DPS Telecom Site Dialer G3 User Manual

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Site Dialer G3

(SDXMV-12004)

USER MANUAL

Visit our website at www.dpstel ecom.com for the latest PDF manual and FAQs.

April 12, 2016

D-UM-SDXMV

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Revision History

April 12, 2016

Initial Release

This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied without prior written consent of DPS Telecom.

All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced, copied, transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole or in part, without prior written consent from DPS Telecom, except as required by United States copyright laws.

Notice

The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this manual.

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Contents

Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs

Site Dialer G3 Overview1 1 Shipping List2 2 Specifications3 3 Hardware Installation4 4

Tools Needed4.1 4 Mounting4.2 4 Power Connection: -48VDC4.3 5

Initial Setup5 6

LAN Connection5.1 6

Logging on to the NetGuardian5.1.1 7 Configuring the NIC Interface5.1.2 7

Site Dialer G3 Configuration for T/Mon SLIM, MINI, and LNX6 9

Step 1: Setup the Voice Pager Job6.1 9 Step 2: Setup the Site Dialer RTU Job6.2 10 Step 3: Create the Site Dialer Device6.3 10 Step 4: Setup Pager Carriers6.4 11 Step 5: How to Setup Pager Schedules6.5 11 Step 6: How to Setup Pager Profile6.6 12 Step 7: How to Assign Notification to Alarm6.7 12 Step 8: Define Voice Format6.8 13

Site Dialer G3 - Quick Turn Up7 14

How to Send Email Notifications7.1 14 How to Send SNMP Traps7.2 17

Provisioning Menu8 20

System8.1 21 User Profiles8.2 22 Ethernet8.3 24 Notifications8.4 25

Edit8.4.1 26 Email8.4.2 27 SNMP8.4.3 28

Schedule8.4.4 28 System Alarms8.5 29 Timers8.6 30 Date and Time8.7 31

System Alarms8.7.1 32

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Monitoring Menu9 32

Test Call9.1 33 Stats9.2 33

Device Access Menu10 34 Reference Section11 35

Updating Site Dialer G3 Firmware11.1 35 Updating T/Mon Software11.2 36 System Alarms Map11.3 37

Technical Support12 38 T/Mon Gold and Platinum Plans13 39 End User License Agreement14 40

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· Verbally annunciates incoming messages via phone

· Dials your home or cell phone with alarm messages already databased in T/Mon

· Ack alarms from anywhere in the field using your home or cell phone

· Includes built-in web browser for confirming configuration settings

Site Dialer G3 Overview1

When combined with the T/Mon SLIM, MINI, or LNX master stations, the Site Dialer G3 delivers another critical method of receiving alarm notifications. This application allows you to receive voice alerts for the alarm points databased in T/Mon. You can select exactly which alarm points you want to receive voice notifications for and the Site Dialer G3 calls your home or cell phone with verbal alarm information. Get the important notifications you need, no matter where you are, via text-to-speech voice alerts.

The Site Dialer G3 itself is easy to install and requires virtually no configuration. After physically setting up the unit (mounting, power, and giving it an IP address), you're ready for the configuration on the T/ Mon SLIM, MINI, or LNX.

Immediate benefits of using the Site Dialer G3:

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Shipping List2

While unpacking the Site Dialer G3, please make sure that all of the following items are included. If some parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at (800) 622-3314.

Site Dialer G3 Site Dialer G3 Resource CD D-PK-SDXMV-12004

X1 Site Dialer G3 UM 6 ft. USB Craft Port Cable D-UM-SDXMV D-PR-046-10A-06

X1 X3 Ethernet Cable - 14 ft Three 3/4 Amp GMT Fuses D-PR-923-10B-14 2-741-00750-00

X2 X2 19" Rack Ears 23" Rack Ears D-CS-325-10A-00 D-CS-325-10A-01

X4 X8 Four Rack Screws Eight 3/8" Ear Screws 1-000-12500-06 2-000-60375-0

Power Connectors 2-820-00862-02

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Dimensions:

1.72"H x 17"W x 6.64"D

Modem:

33.6K, Cellular

Mounting:

19” or 23” rack or wall mount

Weight:

3.8 lbs. (1.72 kg)

