information on newest
firmware, tools and documents.
Note: This is a generic International version of the user guide. Specification,
compatibility and features vary by region. For specific user guides suitable for your
region or product, please contact local distributor.
The Vigor3900 Series integrates a rich suite of functions, including NAT, firewall, VPN,
load balance, and bandwidth management capability. These products are very suitable for
providing multi-integrated solutions to SME markets.
A Virtual Private Network (VPN) is an extension of a private network that encompasses
links across shared or public networks like an Intranet. A VPN enables you to send data
between two computers across a shared public Internet network in a manner that emulates
the properties of a point-to-point private link. The DrayTek Vigor3900 Series VPN router
supports Internet-industry standards technology to provide customers with open,
interoperable VPN solutions such as X.509, DHCP over Internet Protocol Security (IPSec)
up to 500 tunnels, and Point-to-Point Tunneling Protocol (PPTP).
Before you use the Vigor router, please get acquainted with the LED indicators and connectors first.
The displays of LED indicators and connectors for the routers are different slightly.
DDeessccrriippttiioonn ffoorr LLEEDD
LED Status Explanation
GigaLAN1
/LAN 2)
1000
On The router is powered on. PWR
Off The router is powered off.
Blinking The system is active. ACT
On/Off The system is hanged.
On The fiber connection is established. SFP 1/2
Off No fiber connection is established.
On The USB device is installed and ready. USB 1/2
Off No USB device is installed.
On The Ethernet link is established on corresponding port.
Blinking The data transmission is done through the corresponding
port.
Off No Ethernet link is established.
On It means that a normal 1000 Mbps connection is through
its corresponding port.
Giga
WAN1/2/3/4
1000
Off It means that a normal 10/100 Mbps connection is
through its corresponding port.
On The Ethernet link is established.
Blinking The data transmission is done through the corresponding
port.
Off No Ethernet link is established.
On It means that a normal 1000Mbps connection is through
its corresponding port.
Off It means that a normal 10/100Mbps connection is through
its corresponding port.
2
Vigor3900 Series User’s Guide
CCoonnnneeccttoorrss
Interface Description
GigaLAN1 / 2 Connecter for local network devices.
3(SFP) Connecter for fiber cable.
GigaWAN1/2/3/4 Connecter for remote network devices.
5(SFP) Connecter for fiber cable.
Console Provided for technician use.
USB1 / USB2 Connecter for the USB device.
Factory Reset Used to restore the default settings. Press it and keep for
more than 5 seconds. When you see the ACT LED begins
to blink, release the button. Then the router will restart with
the factory default configuration.
Connecter for a power cord.
ON/OFF - Power switch.
Vigor3900 Series User’s Guide
3
11..22 HHaarrddwwaarree IInnssttaallllaattiioonn
11..22..11 NNeettwwoorrkk CCoonnnneeccttiioonn
Before starting to configure the router, you have to connect your devices correctly.
1. Connect one end of an Ethernet cable (RJ-45) to one of the LAN ports of Vigor3900s.
2. Connect the other end of the cable (RJ-45) to the Ethernet port on your computer (that
device also can connect to other computers to form a small area network). The LAN
LED for that port on the front panel will light up.
3. Connect a server/modem/router (depends on your requirement) to any WAN port of
Vigor3900 with Ethernet cable (RJ-45). The WAN1 (to WAN4) LED will light up.
4. Connect the power cord to Vigor3900’s power port on the rear panel, and the other side
into a wall outlet.
5. Power on the device by pressing down the power switch on the rear panel. The PWR
LED should be ON.
6. The system starts to initiate. After completing the system test, the ACT LED will light
up and start blinking.
Below shows an outline of the hardware installation for your reference.
The Vigor3900 Series can be mounted on the wall by using standard brackets shown below.
Attach the brackets to the chassis of a rack. The second bracket attaches the other side of the
chassis.
After the bracket installation, the Vigor3900 Series chassis can be installed in a rack by using
four screws for each side of the rack.
DDeesskkttoopp TTyyppee IInnssttaallllaattiioonn
Rubber pads are included with the Vigor3900 Series. These rubber pads improve the air
circulation and decrease unnecessary rubbing on the desktop.
Vigor3900 Series User’s Guide
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Vigor3900 Series User’s Guide
Chhaapptteerr 22::
C
For use the router properly, it is necessary for you to change the password of web
configuration for security and adjust primary basic settings.
This chapter explains how to setup a password for an administrator and how to adjust basic
settings for accessing Internet successfully. Be aware that only the administrator can change
the router configuration.
