Step 1. Connect the ADSL cable and optional telephone...........................................................................................6
Step 2. Connect the Ethernet cable ............................................................................................................................6
Step 3. Attach the power connector ...........................................................................................................................7
Step 4. Turn on the M404/M405 and power up your systems ....................................................................................7
Step 5. Configure the M404/M405 through the WEB interface .................................................................................7
Step 6. Save the configurations and Reboot...............................................................................................................7
WAN ..............................................................................................................................................................23
5.2
LAN ...............................................................................................................................................................24
DNS ...............................................................................................................................................................34
LAN ...............................................................................................................................................................52
7.2
WAN ..............................................................................................................................................................52
8. DIAGNOSTICS AND HELP ..................................................................................................................................58
9. APPENDIX A – SPECIFICATIONS...................................................................................................................... 59
10. APPENDIX B – WARRANTIES ............................................................................................................................61
11. APPENDIX C – REGULATIONS..........................................................................................................................62
Congratulations on becoming the owner of the Master series of ADSL2+ modem routers. You
will now be able to access the Internet using your high-speed ADSL/2+ connection. The
Master series of ADSL2+ modems has the following major features.
Features
• ADSL/2/2+ modem for high speed Internet access
• Network Address Translation (NAT) and IP filtering functions to provide
network sharing and firewall protection for your computers
• Easy configuration via a web browser
• SPI firewall to protect you from outside intruders and attacks
• TR-069 compliant for automatic modem update through your high speed
Internet access
This User’s Manual will guide you through the installation and configuration of your
M404/M405 modem.
System Requirements
Before installing your M404/M405 modem, make sure that you have the following:
•ADSL service up and running on your telephone line, with at least one public Internet
address for your LAN
• Computer containing an Ethernet 10Base-T/100Base-T network interface card (NIC)
• Computer containing a USB port (M405 model)
For system configuration, use the web-based (HTTP) user interface.
Note: Make sure that your computer has a web browser such as Internet Explorer v5.0 or
later, or Netscape v4.7 or later.
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2. Installation
In addition to this document, your M404/M405 should arrive with the following:
• One power adapter and power cord
• One Ethernet cable with RJ-45 connector
• One USB A-B cable (M405 Only)
• One Telephone cable with RJ-11 connector
• “Visionnet Master Series” CD
Front Panel
The front panel LEDs indicates the status of the unit. (Left to Right)
M404/M405
Label Color Function
Power Green
DSL Green
Internet Green
Ethernet Green
USB (M405) Green
On – Solid Green
Off – The Modem is Off
Red – Power on self test/ Device Malfunction (not
bootable) and device malfunction
Malfunction is any state which would prevent
syncing or passing of data
Green – DSL Good Sync
Off - Powered off
Flashing Green - DSL Attempting sync
Solid Green – IP connected – no traffic passing
Device has a public IP via either static/ DHCP/ or IPCP
If PPP is used it has been authenticated
If IP or PPPOE session is idle and dropped, light to remain
green as long as ADSL is still present. Light to turn red if
upon attempting new session it fails.
Off – Modem Power Off.
LED Should remain off if modem is in bridged
mode
Off - Power Off – or – No Device Detected on any LAN
port
Solid Green – Device connected including wake on LAN
on any LAN port
Flashing Green – LAN activity present
Off - Power Off – or – No Device Detected
Solid Green – Device connected including wake on LAN
Flashing Green – LAN activity present for that port
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Rear Panel
The connectors located at the rear panel have the following functions.
M404/M405
Interface Function
Switch(Push Button) Power switch on/off
Power Connects to the power adapter cable
Reset Resets unit’s configuration to factory default
USB USB connection: Connects to your PC’s USB 1.1/2.0
Ethernet RJ-45 connector: Connects to your PC's Ethernet port,
Line RJ-11 connector: Connects to your ADSL line
port
or to the uplink port on your LAN's hub/switch
Connecting the Hardware
Connect the M404/M405 to the phone jack, the power outlet, and your computer or network.
Before you begin, turn the power off for all devices. These include your
computer(s), your LAN hub/switch (if applicable), and the M404/M405.
WARNING
Step 1. Connect the ADSL cable and optional telephone
Connect one end of the phone cable to the RJ-11 connector on the rear panel of the M404/M405.
Connect the other end to the ADSL outlet provided by your service provider (normally MODEM
port of the included splitter).
Step 2. Connect the Ethernet cable
Connect one end of the Ethernet cable to the RJ-45 connectors on the rear panel of the M404/M405
and connect the other end to your PC’s network adaptor (NIC). If you are connecting a LAN to the
Master series, attach one end of the Ethernet cable to a regular hub port and the other end to the
LAN port on the M404/M405.