Discrete Alarm Inputs:

N/A2 Discrete Alarm Length:

N/A

Power Input:

Dual -48VDC power feeds (-36VDC to -60VDC)

Analogs:

N/A

Input Range:

N/A4 Analog Accuracy:

N/A

Control Outputs:

N/A

Max Voltage:

N/A3 Current Draw:

350mA @ -48 VDC

Max Current:

N/A

Fuse:

Dual 3/4 Amp GMT

Power Outputs:

N/A

Voltage Output Options:

N/A

Operating Temp:

32° to 140°F (0° to 60°C)

Output Current:

N/A1 Industrial Oper ating Temp:

-22° to 158°F (-30° to 70°C)

Output Fuse:

N/A

Storage Temp:

N/A

Operating Humidity:

0% to 95% (non-condensing)

Audible Interfaces:

N/A

Visual Interfaces:

12 LEDs

MTBF:

60 Years

RoHS:

5/61 Hardware Interfaces:

1 RJ45 10/100BaseT full-duplex Ethernet port

1 USB5 debug/craft port

Ordering Options:

N/A

1 RJ11 Telco jack

Downloadable Firmware:

Yes1 D-Wire Sensor Support:

N/A

Built-in Web Interface:

Yes

Browser Support:

IE9, IE10, Firefox, Chrome...

Ping Alarms:

N/A

Protocols:

DCPx, TELNET, HTTP, Email….

SNMP Support:

V1, V2C, V3

OS Support:

XP, Vista, 7 (32 or 64 bit)

* This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Specifications3

Hardware

Software

Note:

Valid if hardware option is included.

Minimum lengths determined with TTL voltage level alarms. Actual distance may vary.

Current measured at rated voltage with all controls latched and all alarms triggered.

See analog section in manual for detailed analog accuracy breakdown.

We always recommend checking for ground potentials before using the USB port and suggest using a USB isolation device for a dditional protection. Without USB isolation,

ground potentials can damage yo ur computer and/or equipment and adversely impact warranty coverage.

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Hardware Installation4

Fig. 4.2.2

Fig. 4.2.3

Tools Needed4.1

To install Site Dialer G3, you'll need the following tools:

Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver

Voltmeter PC with T/AccessMW software

Mounting4.2

Fig. 4.2.1. Site Dialer G3 can be flush or rear-mounted

WARNING: Leave one rack unit vacant above the Site Dialer G3 to provide adequate heat ventilation. Site Dialer G3 mounts in a 19" rack or a 23" rack using the provided rack ears for each size. Two rack

ear locations are provided. Attach the appropriate rack ears in the flush-mount or rear-mount locations shown in Figure 4.2.1.

Note: Rack ears can be rotated 90° for wall mounting or 180º for other mounting options.

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Fig. 4.3.1. Power connectors and fuses

Fig. 4.3.2 Inserting the wires into the

connector

Power Connection: -48VDC4.3

Site Dialer G3 has two terminal barrier plug power connectors, located on the left side of the back panel. (See Figure 4.3.1.)

Before you connect a power supply to Site Dialer G3, test the voltage of your power supply:

· Connect the black common lead of a voltmeter to the ground terminal of the battery.

· Connect the red lead of the voltmeter to the battery's –48 VDC terminal.

· The voltmeter should read between –18 and –60 VDC. If the reading is outside this range, test

the power supply.

To connect Site Dialer G3 to a power supply, follow these steps:

1. Remove the fuses from the back panel. Do not reinsert the fuse until all power connections

have been made.

2. To ground Site Dialer G3, connect a grounding wire to the grounding lug.

3. Remove the power connector plug from Power Connector A. Note that the plug can be inserted into the power connector only one way — this ensures that

the barrier plug can only be reinserted with the correct polarity. Note that the –48V terminal is on the left and the GND terminal is on the right.

4. Insert a battery ground into the power connector plug's right terminal and tighten the screw.

5. Insert a –48 VDC line to the plug's left terminal and tighten its screw.

6. Push the power connector plug firmly back into the power connector. If the power feed is connected correctly, the LED by the connector will light GREEN. If t he polarity of the power feed is reversed, the LED by the power connector will be OFF.

