Dovre 425 Instructions For Use Installation And Servicing

Instructions for Use, Installation and Servicing

For use in GB, IE (Great Britain and Republic of Ireland)

THE OUTER CASING, FRONT AND GLASS PANEL BECOME EXTREMELY HOT DURING OPERATION AND

WILL RESULT IN SERIOUS INJURY AND BURNS IF TOUCHED. IT IS THEREFORE RECOMMENDED THAT A

FIREGUARD COMPLYING WITH BS 8423:2002 IS USED IN THE PRESENCE OF YOUNG CHILDREN, THE

ELDERLY OR INFIRM.

This product contains a heat resistant glass panel. This panel should be checked during Installation and at each servicing interval. If any

damage is observed on the front face of the glass panel (scratches, scores, cracks or other surface defects), the glass panel must be

replaced and the appliance must not be used until a replacement is installed. Under no circumstances should the appliance be used if any

damage is observed, the glass panel is removed or broken.

It is essential that ALL of the screws that retain the glass frame are replaced and tightened correctly. Under no circumstances should the

appliance be operated if any of these screws are loose or missing.

These Instructions must be left with the appliance for future reference and for consultation when servicing the appliance. Please make the

customer aware of the correct operation of the appliance before leaving these instructions with them.

The commissioning sheet found on Page 3 of this Instruction manual must be completed by the Installer prior to leaving the premises.

IMPORTANT

Dovre 425

Conventional Flue Log Effect Stove

With Upgradeable Control Valve

PR0986 Issue 4 (October 2014)

2

Model

NATURAL GAS LPG

Matt Black DV-425CFNG DV-425CFLPG

Ivory Enamel DV-425CFNGIV DV-425CFLPGIV

Ivory White Enamel DV541-076 DV541-479

Majolica Brown DV-425CFNGMJ DV-425CFLPGMJB

Black Enamel DV-425CFNGBK DV-425CFLPGBK

Appliance Commissioning Checklist ......................3

User Instructions .......................................................4

Installation Instructions ............................................9

Technical Specifications ............................................................. 9

Site Requirements .................................................................... 10

Installation ................................................................................12

Commissioning ......................................................................... 16

Servicing Requirements .........................................17

Fault Finding .............................................................................17

How to replace parts ................................................................ 19

Basic spare parts list ................................................................ 24

Service Records ...................................................................... 25

Covering the following models:

Contents

3

IMPORTANT NOTICE

Explain the operation of the appliance to the end user, hand the completed instructions to them for safe keeping,

as the information will be required when making any guaranteed claims.

To assist us in any guarantee claim please complete the following information:-

Appliance Commissioning Checklist

FLUE CHECK

PASS FAIL

1. Flue Is correct for appliance

2. Flue ow Test N/A

3. Spillage Test N/A

GAS CHECK

1. Gas soundness & let by test

2. Standing gas pressure mb

3. Appliance working pressure (on High Setting)

NB All other gas appliances must be operating on full

mb

4. Gas rate m

3

/h

5. Does Ventilation meet appliance requirements N/A

SAFETY CHECK

1. Glass checked to ensure no damage, scratches, scores or cracks.

2. Glass frame secured correctly and all screws replaced

Retailer ...............................................

.......................................................

.......................................................

Contact No. ...........................................

Date of Purchase .....................................

Model No. ............................................

Serial No. .............................................

Gas Type .............................................

Installation Company ................................

......................................................

......................................................

Engineer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contact No. ..........................................

Gas Safe Reg No. ...................................

Date of Installation ..................................

RETAILER AND INSTALLER INFORMATION

4

User Instructions

Welcome

Congratulations on purchasing your Dovre 425 stove, if

installed correctly Dovre hope it will give you many years of
warmth and pleasure for which it was designed.

The purpose of this manual is to familiarise you with your

appliance, and give guidelines for its installation, operation
and maintenance. If, after reading, you need further
information, please do not hesitate to contact your Dovre
retailer.