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Step 3. Attach the power connector
Connect the AC power adapter to the power connector on the M404/M405 and plug in the adapter
to a wall outlet or power extension.
Step 4. Turn on the M404/M405 and power up your systems
Press the Power switch on the back panel of the M404/M405 to the ON position.
Boot up your computer(s) and any LAN devices such as hubs or switches.
Step 5. Configure the M404/M405 through the WEB interface
Please refer to Chapter 3.
Step 6. Save the configurations and Reboot
Save the changes you made on the M404/M405 and it will automatically reboot to make the settings
permanent.
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3. Configuration
3.1 - Setup
Connect your M404/M405 and PC with an RJ-45 Ethernet cable.
Turn on the M404/M405.
The default IP address of M404/M405 is 192.168.1.254.
3.2 - Establish the Connection
Enter the IP address (default: 192.168.1.254) of M404/M405 in the address line of
your web browser.
A Dialogue Box will pop up to request the user to login. (Figure 1)
Figure 1. Login dialogue box
Please enter the management username/password into the fields then click on the
OK button (Please contact your ISP for login information).
If the authentication is valid, the main page will be displayed on the screen.
(Figure 2)
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Figure 2. M404/M405 Home Page
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4. Quick Setup
The system administrator can configure the M404/M405 remotely or locally via a Web
Browser. Network configuration needs to be planned and decided before starting the
configuration procedure.
Quick Setup allows system administrator to select the appropriate operation mode and
configure the corresponding settings step by step to create a connection. The following
operation modes are supported under Quick Setup:
PPP over Ethernet (PPPoE)
PPP over ATM (PPPoA)
MER (MAC Encapsulation Routing)
IPoA (IP over ATM)
Bridging
4.1 - PPP over Ethernet (PPPoE) Configuration
Click on “Quick Setup” in the left frame and follow the steps below to create a PPP
over Ethernet (PPPoE) connection.
Here you can either select DSL Autoconnect (Modem will attempt to find the correct
VPI/VCI settings) or Uncheck the box to manually input the VPI/VCI settings.
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Figure 3. Quick Setup – ATM PVC
Manual Ver1.0
PPP Username and Password
This page is where you will enter the “PPP Username”, and “PPP Password”.
Please contact you ISP for this information.
Figure 4. Quick Setup – Username, Password and option forIP extension and Static IP
WAN Setup – NAT and IGMP
Figure 5. Quick Setup – WAN Setup – NAT, IGMP, and Firewall
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Device Setup
This page is where you can configure the modem’s IP address and Default DHCP
server range. Default is 192.168.1.254
Summary
Figure 6. Quick Setup – Device Setup – LAN and DHCP Server
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Figure 7. Quick Setup – WAN Setup – Summary
Manual Ver1.0
The last page displays a summary of your settings. Click on the “Save/Reboot”
button to complete the configuration.
4.2 - PPP over ATM (PPPoA) Configuration
Configuration of PPPoA is similar to PPPoE. Select “PPP over ATM (PPPoA)” in
“Connection Type”. Please refer to PPPoE settings (Section 4.1) for details.
Figure 8. Quick Setup – Connection Type (PPPoA)
4.3 - MER (MAC Encapsulation Routing) Configuration
Click on “Quick Setup” in the left frame and follow the steps below to create a MER
connection.
Here you can either select DSL Autoconnect (Modem will attempt to find the correct
VPI/VCI settings) or Uncheck the box to manually input the VPI/VCI settings.
The new software could be updated from the Local PC connected to M404/M405 via
Ethernet cable. Click on “Browse” to locate the new software image file in the PC. And
then Click on “Update Software” to proceed with the software update.
Note: The update process takes about 2 minutes to complete, and your M404/M405 will
reboot
automatically.
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Figure 58. Management Utilities – Update Software
6.5 - TR069 Server
This feature allows your Internet Service Provider’s ACS (Auto Configuration Server) to
provision your M404/M405 remotely. Actions such as configuring the modem settings,
diagnostic, and collecting data can be accomplish with this feature. The information for the
settings to be entered in the fields must be provided by your Internet Service Provider.
Figure 59. Management Utilities – TR069 Server
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6.6 - Save/Reboot
Click “Reboot Router” to reboot M404/M405. The M404/M405 would automatically save
the configuration before reboot, so that modified settings would take effect after reboot.
6.7 - System Log
This allows System Administrator to view the System Log and configure the System Log
options.
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Figure 60. Management Utilities – Save / Reboot
Manual Ver1.0
Figure 61. Management Utilities – System Log
Click on “Configure System Log” to configure the log options. There are 8 events of “Log
Level” and “Display Level”: Emergency, Alert, Critical, Error, Warning, Notice,
Informational, and Debugging. If the log mode is enabled, the system will begin to log all
the selected events. For the Log Level, all events above or equal to the selected level will
be logged. For the Display Level, all logged events above or equal to the selected level will
be displayed.