22..11 CChhaannggiinngg PPaasssswwoorrdd
To change the password for this device, you have to access into the web browse with default
password first.
1. Make sure your computer connects to the router correctly.
Notice: You may either simply set up your computer to get IP
dynamically from the router or set up the IP address of the computer to be
the same subnet as the default IP address of Vigor router 192.168.1.1.
For the detailed information, please refer to the later section - Trouble
Shooting of this guide.
2. Open a web browser on your PC and type http://192.168.1.1. A pop-up window will
open to ask for username and password. Please type default values on the window for
the first time accessing. The default value for user name is admin and the password is
admin. Next, click Login.
Baassiicc
B
Seettuupp
S
Vigor3900 Series User’s Guide
7
3. Now, the Main Screen will pop up.
4. Go to SystemMaintenance page and choose Administrator Password.
5. Enter the login password (admin) on the field of Original Password. Type a new one
in the field of New Password and retype it on the field of Confirm Password. Then
click Apply to continue.
6. Now, the password has been changed. Next time, use the new password to access the
Web User Interface for this router.
8
Vigor3900 Series User’s Guide
22..22 QQuuiicckk SSttaarrtt WWiizzaarrdd
Quick Start Wizard is a wizard which is designed for configuring your router accessing
Internet with simply steps. In the Quick Start Wizard group, you can configure the router to
access the Internet with different modes such as Static, DHCP, PPPoE, or PPTP modes.
For most users, Internet access is the primary application. The router supports the Ethernet
WAN interface for Internet access.
Click Quick Start Wizard from the home page. Quick Start Wizard will guide the user to
establish LAN interface profile, WAN interface profile and select proper protocol for
connection. The following will explain in more detail for the various broadband access
configurations.
In the first page of Quick Start Wizard, please create a WAN profile.
Available settings are explained as follows:
Item Description
Profile
IPv4 Protocol
Vigor3900 Series User’s Guide
Use the drop down list to choose one WAN profile.
Use the drop down list to choose a connection mode for such
WAN profile.
9
Item Description
Static - If Static is selected, you can manually assign a static
IP address to the WAN interface and complete the
configuration by applying the settings.
DHCP - It allows a user to obtain an IP address automatically
from a DHCP server on the Internet. If you choose
DHCP mode, the DHCP server of your ISP will
assign a dynamic IP address for Vigor3900
automatically. It is not necessary for you to assign
any setting. (Host Name and Domain Name are
required for some ISPs).
PPTP - This mode lets user get the IP group information by a
DSL modem with PPTP service from ISP. Your
service provider will give you user name, password,
and authentication mode for a PPTP setting. Click
PPTP as the protocol. Type in all the information
that your ISP provides for this protocol.
If your ISP offers you PPTP (Point-to-Point
Tunneling Protocol) mode, please select PPTP for
this router. Next, enter the required information
provided by your ISP on the web page.
PPPoE - PPPoE stands for Point-to-Point Protocol over
Ethernet. It relies on two widely accepted standards:
PPP and Ethernet. It connects users through an
Ethernet to the Internet with a common broadband
medium, such as a single DSL line, wireless device
or cable modem. All the users over the Ethernet can
share a common connection.
PPPoE is used for most of DSL modem users. All
local users can share one PPPoE connection for
accessing the Internet. Your service provider will
provide you information about user name, password,
and authentication mode.
If your ISP provides you the PPPoE (Point-to-Point
Protocol over Ethernet) connection, please select
PPPoE for this router to get the following page.
Enter the username and password provided by your
ISP on the web page.
Note: After you creating the WAN profile(s) by using Quick Start Wizard, you can
select the existing WAN profiles for next time. Simply use the drop down list to choose
the WAN profile available for modifying.
When you finish the above settings, please click Next to go to next page.
This page will be changed according to the IPv4 Protocol Type selected on last page.
IIff SSttaattiicc iiss sseelleecctteedd
If Static is selected, the following screen will appear. You can manually assign a static IP
address to the WAN interface and complete the configuration by applying the settings.
Available parameters are listed as follows:
Item Description
IP Address
Subnet Mask
Gateway IP Address
Vigor3900 Series User’s Guide
Type a public IP address for such WAN profile.
Choose the static mask from the drop down list.
Type a public gateway address for such WAN profile.
- click it to remove the created IP address if you are not
satisfied with it.
11
DNS Server IP
Address
Previous
Add – Click this button to display the IP address field for
adding a new IP address. Type the IP address on the tiny
boxes one by one.
Save – After finished the IP address configuration, click Save
to save the setting onto the router.
– Click the icon to remove the selected entry.
Click it to return to previous setting page.
Finish
Cancel
Click it to finish the configuration.
Click it to discard the settings configured in this page.
When you finished the above settings, please click Finish.
12
Vigor3900 Series User’s Guide
IIff DDHHCCPP iiss sseelleecctteedd
DHCP allows a user to obtain an IP address automatically from a DHCP server on the
Internet. If you choose DHCP mode, the DHCP server of your ISP will assign a dynamic IP
address for Vigor3900 automatically. It is not necessary for you to assign any setting. (Host
Name is required for some ISPs).
Available parameters are listed as follows:
Item Description
Host Name (Optional)
Previous
Finish
Cancel
Type a name as the host name for identification.
Click it to return to previous setting page.
Click it to finish the configuration.
Click it to discard the settings configured in this page.
When you finished the above settings, please click Finish.
IIff PPPPPPooEE iiss sseelleecctteedd
PPPoE stands for Point-to-Point Protocol over Ethernet. It relies on two widely accepted
standards: PPP and Ethernet. It connects users through an Ethernet to the Internet with a
common broadband medium, such as a single DSL line, wireless device or cable modem. All
the users over the Ethernet can share a common connection.
PPPoE is used for most of DSL modem users. All local users can share one PPPoE
connection for accessing the Internet. Your service provider will provide you information
about user name, password, and authentication mode.
If your ISP provides you the PPPoE (Point-to-Point Protocol over Ethernet) connection,
please select PPPoE for this router to get the following page. Enter the username and
password provided by your ISP on the web page.
Type in the username provided by ISP in this field.
Type in the password provided by ISP in this field.
Click it to return to previous setting page.
Click it to finish the configuration.
Click it to discard the settings configured in this page.
When you finished the above settings, please click Finish.
14
Vigor3900 Series User’s Guide
IIff PPPPTTPP iiss sseelleecctteedd
This mode lets user get the IP group information by a DSL modem with PPTP service from
ISP. Your service provider will give you user name, password, and authentication mode for a
PPTP setting. Click PPTP as the protocol. Type in all the information that your ISP provides
for this protocol.
If your ISP offers you PPTP (Point-to-Point Tunneling Protocol) mode, please select PPTP
for this router. Next, enter the settings provided by your ISP on the web page.
Available parameters are listed as follows:
Item Description
PPTP Over
Usually ISP dynamically assigns IP address to you each time
you connect to it and request. In some case, your ISP provides
service to always assign you the same IP address whenever
you request. In this case, you can fill in this IP address in the
Fixed IP field. Please contact your ISP before you want to
use this function.
Static – specify the IP address.
DHCP - obtain the IP address automatically.
Vigor3900 Series User’s Guide
15
Server Address
Type a remote IP address of PPTP server.
Username
Password
Previous
IP Address
Subnet Mask
Gateway IP Address
DNS Server IP
Address
Type in the username provided by ISP in this field.
Type in the password provided by ISP in this field.
Click it to return to previous setting page.
Type a public IP address for such WAN profile.
Choose the static mask from the drop down list.
Type a public gateway address for such WAN profile.
- click it to remove the IP address if you are not satisfied
with it.
To add a new IP address, simply place the mouse cursor on
this filed. The following dialog will appear.
Add – Click this button to display the IP address field for
adding a new IP address.
Save – After finished the IP address configuration, click Save
to save the setting onto the router.
Previous
Finish
Cancel
– Click the icon to remove the selected entry.
Click it to return to previous setting page.
Click it to finish the configuration.
Click it to discard the settings configured in this page.
16
Vigor3900 Series User’s Guide
When you finished the above settings, please click Finish. Later, you can surf the Internet at
any time.
When the following screen appears, it means you have finished the Quick Start Wizard
configuration.
Vigor3900 Series User’s Guide
17
22..33 RReeggiisstteerr VViiggoorr RRoouutteerr
Please follow the steps below to register the router.
1 Before using such function, please register your router online first. Log into the Web
User Interface of Vigor3900 and click Product Registration.
2 A Login page will be shown on the screen. Please type the account and password that
you created previously. And click Login.
Note: If you haven’t an accessing account, please create a new one first. Please read
the articles on the Agreement regarding user rights carefully while creating a
user account.
18
Vigor3900 Series User’s Guide
3 The following page will be displayed after you logging in MyVigor. From this page,
please click Add.
4 When the following page appears, your router information has been added to the
database.
5 After clicking OK, you will see the following page. Your router has been registered to
myvigor website successfully.
Vigor3900 Series User’s Guide
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Vigor3900 Series User’s Guide
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