Dovre 280 Instructions For Use Installation And Servicing

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Instructions for Use, Installation and Servicing

For use in GB, IE (Great Britain and Republic of Ireland)

Dovre 280

Conventional Flue Log Effect Stove

With Upgradeable Control Valve

PR1812 Issue 2 (August 2014)

THE OUTER CASING, FRONT AND GLASS PANEL BECOME EXTREMELY HOT DURING OPERATION AND

WILL RESULT IN SERIOUS INJURY AND BURNS IF TOUCHED. IT IS THEREFORE RECOMMENDED THAT A

FIREGUARD COMPLYING WITH BS 8423:2002 IS USED IN THE PRESENCE OF YOUNG CHILDREN, THE

ELDERLY OR INFIRM.

This product contains a Heat resistant glass panel. This panel should be checked during Installation and at each servicing interval. If any

damage is observed on the front face of the glass panel (scratches, scores, cracks or other surface defects), the glass panel must be

replaced and the appliance must not be used until a replacement is installed. Under no circumstances should the appliance be used if any

damage is observed, the glass panel is removed or broken.

It is essential that ALL of the screws that retain the glass frame are replaced and tightened correctly. Under no circumstances should the

appliance be operated if any of these screws are loose or missing.

These Instructions must be left with the appliance for future reference and for consultation when servicing the appliance. Please make the

customer aware of the correct operation of the appliance before leaving these instructions with them.

The commissioning sheet found on Page 3 of this Instruction manual must be completed by the Installer prior to leaving the premises.

IMPORTANT

Appliance Commissioning Checklist ......................3

User Instructions .......................................................4

Installation Instructions ............................................9

Technical Specifications .............................................................9

Site Requirements .................................................................... 11

Installation ................................................................................13

Commissioning ......................................................................... 18

Servicing Requirements .........................................19

Fault Finding .............................................................................19

How to replace parts ................................................................ 21

Basic spare parts list ................................................................ 26

Service Records ...................................................................... 27

Covering the following models:

Contents

Model

NATURAL GAS LPG

Black DV541-010 DV541-409

Ivory DV541-042 DV541-440

Black Enamel DV541-093 DV541-456

Majolica Brown DV541-116 DV541-475

IMPORTANT NOTICE

Explain the operation of the appliance to the end user, hand the completed instructions to them for safe keeping,

as the information will be required when making any guaranteed claims.

To assist us in any guarantee claim please complete the following information:-

Appliance Commissioning Checklist

FLUE CHECK

PASS FAIL

1. Flue Is correct for appliance

2. Flue ow Test N/A

3. Spillage Test N/A

GAS CHECK

1. Gas soundness & let by test

2. Standing gas pressure mb

3. Appliance working pressure (on High Setting)

NB All other gas appliances must be operating on full

4. Gas rate m

5. Does Ventilation meet appliance requirements N/A

SAFETY CHECK

1. Glass checked to ensure no damage, scratches, scores or cracks.

2. Glass frame secured correctly and all screws replaced

Retailer ...............................................

.......................................................

Contact No. ...........................................

Date of Purchase .....................................

Model No. ............................................

Serial No. .............................................

Gas Type .............................................

Installation Company ................................

......................................................

Engineer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contact No. ..........................................

Gas Safe Reg No. ...................................

Date of Installation ..................................

RETAILER AND INSTALLER INFORMATION

Welcome

Congratulations on purchasing your Dovre 280 stove, if

installed correctly Dovre hope it will give you many years of warmth and pleasure for which it was designed.

The purpose of this manual is to familiarise you with your

appliance, and give guidelines for its installation, operation and maintenance. If, after reading, you need further information, please do not hesitate to contact your Dovre retailer.

WARNING

In the event of a gas escape or if you can smell

gas, please take the following steps:

 • Immediatelyturnoffthegassupplyatthe 

meter/emergency control valve

 • Extinguishallsourcesofignition

 • Donotsmoke

 • Donotoperateanyelectricallightorpower

switches (On or Off)

 • Ventilatethebuilding(s)byopeningdoors 

and windows

 • Ensureaccesstothepremisescanbemade

Please report the incident immediately to the

National Gas Emergency Service Call Centre on 0800 111 999 (England, Scotland and Wales) , 0800 002 001 (N. Ireland) or in the case of LPG, the gas supplier whose details can be found on the bulk storage vessel or cylinder.

The gas supply must not be used until

remedial action has been taken to correct the defect and the installation has been recommissioned by a competent person.

1. General

1.1 Installation and servicing must only be carried out by a competent person whose name appears on the Gas Safe register. To ensure the engineer is registered with Gas Safe they should possess an ID Card carrying the following logo:

1.2 In all correspondence, please quote the appliance type and serial number, which can be found on the data badge located under the top plate between the carcass and firebox or on the Commissioning Checklist on Page 3.

1.3 Do not place curtains above the appliance:

You must have 300mm (1’) clearance between the appliance

and any curtains at either side.

1.4 No furnishings or other objects should be placed within

1 metre of the front of the appliance.

1.5 If any cracks appear in the glass panel do not use the appliance until the panel has been replaced.

1.6 If, for any reason, the flue has to be removed from the appliance, the seals must be replaced in the inner spigot.

1.7 This product is guaranteed for 2 years from the date of installation, as set out in the terms and conditions of sale between Dovre and your local Dovre retailer. Please consult with your local Dovre retailer if you have any questions. In

all correspondence always quote the Model Number and Serial Number.

2. Operating the Appliance

2.1 The control valve is at the foot on the right-hand side of the appliance. It has two controls, Diagram 1:

1. The right-hand knob controls the pilot ignition.

2. The left-hand knob controls the main burner.

2.2 Refer to separate instructions if your appliance is upgraded to include battery remote control. The instructions below apply whether or not you have the remote upgrade.

