Dragonfly 4 pro User Manual

An Emergency Services Interactive Systems product

User Guide Manual

Version 3

Dragonfly Manual Version 3© Page 1

END USER LICENSE AGREEMENT 5

DRAGONFLY™ SOFTWARE IS USED TO: 7

PRINTING 8

DISCLAIMER 8

MINIMUM INSTALLATION REQUIREMENTS 9

VERIFYING SYSTEM REQUIREMENTS 10

STARTING DRAGONFLY 11

UPDATING SOFTWARE 12

METHOD 1: 12
METHOD 2: 14

INCIDENT TAB 15

NEW ICON 15
OPEN ICON 15
BACKUP ICON 16
RESTORE ICON 16
PURGE ICON 16
ORG LIST ICON 17
ORG CHART ICON 17
COMPLEX ICON 17
STRUCTURE TAB ICON 18
PLANNING “P” TOOL ICON 18
FORMAT TOOLS 19
PRINT IAP TOOL 19
WEATHER TOOL ICON 20
MAP TOOL ICON 20
MIND MAP TOOL ICON 21
OP PERIOD ICON 21
CHART TOOL-MAP TOOLS 22
SALAMANDERLIVE COM™ ICON 22
SALAMANDER™ LEGACY TOOL ICONS 23

Dragonfly Manual Version 3© Page 2

TRACK AND TAG ICONS 23
PRE-PLANNER TOOL ICON 24
SETUP TAB- PREFERENCES AND POSITION NAMES 25

POSITION NAMES 29

ROSTERS 30

ADD NEW RECORDS AND IMPORTING 32

EXPORTING ROSTERS 33

HELP TAB 33

DRAGONFLY 2010 NIMS ALL HAZARD ICS FORM SETS 34

FORMS TAB TOOL 35
FORMS-PLANNING “P” 37
COMPLETING THE ICS 201 INCIDENT BRIEFING FORM 38
COMPLETING THE ICS 202 INCIDENT OBJECTIVES FORM 42
COMPLETING THE ICS 203 ORGANIZATION ASSIGNMENT LIST FORM 43
COMPLETING THE ICS 204 ASSIGNMENT LIST 44
COMPLETING THE ICS 205 INCIDENT RADIO COMMUNICATION LIST 50
COMPLETING THE ICS 205A INCIDENT COMMUNICATION LIST 52
COMPLETING THE ICS 206 MEDICAL PLAN 53
COMPLETING THE ICS 207 INCIDENT ORGANIZATION CHART 55
COMPLETING THE ICS 208 SAFETY MESSAGE/PLAN 56
COMPLETING THE ICS 209 INCIDENT STATUS SUMMARY 57
COMPLETING THE ICS 210 RESOURCE STATUS CHANGE FORM 58
COMPLETING THE ICS 211 INCIDENT CHECK-IN LIST FORM 60
COMPLETING THE ICS 213 GENERAL MESSAGE FORM 61
COMPLETING THE ICS 213RR RESOURCE REQUEST MESSAGE 62
COMPLETING THE ICS 214 UNIT LOG FORM 63
COMPLETING THE ICS214-E ELECTRONIC UNIT LOG 64
COMPLETING THE ICS 215 OPERATIONAL PLANNING WORKSHEET 65
COMPLETING THE ICS 215A INCIDENT ACTION PLAN SAFETY ANALYSIS FORM 67
COMPLETING THE ICS 218 VEHICLE SUPPORT/EQUIPMENT INVENTORY FORM 68
COMPLETING THE ICS 230 DAILY MEETING SCHEDULE FORM 69
COMPLETING THE ICS 233 OPEN ACTION TRACKER FORM 70

APPENDIX A 71

Dragonfly Manual Version 3© Page 3

CONNECTING DRAGONFLY™ TO SALAMANDERLIVE.COM™ 72
SALAMANDER™ LOCAL CONNECTION PREFERENCE SETTINGS 75

SALAMANDER™ LOCAL CONNECTION (RAPIDTAG™) 76
SALAMANDER™ LOCAL CONNECTION PREFERENCE SETTINGS-COMMAND 77
SALAMANDER™ LOCAL CONNECTION MOBILE EXPRESS™ 78
SALAMANDER™ LOCAL CONNECTION COMMAND IMPORT 79
SALAMANDER™ LOCAL CONNECTION (NETWORKED) 80
LOCAL CONNECTIONS (NETWORKED) RAPIDTAG™ 80
LOCAL CONNECTIONS (NETWORKED) MOBILE EXPRESS™ 83
SALAMANDER™ LOCAL CONNECTIONS (NETWORKED) COMMAND™ 86
SALAMANDERLIVE CONNECTION 87

Dragonfly Manual Version 3© Page 4

End User License Agreement

LICENSE: ESIS Dragonfly™ grants a non-exclusive, non-transferable, non-assignable License to
you to use one copy of the supplied software (“Software”) on a single computer (the “Initial”

license), provided such use is not a contravention of United States export regulations or the
result of a distribution outside North America. For subsequent licenses (the “Additional” site
licenses), you may use as many copies of the supplied software that correspond to the number
of multiple licenses granted. “Use” on a computer occurs when it is loaded into the temporary
memory (i.e., RAM) or installed into the permanent memory (e.g., hard disk) of that computer.

OWNERSHIP: The Software, which is protected by United States copyright laws and
international treaty provisions, is owned by ESIS Dragonfly™ and/or its suppliers. You agree to
treat the Software and documentation as confidential information and in accordance with
United States copyright laws, international treaty, or other laws, which ever best protects ESIS’s
or its suppliers’ intellectual property rights. The right to “rent”, “sell”, “resell” or otherwise
transfer the Software or documentation in whole or part, either temporarily or permanently, is
prohibited unless authorized in writing from ESIS.

COPIES: Licensee may make one copy of the Software solely for backup or archival purposes, or
transfer the Software to a single hard disk or file-server of a multi-user or network system and
maintain the original Software for backup or archival purposes, provided Licensee reproduces
all notices protecting ESIS’s or its suppliers’ intellectual property rights. The Software, in whole
or part, or any authorized copy, may not be modified, altered, translated, decompiled,
disassembled, or reverse engineered, in whole or part. The Software cannot be transferred via
any media other than that on which it is supplied or on which its use is licensed.

TERMINATION: This License is effective until terminated. This License shall terminate
automatically without notice if the Licensee is in material breach of any of its terms. Should
this license terminate automatically or should Licensee terminate this license at any time,
Licensee shall destroy all existing copies of the Software and documentation.

