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Vigor2955 Quick Start Guide
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Vigor2955 Quick Start Guide
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Vigor2955
Dual-WAN SSL VPN Appliance
Quick Start Guide
Version: 1.0
Date: 25/09/2009
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Copyright Information
Copyright
Declarations
Trademarks
Copyright 2009 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language without written
permission from the copyright holders.
The following trademarks are used in this document:
z Microsoft is a registered trademark of Microsoft Corp.
z Windows, Windows 95, 98, Me, NT, 2000, XP and Explorer are
trademarks of Microsoft Corp.
z Apple and Mac OS are registered trademarks of Apple Inc.
z Other products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety
Instructions
Warranty
z Read the installation guide thoroughly before you set up the router.
z The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the router
yourself.
z Do not place the router in a damp or humid place, e.g. a bathroom.
z The router should be used in a sheltered area, within a temperature range
of +5 to +40 Celsius.
z Do not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or
heat sources.
z Do not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
z Keep the package out of reach of children.
z When you want to dispose of the router, please follow local regulations on
conservation of the environment.
We warrant to the original end user (purchaser) that the router will be free from
any defects in workmanship or materials for a period of two (2) years from the
date of purchase from the dealer. Please keep your purchase receipt in a safe
place as it serves as proof of date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either parts or labor, to
whatever extent we deem necessary tore-store the product to pr o per o perating
condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modified, misused,
tampered with, damaged by an act of God, or subjected to abnormal working
conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the
product will not be covered by the warranty. We reserve the right to revise the
manual and online documentation and to make changes from time to time in th e
contents hereof without obligation to notify any person of such revision or
changes.
Be a Registered
Owner
Firmware & Tools
Updates
Vigor2955 Quick Start Guide
Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.
Due to the continuous evolution of DrayTek technology, all routers will be
regularly upgraded. Please consult the DrayTek web site for more information on
newest firmware, tools and documents.
http://www.draytek.com
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European Community Declarations
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou Township, HsinChu Industrial Park, Hsin-Chu, Taiwan
303
Product: Vigor2955 Router
DrayTek Corp. declares that Vigor2955 is in compliance with the following essential requirements and
other relevant provisions of R&TTE Directive 1999/5/EEC.
The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
2004/108/EC by complying with the requirements set forth in EN55022/Class A and EN55024/Class A.
The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EC by complying
with the requirements set forth in EN60950-1.
Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
z Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired
operation.
Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A Warning:
Warning: This device might cause interference of radio frequency under the environment of dwelling. In
such condition, the users might be asked to adopt some proper strategies.
Please visit http://www.draytek.com/user/AboutRegulatory.php.
This product is designed for POTS network throughout the EC region and Switzerland with restrictions in
France. Please see the user manual for the applicable networks on your product.
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TTaabbllee ooff CCoonntteennttss
1. Introduction........................................................................................................... 1
1.1 Panel Explanation ......................................................................................................................2
1.2 Package Content........................................................................................................................ 3
2. Installing Your Router........................................................................................... 5
2.1 Hardware Installation..................................................................................................................5
2.2 Printer Installation....................................................................................................................... 6
3. Configuring Web Pages......................................................................................11
3.1 Basic Configuration...................................................................................................................11
4. Trouble Shooting................................................................................................ 17
4.1 Checking the Hardware St atus.................................................................................................17
4.2 Checking the Network Connection Settings on Your Computer .............................................. 18
4.3 Pinging the Router from Your Computer..................................................................................20
4.4 Checking the ISP Settings........................................................................................................21
4.5 Resetting the Router to Factory Default Settings..................................................................... 23
4.6 Contacting Your Dealer............................................................................................................24
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Vigor2955 is a broadband router with dual-WAN interface. It provides policy-based
load-balance, fail-over and BoD (Bandwidth on Demand), also it integrates IP layer QoS,
NAT session/bandwidth management to help users control works well with large
bandwidth.
By adopting hardware-based VPN platform, hardware encryption of AES/DES/3DS and
hardware key hash of SHA-1/MD5, the router increases the performance of VPN greatly,
and offers several protocols (such as IPSec/PPTP/L2TP) with up to 200 VPN tunnels.
