Copyright 2007 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language without written
permission from the copyright holders.
The following trademarks are used in this document:
z Microsoft is a registered trademark of Microsoft Corp.
z Windows, Windows 95, 98, Me, NT, 2000, XP and Explorer are
trademarks of Microsoft Corp.
z Apple and Mac OS are registered trademarks of Apple Computer Inc.
z Other products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety
Instructions
Warranty
z Read the installation guide thoroughly before you set up the router.
z The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the router
yourself.
z Do not place the router in a damp or humid place, e.g. a bathroom.
z Do not stack the routers.
z The router should be used in a sheltered area, within a temperature range
of +5 to +40 Celsius.
zDo not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or
heat sources.
zDo not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
z Keep the package out of reach of children.
z When you want to dispose of the router, please follow local regulations on
conservation of the environment.
We warrant to the original end user (purchaser) that the router will be free from
any defects in workmanship or materials for a period of two (2) years from the
date of purchase from the dealer. Please keep your purchase receipt in a safe
place as it serves as proof of date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either parts or labor, to
whatever extent we deem necessary tore-store the product to pro per o perating
condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modified, misused,
tampered with, damaged by an act of God, or subjected to abnormal working
conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the
product will not be covered by the warranty. We reserve the right to revise the
manual and online documentation and to make changes from time to time in the
contents hereof without obligation to notify any person of such revision or
changes.
Be a Registered
Owner
Firmware & Tools
Updates
Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.
Due to the continuous evolution of DrayTek technology, all routers will be
regularly upgraded. Please consult the DrayTek web site for more information on
newest firmware, tools and documents.
http://www.draytek.com
i
European Community Declarations
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou County, HsinChu Industrial Park, Hsin-Chu, Taiwan 303
Product: Vigor2930 Series Router
DrayTek Corp. declares that Vigor2930 Series of routers are in compliance with the following essential
requirements and other relevant provisions of R&TTE Directive 1999/5/EEC.
The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
2004/108/EEC by complying with the requirements set forth in EN55022/Class B and EN 55024/Class B.
The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EEC by complying
with the requirements set forth in EN60950-1.
Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the use is encouraged to try to correct the interference
by one of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit different form that to which the receiver is
connected.
zConsult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired
This product is designed for the ISDN and 2.4GHz WLAN network throughout the EC region and
Switzerland with restrictions in France. Please see the user manual for the applicable networks on your
product.
4. T rouble Shooting................................................................................................ 23
4.1 Checking If the Hardware Status Is OK or Not......................................................................... 23
4.2 Checking If the Network Connection Settings on Your Computer Is OK or Not ...................... 24
4.3 Pinging the Router from Your Computer..................................................................................26
4.4 Checking If the ISP Settings are OK or Not.............................................................................27
4.5 Backing to Factory Default Setting If Necessary...................................................................... 29
4.6 Contacting Your Dealer ............................................................................................................30
iii
11.. IInnttrroodduuccttiioonn
Vigor2930 is a broadband router with dual-WAN interface. It provides policy-based
load-balance, fail-over and BOD (Bandwidth on Demand), also it integrates IP layer QoS,
NAT session/bandwidth management to help users control works well with large
bandwidth.
By adopting hardware-based VPN platform, hardware encryption of AES/DES/3DS and
hardware key hash of SHA-1/MD5, the router increases the performance of VPN greatly,
and offers several protocols (such as IPSec/PPTP/L2TP) with up to 100 VPN tunnels.
The Object-based design used in SPI (Stateful Packet Inspection) firewall allows users to
set firewall policy with ease. CSM (Content Security Management) provides users control
and management in IM (Instant Messenger), P2P (Peer to Peer), URL Content Filter and
Web Content Filter more efficiency than before. By the way, DoS/DDoS prevention and
URL/Web content filter strengthen the security outside and control inside.
Vigor2930 V models provide twin analogue phone ports. S models support ISDN ports.
Combining the characteristics of V and S models can offer two ISDN ports additionally
besides analogue phone ports. ISDN S0 port is dedicated for ISDN phone; the other ISDN
port is configurable for ISDN line and phone. It supports multiple SIP registrars with
highly flexible configuration and call handling options.