Lighting the Pilot

2.3 To start the left-hand and right-hand control knobs must both point to off ( ):

2.4 Press in the right-hand control knob and rotate anticlockwise until a click is heard. Continue to press in. The knob points to the pilot ( ).

The pilot is lit.

2.5 Keep the knob depressed for 10 seconds before releasing. The pilot remains lit.

Repeat the above steps if the pilot does not stay lit.

NOTE: If the pilot goes out, the Interlock system

prevents you lighting again for a short period.

2.6 If, after repeating the above steps the pilot does not light, contact your Retailer or Installer.

2.7 Turn the right-hand knob to the left to main burner setting ( ).

User Instructions

Adjusting the Flame height

2.8 You can now adjust the flame height and temperature using the left-hand control knob.

2.9 Turn the left-hand knob anti-clockwise to increase the flame height.

2.10 Turn clockwise to decrease the height.

IMPORTANT: YELLOW FLAMES TYPICALLY APPEAR WHEN THE APPLIANCE HAS REACHED NORMAL OPERATING TEMPERATURE. THIS CAN TAKE UP TO 30 MINUTES.

WARNING: IF THE APPLIANCE FAILS TO LIGHT OR BECOMES EXTINGUISHED IN USE, WAIT 3 MINUTES BEFORE ATTEMPTING TO RELIGHT.

3. Turning OFF the Appliance

3.1 To turn the main burner off turn the left-hand knob until it points to off ( ). Just the pilot remains lit.

3.2 Press in and turn the right-hand knob until it points to off ( ). The pilot goes out.

4. Upgrading the Appliance

4.1 The appliance is fitted with a control valve that can easily be upgraded to battery powered remote control.

There are two versions of this control which can be obtained

through your local Dovre stockist.

There is no requirement for this upgrade to be carried out by

an approved Gas engineer. However Dovre recommend that this task is undertaken by a suitably competent person.

4.2 This upgrade can be fitted before or after installation but if side clearances are limited then it will be easier to upgrade the appliance before installation. Full instructions are included with the kit.

Standard Remote Control

(PART NUMBER 8455)

4.3 This remote control can control the gas appliance after the pilot has been lit. It can turn the main burner on and regulate it from low through to high and back again. It can turn the main burner off leaving the pilot burning.

Thermostatic and Timer Remote Control

(PART NUMBER 8456)

4.4 This remote control can control the gas appliance after the pilot has been lit.

MANUAL MODE

Can be used to turn the main burner on and manually

regulate it from low through to high and back again. It can also be used to turn the main burner off leaving the pilot burning.

AUTO MODE

Will automatically regulate the room to a pre-set temperature.

TIMER MODE

Will turn the appliance on and off according to a pre-set programme and automatically regulate the room temperature during the two on periods.

5. Cleaning the Appliance

WARNING:NEVERCLEANTHEAPPLIANCE WHILEIT’SHOT.THEAPPLIANCE STAYS HOT

FOR A LONG TIME AFTER SHUTDOWN.

IMPORTANT: THE OUTER PANELLING OF THE APPLIANCE IS MADE FROM CAST IRON. USE

CAUTIONWHENINSTALLING,REMOVINGAND STORINGASTHECOMPONENTSAREHEAVY

AND SHOULD BE HANDLED CAREFULLY.

5.1 Make sure the appliance and surrounds are cool before cleaning.

REMOVINGTHEDOOR

5.2 For rear flue exit lift the top of the appliance off and put to one side.

5.3 For top flue exit lift and support the top to give clearance, see Diagram 2.

5.4 Lift the front upwards until it is clear of the slots and pull away from the appliance, see Diagram 3.

5.5 Remove the glass frame by undoing the fixing screws and

lifting clear, see Diagram 4. Take care to support the glass

window panel when removing the screws.

5.6 Place carefully to one side.

5.7 Lift out the log guard, see Diagram 11.

5.8 Carefully remove the ceramic fuel bed components and set aside. Protect the floor coverings and follow the advice given in Section 6.

5.9 The logs do not require cleaning. Do not use a vacuum cleaner or brush to clean the coals, any large pieces of debris can be removed by hand.

5.10 Ensure any debris is removed from the burner ports.

5.11 Replace the ceramics, see Section 6.

5.12 Ensure that the rope seal on the back of the glass frame is intact and replace the screws working from the top down. Tighten the screws evenly DONOTOVERTIGHTEN, see Diagram 4.

5.13 Replace ALL of the securing screws ensuring that a screw is present in all fixing slots.

UNDER NO CIRCUMSTANCES SHOULD THE

APPLIANCE BE USED IF ANY OF THE FRAME RETAINING SCREWS ARE LOOSE OR MISSING.

5.14 With the top still supported or removed refit front by locating in grooves and lowering into place, see Diagram 3.

5.15 Replace top, see Diagram 2.

NEVEROPERATETHEAPPLIANCE WHEN THE GLASS

FRAMEISREMOVED,ORTHEGLASSISBROKEN.

5.16 Use a damp cloth to clean the outer casing of the appliance.

User Instructions

6. Arrangement of Fuel Bed

Advice on handling and disposal

of fire ceramics

The fuel effect of the log version of this appliance is made from Refractory Ceramic Fibre (RCF), a material which is commonly used for this application.

Protective clothing is not required when handling these articles, but we recommend you follow normal hygiene rules of not smoking, eating or drinking in the work area and always wash your hands before eating or drinking.

To ensure that the release of RCF fibres are kept to a minimum, during installation and servicing a HEPA filtered vacuum is recommended to remove any dust accumulated in and around the appliance before and after working on it. When servicing the appliance it is recommended that the replaced items are not broken up, but are sealed within heavy duty polythene bags and labelled as RCF waste.

RCF waste is classed as stable, non-reactive hazardous waste and may be disposed of at a licensed landfill site.

Excessive exposure to these materials may cause temporary irritation to eyes, skin and respiratory tract; wash hands thoroughly after handling the material.