The object-originated design used in SPI (Stateful Packet Inspection) firewall allows
users to set firewall policy with ease. CSM (Content Security Management) provides
users control and management in IM (Instant Messenger) and P2P (Peer to Peer) more
efficiency than before. By the way, DoS/DDoS prevention and URL/Web content filter.
In addition, Vigor2955 supports USB interface for connecting USB printer to share
printer or 3G USB Modem for accessing Internet.
FFeeaattuurreess ffoorr VViiggoorr22995555
z Dual WAN: Support policy-based load-balance, bandwidth on demand and internet
connection failover
z Gigabit Ethernet LAN: 1000Mbps fast LAN traffic switching
z Object-originated Firewall: Provide SPI, DoS/DDoS prevention, CSM(Content
Security Management)
z Content Filter: URL and Web (powered by SurfControl Content filtering)
z VPN: Hardware-based VPN support up to 200 VPN Tunnels
z Bandwidth Management: IP layer QoS and NAT session/bandwidth management
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11..11 PPaanneell EExxppllaannaattiioonn
LED Status Explanation
Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity)
Off The router is powered off.
DMZ On DMZ Host is specified in certain site.
Monitor On LAN traffic monitor is active.
On The VPN tunnel is launched. VPN
Off The VPN tunnel is closed.
QoS
USB
LED on Connector
10
(left LED)
WAN
100
(right LED)
LAN/Monitor
LAN (1 ~ 4)
100
(left LED)
1000
(right LED)
On The QoS function is active.
On The USB device is active.
On The port is connected with 10Mbps.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 1000Mbps.
Off The port is disconnected.
Blinking The data is transmitting.
Interface Description
RST
(Factory Reset)
WAN(1/2) Connecter for remote networked devices.
LAN/Monitor Connecter for local networked devices.
LAN (1-4) Connecter for local networked devices.
USB Connecter for USB device (e.g., printer).
Vigor2955 Quick Start Guide
Restore the default settings.
Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for
more than 5 seconds. When you see the ACT LED begins to blink rapidly than
usual, release the button. Then the router will restart with the factory default
configuration.
Connecter for a power cord with 100-240VAC (inlet).
Power Switch.
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nQuick Start Guide
p
RJ-45 Cable (Ethernet)
* The maximum power consumption is 17 Watt.
oCD
q UK-type power cord
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This section will guide you to install the router through hardware connection and
configure the router’s settings through web browser.
22..11 HHaarrddwwaarree IInnssttaallllaattiioonn
Before starting to configure the router, you have to connect your devices correctly.
1. Connect the power cord to the router’s power port on the rear panel, and the other
side into a wall outlet.
2. Power on the device by pressing down the power switch on the rear panel.
3. The system starts to initiate. After completing the system test, the ACT LED will
light up and start blinking.
4. Connect one end of an Ethernet cable (RJ-45) to one of the LAN ports of the router
and the other end of the cable (RJ-45) into the Ethernet port on your computer (that
device also can connect to other computers to form a small area network). The LAN
LED (Left or Right) will light up according to the network card feature (1000 or 100)
of the device that it connected.
5. Connect a cable Modem/DSL Modem/Media Converter (depends on your
requirement) to any WAN port of router with Ethernet cable (RJ-45). The
WAN1/WAN2 LED (Left or Right) will light up according to the network card
feature (100 or 10) of the device that it connected.
(For the detailed information of LED status, please refer to section 1.1.)
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22..22 PPrriinntteerr IInnssttaallllaattiioonn
You can install a printer onto the router for sharing printing. All the PCs connected this
router can print documents via the router. The example provided here is made based on
Windows XP/2000. For Windows 98/SE, please visit www.draytek.com.
Before using it, please follow the steps below to configure settings for connected
computers.
1. Connect the printer with the router through USB port.
2. Open Start->Settings-> Printer and Faxes.
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3. Open File->Add a New Computer. A welcome dialog will appear. Please click
Next.
4. Click Local printer attached to this computer and click Next.
5. In this dialog, choose Create a new port Type of port and use the drop down list to
select Standard TCP/IP Port. Click Next.
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6. In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Printer
Name or IP Address and type IP_192.168.1.1 as the port name. Then, click Next.
7. Click Standard and choose Generic Network Card.
8. Then, in the following dialog, click Finish.
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9. Now, your system will ask you to choose right name of the printer that you installed
onto the router. Such step can make correct driver loaded onto your PC. When you
finish the selection, click Next.
10. For the final stage, you need to go back to Control Panel-> Printers and edit the
property of the new printer you have added.
11. Select "LPR" on Protocol, type p1 (number 1) as Queue Name. Then click OK.
Next please refer to the red rectangle for choosing the correct protocol and UPR
name.
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The printer can be used for printing now. Most of the printers with different
manufacturers are compatible with vigor router.
Note 1: Some printers with the fax/scanning or other additional functions are not
supported. If you do not know whether your printer is supported or not, please visit
www.draytek.com to find out the printer list. Open Support >FAQ; find out the link
of Printer Server and click it; then click the What types of printers are
compatible with Vigor router? link.
Note 2: Vigor router supports printing request from computers via LAN ports but not
WAN port.
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33.. CCoonnffiigguurriinngg WWeebb PPaaggeess
33..11 BBaassiicc CCoonnffiigguurraattiioonn
The Quick Start Wizard is designed for you to easily set up your router for Internet
access. You can directly access the Quick Start Wizard via Web Configurator.
1. Make sure your PC connects to the router correctly.
Notice: You may either simply set up your computer to get IP dynamically
from the router or set up the IP address of the computer to be the same
subnet as the default IP address of Vigor router 192.168.1.1. For the
detailed information, please refer to the later section - Trouble Shooting of
the guide.
2. Open a web browser on your PC and type http://192.168.1.1. A pop-up window will
open to ask for username and password. Please type “admin” as the username and
leave blank for the password on the window. Next click OK for next screen.
Notice:
Shooting” for detecting and solving your problem.
If you fail to access to the web configuration, please go to “Trouble
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3. Now, the Main Screen will pop up. Click Quick Start Wizard.
4. Enter the login password on the field of New Password and retype it on the field of
Confirm Password. Then click Next to continue.
5. On the next page as shown below, please select the WAN interface that you use.
Choose Auto negotiation as the physical type for your router. Then click Next for
next step.
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6. On the next page as shown below, please select the appropriate Internet access type
according to the information from your ISP. For example, you should select PPPoE
mode if the ISP provides you PPPoE interface. Then click Next for next step.
PPPoE: if you click PPPoE or PPPoA as the protocol, please manually enter the
Username/Password provided by your ISP. Then click Next.
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PPTP/L2TP: if you click PPTP/L2TP, you will get the following page. Please type
in all the information originally provided by your ISP. Then click Next for next step.
Static IP: if you click Static IP, you will get the following page. Please type in the IP
address information originally provided by your ISP. Then click Next for next step.
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DHCP: if you click DHCP, you will get the following page. Simply click Next to
continue.
7. Now you can see the following screen. It indicates that the setup is complete.
Different types of connection modes will have different summary. Click Finish and
then restart the router. Afterward, you will enjoy surfing on the Internet.
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44.. TTrroouubbllee SShhoooottiinngg
This section will guide you to solve abnormal situations if you cannot access into the
Internet after installing the router and finishing the web configuration. Please follow
sections below to check your basic installation status stage by stage.
¾ Checking the hardware status.
¾ Checking the network connection settings on your computer.
¾ Pinging the router from your computer.
¾ Checking the ISP settings.
¾ Resetting the Router to Factory Default Settings.
If all above stages are done and the router still cannot run normally, it is the time for you
to contact your dealer for advanced help.
44..11 CChheecckkiinngg tthhee HHaarrddwwaarree SSttaattuuss
Follow the steps below to verify the hardware status.
1. Check the power line and WLAN/LAN cable connections.
Refer to “2.1 Hardware Installation” for details.
2. Turn on the router. Make sure the ACT LED blink once per second and the
correspondent LAN LED is bright.
3. If not, it means that there is something wrong with the hardware status. Simply back
to “2.1 Hardware Installation” to execute the hardware installation again. And
then, try again.