7. Repeat Steps 2–4 for Power Connector B.

8. Reinsert the fuse to power Site Dialer G3. The front panel LEDs will blink RED and GREEN after 20–30 seconds.

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Initial Setup5

LAN Connection5.1

To connect to the Site Dialer G3 via LAN, all you need is the unit's IP address (Default IP address is

192.168.1.100).

If you DON'T have LAN, but DO have physical access to the Site Dialer G3, connect using a LAN crossover

cable. NOTE: Newer PCs should be able to use a standard straight-through LAN cable and handle the crossover for you. To do this, you will temporarily change your PC's IP ad dress and subnet mask to match the NetGuardian's factory default IP settings. Follow these steps:

1. Get a LAN crossover cable and plug it directly into the Site Dialer G3's LAN port.

2. Look up your PC's current IP address and subnet mask, and write this information down.

3. Reset your PC's IP address to 192.168.1.200. Contact your IT department if you are unsure how to do

this.

4. Reset your PC's subnet mask to 255.255.0.0. You may have to reboot your PC to apply your changes.

5. Once the IP address and subnet mask of your computer coincide with the unit, you can access the Site

Dialer G3 via a Telnet session or via Web browser by using the unit's default IP address of 192.168.1.100.

6. Provision the Site Dialer G3 with the appropriate information, then change your computer's IP address

and subnet mask back to their original settings.

Now you're ready to do the rest of your configuration via LAN.

Ethernet port pinout

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Hot Tip!

The max. number of users allowed to simultaneously access the Site Dialer G3 via the Web is

5.1.1 Logging on to the NetGuardian

For Web Interface functionality, the unit must first be configured with some basic network information. If this step has not been done, refer to the section "Quick Start: How to Connect to the NetGuardian" for instructions on initial configuration setup.

1. To connect to the NetGuardian from your Web browser, enter its IP address in the address bar of your web browser. It may be helpful to bookmark the logon page to avoid entering this each time.

2. After connecting to the unit's IP address, enter your login information and click OK. NOTE: The factory default username is "admin" and the password is "dpstelecom".

Enter your password to enter the device's Web Browser Interface

3. In the left frame you will see the Monitor menu (blue), Provisioning menu (green), and Device Access menu (pink). The Monitor menu links are used to view the current status of alarms. The Provisioning menu is used to change the unit's configuration settings. All the software configuration will occur in the Provisioning menu. The Device Access menu provides access to configuration files and Reboot option. The following sections provide detailed information regarding these functions.

5.1.2 Configuring the NIC Interface

1. Open an Internet browser and navigate to the IP: http://192.168.1.100.

2. Login with the default username of "admin" and password "dpstelecom"

3. In the left menu, select Provisioning, then select Ethernet.

4. From the Ethernet Settings page, modify IP Address, Subnet Mask, and Gateway as necessary.

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5. Select Save.

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Site Dialer G3 Configuration for T/Mon SLIM, MINI, and

LNX

Most of the configuration for this application is done on the T/Mon SLIM, MINI, or LNX. The Site Dialer G3 only requires that the hardware be setup and that the unit has an IP address.

In order for the Site Dialer G3 application to work, you'll need the following components:

· T/Mon SLIM, MINI, or LNX

· Site Dialer G3 software module for T/Mon

The following steps assume you already have the following configured in your T/Mon. For help, see the

T/Mon manual.

· Pager Job

· Ethernet Job

Step 1: Setup the Voice Pager Job6.1

1. Log in to the Edit portion of T/Mon. Click Ports/Jobs, then Job Ports.

2. On the Job Ports screen, select a COM port above 47.

3. Under the Port Usage drop-down, select Voice Pager (This is the job that “talks” to the T/ Mon).

4. Enter a description (optional) and click Create. You will see “<No Data Connection>” at the top

of the container.

5. Click Data Connection on the menu bar, then Tcp Ports at the bottom of the container.

6. Add a new data connection by clicking Add. Fill in the new line with the following information:

a. Type: TELNET-RAW b. IP / Host Name: 127.0.0.1 c. T CP Port: 7502. ( Port 7502 is config ur ed in Exp_config.ini on LNX: "/exec/VoiceDialer/

VoiceDialer -p 7502". If no parameter, then port is set to 7502). d. Description: Enter a description here, such as ‘Voice Pager’. e. Save changes and return to the Job tab.

