(For future update, please visit DrayTek web site)
Date: 20/06/2013
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Vigor2912 Series Quick Start Guide
Safety Instructions
Warranty
Be
Owner
Firmware & Tools
Updates
Copyright Information
Copyright
Declarations
Trademarks
Copyright 2013 All rights reserved. This publication contains information that is
protected by copyright. No part may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language without written
permission from the copyright holders.
The following trademarks are used in this document:
Microsoft is a registered trademark of Microsoft Corp.
Windows, Windows 95, 98, Me, NT, 2000, XP, 7 and Explorer are
trademarks of Microsoft Corp.
Apple and Mac OS are registered trademarks of Apple Computer Inc.
Other products may be trademarks or registered trademarks of their
respective manufacturers.
Safety Instructions and Approval
Read the installation guide thoroughly before you set up the router.
The router is a complicated electronic unit that may be repaired only be
authorized and qualified personnel. Do not try to open or repair the router
yourself.
Do not place the router in a damp or humid place, e.g. a bathroom.
Do not stack the routers.
The router should be used in a sheltered area, within a temperature range
of +5 to +40 Celsius.
Do not expose the router to direct sunlight or other heat sources. The
housing and electronic components may be damaged by direct sunlight or
heat sources.
Do not deploy the cable for LAN connection outdoor to prevent electronic
shock hazards.
Keep the package out of reach of children.
When you want to dispose of the router, please follow local regulations on
conservation of the environment.
We warrant to the original end user (purchaser) that the router will be free from
any defects in workmanship or materials for a period of two (2) years from the
date of purchase from the dealer. Please keep your purchase receipt in a safe
place as it serves as proof of date of purchase. During the warranty period, and
upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, we will, at our discretion, repair or replace
the defective products or components, without charge for either parts or labor, to
whatever extent we deem necessary tore-store the product to proper operating
condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be offered solely at our
discretion. This warranty will not apply if the product is modified, misused,
tampered with, damaged by an act of God, or subjected to abnormal working
conditions. The warranty does not cover the bundled or licensed software of
other vendors. Defects which do not significantly affect the usability of the
product will not be covered by the warranty. We reserve the right to revise the
manual and online documentation and to make changes from time to time in the
contents hereof without obligation to notify any person of such revision or
changes.
Vigor2912 Series Quick Start Guide
a Registered
Web registration is preferred. You can register your Vigor router via
http://www.draytek.com.
Due to the continuous evolution of DrayTek technology, all routers will be
regularly upgraded. Please consult the DrayTek web site for more information on
newest firmware, tools and documents.
http://www.draytek.com
ii
European Community Declarations
Manufacturer: DrayTek Corp.
Address: No. 26, Fu Shing Road, Hukou Township, Hsinchu Industrial Park, Hsinchu County,
Taiwan 303
Product: Vigor2912 Series Router
DrayTek Corp. declares that Vigor2912 Series of routers are in compliance with the following essential
requirements and other relevant provisions of R&TTE 1999/5/EC, ErP 2009/125/EC and RoHS
2011/65/EU.
The product conforms to the requirements of Electro-Magnetic Compatibility (EMC) Directive
2004/108/EEC by complying with the requirements set forth in EN55022/Class B and EN55024/Class B.
The product conforms to the requirements of Low Voltage (LVD) Directive 2006/95/EC by complying
with the requirements set forth in EN60950-1.
This product is designed for the 2.4GHz WLAN network throughout the EC region.
Regulatory Information
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device may accept any interference received, including interference that may cause undesired
operation.
This equipment complies with RFCC radiation exposure limits set forth for an uncontrolled environment.
The antenna/transmitter should be kept at least 20 cm away from human body.
The user that changes or modifications not expressly approved by the party responsible for compliance,
could void the user's authority to operate the equipment.
4.1 Checking If the Hardware Status Is OK or Not....................................... 33
4.2 Checking If the Network Connection Settings on Your Computer Is OK
or Not............................................................................................................... 34
4.3 Pinging the Router from Your Computer ............................................... 37
4.4 Checking If the ISP Settings are OK or Not ........................................... 38
4.5 Backing to Factory Default Setting If Necessary................................... 38
4.6 Contacting Your Dealer ........................................................................... 40
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Vigor2912 Series Quick Start Guide
Vigor2912 Series Quick Start Guide
vi
11.. IInnttrroodduuccttiioonn
Vigor2912 series is a broadband router which integrates IP layer QoS, NAT
session/bandwidth management to help users control works well with large
bandwidth.
By adopting hardware-based VPN platform and hardware encryption of
AES/DES/3DES, and hardware key hash of SHA-1/MD5, the router
increases the performance of VPN greatly and offers several protocols (such
as IPSec/PPTP/L2TP) with up to 16 VPN tunnels.
The object-based design used in SPI (Stateful Packet Inspection) firewall
allows users to set firewall policy with ease. CSM (Content Security
Management) provides users control and management in IM (Instant
Messenger) and P2P (Peer to Peer) more efficiency than before. In addition,
DoS/DDoS prevention and URL/Web content filter strengthen the security
outside and control inside.
