DPS Telecom SiteMON IP G2, SiteMON IP User Manual

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SiteMON IP G2

USER MANUAL

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May 21, 2012

D-OC-UM109.21100

Firmware Version 2..0B

Revision History

May 21, 2012 February 8, 2012 Sept. 21, 2010 Apr. 22, 2010 Oct. 7, 2009

Updated specifications to include camera resolution Added Firmware upgrade section Added Part Num. to Shipping List Added info on new camera settings (digital pan and adv settings) Initial release of D-OC-UM09A.07100.

This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied without prior written consent of DPS Telecom.

All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied, transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part, without prior written consent from DPS Telecom, except as required by United States copyright laws.

Notice

The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this manual.

Contents

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SiteMon IP Overview1 1 Shipping List2 2 Specifications3 4 Hardware Installation4 5

Tools Needed4.1 5 Mounting4.2 5 Installing the Outdoor Enclosure4.3 6

SiteMON IP G2 Back Panel5 7

Power Connection5.1 7 LAN Connection5.2 8 Discrete Alarms 5.3 8 Control Relay Outputs5.4 8 +12 or +24VDC Sensor Power Supply5.5 9 Internal and External Temperature Sensors5.6 9

SiteMON IP's LEDs6 10 Configuring the SiteMON IP7 11 Connecting to the SiteMON IP8 11

... via Craft Port8.1 11 ... via LAN8.2 12

TTY Interface9 13

Menu Shortcut Keys9.1 14 Unit Configuration9.2 14

Ethernet Port Setup9.2.1 14

SiteMON IP Web Browser10 16

Unit Configuration10.1 16

Logging on to the SiteMON IP10.1.1 16 Entering System Settings10.1.2 17 Changing the Logon Password10.1.3 18 Configuring Ethernet Settings10.1.4 18 Setting Up SNMP10.1.5 19 Configuring Base Discrete Alarms10.1.6 20 Defining Triggers10.1.7 21 Setting Web Timer10.1.8 22 Setting the Date and Time10.1.9 22 Adjusting the Camera Settings10.1.10 23 Setting System Alarm Notifications10.1.11 24

Temperature Sensors10.1.12 25 Configuring the Control Relays10.1.13 26 Saving Changes or Resetting Factory Defaults10.1.14 26 Rebooting the SiteMON IP10.1.15 27

Web Monitoring10.2 27

Viewing Live Images10.2.1 27 Viewing Triggered Images10.2.2 28 Monitoring Base Alarms10.2.3 29 Monitoring Temperature10.2.4 29 Monitoring System Alarms 10.2.5 29 Operating Controls10.2.6 30 Firmware Upgrade10.2.7 30

Reference Section11 31

Display Mapping11.1 31

SiteMON IP Alarm Map Details11.1.1 31 SNMP Manager Functions11.2 32 SNMP Granular Trap Packets11.3 33

Frequently Asked Questions12 34

General FAQs12.1 34 SNMP FAQs12.2 36

Technical Support13 37 End User License Agreement14 38

SiteMon IP Overview1

The SiteMON IP G2 is part RTU, part camera - offering everything you need

to take remote site security to the next level.

The SiteMON IP G2 — Achieve Visual Remote Site Visibility

With the SiteMON IP G2, you don’t have to wonder what’s happening at your sites. You can see for yourself.

Added security for co-location sites can now be provided using the SiteMON IP G2. The SiteMON IP G2 reports directly to your T/Mon or PC and delivers high-quality image viewing of your remote site. This provides a great advantage for co-location sites where chances for interference with your equipment are particularly high.

With multiple vendors co-locating equipment at each site, and each vendor having its own support staff, opportunities for interference with your equipment increase, malicious or not. Simply put, the more people with access to your equipment, the more security issues arise. No longer will network managers be forced to sit and wonder what is happening at their remote sites - hoping everything is fine. Now they’ll be able to view live images from their sites and equipment with T/GFX, or cache them on a local PC for viewing later. The SiteMON IP G2 is also valuable for walking technicians through repairs from the comfort of your central office.

With the SiteMON IP G2, you can:

· Capture images 6X faster than the previous model

· NEW! Digital pan for viewing live images

· Mount the camera at harsh weather sites with the wide-temp chassis design

· Enhance security both inside and out with the option for an exterior camera casing

· View live images in T/GFX or cache them on your PC for playback later

· New! Store up to 63 images locally or 10,000 using T/Mon's image receiver job

· Detect fault conditions (like motion sensors and doors) with 2 local alarm inputs

· Operate devices remotely (like turning on lights and unlock doors) with 2 local relay outputs

· Visually confirm who has arrived on-site before granting them access

· Track changing environmental conditions with internal and external temperature sensors

· Power peripherals (like motion sensors) with 12 or 24VDC power

· Use the integrated web browser to change configuration settings and monitor from any PC on the network

Shipping List2

While unpacking the SiteMON IP G2, please make sure that all of the following items are included. If some parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at (800) 622-3314.

SiteMON IP G2 SiteMON IP G2 User D-PK-CAMRA Manual D-OC-UM109.21100

SiteMON IP G2 Resource CD One Ethernet Cable 14 ft. (includes manuals, MIBs, and software) D-PR-923-10A-14

One 1/2-Amp GMT Fuse One Large Power Connector Plug

Two 3 Pin Analog Connector 2-820-00813-02 DB9M-RJ11 Cable

D-PR-1011-10A-06

One Small Power Connector Camera Mounting Arm Plug for Sensor Output

One 4 Pin Connector

Optional Items

Two 1/2-Amp GMT Accessory Fuses

External Temperature Sensor Outdoor Enclosure for SiteMON IP G2 D-PR-984-10A-10

Specifications3

Discrete Alarm Inputs: 2 Temperature Sensors: 2 (1 internal, 1 external)

Control Relays: 2 Form C

Maximum Voltage: 60 VDC/120 VAC Maximum Current: 1 Amp, AC/DC

Protocols: SNMP, TELNET, DCP, HTTP Interfaces: 1 RJ45 10BaseT Ethernet port

1 RJ11 Craft port connector 1 stereo jack connector (for external temperature sensor) 1 4-pin connector for alarm inputs 1 2-pin connector for 12V or 24V power output for sensors 2 3-pin connectors for controls

