Dovre 280 Instructions For Use Installation And Servicing

Instructions for Use, Installation and Servicing

For use in GB, IE (Great Britain and Republic of Ireland)

Dovre 280

Conventional Flue Log Effect Stove

With Upgradeable Control Valve

PR1812 Issue 2 (August 2014)

THE OUTER CASING, FRONT AND GLASS PANEL BECOME EXTREMELY HOT DURING OPERATION AND

WILL RESULT IN SERIOUS INJURY AND BURNS IF TOUCHED. IT IS THEREFORE RECOMMENDED THAT A

FIREGUARD COMPLYING WITH BS 8423:2002 IS USED IN THE PRESENCE OF YOUNG CHILDREN, THE

ELDERLY OR INFIRM.

This product contains a Heat resistant glass panel. This panel should be checked during Installation and at each servicing interval. If any

damage is observed on the front face of the glass panel (scratches, scores, cracks or other surface defects), the glass panel must be

replaced and the appliance must not be used until a replacement is installed. Under no circumstances should the appliance be used if any

damage is observed, the glass panel is removed or broken.

It is essential that ALL of the screws that retain the glass frame are replaced and tightened correctly. Under no circumstances should the

appliance be operated if any of these screws are loose or missing.

These Instructions must be left with the appliance for future reference and for consultation when servicing the appliance. Please make the

customer aware of the correct operation of the appliance before leaving these instructions with them.

The commissioning sheet found on Page 3 of this Instruction manual must be completed by the Installer prior to leaving the premises.

IMPORTANT

2

Appliance Commissioning Checklist ......................3

User Instructions .......................................................4

Installation Instructions ............................................9

Technical Specifications .............................................................9

Site Requirements .................................................................... 11

Installation ................................................................................13

Commissioning ......................................................................... 18

Servicing Requirements .........................................19

Fault Finding .............................................................................19

How to replace parts ................................................................ 21

Basic spare parts list ................................................................ 26

Service Records ...................................................................... 27

Covering the following models:

Contents

Model

NATURAL GAS LPG

Black DV541-010 DV541-409

Ivory DV541-042 DV541-440

Black Enamel DV541-093 DV541-456

Majolica Brown DV541-116 DV541-475

3

IMPORTANT NOTICE

Explain the operation of the appliance to the end user, hand the completed instructions to them for safe keeping,

as the information will be required when making any guaranteed claims.

To assist us in any guarantee claim please complete the following information:-

Appliance Commissioning Checklist

FLUE CHECK

PASS FAIL

1. Flue Is correct for appliance

2. Flue ow Test N/A

3. Spillage Test N/A

GAS CHECK

1. Gas soundness & let by test

2. Standing gas pressure mb

3. Appliance working pressure (on High Setting)

NB All other gas appliances must be operating on full

mb

4. Gas rate m

3

/h

5. Does Ventilation meet appliance requirements N/A

SAFETY CHECK

1. Glass checked to ensure no damage, scratches, scores or cracks.

2. Glass frame secured correctly and all screws replaced

Retailer ...............................................

.......................................................

.......................................................

Contact No. ...........................................

Date of Purchase .....................................

Model No. ............................................

Serial No. .............................................

Gas Type .............................................

Installation Company ................................

......................................................

......................................................

Engineer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contact No. ..........................................

Gas Safe Reg No. ...................................

Date of Installation ..................................

RETAILER AND INSTALLER INFORMATION

4

Welcome

Congratulations on purchasing your Dovre 280 stove, if

installed correctly Dovre hope it will give you many years of
warmth and pleasure for which it was designed.

The purpose of this manual is to familiarise you with your

appliance, and give guidelines for its installation, operation
and maintenance. If, after reading, you need further
information, please do not hesitate to contact your Dovre
retailer.

WARNING

In the event of a gas escape or if you can smell

gas, please take the following steps:

 • Immediatelyturnoffthegassupplyatthe 

meter/emergency control valve

 • Extinguishallsourcesofignition

 • Donotsmoke

 • Donotoperateanyelectricallightorpower

switches (On or Off)

 • Ventilatethebuilding(s)byopeningdoors 

and windows

 • Ensureaccesstothepremisescanbemade

Please report the incident immediately to the

National Gas Emergency Service Call Centre
on 0800 111 999 (England, Scotland and Wales)
, 0800 002 001 (N. Ireland) or in the case of
LPG, the gas supplier whose details can be
found on the bulk storage vessel or cylinder.