DDeeffiinniittiioonnss ffoorr IISSDDNN PPoorrttss
Below shows the names that displayed on front panel of the device and the WEB UI of
this device.
ISDN TE (Terminal Equipment) means an interface for transmitting analog signal
through Internet between Switching and router. Such interface is also named with ISDN
S0 extern in Germany.
ISDN NT (Network Terminator) is a port that used to connect general phone. Such
interface is also named with ISDN S0 intern in Germany.
The ISDN S0 1 port on Vigor2930 series is fixed to connect phone forever and the LED
on the connecter will light orange always. However ISDN S0 2 port on this device is
configurable for connecting phone or accessing Internet according to the settings that you
adjust on WEB UI (please refer to VoIP>>Phone Setting for detailed information).
Warning: When the orange LED lights (means ISDN NT mode), the ISDN
port can be used to connect phone only. Wrong ISDN connection might cause
severe damage on your device.
1
11..11 PPaanneell EExxppllaannaattiioonn
11..11..11 FFoorr VViiggoorr22993300
LED Status Explanation
Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity)
Off The router is powered off.
On The DoS/DDoS function is active. DoS
Blinking It will blink while deleting an attack.
CSM On The profile of CSM (Content Security
Management) for IM/P2P filter application is
enabled.
WCF On The Web Content Filter is active. (It is enabled
from Firewall >> Web Content Filter)
On The WAN1 or WAN2 connection is ready. WAN1/2
Blinking It will blink while transmitting data.
On The router is managed (handled) by Telnet. MGMT
Blinking It will blink while being managed by IE browser.
VPN On The VPN tunnel is active.
QoS
LED on Connector
WAN 1/2
LAN 1/2/3/4
Left LED
(Green)
Right LED
(Green)
Left LED
(Green)
Right LED
(Green)
On The QoS function is active.
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is disconnected with 10Mbps.
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is disconnected with 10Mbps.
Interface Description
Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is blinking).
Press the hole and keep for more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button. Then the router will restart
with the factory default configuration.
Restart Restart the router forcefully.
WAN(1/2) Connecters for remote networked devices.
LAN (1-4) Connecters for local networked devices.
PWR
ON/OFF
Connecter for a power adapter.
Power Switch.
2
11..11..22 FFoorr VViiggoorr22993300nn
LED Status Explanation
Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity)
Off The router is powered off.
On The DoS/DDoS function is active. DoS
Blinking It will blink while deleting an attack.
CSM On The profile of CSM (Content Security
Management) for IM/P2P filter application is
enabled.
WLAN
VPN On The VPN tunnel is active.
QoS
LED on Connector
Left LED
WAN 1/2
LAN 1/2/3/4
(Green)
Right LED
(Green)
Left LED
(Green)
Right LED
(Green)
On
Blinking
On The WAN1 or WAN2 connection is ready. WAN1/2
Blinking It will blink while transmitting data.
On The router is managed by Telnet. MGMT
Blinking
On The QoS function is active.
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is disconnected with 10Mbps.
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is disconnected with 10Mbps.
Wireless access point is ready.
It will blink slowly while wireless traffic goes
through.
If ACT and WLAN LEDs blink quickly and
simultaneously when WPS is working, and it will
return to normal condition after two minutes. (You
need to setup WPS within 2 minutes.)
It will blink while being managed by IE browser.
3
Interface Description
Wireless LAN
ON/OFF/WPS
/Factory Reset
Restart Restart the router forcefully.
Phone (1/2) Connecters for PSTN phones.
WAN (1/2) Connecters for remote networked devices.
LAN (1-4) Connecters for local networked devices.
PWR
ON/OFF
Press "Wireless LAN ON/OFF/WPS" button once to wait for client device
making network connection through WPS.
Press "Wireless LAN ON/OFF/WPS" button twice to enable (WLAN LED on)
or disable (WLAN LED off) wireless connection.
Restore the default settings. Usage: Turn on the router (ACT LED is blinking).
Press the hole and keep for more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button. Then the router will restart
with the factory default configuration.