WARNING

In the event of a gas escape or if you can smell

gas, please take the following steps:

 • Immediatelyturnoffthegassupplyatthe 

meter/emergency control valve

 • Extinguishallsourcesofignition

 • Donotsmoke

 • Donotoperateanyelectricallightorpower

switches (On or Off)

 • Ventilatethebuilding(s)byopeningdoors 

and windows

 • Ensureaccesstothepremisescanbemade

Please report the incident immediately to the

National Gas Emergency Service Call Centre
on 0800 111 999 (England, Scotland and Wales)
, 0800 002 001 (N. Ireland) or in the case of
LPG, the gas supplier whose details can be
found on the bulk storage vessel or cylinder.

The gas supply must not be used until

remedial action has been taken to correct the
defect and the installation has been
recommissioned by a competent person.

1. General

1.1 Installation and servicing must only be carried out by a
competent person whose name appears on the Gas Safe
register. To ensure the engineer is registered with Gas Safe
they should possess an ID Card carrying the following logo:

1.2 In all correspondence, please quote the appliance type and
serial number, which can be found on the data badge or on
the Commissionoing Checklist Page 3.

1.3 Do not place curtains above the appliance:

You must have 300mm (1’) clearance between the appliance

and any curtains at either side.

1.4 No furnishings or other objects should be placed within
1 metre of the front of the appliance.

1.5 If any cracks appear in the glass panel do not use the
appliance until the panel has been replaced.

1.6 In the unlikely event the appliance is receiving interference

from other electronic devices, the handset/Control box can

be reprogrammed. Please consult your retailer if you think
this may be the case.

1.7 If, for any reason, the flue has to be removed from the
appliance, the seals must be replaced in the inner spigot.

1.8 This product is guaranteed for 2 years from the date of
installation, as set out in the terms and conditions of sale
between Dovre and your local Dovre retailer. Please consult
with your local Dovre retailer if you have any questions. In
all correspondence always quote the Model Number and
Serial Number.

2. Operating the Appliance

2.1 The control valve is at the foot on the right-hand side of the
appliance. It has two controls, Diagram 1:

1. The right-hand knob controls the pilot ignition

2. The left-hand knob controls the main burner

2.2 Refer to separate instructions if your appliance is upgraded
to include battery remote control. The instructions below
apply whether or not you have the remote upgrade.

Lighting the Pilot

2.3 To start the left-hand and right-hand control knobs must both
point to off ( ):

1

2.4 Press in the right-hand control knob and rotate anti­clockwise until a click is heard. Continue to press in. The
knob points to the pilot ( ).

The pilot is lit

2.5 Keep the knob depressed for 10 seconds before releasing.
The pilot remains lit.

Repeat the above steps if the pilot does not stay lit

NOTE: If the pilot goes out, the Interlock system

prevents you lighting again for a short period

5

User Instructions

2.6 If, after repeating the above steps the pilot does not light,
contact your Retailer or Installer.

2.7 Turn the right-hand knob to the left to main burner setting
( )

Adjusting the Flame height

2.8 You can now adjust the flame height and temperature using
the left-hand control knob.

2.9 Turn the left-hand knob anti-clockwise to increase the
flame height

2.10 Turn clockwise to decrease the height

IMPORTANT: YELLOW FLAMES TYPICALLY
APPEAR WHEN THE APPLIANCE HAS REACHED
NORMAL OPERATING TEMPERATURE. THIS CAN
TAKE UP TO 30 MINUTES.

WARNING: IF THE APPLIANCE FAILS TO LIGHT OR
BECOMES EXTINGUISHED IN USE, WAIT 3
MINUTES BEFORE ATTEMPTING TO RELIGHT.

3. Turning OFF the Appliance

3.1 To turn the main burner off turn the left-hand knob until it
points to off ( ). Just the pilot remains lit.

3.2 Press in and turn the right-hand knob until it points to off
( ). The pilot goes out.

4. Upgrading the Appliance

4.1 The appliance is fitted with a control valve that can easily be
upgraded to battery powered remote control.

There are two versions of this control which can be obtained

through your local Dovre stockist.

There is no requirement for this upgrade to be carried out by

an approved Gas engineer. However Dovre recommend that
this task is undertaken by a suitably competent person.