Camera Resolution: 3 megapixel Local Image Capacity: 63 Images Dimensions: 6.959" D x 3.122" W x 2.750" H (without outdoor enclosure)

13" D x 5.5" W x 4.250" H (with outdoor enclosure)

Weight: 1.168 lbs. (Without mounting arm or enclosure)

3.824 lbs. (With mounting arm and enclosure)

Mounting: Wall mounted Power Input: –48VDC (–40 to –70 VDC), AC power options also available Power Output: 12 VDC (standard) or 24VDC power output for peripherals Current Draw: 100 mA (at -48V)

500 mA (Using heater)

Fuse: 1/2 amp GMT Visual Interface: 6 LEDs Operating Temp: -22 to 149 F (-30 to 65 C) Operating Humidity: 0%–95% noncondensing RoHS: 5 of 6

Hardware Installation4

The SiteMON IP G2 is wall-mounted.

Tools Needed4.1

To install the SiteMON IP G2, you'll need the following tools:

Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver

PC (for initial configuration via TTY interface)

Mounting4.2

Use the provided screws to wall mount the SiteMON IP G2. Both screws are used to mount the arm to the wall.

The SiteMON IP G2 inside the

enclosure.

The SiteMON IP G2 inside the enclosure.

Installing the Outdoor Enclosure4.3

The optional metal enclosure is a hard casing used for mounting the SiteMON IP G2 outdoors. To install the camera inside the enclosure, perform the following steps:

1. Remove (unsnap) the black bracket from the inside of the enclosure.

2. Using a Phillips No.2 screwdriver and the large screw provided, attach the black bracket to the underside of the camera.

The SiteMON IP G2 inside the enclosure.

3. Snap the camera inside the enclosure and slide it along the track to the desired position.

4. Secure the SiteMON in place by screwing in the 2 small screws provided.

5. Turn the metal lock on the back of the enclosure to close the lid. You may also attach a padlock to prevent others from opening the enclosure.

SiteMON IP G2 Back Panel5

Power Connection5.1

The SiteMON IP G2 has one screw terminal barrier plug power connectors, located on the back panel of the camera.

Before you connect a power supply to the SiteMON IP G2, test the voltage of your power supply:

· Connect the black common lead of a voltmeter to the ground terminal of the battery, and connect the red

lead of the voltmeter to the battery's –48 VDC terminal. The voltmeter should read between –43 and –53 VDC. If the reading is outside this range, test the power supply.

To connect the SiteMON IP G2 to a power supply, follow these steps:

1. Remove the fuse from the back of the camera. Do not reinsert the fuse until all connections to the unit

have been made.

2. Remove the power connector plug. Note that the plug can be inserted into the power connector only one

way — this ensures that the barrier plug can only be reinserted with the correct polarity. Note that the – 48V terminal is on the left and the GND terminal is on the right.

3. Insert a battery ground into the power connector plug's right terminal and tighten the screw; then

insert a –48 VDC line to the plug's left terminal and tighten its screw.

4. Push the power connector plug firmly back into the power connector. If the power feed is connected

correctly, the LED by the connector will light GREEN. If the polarity of the power feed is reversed, the LED will not illuminate.

5. Reinsert the fuse to power the SiteMON IP G2. The back panel LEDs will flash RED and GREEN.

LAN Connection5.2

The SiteMON IP G2 has one 10BaseT Ethernet port. The 10BaseT port requires a standard RJ45 Ethernet cable. If the IP connection is OK, the LNK LED on the back of the camera will light solid green when the cable is

connected.

Discrete Alarms5.3

Discrete alarm points can connect as a dry contact or a contact to ground

The SiteMON IP G2 features 2 discrete alarm inputs — also called digital inputs or contact closures. Discrete alarms are either activated or inactive, so they're typically used to monitor on/off conditions like power outages, equipment failures, door alarms and so on.

The SiteMON IP G2's discrete alarm points are single-lead signals referenced to ground. The ground side of each alarm point is internally wired to ground, so alarm points can connect either as a dry contact or a contact to ground.

In a dry contact alarm, the alarm lead brings a contact to the ground lead, activating the alarm. In a contact to ground alarm, a single wire brings a contact to an external ground, activating the alarm. See the diagram above. You can reverse the polarity of each individual discrete alarm point, so that the alarm is activated when the contact is open.

Control Relay Outputs5.4

SiteMON IP G2's two control relay outputs are designed to control external devices. You can use both controls to turn on lights, unlock doors, etc. The two 3-pin connectors on the back of the camera are used to terminate the controls.

+12 or +24VDC Sensor Power Supply5.5

Stereo jack input on the back of the SiteMON IP G2

The external temperature sensor

The SiteMON IP G2 features a power circuit used to provide fused +12V sensor power. You can use this power supply to operate auxiliary devices, such as motion sensors. The two-pin connector for the sensor power supply is a barrier plug connector similar to the main power connector.

To power an external sensor, follow these steps:

1. Remove the 1/2 amp fuse from the back panel of the SiteMON IP G2. Do not reinsert the fuse until all

power connections to the external sensor have been made.

2. Remove the power connector plug from the sensor power supply. Note that the plug can be inserted into

the power connector only one way — this ensures that the barrier plug can only be reinserted with the correct polarity. Note that the positive terminal is on the left and the negative terminal is on the right.

3. Connect the appropriate leads to each of the plug's screw terminals and tighten the screws.

4. Push the power connector plug firmly back into the sensor power supply connector.

5. Reinsert the fuse to power the external sensor.

Internal and External Temperature Sensors5.6

The SiteMON IP G2 features both an internal and external temperature sensor. The external sensor is used to monitor the ambient temperature. Both of the temperature sensors measures a range of 32° F to 140° F (0° C to 60° C) within an accuracy of ± 1°.

The external temperature sensor probe provides external temperature readings by plugging the sensor into the Temp port (stereo jack connector) on the back of the camera. External temperature sensor sold separately.

The front of the SiteMON IP G2 shows the Status

LED

The back of the SiteMON IP G2 shows the Status, Craft,

LAN, Temp, Power, and Fuse Alarm LEDs.