7. Select TELNET-RAW Port 7502 as Data Connection.

8. Click Save.

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Step 2: Setup the Site Dialer RTU Job6.2

1. Return to the Ports/Jobs > Job Ports screen.

2. Choose the next open port, and change Port Usage to Site Dialer (This is the job that “talks” to the Site Dialer).

3. Description is optional. Feel free to leave the default values for Time Out, Poll Delay, Fail Threshold, Fail Poll Cycles, and Immediate Retries. Save the job.

4. Click Data Connection in the top menu, then Tcp Ports at the bottom of the container.

5. Add a new TCP port with the following information: a. Type: UDP (DPS RTU, SNMP Trap Processing, SNMP Agent). b. TCP Port: 2001 (or any available port). c. Description: Enter a description here, such as “Site Dialer G3”. d. Save changes and return to the Job tab.

6. Select "Site Dialer G3 (UDP Port 2001)" as the Data Connection.

7. Save.

Step 3: Create the Site Dialer Device6.3

1. Back on the Site Dialer's Job Port screen, click the Devices button on the menu bar, then Add a device.

2. Enter the Device ID. The default is 1, unless you’ve changed it (This is the DCP address of the unit).

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3. Enter in the IP address and port (default is 2001) of the Site Dialer G3.

4. Description and Site Name are optional.

5. For Device Type, select Site Dialer. (This is the only option).

6. You can leave the other fields as default or customize as you see fit.

7. Save the device.

Step 4: Setup Pager Carriers6.4

1. Go back to the main menu and choose Notifications > Targets/Groups. This is where you add your technicians, who get called when an alarm comes in.

2. Add a pager carrier by pressing Add.

3. Enter in the Int (Initials) and Name for your technicians.

4. For Type, select Voice.

5. For Pager/Phone, enter the phone number to call.

6. The Pin field should be filled in for added security. This is the ID you’ll press on your phone to acknowledge an alarm. Example: If your ID is 123, you’ll press 123# to ack an alarm from your phone. If you did not enter in an ID, you’ll simply press # to ack.

7. Finish entering in all your operators and then Save.

Step 5: How to Setup Pager Schedules6.5

1. G o t o Notifications > Weekly Schedules from the main menu.

2. Enter an operator number and a description of t he schedule, then hit Create.

3. I n t he g r id on the Weekly Schedule tab, configure when you want each pager carrier to receive

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notifications. HINT: You can fill boxes more quickly by right clicking and pressing Fill. In the popup, you can assign a pager carrier to specific days and hours more easily. Also, you may opt to only have one technician per schedule.

4. I f applicable, you can configure exceptions to these rules (such as on holidays) in the Weekly Exceptions tab.

5. Save changes when finished.

Step 6: How to Setup Pager Profile6.6

1. G o t o Notifications > Profiles.

2. Add a profile and give it a description, then Save.

3. Right - click t he profile you created and select Entries.

4. Under OPR, select the weekly schedule you just set up.

5. Under type, select the condition that must be fulfilled to send a notification, i.e. ALM for alarm, CLR for clear, or BOTH.

6. Under delay, enter the number of m inutes you want the condition to be met before sending the notification.

7. Leave Format set to 1 because there is only 1 configurable voice message format.

8. I gnore the other fields, as they do not apply to voice notifications.

Step 7: How to Assign Notification to Alarm6.7

1. Fr om t he main menu, select LAN-based remotes, then NetGuardian/NetDog_G2.

2. Select a Site fr om t he list on the left , or add a new site/remote.

3. Click Device Definition on the bottom, then Point Definitions, then double-click the display containing the alarm point you want to send the notification.

4. Find the alarm point which you want to send the voice notification and scroll to the right until you see the Pager Profile column. Enter the number of a pager profile you have set up, such as 1.

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5. The alarm point should now send voice notifications based on the selected pager profile, and the underlying pager schedule and pager carriers.

Step 8: Define Voice Format6.8

1. Fr om t he main menu, select Notif ications, then Voice Message Format.

2. Each row in the left table is something that will be said in the voice message. Set the names to things you want the message to include, such as Alarm Status, Site Name, Time, Date, etc. The message parts will be said in the order you specify.