LIMITED WARRANTY: TO THE EXTENT ALLOWED BY LOCAL LAW, THIS SOFTWARE IS PROVIDED
TO YOU "AS IS" WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER ORAL OR
WRITTEN, EXPRESS OR IMPLIED. ESIS SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, NONINFRINGEMENT, TITLE,
ACCURACY OF INFORMATIONAL CONTENT, AND FITNESS FOR A PARTICULAR PURPOSE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ESIS OR ESIS'S AUTHORIZED
REPRESENTATIVES SHALL CREATE A WARRANTY. Some jurisdictions do not allow exclusions of
implied warranties or conditions, so the above exclusion may not apply to you to the extent
prohibited by such local laws. You may have other rights that vary from country to country,
state to state, or province to province.
LIMITED LIABILITY AND INDEMNIFICATION: EXCEPT TO THE EXTENT PROHIBITED BY LOCAL
LAW, IN NO EVENT WILL ESIS OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUPPLIERS
BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR OTHER

Dragonfly Manual Version 3© Page 5

DAMAGES (INCLUDING LOST PROFIT, LOST DATA, OR DOWNTIME COSTS), ARISING OUT OF THE
USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SOFTWARE, WHETHER BASED IN
WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORY, AND WHETHER OR NOT ESIS WAS
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Under no circumstances shall ESIS liability exceed the lower of the suggested list price of the
actual purchase price paid by you to use the Software, regardless of any form of the claim.
Your use of the Software is entirely at your own risk. Should the Software prove defective, you
assume the entire cost of all service, repair or correction. Some jurisdictions do not allow the
exclusion or limitation of liability for incidental or consequential damages, so the above
limitation may not apply to you to the extent prohibited by such local laws. You shall indemnify
and hold ESIS and its suppliers harmless from and against any claims or liability arising out of
the use, reproduction or distribution of the Software.

GENERAL TERMS: This License constitutes the entire agreement between the parties with
respect to the subject matter hereof and shall supersede all previous negotiations,
commitments, and writing. It shall not be released, discharged, changed or modified except by
an instrument in writing signed by a duly authorized officer of each of ESIS and Licensee. No
course of conduct, action or inaction on behalf of ESIS shall be deemed to be a waiver of any of
ESIS’s rights. This License shall be governed and construed in all respect in accordance with the
laws of the State of California, and the parties submit to the non-exclusive jurisdiction of the
federal and state courts of the State of California.

Dragonfly Manual Version 3© Page 6

Introduction to Dragonfly™ Software

Dragonfly™ software is used to:

1. Create Pre-plans of critical infrastructure that captures and displays valuable
information of the following:

a. NFPA® 1620 Standard for Pre-Incident Planning.
b. LEPC Tier II mandatory reported chemicals and MSDS (Material Safety

Data Sheets).

2. Create Incident Action Plans and Event Actions Plans for the following NIMS
compliant “All Hazard” response plans:

a. Single/Multiple Incident and Events
b. Single/Multiple jurisdiction agencies
c. Area Command
d. Emergency Operation Center planning
e. HICS ( Hospital Incident Command System)

3. Create HSEEP (Homeland Security Exercise Evaluation Program) compliant
exercise planning, scheduling, and exercise activities.

4. Integration with Salamander TAG™ (01-TAG™, rapidTAG™ and
Salamanderlive.com™) TRACK™ (02-TRACK™, Mobile Express™, Mobile ICS™,
and Command™), and REPORT™ InterTRAX™) software tools through
synchronization and consolidation applications.

5. Display GIS information and incident resource locations through on-board tool
application.

6. Automated ICS Form production and completion.

Dragonfly™ software is setting the standard for Incident Action Planning throughout the
United States. This software was designed with the following objectives in mind.

Ease of use – Dragonfly™ software is based on Microsoft™ based operating system.
Much of the function and use of the software is intuitive for the user. Learning to

produce plans is a straight forward process that takes advantage of the user’s

knowledge of Incident Command System methodologies.
Survivability – Dragonfly™ in its current capacity, is designed to be installed in a
locally (single license/single device) environment. All plans and data are available to
the local user regardless of the presence of an internet connection (COMMS out).
Plans can be shared through file sharing or LAN (Local Area Network) allowing for
multiple licensed users to cooperatively work on the same plan in “near-real time”
environments.

Dragonfly Manual Version 3© Page 7

Printing

Dragonfly™ software is capable of printing to any MS-Windows compatible printer.

Dragonfly™ allows the user to print documents as PDF (Portable Document File), MS-Word™

TIFF (Tagged Image File Format), or HTML (Hyper-text markup language).

Printing of Organization Charts can be sent to “plot” printers as long as drivers are installed

locally or networked.

For more information or support please contact

1-800-587-1490

www.dragonfly-360.com/contact

Disclaimer

ESIS Dragonfly™ has made its best efforts to make the Dragonfly™ reliable and defect-free;
however, any computerized system is subject to malfunction including operator error,

undetected system “bugs”, and power or communication outages.

ESIS Dragonfly™ cannot and does not warrant that the system will perform flawlessly at all

times and under all conditions.

Dragonfly Manual Version 3© Page 8

Minimum System
Requirements

Processor

1.6 GHz or faster processor.

RAM

1 GB of RAM (1.5 GB if running on a virtual machine)

Integrated Video
Card

DirectX 9-capable video card running at 1024 x 768 or higher display
resolution.

Free Hard Disk

USB Ports

2

Supported Operation
Systems

Windows 7, 8,10

Supported
Architectures

Installation
permissions

C:Program Files Folder> <Emergency Services Interactive
Systems><DragonflyX>

Network information

There is a separate server program that acts as a hub for the
Dragonfly clients in “Collaborative Mode”. The server program by
default installs in the <Program Files Folder> in a sub folder
<Emergency Services Interactive Systems><Dragonfly Server>.
The collaborative module uses the computer's network IP address to
establish connection with other computers through the default port

1875. The user has the option to change the port before making the
connection.

Licensing and version
update process

The licensing process uses a registration tool that is located within
the program. The process captures information related to the name
of the computer that the installation has occurred on and the CPU
serial number upon completion of the registration event. After the

registration event a “.dat” file is created containing the license file

key.
Updating processes are accomplished through an internet
connection. The process contacts an external server and then a
version check is performed. A patch .exe is downloaded and
installed into the proper directory.

2. Installing Dragonfly™ Software

Minimum installation requirements

Dragonfly Manual Version 3© Page 9

Verifying System Requirements

Verify the Operating
System and Service Pack

Click on “Start” and type “System Information” into the search box. Select the “System
Information” Icon.

*Cycle through the System Summary to compare against the “Minimum Installation
Requirements” list.

Dragonfly Manual Version 3© Page 10

Double click on the Dragonfly Icon.

3. Dragonfly™ User Guide

- OR -

Click Start > All Programs > Emergency Services Interactive Systems > Dragonfly > Dragonfly

The Dragonfly start screen will appear shortly after.

The Dragonfly™ section of the User Guide provides you with a brief overview of the initial
startup of the program. This manual is designed to follow the training curriculum and exercises.
If at any time technical support is required, please contact Dragonfly Technical support.

Starting Dragonfly

OR

Dragonfly Manual Version 3© Page 11

Updating Software

Read and follow the prompts.

Use the mouse to select the button. After the selection is made the following screen and
directions will be shown:

Start Dragonfly™ following the steps as previously described. Once the program has started, verify
an internet connection is available. Once verified, locate the “Check for updates” button on the

start screen.

A feature of Dragonfly™ is the ability for the user to check for updates to the program. An
internet connection is required.

There are 2 methods to “Update” the software.

Method 1:

Dragonfly Manual Version 3© Page 12

The software will contact the

Dragonfly™ server to download the

latest patch available. If the
software has the most current
version, the software will inform
you of such.

If the software detects a newer
version, the software will guide you
through the process of updating.

*If the software cannot update due
to security settings, contact
Dragonfly™ Technical Support

Dragonfly Manual Version 3© Page 13

Method 2:

Updating can now be accomplished
following the same steps as
described in “Updating Method 1.”

This method is used if the user would prefer to check for updates from inside of the program.

Select the “Help” tab.

Select the “Update” tab.

Dragonfly Manual Version 3© Page 14

4. Toolbars and Icons

The “New” icon allows user to

start a new plan from within the
program.

