Copyright 2005 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language without written
permission from the copyright holders.
The following trademarks are used in this document:
z Microsoft is a registered trademark of Microsoft Corp.
z Windows, Windows 95, 98, Me, NT, 2000, XP and Explorer are
trademarks of Microsoft Corp.
z Apple and Mac OS are registered trademarks of Apple Computer Inc.
z Other products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety
Instructions
Warranty
z Read the installation guide thoroughly before you set up the router.
z The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the router
yourself.
z Do not place the router in a damp or humid place, e.g. a bathroom.
z Do not stack the routers.
z The router should be used in a sheltered area, within a temperature range
of +5 to +40 Celsius.
zDo not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or
heat sources.
zDo not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
z Keep the package out of reach of children.
z When you want to dispose of the router, please follow local regulations on
conservation of the environment.
We warrant to the original end user (purchaser) that the router will be free from
any defects in workmanship or materials for a period of two (2) years from the
date of purchase from the dealer. Please keep your purchase receipt in a safe
place as it serves as proof of date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either parts or labor, to
whatever extent we deem necessary tore-store the product to pro per o perating
condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modified, misused,
tampered with, damaged by an act of God, or subjected to abnormal working
conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the
product will not be covered by the warranty. We reserve the right to revise the
manual and online documentation and to make changes from time to time in the
contents hereof without obligation to notify any person of such revision or
changes.
Be a Registered
Owner
Firmware & Tools
Updates
Web registration is preferred. You can register your Vigor router via
http://www.draytek.com. Alternatively, fill in the registration card and mail it to
the address found on the reverse side of the card.
Due to the continuous evolution of DrayTek corporation, all routers will be
regularly upgraded. Please consult the DrayTek web site for more information on
newest firmware, tools and documents.
http://www.draytek.com
i
European Community Declarations
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou County, HsinChu Industrial Park, Hsin-Chu, Taiwan 303
Product: Vigor2800 Series Routers
DrayTek Corp. declares that Vigor2800 series of routers are in compliance with the following essential
requirements and other relevant provisions of R&TTE Directive 1999/5/EEC.
The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
89/336/EEC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.
The product conforms to the requirements of Low Voltage (LVD) Directive 73/23/EEC by complying with
the requirements set forth in EN60950.
The Vigor2800 Series are designed for the WLAN 2.4GHz network throughput EC regio n , Swi t zerl an d,
and the restrictions of France.
Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the use is encouraged to try to correct the interference
by one of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit different form that to which the receiver is
connected.
zConsult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired
operation.
Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A Warning:
Warning: This device might cause interference of radio frequency under the environment of dwelling. In
such condition, the users might be asked to adopt some proper strategies.
4. T rouble Shooting................................................................................................ 21
4.1 Checking If the Hardware Status Is OK or Not......................................................................... 21
4.2 Checking If the Network Connection Settings on Your Computer Is OK or Not ...................... 21
4.3 Pinging the Router from Your Computer..................................................................................24
4.4 Checking If the ISP Settings are OK or Not.............................................................................26
4.5 Backing to Factory Default Setting If Necessary...................................................................... 27
4.6 Contacting Your Dealer ............................................................................................................ 28
iii
11.. IInnttrroodduuccttiioonn
Targeting requirement for residential, SOHO (Small Office and Home Office) and
business users, the Vigor2800 series is ADSL2/2+ enabled integrated access devices.
With downstream speed up to 12Mbps (ADSL2) or 24Mbps (ADSL2+), the Vigor2800
series provide exceptional bandwidth for Internet access.
To secure your network, the Vigor2800 series provides an advanced firewall with
advanced features, such as NAT with multi VPN pass-through, Stateful Packet Inspection
(SPI) to offer network reliability by detecting and prohibiting malicious penetrating
packets, user-configurable web filtering for parental control against network abuse etc.