LED

Status

Description

Front Panel

Camera

Blink Green

Status OK

Blink Red

Capturing trigger images

Back Panel

STS

Blink Green

Application is running on the SiteMON.

Craft

Port

Craft Blink Green

Transmit over craft port

Blink Red

Receive over craft port

10BaseT

LAN

Blink Green

Transmit and receive activity over Ethernet port.

LNK

Solid Green

Ethernet link OK.

Temperature

Sensors

Temp

Solid Red

Indicates a temperature alarm.

Flashing Red

BootLoader is running (only on power up).

Off

No temperature alarms present.

Light bulb

icon

Power

Solid Green

Power is connected to the SiteMON.

Off

Power is disconnected from the SiteMON.

Fuse Alarm

Solid Red

Fuse failure.

SiteMON IP's LEDs6

The SiteMON IP G2's LEDs indicate communication and alarm reporting status. LED status messages are described below in Table A.

Front panel LED Status message descriptions

Configuring the SiteMON IP7

The SiteMON IP G2 must be provisioned with log-on username and passwords, alarm descriptions, port parameters, control descriptions, and other system information. You can provision the SiteMON IP G2 using either the TTY interface and integrated Web Browser.

To access the SiteMON IP G2 via LAN, you must first make a temporary connection to the SiteMON IP G2 and assign it an IP address on your network. For more information, see the next section "Connecting to the SiteMON IP G2."

Connecting to the SiteMON IP8

... via Craft Port8.1

The simplest way to connect to the SiteMON IP G2 is over a physical cable connection between your PC's COM port and the camera's craft port.

Note: You must be connected via craft port to use the TTY interface. You only need a connection to the unit to read or write configuration to its NVRAM. Use the craft port cable provided with the camera to make a craft port connection.

Select the following COM port options:

• Bits per second: 115200

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

Press Enter to begin the TTY session. The default username is "admin" and the password is "dpstelecom". Note: The factory-default username and password is all lowercase.

You can perform basic configuration via the craft port - but if you like, you can connect via the craft port just to configure the SiteMON's IP address, and then do the rest of your configuration via a LAN connection.

... via LAN8.2

SiteMON IP G2's 10BaseT Ethernet port

You can also connect to the SiteMON IP G2 over a LAN connection. This is a very convenient way to provision multiple cameras at multiple locations.

To connect to the NetGuardian via LAN, all you need is the unit's IP address (Default IP address is

192.168.1.100). If you have physical access to the SiteMON IP G2, the easiest thing to do is connect to the camera through the

craft port and then assign it an IP address. Then you can complete the rest of the unit configuration over a remote LAN connection. For instructions, see the previous section, "Connecting to the SiteMON IP G2 via Craft Port."

If you DON'T have physical access to the SiteMON IP G2, you can make a LAN connection to the unit by temporarily changing your PC's IP address and subnet mask to match the camera's factory default IP settings. Follow these steps:

1. Look up your PC's current IP address and subnet mask, and write this information down.

2. Reset your PC's IP address to 192.168.1.200.

3. Reset your PC's subnet mask to 255.255.0.0. You may have to reboot your PC to apply your changes.

4. Once the IP address and subnet mask of your computer coincide with the SiteMON IP G2's, you can

access the camera via a Telnet session or via Web browser by using the default IP address of

192.168.1.100.

5. Provision the SiteMON IP G2 with the appropriate information, then change your computer's IP address

and subnet mask back to their original settings.

TTY Interface9

The TTY interface initial configuration screen

The TTY interface is the camera's built-in provision tool for basic configuration. Use the TTY interface to configure the ethernet port settings.

To use the TTY interface with the SiteMON, all you need is any PC with terminal emulation software (i.e. Hyperterminal) and a connection to the SiteMON IP G2. This can be a direct connection to the camera's back craft port or a remote connection via Telnet.

Some initial software configuration must be performed before you can use a remote connection to the SiteMON IP G2. For Telnet, connect to the camera's IP address at port 2002 to access the configuration menus after initial LAN setup. Telnet sessions are established at port 2002, not the standard Telnet port as an added security measure.

NOTE: The TTY default username is "admin" and the password is "dpstelecom".

Menu Shortcut Keys9.1

The letters before or enclosed in parentheses ( ) are menu shortcut keys. Press the shortcut key to access that option. Pressing the ESC key will always bring you back to the previous level. Entries are not case sensitive.

Unit Configuration9.2

9.2.1 Ethernet Port Setup

The SiteMON IP G2 must be assigned an IP address before you will be able to connect via LAN using a Telnet client or a Web browser. To connect via LAN, the minimum configuration requires setup of the IP address and subnet mask. Follow the instructions below to configure SiteMON's IP address, subnet mask, default gateway, DNS servers, and DCHP option.

Configure the Ethernet port parameters

1. Connect using Hyperterminal @ 115200, 8, N, 1.

2. Hit enter and the SiteMON IP G2 will respond with "Username."

Note: If you receive no password prompt then check the port you are using on your PC and make sure

you are using the provided cable.

3. Type the default username "admin" and press Enter.

4. Enter in the default password "dpstelecom," then press Enter. Note: DPS strongly recommends

changing these defaults. The factory default username and password are all lowercase. User-defined username and passwords are case-sensitive.

5. The camera's main menu will appear.

6. Type C for the C)onfig menu.

7. Type E for E)thernet port settings.

8. Configure the unit address, subnet mask, and default gateway.

9. ESC to the main menu.

10. When asked if you would like to save changes, type Y (yes).

11. R)eboot to save the new configuration to the SiteMON IP G2.

12. Now you can connect to the camera via LAN and use the Web Browser to complete the configuration.

The SiteMON IP G2 features a built-in Web Browser Interface that allows you to manage alarms, configure the camera's alarms, and view live images through the Internet / Intranet. You can quickly set up alarm point descriptions, view alarm status, issue controls, and more. The SiteMON IP G2 supports Internet Explorer versions 4.0 and above, Netscape Navigator versions 4.7 and above, as well as most commonly used browsers.