The “Open” icon allows user to

open an existing plan located in a
default folder or location of
choice.

Dragonfly™ is designed for the Microsoft™ OS. This design allows the user to start using the
software in a short period of time. The icons are designed to visually describe to the user the
operation or function it represents. Here are the Toolbars and Icons to review.

Incident Tab

New Icon

Open Icon

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Backup Icon

The “Backup” icon allows user
to create a “Backup” file. In the
case where there is more than
one operational period, the

backup won’t include the other

operational periods.

Back-up file location:
C:\Users\Admin\Documents\DragonFly\AutoSave

The “Restore” icon allows user to

restore from a set time point.
Select .zip files to restore.

The “Purge” icon allows the user

to remove/delete backed up files.

Restore Icon

Purge Icon

Dragonfly Manual Version 3© Page 16

Org List Icon

The “Org Chart” icon allows the user to add positions and build plans using an organization

chart. NIMS All Hazard positions are available. If tactical or custom positions are required, the Org
Chart tool can accommodate those needs as well.

The “Org Chart” icon also allows the user to join additional “Incident/Event Action Plans” to
existing files through the “Import Setup” command.

The “Complex Org Chart” command is used to display the joined plans in a separate view.

The “Complex” icon is used for creating and displaying incident complexes in “Area

Command” type planning scenarios.

The “Org List” icon allows the user to add/edit records using a multi-window interface to affect
updates and modifications across the plan.

Org Chart Icon

Complex Icon

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Structure Tab Icon

The “Structure Tab” is the

default tool to add positions to
the Organization Chart. It is
located on the right side of the
screen. Although it is available
throughout the program, the
positions are not applied
unless you have the Org chart
open.

The “Planning P” is used

within ICS as a tool to
coordinate meetings, planning
activities, and responsibilities.
This tool is connected to
various ICS forms within the
program.

Planning “P” Tool Icon

Dragonfly Manual Version 3© Page 18

Format Tools

Format tools allow editing and font

changes for text in the ICS Forms

The Print Manager is
used to select which
forms will be printed for
the IAP. Plans can be
printed as a PDF, Word
document, TIFF, or
HTML document.

Print IAP allows production of the

complete IAP to include a cover page.

Print IAP Tool

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Weather Tool Icon

Weather tool allows

the user to browse for a
weather report (internet
required)

E-Map allows the

user to build basic
maps

Map tool allows the user

to insert their

jurisdiction’s web based

GIS servers via URL.

E-Map

Map Tool Icon

Dragonfly Manual Version 3© Page 20

Mind Map Tool Icon

Mind Map tool is

used to facilitate
critical decision
making,
brainstorming, and
facilitate transfer of
information.

Operations Period tool allows the user to duplicate

“clone” operational periods within the plan.

Op Period Icon

Dragonfly Manual Version 3© Page 21

Chart Tool Icon

The Chart Tools allows the user

to manipulate the Organization
Chart display, printing, and scale.

Salamander tools are used to

import Salamander’s Responders

and Incident data.

This icon is used to access

“Salamanderlive.com” and login to

the web services available to
subscribed customers. Users must
have an internet connection and

active “Salamanderlive” account in

order to access the services.

The Map Tool allows the user to
manipulate the E-Map and
display resources on it.

Chart Tool-Map tools

Salamanderlive com™ Icon

Dragonfly Manual Version 3© Page 22

Salamander™ legacy tool icons

These icons are used to access
incident resources located in the

following legacy Salamander™

software tools:

1. rapidTAG

2. Mobile Express

3. Command

To learn how to connect Dragonfly
how to connect to your legacy
Salamander software tools see

“Appendix A: Salamander Local
Connection Preference Settings”

The “TAG” icon allows the user to
access the “Salamanderlive.com
TAG” services. From this tool the

user will select the organization that
resource is located under and add
them to rosters or assignments
within Dragonfly.

The “TRACK” icon allows the user to
access the “Salamanderlive.com
TRACK” services. From this tool the

user will select the incident and add
the resources and/or assignments to
the incident in Dragonfly.

TRACK and TAG icons

Dragonfly Manual Version 3© Page 23

Pre-Planner Tool Icon

Pre-Planner tool is designed for

the user to capture data on
critical infrastructure. From the
Pre-plan, response plans can be
created.

Dragonfly Manual Version 3© Page 24

Setup Tab- Preferences and Position Names

The Setup tab is where the user

can find Preferences, Position
names, and the Roster tools.

The Mind Map Settings allow the user to adjust the following Icon text statements:

Problem Objective Tactic Concern Description

The General Settings allow the

user to adjust the following
actions:

Allow phone numbers to be
visible on the Organizations Chart
Displays

Allow Resource Manager Web™

selected personnel to populate
rosters.

Allow the user to change default
E-Map starting point.

Allow custom text for “To Be

Determined Field”

The Mind Map tool Icons can be customized to fit your organizational needs. In this example, the word
“Strategy” is going to be used to replace the “Problem” icon. The changes are permanent until changed by
the user.

Dragonfly Manual Version 3© Page 25

The interTRAX™ Database tool allows the user to adjust where Dragonfly™ imports data from the

following Salamander™ TAG™ and TRACK™ tools:

The “Automatic Backup” tool creates a .zip file that backs up the currently opened operational

period and saves it to a local folder generally found along this path:
C:\Users\Admin\Documents\DragonFly\AutoSave

*Note: The more information contained in the operational period, the more memory space will be

reserved for each .zip file. Management of the “Auto Save” folder is important as the local

machine may run out of disk space.

Dragonfly Manual Version 3© Page 26

The Print Colors tool allows the user to adjust the font colors and “highlight” distinctions between

different sections of ICS forms and the Quick Command Start Page.

Dragonfly Manual Version 3© Page 27

The Organization

Chart Layout tool

allows the user to
adjust the

Organization Chart

layout. The user can
toggle between
vertical and
horizontal
positioning.

Vertical (Division/Groups)

Horizontal (All positions)

Dragonfly Manual Version 3© Page 28

Position Names

Position Names allows the user to change the position or

assignment naming convention.

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5. Rosters

The “Setup” tab is accessible from the start screen or the Setup tab from within the plan. The user
can add resources/facilities through a manual “Add Record” process or through importing of
data. The import tool uses .csv file format for importation of data. All records in the Roster are
available for all incidents. The data resides in the program until a user removes it.

*Note: When working in “cooperative” plan development rosters are not shared.

Rosters accessed from
Start screen

Rosters accessed from
Setup tab inside of
program.

Rosters

Rosters are used extensively in order to make the inclusion of personnel and facilities into your plan
efficient. The roster tool can be accessed from the “Setup” tab.

Dragonfly Manual Version 3© Page 30

Roster Personnel Tool allows the user to

directly add/edit personnel resources in
the roster.

Roster Import tool allows the user to

directly import into the roster

Services Hospitals/Ambulances allows

the user to directly add/edit
facilities/equipment in the roster

Services Import tool allows the user to

directly import into the roster

Communications List tool allows the user
to directly add/edit radio frequencies in
the Library

Communications Import tool allows the
user to directly import into the roster

Dragonfly™ is designed to allow the “Rostering” of key information. This information can be
added to the software through single inputs or through imports. The process of completing either
function is completed in the same manner for the following rosters (libraries):

 Personnel

 Ambulances

 Hospitals

 Communications

These rosters can also be populated from multiple points inside of the software. Locations within
the program that allow roster population are the following:

 ICS Forms

 Org Chart Tool

o Personnel Tab>Add new person button.

