DrayTek Vigor 2820n, Vigor 2820Vn Quick Install Guide

Vigor2820 Series

ADSL2/2+ Security Firewall

Quick Start Guide

Version: 2.1

Date: 2008/09/22

Trademarks

Copyright 2008 All rights reserved. This publication contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without written permission from the copyright holders.

The following trademarks are used in this document:

z Microsoft is a registered trademark of Microsoft Corp. z Windows, Windows 95, 98, Me, NT, 2000, XP, Vista and Explorer are

trademarks of Microsoft Corp.

z Apple and Mac OS are registered trademarks of Apple Inc. z Other products may be trademarks or registered trademarks of their

respective manufacturers.

Safety Instructions and Approval

Safety Instructions

Warranty

z Read the installation guide thoroughly before you set up the router. z The router is a complicated electronic unit that may be repaired only be

authorized and qualified personnel. Do not try to open or repair the router yourself.

z Do not place the router in a damp or humid place, e.g. a bathroom. z Do not stack the routers. z The router should be used in a sheltered area, within a temperature range

of +5 to +40 Celsius.

z Do not expose the router to direct sunlight or other heat sources. The

housing and electronic components may be damaged by direct sunlight or heat sources.

z Do not deploy the cable for LAN connection outdoor to prevent electronic

shock hazards.

z Keep the package out of reach of children. z When you want to dispose of the router, please follow local regulations on

conservation of the environment. We warrant to the original end user (purchaser) that the router will be free from any defects in workmanship or materials for a period of two (2) years from the date of purchase from the dealer. Please keep your purchase receipt in a safe place as it serves as proof of date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, we will, at our discretion, repair or replace the defective products or components, without charge for either parts or labor, to whatever extent we deem necessary tore-store the product to pro per o perating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be offered solely at our discretion. This warranty will not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. The warranty does not cover the bundled or licensed software of other vendors. Defects which do not significantly affect the usability of the product will not be covered by the warranty. We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

Be a Registered Owner

Firmware & Tools Updates

Web registration is preferred. You can register your Vigor router via http://www.draytek.com.

Due to the continuous evolution of DrayTek technology, all routers will be regularly upgraded. Please consult the DrayTek web site for more information on newest firmware, tools and documents.

http://www.draytek.com

European Community Declarations

Manufacturer: DrayTek Corp. Address: No. 26, Fu Shing Road, HuKou County, HsinChu Industrial Park, Hsin-Chu, Taiwan 303 Product: Vigor2820 Series Router

DrayTek Corp. declares that Vigor2820 Series of routers are in compliance with the following essential requirements and other relevant provisions of R&TTE Directive 1999/5/EEC.

The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive 2004/108/EC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.

The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EC by complying with the requirements set forth in EN60950-1.

Regulatory Information

Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the use is encouraged to try to correct the interference by one of the following measures:

z Reorient or relocate the receiving antenna. z Increase the separation between the equipment and receiver. z Connect the equipment into an outlet on a circuit different form that to which the receiver is

connected.

z Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device may accept any interference received, including interference that may cause undesired

operation.

Please visit http://www.draytek.com/about_us/R_TTE_Certification.php.

This product is designed for DSL, ISDN, POTS and 2.4GHz WLAN network throughout the EC region and Switzerland with restrictions in France. Please see the user manual for the applicable networks on your product.

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1. Introduction........................................................................................................... 1

1.1 Panel Explanation ......................................................................................................................2

1.1.1 For Vigor2820 ............................................................................................................... 2

1.1.2 For Vigor2820n ............................................................................................................. 4

1.1.3 For Vigor2820Vn...........................................................................................................6

1.1.4 For Vigor2820VS...........................................................................................................8

1.1.5 For Vigor2820VSn....................................................................................................... 10

1.2 Package Content...................................................................................................................... 12

2. Installing Your Router......................................................................................... 13

2.1 Hardware Installation................................................................................................................13

2.2 ISDN Phone Adapter Installation.............................................................................................. 14

2.3 Printer Installation..................................................................................................................... 16

3. Configuring Web Pages..................................................................................... 21

3.1 Basic Configuration..................................................................................................................21