SiteMON IP Web Browser10

Unit Configuration10.1

10.1.1 Logging on to the SiteMON IP

For Web Interface functionality, the unit must first be configured with some basic network information. If this step has not been done, refer to the hardware portion of this user manual for initial software configuration setup. NOTE: The maximum number of users allowed to simultaneously access the SiteMON IP G2 via Web is four.

1. To connect to the SiteMON IP G2 from your Web browser, you must know its IP address or domain name if it has been registered with your internal DNS. Enter it in the address bar of your Web browser. It may be helpful to bookmark the logon page to simplify access.

2. After connecting to the unit's IP address, enter your username and password, then click Submit. Note: The factory default username is "admin" and the password is "dpstelecom".

3. In the left frame there is a blue Monitor menu button and an Edit menu button. Most of the software configuration will occur in the Edit menu. The following sections provide detailed information regarding these functions.

Enter your password to enter the SiteMON IP G2 Web Browser Interface

10.1.2 Entering System Settings

Field

Description

Name

User-definable field used to name this SiteMON IP G2.

Location

User-definable field used to designate a location for this SiteMON IP G2.

Contact

Contact telephone number for the person responsible for this SiteMON IP G2.

User

Used to change the username for logging onto the unit

Password

Used to change the password for logging onto the unit

DCP Unit ID

User definable ID number for this SiteMON IP G2 (DCP Address).

DCP Port

Enter the DCP Port for this SiteMON IP G2. (Over UDP)

Use the following steps to define your SiteMON IP G2 system information. Username and password entries are case-sensitive.

1. From the Edit menu choose System.

2. Enter the designated username and password for your SiteMON IP G2.*

3. Enter the location or address of the SiteMON IP G2.

4. Set the contact by entering the telephone number or other contact information for the person or group responsible for this SiteMON IP G2.

6. Click Save to save your system information settings.

Configure the system information by selecting the System screen from the Edit menu

Field

Description

Unit MAC

Hardware address of the NetGuardian (not editable, for reference only)

Host Name

Used typically with DHCP to add a Host Name entry to DHCP server

Enable DHCP

Used to the Dynamic Host Connection Protocol on/off

Unit IP

IP address of the NetGuardian

Subnet Mask

A road sign to the SiteMON IP G2 telling it whether your packets should stay on your local network or be forwarded somewhere else on a wide area network

Gateway

An important parameter if you are on a network that is connected to a wide area network. It tells the NetGuardian which machine is the gateway out of your local network. Set to 255.255.255.255 if not using.

Pri. DNS

Primary IP address of the domain name server. Set to 255.255.255.255 if not using.

Sec. DNS

Secondary IP address of the domain name server. Set to 255.255.255.255 if not using.

10.1.3 Changing the Logon Password

The password can be configured from the Edit menu > System screen. The minimum password length is four characters; however, DPS recommends setting the minimum password length to at least five characters. Note: The factory default username and password is dpstelecom. DPS Telecom strongly recommends that the default password be changed.

Use the following steps to change the logon password:

1. From the Edit menu select System.

3. Enter your new password in the Password field.

4. Click the Save button.

10.1.4 Configuring Ethernet Settings

The Edit menu > Ethernet screen allows you to define and configure ethernet settings.

Configuring ethernet settings

10.1.5 Setting Up SNMP

SNMP Global Settings

G)et

Community name for SNMP requests.

S)et

Community name for SNMP SET requests.

Field

Description

Enabled

Used to enable SNMP TRAP destinations 1 and 2

IP Address

Defines the SNMP trap manager's IP address. Set to 255.255.255.255 if not using.

Port

The SNMP port is the UDP port set by the SNMP manager to receive traps, usually set to

162.

Community

Community name for SNMP TRAPs.

Use the following steps to define your SiteMON IP G2 system information:

1. From the Edit menu choose SNMP.

2. Enter the community name for SNMP SET requests in the SET Community field.

3. Enter the community name for SNMP GET requests in the GET Community field.

4. Click the check boxes to enable Traps 1 and 2.

5. Define the IP Address of your trap manager. Set to 255.255.255.255 if not using.

6. Define the UDP Port set by the SNMP manager to receive traps; usually 162.

7. Enter the Community name for SNMP TRAPs.

8. Click Save after entering your system information settings.

SNMP menu.

Fields in the Edit > SNMP settings

10.1.6 Configuring Base Discrete Alarms

Both of the SiteMON IP G2's discrete alarms are configured from the Edit menu > Base Alarms screen. Descriptions of the alarm point, polarity (normal or reversed), whether to use an SNMP Trap or not.

Configure the 4 discrete alarms from the Base Alarms screen.

Use the following steps to configure base discrete alarm settings:

1. From the Edit menu select the Base Alarms link.

2. Enter a description for each discrete input alarm being used in the Description field.

3. In the Qual. Time column, enter the length of time that must pass (without interruption) in order for the condition to be considered an alarm or clear. (Example: Entering 5S means five seconds, 5M equals five minutes, and 5H equals five hours.)

4. Click the drop down arrow in the Qual. Function to choose whether you want to apply the Qualification Time to the alarm Set, Clear, or Both.

5. Use the Rev. Polar check box to reverse the polarity. Left un-checked means a contact closure is an alarm. If the box is checked and polarity is reversed, the alarm is clear when closed. (Normally closed contact.)

6. Select the Trap check box to send an SNMP trap for that alarm point in the event of an alarm condition. Leave the box blank if you do not wish the SiteMON IP G2 to send an SNMP trap.

7. Click Submit Data to save base alarm configuration settings.

10.1.7 Defining Triggers

Trigger (1, 2, or 3) Settings

Enable Trigger

Click the checkbox to enable this trigger (1, 2, or 3)

Trigger Type

Choose between alarms 1 or 2, or create a trigger based on a defined time interval.

Alarm Type

From the drop-down, define this trigger based on an alarm set, clear, or both.

Frequency

If the trigger type is Time, choose how often the SiteMON IP G2 should capture images. If the trigger type is Alarm, then this field indicates the time between the Pre and Post frame images, or 0 for no delay.

Pre Frames

Enter the number of frames (images) the camera should capture before a trigger event.

Post Frames

Enter the number of frames (images) the camera should capture after a trigger event.