Dragonfly Manual Version 3© Page 31

Add New Records and Importing

Add New Record tool is

accessed from the Personnel,
Ambulance, Hospital, and
Communications tab

Importing personnel,
ambulances, hospitals, and
communications can be
performed from the Import

tab. Importing is completed

through the use of .csv files
and field mapping. Simply
browse to the file location,
map the fields, and import.

Dragonfly Manual Version 3© Page 32

Exporting Rosters

Each Roster can be exported
to .csv file from the following
locations:

 Personnel roster

 Services roster

 Communications

roster

Help tab allows the user to

perform the following:

 Check the version

“About”

 “Update” software

 “Activate” software

 Utilize the “Fire

Calculator”

Help Tab

Dragonfly Manual Version 3© Page 33

In this section of the manual we will look at the various Incident Command Forms that are
available for the user. All forms reference the 2010 NIMS All Hazard ICS form sets. Forms can
be customized using the form editor that is not supplied with your software.

If you would like access to the form editor, please contact Dragonfly™ Technical Support

through www.dragonfly-360.com/contact.

In this manual, the forms will be presented in the following order:

 Default NIMS ICS Forms

 Area Command ICS Forms

 Emergency Operations Center Forms

ICS 201-Incident Briefing

ICS 202-Incident Objectives

ICS 203-Organization Assignment list

ICS 204-Assignment List

ICS 205-Incident Radio Communications Plan

ICS 205a-Communications List

ICS 206-Medical Plan

ICS 207-Incident Organization Chart

ICS 208-Safety Message/Plan

ICS 209-Incidnet Status Summary

ICS 210-Resource Status Change

ICS 211-Incident Check-in List

ICS 213-General Message

ICS 213RR-Resource Request Message

ICS 214-Unit Log

ICS 215-Operational Planning Worksheet

ICS 215a-Incident Action Plan Safety Analysis

ICS 218-Support Vehicle Equipment Inventory

ICS 230-Daily Meeting Schedule

ICS 233-Incident Open Action Tracker

6. ICS FORMS

Dragonfly 2010 NIMS All Hazard ICS form sets

Dragonfly Manual Version 3© Page 34

Forms Tab Tool

Accessing forms is
completed using
the “Forms tab

tool”

To enter data into a form; double click the desired form and it
will open the form in edit mode.

Once the form is open, select which portions of the form
requiring data.

*The “Forms tab” displays common ICS Forms from the FEMA 2010 All Hazard Type
Incidents list.

Dragonfly Manual Version 3© Page 35

Printing forms: Forms can

be printed “blank” or can be
printed displaying required
data. Printing is completed
by pressing the Print Form
button.

( Example ICS 201)

Dragonfly Manual Version 3© Page 36

Forms-Planning “P”

The user can also access forms through the use of the “Planning P” Icon. The
described activities contained in the “P”; when selected, will allow the editing of the

corresponding form for the described activity.

Form editing point
locations within the

“Planning P”

ICS 215

ICS 215A

ICS 202

ICS 201

Form editing point

locations within the

“Planning P”

ICS 203

ICS 204

ICS 205

ICS 206

ICS 230

Dragonfly Manual Version 3© Page 37

The forms contained in Dragonfly™ are designed to cross populate data onto related forms.

Steps for completing the form:

1. Select the Forms tab

2. Double click on the ICS 201 form. This will open the form for editing.*

3. Name the Incident.

4. Assign an Incident number if required/desired.

5. Set the initiation date.

6. Set the time initiated.

7. Select the Situation Summary Health and Safety Briefing and enter data in the text fields.

8. Select Current and Planned Objectives and enter data.

9. Select Current Organization and set image.

10. Select Organization Image and review the Organization chart for correctness.

11. Select Map/Sketch and import or add map.

*When a block is active and ready for

editing, a light blue highlight will appear.

Additionally, the block name will appear

directly above the field that is collecting the

data.

Additionally, certain data inputs that are created in one module/tool cause automatic updating
of related forms. When an edit occurs in one form or through the use of a module/tool, related
fields are also edited on the related form sets.

Completing the ICS 201 Incident Briefing Form

Dragonfly Manual Version 3© Page 38

12. Setting Current Planned
Actions, Strategies, and
Tactics is completed by

clicking the “Add Action”

button.

13. The “Add Action” window
will open and allow the user
to enter the Actions desired.

14. Add the information that
you want displayed and click
“Apply” to commit data to
the form.

Dragonfly Manual Version 3© Page 39

Setting the “Current

Organization” is a 4 step
process.

1. Adjust the desired
view.

2. Select -

“Set Organizational

Image”

3. Select “Ok” when
image is saved

4. Click on

“Organization Image”

Review the image to
verify correct display

Dragonfly Manual Version 3© Page 40

To add resources to the
“Resources Summary”, use
the following steps.

1. Select “Org Chart” Tool

2. Select “Resource Tab”

3. Select resource you want
to include on the
resource summary.

4. Locate and select
“Include in ICS 201”

To add a map(s)

5. Select “Map Sketch”
tool.

6. Select “Import/Map
Sketch” button.

7. Browse to the map you
want to add.

8. Open file and enter a
description for the map

9. Select “OK”

Dragonfly Manual Version 3© Page 41

Completing the ICS 202 Incident Objectives Form

1. Add “Incident Name”
Set “Operational Period” if

desired.

 Date From

 Time From

 Date To

 Time From

2. Select “Objectives” block
and enter data into field

3. Select “General Situational

Awareness” and enter

desired statements.

4. Select “Operational

Period/Command Emphasis”

and enter data.

5. Select “Incident Action Plan”
and check boxes that are
needed for the IAP.

*Note: If the ICS 201 has been completed to include

“Incident Name”, that name will be present in every
“Incident Name” field across all forms.

 Select the Forms tab
 Double click on the ICS 202 form. This will open the form for editing.

 There are 5 blocks/steps that allow editing within the ICS 202.

Dragonfly Manual Version 3© Page 42

Completing the ICS 203 Organization Assignment List Form

1. Select the Forms tab

2. Double click on the ICS 203 form. This will open the form in print preview mode.

3. Verify data and make any necessary corrections.

Abstract-The ICS 203 form is designed to display Incident Assignments. This form is tied directly
to the Organization Chart tool and various other forms. This form receives all of its data from
the current organization chart and associated “Resource” tab. Editing of this form will be
completed through the use of said tools.

Dragonfly Manual Version 3© Page 43

Completing the ICS 204 Assignment List

1. Select the Forms tab

2. Double click on the ICS 204
form. This will open the form
for editing.

3. Add/Verify “Incident Name”
and “Operational Period”.

4. Select the “Tactical” position
that you want to edit from the
“Include in IAP” window.

 If position is not in the

“Include in IAP” window, it
is located in the “Unit list”

window.

 Double click unit and it will

now appear in the
“Include in IAP” window.

 The “Operations

Personnel” fields are auto
completed by the
program. Editing is not
allowed in these fields.

 If a unit is added by

mistake, select delete on
your key board and select

“Yes” from the dialogue

box. This will remove the
unit from the IAP list but
not delete the position
from the plan.

Within Dragonfly™, the ICS 204 can be created for any position. Additionally, a “Summarized”

ICS 204 is available if required. The ICS 204 can be completed from four locations within
Dragonfly™.

