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Vigor2110F Series Quick Start Guide
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Vigor2110F Series Quick Start Guide
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Vigor2110F Series Quick Start Guide
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Vigor2110F Series
Fiber Router
Quick Start Guide
Version: 1.0
Date: 03/11/2009
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Copyright Information
Copyright
Declarations
Copyright 2009 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language without written
permission from the copyright holders.
Trademarks
The following trademarks are used in this document:
z Microsoft is a registered trademark of Microsoft Corp.
z Windows, Windows 95, 98, Me, NT, 2000, XP, Vista and Explorer are
trademarks of Microsoft Corp.
z Apple and Mac OS are registered trademarks of Apple Inc.
z Other products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Safety
Instructions
z Read the installation guide thoroughly before you set up the router.
z The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the router
yourself.
z Do not place the router in a damp or humid place, e.g. a bathroom.
z Do not stack the routers.
z The router should be used in a sheltered area, within a temperature range
of +5 to +40 Celsius.
z Do not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or
heat sources.
z Do not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
z Keep the package out of reach of children.
z When you want to dispose of the router, please follow local regulations on
conservation of the environment.
Warranty
We warrant to the original end user (purchaser) that the router will be free from
any defects in workmanship or materials for a period of two (2) years from the
date of purchase from the dealer. Please keep your purchase receipt in a safe
place as it serves as proof of date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either parts or labor, to
whatever extent we deem necessary tore-store the product to pro per o perating
condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modified, misused,
tampered with, damaged by an act of God, or subjected to abnormal working
conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the
product will not be covered by the warranty. We reserve the right to revise the
manual and online documentation and to make changes from time to time in the
contents hereof without obligation to notify any person of such revision or
changes.
Be a Registered
Owner
Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.
Firmware & Tools
Updates
Due to the continuous evolution of DrayTek technology, all routers will be
regularly upgraded. Please consult the DrayTek web site for more information on
newest firmware, tools and documents.
http://www.draytek.com
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European Community Declarations
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, HuKou Township, HsinChu Industrial Park, Hsin-Chu, Taiwan
303
Product: Vigor2110F Series Router
DrayTek Corp. declares that Vigor2110F Series of routers are in compliance with the following essential
requirements and other relevant provisions of R&TTE Directive 1999/5/EEC.
The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
2004/108/EC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.
The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EC by complying
with the requirements set forth in EN60950-1.
Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
z Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired
operation.
Please visit http://www.draytek.com/user/AboutRegulatory.php
This product is designed for POTS and 2.4GHz WLAN network throughout the EC region and Switzerland
with restrictions in France. Please see the user manual for the applicable networks on your product.
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TTaabbllee ooff CCoonntteennttss
1. Introduction........................................................................................................... 1
1.1 Panel Explanation ...................................................................................................................... 2
1.1.1 For Vigor2110F............................................................................................................. 2
1.1.2 For Vigor2110FV...........................................................................................................4
1.1.3 For Vigor2110Fn...........................................................................................................6
1.1.4 For Vigor2110FVn......................................................................................................... 8
1.2 Package Content...................................................................................................................... 10
2. Installing Your Router..........................................................................................11
2.1 Hardware Installation.................................................................................................................11
Stand Installation.................................................................................................................. 12
2.2 Printer Installation..................................................................................................................... 13
3. Configuring Web Pages..................................................................................... 19
3.1 Accessing Web Page ............................................................................................................... 19
3.2 Basic Configuration..................................................................................................................20
3.3 Wireless Configuration.............................................................................................................24
3.3.1 Basic Wireless LAN Concept......................................................................................24
3.3.2 General Setup.............................................................................................................24
3.3.3 Security Settings.........................................................................................................26
4. Trouble Shooting................................................................................................ 28
4.1 Checking If the Hardware Status Is OK or Not.........................................................................28
4.2 Checking If the Network Connection Settings on Your Computer Is OK or Not ...................... 29
4.3 Pinging the Router from Y our Computer.................................................................................. 31
4.4 Checking If the ISP Settings are OK or Not.............................................................................32
4.5 Backing to Factory Default Setting If Necessary...................................................................... 34
4.6 Contacting Your Dealer ............................................................................................................35
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11.. IInnttrroodduuccttiioonn
Vigor2110F series is a broadband router which connects to Internet through optical fiber
(up to 100MB/sec).The Vigor2110F series features advanced bandwidth control
mechanism such as IP-layer QoS, NAT Session Limitation, Bandwidth Borrowed, etc., to
allow easy, flexible, reliable access control and bandwidth management.