Vigor2912 series supports USB interface for connecting USB printer to
share printing function, 3G USB modem for network connection, or
connectivity for network FTP service.
1
Vigor2912 Series Quick Start Guide
11..11 PPaanneell EExxppllaannaattiioonn
11..11..11 FFoorr VViiggoorr22991122
LED Status Explanation
ACT (Activity)
Blinking The router is powered on and running
normally.
Off The router is powered off.
WCF
On The Web Content Filter is active. (It is
enabled from Firewall >> General Setup).
Off The Web Content Filter is inactive.
QoS
On The QoS function is active.
Off The QoS function is inactive.
DoS
On The DoS/DDoS function is active.
Blinking It will blink while detecting an attack.
LAN (P4~P1)
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
WAN(W2~W1)
On Internet connection is ready.
Off Internet connection is not ready.
Blinking The data is transmitting.
VPN On The VPN tunnel is active.
USB
On USB device is connected and ready for use.
Blinking The data is transmitting.
Vigor2912 Series Quick Start Guide
2
Interface
PWR
Description
Connecter for a power adapter.
ON/OFF Power Switch.
USB Connecter for a USB device (for 3G USB Modem or
printer).
W1~W2/P1 Connecter an ADSL or cable modem for accessing
Internet (WAN).
W2/P1~P4 Connecters for local network devices (LAN).
Factory Reset Restore the default settings. Usage: Turn on the
router (ACT LED is blinking). Press the hole and
keep for more than 5 seconds. When you see the
ACT LED begins to blink rapidly than usual, release
the button. Then the router will restart with the
factory default configuration.
3
Vigor2912 Series Quick Start Guide
11..11..22 FFoorr VViiggoorr22991122nn
LED Status Explanation
ACT (Activity)
Blinking The router is powered on and running
normally.
Off The router is powered off.
WCF
On The Web Content Filter is active. (It is
enabled from Firewall >> General Setup).
Off The Web Content Filter is inactive.
QoS
On The QoS function is active.
Off The QoS function is inactive.
WLAN
On
Wireless access point is ready.
Blinking
It will blink slowly while wireless traffic
goes through.
ACT and WLAN LEDs blink quickly and
simultaneously when WPS is working, and
will return to normal condition after two
minutes. (You need to setup WPS within 2
minutes.)
LAN (P4~P1)
On The port is connected.
Off The port is disconnected.
Blinking The data is transmitting.
WAN(W2~W1)
On Internet connection is ready.
Off Internet connection is not ready.
Blinking The data is transmitting.
VPN On The VPN tunnel is active.
USB
On USB device is connected and ready for use.
Blinking The data is transmitting.
Vigor2912 Series Quick Start Guide
4
Interface Description
PWR
Connecter for a power adapter.
ON/OFF Power Switch.
USB Connecter for a USB device (for 3G USB Modem or
printer).
W1~W2/P1 Connecter for local network devices or modem for
accessing Internet (WAN).
W2/P1~P4 Connecters for local network devices (LAN).
Wireless LAN
ON/OFF/WPS
Press "Wireless LAN ON/OFF/WPS" button once to
wait for client device making network connection
through WPS.
Press "Wireless LAN ON/OFF/WPS" button twice to
enable (WLAN LED on) or disable (WLAN LED
off) wireless connection.
Factory Reset Restore the default settings. Usage: Turn on the
router (ACT LED is blinking). Press the hole and
keep for more than 5 seconds. When you see the
ACT LED begins to blink rapidly than usual, release
the button. Then the router will restart with the
factory default configuration.
5
Vigor2912 Series Quick Start Guide
11..22 PPaacckkaaggee CCoonntteenntt
Quick Start Guide
RJ-45 Cable (Ethernet)
The type of the power adapter depends on the country that the router will
be installed:
CD
Antenna (n models)
UK-type Power Adapter
USA/Taiwan-type Power
Adapter
* The maximum power consumption is 24 Watt.
EU-type Power Adapter
AU/NZ-type Power Adapter
Vigor2912 Series Quick Start Guide
6
22.. IInnssttaalllliinngg YYoouurr RRoouutteerr
This section will guide you to install the router through hardware connection
and configure the router’s settings through web browser.
22..11 HHaarrddwwaarree IInnssttaallllaattiioonn
Before starting to configure the router, you have to connect your devices
correctly.
1. Connect the cable Modem/DSL Modem/Media Converter to any WAN
port of router with Ethernet cable (RJ-45).
2. Connect one end of an Ethernet cable (RJ-45) to one of the LAN ports
of the router and the other end of the cable (RJ-45) into the Ethernet port
on your computer.
3. Connect one end of the power adapter to the router’s power port on the
rear panel, and the other side into a wall outlet.
4. Power on the device by pressing down the power switch on the rear
panel.
5. The system starts to initiate. After completing the system test, the ACT
LED will light up and start blinking.
(For the detailed information of LED status, please refer to section 1.1.)
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Vigor2912 Series Quick Start Guide
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