If the selected mode is “Remote” or “Both”, events will be sent to the specified IP address
and UDP port of the remote syslog server. If the selected mode is “Local” or “Both”,
events will be recorded in the local memory. Click on “Save/Apply” to save the
configuration.
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Figure 62. Management Utilities – System Log Configuration
Click on “View System Log” to see the router log based on your configuration
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7. Connection Status
7.1 - LAN
This page displays the status of packets transmitted and received on the M404/M405 LAN
interfaces.
7.2 - WAN
The WAN Connection Status is broken into 2 parts:
Figure 63. Connection Status – LAN
1. Connection – Information concerning the WAN protocol currently in used by the
M404/M405 to connect to the Internet. In the figure below: The modem is
currently in PPPoE mode, IGMP option is disabled, No Quality of Service is used,
the PPPoE connection is Up and the WAN IP address that the modem receives
from the Internet Service Provider Equipment.
2. Status –Information concerning Packets Received and Transmitted on the WAN
side based on the Protocol used by the M404/M405 (example shows PPPoE
connection).
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Figure 64. Connection Status – WAN Connection
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Figure 65. Connection Status – WAN Status
Manual Ver1.0
7.3 - ATM
This page displays the statistics of M404/M405 ATM interface (including AAL5).
7.4 - ADSL
This page displays the M404/M405 ADSL connection information and status, such as Rate
(Kbps), SNR, ES (Error Second)…etc. This information is useful when there are problems
with your ADSL connection (The M404/M405 DSL LED light does not stay solid for
example)
Figure 66. Connection Status – ATM
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7.5 - Route
This page displays the M404/M405 routing table.
Figure 67. Connection Status – ADSL
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Figure 68. Connection Status – Route
7.6 - ARP (Address Resolution Protocol)
This page displays the M404/M405 ARP table.
Figure 69. Connection Status – ARP
7.7 - DHCP
This page displays the lease time for PC’s or devices connected to the router
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7.8 - Summary
This page displays the summary of the M404/M405 hardware, software and connection
information. Line Rate shows the speed that you are currently connected to your ISP. In the
figure below the M404/405 is currently connected at a Download speed of 3000 Kbps or 3
Mbps with an Upload speed of 512 Kbps or 0.5 Mbps. MAC address and LAN IP address
of the M404/M405. Gateway and DNS information is also shown.
Figure 70. Connection Status - DHCP
Figure 71. Connection Status - Summary
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8. Diagnostics and Help
This page allows users to test the Ethernet port connection, DSL port connection, and
connection to the Internet Service Provider. If a test displays a fail status, click “Return
Diagnostic Tests” at the bottom of the page to make sure the fail status is consistent. If the
test continues to show fail, click “Help” to go to through the troubleshooting procedures.
Figure 72. Diagnostics and Help
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9. Appendix A – Specifications
A1. Hardware Specifications
Local Interface
• One 10/100BaseT Ethernet port (IEEE 802.3, RJ-45 connector)
• One USB 1.1 port (M405)
WAN ADSL Line Interface
• Complies with G.dmt (G.992.1) Annex A
• Complies with G.lite (G.992.2) and T1.413
• Complies with ADSL2 (G.992.3)
• Complies with ADSL2+ (G.992.5)
• Connector: RJ-11
OAM&P
• Remote: Telnet or Web browser
Environment
• Operation Temperature: 0°C ~ 40°C
• Operation Humidity: 10% ~ 95%
• Storage Temperature: -20 ~ 70°C
• Storage Humidity: 5%~95%
Power
• AC Adapter :Input 120V AC 60Hz; Output 10VDC 1A
Certificates
• FCC Part 68 and 15 Class B, UL
A2. Software Specifications
ATM
• ATM Cell over ADSL, AAL5
• Supports UBR, CBR & VBR-nrt
• VPI Range (0-255) and VCI range (1-65535)
• Supports up to 8 PVCs
• Supports OAM F4/F5, and loop back cells
• Payload Encapsulation --
− RFC2684 (RFC1483), multi-protocol over ATM
− RFC2364, PPP over ATM (CHAP and PAP supported)
− RFC2516, PPPoE (PPP over Ethernet) over ATM
Bridging
• Transparent Bridging (IEEE 802.1D)
• RFC2684 (RFC1483) Bridged
• Spanning Tree Protocol (IEEE 802.1D)
• Bridge Filtering
Routing
• IP Address Forwarding
• MAC Encapsulated Routing
• Routing Information Protocol (RIP) v1, v2
DHCP Client (to the DSL network)
•
DHCP relay agent
•
• NAT/PAT – RFC1631 (basic Firewall support)
• Support Point-to-Point Protocol (PPP)
• PAP for user authentication
• RFC2684 (RFC1483) Routed
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• DNS relay
• UPnP
• IGMP-Proxy
Configuration and Network Management
• DHCP server for IP management
• HTTP (Web Server) for configuration and firmware upgrade
• TFTP Server
• FTP Server
Firewall
• NAT ALGs
• IPSEC pass-through
• Ping of Death
• SYN Flood LAND
• Protection against IP and MAC address spoofing
• Packet Filtering
• Stateful Packet Inspection (SPI)
• UPnP NAT Traversal
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10. Appendix B – Warranties
DQ Technology adheres to the strictest Quality Assurance processes to ensure that our products are free from defects prior to
shipping. DQ Technology provides a standard 1 year limited warranty for all products and provides an extended warranty option for
North American customers.