The SPI (Stateful Packet Inspection) firewall uses object-based design to make settings of
firewall policies easy. The CSM (Content Security Management) feature allows more
precise and efficient access control for URL/Web Content Filtering, IM (Instant
Messenger) and P2P (Peer to Peer) applications.
Vigor2110F supports up to 2 VPN tunnels using advanced protocols such as
IPSec/PPTP/L2TP/L2TP over IPSec with AES/DES/3DES for encryption and
MD5/SHA-1 for authentication.
Vigor2110 ‘n’ models comply with 802.11n Draft-n standards. They support
WEP/WPA/WPA2 encryption and MAC Address Control, Wireless LAN Isolation. The
Wireless Rate Control function can adjust the data rate of each wireless station (client).
Vigor2110 ‘V’ models provide two analogue phone connectors and one line port. It
supports multiple SIP registrars with high flexible configuration and call handing options.
In addition, Vigor2110F series supports USB interface for connecting USB printer to
share printer or USB storage device for sharing files. Vigor2110F series provides
two-level management to simplify the configuration of network connection. The user
mode allows user accessing into WEB interface via simple configuration. However, if
users want to have advanced configurations, they can access into WEB interface through
admin mode.
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11..11 PPaanneell EExxppllaannaattiioonn
11..11..11 FFoorr VViiggoorr22111100FF
LED Status Explanation
Blinking The router is powered on and running
normally.
ACT
(Activity)
Off The router is powered off.
CSM On The profile(s) of CSM (Content
Security Management) for IM/P2P,
URL/Web Content Filter application
can be enabled from Firewall
>>General Setup. (Such profile must
be established under CSM menu).
On The WAN port is connected. WAN
Blinking It will blink while transmitting data.
On The port is connected.
Off The port is disconnected.
LAN 1/2/3/4
Blinking The data is transmitting.
On A USB device is connected and active.USB
Blinking The data is transmitting.
VPN On The VPN tunnel is active.
QoS
On The QoS function is active.
On The DoS/DDoS function is active. DoS
Blinking It will blink while detecting an attack.
WCF On The profile(s) of CSM (Content
Security Management) for Web
Content Filter application can be
enabled from Firewall >>General
Setup. (Such profile must be
established under CSM menu)
Interface Description
WAN Connector for accessing the Internet.
LAN (1-4) Connectors for local networked devices.
USB Connector for USB storage device (Pen
Driver/Mobile HD) or printer.
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Interface Description
Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press
the hole and keep for more than 5 seconds. When you see the ACT LED begins to
blink rapidly than usual, release the button. Then the router will restart with the
factory default configuration.
PWR Connector for a power adapter.
ON/OFF
Power Switch.
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11..11..22 FFoorr VViiggoorr22111100FFVV
LED Status Explanation
Blinking The router is powered on and running
normally.
ACT
(Activity)
Off The router is powered off.
CSM On The profile(s) of CSM (Content
Security Management) for IM/P2P,
URL/Web Content Filter application
can be enabled from Firewall
>>General Setup. (Such profile must
be established under CSM menu).
On The WAN port is connected. WAN
Blinking It will blink while transmitting data.
On The port is connected.
Off The port is disconnected.
LAN 1/2/3/4
Blinking The data is transmitting.
On A USB device is connected and active.USB
Blinking The data is transmitting.
On The phone connected to this port is
off-hook.
Off The phone connected to this port is
on-hook.