Transfer Method

Images can currently be transferred to the T/Mon only.

Server IP

Enter the IP address of the T/Mon where the images will be sent.

Server Port

Enter T/Mon's port as defined on the image receiver job.

From the Edit > Triggers menu, you can define when and how images are captured by the SiteMON IP G2 based on trigger events sent to T/Mon for viewing and playback.

Define triggers and how the SiteMON IP G2 captures images in the Edit > Triggers menu.

Trigger fields

Automatic Time Adjustment

Date

Select the current Month, Day, and Year from the drop-down menus.

Time

Select the current time from the drop-down menus.

Enable NTP

Check this box to allow NTP to automatically adjust the date and time

NTP Server

Address or Host

Name

Enter the address of the NTP server. If using DNS: Make sure DNS servers are defined under the Ethernet settings.

Time Zone

Choose your time zone from the drop down menu.

Adjust Clock for Daylight Savings Time

Enable DST

Check this box to allow the clock to be adjusted for Daylight Savings

Start Day

Enter the day Daylight Savings begins.

End Day

Enter the day Daylight Savings ends.

10.1.8 Setting Web Timer

The Web Refresh timer is user-definable, and allows to choose the intervals to automatically refreshing the SiteMON IP G2 Web Browser. Enter the amount of time (in milli-seconds) in the Value field and click Save.

10.1.9 Setting the Date and Time

Using Network Time Protocol (NTP), the SiteMON IP G2 time stamps images as they are captured. The camera also uses NTP to sync up the date and time showing in the web browser.

Use Network Time Protocol (NTP) sync the camera's date and time for accurate time stamping.

10.1.10 Adjusting the Camera Settings

Camera Settings

Quality

Select Best, Good or Average from the drop-down menu. This setting affects the clarity of the images being taken by the SiteMON.

Speed

Select Max, Fast, Medium, or Slow from the drop down menu. This setting affects the transfer rate of the images being captured (frames per second). A slower speed is recommended for low light areas.

Lighting

Select Auto, Sunny, Office, or Home from the drop-down menu. This setting depends on the location you have chosen to mount the SiteMON IP and affects how well light is displayed.

Night Mode

Check the Night Mode box if your camera is to be mounted in a dimly lit area. You may also want to slow the transfer rate speed to brighten a dim image.

From the Edit > Camera menu, you can make adjustments to the quality and transfer speed of the SiteMON's images.

10.1.11 Setting System Alarm Notifications

The System Alarms screen allows you to individually report the alarm, choose to set an SNMP trap or call based on each system alarm. See Appendix A for system alarm point descriptions.

Enter system alarm settings in the Edit > System Alarms menu.

Use the following steps to configure your system alarm notification settings:

1. From the Edit menu select the System Alarms link.

2. Check the Report Alarm box to enable this internal alarm.

3. Check the Trap box to send an SNMP trap for that alarm point. Checking the box will enable that alarm point to send a SNMP trap, while leaving the box blank means no SNMP trap will be sent.

4. Click Save to save the configuration settings.

10.1.12 Temperature Sensors

Both of the SiteMON IP G2's analog channels (used for monitoring temperature) must be individually configured. There are four alarm trip points (thresholds) in ascending order: major under, minor under, minor over, and major over. You can choose the values for each of the thresholds on all channels. As with the other alarms, you can designate whether or not to send an SNMP trap when a threshold is crossed. The thresholds must be set from Under to Over in either ascending or descending potential (or current) order. Thus the settings of – 10, –5, 5 and 10 corresponding respectively to major under, minor under, minor over and major over is valid.

The analog settings for monitoring temperature can be viewed and changed from the Temp. Sensors screen

1. From the Edit menu click on the Temp. Sensors link.

2. In the Description field enter a description for each analog channel being utilized. If the description field is left blank, the channel will be disabled.

3. Under the Unit column, Fahrenheit is designated at the default units, but can be changed to Celsius using the pull down options as shown in the image above. The references units will be converted to degrees Fahrenheit for each analog channel for monitoring internal and external temperature.

4. Enter the values for each alarm level in the Major Under, Minor Under, Major Over, and Minor

Under columns to set the thresholds.

5. Select the Trap check box to send an SNMP trap for that alarm point in the event of an alarm condition.

Leave the box blank if you do not wish the SiteMON IP G2 to send an SNMP trap.

6. Click the Save button to save the configuration settings.

The SiteMON IP G2's internal and external temperature sensors monitor the ambient temperature. The sensors measures a range of 32° F to 140° F (0° C to 60° C) within an accuracy of ± 1°. The external temperature sensor provides external temperature readings by plugging the optional probe into the ttemperature port on the back of the camera.

10.1.13 Configuring the Control Relays

The SiteMON IP G2's relay can be identified and configured using the Edit menu > Controls screen. A description can be entered for this relay. You can also designate whether or not to send SNMP Traps when a relay is actuated. The Control section breaks out to NO/C/NC= Normally Open/Common/Normally Closed.

Fig. 29 Control relay configuration

1. From the Edit menu, select the Controls link.

2. In the Description field enter a description for control.

3. Check the Trap box to send an SNMP trap for the control. Selecting the box will set that point to send a

SNMP trap, leaving the box blank will set that point to not send an SNMP trap.

4. Click Save to save the configuration settings.

10.1.14 Saving Changes or Resetting Factory Defaults

Your SiteMON IP G2 comes equipped with Non-Volatile RAM (NVRAM), which enables the retention of data in the event of power loss. This section allows you to write and initialize the NVRAM.

1. From the Edit menu select NVRAM.

2. Select Write to cause the current data in RAM to be written to NVRAM and then verified.

3. Select Initialize to reload factory defaults into NVRAM.

DO NOT SELECT THIS OPTION UNLESS YOU WANT TO RE-ENTER ALL OF YOUR

CONFIGURATION INFORMATION AGAIN.

Fig. 30 NVRAM enables the SiteMON IP G2 to retain data even through a power loss

10.1.15 Rebooting the SiteMON IP

Click on the Reboot link from the Edit menu to reboot the SiteMON IP G2 after writing all changes to NVRAM. Any changes to port settings require a reboot to take effect.