3.2 Wireless Configuration.............................................................................................................25

3.2.1 Basic Wireless LAN Concept......................................................................................25

3.2.2 General Setup.............................................................................................................25

3.2.3 Security Settings.........................................................................................................27

4. T rouble Shooting................................................................................................ 29

4.1 Checking If the Hardware Status Is OK or Not......................................................................... 29

4.2 Checking If the Network Connection Settings on Your Computer Is OK or Not ...................... 30

4.3 Pinging the Router from Your Computer..................................................................................32

4.4 Checking If the ISP Settings are OK or Not.............................................................................33

4.5 Backing to Factory Default Setting If Necessary...................................................................... 36

4.6 Contacting Your Dealer ............................................................................................................37

iii

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The Vigor2820 is an ADSL2+ router with 2nd Ethernet WAN. This 2nd WAN can connect to DSL/Cable modem or fiber media converter for policy-based load-balance, fail-over and BoD (Bandwidth on Demand); it also features advanced bandwidth control mechanism such as IP-layer QoS, NAT Session Limitation, Bandwidth Borrowed, etc., to allow easy, flexible, reliable access control and bandwidth management.

The SPI (Stateful Packet Inspection) firewall uses object-based design to make settings of firewall policies easy. The CSM (Content Security Management) feature allows more precise and efficient access control for URL/Web Content Filtering, IM (Instant Messenger) and P2P (Peer to Peer) applications.

With hardware-based implementation of the VPN protocols, the Vigor2820 supports up to 32 VPN tunnels using advanced protocols such as IPSec/PPTP/L2TP/L2TP over IPSec with AES/DES/3DES for encryption and MD5/SHA-1 for authentication.

Vigor2820 ‘n’ models comply with 802.11n Draft-n standards. They support WEP/WPA/WPA2 encryption and MAC Address Control, Wireless LAN Isolation, and

802.1X authentication. The Wireless Rate Control function can adjust the data rate of each wireless station (client).

Vigor2820 ‘V’ models provide twin analogue phone and one line port. ‘S’ models also support twin ISDN ports that one is fixed as ISDN S0 port for ISDN phone and the other is configurable for ISDN line and phone. It supports multiple SIP registrars with high flexible configuration and call handing options.

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Below shows the names that displayed on front panel of the device and the WEB UI of this device.

ISDN-TE (shown on WEB UI) is a port that used to connect ISDN line. Such interface is also named with ISDN/Phone S0 (shown on front panel).

ISDN S0

is also named with Phone S0 (shown on the front panel). The Phone S0 port on Vigor2820 series is fixed to connect ISDN phone and the LED on

the connecter will light orange always. However ISDN/Phone S0 port on this device is configurable for connecting phone or accessing Internet according to the settings that you adjust on WEB UI (please refer to VoIP>>Phone Setting for detailed information).

(shown on WEB UI) is a port that used to connect ISDN phone. Such interface

Warning: When the orange LED lights (means ISDN NT mode), the ISDN port can be used to connect phone only. Wrong ISDN connection might cause severe damage on your device.

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LED Status Explanation

Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity) Off The router is powered off. On A USB device is connected and active. USB Blinking The data is transmitting.

CSM On The profile of CSM (Content Security Management) for

IM/P2P application is enabled from Firewall >> General Setup. (Such profile is established under CSM menu).

WCF On The Web Content Filter is active. (It is enabled from

Firewall >> General Setup and the web content filter profile is established under CSM menu.)

On The router is ready to access Internet through DSL link. DSL Blinking Slowly: The modem is ready.

Quickly: The connection is training.

WAN2

VPN On The VPN tunnel is active. QoS

LED on Connector

Left LED

LAN 1(Giga)

LAN 2/3/4

WAN 2

(Green)

Right LED (Green)

Left LED (Green)

Right LED (Green)

Left LED (Green)

Right LED (Green)

On The router is ready to access Internet through WAN

connection. Blinking It will blink while transmitting data. On The DoS/DDoS function is active. DoS Blinking It will blink while deleting an attack.

On The QoS function is active.