4.2 This upgrade can be fitted before or after installation but if
side clearances are limited then it will be easier to upgrade
the appliance before installation. Full instructions are
included with the kit.

Standard Remote Control

(PART NUMBER 8455)

4.3 This remote control can control the gas appliance after
the pilot has been lit. It can turn the main burner on and
regulate it from low through to high and back again.
It can turn the main burner off leaving the pilot burning.

Thermostatic and Timer Remote Control

(PART NUMBER 8456)

4.4 This remote control can control the gas appliance after the
pilot has been lit.

MANUAL MODE

Can be used to turn the main burner on and manually

regulate it from low through to high and back again. It can
also be used to turn the main burner off leaving the pilot
burning.

AUTO MODE

Will automatically regulate the room to a pre-set temperature.

TIMER MODE

Will turn the appliance on and off according to a pre-set
programme and automatically regulate the room temperature
during the two on periods.

5. Cleaning the Appliance

 WARNING:NEVERCLEANTHEAPPLIANCE

WHILEIT’SHOT.THEAPPLIANCE STAYS HOT

FOR A LONG TIME AFTER SHUTDOWN.

IMPORTANT: THE OUTER PANELLING OF THE

DOVRE425ISMADEFROMCASTIRON.USE
CAUTIONWHENINSTALLING,REMOVINGAND
STORINGASTHECOMPONENTSAREHEAVY

AND SHOULD BE HANDLED CAREFULLY.

5.1 Make sure the appliance and surrounds are cool before
cleaning.

REMOVINGTHEDOOR

5.2 For rear flue exit lift the top of the appliance off and put to

one side.

5.3 For top flue exit lift and support the top to give clearance,

see Diagram 2.

2

6

5.4 Lift the front upwards until it is clear of the slots and pull
away from the appliance, see Diagram 3.

3

5.5 Remove the glass frame by undoing the fixing screws and

lifting clear, see Diagram 4. Take care to support the glass
window panel when removing the screws.

5.6 Place carefully to one side.

4

5.7 Lift out the log retainer bar.

5.8 Carefully remove the ceramic fuel bed components and set
aside. Protect the floor coverings and follow the advice
given in Section 6.

5.9 The logs do not require cleaning. Do not use a vacuum
cleaner or brush to clean the coals, any large pieces of
debris can be removed by hand.

5.10 Ensure any debris is removed from the burner ports.

5.11 Replace the ceramics, see Section 6.

5.12 Use a damp cloth to clean the outer casing of the appliance.

6. Arrangement of Fuel Bed

Advice on handling and disposal

of fire ceramics

The fuel effect of the log version of this

appliance is made from Refractory Ceramic
Fibre (RCF), a material which is commonly
used for this application.

Protective clothing is not required when

handling these articles, but we recommend you
follow normal hygiene rules of not smoking,
eating or drinking in the work area and always
wash your hands before eating or drinking.

To ensure that the release of RCF fibres are

kept to a minimum, during installation and
servicing a HEPA filtered vacuum is
recommended to remove any dust
accumulated in and around the appliance
before and after working on it. When servicing
the appliance it is recommended that the
replaced items are not broken up, but are
sealed within heavy duty polythene bags and
labelled as RCF waste.

RCF waste is classed as stable, non-reactive

hazardous waste and may be disposed of at a
licensed landfill site.

Excessive exposure to these materials may

cause temporary irritation to eyes, skin and
respiratory tract; wash hands thoroughly after
handling the material.

7. Log Layout

LOGS MUST BE POSITIONED ACCORDING TO THE

FOLLOWINGINSTRUCTIONSTOGIVETHECORRECT

FLAME EFFECT

The fuel bed consists of 5 logs and 2 ash panels. The logs

have letters A,B,C,D and E moulded into them for
identification.

7.1 Take the rear log A and place it up against the rear of the fire
sitting on the two flat ledges of the burner. The two legs of
the log should sit between the rear burner ports, see
Diagram 5.

5

User Instructions

7

Ensure there is an equal gap between each side of the log

and the side of the firebox.