This dialog box will appear when clicking the Edit > Reboot button. Click Ok to confirm reboot.

Web Monitoring10.2

The Web browser allows you to do full-system monitoring for your SiteMON IP G2, which includes the alarms, relays, temperature sensors and system status. To connect to the SiteMON IP G2 from your Web browser, you must know it's IP address or domain name if it has been registered with your internal DNS.

1. Enter it in the address bar of your Web browser (it may be helpful to bookmark the logon page to simplify

access).

2. Enter your username and password and click Submit (Factory default username is "admin" and password is

"dpstelecom".

10.2.1 Viewing Live Images

Clicking on the Camera menu allows you to view live images from the SiteMON IP G2. This allows you to perform a visual status check into that remote site. Using the digital pan feature on the SiteMON, click inside the image to pan right, left, up and down.

Live images can be viewed from the Monitor > Camera menu.

View Image buttons

Save

After zooming in and/or using the digital pan, click Save to have the camera hold this viewing angle and store it to non-volatile memory. Your settings will remain after reboot.

Lock/Unlock

After zooming in and/or using the digital pan, click Unlock to go back to the original (default) viewing angle. Click Lock to go back to the held viewing angle.

Zoom

Zooms in on the center of the image. Click Unlock to zoom back out to the original angle.

Test

Performs a quick diagnostic check to make sure you can see the different colors on the spectrum, showing that the processor is able to get clean images from the sensor. Click the Test button again to exit color-bar test mode.

10.2.2 Viewing Triggered Images

In the Monitor > Triggers menu, you can playback triggered images, as well as those taken before and after. Click the Frame button to step through the images frame by frame.

To free up some of the camera's internal memory, click Delete to erase a frame. The unit can store up to 63 images locally. If the unit already has 63 stored images and attempts to capture another, it will automatically delete the oldest saved image to make room for the newest triggered image.

View the captured images from different triggers in the Trigger menu.

10.2.3 Monitoring Base Alarms

This selection provides the status of the system alarms by indicating if an alarm has been triggered. Under the

State column, the status will appear in red if an alarm has been activated. The status will be displayed in green

when the alarm condition is not present.

Click on Base Alarms in the Monitor menu to see if any base alarms have been triggered.

10.2.4 Monitoring Temperature

The Monitor menu > Temp. Sensors screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your analog settings.

Click on Temp Sensors in the Monitor menu to view the current internal/external temp readings.

10.2.5 Monitoring System Alarms

This selection provides the status of the system alarms by indicating if an alarm has been triggered. Under the

State column, the status will appear in red if an alarm has been activated. The status will be displayed in green

when the alarm condition is not present. Refer to Appendix A for system alarm trap numbers.

View the status of System Alarms from the Monitor > System Alarms menu.

10.2.6 Operating Controls

Use the following rules to operate controls:

1. Select Controls from the Monitor menu.

2. Under the State field, you can see the current condition of the control.

3. To issue the control, choose a command (Opr - operate, Rls - release, or Mom - momentary)

Fig.37 Operate the control relay by clicking on one of the actions in the Commands field.

10.2.7 Firmware Upgrade

To access the Firmware Load screen, click on the Edit > System menu. At the top of this screen, click the firmware version link (ex. SiteMON v2.1C.0221) located above the System Settings section.

Fig. 13.1 - The clickable link to upgrade firmware from the Edit > System menu

At the Firmware Load screen, simply browse for the .MPB file you've downloaded from www.

dpstele.com and click Load.

Fig. 13.2 - Browse to .MPB file and load

Then click the Web version link at the bottom of the web page as seen in the image below and then upload the .BIN file.

Description

Port

Address

Point

Display 1

Discrete Alarms

9911-2

Unused

9913-16

Control Relays

17-18

Unused

19-32

System Alarms

33-64

Display 2

Internal Temp Alarms

9921-4

Internal Temp Value

9925-64

Display 3

External Temp Alarms

9931-4

External Temp Value

9935-64

Description

Port

Address

Point

Display 1

Discrete Alarms

9911-2

Unused

9913-16

Control Relays

17-18

Unused

19-32

System Alarms

33-64

Display 2

Analog 1 Minor Under

9921

Analog 1 Minor Over

9922

Analog 1 Major Under

9923

Analog 1 Major Over

9924

Display 3

Analog 2 Minor Under

9931

Analog 2 Minor Over

9932

Analog 2 Major Under

9933

Analog 2 Major Over

9934

Fig. 13.3 - Location of the Web version link

Reference Section11

Display Mapping11.1

11.1.1 SiteMON IP Alarm Map Details

Tbl. B1 (O.)_OV_Traps

points

_OV_vTraps

(1.3.6.1.4.1.2682.1.4.0)

PointSet (.20)

PointClr (.21)

SumPSet (.101)

SumPClr (.102)

ComFailed (.103)

ComRestored (.014)

P0001Set (.10001) through

P0064Set (.10064)

P0001Clr (.20001) through

P0064Clr (.20064)

Tbl. B2 (.1) Identity points

Ident

(1.3.6.1.4.1.2682.1.4.1)

Manufacturer (.1)

Model (.2)

Firmware Version (.3)

DateTime (.4)

ResyncReq (.5)*

* Must be set to "1" to perform the resync request which will resend TRAPs for any standing alarm.

Tbl. B3 (.2) DisplayGrid points

DisplayEntry

(1.3.6.1.4.1.2682.1.4.2.1)

Port (.1)

Address (.2)

Display (.3)

DispDesc (.4)*

PntMap (.5)*

Tbl. B3 (.3) ControlGrid

points

ControlGrid

(1.3.6.1.4.1.2682.1.4.3)

Port (.1)

Address (.2)

Display (.3)

Point (.4)

Action (.5)

Tbl. B5 (.5) AlarmEntry points

AlarmEntry

(1.3.6.4.1.2682.1.4.5.1)

Aport (.1)

AAddress (.2)

ADisplay (.3)

APoint (.4)

APntDesc (.5)*

AState (.6)

* For specific alarm points, see Table B6

Hot Tip!