7. Log Layout

LOGS MUST BE POSITIONED ACCORDING TO THE

FOLLOWINGINSTRUCTIONSTOGIVETHECORRECT

FLAME EFFECT

7.1 Ensure the burner tray is clean and free from any debris, see Diagram 5.

The three logs that make up the fuel bed are visually distinct

and fit into specific parts on the burner tray.

User Instructions

7.2 Place the rear log into position between the rear brackets and pushed up against the back panel, see Diagram 6.

Log 1

7.3 Place the second log into the left hand groove on the burner tray, see Diagram 7.

The log should butt up against the raised molding and the

left hand side liner.

Log 2

7.4 Place the third log into the groove on the right hand side, see Diagram 8 .

The log should butt up against the raised molding and the

right hand side liner.

Log 3

7.5 Once the logs are in there are two embers which can be loosely placed at the front of the fuel bed and cover the tabs securing the burner tray, see Diagram 9.

Embers

7.6

Use some of the Embaglow provided and cover the ports in the burner tray with a liberal amount of fibres, see Diagram 10.

It is essential to cover the port in the middle of the

burner tray in order to get the most visually appealing flame picture.

NOTE: It is not necessary to use all of the Embaglow.

It is essential to

cover the

central port

Embaglow

7.7 Fix log bar into position, see Diagram 11.

7.8 Use a ceramic glass product generally sold for cleaning ceramic hobs to clean the glass front.

The glass frame must be refitted to the appliance following

cleaning or servicing.

7.9 Ensure that the rope seal on the back of the glass frame is intact and replace the screws working from the top down. Tighten the screws evenly DONOTOVERTIGHTEN, see Diagram 12.

7.10 Replace ALL of the securing screws ensuring that a screw is present in all fixing slots.

UNDER NO CIRCUMSTANCES SHOULD THE

APPLIANCE BE USED IF ANY OF THE FRAME RETAINING SCREWS ARE LOOSE OR MISSING.

NEVEROPERATETHEAPPLIANCE WHEN THE GLASS FRAMEISREMOVED,ORTHEGLASSISBROKEN.

7.11 With the top still supported or removed refit front by locating in grooves and lowering into place, see Diagram 13.

7.12 Now replace top, see Diagram 14.

User Instructions

8. Flue Sure System

8.1 The appliance is fitted with the Dovre Flue Sure System, which will act to cut off the gas supply to the burners in the event of incorrect operation of the flue. If the system acts to cut off the gas supply, this indicates that there is insufficient flue pull. If this occurs a minimum of 10 minutes should be allowed before trying to relight.

Continued operation of this safety device means there may

be a serious problem with the flue system. A qualified gas engineer should inspect this.

DO NOT USE THE APPLIANCE UNTIL AN ENGINEER

SAYS IT IS SAFE TO DO SO.

9. Flame Failure Device

9.1 This is a safety feature incorporated on this appliance which automatically switches off the gas supply if the pilot goes out and fails to heat the thermocouple.

10. Running In

10.1 During initial use of a new Dovre appliance a strong odour will be encountered as various surface coatings become hot for the first time. Although these odours are harmless it is recommended that the appliance is operated on maximum for 4 to 8 hours in order to fully burn off these coatings. After this period the odours should then disappear.

If the odours persists, please contact your installer for advice.

10.2 During the first few hours of burning there may be discolouration of the flames. This will also disappear after a short period of use.

11. Servicing

11.1 The appliance must be serviced every 12 months by a qualified Gas Engineer. In all correspondence always quote the Model number and the Serial number which may be found on the Commissioning Checklist (Page 3).

12. Ventilation

12.1 Any purpose provided ventilation should be checked periodically to ensure that it is free from obstruction.

13. Installation Details

13.1 Your installer should have completed the commissioning sheet at the front of this book. This records the essential installation details of the appliance. In all correspondence always quote the Model number and Serial number.

14. Hot Surfaces

14.1 Parts of this appliance become hot during normal use.

Regard all parts of the appliance as a ‘working surface’.

14.2 Provide a suitable fire guard to protect young children and the infirm.

Installation Instructions

Technical Specification

Covering the following models:

Model Gas

CAT.

Gas Type Working

Pressure

Aeration Injector Gas Rate

m3/h

Input kW

(Gross)

Country

High Low

Dovre 280

Natural (G20) 20mbar 6mm x 6mm 260 0.433 4.55 2.5 GB, IE

Propane (G31) 37mbar 1 x (14mm x 15mm) 102 0.164 4.35 2.5 GB, IE

EfciencyClass2-75%/NOxClass4

Flue Outlet Size 127mm (5”) ø

Gas Inlet Connection Size 8mm ø

Minimum ue specication T260 / N2 / O / D / 1

Maximum ue temperature 220°C

Model

NATURAL GAS LPG

Black DV541-010 DV541-409

Ivory DV541-042 DV541-440

Black Enamel DV541-093 DV541-456

Majolica Brown DV541-116 DV541-475

This appliance has been certified for use in countries other than those stated. To install this appliance in these countries, it is essential to obtain the translated instructions and in some cases the appliance will require modification. Contact Dovre for further information.

PACKING CHECKLIST

Qty Description

Fixing Kit containing:-

1 x Appliance 1 x Flue Infill Plate 1 x Log Set 1 x Packet of Embaglow

1 x Instruction Manual

Installation Instructions

Technical Specification

381

138

494

560

391

35130

Installation Instructions

Site Requirements

1. Flue & Chimney Requirements

1.1 The chimney or flue system must comply with the rules in force, and must be a minimum of 127mm in diameter. (5").

1.2 The minimum flue height for the appliance must be 3 metres (10ft). Any horizontal flue run from the rear outlet must not exceed 100mm from the back of the appliance.

1.3 The chimney or flue must be free from any obstruction. Any damper plates must be removed or secured in the fully open position, and no restrictor plates fitted.