 ICS 204 Form tool
 Organization Chart>right mouse click
 Organization Chart>Resource tool tab.
 ICS 215 Operational Planning Worksheet

The completion of the forms is nearly identical in either instance. There are slight differences.
These differences will be explained as the instructions are completed.

Completing the ICS 204 from “Forms” tab:

Dragonfly Manual Version 3© Page 44

5. Select “Resources Assigned”
Resources will appear once
they have been added using
the “Resource tab” tool in the
Org Chart, through the ICS215
form tool, or by using the
resources built into the form.

*Resource totals take into
account the Supervisor and
resources of each position
below the Division/Group(s)

6. Select “Work Assignments”
and add desired information.

7. Select “Special Instructions” and

add desired information.

8. Select “Communications” and add

desired information.

 Frequencies can be added

to the ICS 204 through
manual addition to the
“Communications Block”

Dragonfly Manual Version 3© Page 45

9. Frequencies can be added
through two methods using the

“ICS 205 interface tool” that is

built into the ICS 204. This tool
is directly connected to the ICS

205 form and “Communication
Library”

 User can add frequencies

by accessing the “Open
Radio Channel List”

-OR-

 User can add frequencies

by accessing the “Add New
Channel” tool

To use the “Open Radio Channel
List” frequencies must be available

in the “Communications List”. This
list is located in the “Setup” tab.

Adding frequencies to the ICS 204

from the “Communication List” is

completed by:

 “Drag and Dropping” the

desired frequencies onto the

“ICS 205 interface tool”.

-THEN-

 “Drag and Dropping”

frequency on to the desired
Communication Block

Repeat steps for all desired tactical
positions that you want to create
an ICS 204 for.

*By using the “ICS 205 interface

tool” within the ICS 204, the user

will have completed the ICS 205.

Dragonfly Manual Version 3© Page 46

 “Drag and Drop”

frequency onto the

“Communications Block”
from the “ICS 205
Interface tool” to the
“Communications block”

of the ICS 204

Adding a frequency by accessing
the “Add New Channel” tool

 Select “Add New Channel”

 The “Add Communication

Channel” will open.

 Enter desired data into

data fields

 Select “Add to

Communications Library”

checkbox if data is to be
stored in the
“Communications List”

 Select “Apply” to commit

the data to the “ICS 205
Interface tool”

Dragonfly Manual Version 3© Page 47

Creating the “ICS 204 Assignment
List” using the “Organization Chart
Resource tab” tool.

1. Select “Incident Action
Planning Tab

2. Select “Organization Chart
Tool”. The current organization

chart view opens.

3. Select the “Tactical” position
you want to create an ICS 204
for.
c. Select the “Resource Tab”

tool.

d. Select from the Chart level

the position desired

Dragonfly Manual Version 3© Page 48

e. Enter the Quantity.

f. Enter the resource type.

g. Select “Add to Chart”

h. Verify placement of new

positions.

i. Right click on

assignment and select
“Rename position”.

j. Rename position
k. Select “ok”

Dragonfly Manual Version 3© Page 49

Completing the ICS 205 Incident Radio Communication List

1. “Open Radio Channel List” tool
method:

a. Select “Open Radio Channel

List”.

b. The “Communications List”

window will open.

c. “Drag and Drop” desired

frequency to ICS 205 form.

2. “Add New Channel” tool method:

a. Select “Add New Channel”
b. The “Add Communications

Channel” window will open

c. Add desired data into data

fields.

d. Select “Apply” to commit data

to the ICS 205.

e. Select “Add to

Communications Library”

check box if desired.

f. Frequency will be added to the

ICS 205.

To complete the ICS 205 complete the following steps:

1. Select the Forms tab

2. Double click on the ICS 205 form. This will open the form for editing.

3. Add/Verify “Incident Name” and “Operational Period”.

4. Select “Basic Radio Channel Use” block.
*Frequencies can be added by two methods:

 “Open Radio Channel List” tool

 “Add New Channel” tool.

Dragonfly Manual Version 3© Page 50

3. Select “Special Instructions” block and add desired data.

4. Select “Print Form” tab to review.

Dragonfly Manual Version 3© Page 51

Completing the ICS 205A Incident Communication List

To complete the ICS 205A complete
the following steps:

1. Select the Forms tab

2. Double click on the ICS 205A
form. This will open the form for
editing.

3. Add/Verify “Incident Name” and
“Operational Period”.

4. Verify data on form and make

additions to the “Method of
Communication” field

5. Print form and review for
correctness.

Abstract: The ICS 205a is used to display contact information for personnel participating in the

Incident/Event. The ICS 205a will not display data until a positon has an “assigned resource” in

it. When a person is assigned the software will transfer/display the following:

1. Assignment

a. The data in this field is extracted from the ICS position that the individual is in.

2. Name

a. The data in this field is extracted from the Personnel Roster “Name” field or from

the “Displayed Name” field in the “Add New Person” tool.

3. Method of Contact

a. The data in this field is extracted from the personnel roster “Telephone” field or

from the “Telephone” field in the “Add New Person” tool.

Dragonfly Manual Version 3© Page 52

Completing the ICS 206 Medical Plan

1. Select the Forms tab

2. Double click on the ICS 206 form. This will open the form for editing.

3. Add/Verify “Incident Name” and “Operational Period”.

4. Select “Medical Aid Station”
block if desired.
a. Select “Add New Station”
b. Enter desired data into

fields.*

c. Select to “Apply” to add to

the ICS 206 form

d. Select “Close” to remove

tool.

*Data can be edited once added to
form from the form fields.

5. Select “Transportation” block
a. Select “Open Ambulance

Services List” is desired

b. “Drag and Drop” Service

to the “Name” column

-OR-

6. Select “Add New Service”.

c. Enter desired data into

“Add Ambulance Service”

window.

d. Select “Add to Ambulance

Services Library” if you

require the service to be
added to the library.

e. Select “Apply” to save

data.

f. “Select “Close” to exit

window.

To complete the ICS 206 following these steps:

Dragonfly Manual Version 3© Page 53

7. Select “Hospital” block if
desired.
a. Select “Open Hospital List”
b. “Drag and Drop” data into

“Name” field.

c. Select to “Apply” to add to

the ICS 206 form.

d. Select “Close” to remove

tool.

*Data can be edited once added to
form from the form fields.

-OR-

7. Select “Add New Hospital”.
a. Enter desired data into

“Add Hospital” window.

b. Select “Add to Hospital

Library” if you require the

service to be added to the
library.

c. Select “Apply” to save

data.

d. “Select “Close” to exit

window.

e. Select “Special Medical

Emergency Procedures”

and add desired data.

f. Select the check box to

include Air assets.

Dragonfly Manual Version 3© Page 54

Completing the ICS 207 Incident Organization Chart

1. Select the Forms tab

2. Double click on the ICS
207 form. This will open
the form for editing.

3. Add/Verify “Incident
Name” and
“Operational Period”.

4. Adjust the Organization
chart to the desired lay
out.

5. Select “Set Organization
Image”.

6. Select “Organization

Image” to review the

captured image.

7. Print form.

To complete the ICS 207 follow these steps:

Dragonfly Manual Version 3© Page 55

Completing the ICS 208 Safety Message/Plan

1) Select the Forms tab

2) Double click on the ICS 208
form. This will open the form
for editing.

3) Add/Verify “Incident Name”
and “Operational Period”.

4) Add desired data to the form
field and select additional
check boxes

5) Print form.