Please note that standard warranty terms apply to all equipment sold by DQ Technology unless an extended warranty has been
purchased.
The 1 year limited warranty offered by DQ Technology Inc. is non-transferrable. End Users who purchased equipment from a
Service Provider, or other source, should contact the company from whom they purchased the equipment for all warranty and returns.
This warranty is not transferable and does not include service, repair, or replacement to correct any damage caused by improper
installation or maintenance, improper connection with any peripheral, external electrical fault, accident, disaster, misuse, abuse, or
modifications to the DSL modem not approved in writing by DQ Technology. All implied warranties are hereby limited to a One
(1) year term. DQ Technology hereby disclaims all express warranties not included in these terms.
DQ Technology warrants that all products are free from defective material and workmanship and, subject to the conditions set forth
below, agrees to repair or replace any part of a product, which proves defective by reason of improper workmanship or materials
without charge for parts and labor.
If a Product does not perform as warranted herein, owner's sole remedy shall be repair or replacement as provided below. In no
event will DQ Technology be liable for damages, lost revenue, lost wages, lost savings, or any other incidental or consequential
damages arising from purchase, use, or inability to use this product, even if DQ Technology has been advised of the possibility of
such damages. Any defective Product should be returned to the address above unless otherwise instructed by this notice, along with
a copy of your sales slip, the product serial number (if applicable), and a detailed description of the problem(s) you are experiencing.
No express or implied warranty is made for DQ Technology Products damaged by accident of use, misuse, natural or personal
disaster or any unauthorized disassembly, repair or modification.
DQ Technology's Warranty covers only repair or replacement of defective Products
DQ Technology is not liable for, and does not cover under Warranty, any costs associated with servicing or installation of Products.
If you experience any difficulty during installation or subsequent use of Products, please contact Technical Support at
1-866-286-XDSL or email rma@dqusa.com.
DQ Technology warrants that all solid-state memory products are free from defect in material and workmanship. Subject to the
conditions and limitations set forth below, DQ Technology will repair or replace any part of a Product that proves defective by
reason of improper workmanship or materials.
Repair parts or replacement Products will be furnished on an exchange basis and will be either new or refurbished to be functionally
equivalent to new.
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Appendix C – Regulations
C1. FCC Part 15 Notice
Warning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 to the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency
energy, and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is unlikely to cause harmful interference. But if it
does, the user will be required to correct the interference at his or her own expense. The authority to operate this
equipment is conditioned by the requirement that no modifications will be made to the equipment unless DQ
Technology expressly approves the changes or modifications.
C2. UL Safety Regulations
Disconnect TNV circuit connector or before removing cover or equivalent.
Disconnect TNV circuit connector(s) before disconnecting power.
Do not use this product near water for example, near a bathtub, washbowl, and kitchen sink or laundry tub, in a wet
basement, or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightening.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord batteries indicated in this manual. Do not dispose of batteries in a fire, as they may
explode. Check with local codes for possible special disposal instructions.
No. 26 AWG Telephone Line Cord shall either be provided with the equipment or shall be described in the safety
instruction. If fuse (F1) is not present, see the caution statement listed below:
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger UL
Listed or CSA Certified Telecommunication Line Cord.
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Contact Information
You can help us to serve you better by sending us your comments and feedback. Listed below are the addresses, and
telephone and fax numbers of our offices. You can also visit us on the World Wide Web at
information. We look forward to hearing from you!
World Headquarters
5111 Johnson Dr.
Pleasanton, CA 94588
Tel: (925) 730-3940 Fax: (925) 730-3950
info@dqusa.com
Technical Support
(866) 286-xDSL (9375)
support@dqusa.com
www.dqusa.com for more
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