1.4 The chimney must be swept prior to the installation, but it need not be swept if it can be seen the chimney is clean and unobstructed throughout its entire length.

1.5 A5" (127mm) liner must be used if fitting the appliance into an existing brick built chimney.

Larger lined flues can work, but in some instances could

cause cold start flue problems resulting in nuisance shutdown. Lined flues above 7" (175mm) are not recommended.

1.6 Due to recent changes to European chimney standards, new flues and chimneys are described by their temperature, pressure and resistance to corrosion, condensation and fire. To assist in identifying the correct flue system, the minimum flue specification is shown in the Technical Specification. Existing chimneys are not covered by this system.

2. Flue Options

 ArangeofVitreousEnamelGlossBlackfluepipeis

available to compliment the Dovre 280. Please contact your Dovre retailer for further information.

3. Gas Supply

THIS APPLIANCE IS INTENDED FOR USE ON A GAS

INSTALLATIONWITHAGOVERNEDMETER.

3.1 Before installation, ensure that the local distribution conditions (identification of the type of gas and pressure) and the adjustment of the appliance are compatible.

3.2 Ensure the gas supply delivers the required amount of gas and is in accordance with the rules in force.

3.3 You can use soft copper tubing on the installation and soft soldered joints outside the appliance and below the fire.

3.4 A means of isolating the gas supply to the appliance must be provided independent of any appliance control.

3.5 All supply gas pipes must be purged of any debris that may have entered prior to connection to the appliance.

3.6 The gas supply must be installed in a way that does not restrict the removal of the appliance for servicing and inspection.

4. Ventilation

IMPORTANT: Ensure any national ventilation

requirements are taken into account during installation of the appliance.

UK ONLY:

The Dovre 280 has a nominal input not exceeding 7.0kW

and does not normally require any additional permanent ventilation.

FOR THE REPUBLIC OF IRELAND REFER TO THE

RULESINFORCEFORVENTILATIONREQUIREMENTS.

5. Appliance Location

5.1 Building Regulations state this appliance must stand on a non-combustible hearth that is at least 12mm thick and projects 50mm minimum from the base of the appliance in all directions, however Dovre recommend the hearth extends to the following dimensions, see Diagram 1.

A = 794 B = 451 C = 12

Installation Instructions

Site Requirements

MINIMUM CLEARANCE

5.2 The appliance is not suitable for installation against a combustible wall. All combustible materials must be removed from behind the appliance.

5.3 Ensure that all minimum clearances to combustible

materials are complied with, see Diagrams 2 & 2A.

The specified clearances provide the minimum distance to

combustible materials. If the appliance is intended to be installed into a non-combustible opening the clearance to the sides and above the appliance can be reduced. However, it is recommended that the specified clearances are maintained irrespective of the materials used in the construction of the opening to allow adequate air flow and access to controls. The clearance at the rear of the

appliancemustalwaysbeaminimumof50mm.

150

225

794

150

5.4 In a non-combustible recess be careful to allow enough clearance at the sides and rear of the appliance to perform spillage tests and reach the controls.

Installation Instructions

2. Upgrading the Appliance

2.1 The appliance is fitted with a control valve that can easily be upgraded to battery powered remote control.

There are two versions of this control which can be obtained

through your local Dovre stockist.

There is no requirement for this upgrade to be carried out by

an approved Gas engineer. However Dovre recommend that this task is undertaken by a suitably competent person.

2.2 This upgrade can be fitted before or after installation but if side clearances are limited then it will be easier to upgrade the appliance before installation. Full instructions are included with the kit.

Standard Remote Control

(PART NUMBER 8455)

2.3 This remote control can control the gas appliance after the pilot has been lit. It can turn the main burner on and regulate it from low through to high and back again. It can turn the main burner off leaving the pilot burning.

Thermostatic and Timer Remote Control

(PART NUMBER 8456)

2.4 This remote control can control the gas appliance after the pilot has been lit.

MANUAL MODE

Can be used to turn the main burner on and manually

regulate it from low through to high and back again. It can also be used to turn the main burner off leaving the pilot burning.

AUTO MODE

Will automatically regulate the room to a pre-set temperature.

TIMER MODE

Will turn the appliance on and off according to a pre-set programme and automatically regulate the room temperature during the two on periods.

1. Safety Precautions

1.1 For your own and other’s safety, you must install this

appliance according to local and national codes of practice. Failure to install the appliance correctly could lead to prosecution. Read these instructions before installing

and using this appliance.

1.2 These instructions must be left intact with the user.

1.3 Do not attempt to burn rubbish on this appliance.

1.4 Keep all plastic bags away from young children.

1.5 Do not place any object on or near to the appliance and allow adequate clearance above the appliance.

IF THE APPLIANCE IS EXTINGUISHED OR GOES OUT

IN USE, WAIT 3 MINUTES BEFORE ATTEMPTING TO RELIGHT THE APPLIANCE.

1.6 The appliance is fitted with the Dovre Flue Sure System, which will act to cut off the gas supply to the burners in the event of incorrect operation of the flue. If the system acts to cut off the gas supply, this indicates that there is insufficient flue pull. If this occurs a minimum of 10 minutes should be allowed before trying to relight. Continued operation of this safety device means there may be a serious problem with the flue system. A qualified gas engineer should inspect this.

1.7 Do not alter or tamper with the Flue Sure System. Use only genuine Dovre replacement parts when servicing the system

- refer to the Servicing Section, Replacing Parts.

DO NOT USE THE APPLIANCE UNTIL AN ENGINEER

SAYS IT IS SAFE TO DO SO.

IMPORTANT: REFER TO DATA BADGE AND

TECHNICAL SPECIFICATION AT THE FRONT OF THE MANUAL TO ENSURE THE APPLIANCE IS CORRECTLY ADJUSTED FOR THE GAS TYPE AND CATEGORY APPLICABLE IN THE COUNTRY OF USE.