Phone1/
Phone2
Blinking A phone call comes.
On A PSTN phone call comes (in and out).
However, when the phone call is
disconnected, the LED will be off
about six seconds later.
Line
Off There is no PSTN phone call.
WCF
On The profile(s) of CSM (C ontent
Security Management) for Web
Content Filter application can be
enabled from Firewall >>General
Setup. (Such profile must be
established under CSM menu)
On The WPS is on.
Off The WPS is off.
WPS
Blinking Waiting for wireless clie nt se nding
requests for connection about two
minutes.
On Press this button for 2 seconds to wait
for client device making network
connection through WPS. When the
LED lights up, the WPS connection
will be on.
Off The WPS is off.
WPS Button
Blinking Waiting for wireless clie nt se nding
requests for connection about two
minutes.
Interface Description
WAN Connector for accessing the Internet.
LAN (1-4) Connectors for local networked devices.
USB Connector for USB storage (Pen Driver/Mobile
HD) or printer.
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Interface Description
Line Connector for PSTN life line.
Phone2/Phone1
Connector of analog phone for VoIP communication
.
Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press
the hole and keep for more than 5 seconds. When you see the ACT LED begins to
blink rapidly than usual, release the button. Then the router will restart with the
factory default configuration.
PWR Connector for a power adapter.
ON/OFF
Power Switch.
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11..11..33 FFoorr VViiggoorr22111100FFnn
LED Status Explanation
Blinking The router is powered on and running
normally.
ACT
(Activity)
Off The router is powered off.
On Wireless access point is ready. WLAN
Blinking It will blink while wireless traffic goes
through.
On The WAN port is connected. WAN
Blinking It will blink while transmitting data.
On The port is connected.
Off The port is disconnected.
LAN 1/2/3/4
Blinking The data is transmitting.
On A USB device is connected and active.USB
Blinking The data is transmitting.
VPN On The VPN tunnel is active.
QoS
On The QoS function is active.
On The DoS/DDoS function is active. DoS
Blinking It will blink while detecting an attack.
On The WPS is on.
Off The WPS is off.
WPS
Blinking Waiting for wireless clie nt se nding
requests for connection about two
minutes.
On Press this button for 2 seconds to wait
for client device making network
connection through WPS. When the
LED lights up, the WPS connection
will be on.
Off The WPS is off.
WPS Button
Blinking Waiting for wireless clie nt se nding
requests for connection about two
minutes.
Interface Description
WLAN
Press the button once to enable (WLAN LED on) or
disable (WLAN LED off) wireless connection.
WAN Connector for accessing the Internet.
LAN (1-4) Connectors for local networked devices.
USB Connector for USB storage (Pen Driver/Mobile
HD) or printer.
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Interface Description
Line Connector for PSTN life line.
Phone2/Phone1
Connector of analog phone for VoIP communication
.
Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press
the hole and keep for more than 5 seconds. When you see the ACT LED begins to
blink rapidly than usual, release the button. Then the router will restart with the
factory default configuration.
PWR Connector for a power adapter.
ON/OFF
Power Switch.
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11..11..44 FFoorr VViiggoorr22111100FFVVnn
LED Status Explanation
Blinking The router is powered on and running
normally.
ACT
(Activity)
Off The router is powered off.
On Wireless access point is ready. WLAN
Blinking It will blink while wireless traffic goes
through.
On The WAN port is connected. WAN
Blinking It will blink while transmitting data.
On The port is connected.
Off The port is disconnected.
LAN 1/2/3/4
Blinking The data is transmitting.
On A USB device is connected and active.USB
Blinking The data is transmitting.
On The phone connected to this port is
off-hook.
Off The phone connected to this port is
on-hook.
Phone1/
Phone2
Blinking A phone call comes.
On A PSTN phone call comes (in and out).
However, when the phone call is
disconnected, the LED will be off
about six seconds later.
Line
Off There is no PSTN phone call.
On The WPS is on.
Off The WPS is off.