7.2 Place log B on the left hand side of the burner with the
location bar on the underside of the log fully located in the
long slot of the burner. Make sure the log is as far to the left
as possible, see Diagram 6.

6

7.3 Place log C on the right hand side of the burner with the
location bar on the underside of the log fully located in the
long slot in the burner. Make sure the log is as far right as
possible, see Diagram 7.

7

7.4 Place log D across from the rear log A to log B on the left­hand side. There are cut-outs in both logs for location, see
Diagram 8.

8

7.5 There are two ash panels which lay across the front of the
burner skin. Place the panel with the flat edge facing the left

side of the firebox. There are location holes on this panel

which fit over the screw holes of the burner skin, see
Diagram 9.

9

7.6 Place the second ash panel to the right of the first, with the
pointed end of the panel fitting into the V shape. This panel
should locate on the screw holes of the burner skin. Ensure
that both panels are horizontal to the burner ports, see
Diagram 10

10

7.7 Place log E across from the rear of log A to log C on the right
hand side. Again, there are cut-outs for location. The front of
the log should sit on the front ash panels and should fit tight
to log C, see Diagram 11.

11

7.8 Replace the log retainer.

User Instructions

8

8. Completion of Assembly

8.1 Ensure the rope seal fitted to the rear of the glass frame is
intact.

8.2 Use a ceramic glass product generally sold for cleaning
ceramic hobs to clean the glass front.

8.3 Refit glass frame and tighten screws evenly,
see Diagram 12.

NEVEROPERATETHEAPPLIANCE WHEN THE GLASS
FRAMEISREMOVED,ORTHEGLASSISBROKEN.

12

8.4 With the top still supported or removed refit front by locating
in grooves and lowering into place, see Diagram 13.

13

8.5 Now replace top, see Diagram 14.

14

8.6 Replace ALL of the securing screws ensuring that a screw is

present in all fixing slots.

UNDER NO CIRCUMSTANCES SHOULD THE

APPLIANCE BE USED IF ANY OF THE GLASS
FRAME RETAINING SCREWS ARE LOOSE OR
MISSING.

9. Flue Sure System

9.1 The appliance is fitted with a Flue Sure System, which will
act to cut off the gas supply to the burners in the event of
incorrect operation of the flue. If the system acts to cut off
the gas supply, this indicates that there is insufficient flue
pull. If this occurs a minimum of 10 minutes should be
allowed before trying to relight.

Continued operation of this safety device means there may

be a serious problem with the flue system. A qualified gas
engineer should inspect this.

DO NOT USE THE APPLIANCE UNTIL AN ENGINEER

SAYS IT IS SAFE TO DO SO.

10. Flame Failure Device

10.1 This is a safety feature incorporated on this appliance which
automatically switches off the gas supply if the pilot goes out
and fails to heat the thermocouple.

IF THIS OCCURS DO NOT ATTEMPT TO RELIGHT THE

APPLIANCE FOR 3 MINUTES.

11. Running In

11.1 During initial use of a new Dovre appliance a strong odour
will be encountered as various surface coatings become hot
for the first time. Although these odours are harmless it is

recommended that the appliance is operated on maximum

for 4 to 8 hours in order to fully burn off these coatings. After
this period the odours should then disappear.

If the odours persists, please contact your installer for advice.

11.2 During the first few hours of burning there may be
discolouration of the flames. This will also disappear after a
short period of use.

12. Servicing

12.1 The appliance must be serviced every 12 months by a
qualified Gas Engineer. In all correspondence always quote
the Model number and the Serial number which may be
found on the Commissioning Checklist (Page 3).

13. Ventilation

13.1 Any purpose provided ventilation should be checked
periodically to ensure that it is free from obstruction.

14. Installation Details

14.1 Your installer should have completed the commissioning
sheet at the front of this book. This records the essential
installation details of the appliance. In all correspondence
always quote the Model number and Serial number.

15. Hot Surfaces

15.1 Parts of this appliance become hot during normal use.

Regard all parts of the appliance as a ‘working surface’.

15.2 Provide a suitable fire guard to protect young children
and the infirm.

User Instructions