FOR DETAILS OF CHANGING BETWEEN GAS

TYPESREFERTOSERVICING,SECTION14,

REPLACING PARTS.

Unpacking

1.8 Remove the appliance from its packaging, and check that it is complete and undamaged.

Put the loose ceramic parts to one side so that they are not

damaged during installation.

3. Installation of the Appliance

3.1 Decide whether to use top or rear flue exit. The appliance is factory built for rear flue exit but it can be

changed to top exit by swapping the flue spigot and blanking plate located on the appliance.

3.2 Position the appliance ensuring all appropriate clearances are observed.

3.3 Having run the gas supply to the appliance PURGE THE SUPPLY PIPE.

This is essential to expel any debris that can block the gas

controls.

3.4 Connect the gas supply to the 8mm-compression elbow at the right-hand rear corner of the appliance

There is a cutout in the right-hand rear leg to enable a

straight connection to the rear of the appliance, see Diagram 1.

3.5 The flue system can now be connected to the appliance.

3.6 Ensure all joints are sealed with a fire resistant cement and use a self-tapping screw at the flue spigot joint.

4. Gas Soundness Pressure Check

4.1 Connect a suitable pressure gauge to the test point located on the inlet fitting and turn the gas supply on. Light the appliance and check all gas joints for possible leaks. Turn the appliance to maximum and check that the supply pressure is as stated on the databadge. Turn the gas off and replace the test point screw, turn the gas on and check the test point for leaks.

Installation Instructions

5. Removing the Door

IMPORTANT: THE OUTER PANELLING OF THE APPLIANCE IS MADE FROM CAST IRON. USE

CAUTIONWHENINSTALLING,REMOVINGAND STORINGASTHECOMPONENTSAREHEAVY

AND SHOULD BE HANDLED CAREFULLY.

5.1 For rear flue exit lift the top of the appliance off and put to one side.

5.2 For top flue exit lift and support the top to give clearance, see Diagram 2.

5.3 Lift the front upwards until it is clear of the slots and pull away from the appliance, see Diagram 3.

5.4 Remove the glass frame by undoing the fixing screws and lifting clear, see Diagram 4. Take care to support the glass

window panel when removing the screws.

6. Arrangement of Fuel Bed

Advice on handling and disposal

of fire ceramics

The fuel effect of the log version of this

appliance is made from Refractory Ceramic Fibre (RCF), a material which is commonly used for this application.

Protective clothing is not required when

handling these articles, but we recommend you follow normal hygiene rules of not smoking, eating or drinking in the work area and always wash your hands before eating or drinking.

To ensure that the release of RCF fibres are

kept to a minimum, during installation and servicing a HEPA filtered vacuum is recommended to remove any dust accumulated in and around the appliance before and after working on it. When servicing the appliance it is recommended that the replaced items are not broken up, but are sealed within heavy duty polythene bags and labelled as RCF waste.

RCF waste is classed as stable, non-reactive

hazardous waste and may be disposed of at a licensed landfill site.

Excessive exposure to these materials may

cause temporary irritation to eyes, skin and respiratory tract; wash hands thoroughly after handling the material.

7. Log Layout

LOGS MUST BE POSITIONED ACCORDING TO THE

FOLLOWINGINSTRUCTIONSTOGIVETHECORRECT

FLAME EFFECT

7.1 Ensure the burner tray is clean and free from any debris, see Diagram 5.

The three logs that make up the fuel bed are visually distinct

and fit into specific parts on the burner tray.

7.2 Place the rear log into position between the rear brackets and pushed up against the back panel, see Diagram 6.

Log 1

7.3 Place the second log into the left hand groove on the burner tray, see Diagram 7.

The log should butt up against the raised molding and the

left hand side liner.

Log 2

7.4 Place the third log into the groove on the right hand side, see Diagram 8 .

The log should butt up against the raised molding and the

right hand side liner.

Log 3

Installation Instructions

7.5 Once the logs are in there are two embers which can be loosely placed at the front of the fuel bed and cover the tabs securing the burner tray, see Diagram 9.

Embers

7.6

Use some of the Embaglow provided and cover the ports in the burner tray with a liberal amount of fibres, see Diagram 10.

It is essential to cover the port in the middle of the

burner tray in order to get the most visually appealing flame picture.

NOTE: It is not necessary to use all of the Embaglow.

It is essential to

cover the

central port

Embaglow

7.7 Fix log bar into position, see Diagram 11.

8. Completion of Assembly

8.1 Use a ceramic glass product generally sold for cleaning ceramic hobs to clean the glass front.

8.2 Ensure that the rope seal on the back of the glass frame is intact and replace the screws working from the top down. Tighten the screws evenly DONOTOVERTIGHTEN, see Diagram 12.

NEVEROPERATETHEAPPLIANCE WHEN THE GLASS FRAMEISREMOVED,ORTHEGLASSISBROKEN.

8.3 Replace ALL of the securing screws ensuring that a screw is present in all fixing slots.

UNDER NO CIRCUMSTANCES SHOULD THE APPLIANCE BE USED IF ANY OF THE GLASS FRAME RETAINING SCREWS ARE LOOSE OR MISSING.

8.4 With the top still supported or removed refit front by locating in grooves and lowering into place, see Diagram 13.

8.5 Now replace top, see Diagram 14.

Installation Instructions

8. Operating the Appliance

9.1 The control valve is at the foot on the right-hand side of the appliance. It has two controls, see Diagram 15:

1. The right-hand knob controls the pilot ignition

2. The left-hand knob controls the main burner

9.2 Refer to separate instructions if your appliance is upgraded to include battery remote control. The instructions below apply whether or not you have the remote upgrade.

Lighting the Pilot

9.3 To start the left-hand and right-hand control knobs must both point to off ( ):

9.4 Press in the right-hand control knob and rotate anticlockwise until a click is heard. Continue to press in. The knob points to the pilot ( ).