3. The Delay field specifies how much of the message is allotted to that clause. If the content is longer than the space allotted, it will be truncated.

4. Check Say Header if you want the label to be said before the content. For example, the description field would say "SITE NAME Headquarters" if checked, or just "Headquar t ers" if unchecked.

5. The bar-shaped display at the top is the timeline of the message. Adjust until message format is suitable, then Save your changes.

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Site Dialer G3 - Quick Turn Up7

The next 2 sections of this manual will walk you through some of the most common tasks for using the Site Dialer G3. You will learn how to send e mail notifications, and send SNMP traps to your alarm master - all using the Web browser. For details on entering your settings into each Web browser menu, the section "Provisioning Menu Field Descriptions" section.

How to Send Email Notifications7.1

1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications.

Begin the setup "wizard" by clicking Edit for a notification number. In this example, we'll setup Notification 1 to send emails.

2. At the Notification Setting screen, use the drop down box to set what events to use for this notification. Now,

select the Send Email button and click Save and Next.

3. At the Email Notification screen, you'll enter your email server settings. Enter the IP address or Host Name of

your email server. Enter the Port Number (usually 25) and the "To" Email Address of the technician that will receive these emails. If authentication is required, chose the type and fill in the necessary fields. Click Next.

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4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set

2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus. Click Save and Finish.

5. You may want to test the email notification you've just setup, by clicking Test next to the notification. Make sure

you Write your changes under Device Access before attempting a test. You will p rompted with a pop up. Click OK to send a test email alarm notification. Confirm all your settings by checking your email to see if you've received it. NOTE: This test only means that your notification settings are correct, but you still need to assign the notification to an alarm point. See the next step.

6. Now you will associate this notification to a system alarm. You have 8 notification devices available to use. In

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the image below, you might assign Notification Device 1 to System Alarm 49. This means that you would receive an email notification when an alarm for System Alarm 49 (NTP failed) occurs.

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How to Send SNMP Traps7.2

1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications.

Begin the setup "wizard" by clicking Edit for a notification number. In this example, we'll setup Notification 1 to send SNMP messages.

2. At the Notification Setting screen, use the drop down box to set what events to use for this notification. Now,

select the Send Email button and click Save and Next.

3. At the SNMP Notification screen, you'll enter your network's SNMP settings. Enter the IP address of your

SNMP Trap Server. Enter the Trap Port Number (usually 162), and the Trap Community name. The typical SNMP community string for network devices is "public". As an added security measure, we've made our default "dps_public".

4. At the Schedule screen, you'll select the exact days/times you want to receive SNMP notifications. You can set

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5. You may want to test the email notification you've just setup, by clicking Test next to the notification. Make sure

you Write your changes under Device Access before attempting a test. You will p rompted with a pop up. Click OK to send a test SNMP alarm notification. Confirm all your settings by checking your alarm master to see if the SNMP trap was received. NOTE: This test only means that your notification settings are correct, but you still need to assign the notification to an alarm point. See the next step.

6. Now you will associate this notification to a system alarm. You have 8 notification devices available to use. In

the image below, you might assign Notification Device 1 to System Alarm 49. This means that you would receive an email notification when an alarm for System Alarm 49 (NTP failed) occurs.

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Provisioning Menu8

Site Dialer G3 configuration is performed from the Provisioning menus, the menu options in green on the leftside of the web interface. The following pages provide a brief description of the options available i n each menu.

Saving Configuration Changes to the NetGuardian:

At the bottom of each screen you access from the Provisioning Menu, you will see a Save button. Clicking Save will cache your changes locally. The web interface will then prompt you to either Write your changes to the unit or Reboot the unit for changes to take effect in the top-left corner of your browser. The relevant options will be highlighted in the Device Access options.

Note: If the unit prompts you to both Write changes to the unit and Reboot, you will Write your changes first. Rebooting before without writing to the unit (if a Write is required) will cause you to lose your configuration changes.

Status messages on the NetGuardian Device Access menu, inform you how to implement your changes

The control menu highlights items that must be completed for your changes to take effect

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Global System Settings

Name

A name for this NetGuardian unit. (Optional field)

Location

The location of this NetGuardian unit. (Optional field)

Contact

Contact telephone number for the person responsible for this NetGuardian unit.