Connecter for a power adapter.
Power Switch.
4
11..11..33 FFoorr VViiggoorr22993300VVnn
LED Status Explanation
Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity)
Off The router is powered off.
On The DoS/DDoS function is active. DoS
Blinking It will blink while deleting an attack.
CSM On The profile of CSM (Content Security
Management) for IM/P2P filter application is
enabled.
WLAN
Phone 1/2
On
Blinking
On The WAN1 or WAN2 connection is ready. WAN1/2
Blinking It will blink while transmitting data.
On The router is managed (handled) by Telnet. MGMT
Blinking It will blink while being managed by IE browser.
On The phone connected to this port is off-hook.
Off The phone connected to this port is on-hook.
Blinking A phone call comes.
Wireless access point is ready.
It will blink slowly while wireless traffic goes
through.
If ACT and WLAN LEDs blink quickly and
simultaneously when WPS is working, and it will
return to normal condition after two minutes. (You
need to setup WPS within 2 minutes.)
LED on Connector
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is connected with 10Mbps.
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is connected with 10Mbps.
WAN 1/2
LAN 1/2/3/4
Left LED
(Green)
Right LED
(Green)
Left LED
(Green)
Right LED
(Green)
5
Interface Description
Wireless LAN
ON/OFF/WP
/Factory Reset
Restart Restart the router forcefully.
Phone (1/2) Connecters for PSTN phones.
WAN (1/2) Connecters for remote networked devices.
LAN (1-4) Connecters for local networked devices.
PWR
ON/OFF
Press "Wireless LAN ON/OFF/WPS" button once to wait for client device
making network connection through WPS.
Press "Wireless LAN ON/OFF/WPS" button twice to enable (WLAN LED on)
or disable (WLAN LED off) wireless connection.
Restore the default settings. Usage: Turn on the router (ACT LED is blinking).
Press the hole and keep for more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button. Then the router will restart
with the factory default configuration.
Connecter for a power adapter.
Power Switch.
6
11..11..44 FFoorr VViiggoorr22993300VVSS
LED Status Explanation
Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity)
Off The router is powered off.
On The DoS/DDoS function is active. DoS
Blinking It will blink while deleting an attack.
CSM On The profile of CSM (Content Security
Management) for IM/P2P filter application is
enabled.
WCF On The Web Content Filter is active. (It is enabled
from Firewall >> Web Content Filter)
On The WAN1 or WAN2 connection is ready. WAN1/2
Blinking It will blink while transmitting data.
On The router is managed by Telnet. MGMT
Blinking It will blink while being managed by IE browser.
Phone 1/2
LED on Connector
ISDN S0 1
ISDN S0 2
WAN 1/2
Left LED
(Orange)
Right LED
(Green)
Left LED
(Orange)
Right LED
(Green)
Left LED
(Green)
Right LED
(Green)
On The phone connected to this port is off-hook.
Off The phone connected to this port is on-hook.
Blinking A phone call comes.
On ISDN NT (ISDN S0 intern) mode is active and an
ISDN phone adapter is connected.
Blinking ISDN NT (ISDN S0 intern) mode is active and an
ISDN phone adapter is not connected.
On A phone has been connected. If not, green LED will
be off.
Blinking An ISDN phone is off-hook or a phone call comes.
On ISDN NT (ISDN S0 intern) mode is active
configured from VoIP>>Phone Settings and an
ISDN phone adapter is connected.
Blinking ISDN NT (ISDN S0 intern) mode configured from
VoIP>>Phone Settings is active and an ISDN
phone adapter is not connected.
Off It means ISDN TE mode is active which is
configured from VoIP>>Phone Settings.
On A phone adapter with phone set has been connected
(ISDN S0 intern mode) or ISDN line has been
connected (ISDN S0 extern mode). It will be off if
there is nothing connected.
Blinking In ISDN NT (ISDN S0 intern) mode, it means an
ISDN phone is off-hook or a phone call comes.
In ISDN TE mode, it means data, fax or voice
(phone call) is transmitting.
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
On The port is connected with 100Mbps.
Off The port is connected with 10Mbps.
7
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