The gas supply must not be used until

remedial action has been taken to correct the
defect and the installation has been
recommissioned by a competent person.

1. General

1.1 Installation and servicing must only be carried out by a
competent person whose name appears on the Gas Safe
register. To ensure the engineer is registered with Gas Safe
they should possess an ID Card carrying the following logo:

1.2 In all correspondence, please quote the appliance type and
serial number, which can be found on the data badge
located under the top plate between the carcass and firebox
or on the Commissioning Checklist on Page 3.

1.3 Do not place curtains above the appliance:

You must have 300mm (1’) clearance between the appliance

and any curtains at either side.

1.4 No furnishings or other objects should be placed within

1 metre of the front of the appliance.

1.5 If any cracks appear in the glass panel do not use the
appliance until the panel has been replaced.

1.6 If, for any reason, the flue has to be removed from the
appliance, the seals must be replaced in the inner spigot.

1.7 This product is guaranteed for 2 years from the date of
installation, as set out in the terms and conditions of sale
between Dovre and your local Dovre retailer. Please consult
with your local Dovre retailer if you have any questions. In

all correspondence always quote the Model Number and
Serial Number.

2. Operating the Appliance

2.1 The control valve is at the foot on the right-hand side of the
appliance. It has two controls, Diagram 1:

1. The right-hand knob controls the pilot ignition.

2. The left-hand knob controls the main burner.

1

2.2 Refer to separate instructions if your appliance is upgraded
to include battery remote control. The instructions below
apply whether or not you have the remote upgrade.

Lighting the Pilot

2.3 To start the left-hand and right-hand control knobs must both
point to off ( ):

2.4 Press in the right-hand control knob and rotate anti­clockwise until a click is heard. Continue to press in. The
knob points to the pilot ( ).

The pilot is lit.

2.5 Keep the knob depressed for 10 seconds before releasing.
The pilot remains lit.

Repeat the above steps if the pilot does not stay lit.

NOTE: If the pilot goes out, the Interlock system

prevents you lighting again for a short period.

2.6 If, after repeating the above steps the pilot does not light,
contact your Retailer or Installer.

2.7 Turn the right-hand knob to the left to main burner setting
( ).

User Instructions

5

User Instructions

Adjusting the Flame height

2.8 You can now adjust the flame height and temperature using
the left-hand control knob.

2.9 Turn the left-hand knob anti-clockwise to increase the
flame height.

2.10 Turn clockwise to decrease the height.

IMPORTANT: YELLOW FLAMES TYPICALLY
APPEAR WHEN THE APPLIANCE HAS REACHED
NORMAL OPERATING TEMPERATURE. THIS CAN
TAKE UP TO 30 MINUTES.

WARNING: IF THE APPLIANCE FAILS TO LIGHT OR
BECOMES EXTINGUISHED IN USE, WAIT 3
MINUTES BEFORE ATTEMPTING TO RELIGHT.

3. Turning OFF the Appliance

3.1 To turn the main burner off turn the left-hand knob until it
points to off ( ). Just the pilot remains lit.

3.2 Press in and turn the right-hand knob until it points to off
( ). The pilot goes out.

4. Upgrading the Appliance

4.1 The appliance is fitted with a control valve that can easily be
upgraded to battery powered remote control.

There are two versions of this control which can be obtained

through your local Dovre stockist.

There is no requirement for this upgrade to be carried out by

an approved Gas engineer. However Dovre recommend that
this task is undertaken by a suitably competent person.

4.2 This upgrade can be fitted before or after installation but if
side clearances are limited then it will be easier to upgrade
the appliance before installation. Full instructions are
included with the kit.

Standard Remote Control

(PART NUMBER 8455)

4.3 This remote control can control the gas appliance after
the pilot has been lit. It can turn the main burner on and
regulate it from low through to high and back again.
It can turn the main burner off leaving the pilot burning.

Thermostatic and Timer Remote Control

(PART NUMBER 8456)

4.4 This remote control can control the gas appliance after the
pilot has been lit.

MANUAL MODE

Can be used to turn the main burner on and manually

regulate it from low through to high and back again. It can
also be used to turn the main burner off leaving the pilot
burning.

AUTO MODE

Will automatically regulate the room to a pre-set temperature.