Vigor2800 G series is embedded with an 802.11g compliant wireless module which
provides wireless LAN access with data rate as much as 108Mbps, SuperG. As for data
privacy of wireless network, the Vigor2800 series can encode all transmissions data with
standard WEP and industrial strength WPA2 (IEEE 802.11i) encryption. Additional
features include Wireless Client List and MAC Address Control for maintaining control
over user’s authorization in your network, and Hidden SSID for being invisible to outside
intruders scanning.
CChhaarraacctteerriissttiiccss
¾ Easy Internet-sharing of your broadband connection
¾ Robust firewall to help protect your network from external attacks
The router is powered on and running properly.
The router is powered on.
LAN
P4
Factory
P1P2P3
DSL
Reset
Off The QoS function is inactive.
On The P2P function is active. P2P
Blinking Starts to prohibit P2P data.
VPN On The VPN tunnel is launched.
DSL On The ADSL, ADSL2/2+ line is connected.
Printer On The USB interface printer is ready.
LAN (P1, P2,
P3, P4)
Orange A normal 10Mbps connection is through its
corresponding port.
Green A normal 100Mbps connection is through its
corresponding port.
Blinking Ethernet packets are transmitting.
CCoonnnneeccttoorr EExxppllaannaattiioonn
Interface Description
Printer Connecter for a USB printer.
PWR Connecter for a power adapter with 12-15VDC.
ON/OFF Power Switch.
LAN P4 – P1 Connecters for local networked devices.
DSL Connecter for accessing Internet with the ADSL,ADSL2/2+ line
Factory Reset Restore the default settings.
Usage: Turn on the router (ACT LED is blinking). Press the hole
and keep for more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button. Then the
router will restart with the factory default configuration.
2
11..11..22 FFoorr VViiggoorr22880000GG
QoS
ACT
Printer
LLEEDD EExxppllaannaattiioonn
P2P
PWR
Firewall WLAN
DSL
Printer
P1P2P3P4
LAN
P4
P1P2P3
DSL
LED Status Explanation
Blinking The router is powered on and running properly. ACT
(Activity)
On The router is powered on.
On The QoS function is active. QoS
Off The QoS function is inactive.
On The P2P function is active. P2P
Blinking Starts to prohibit P2P data.
On The DoS function is enabled. Firewall
Blinking When encountered DoS attacks.
WLAN
On Wireless access point is ready.
Blinking Wireless traffic goes through.
Off Wireless access point is turned off.
DSL On The ADSL, ADSL2/2+ line is connected.
Printer On The USB interface printer is ready.
LAN (P1, P2,
P3, P4)
Orange A normal 10Mbps connection is through its
corresponding port.
Green A normal 100Mbps connection is through its
corresponding port.
Blinking Ethernet packets are transmitting.
Factory
Reset
CCoonnnneeccttoorr EExxppllaannaattiioonn
Interface Description
Printer Connecter for a USB printer.
PWR Connecter for a power adapter with 12-15VDC.
ON/OFF Power Switch.
LAN P4 – P1 Connecters for local networked devices.
DSL Connecter for accessing Internet with the ADSL,ADSL2/2+ line
Factory Reset Restore the default settings.
Usage: Turn on the router (ACT LED is blinking). Press the hole
and keep for more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button. Then the
router will restart with the factory default configuration.
3
A
11..11..33 FFoorr VViiggoorr22880000ii
CT ISDN
Printer
LLEEDD EExxppllaannaattiioonn
P2P Firewall VPNPrinter
PWR
LAN
DSL
P1P2P3P4
P4
P1P2P3
DSL
LED Status Explanation
ACT (Activity)
ISDN
VPN On The VPN tunnel is launched.
DSL On The ADSL, ADSL2/2+ line is connected.
Printer On The USB interface printer is ready.
LAN (P1, P2,
P3, P4)
Blinking
On
On
Blinking
The router is powered on and running prope r l y .
The router is powered on.
The ISDN network is correctly setup.
A successful connection on the ISDN BRI B1/B2 channel.
On The P2P function is active. P2P
Blinking Starts to prohibit P2P data.
Orange A normal 10Mbps connection is through its corresponding
port.
Green A normal 100Mbps connection is through its corresponding
port.
Blinking Ethernet packets are transmitting.
ISDN
Factory
Reset
CCoonnnneeccttoorr EExxppllaannaattiioonn
Interface Description
Printer Connecter for a USB printer.
PWR Connecter for a power adapter with 12-15VDC.
ON/OFF Power Switch.
LAN P4 – P1 Connecters for local networked devices.
DSL Connecter for accessing Internet with the ADSL,ADSL2/2+ line
ISDN Connecter for NT1 (or NT1+ ) bo x pr o vi ded by ISDN service provider.
Factory Reset Restore the default settings.
Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for
more than 5 seconds. When you see the ACT LED begins to blink rapidly than
usual, release the button. Then the router will restart with the factory default
configuration.
4
A
11..11..44 FFoorr VViiggoorr22880000GGii
CT
Printer
LLEEDD EExxppllaannaattiioonn
P2P Firewall WLANPrinter
ISDN
PWR
DSL
LAN
P1P2P3P4
P4
LED Status Explanation
ACT (Activity)
ISDN
P2P
WLAN
DSL
Printer
LAN (P1, P2,
P3, P4)
Blinking The router is powered on and running properly.
On The router is powered on.
On The ISDN network is correctly setup.
Blinking A successful connection on the ISDN BRI B1/B2 channel.
On The P2P function is active.
Blinking Starts to prohibit P2P data.
On The DoS function is enabled. Firewall
Blinking When encountered DoS attacks.
On Wireless access point is ready.
Blinking Wireless traffic goes through.
Off Wireless access point is turned off.
On The ADSL, ADSL2/2+ line is connected.
On The USB interface printer is ready.
Orange A normal 10Mbps connection is through its corresponding
port.
Green A normal 100Mbps connection is through its corresponding
port.
Blinking Ethernet packets are transmitting.
Factory
P1P2P3
DSL
ISDN
Reset
CCoonnnneeccttoorr EExxppllaannaattiioonn
Interface Description
Printer Connecter for a USB printer.
PWR Connecter for a power adapter with 12-15VDC.
ON/OFF Power Switch.
LAN P4 – P1 Connecters for local networked devices.
DSL Connecter for accessing Internet with the ADSL,ADSL2/2+ line
ISDN Connecter for NT1 (or NT1+ ) bo x pr o vi ded by ISDN service provider.
Factory Reset Restore the default settings.
Usage: Turn on the router (ACT LED is blinking). Press the hole and keep for
more than 5 seconds. When you see the ACT LED begins to blink rapidly than
usual, release the button. Then the router will restart with the factory default
configuration.
5
11..11..55 FFoorr VViiggoorr22880000VV
LLEEDD EExxppllaannaattiioonn
LED Status Explanation
ACT
(Activity)
QoS
FXS1/FXS2
Blinking
On
On
Off
On
The router is powered on and running properly.
The router is powered on.
The QoS function is active.
The QoS function is inactive.
The phone is off hook (the handset of phone is
hanging).
Blinking
VPN On
DSL On
Printer On
LAN (P1, P2,
Orange
P3, P4)
Green
A phone call is incoming.
The VPN tunnel is launched.
The ADSL, ADSL2/2+ line is connected.
The USB interface printer is ready.
A normal 10Mbps connection is through its
corresponding port.
A normal 100Mbps connection is through its
corresponding port.
Blinking Ethernet packets are transmitting.
CCoonnnneeccttoorr EExxppllaannaattiioonn
Interface Description
Printer Connecter for a USB printer.
PWR Connecter for a power adapter with 12-15VDC.
ON/OFF Power Switch.
FXS2 &
FXS1
Connecters for telephone set and analog phone with VoIP
communication.
LAN P4 – P1 Connecters for local networked devices.
DSL Connecter for accessing Internet with the ADSL,ADSL2/2+ line
Factory Reset Restore the default settings.
Usage: Turn on the router (ACT LED is blinking). Press the hole
and keep for more than 5 seconds. When you see the ACT LED
begins to blink rapidly than usual, release the button. Then the
router will restart with the factory default configuration.
6
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