The pilot is lit

9.5 Keep the knob depressed for 10 seconds before releasing. The pilot remains lit.

Repeat the above steps if the pilot does not stay lit

NOTE: If the pilot goes out, the Interlock system

prevents you lighting again for a short period

9.6 If, after repeating the above steps the pilot does not light, contact your Retailer or Installer.

9.7 Turn the right-hand knob to the left to main burner setting ( )

Adjusting the Flame height

9.8 You can now adjust the flame height and temperature using the left-hand control knob.

9.9 Turn the left-hand knob anti-clockwise to increase the flame height

9.10 Turn clockwise to decrease the height

IMPORTANT: YELLOW FLAMES TYPICALLY APPEAR WHEN THE APPLIANCE HAS REACHED NORMAL OPERATING TEMPERATURE. THIS CAN TAKE UP TO 30 MINUTES.

WARNING: IF THE APPLIANCE FAILS TO LIGHT OR BECOMES EXTINGUISHED IN USE, WAIT 3 MINUTES BEFORE ATTEMPTING TO RELIGHT.

1. Commissioning

1.1 Close all doors and windows in the room.

1.2 Ignite the appliance and operate on maximum for 10 minutes.

1.3 Position a lighted smoke match just inside the draught diverter opening at the rear of the appliance.

1.4 Check all smoke is drawn into the opening, see Diagram 1.

Rear of Appliance

Draft diverter lip

Smoke match

1.5 If there is any doubt, run the appliance for a further 10 minutes, and repeat the test.

1.6 If there are any extractor fans in adjacent rooms, the test must be repeated with the fans running on maximum and interconnecting doors open.

IF SPILLAGE PERSISTS, DISCONNECT THE APPLIANCE AND

SEEKEXPERTADVICE.

1.7 Complete the Commissioning Checklist at the front of this manual covering:

— Flue checks

— Gas checks

— Log layout - flame picture

1.8 Upon completion of the commissioning and testing of the installation and correct operation of the appliance, the installer must instruct the user how to operate the appliance.

1.9 Guide the user through the User Instructions paying particular attention to:

a) Regular servicing (Section 11 of the User Instructions).

b) Ventilation (Section 12 of the User Instructions) - point out

the ventilation positions where applicable.

c) Hot surfaces (Section 14 of the User Instructions).

Commissioning

1. Servicing Requirements

IMPORTANT – The glass panel on this appliance should be checked for any signs of damage on the front face of the glass panel (scratches, scores, cracks or other surface defects). If damage is observed, the glass panel must be replaced and the appliance must not be used until a replacement is installed. Under no circumstances should the appliance be used if any damage is observed. Please isolate the appliance until a replacement glass panel has been obtained and installed. Replacement glass panels can be purchased via the retailer from which the appliance was purchased or any other Dovre distributor.

This appliance must be serviced at least once a year by a competent person.

All tests must be carried out in accordance with the current Gas Safe recommendations.

1.1 Before Testing:

—Conduct a gas soundness test for the property ensuring

there are no leaks before servicing.

—Check the operation of the appliance before testing.

1.2 Special checks:

—Clean the burner using a vacuum cleaner with a soft brush

attachment. Ensure all debris is removed from the burner ports.

—Clean away lint or fluff from the pilot. —Clean away lint or fluff from under the burner. —Check the spark gap on the pilot is correct, see Diagram 1. —Ensure that the glass frame is secured correctly and that

all retaining screws are in place.

1.3 Correct any faults found during the initial test.

1.4 Re-commission the appliance in accordance with

Commissioning Procedures.

1.5 Advise the customer of any remedial work undertaken.

13mm

7 mm

Servicing Instructions

Servicing/Fault Finding Charts

IGNITION FUNCTIONAL CHECK 1

PILOT WILL NOT LIGHT

Ensure there is no debris around the pilot assembly,

(e.g. soot, etc.) which could short the spark, clean the

area.

Operate the valve.

Is there a spark?

Consult User

Instructions and retry.

Check alignment of pilot

burner head, change the

ignition lead,

See section 7 Replacing Part

Check isolation tap and

gas meter, retry.

Correct and

retry.

Purge the gas pipes and

retry.

GO TO THE NEXT

CHART IGNITION

FUNCTIONAL CHECK 2

SYSTEM OK

There is a blockage in the system, check the inlet test point,

the mag seating, valve and pilot filter.

Is the gas turned on to the

appliance?

Is the gas pressure correct?

Has the system got

any air in it?

Does the pilot light?

Is the control being

operated correctly?

Will the pilot light

with a match?

Yes

FLAME FAILURE FUNCTIONAL CHECK 3

IGNITION FUNCTIONAL CHECK 2

Remove the electrode lead

from the piezo. Operate the

valve. Does a spark jump from

the piezo to the valve body?

Replace the piezo

and gas valve and retry.

Yes

PILOT WILL NOT STAY LIT OR FIRE GOES OUT IN USE

Ensure there is no debris around the pilot assembly,

(e.g. soot etc.) Check for fluff in the pilot aeration hole.

See the Diagram in the Replacing Parts section.

Problem is with the

pipe work or

fittings which lead

to the appliance.

Correct

and retry.

Is thermocouple

connection good

in back of valve?

Replace

thermocouple.

Will pilot

stay alight?

Change mag

unit.

Is the pilot flame of

the correct length?

See Servicing

Requirements

Diagram 1.

Change the

pilot unit.

Will pilot

stay alight?

With the pilot

running is the gas

pressure as stated on

the data badge?

With the appliance

running on full is the

gas at

the pressure stated

on the data badge?

Run for no more

than 60 seconds

turn off, time interval

until mag unit shuts

with a click. Is this

greater than 7

seconds?

Run for a maximum of

60 seconds, turn off,

time interval until mag

unit shuts with a click.

Is this greater than 7

seconds?

Tighten the

connection and retry.

Yes

SYSTEM OK

Yes

Light the pilot and keep the control knob pushed in

at least 10 seconds before releasing.