TIMER MODE

Will turn the appliance on and off according to a pre-set
programme and automatically regulate the room temperature
during the two on periods.

5. Cleaning the Appliance

WARNING:NEVERCLEANTHEAPPLIANCE
WHILEIT’SHOT.THEAPPLIANCE STAYS HOT

FOR A LONG TIME AFTER SHUTDOWN.

IMPORTANT: THE OUTER PANELLING OF THE
APPLIANCE IS MADE FROM CAST IRON. USE

CAUTIONWHENINSTALLING,REMOVINGAND
STORINGASTHECOMPONENTSAREHEAVY

AND SHOULD BE HANDLED CAREFULLY.

5.1 Make sure the appliance and surrounds are cool before
cleaning.

REMOVINGTHEDOOR

5.2 For rear flue exit lift the top of the appliance off and put to
one side.

5.3 For top flue exit lift and support the top to give clearance,
see Diagram 2.

2

5.4 Lift the front upwards until it is clear of the slots and pull
away from the appliance, see Diagram 3.

3

6

5.5 Remove the glass frame by undoing the fixing screws and

lifting clear, see Diagram 4. Take care to support the glass

window panel when removing the screws.

5.6 Place carefully to one side.

4

5.7 Lift out the log guard, see Diagram 11.

5.8 Carefully remove the ceramic fuel bed components and set
aside. Protect the floor coverings and follow the advice
given in Section 6.

5.9 The logs do not require cleaning. Do not use a vacuum
cleaner or brush to clean the coals, any large pieces of
debris can be removed by hand.

5.10 Ensure any debris is removed from the burner ports.

5.11 Replace the ceramics, see Section 6.

5.12 Ensure that the rope seal on the back of the glass frame is
intact and replace the screws working from the top down.
Tighten the screws evenly DONOTOVERTIGHTEN, see
Diagram 4.

5.13 Replace ALL of the securing screws ensuring that a screw is
present in all fixing slots.

UNDER NO CIRCUMSTANCES SHOULD THE

APPLIANCE BE USED IF ANY OF THE FRAME
RETAINING SCREWS ARE LOOSE OR MISSING.

5.14 With the top still supported or removed refit front by locating
in grooves and lowering into place, see Diagram 3.

5.15 Replace top, see Diagram 2.

NEVEROPERATETHEAPPLIANCE WHEN THE GLASS

FRAMEISREMOVED,ORTHEGLASSISBROKEN.

5.16 Use a damp cloth to clean the outer casing of the appliance.

User Instructions

6. Arrangement of Fuel Bed

Advice on handling and disposal

of fire ceramics

The fuel effect of the log version of this
appliance is made from Refractory Ceramic
Fibre (RCF), a material which is commonly used
for this application.

Protective clothing is not required when
handling these articles, but we recommend you
follow normal hygiene rules of not smoking,
eating or drinking in the work area and always
wash your hands before eating or drinking.

To ensure that the release of RCF fibres are kept
to a minimum, during installation and servicing
a HEPA filtered vacuum is recommended to
remove any dust accumulated in and around the
appliance before and after working on it. When
servicing the appliance it is recommended that
the replaced items are not broken up, but are
sealed within heavy duty polythene bags and
labelled as RCF waste.

RCF waste is classed as stable, non-reactive
hazardous waste and may be disposed of at a
licensed landfill site.

Excessive exposure to these materials may
cause temporary irritation to eyes, skin and
respiratory tract; wash hands thoroughly after
handling the material.

7. Log Layout

LOGS MUST BE POSITIONED ACCORDING TO THE

FOLLOWINGINSTRUCTIONSTOGIVETHECORRECT

FLAME EFFECT

7.1 Ensure the burner tray is clean and free from any debris,
see Diagram 5.

5

The three logs that make up the fuel bed are visually distinct

and fit into specific parts on the burner tray.

7

User Instructions

7.2 Place the rear log into position between the rear brackets
and pushed up against the back panel, see Diagram 6.

Log 1

6

7.3 Place the second log into the left hand groove on the burner
tray, see Diagram 7.

The log should butt up against the raised molding and the

left hand side liner.

Log 2

7

7.4 Place the third log into the groove on the right hand side,
see Diagram 8 .

The log should butt up against the raised molding and the

right hand side liner.

Log 3

8

7.5 Once the logs are in there are two embers which can be
loosely placed at the front of the fuel bed and cover the tabs
securing the burner tray, see Diagram 9.

Embers

9

7.6

Use some of the Embaglow provided and cover the ports in
the burner tray with a liberal amount of fibres, see Diagram 10.

It is essential to cover the port in the middle of the

burner tray in order to get the most visually appealing
flame picture.

NOTE: It is not necessary to use all of the Embaglow.

It is essential to

cover the

central port

Embaglow

10

7.7 Fix log bar into position, see Diagram 11.

11

8

7.8 Use a ceramic glass product generally sold for cleaning
ceramic hobs to clean the glass front.

The glass frame must be refitted to the appliance following

cleaning or servicing.

7.9 Ensure that the rope seal on the back of the glass frame is
intact and replace the screws working from the top down.
Tighten the screws evenly DONOTOVERTIGHTEN, see
Diagram 12.

12

7.10 Replace ALL of the securing screws ensuring that a screw is
present in all fixing slots.

UNDER NO CIRCUMSTANCES SHOULD THE

APPLIANCE BE USED IF ANY OF THE FRAME
RETAINING SCREWS ARE LOOSE OR MISSING.

NEVEROPERATETHEAPPLIANCE WHEN THE GLASS
FRAMEISREMOVED,ORTHEGLASSISBROKEN.

7.11 With the top still supported or removed refit front by locating
in grooves and lowering into place, see Diagram 13.

13

7.12 Now replace top, see Diagram 14.

14

User Instructions

8. Flue Sure System

8.1 The appliance is fitted with the Dovre Flue Sure System,
which will act to cut off the gas supply to the burners in the
event of incorrect operation of the flue. If the system acts to
cut off the gas supply, this indicates that there is insufficient
flue pull. If this occurs a minimum of 10 minutes should be
allowed before trying to relight.

Continued operation of this safety device means there may

be a serious problem with the flue system. A qualified gas
engineer should inspect this.

DO NOT USE THE APPLIANCE UNTIL AN ENGINEER

SAYS IT IS SAFE TO DO SO.

9. Flame Failure Device

9.1 This is a safety feature incorporated on this appliance which
automatically switches off the gas supply if the pilot goes out
and fails to heat the thermocouple.

10. Running In

10.1 During initial use of a new Dovre appliance a strong odour
will be encountered as various surface coatings become hot
for the first time. Although these odours are harmless it is
recommended that the appliance is operated on maximum
for 4 to 8 hours in order to fully burn off these coatings. After
this period the odours should then disappear.

If the odours persists, please contact your installer for advice.

10.2 During the first few hours of burning there may be
discolouration of the flames. This will also disappear after a
short period of use.

11. Servicing

11.1 The appliance must be serviced every 12 months by a
qualified Gas Engineer. In all correspondence always quote
the Model number and the Serial number which may be
found on the Commissioning Checklist (Page 3).

12. Ventilation

12.1 Any purpose provided ventilation should be checked
periodically to ensure that it is free from obstruction.

13. Installation Details

13.1 Your installer should have completed the commissioning
sheet at the front of this book. This records the essential
installation details of the appliance. In all correspondence
always quote the Model number and Serial number.

14. Hot Surfaces

14.1 Parts of this appliance become hot during normal use.

Regard all parts of the appliance as a ‘working surface’.

14.2 Provide a suitable fire guard to protect young children
and the infirm.

9

Installation Instructions

Technical Specification

Covering the following models:

Model Gas

CAT.

Gas Type Working

Pressure

Aeration Injector Gas Rate

m3/h

Input kW

(Gross)

Country

High Low

Dovre 280

I

2H

Natural (G20) 20mbar 6mm x 6mm 260 0.433 4.55 2.5 GB, IE

I

3P

Propane (G31) 37mbar 1 x (14mm x 15mm) 102 0.164 4.35 2.5 GB, IE

EfciencyClass2-75%/NOxClass4

Flue Outlet Size 127mm (5”) ø

Gas Inlet Connection Size 8mm ø

Minimum ue specication T260 / N2 / O / D / 1

Maximum ue temperature 220°C

Model

NATURAL GAS LPG

Black DV541-010 DV541-409

Ivory DV541-042 DV541-440

Black Enamel DV541-093 DV541-456

Majolica Brown DV541-116 DV541-475