On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 1000Mbps. Off The port is connected with 10/100Mbps. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps.

Interface Description

Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press

the hole and keep for more than 5 seconds. When you see the ACT LED begins to blink rapidly than usual, release the button. Then the router will restart with the

factory default configuration. LAN (1-4) Connecters for local networked devices. DSL Connecter for accessing the Internet through ADSL2/2+. WAN 2 Connecter for remote networked devices. USB Connecter for a USB device (for 3G USB Modem or printer). PWR Connecter for a power adapter.

ON/OFF

Power Switch.

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LED Status Explanation

Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity) Off The router is powered off. On A USB device is connected and active. USB Blinking The data is transmitting.

CSM On The profile of CSM (Content Security Management) for

IM/P2P application is enabled from Firewall >> General Setup. (Such profile is established under CSM menu).

WLAN

WAN2

VPN On The VPN tunnel is active. QoS

LED on Connector

Left LED

LAN 1(Giga)

LAN 2/3/4

WAN 2

(Green)

Right LED (Green)

Left LED (Green)

Right LED (Green)

Left LED (Green)

Right LED (Green)

On Blinking

On The router is ready to access Internet through DSL link. DSL Blinking Slowly: The modem is ready.

On The router is ready to access Internet through WAN

Blinking It will blink while transmitting data. On The DoS/DDoS function is active. DoS Blinking It will blink while deleting an attack.

On The QoS function is active.

Wireless access point is ready. It will blink while wireless traffic goes through.

If ACT and WLAN LEDs blink simultaneously when WPS is working, and it will return to normal condition after two minutes. (You need to setup WPS within 2 minutes.)

Quickly: The connection is training.

connection.

Interface Description

Wireless LAN ON/OFF/WPS

Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press

LAN (1-4) Connecters for local networked devices. DSL Connecter for accessing the Internet through ADSL2/2+. WAN 2 Connecter for remote networked devices. USB Connecter for a USB device (for 3G USB Modem or printer). PWR Connecter for a power adapter.

ON/OFF

Press "Wireless LAN ON/OFF/WPS" button for 2 seconds to wait for client device

making network connection through WPS.

Press "Wireless LAN ON/OFF/WPS" button once to enable (WLAN LED on) or

disable (WLAN LED off) wireless connection.

the hole and keep for more than 5 seconds. When you see the ACT LED begins to

blink rapidly than usual, release the button. Then the router will restart with the

factory default configuration.

Power Switch.

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LED Status Explanation

Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity) Off The router is powered off. On A USB device is connected and active. USB Blinking The data is transmitting.

CSM On The profile of CSM (Content Security Management) for

IM/P2P application is enabled from Firewall >> General Setup. (Such profile is established under CSM menu).

WLAN

WAN2

Line

Phone 1/2

LED on Connector

Left LED

LAN 1(Giga)

LAN 2/3/4

WAN 2

(Green)

Right LED (Green)

Left LED (Green)

Right LED (Green)

Left LED (Green)

Right LED (Green)

On Blinking

On The router is ready to access Internet through DSL link. DSL Blinking Slowly: The modem is ready.

On The router is ready to access Internet through WAN

Blinking It will blink while transmitting data. On A PSTN phone call comes (in and out). However, when

Off There is no PSTN phone call. On The phone connected to this port is off-hook. Off The phone connected to this port is on-hook. Blinking A phone call comes.

Wireless access point is ready. It will blink while wireless traffic goes through.

If ACT and WLAN LEDs blink simultaneously when WPS is working, and it will return to normal condition after two minutes. (You need to setup WPS within 2 minutes.)

Quickly: The connection is training.

connection.

the phone call is disconnected, the LED will be off about six seconds later.

Interface Description

Wireless LAN ON/OFF/WPS

Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press

Phone 1/2 Connecter for PSTN phone. Line Connector for PSTN life line. LAN (1-4) Connecters for local networked devices. DSL Connecter for accessing the Internet through ADSL2/2+. WAN 2 Connecter for remote networked devices. USB Connecter for a USB device (for 3G USB Modem or printer).