Dragonfly Manual Version 3© Page 56

Completing the ICS 209 Incident Status Summary

1. Select the Forms tab

2. Double click on the ICS 209
form. This will open the form
for editing.

3. Add/Verify “Incident Name”
and “Operational Period”.

4. Select “General” block.

5. Select which version of the
report you are entering
a. Initial, Update, or Final

6. Select each information
block that you want to
update.

7. To complete the “Incident
Resource Commitment

Summary” perform the

following:
a. Select “Add Agency” and

enter the name of the
agency. Select “Ok”

b. Select an agency that

you want to add
resources to from the
list of agencies. Select

“Add Resource Type”,

select the resource

needed and “Drag and
Drop” under resource

type list.

8. Review data and print form.

Dragonfly Manual Version 3© Page 57

Completing the ICS 210 Resource Status Change Form

(1) Select the Forms tab
(2) Double click on the ICS 210

form. This will open the form
for editing.

(3) Add/Verify “Incident Name”

and “Operational Period”.

(4) Select “Resource List”
(5) Select “Add New Resource”

b) Enter data
c) Select “Apply”
d) Select “Close”

6) Select “Comments” and add
desired data.

7) Review for accuracy and
Print form.

Dragonfly Manual Version 3© Page 58

ICS 210 Resource Status Change Form

Dragonfly Manual Version 3© Page 59

Completing the ICS 211 Incident Check-in List Form

1. ICS 211P-

a. Select the person from the

Organization Chart that you want

included on the ICS 211P.
b. Select the “Personnel Tab” tool.
c. Select the “Add to 211” check

box.

i. De-select to remove from

ICS211P

d. Add/edit additional data.
e. Select “Print Personnel Form” to

print form.

2. ICS 211E-
a. Select the equipment from the

Organization Chart that you want

included on the ICS211E.
b. Select the “Equipment Tab” tool.
c. Select the “Add to 211E” check

box.

i. De-select to remove from

ICS211P

d. Add/edit additional data.
e. Select “Print Equipment” form

*The ICS 211P (Personnel) is populated through selecting “Add to 211” from the “Personnel
Tab”

* The ICS 211E (Equipment) is populated through selecting “Add to 211E” from the “Resource
Tab” tool

Dragonfly Manual Version 3© Page 60

Completing the ICS 213 General Message Form

1. Select the Forms tab

2. Double click on the ICS 213
form. This will open the form
for editing.

3. For “Quick Print Mode”:

a. Add/verify “Incident Name,

Date and Time”.

b. Enter data into the “To”,

“From”, and “Subject” fields.

c. Enter message body
d. Print form and review

4. For “Index Mode”

a. Add/verify “Incident Name,

Date and Time”.

b. Select “Add New Message”

tool

c. Enter data into fields and

select “Apply” to save data.

d. Select “Close” to end record

creation.

5. Print form and review.

6. To print any of the messages
from the index, select the
message and print form.

*The ICS 213 can be produced in two options; “Quick Print Mode and Index Mode”
“Quick Print Mode” does not save data to record. “Index mode” saves all 203(s) to record,

allowing historical perspective of messages created.

Dragonfly Manual Version 3© Page 61

Completing the ICS 213RR Resource Request Message

1. Select the Forms tab

2. Double click on the ICS 213RR
form. This will open the form
for editing.

3. Select “Create New Resource
Request”
a. Enter new resource

request number.

b. Select “Ok”

4. Add data to the following fields
a. Locations
b. Substitutions
c. Requested by
d. Priority
e. Approval
f. Supplier contact

information
g. Supplier POC
h. Specific notes

5. Select “Add New Item”
a. Add data to fields and

select “Apply”

b. Item will be added to index

6. Logistics personnel fulfilling
request enter data in the
following fields:
a. Select who placed order
b. Finance comments

7. Print form and review

Dragonfly Manual Version 3© Page 62

Completing the ICS 214 Unit Log Form

1. Select the personnel on the
Organization Chart that require
an ICS 211

2. Select “ICS 214 Unit Log”

checkbox in the “Resource Tab”

tool.

3. Select the “ICS214 Unit log”
form

a. Select position

checkbox
b. Edit Unit Orders
c. Print form.

*The ICS 214 is a three page form that can be used to issue “Unit Orders” or job expectations. Printing multiple

214(s) can lead to large amounts of paper consumption.

Dragonfly Manual Version 3© Page 63

Completing the ICS214-E Electronic Unit Log

4. Select the personnel on the Organization Chart that require an ICS 211

5. Select “ICS 214-E Electronic Unit Log” checkbox in the “Resource Tab” tool.

6. Select the “ICS 214-E Electronic Unit Log” form
a. Select position checkbox
b. Edit entries
c. Print form.

Dragonfly Manual Version 3© Page 64

Completing the ICS 215 Operational Planning Worksheet

1. Select the Forms tab or

select assignment from
“Resource Tab” tool check
box

2. Double click on the ICS 215

form. This will open the form
for editing.

3. Add/Verify “Incident Name”

and “Operational Period”

information.

4. Select “Add Position” and

add positions.

5. Select “Apply” after each

record creation.

6. Select “Close” when

complete.

7. Select “Add Resource”

a. Enter resource
b. Select “Ok”
c. Select “Cancel” when

finished.

8. Highlight record you want to

add resources to.

a. Right click
b. “Select additional

units” to add
desired resource(s).

c. Place quantity and

select “Ok”.

Print form and review

To edit records

1) Highlight record

a) Right click
b) Make edits
c) Select ok.

*To delete record, right click
item and select “delete” item

Dragonfly Manual Version 3© Page 65

ICS 215 Operational Planning Worksheet is a planning worksheet traditionally. Dragonfly™
allows the user to reference the form to verify resource ordering and organizational structure
at any time. The ICS 215 can also be included in the IAP packet.

Dragonfly Manual Version 3© Page 66

Completing the ICS 215a Incident Action Plan Safety Analysis Form

1. Select the Forms tab

2. Double click on the ICS 215a

form. This will open the form
for editing.

3. Add/Verify “Incident Name”

and “Operational Period”

information

4. Select “Add Position”

5. If 215 is completed “Incident

Area” will be populated

automatically.

6. Enter data into “Incident Area,

Hazards/Risks, and Mitigation”

fields.

7. Select “Apply”

8. Select “Close”

9. Print and review form.

*Editing of the data can be done at
any time by selecting the field
information and making desired
changes.

Dragonfly Manual Version 3© Page 67

Completing the ICS 218 Vehicle Support/Equipment Inventory Form

1. Select the Forms tab

2. Double click on the ICS 218

form. This will open the form
for editing.

3. Add/Verify “Incident Name,

Date/Time Prepared, and
Vehicle/Equipment”

information.

4. Select “Add New Order”

a. Enter desired data into

fields.

b. Select “Apply” to commit

the data

c. Select “Close”

5. To print desired “Order” high

light record and “Print Form”.

*Multiple requests can be

managed with in one Incident
Action Plan

Dragonfly Manual Version 3© Page 68

Completing the ICS 230 Daily Meeting Schedule Form

1. Select the Forms tab

2. Double click on the ICS 230

form. This will open the form
for editing.

3. Add/Verify “Incident Name and

Operational Period”

information.

4. To add a “Standard Meeting”

a. Select “Add Standard

Meetings”

b. The list will auto populate
c. Make desired changes to

times and dates and/or
add additional information

by “double clicking” into

the field that you want to
edit.