(Optional field)

DCP Responder Settings (For use with T/Mon)

DCP Unit ID / Protocol

User-definable ID number for the target unit (DCP Address) and desired protocol.

DCP LAN

Enter the DCP port for the target unit (UDP/TCP port) and desired protocol.

System8.1

From the Provisioning > System menu, you will configure and edit the global system settings and DCP Responder settings.

The Provisioning > System menu

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User Profiles8.2

User Profiles Summary

The ID number for the user profile.

Username

The configured name for the user profile. Used for logging into web interface.

Status

The status of the profile. It can be one of the following:

· Default - Reserved for the admin account, which cannot be suspended.

· Active - Indicates the profile is live and can be used to log in.

· Suspended - Indicates the profile is not active and cannot be used to log in.

Edit

Brings up the edit screen for a particular profile.

Delete

Deletes all saved settings for a particular profile.

The User Profiles screen allows you to manage user access to the Site Dialer G3's web interface. You can set the login information for the admin profile, and create up to 9 more profiles with customizable permissions.

The Provisioning > User Profiles screen

Select Edit for any of the 10 profiles to be taken to the Edit Profile screen, which allows yo u to edit username, password, and access rights.

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User Profiles Summary

Suspend this Profile

When checked, the selected profile cannot be used to access the web interface.

Username

The name this profile uses to log into the web interface.

Password

The password this profile uses to log into the web interface.

Confirm Password

Must be same as Password

Access Rights

Check all

Check to check all Access Rights. Uncheck to uncheck all Access Rights.

Edit logon profiles

Check to allow profile to alter any other profile.

Edit unit configuration

Check to allow profile to edit settings under to Provisioning menu.

View monitor pages

Check to allow profile to view pages under the Monitoring menu.

Send relay commands

Check to allow profile to set status of control relays to OPR, RLS, or MOM.

TTY access (access via Craft port or via Telnet)

Check to allow profile to access the Site Dialer's TTY interface, which is accessed

via the Craft port, or Telnet.

Initialize config to

factory defaults

Check to allow profile to reset the Site Dialer to its original factory settings.

Upload new firmware

Check to allow profile to update Site Dialer with new firmware.

Get audit log

Check to allow profile to view and download the audit log.

Purge (delete) audit log

Check to allow profile to delete the audit log.

Get (backup) config

Check to allow profile to download the configuration file as a backup.

Get and delete analog

history

Check to allow profile to view and delete the history of analogs tracked by the unit.

Get and delete

description recordings

Check to allow profile to view and delete description recordings.

The Provisioning > User Profiles > Edit User Profile screen

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Ethernet8.3

Ethernet Settings

MAC Address

Hardware address of the NetGuardian. (Not editable - For reference only.)

Host Name

Used only for web browsing. Example: If you don't want to remember this NetGuardian's

IP address, you can type i n a name is this field, such as NG16. Once you save and reboot the unit, you can now browse to it locally by simply typing in "NG16" in the address bar. (no "http://" needed).

Enable DHCP

Used to turn on Dynamic Host Connection Protocol. NOT recommended, because the unit is assigned an IP address from your DHCP server. The IP you've already assigned to the unit becomes inactive. Using DHCP means the unit will NOT operate in a T/Mon environment.

Unit IP

IP address of the NetGuardian.

Subnet Mask

A road sign to the NetGuardian, telling it wheth er your packets should stay on your local

network or be forwarded somewhere else on a wide-area network.

Gateway

An important parameter if you are connected to a wide-area network. It tells the

NetGuardian which machine is the gateway out of your local network. Set to

255.255.255.255 if not using. Contact your network administrator for this info.

DNS Server 1

Primary IP address of the domain name server. Set to 255.255.255.255 if not using.

DNS Server 2

Secondary IP address of the domain name server. Set to 255.255.255.255 is not using.

The Provisioning > Ethernet menu allows you to define and configure Ethernet settings.

The Provisioning > Ethernet menu

Note: DNS Server settings are required if a hostname is being used for ping targets.

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Notification Settings

The notification's ID number.

Notify On

Specifies when the notification is sent. Possible values: (Disabled, Alarm, Clear, Both)

Type

The type of notification. Possible values: (Email, SNMP)

Details

Some details about the notification. If type is Email, it will show:

Host name or IP address and port number of SMTP server, recipient email address. If type is SNMP, it will show:

Host name or IP address and port number of TRAP server.

Edit

Open the Edit page for a particular notification.

Test

Send a test notification.

Notifications8.4

The Provisioning > Notifications screen lists any notifications you may have configured, such as an Email or SNMP. They can be sent when an alarm is raised and/or when an alarm is cleared. You can also test the notifications you have created. Click Edit to edit an existing notification or create a new notification. Click Test to send out a test notification.

The Notifications screen

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8.4.1 Edit

Edit Notification Settings

Status

Choose when to send a notification:

· Do not notify

· Notify on Alarm

· Notify on Clear

· Notify on Alarm and Clear

Type

Specifies when the notification is sent. Possible values: (Disabled, Alarm, Clear, Both)

The Provisioning > Notifications > Edit screen allows you to set when and how you want to be notified about an alarm.

The Edit Notification screen

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Email Notification Settings

SMTP Server IP or Host

Name

The IP address of your email server.

Port Number

The port used by your email server to receive emails, usually set to 25.

Use SSL

Check this box to use SSL encryption. Currently this feature has been tested w ith

Gmail. To send with Gmail SMTP server, do the following:

· SMTP Server IP or Host Name should be set to "smtp.gmail.com"

· Port number must be set to 465.

· SMTP authentication radio button must be selected.

· User name and password (below under "How to Authenticate") are the user name

and password for the Gmail account in use.

"From" E-mail Address

Displays the email address (defined in the Edit menu > System) that the Site Diale r

G3 will send emails from. Not editable from this screen.

"To" E-mail Address

The email address of the person responsible for this Site Dialer G3, who will receive

email alarm notifications.

Authentication

The authentication method. Possible values:

· No authentication

· POP before SMTP authentication

· SMTP authentication

POP Server IP or Host

Name

The IP address or host name of the POP server in charge of authentication. Disabled if no authentication is selected.

POP Port

The port used by your POP server. Disabled if no authentication is selected.

User Name

User name for the email account being used. Disabled if no authentication is

selected.

Password

Password for the email account being used. Disabled if no authentication is

selected.

Confirm Password

Password for the email account being used again. Disabled if no authentication is selected.

8.4.2 Email

The Email Notification screen allows you to configure an email notification.

The Email Notification screen

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8.4.3 SNMP

SNMP Notification Settings

SNMP Trap Server IP

The SNMP trap manager's IP address.

Trap Port No.

The SNMP port (UDP port) set by the SNMP trap manager to receive traps, usually

set to 162.

Trap Community

Community name for SNMP TRAP requests.

Trap Type

Indicate whether you w ould like to send SNMP v1, v2c, or v3 traps.

SNMPv3 User

Select the user. User is configured in the SNMP menu.

Notification Schedule Settings

Days of the week

From either Schedule 1 or 2, check which days you want to receive n otifications.

Any Time

Select this is if you want to receive al arm notifications at any time for the day(s) you've selected.

Notification Time

Tells the unit to only send notifications during certain hours on the day(s) you've selected.

The SNMP Notification screen appears when you choose SNMP as the Notification Type on the Provisioning > Notifications > Edit screen and click Save and Next.

The SNMP Notification screen

8.4.4 Schedule

The Notification Schedule screen allows you to specify which days and times the notification should be enabled. The selected notification is indicated at the top of the screen by its Notification ID.

The Notification Schedule screen

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System Alarm Settings

Pnt (Point)

The system alarm point number.

Description

Non-editable description for this System (housekeeping) Alarm.

Silence

Check this box to choose to silence this alarm.

Notification Devices

Check which notification device(s), 1 through 8, you want to send alarm notifications for that alarm point.

System Alarms8.5

The Provisioning > System Alarms screen shows all the system alarm conditions the device keeps track of.

The System Alarms screen

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Timers8.6

Timer Settings

Web Refresh

How often web browser is refreshed when in monitor mode. Range: (1s-60s)

DCP Poller Timeout

DCP polls must be received within this time interval or the DCP poller inactive alarm will set. Range: (1m-30m, 0s=off)

Web Timeout

Maximum idle time allowed before the web interface will automatically logout. Range: (1m-30m)

Timed Tick

This is a 'heartbeat' function that can be used by masters who don't perform integrity checks. Range: (0s-60m, 0s=off)

Timed Tick Variation

Used for daily or weekly timed tick. Use this format to toggle "Timed tick" system alarm at specified time and for specified duration. "Timed tick" alarm will be in Alarm for specified duration at a specified time. Format: Day of Week (optional), Time of Day (military time), Duration. For example: "Mon, 17:10, 10min" or just "17:10, 10min".

The Provisioning > Timers screen allows you to configure the web refresh rate, DCP poller timeout, Web Timeout timeout, and timed tick s.

The Timers screen

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Date and Time Settings

Date

The current date.

Time

The current time.

Enable NTP

Check to enable automatic time adjustment with Network Time Protocol.

NTP Server Address

or Host Name

The NTP address or host name from where you want the unit to retrieve the t ime from.

Time Zone

The time zone the unit is located in.

Enable DST

Check to enable Daylight Savings Time acknowledgement on the unit.

Start Day

The date and time of the beginning of Daylight Savings Time.

End Day

The date and time of the end of Daylight Savings Time.

Date and Time8.7

The Provisioning > Date and Time screen allows you to set time and date on the unit, configure automatic time adjustment, and adjust the clock for Daylight Savings Time.

The Date and Time screen

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8.7.1 System Alarms

System Alarm Monitoring

Alarm ID number.

Description

User-definable description for the discrete alarm point.

State

The current state of the alarm. (Clear or Alarm)

This selection provides the status of the system alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be display ed in green when the alarm condition is not present.

Click on Alarms in the Monitor menu to see if any base alarms have been triggered.

Monitoring Menu9

The Site Dialer G3 offers monitoring through the convenience of the Web Browser. Read the next topics to dive into functions in the Monitoring menu.

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Test Call9.1

This selection provides a way to make a test call through a Plain Old Telephone Service (POTS) connection. Just input the phone number you'd like to dial and press Call.

The Test Call screen

Stats9.2

This view shows various stats about the device, such as bootloader version, serial number, number of bootups, current uptime, and more.

The Stats screen

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Device Access Menu10

Device Access

Backup Config

Backs up the units configuration settings.

Read

Reads a configuration file from the unit.

Write

Commits all changes made in the web interface to the Site Dialer G3's non-volatile

memory.

Initialize

Sets the unit's configuration to factory default values.

Reboot

Reboots the Site Dialer G3.

The Device Access options, listed in pink on the left side of the web int erface, provide options for generating reports, updating the Site Dialer G3's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action.

The control menu is located in the bottom left of the web interface

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Reference Section11

Updating Site Dialer G3 Firmware11.1

1. Open an Internet browser and navigate to the Site Dialer G3 at http://192.168.1.100.

2. Login with the default username of "admin" and password "dpstelecom"

3. Click Upload, located on the top right of the page.

4. Click Choose File and select a file to upload to the device.

5. Click Upload and the file will be transferred over.

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Updating T/Mon Software11.2

1. Open an Internet browser and navigate to the T/Mon at port 10000 (e.g.

http://192.168.1.100:10000).

2. Login with the default username of "dps_admin" and password "dpstelecom"

3. Select Others then Custom Commands.

4. Under the Upgrade Software section, select Browse to select the .tar file sent to you by DPS.

5. After Selecting the .tar file, select OK then select Upgrade Software.

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Points

Alarm Point

Description

Solution

Default configuration

Communication with Network Time Server has failed.

Try pinging the Network Time Server’s IP Address as it is configured. If the ping test is successful, then check the port setting and verify the port is not being blocked on your network.

DCP poller inactive

The Site Dialer is configured to listen for DCP polls but has not received a poll in over 5 minutes.

Check if unit can ping T/Mon or disable if not in use.

SNMP community

error

Community string does not match your SNMP master's community string.

Verify both community strings to make sure they match.

Notification 1 failed

A notification 1 event, such as a page or email, was unsuccessful.