NO SPARK

Ensure there is no debris around the pilot assembly,

(e.g. soot etc.) which could short the spark, clean the area.

Consult the users

instructions, retry.

Operate the valve to light

the pilot, does the valve

'click'?

Operate the valve to light

the pilot, does the valve

'click'?

Has ignition lead

become detached or is

connection poor?

Remove the ignition lead

from electrode with insulated

pliers. Hold the tip 4mm from the

pilot pipework, is there a spark

when the valve ‘clicks’?

Is the electrode wire

detached from the piezo

in the valve?

Replace the combined

lead and piezo, retry.

Correct and retry.

Check for defective or

damaged control knob spindle

or cam operation. Check for

correct location of piezo

components. Correct and retry.

Is the control system being

operated correctly?

Reset the pilot burner.

Yes

Replace the electrode.

Replace the electrode

lead and retry.

Is the flue working?

Rectify flue

Yes

Fault Finding Charts

Servicing Instructions

Servicing Instructions - Replacing Parts

3. Window Frame Assembly

3.1 Remove the glass frame by undoing the fixing screws and

lifting clear, see Diagram 3. Take care to support the glass

window panel when removing the screws.

3.2 Place carefully to one side.

3.3 Lift out the log guard and carefully remove the ceramic fuel bed components.

3.4 Refit in reverse order.

3.5 Ensure that the rope seal on the back of the glass frame is intact and replace the screws working from the top down. Tighten the screws evenly DONOTOVERTIGHTEN, see Diagram 3.

NEVEROPERATETHEAPPLIANCEWHENTHEGLASS

FRAMEISREMOVEDORBROKEN.

3.6 Replace ALL of the securing screws ensuring that a screw is present in all fixing slots.

UNDER NO CIRCUMSTANCES SHOULD THE APPLIANCE BE USED IF ANY OF THE GLASS FRAME RETAINING SCREWS ARE LOOSE OR MISSING.

1. General

1.1 All main components can be replaced without removing the appliance from its installation.

1.2 Ensure the appliance and surrounds are cool before servicing.

IT IS ESSENTIAL THAT THE GAS SUPPLY TO THE

APPLIANCE IS TURNED OFF AT THE ISOLATION

DEVICEBEFOREPROCEEDINGFURTHER.

2. Removing the Door

IMPORTANT: THE OUTER PANELLING OF THE APPLIANCE IS MADE FROM CAST IRON. USE

CAUTIONWHENINSTALLING,REMOVINGAND STORINGASTHECOMPONENTSAREHEAVYAND

SHOULD BE HANDLED CAREFULLY.

2.1 For rear flue exit lift the top of the appliance off and put to one side.

2.2 For top flue exit lift and support the top to give clearance, see Diagram 1.

Lift the front upwards until it is clear of the slots and pull

away from the appliance, see Diagram 2.

Servicing Instructions - Replacing Parts

4. Baffle & Ceramic Liners

4.1 To access the burner tray and interior workings of the appliance it may be necessary to remove the baffle and the liners.

BAFFLE

4.2 The baffle must be removed before the liners can be taken out of the appliance.

To do this undo the two screws securing it to the roof of the

firebox, see Diagram 4.

Screws

4.3 The baffle can now be removed through the front of the appliance.

CERAMIC LINERS

Once the baffle has been placed carefully to one side the

liners can then been taken out in the following order.

4.4 To remove the Left Hand liner first tilt inwards towards the centre of the firebox before lifting up and pulling out through the front of the firebox, see Diagram 5.

4.5 To remove the Right Hand liner first tilt inwards towards the centre of the firebox before lifting up and pulling out through the front of the firebox, see Diagram 5.

The two side liners also support the raised rear liner. Taking out the side liners will allow the rear liner to drop

down so ensure it is supported and removed carefully, see Diagram 6.

4.6 The lower rear liner does not need to be removed from the bracket in order to access the burner tray for maintenance, but can be lifted off in order to clean or replace, see Diagram 7.

4.7 With the liners and baffle removed the firebox is clear for cleaning and maintenance, see Diagram 8.

4.8 To replace the liners liner and baffle reverse these procedures.

Servicing Instructions - Replacing Parts

5. Main Burner

5.1 To replace the main burner:

Remove the baffle and enamel liners, see Section 4.

5.2 Remove the three securing screws from the edges of the burner, see Diagram 9.

Screws

5.3 Slide the burner fully to the right whilst lifting the Left Hand side clear of the bracket, see Diagram 10.

Slide to the right and lift the Left hand side

5.4 Slide the burner back to the left and out of its location.

IMPORTANT: Take care when removing the burner not

to damage the ceramic pad with the pilot unit attached.

Refit in reverse order.

6. Pilot Unit

6.1 The pilot assembly consists of five components, which can be individually replaced:

6a) Pilot burner bracket 6b) Pilot injector 6c) Electrode 6d) Thermocouple 6e)Gasket

6.2 Turn the gas supply off at the isolation device, remove the

door and place to one side, carefully remove the ceramic fuel bed components.

6a Pilot Burner Bracket

6.3 Remove the two fixing screws from the pilot bracket, see Diagram 11. Gently draw the assemble away from the firebox to give access to the nuts and ignition lead.

NOTE: TAKE CARE NOT TO DAMAGE THE GASKET.

6b Pilot Injector

6.4 Undo the compression nut on the pilot feed pipe and withdraw the injector which will be hooked onto the olive. When replacing an injector always make sure it is hooked onto the olive before inserting it into the pilot burner, see Diagram 12.

6c Electrode

6.5 Disconnect the ignition lead and undo the retaining nut. The electrode can now be removed, note the orientation of the electrode terminal when reassembling, see Diagram 13.

Servicing Instructions - Replacing Parts

6d Thermocouple

6.6 Undo the retaining nut and withdraw the thermocouple. Undo the thermocouple from the back of the gas valve, see Diagram 14. Reassemble in reverse order. Do not overtighten.