WPS
Blinking Waiting for wireless clie nt se nding
requests for connection about two
minutes.
On Press this button for 2 seconds to wait
for client device making network
connection through WPS. When the
LED lights up, the WPS connection
will be on.
Off The WPS is off.
WPS Button
Blinking Waiting for wireless clie nt se nding
requests for connection about two
minutes.
Interface Description
WLAN
Press the button once to enable (WLAN LED on) or
disable (WLAN LED off) wireless connection.
WAN Connector for accessing the Internet.
LAN (1-4) Connectors for local networked devices.
USB Connector for USB storage (Pen Driver/Mobile
HD) or printer.
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Interface Description
Line Connector for PSTN life line.
Phone2/Phone1
Connector of analog phone for VoIP communication
.
Factory Reset Restore the default settings. Usage: Turn on the router (ACT LED is blinking). Press
the hole and keep for more than 5 seconds. When you see the ACT LED begins to
blink rapidly than usual, release the button. Then the router will restart with the
factory default configuration.
PWR Connector for a power adapter.
ON/OFF
Power Switch.
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11..22 PPaacckkaaggee CCoonntteenntt
n Quick Start Guide
o CD
p
RJ-45 Cable (Ethernet)
q Antenna (n models)
r
Stand
s
The type of the power adapter depends on the country that the router will be installed.
* The maximum power consumption is 17-23 Watt.
UK-type Power Adapter
EU-type Power Adapter
USA/Taiwan-type Power Adapter
AU/NZ-type Power Adapter
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22.. IInnssttaalllliinngg YYoouurr RRoouutteerr
This section will guide you to install the router through hardware connection and
configure the router’s settings through web browser.
22..11 HHaarrddwwaarree IInnssttaallllaattiioonn
Before starting to configure the router, you have to connect your devices correctly.
1. Connect Line port to land line jack with a RJ-11 cable (FV model).
2. Connect this device for accessing Internet via fiber cable.
3. Connect one port of 4-port switch to your computer with a RJ-45 cable. This device
allows you to connect 4 PCs directly.
4. Connect Phone port to a conventional analog telephone.
5. Connect detachable antennas to the router.
6. Connect one end of the power cord to the power port of this device. Connect the
other end to the wall outlet of electricity.
7. Power on the router.
8. Check the ACT and WAN, LAN LEDs to assure network connections.
(For the detailed information of LED status, please refer to section 1.1.)
Caution: (for v model only)
1. Each of the Phone ports can be connected to an analog phone only. Do not connect the
phone ports to the land line jack. Such connection might damage your router.
2. When the power is shutdown, VoIP phone will be disconnected. However, a phone set
connected to Phone 2 port can be used as the traditional telephone for the line will be
guided to land line jack via the router (loop through).
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SSttaanndd IInnssttaallllaattiioonn
The Vigor2110F series must be placed erectly. Therefore you have to install a stand onto
the router to make it standing firmly. Please follow the figures listed below to finish the
installation.
c
d
e f
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22..22 PPrriinntteerr IInnssttaallllaattiioonn
You can install a printer onto the router for sharing printing. All the PCs connected this
router can print documents via the router. The example provided here is made based on
Windows XP/2000/Vista. For Windows 98/SE/Vista, please visit www.draytek.com.
Before using it, please follow the steps below to configure settings for connected
computers (or wireless clients).
1. Connect the printer with the router through USB port.
2. Open Start->Settings-> Printer and Faxes.
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3. Open File->Add a New Computer. A welcome dialog will appear. Please click
Next.
4. Click Local printer attached to this computer and click Next.
5. In this dialog, choose Create a new port Type of port and use the drop down list to
select Standard TCP/IP Port. Click Next.
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6. In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Printer
Name or IP Address and type IP_192.168.1.1 as the port name. Then, click Next.
7. Click Standard and choose Generic Network Card.
8. Then, in the following dialog, click Finish.
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9. Now, your system will ask you to choose right name of the printer that you installed
onto the router. Such step can make correct driver loaded onto your PC. When you
finish the selection, click Next.
10. For the final stage, you need to go back to Control Panel-> Printers and edit the
property of the new printer you have added.
11. Select "LPR" on Protocol, type p1 (number 1) as Queue Name. Then click OK.
Next please refer to the red rectangle for choosing the correct protocol and UPR
name.
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The printer can be used for printing now. Most of the printers with different
manufacturers are compatible with vigor router.
Note 1: Some printers with the fax/scanning or other additional functions are not
supported. If you do not know whether your printer is supported or not, please
visit www.draytek.com to find out the printer list. Open Support >FAQ; find out
the link of Printer Server and click it; then click the What types of printers are
compatible with Vigor router? link.
Note 2: Vigor router supports printing request from computers via LAN ports but
not WAN port.
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This page is left blank.
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33.. CCoonnffiigguurriinngg WWeebb PPaaggeess
To access Internet, please finish basic configuration after completing the hardware
installation.
33..11 AAcccceessssiinngg WWeebb PPaaggee
1. Make sure your PC connects to the router correctly.
Notice: You may either simply set up your computer to get IP dynamically
from the router or set up the IP address of the computer to be the same
subnet as the default IP address of Vigor router 192.168.1.1. For the
detailed information, please refer to the later section - Trouble Shooting of
the guide.
2. Open a web browser on your PC and type http://192.168.1.1. The following window
will be open to ask for username and password.
3. For user mode, do not type any word on the window and click Login for the simple
web pages for configuration. Yet, for admin mode, please type “admin/admin” on
Username/Password and click Login for full configuration.
Notice:
If you fail to access to the web configuration, please go to “Trouble
Shooting” for detecting and solving your problem.
4. The web page can be logged out according to the chosen condition. The default
setting is Auto Logout, which means the web configuration system will logout after
five minutes without any operation. Change the setting for your necessity.
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33..22 BBaassiicc CCoonnffiigguurraattiioonn
The Quick Start Wizard is designed for you to easily set up your router for Internet
access. You can directly access the Quick Start Wizard via Web Configurator.
1. Open a web browser on your PC and type http://192.168.1.1. The system will ask
you to type username/password. The displayed web pages will change according to
the username and password typed. Here we take simple web pages for example. So,
do not type any word on the window and click Login.
Notice: For advanced configuration (admin mode), please refer to User’s
Guide for more detailed information.
2. Now, the Main Screen for user operation will appear. Click Quick Start Wizard.
Note: The home page will change slightly in accordance with the router you have.
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3. Enter the login password on the field of New Password and retype it on the field of
Retype New Password. Then click Next to continue. After restarting the router, new
password must be typed for accessing into router web page.
4. On the next page as shown below, please select the appropriate Internet access type
according to the information from your ISP. For example, you should select
PPPoE mode if the ISP provides you PPPoE interface. Then click Next for next step.
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PPPoE: if you click PPPoE as the protocol, please manually enter the
Username/Password provided by your ISP. Then click Next.
PPTP: if you click PPTP, you will get the following page. Please type in all the
information originally provided by your ISP. Then click Next for next step.
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Static IP: if you click Static IP, you will get the following page. Please type in the IP
address information originally provided by your ISP. Then click Next for next step.
DHCP: if you click DHCP, you will get the following page. Simply click Next to
continue.
5. Now you can see the following screen. It indicates that the setup is complete.
Different types of connection modes will have different summary. Click Finish and
then restart the router. Afterward, you will enjoy surfing on the Internet.
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33..33 WWiirreelleessss CCoonnffiigguurraattiioon
n
For the user of Vigor2110F/2110FV, please skip this section.
For operating Vigor2110VFn well, it is necessary for you to set the wireless LAN settings
for using wireless function. Please read the following section carefully for configuring the
settings for this router.
(The default value of Frequency Domain was set by factory depends on the reselling
region.)
33..33..11 BBaassiicc WWiirreelleessss LLAANN CCoonncceepptt
In an Infrastructure Mode of wireless network, Vigor wireless router plays a role as an
Access Point (AP) connecting to lots of wireless clients or Stations (STA). All the STAs
(clients) will share the same Internet connection with other wired hosts via Vigor wireless
router.
33..33..22 GGeenneerraall SSeettuupp
1. On the Wireless LAN group, select General Setup. The following page will be
shown as below.
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2. Check Enable Wireless LAN to enable the wireless function.
3. At present, the router can connect to 11g Only, 11b Only, 11n Only, Mixed
(11b+11g), Mixed (11g+11n) and Mixed (11b+11g+11n) stations simultaneously.
Simply choose Mix (11b+11g+11n) mode.
4. Type in the name of the SSID. The default name for SSID is DrayTek. We suggest
you change it to a particular name for your necessity.
SSID (Service Set Identifier) - It is used to name the wireless LAN for
this router, and it must have the same content in client PC/notebook
wireless card(s). SSID can be any text numbers or various special
characters.
5. The default channel is 6. You can change it to an appropriate one if the selected
channel is under serious interference.
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33..33..33 SSeeccuurriittyy SSeettttiinnggss
1. On the Wireless LAN group, select Security Settings.
2. Select an appropriate encryption mode to improve the security and privacy of your
wireless data packets.
Disable
Turn off the encryption mechanism. For the security of your
router, please select any one of the encryption mode here.
WEP
Accepts only WEP clients and the encryption key should be
entered in WEP Key.
WPA/PSK
Accepts only WPA clients and the encryption key should be
entered in PSK.
WPA2/PSK
Accepts only WPA2 clients and the encryption key should be
entered in PSK.
Mixed (WPA+
WPA2)/PSK
Accepts WPA and WPA2 clients simultaneously and the
encryption key should be entered in PSK.
3. For WPA encryption, type in 8~63 ASCII characters or 64 Hexadecimal digits
leading by 0x, for example "0123456789ABCD...." or "0x321253abcde....." on the
field of Pre-Shared Key (PSK). WPA encrypts each frame transmitted from the
radio using the Pre-Shared Key (PSK) which entered from this panel.
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4. As to WEP encryption, select 64-bit or 128-bit as the encryption mode. For 64bits
WEP key, type in 5 ASCII characters or 10 hexadecimal digitals leading by 0x, for
example, ABCDE or 0x4142434445. And for 128bits WEP key, type in 13 ASCII
characters or 26 hexadecimal digits leading by 0x, for example, ABCDEFGHIJKLM
or 0x4142434445464748494A4B4C4D. Only one WEP key can be selected and
allows user to type in the characters.
5. Click OK to save settings.
Be aware that for the communication, all wireless devices must support the same
encryption bit length and share the same key. If WEP mode is selected, only one of four
preset keys can be selected at one time.
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44.. TTrroouubbllee SShhoooottiinngg
This section will guide you to solve abnormal situations if you cannot access into the
Internet after installing the router and finishing the web configuration. Please follow
sections below to check your basic installation status stage by stage.
¾ Checking if the hardware status is OK or not.
¾ Checking if the network connection settings on your computer are OK or not.
¾ Pinging the router from your computer.
¾ Checking if the ISP settings are OK or not.
¾ Backing to factory default setting if necessary.
If all above stages are done and the router still cannot run normally, it is the time for you
to contact your dealer for advanced help.
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Follow the steps below to verify the hardware status.
1. Check the power line and LAN cable connections. Refer to “2.1 Hardware
Installation” for details.
2. Turn on the router. Make sure the ACT LED blink once per second and the
correspondent LAN LED is bright.
3. If not, it means that there is something wrong with the hardware status. Simply back
to “2.1 Hardware Installation” to execute the hardware installation again. And
then, try again.
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YYoouurr
CCoommppuutteerr IIss OOKK oorr NNoott
Sometimes the link failure occurs due to the wrong network connection settings. After
trying the above section, if the link is stilled failed, please do the steps listed below to
make sure the network connection settings is OK.
FFoorr WWiinnddoowwss
The example is based on Windows XP. As to the examples for other
operation systems, please refer to the similar steps or find support notes in
www.draytek.com.
1. Go to Control Panel and then double-click on Network Connections.
2. Right-click on Local Area Connection and click on Properties.
3. Select Internet Protocol (TCP/IP) and then click Properties.
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4. Select Obtain an IP address automatically and Obtain DNS server address
automatically.
FFoorr MMaaccOOss
1. Double click on the current used MacOs on the desktop.
2. Open the Application folder and get into Network.
3. On the Network screen, select Using DHCP from the drop down list of Configure
IPv4.
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The default gateway IP address of the router is 192.168.1.1. For some reason, you might
need to use “ping” command to check the link status of the router. The most important
thing is that the computer will receive a reply from 192.168.1.1. If not, please check
the IP address of your computer. We suggest you setting the network connection as get IP
automatically. (Please refer to the section 4.2)
Please follow the steps below to ping the router correctly.
FFoorr WWiinnddoowwss
1. Open the Command Prompt window (from Start menu> Run).
2. Type command (for Windows 95/98/ME) or cmd (for Windows NT/
2000/XP/Vista). The DOS command dialog will appear.
3. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of “Reply from
192.168.1.1:bytes=32 time<1ms TTL=255” will appear.
4. If the line does not appear, please check the IP address setting of your computer.
FFoorr MMaaccOOss ((TTeerrmmiinnaall))
1. Double click on the current used MacOs on the desktop.
2. Open the Application folder and get into Utilities.
3. Double click Terminal. The Terminal window will appear.
4. Type ping 192.168.1.1 and press [Enter]. If the link is OK, the line of “64 bytes
from 192.168.1.1: icmp_seq=0 ttl=255 time=xxxx ms” will appear.
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Open Internet Access page and then check whether the ISP settings are set correctly.
Click PPPoE/Static IP/DHCP/PPTP/L2TP link to review the settings that you configured
previously.
FFoorr PPPPPPooEE UUsseerrss
1. Check if the Enable option is selected.
2. Check if Username and Password are entered with correct values that you got from
your ISP.
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FFoorr SSttaattiicc UUsseerrss
1. Check if the Enable option for Broadband Access is selected.
2. Check if WAN IP Network Settings is set appropriately.
3. Check if IP Address, Subnet Mask and Gateway are set correctly (must identify
with the values from your ISP) if you choose Specify an IP address.
FFoorr PPPPTTPP UUsseerrss
1. Check if the Enable option for PPTP Link is selected.
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2. Check if PPTP Server, Username, and Password are set correctly (must identify
with the values from your ISP).
Check if WAN IP Network Settings are set properly. If you select Specify an IP
address, you have to type in the values of IP Address and Subnet Mask manually.
Be sure the values that you type identify with the values from your ISP.
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y
Sometimes, a wrong connection can be improved by returning to the default settings. Try
to reset the router by software or hardware. Such function is available in Admin Mode
only.
Warning: After pressing factory default setting, you will loose all settings
you did before. Make sure you have recorded all useful settings before you
pressing.
SSooffttwwaarree RReesseett
You can reset the router to factory default via Web page.
Go to System Maintenance and choose Reboot System on the web page. The following
screen will appear. Choose Using factory default configuration and click OK. After few
seconds, the router will return all the settings to the factory settings.
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HHaarrddwwaarree RReesseett
While the router is running (ACT LED blinking), press the Factory Reset button and
hold for more than 5 seconds. When you see the ACT LED blinks rapidly, please release
the button. Then, the router will restart with the default configuration.
After restore the factory default setting, you can configure the settings for the router again
to fit your personal request.
44..66 CCoonnttaaccttiinngg YYoouurr DDeeaalleerr
If the router still cannot work correctly after trying many efforts, please contact your
dealer for further help right away. For any questions, please feel free to send e-mail to
support@draytek.com.
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