PWR ON/OFF

Press "Wireless LAN ON/OFF/WPS" button for 2 seconds to wait for client device

making network connection through WPS.

Press "Wireless LAN ON/OFF/WPS" button once to enable (WLAN LED on) or

disable (WLAN LED off) wireless connection.

the hole and keep for more than 5 seconds. When you see the ACT LED begins to

blink rapidly than usual, release the button. Then the router will restart with the

factory default configuration.

Connecter for a power adapter.

Power Switch.

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LED Status Explanation

Blinking The router is powere d on and ru n ni n g no rmally. ACT (Activity) Off The router is powered off. On A USB device is connected and active. USB Blinking The data is transmitting.

CSM On The profile of CSM (Content Security Manageme nt )

for IM/P2P application is enabled from Firewall >>

General Setup. (Such profile is established under CSM menu).

WCF On The Web Content Filter is active. (It is enabled from

Firewall >> Web Content Filter and the web content filter profile is established under CSM menu.)

On The router is ready to access Internet through DSL link.DSL Blinking Slowly: The modem is ready.

Quickly: The connection is training. On The WAN1 or WAN2 connection is ready. WAN 2 Blinking It will blink while transmitting data.

Line

Phone

QoS On The QoS function is active.

LED on Connector

Phone S0

ISDN/Phone S0

Left LED (Orange)

Right LED (Green)

Left LED (Orange)

Right LED (Green)

On A PSTN phone call comes (in and out). However, when

the phone call is disconnected, the LED will be off

about six seconds later. Off There is no PSTN phone call. On The phone connected to this port is off-hook. Off The phone connected to this port is on-hook. Blinking A phone call comes.

On ISDN NT (ISDN S0 intern) mode is active and an

ISDN phone adapter is connected. Blinking ISDN NT (ISDN S0 intern) mode is active and an

ISDN phone adapter is not connected. On A phone has been connected. If not, green LED will be

off. Blinking An ISDN phone is off-hook or a phone call comes. On ISDN NT (ISDN S0 intern) mode is active configured

from VoIP>>Phone Settings and an ISDN phone

adapter is connected. Blinking ISDN NT (ISDN S0 intern) mode configured from

VoIP>>Phone Settings is active and an ISDN phone

adapter is not connected. Off It means ISDN TE mode is active which is configured

from VoIP>>Phone Settings. On A phone adapter with phone set has been connected

(ISDN S0 intern mode) or ISDN line has been

connected (ISDN S0 extern mode). It will be off if

there is nothing connected.

LAN 1(Giga)

LAN 2/3/4

WAN 2

Left LED (Green)

Right LED (Green)

Left LED (Green)

Right LED (Green)

Left LED (Green)

Right LED (Green)

Blinking In ISDN NT (ISDN S0 intern) mode, it means an ISDN

phone is off-hook or a phone call comes.

In ISDN TE mode, it means data, fax or voice (phone

call) is transmitting. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 1000Mbps. Off The port is connected with 10/100Mbps. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps. On The port is connected. Off The port is disconnected. Blinking The data is transmitting. On The port is connected with 100Mbps. Off The port is connected with 10Mbps.

Interface Description

Factory Reset Restore the default settings.

Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for more than 5 seconds. When you see the ACT LED begins to blink rapidly than usual, release the button. Then the router will restart with the factory default configuration.

Phone S0 Connecter for ISDN phone(s) only via ISDN phone adapter. Do not connect any

other device to such port or connect ISDN line, otherwise the router might be damaged.

ISDN/Phone S0

Phone Connecter for PSTN phone. Line Connector for PSTN life line. LAN (1-4) Connecters for local networked devices. DSL Connecter for accessing the Internet through ADSL2/2+. WAN 2 Connecter for remote networked devices. USB Connecter for a USB device (for 3G USB Modem or printer).

PWR ON/OFF

Connecter for ISDN line or ISDN phone adapter in particular condition. Refer to section 2.2 for more details.

Connecter for a power adapter. Power Switch.

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DrayTek Vigor 2820n, Vigor 2820Vn Quick Install Guide

Specifications and Main Features

Frequently Asked Questions

User Manual