6e Gasket

6.7 Disconnect all the above components and withdraw the gasket. If it is damaged, replace with a new item. Always replace the gasket first when reassembling the pilot components.

7. Ignition Lead

7.1 Follow the Pilot Unit instruction to access the back of the

pilot assembly.

7.2 Disconnect the ignition lead from the electrode.

7.3 Remove the front cover from the control valve by removing

the retaining screw, Diagram 15 and gently levering clear with flat bladed screwdriver, see Diagram 16.

NOTE: There is a small cylindrical metal spacer inside the cover, this must be kept and replaced on the fixing screw on re-assembly

7.4 Disconnect the other end of the ignition lead from the valve body noting the route of the ignition lead.

7.5 Replace with a new ignition lead following the same route as the old one.

Replace the valve cover and the pilot assembly.

7.6 Check operation of the new ignition lead.

8. Piezo

8.1 The piezo assembly used on this appliance is not serviceable and is unlikely to fail.

8.2 If a new piezo is required it will be necessary to change the valve, see Section 9.

9. Gas Valve

9.1 To remove the valve turn off the gas supply at the isolation device.

9.2 Disconnect the 2 x 8mm and 1 x 4mm gas pipe fittings at the back of the gas valve, see Diagram 17 (A).

9.3 Disconnect the thermocouple, see Diagram 17 (B).

9.4

Disconnect the ignition lead from the gas valve, see Diagram 17 (D)

9.5 Remove the cover, see Section 7.3.

9.6 Undo the two bolts securing the gas valve to the appliance and remove the valve, see Diagram 17 (C).

9.7 Replace in reverse order.

9.8 Check all joints for gas leaks and check operation of the thermocouple and ignition lead.

Servicing Instructions - Replacing Parts

10. Magnetic Safety Valve

10.1 Turn the gas supply off at the isolation device.

10.2 Undo the thermocouple connection from the back of the gas valve, see Diagram 18 (A).

10.3 Pull the sensor leads clear and remove the interrupter block, see Diagram 18 (B).

10.4 Undo the magnetic valve-retaining nut from the back of the control valve, see Diagram 18 (C).

10.5 Gently tap out the magnetic valve and replace with a new unit.

10.6 Replace the retaining nut and tighten.

10.7 Reassemble the interrupter block and leads and secure the thermocouple connection in the rear of the gas control. (Do not overtighten).

10.8 Turn the gas supply on and check the entire pipework and valve joints for any leaks

11. Main Injector

11.1 To remove the main injector turn off the gas supply at the isolation device.

11.2 Remove the main burner, see Section 5.

11.3 Undo the compression nuts from the feed pipe and the gas valve under the appliance.

11.4 Working from inside the firebox remove the lock nut from the injector, see Diagram 19.

11.5 Extract the injector with the feed pipe from beneath the appliance.

11.6 Holding the injector with a spanner:

11.7 Undo the feed pipe. Note the orientation of the Injector.

11.8 Re-assemble in reverse order.

11.9 Turn on the gas supply and check for leaks.

12. Flue Sure System

12.1 Open the door and remove the ceramics, placing them carefully to one side.

12.2 Undo the two screws in the back of the firebox and carefully withdraw the bracket, see Diagram 20 and 21.

12.3 Disconnect the two sensor wires.

12.4 Undo the two retaining screws.

12.5

Remove the sensor and the two plastic spacers, see Diagram 22.

Screws

Sensor

Spacers

12.6 Refit the new sensor ensuring the plastic spacers are located between the bracket and the sensor.

12.7 Refit the leads.

12.8 Feed the cable back through the hole as you replace the bracket.

When the bracket is located correctly it sits flush with the

back panel without force. If not positioned correctly the bracket sits at an angle, see Diagram 23.

13. Primary Aeration Plate

NOTE: Not all models have aeration plates. Please refer

to the Technical Specification.

13.1 To replace the primary aeration plate turn off the gas supply at the isolation device.

13.2 Remove the burner, see Installation Instructions, Replacing Parts, Section 5.

13.3 Detach the aeration plate from the venturi, see Diagram 12.

13.4 Reassemble in reverse order.

NOTE: Even if no aeration plate is required, the small

screw must be replaced.

Servicing Instructions - Replacing Parts

14. Changing Between Gas Types

In order to change between gas types, it will be necessary

to change the following items:

Pilot Injector

 ControlValve

Injector Aeration Plate (if required) Data Badge

A kit of parts is available for this, always quote the Model

number and Serial number when ordering any spare parts.

NOTE:THECONTROLVALVEISFACTORYPRESET

FOR THE CORRECT GAS TYPE AND MODEL, A NEW UNIT WILL NEED TO BE ORDERED WHEN CHANGING BETWEEN GAS TYPES.

15. Control Upgrade

See Installation Instructions, Section 2.

16. Short Spares List

COMPONENT

NG LPG

G20 G31

20mb 37mb

MAIN INJECTOR IN0001 IN0065

AERATION PLATE GZ3270 GZ2025

PILOT INJECTOR PI0026 PI0015

BURNER ASSEMBLY GZ9712 GZ9713

THERMOCOUPLE PI0011

MAGNETIC UNIT GC0166

ELECTRODE PI0053

GAS VALVE GC0088K**

IGNITION LEAD GC0090

LH CERAMIC PANEL CE1013

RH CERAMIC PANEL CE1014

BACK CERAMIC PANEL CE1015

TOP CERAMIC PANEL CE1016

LOG SET CE0960

TTB SENSOR EL0001

SENSOR LEAD EL0064

INTERRUPTER GC0026

STANDARD UPGRADE KIT 8455

THERMO UPGRADE KIT 8456

** Note :- The control valve is factory preset for correct gas

type and model.

1STSERVICE

Date of Service .........................................................................

Next Service Due ......................................................................

Signed .......................................................................................