The SiteMON IP G2 82IP G2 OID has changed from 1.3.6.1.4.1.2682.1.2 to

1.3.6.1.4.1.2682.1.4 Updated MIB files are available on the Resource CD or upon request.

SNMP Manager Functions11.2

The SNMP Manager allows the user to view alarm status, set date/time, issue controls, and perform a resync. The display and tables below outline the MIB object identifiers. Table B.1 begins with dpsRTU; however, the MIB object identifier tree has several levels above it. The full English name is as follows: root.iso.org.dod.internet.private.enterprises.dps-Inc.dpsAlarmControl.dpsRTU. Therefore, dpsRTU's full object identifier is 1.3.6.1.4.1.2682.1.4. Each level beyond dpsRTU adds another object identifying number. For example, the object identifier of the Display portion of the Control Grid is 1.3.6.1.4.1.2682.1.4.3.3 because the object identifier of dpsRTU is 1.3.6.1.4.1.2682.1.4 + the Control Grid (.3) + the Display (.3).

SNMP Granular Trap Packets11.3

UDP Header

Description

1238

Source port

162

Destination port

303

Length

0xBAB0

Checksum

SNMP Header

Description

Version

Public

Request

Trap

Request

1.3.6.1.4.1.2682.1.4

Enterprise

126.10.230.181

Agent address

Enterprise Specific

Generic Trap

8001

Specific Trap

617077

Time stamp

1.3.7.1.2.1.1.1.0

Object

NetGuardian v1.0K

Value

1.3.6.1.2.1.1.6.0

Object

1-800-622-3314

Value

1.3.6.1.4.1.2682.1.4.4.1.0

Object

01-02-1995 05:08:27.760

Value

1.3.6.1.4.1.2682.1.4.5.1.1.99.1.1.1

Object

Value

1.3.6.1.4.1.2682.1.4.5.1.2.99.1.1.1

Object

Value

1.3.6.1.4.1.2682.1.4.5.1.3.99.1.1.1

Object

Value

1.3.6.1.4.1.2682.1.4.5.1.4.99.1.1.1

Object

Value

1.3.6.1.4.1.2682.1.4.5.1.5.99.1.1.1

Object

Rectifier Failure

Value

1.3.6.1.4.1.2682.1.4.5.1.6.99.1.1.1

Object

Alarm

Value

Tables 14.3.A and 14.3.B provide a list of the info contained in the SNMP Trap packets sent by the SiteMON IP G2

SNMP Trap managers can use one of two methods to get alarm information:

1. Granular traps (not necessary to define point descriptions for the SiteMON IP G2)

2. The SNMP manager reads the description from the Trap.

Table G UDP Headers and descriptions

Table H. SNMP Headers and descriptions

Frequently Asked Questions12

Here are answers to some common questions from SiteMON IP G2 users. The latest FAQs can be found on the SiteMON IP G2 support web page, http://www.dpstelecom.com.

If you have a question about the SiteMON IP G2, please call us at (559) 454-1600 or e-mail us at

support@dpstele.com

General FAQs12.1

Q. How do I telnet to the SiteMON IP G2? A. You must use Port 2002 to connect to the SiteMON IP G2. Configure your Telnet client to connect using

TCP/IP (not "Telnet," or any other port options). For connection information, enter the IP address of the SiteMON IP G2 and Port 2002. For example, to connect to the SiteMON IP G2 using the standard Windows Telnet client, click Start, click Run, and type "telnet <SiteMON IP G2 IP address> 2002."

Q. How do I connect my SiteMON IP G2 to the LAN? A. To connect your SiteMON IP G2 to your LAN, you need to configure the unit IP address, the subnet mask

and the default gateway. A sample configuration could look like this:

Unit Address: 192.168.1.100 subnet mask: 255.255.255.0 Default Gateway: 192.168.1.1

Save your changes by writing to NVRAM and reboot. Any change to the unit's IP configuration requires a reboot.

Q. When I connect to the SiteMON IP G2 through the craft port on the front panel it either doesn't work

right or it doesn't work at all. What's going on?

A. Make sure your using the right COM port settings. Your COM port settings should read:

Bits per second: 115200 (115200 baud) Data bits: 8 Parity: None Stop bits: 1 Flow control: None Important! Flow control must be set to none. Flow control normally defaults to hardware in most terminal

programs, and this will not work correctly with the SiteMON IP G2.

Q. The LAN link LED is green on my SiteMON IP G2, but I can't poll it from my T/Mon. A. Some routers will not forward packets to an IP address until the MAC address of the destination device has

been registered on the router's Address Resolution Protocol (ARP) table. Enter the IP address of your gateway and your T/Mon system to the ARP table.

Q. What do the terms "port," "address," "display" and "alarm point" mean? A. These terms refer to numbers that designate the location of a network alarm, from the most general (a port to

which several devices are connected) to the most specific (an individual alarm sensor).

Port: A number designating a serial port through which a monitoring device collects data. Address: A number designating a device connected to a port. Display: A number designating a logical group of 64 alarm points. Alarm Point: A number designating a contact closure that is activated when an alarm condition occurs. For

example, an alarm point might represent a low oil sensor in a generator or an open/close sensor in a door. These terms originally referred only to physical things: actual ports, devices, and contact closures. For the sake of consistency, port-address-display-alarm point terminology has been extended to include purely logical elements: for example, the SiteMON IP G2 reports internal alarms on Port 99, Address 1.

Q. What characteristics of an alarm point can be configured through software? For instance, can point 4

be used to sense an active-low signal, or point 5 to sense a level or an edge?

A. The unit's standard configuration is for all alarm points to be level-sensed. You cannot use configuration

software to convert alarm points to TTL (edge-sensed) operation. TTL alarm points are a hardware option that must be specified when you order your SiteMON IP G2. Ordering TTL points for your SiteMON IP G2 does not add to the cost of the unit What you can do with the configuration software is change any alarm point from "Normal" to "Reversed" operation. Switching to Reversed operation has different effects, depending on the kind of input connected to the alarm point:

· If the alarm input generates an active-high signal, switching to Reversed operation means the SiteMON IP G2 will declare an alarm in the absence of the active-high signal, creating the practical equivalent of an active-low alarm.

· If the alarm input generates an active-low signal, switching to Reversed operation means the SiteMON IP G2 will declare an alarm in the absence of the active-low signal, creating the practical equivalent of an active-high alarm.