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44..22 CChheecckkiinngg tthhee NNeettwwoorrkk CCoonnnneeccttiioonn SSeettttiinnggss oonn YYoou
CCoommppuutteerr
Sometimes the link failure occurs due to the wrong network connection settings. After
trying the above section, if the link is stilled failed, please do the steps listed below to
make sure the network connection settings is OK.
FFoorr WWiinnddoowwss
1. Go to Control Panel and then double-click on Network Connections.
2. Right-click on Local Area Connection and click on Properties.
The example is based on Windows XP. As to the examples for other
operation systems, please refer to the similar steps or find support notes in
www.draytek.com.
urr
3. Select Internet Protocol (TCP/IP) and then click Properties.
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4. Select Obtain an IP address automatically and Obtain DNS server address
automatically.
FFoorr MMaaccOOss
1. Double click on the current used MacOs on the desktop.
2. Open the Application folder and get into Network.
3. On the Network screen, select Using DHCP from the drop down list of Configure
IPv4.
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The default gateway IP address of the router is 192.168.1.1. For some reason, you might
need to use “ping” command to check the link status of the router. The most important
thing is that the computer will receive a reply from 192.168.1.1. If not, please check
the IP address of your computer. We suggest you setting the network connection as get IP
automatically. (Please refer to the section 4.2)
Please follow the steps below to ping the router correctly.
FFoorr WWiinnddoowwss
1. Open the Command Prompt window (from Start menu> Run).
2. Type command (for Windows 95/98/ME) or cmd (for Windows NT/
2000/XP/Vista). The DOS command dialog will appear.
3. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of “Reply from
192.168.1.1:bytes=32 time<1ms TTL=255” will appear.
4. If the line does not appear, please check the IP address setting of your computer.
FFoorr MMaaccOOss ((TTeerrmmiinnaall))
1. Double click on the current used MacOs on the desktop.
2. Open the Application folder and get into Utilities.
3. Double click Terminal. The Terminal window will appear.
4. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of “64 bytes
from 192.168.1.1: icmp_seq=0 ttl=255 time=xxxx ms” will appear.
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s
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Open WAN >> Internet Access page and then check whether the ISP settings are set
correctly. Click Details Page of WAN1/WAN2 to review the settings that you configured
previously.
FFoorr PPPPPPooEE UUsseerrss
1. Check if the Enable option is selected.
2. Check if Username and Password are entered with correct values that you got from
your ISP.
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FFoorr SSttaattiicc//DDHHCCPP UUsseerrss
1. Check if the Enable option is selected.
2. Check if WAN IP Network Settings is set appropriately.
3. Check if IP Address, Subnet Mask and Gateway are set correctly (must identify
with the values from your ISP) if you choose Specify an IP address.
FFoorr PPPPTTPP//LL22TTPP UUsseerrss
1. Check if the Enable option for PPTP Link is selected.
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2. Check if Server Address, Username, Password and WAN IP address are set
correctly (must identify with the values from your ISP).
44..55 RReesseettttiinngg tthhee RRoouutteerr ttoo FFaaccttoorryy DDeeffaauulltt SSeettttiinng
gss
Sometimes, a wrong connection can be improved by returning to the default settings. Try
to reset the router by software or hardware.
Warning: After pressing factory default setting, you will loose all settings
you did before. Make sure you have recorded all useful settings before you
pressing. The password of factory default is null.
SSooffttwwaarree RReesseett
You can reset the router to factory default via Web page.
Go to System Maintenance and choose Reboot System on the web page. The following
screen will appear. Choose Using factory default configuration and click OK. After few
seconds, the router will return all the settings to the factory settings.
HHaarrddwwaarree RReesseett
While the router is running (ACT LED blinking), press the RST button and hold for more
than 5 seconds. When you see the ACT LED blinks rapidly, please release the button.
Then, the router will restart with the default configuration.
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After restore the factory default setting, you can configure the settings for the router again
to fit your personal request.
44..66 CCoonnttaaccttiinngg YYoouurr DDeeaalleerr
If the router still cannot work correctly after trying many efforts, please contact your
dealer for further help right away. For any questions, please feel free to send e-mail to
support@draytek.com.
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