5. To add items to meeting forms:

a. Select “Add New Item”
b. Enter desired meeting

details.

c. Select “Apply”
d. Select “Close” when

finished adding items.

6. Print form and review.

*To delete item form list, highlight

the item and select “Delete” on

keyboard.

Dragonfly Manual Version 3© Page 69

Completing the ICS 233 Open Action Tracker Form

1. Select the Forms tab

2. Double click on the ICS 230

form. This will open the form
for editing.

3. Add/Verify “Incident Name”

information.

4. Select “Add New Item”

5. Enter desired information

that you want tracked into
fields

6. Select “Apply”

7. Select “Close”

8. Print form to review

*To delete any Items, high-light

record and select “Delete” key

on keyboard.

This concludes the Default NIMS ICS Forms creation instructions. If you require custom forms or
specialized forms, please contact Dragonfly™ Technical Support.

http://dragonfly-360.com/contact/

Dragonfly Manual Version 3© Page 70

Appendix A

Salamander™ Integration

Appendix A

Dragonfly™ and Salamander™ are complementary technologies that create a force

multiplication capacity for improving situational awareness.

This appendix will detail to the user how to accomplish the following integrations:

1. Connecting to Resource Manager Web™ (Server and SaaS)

2. Connecting to rapidTAG™

3. Connecting to Mobile Express™

4. Connecting to Command™

5. Connecting to interTRAX™

The connections from Dragonfly™ to a Salamander™ technology are designed to be straight

forward and supportable in various environments.

From this point on when discussing “connections”, the following definitions will be applicable:

1. Salamander™ Local connection- An instance when Dragonfly™ and one instance of the

following software are installed on the same computer.

a. rapidTAG™
b. Mobile Express™
c. Command™

2. Salamander™ Local connection (Networked) - An instance when Dragonfly™ and an

instance of the following software are not installed on the same computer.

a. rapidTAG™
b. Mobile Express™
c. Command™

3. Salamander™ interTRAX™ connection- An instance where Dragonfly™ makes a “direct”

connection to the “Incident” database located on the intertraxserver.com web

application.

4. Salamander™ Resource Manager Web™ connection- An instance where Dragonfly

makes a “direct” connection to the “Resource” database web application for the

following software:

a. Resource Manger Web Server™ 4.0 and greater.
b. Resource Manager Web SaaS™ 4.0 and greater.

Dragonfly Manual Version 3© Page 71

Connecting Dragonfly™ to Salamanderlive.com™

1. Start/Open an Incident

2. Select “Salamander” tab

3. Submit your “User Name and Password”

a. Select check box to remember your password and user name.
b. Select “Submit”
c. Login window will minimize when connection is live.

4. Open the tool or form that you want to add personnel to. ( Organization Chart tool, Personnel Tab

tool, or Org List tool)

Organization Chart Tool

1. Select the “TAG” slide tool.

e. Slide will appear as you

“hover” over it.

Connections to Salamanderlive.com™ require an internet connection and are only valid while
the Incident Action Plan is open. When the program closes, the connection to
Salamanderlive.com™ terminates.

Dragonfly Manual Version 3© Page 72

2. Select the position that you

want to assign a person to.
e. Open “Personnel” tab.
f. In the TAG slide tab

highlight the desired
person and “Drag and

Drop” the desired
person onto the “Drop a
person’s name here..”

box

“pinned” open by pressing the
“thumb tack” in the upper right

corner of the slide.

the person is located in.

Dragonfly Manual Version 3© Page 73

The option can be accessed by

selecting.

1. “Set-up” tab

2. “Preferences” icon

3. “General” block

4. Select “Add selected names

from Salamanderlive Roster
to the Personnel Roster on
import” check box.

The position should display the
person you selected.

*All imports will also populate the
“Personnel” roster if the option is

selected.

Dragonfly Manual Version 3© Page 74

Salamander™ Local Connection Preference Settings

Mobile Express™ or rapidTAG™

setting

1. Navigate to “Set-up”

a. Select “Preferences”
b. Select “Incident” module.
c. Navigate to “Mobile

Express™ or rapidTAG™

Incident database location”

d. Select “Browse”

2. Navigate to the following folder:

“C:\ProgramData”
a. If the “ProgramData” folder

is not visible, contact your

“Administrator” and have

them make the folder visible

3. Locate the “Salamander” folder

and double click the folder.
a. Select “MobileExpress or

IncidentID” folder.

i. “IncidentID” should be

selected for rapidTAG.

b. Select “Incident.sdf”

You have now set the file path that

Dragonfly™ will use to import

incident data from a local
connection.

Next we will look at how a
Salamander Local connection is
created for Command™

Before a local connection is created between Salamander™ and Dragonfly™, the user will need
to configure preferences that point to a file path where the “Incident” database is located. To

set the path, perform the following:

Dragonfly Manual Version 3© Page 75

Salamander™ Local Connection (rapidTAG™)

rapidTAG™ Import

1. Start a “New Incident”.

2. Select “Salamander™” tab.

3. Select “rapidTAG™” icon.

4. Select the rapidTAG™ “Incident”

you want to import.

5. Select the assignment and

personnel for import.

6. “Drag and Drop” assignment and

personnel onto the desired ICS
position.

7. Select “Process rapidTAG

Import”

8. Set “Object type”.
a. Chief
b. Branch
c. Division
d. Group
e. Unit

9. Select “Ok” to finish import

Dragonfly Manual Version 3© Page 76

Salamander™ Local Connection Preference Settings-Command

1. Select button.

2. Navigate to the “Search programs and

files” bar

a. Type “Services” into the search

field.

b. Select “Services”
c. Navigate to “SQL Server

(SQLEXPRESS)”

d. Select “Start” to start the

service.

e. Wait a moment for the service

to start.

f. Close out any open “Service”

related window.

3. Start Dragonfly™
a. Navigate to “Setup”
b. Select “Preferences”
c. Select “Incident” module
d. Navigate to “SQL Server

Instance hosting Command
Incident database”

e. Type the computer name (ex.)

“LOCALPC\SQLEXPRESS”

In order for this connection to be performed the user must have “admin” privileges in order to

complete the connection.

Congratulations! You are now ready to import your Command™ incident data into your

If you need assistance please contact Dragonfly Technical Support

Dragonfly IAP.

www.dragonfly-360.com/contact/

Dragonfly Manual Version 3© Page 77

Salamander™ Local Connection Mobile Express™

Mobile Express Import

1. Start a “New Incident”.

2. Select “Salamander” icon.

3. Select “Mobile Express” icon.

4. Select the Mobile Express

“Incident” you want to import.

5. Select the assignment and

personnel for import.

6. “Drag and Drop” assignment and

personnel onto the desired ICS
position.

7. Select “Process Mobile Express

Import”

8. Set “Object type”.

a. Chief
b. Branch
c. Division
d. Group
e. Unit

Select “Ok” to finish import

Dragonfly Manual Version 3© Page 78

Salamander™ Local Connection Command Import

Command Import

1. Start a “New Incident”.

2. Select “Salamander” icon.

3. Select “Command” icon.

4. Select the Command “Incident” you

want to import.

5. Select the assignment and

personnel for import.

6. “Drag and Drop” assignment and

personnel onto the desired ICS
position.

7. Select “Process Command Import”

8. Set “Object type”.
a. Chief
b. Branch
c. Division
d. Group
e. Unit

9. Select “Ok” to finish import

Dragonfly Manual Version 3© Page 79

Salamander™ Local Connection (Networked)

1. Navigate to the following folder:

“C:\ProgramData”

a. If the “ProgramData” folder is

not visible, contact your

“Administrator” and have them

make the folder visible

2. Locate the “Salamander” folder and right

click the folder

a. Select “Properties”
b. Select “Sharing” tab
c. Select “Share”

The following configuration for importing of Salamander™ incident data should be used when
Dragonfly™ and an instance of the following software are not installed on the same computer.

a. rapidTAG™
b. Mobile Express™
c. Command™

The only difference between Salamander™ Local Connections and Salamander™ Local
Connections (Networked) is the location of the data and the file path labeling.
Your Dragonfly Technical Support staff should be contacted if you are going to use the
Salamander™ Local Connection (Networked) process.

http://dragonfly-360.com/contact/

Local Connections (Networked) rapidTAG™

To configure for Salamander™ Local Connections (Networked) for rapidTAG™, perform the
following for Window 7 operating systems:

Dragonfly Manual Version 3© Page 80

d. Select the drop down box and select

“Everyone”*
e. Select “Add”
f. Select “Share”

*By selecting “Everyone” anyone on the

network can access the database. Check

with your system Administrator if stronger

security settings for sharing are necessary.

3. Navigate to “Set-up”

a. Select “Preferences”

b. Select “Incident” module

c. Navigate to “rapiTAG™ instance

hosting Incident Database”

d. Select “Browse”

Dragonfly Manual Version 3© Page 81

g. Select “Incident.sdf” file
h. Select “Open”

*File path is now set for importing

of data. If the “source” computer

name is changed, the file sharing

and pathways will need to be

updated. If the “source” computer

is not on the same network as the

Dragonfly™ software, the import

will fail. Now you are ready to
import.

Navigate to computer name that
the incident database in located
on. This is listed under “Network”

Dragonfly Manual Version 3© Page 82

Local Connections (Networked) Mobile Express™

6. Select the drop down box and

select “Everyone”*

a. Select “Add”

b. Select “Share”

c. Sharing is complete

*By selecting “Everyone” anyone

on the network can access the

database. Check with your system

Administrator if stronger security

settings for sharing are

necessary.

4. Navigate to the following folder:

“C:\ProgramData”

a. If the “ProgramData”

folder is not visible,
contact your

“Administrator” and

have them make the
folder visible

5. Locate the “Salamander” folder

and right click the folder

a. Select “Properties”
b. Select “Sharing” tab
c. Select “Share” button

To Configure for Dragonfly to Mobile Express™ perform the following for Window 7 Operating
Systems:

Dragonfly Manual Version 3© Page 83

3. Navigate to “Set-up”

a. Select “Preferences”

b. Select “Incident” module

c. Navigate to “Mobile

Express™ instance hosting
Incident Database”

d. Select “Browse”

e. Navigate to computer

name that the incident
database in located on.
This is listed under
“Network”

f. Open “Salamander”

folder.

g. Select the “Mobile

Express™” folder

Dragonfly Manual Version 3© Page 84

h. Select “Incident.sdf”
i. Select “Open”

*File path is now set for importing

of data. If the “source” computer

name is changed, the file sharing

and pathways will need to be

updated. If the “source” computer

is not on the same network as the

Dragonfly™ software, the import

will fail.

You are ready to import.

Dragonfly Manual Version 3© Page 85

Salamander™ Local Connections (Networked) Command™

To Configure for Command ™Perform the Following for Window 7 Operating Systems:

On “Command” computer:

1. Open “Control Panel”, Select “Windows Firewall” and then select “Advanced Settings”.
a. On the left side, click “Inbound Rules” then select “New Rule”.
b. Select “Port” button and click “Next”
c. Select “UDP” button, select “Specific local ports” and add UDP ports 1443, 1444.
d. Click “Next” and make sure the “Domain, Private, and Public” boxes are checked
e. Click “Next”
f. Name the rule “Dragonfly pass through”. Click “Finish”

OR

g. Open “Control Panel”, select “Windows firewall”
h. On the left side, click “Turn windows firewall on or off”.
i. Turn the firewall “off ”

2. Next you will need to add a user that is the same on both computers. If it doesn't exist (it would be good
to use the current user on the Dragonfly computer).
a. Select “Windows” button, “Right” click on “Computer”, select “Manage”. This will open the

“Computer management” screen.
b. On the left side, expand “Local users and groups”.
c. On the left side, right click on “Users”.
d. Click "New user".
e. Fill out user name and password.
f. Log off current user and log on the new user.
g. Open Command (this will add the user to the SQL table and then you can login as).

On the “Dragonfly™” computer:

1. Add a user that is the same on both computers if it doesn't exist.

a. Select “Windows” button, “Right” click on “Computer”, select “Manage”. This will open the

“Computer management” screen.
b. On the left side, expand “Local users and groups”.
c. On the left side, right click on “Users”.
d. Click "New user".
e. Fill out user name and password.
f. Log off current user and log on the new user.
g. You need to be logged in as this user to use the connection.

2. Open Dragonfly™ and verify that the “Command computer, ProgramData folder, and Salamander folder is
shared.
a. Click on “Set up”.
b. Click on “Preferences”.
c. Click on “Incident”.
d. In the “SQL Server instance hosting Command Incident database” field, input the name of the

command computer followed by the SQL instance (Godzilla\SQLEXPRESS).

Dragonfly Manual Version 3© Page 86

Salamanderlive Connection

To configure your copy of Dragonfly for
interTRAX connections perform the
following.

1. Contact your Dragonfly representative.
a. Representative will give you a

password that will unlock the
service.

2. Open or create a New Incident

3. Select “Salamander” tab.

4. Select the “salamanderlive.com” icon.
a. Enter your RMW “User ID and

Password”

b. Select “Submit”

5. Select the “Track” icon

6. Select “Generate list”
a. A list of incidents for the past

30 days will be populated.

b. Double click on the incident

that you want.
c. Select “assignments and

personnel”

d. Drag and drop onto Dragonfly

dashboard.

7. Select “Process interTRAX Import”
a. Set object types for each of the

assignments that you are
importing.

An instance where Dragonfly™ makes a “direct” connection to the “Incident” database located
on the salamanderlive.com web application.

The easiest and most flexible way to connect your copy of Dragonfly™ to incident related

Salamander information is through a Salamanderlive.com.

This connection can only be completed if an internet connection is available through the

Salamander™ software. Additionally, in order to use this direct connection the user must have a
Live Pass™ account and a Resource Manager license. Contact your Salamander re-seller or

Salamander Technologies direct representative for further information.

http://www.salamanderlive.com

Dragonfly Manual Version 3© Page 87

8. Make adjustments to the Organization

Chart with regard to personnel and
equipment.

-OR-

9. Select “Filter”
a. Set filters for your preferences.

10. Select incident
a. Select “assignments and

personnel”

b. Drag and drop onto Dragonfly

dashboard.

11. Select “Process interTRAX Import”
a. Set object types for each of the

assignments that you are
importing.

12. Make adjustments to the Organization

Chart with regard to personnel and
equipment.

As updates and patches are added to the software the manual will also be updated. Please look

Dragonfly Manual Version 3© Page 88

for the latest manual at www.dragonfly-360.com/information/documents

If you have any technical question please contact your Regional Technical Support Center by

visiting

www.dragonfly-360.com/contacts