· If the alarm input is normally open, switching to Reversed operation converts it to a normally closed alarm point.

· If the alarm input is normally closed, switching to Reversed operation converts it to a normally open alarm point.

SNMP FAQs12.2

Q. Which version of SNMP is supported by the SNMP agent on the NetGuardian? A. SNMP v1.

Q. How do I configure the SiteMON IP G2 to send traps to an SNMP manager? Is there a separate MIB

for the SiteMON IP G2? How many SNMP managers can the agent send traps to? And how do I set the IP address of the SNMP manager and the community string to be used when sending traps?

A. The SiteMON IP G2 begins sending traps as soon as the SNMP managers are defined. The SiteMON IP G2

MIB is included on the SiteMON IP G2 Resource CD. The MIB should be compiled on your SNMP manager. (Note: MIB versions may change in the future.) The unit supports a main SNMP manager, which is configured by entering its IP address in the Trap Address field of Ethernet Port Setup. You can also configure up to eight secondary SNMP managers, which is configured by selecting the secondary SNMP managers as pager recipients. Community strings are configured globally for all SNMP managers. To configure the community strings, choose System from the Edit menu, and enter appropriate values in the Get, Set, and Trap fields.

Q. Does the SiteMON IP G2 support MIB-2 and/or any other standard MIBs? A. The SiteMON IP G2 supports the bulk of MIB-2.

Q. Does the SiteMON IP G2 SNMP agent support both SiteMON IP G2 and T/MonXM variables? A. The SiteMON IP G2 SNMP agent manages an embedded MIB that supports only the SiteMON IP G2's RTU

variables. The T/MonXM variables are included in the distributed MIB only to provide SNMP managers with a single MIB for all DPS Telecom products.

Q. How many traps are triggered when a single point is set or cleared? The MIB defines traps like

"major alarm set/cleared," "RTU point set," and a lot of granular traps, which could imply that more than one trap is sent when a change of state occurs on one point.

A. Generally, a single change of state generates a single trap, but there are two exception to this rule. Exception

1: the first alarm in an "all clear" condition generates an additional "summary point set" trap. Exception 2: the final clear alarm that triggers an "all clear" condition generates an additional "summary point clear" trap.

Q. What does "point map" mean? A. A point map is a single MIB leaf that presents the current status of a 64-alarm-point display in an

ASCII-readable form, where a "." represents a clear and an "x" represents an alarm.

Q. The SiteMON IP G2 manual talks about control relay outputs. How do I control these from my SNMP

manager?

A. The control relays are operated by issuing the appropriate set commands, which are contained in the DPS

Telecom MIB.

Q. How can I associate descriptive information with a point for the RTU granular traps? A. The SiteMON IP G2 alarm point descriptions are individually defined using the Web Browser or TTY

interfaces.

Q. My SNMP traps aren't getting through. What should I try? A. Try these three steps:

1. Make sure that the Trap Address (IP address of the SNMP manager) is defined. (If you changed the Trap Address, make sure you saved the change to NVRAM and rebooted.)

2. Make sure all alarm points are configured to send SNMP traps.

3. Make sure the SiteMON IP G2 and the SNMP manager are both on the network. Use the unit's ping command to ping the SNMP manager.

Technical Support13

DPS Telecom products are backed by our courteous, friendly Technical Support representatives, who will give you the best in fast and accurate customer service. To help us help you better, please take the following steps before calling Technical Support:

1. Check the DPS Telecom website.

You will find answers to many common questions on the DPS Telecom website, at

http://www.dpstelecom.com/support/. Look here first for a fast solution to your problem.

2. Prepare relevant information.

Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions. If you do not have all of the information when you call, our Technical Support representatives can assist you in gathering it. Please write the information down for easy access. Please have your user manual and hardware serial number ready.

3. Have access to troubled equipment.

Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently.

4. Call during Customer Support hours.

Customer support hours are Monday through Friday, from 7 A.M. to 6 P.M., Pacific time. The DPS Telecom Technical Support phone number is (559) 454-1600.

Emergency Assistance: Emergency assistance is available 24 hours a day, 7 days a week. For emergency assistance after hours, allow the phone to ring until it is answered with a paging message. You will be asked to enter your phone number. An on-call technical support representative will return your call as soon as possible.

End User License Agreement14

All Software and firmware used in, for, or in connection with the Product, parts, subsystems, or derivatives thereof, in whatever form, including, without limitation, source code, object code and microcode, including any computer programs and any documentation relating to or describing such Software is furnished to the End User only under a non-exclusive perpetual license solely for End User's use with the Product.

The Software may not be copied or modified, in whole or in part, for any purpose whatsoever. The Software may not be reverse engineered, compiled, or disassembled. No title to or ownership of the Software or any of its parts is transferred to the End User. Title to all patents, copyrights, trade secrets, and any other applicable rights shall remain with the DPS Telecom.

DPS Telecom's warranty and limitation on its liability for the Software is as described in the warranty information provided to End User in the Product Manual.

End User shall indemnify DPS Telecom and hold it harmless for and against any and all claims, damages, losses, costs, expenses, obligations, liabilities, fees and costs and all amounts paid in settlement of any claim, action or suit which may be asserted against DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.

This Agreement shall be construed and enforced in accordance with the laws of the State of California, without regard to choice of law principles and excluding the provisions of the UN Convention on Contracts for the International Sale of Goods. Any dispute arising out of the Agreement shall be commenced and maintained only in Fresno County, California. In the event suit is brought or an attorney is retained by any party to this Agreement to seek interpretation or construction of any term or provision of this Agreement, to enforce the terms of this Agreement, to collect any money due, or to obtain any money damages or equitable relief for breach, the prevailing party shall be entitled to recover, in addition to any other available remedy, reimbursement for reasonable attorneys' fees, court costs, costs of investigation, and other related expenses.

“Dependable, Powerful Solutions

that allow users to monitor larger,

more complicated networks with a

smaller, less trained staff”

“Your Partners in Network Alarm Management”

www.dpstelecom.com

DPS Telecom SiteMON IP G2, SiteMON IP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual