Douwe Egberts Gallery 310 Operating Instructions Manual

OPERATING INSTRUCTIONS

Gallery 310

75535400

10.2010

Copyright © All rights reserved. This manual may not be translated or copied or reproduced in any form or by any means in whole or in part without the prior written consent
of Wittenborg ApS.

Wittenborg ApS issues no explanations or guarantees with regard to the contents of this publication and expressly disclaims all responsibility for any implied guarantees.
Wittenborg ApS reserves the right to revise and change the contents of this manual without notice.
Original document.

Published by Wittenborg ApS, a company of N&W GLOBAL VENDING GROUP
Seebladsgade 1-3, DK-5000 Odense C.

Part No: 75535400
Published in 2010, week 42 .

The symbol indicates that the machine may not be disposed of as ordinary waste; it must be disposed of in accordance with the provisions
of the European directive 2002/96/CE (Waste Electrical and Electronics Equipments - WEEE) and of any resulting national laws, for
preventing any possible adverse effects on the environment and on human health.
For correct disposal of the machine, contact the dealer from whom you have purchased the machine or our after sales service.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

All packing materials shall be disposed of in a manner which is safe for the environment.

Table of contents

10.2010 Gallery 310 i

TABLE OF CONTENTS

Introduction................................................................................. 1

Safety........................................................................................... 2

Technical Data ............................................................................ 4

Product presentation

Vending machine components ..................................................... 7

- Machine front.............................................................................. 7

- Operating panel.......................................................................... 7

- Machine cabinet ......................................................................... 8

Operation

Jug panel (Multibrew) ................................................................... 9

Discount lock ................................................................................ 10

Navigation buttons........................................................................ 11

- Settings buttons.......................................................................... 13

Overview of Operator and Technicians functions......................... 14

Short cuts ..................................................................................... 22

Additional Features....................................................................... 25

- Multi-vend................................................................................... 25

- Single-vend ................................................................................ 25

Cleaning and maintenance

General instructions...................................................................... 26

Maintenance routines ................................................................... 27

- Schedule for regular maintenance routines................................ 27

- Schedule for deep and occasional maintenance routines.......... 28

Regular cleaning

Opening and disconnecting machine ........................................... 30

Loading cups ................................................................................ 30

Preparing for filling of canisters .................................................... 31

Filling the instant ingredient canisters .......................................... 31

Ingredient canister located in side................................................ 32

Filling the freshbrew ingredient canister....................................... 34

Cleaning the drip tray................................................................... 35

Removing and emptying the solid waste container ..................... 36

Cleaning the cup carrier............................................................... 36

Cleaning inside and outside......................................................... 37

Mounting of cleaned parts ........................................................... 37

Rinsing the machine .................................................................... 39

Last check.................................................................................... 40

Deep cleaning

Hygiene kit ................................................................................... 41

Opening and disconnecting machine........................................... 41

Loading cups ............................................................................... 41

Preparing for filling of canisters ................................................... 42

Removing and filling the ingredient canister located in side ........ 42

Filling the instant ingredient canisters.......................................... 44

Filling the freshbrew ingredient canister ...................................... 44

Disconnecting machine................................................................ 45

Cleaning the instant ingredient dispensing system components . 46

Cleaning the powder trap............................................................. 46

Cleaning the diffuser.................................................................... 47

Cleaning the coffee mixer ............................................................ 47

Removing the outlet hoses .......................................................... 47

Removing the dispense head ...................................................... 48

Cleaning the freshbrew unit ......................................................... 49

Disassembling the freshbrew unit................................................ 50

Reassembling the freshbrew unit ................................................ 51

Cleaning the drip tray................................................................... 52

Emptying the solid waste container ............................................. 52

Cleaning the base tray................................................................. 52

Cleaning the cup carrier............................................................... 53

Cleaning inside and outside......................................................... 53

Mounting cleaned parts ............................................................... 54

Rinsing and last check................................................................. 54

Table of contents

ii Gallery 310 10.2010

Occasional routines

Cleaning the instant ingredient canisters ..................................... 55

Cleaning the coffee canister......................................................... 57

Replacing brewer filter and gasket............................................... 59

Rinsing / descaling the brewer ..................................................... 60

Additional routines

Calling and resetting counters...................................................... 61

Emptying the cash box................................................................. 72

Adding change manually.............................................................. 73

Changing prices ........................................................................... 74

Setting of free vend and key discount .......................................... 75

Time Discount .............................................................................. 76

Setting time discount.................................................................... 78

Energy saving periods.................................................................. 79

Setting energy saving periods...................................................... 81

Display messages and trouble shooting

Display messages ........................................................................ 82

Trouble shooting .......................................................................... 84

Introduction

10.2010 Gallery 310 1

INTRODUCTION

According to the requirements of the custom­er, the service technician can program differ­ent functions into the vending machine.

The machine dispenses

• hot freshbrew drinks

• hot instant drinks

• hot water.

or

• hot freshbrew drinks

• hot/cold instant drinks

• hot water.

Use only freshly ground coffee, ground tea or
instant products made for vending machines.

The machine is delivered with direct selection
buttons. All communication with the machine,
such as drink selection, rinsing functions, da­ta retrieval and settings, is carried out by us­ing the direct selection buttons.

All parts to be cleaned are designed in a blue
colour. All parts of action are supplied in a
green colour.

If the vending machine is not used according
to its purpose, the manufacturer cannot take
on any liability.

This operator manual is valid for several vari­ants of the vending machine. Therefore, it is
possible that in this operator manual you may
find instructions for operating elements that
are not installed in your vending machine.

The manufacturer cannot be held li­able for vending machines that
were used for purposes other than
those specified in this user manual.

Before putting the machine into op­eration, read the chapter “safety”.

This technical documentation is part and par­cel of the vending machine and must always
follow the machine in case it is moved or by
transfer of ownership.

This appliance is not intended for use by per­sons (including children) with reduced physi­cal, sensory or mental capabilities, or lack of
experience and knowledge, unless they have
been given supervision or instruction con­cerning use of the appliance by a person re­sponsible for their safety.

Children should be supervised to ensure that
they do not play with the appliance.

Safety

2 Gallery 310 10.2010

SAFETY

• Before starting installation and using the
machine, it is first necessary to carefully
read and understand the instructions
contained in this manual, as they offer
important information on installation,
safety, operating instructions and
maintenance.

• This manual describes the loading and
routine maintenance operations which are
carried out in areas of the machine
accessible with simple use of the door
key, without using any other tools.

• The vending machine may not be subject
to frost during operation, storage and
transport.

- If there is the risk of frost in the area of
the installation site of the machine,
voltage to the machine may not be
disconnected.

- If there is the danger of damage due to
frost, the service technician must check
and replace boiler, hoses and valves if
required prior to reconnecting the
vending machine and he should
additionally carry out a functional test.

• The vending machine may not be installed
outside.

• The vending machine should only be
installed and repaired by qualified
personnel, who are trained in the correct
use of the machine according to the
standards in force and who have the
specific knowledge of the machine
functioning from a point of view of
electrical safety and health regulations.

• Safety devices must not be bridged or put
out of function.

• The vending machine must be connected
to the drinking water line and to the
electric line in compliance with local
regulations.

• The vending machine has to be placed in
a horizontal position.

• The vending machine must be connected
to a secured electric circuit.
We recommend to install a fault current
safety switch. The connections must be
made using an earthed safety plug socket
complying with valid regulations.

• When the machine is placed on the base
cabinet, the machine must be fixed to the
wall by means of a bracket.

• After the machine has been installed, the
power supply plug must be accessible.

Never touch the power supply plug
with wet hands nor plug it in if the
plug itself is wet.

The liquids dispensed by the vend­ing machine are very hot! To pre­vent scalding, hands (and/or other
parts of the body) must be kept
away from the outlets while drinks
are being prepared and dispensed.

• If the power supply cable of the vending
machine is damaged it may only be
replaced by a service technician.

Safety

10.2010 Gallery 310 3

• Do not attempt to fill several cups by
pressing the jug button. There is danger
of injuries.

• Only authorised and qualified personnel
may clean, fill up and set the vending
machine.

• The vending machine may not be cleaned
under a water jet and is not suitable for
installation on surfaces next to which
water jets are being used (e.g. for
cleaning).

• Use only original spare parts.

• Observe the local regulations!

• Regular cleaning of the vending machine

is necessary for functional and hygienic
reasons.

When cleaning, take care of sharp
edges. There is danger of injuries!

• To clean the cabinet only use cleaning
agents approved by the food industry.

Clean the inside and outside of the
vending machine by using a damp
cloth and do not splash it/rinse it.

• After cleaning, make sure that all
components are correctly reinstalled.

• Every machine is identified by its own
serial number indicated on the rating plate
attached at the rear of the vending
machine. This plate is the only one
acknowledged by the manufacturer as
identification of the machine. The
technical data of the vending machine are
given on the rating plate.

When the yellow special key is in­serted in the slot of the door switch,
voltage is re-established to the
machine.

The door can be closed only after
removing the key from the door
switch.

If power is turned on, be careful not
to touch moving parts and electrical
components.

Door switch:
When the door is opened, a special
switch ensures that there is no ac­cess to energized or moving parts.

Any operation requiring the ma­chine to be energized with the door
opened must be carried out exclu-
sively by qualified personnel in­formed about the specific risks of
such situation.

The machine may be energized by
qualified personnel by inserting a
special yellow key into the door
switch.

Before starting any maintenance or
repair of energized or moving parts,
the machine must always be
switched off.

Technical data

4 Gallery 310 10.2010

TECHNICAL DATA

The technical data of the vending machine are given on the rating plate.

The vending machine is suitable for indoor use only.

Dimensions vending ma­chine

Height: 930 mm (-0 mm / +10 mm)
Width: 540 mm
Depth: 515 mm (cabinet), 615 mm (cabinet+door)

Weight (Net/Gross): 90.5 kg / ca. 99.5 kg

Electric connection Power supply: 230 V +10 %/–15 %, 50 Hz.

Lines: Single line+neutral+earth (IEC-standard)

Brown = line
Blue = neutral
Yellow/green = earth

The vending machine must be earthed! In addition, it is recommended to
install a fault current safety switch.

Power consumption: 2130W - 2830W
Connecting cable: Approx. 1.8-3.5 m (varies, depending on local requirements).
Fuse: Transformer, primary: 2A

Transformer, secondary (on VMC): 8A

Water connection Water system connection: The vending machine must be connected with the potable water system according

to the provisions in force in the place of installation of the equipment.

Min. back pressure without chiller: 0.8 bar (0.08 MPa)with chiller: 1.5 bar (0.15 MPa)
Max. pressure: without chiller: 10 bar (1.0 MPa)with chiller: 8 bar (0.8 MPa).

Hose connection: Connect the water network with the 3/4” gas union of the water inlet solenoid valve

by means of a tube that can support the network pressure and of a type suitable for
foodstuffs (min. inner diameter 6 mm).

Technical data

10.2010 Gallery 310 5

It is recommended to apply a water tap on the water network outside the machine in
an accessible position.
Let water come out of the water network until it is clear and free of any trace of dirt.

Boiler capacity 3.2 l

Capacities Cups: Approximately 345 cups at 150 ml

Approximately 300 cups at 180 ml

Solid waste container: Approximately 18 l

Drip tray: Approximately 1 l

Standard Freshbrew
ingredient canister: Approximately 9.5 l

Instant
ingredient canister: 80 mm = 3 l, 60 mm = 2 l

Jug dimensions

Ø 80 mm

Ø 170 mm

230 mm

100 mm

200 mm

Technical data

6 Gallery 310 10.2010

Further system require­ments

Ambient temperature. Min. 4°C - max. 36°C (-2/+0) at 80% RH

Acoustic emission: The A-weighted sound pressure level is below 70 dB.

Subject to changes.

Productpresentatie

10.2010 Gallery 310 7

1

2

3

4

5

6

7

8

Vending machine components

Machine front (fig 1.):

1 Door

2 Freshbrew ingredient canister

3 Cabinet

4 Advertising poster

5 Operating panel

6 Door lock

7 Cup carrier

8 Jug platform

Operating panel (fig.2):

1Display

2 Payment panel

3 Selection panel

4 Jug panel/Discount key

5 Optical interface

6 Coin return cup

1

2

1

2

3

4

5

6

Produktpresentatie

8 Gallery 310 10.2010

Machine cabinet (fig. 3):

1 RS232 Plug connection

2 Lid for cup tower

3 Cup tower / cup turret

4 Cover for payment system

/ CPU board / SPC
(Selection Panel Circuit)
board

5 Outlet spouts

6 Mixing funnel hoods

7 Mixing funnels with

whipper housings

8 Cup catcher

9 Retaining pin for cup

carrier

10 Main switch

11 Base tray

12 Door switch

13 Drip grid

14 Drip tray

15 Jug platform

16 Solid waste container

17 Dispense head

18 Diffuser / coffee mixer

19 Brewer

20 Instant Ingredient

canisters

21 Freshbrew ingredient

canister

22 Cabinet

4

6

7

9

5

13

15

14

11

10

12

22

17

18

19

20

21

16

1

2

3

8

3

Operation

10.2010 Gallery 310 9

Tea Multibrew

Lemontea

4

Jug panel (Multibrew)

How to brew a jug: (fig. 4)

• Insert key in multi-brew lock and turn
clockwise.

A predefined number, eg. ‘4’ is shown in
the display.

• Place a jug on the jug platform.

• Press the jug button once or more times

for the desired number of portions.

Pressing again will increase the displayed
counter by one, up to the maximum value
(15 or lower, set by the technician).

When the counter reaches the maximum
value and the jug button is pressed once
more, the counter restarts at the
predefined number.

• If the machine is not set to free vend,
insert a card with sufficient credit, or
insert an amount of coins corresponding
to the value of the number of drinks
selected or a value above.

• Press the selection button for the wanted
drink.

The display steps back one number each
time a portion is dispensed, or if
‘optimised multibrew’ is active a
progressive bar is shown.

• Remove the jug when the drinks have
been dispensed.

• Turn key anti-clockwise and remove it to
finish the multi-brew function.

A jug brew in progress can be
stopped immediately, simply by
pressing the cancel button ©.

The jug sensor may not register a
jug of transparent material, eg.
glass.

Operation

10 Gallery 310 10.2010

Tea Multibrew

Lemontea

Discount lock

How to use discount lock: (fig. 5)

When using the discount lock, drinks can be
dispensed at a preset discount. The discount
lock can be used for single drinks and for
pots.

If you want one or more drinks at a dis­count:

• Insert key in discount lock and turn
clockwise.

Drink to be dispensed in cup: (fig. 6)

• place a cup on the cup platform

• Press the selection button of the desired

drink.

• After dispensing, remove the cup.

• Finish vend at a discount by turning and

removing the key.

Drink to be dispensed in jug: (fig. 7)

• place a jug on the jug platform and press
the jug button until the display shows the
desired number of dispensings.

• Press the selection button of the desired
drink

• After dispensing, remove the jug.

• Finish vend at a discount by turning and

removing the key.

567

Operation

10.2010 Gallery 310 11

----CASH ACTION---­*Cash collected
Manual filling
^ v Sel Esc

Navigation buttons

The four pre-selection buttons are used as
navigation buttons for retrieval of sales data,
settings, e.g. of prices, and activation of
service functions (fig. 8).

(See also diagram “Overview of Operator and
Technicians functions” on page 14.)

How to use the navigation buttons

This table describes how the four pre-selection buttons are used as navigation buttons.

Display Button Function

‘Up’ button

Press this button to move
up one step at a time

‘Down’ button

Press this button to move
down one step at a time

‘Sel’ button’

Press this button to

• move one step to the
right

or

• activate a function, eg.
rinsing.

‘Esc’ button

Press this button to

• move one step to the left

or

• jump to the top of a row,
e.g. from “Turnover per
drink” to “Total turnover”.

----SALES AUDIT---­*Total number
Total turnover
^ v Sel Esc

----SALES AUDIT---­*Total number
Total turnover
^ v Sel Esc

----SALES AUDIT---­*Total number
Total turnover
^ v Sel Esc

----SALES AUDIT---­*Total number
Total turnover
^ v Sel Esc

8

Operation

12 Gallery 310 10.2010

The functions of the buttons vary.
The ‘Sel’ button, for example, may
change to an ‘OK’ button to
confirm an action. The immediate
functions can always be read from
the bottom line of the display.

Alternative functions of the navigation keys:

Display Button Function

‘OK’ button

Press this button to
confirm an action, e.g.
resetting of counters.

‘Esc’ button

Press this button to exit a
function without activating
it, e.g. avoid resetting a
counter.

Reset cash audit
Continue?

*Reset counters
^ v Esc OK

Reset cash audit
Continue?

*Reset counters
^ v Esc OK

Operation

10.2010 Gallery 310 13

Settings buttons

In functions that require settings, for example
price settings, the functions of the four pre­selection buttons change accordingly.

This table describes how the four pre-selection buttons are used to enter or change numbers.

Display Button Function

‘Minus’ button

Press this button to
decrease a numeric value
in increments of one.

‘Plus’ button

Press this button to
increase a numeric value
in increments of one.

‘Next’ button

Press this button to
continue to the next digit,
e.g. in price setting
functions.

‘OK’ button

Press this button to save
changes to settings in the
system.

Price: [Drink]
*Set price: xx.xx

(-) (+) -> OK

Price: [Drink]
*Set price: xx.xx

(-) (+) -> OK

Price: [Drink]
*Set price: xx.xx

(-) (+) -> OK

Price: [Drink]
*Set price: xx.xx

(-) (+) -> OK

Operation

14 Gallery 310 10.2010

Overview of Operator and
Technicians functions

This diagram shows a total view of the
functions of the Operator and
technicians menu (version 7.4).

All functions are reached using the
four preselection buttons to navigate
through the menus.

The operator and/or the technicians
menus are password protected to
prevent unintentional and
unauthorized use.

As requested by the customer,
access through password is
requested either

- when entering the operator menus,
or

- when entering the technicians
menus.

(See explanation on previous pages).

Operator

Filling/Clean

Rinse

Rinse Total Machine
Rinse With Stop FB1
Rinse Water

Counters

Sales Audit

Total number, nres
Total turnover,nres
Total number, res
Total turnover,res
No. per drink, nres
No. per drink, res
Turn. p. drink,nres
Turn. p. drink,res
MB per drink, nres
MB per drink, res
No. per group, nres
No. per group, res
Turn. p. group,nres
Turn. p. group,res
Card audit

Operator menu - version 7.4

No. per drink, nres
No. per drink, res
Turn. p. drink,nres
Turn. p. drink,res

Own cup audit

No. per drink, nres
No. per drink, res

Continued on next page

Operation

10.2010 Gallery 310 15

Cash Audit

Money to tubes
Money to cash box
Number of tokens
Collected money
Manually filled
Manually delivered
Value overpay
Dispensed change

Cashless Audit

Revalued amount

Cup audit

Cup number, nres
Cup turnover, nres
Cup number, res
Cup turnover, res

Free vend audit

Total no. ,nres
Total no. ,res
No. per drink, nres
No. per drink, res
No. per group, nres
No. per group, res

MB. discount audit

MB. number, nres
MB. turnover, nres
MB. number, res
MB. turnover, res

Discount key audit

D.Key number ,nres
D.Key turnov. ,nres
D.Key number ,res
D.Key turnov. ,res

Continued on next page

Diagram continued

Operation

16 Gallery 310 10.2010

Time Discount audit

T.Disc number ,nres
T.Disc turnov.,nres
T.Disc number ,res
T.Disc turnov.,res

Step prices audit

SP. turnover ,nres
SP. turnover ,res

Test Audit

Test no. ,nres
Test no. ,res
No. per group, nres
No. per group, res

Reset Counters

Reset sales audit
Reset cash audit
Reset Test audit

Printing

Not Resetable
Resetable

Cash action

Cash collected
Dispense coins
Manual filling
Reset tube contents

Basic operations

Change prices

Global price
Price per cup
Price per drink

Step prices
Change quantities
Drink On/Off
Change group
Second sel. On/Off

Continued on next page

Diagram continued

Operation

10.2010 Gallery 310 17

Service information

Event log book
Reset log book
Program versions
Show menufile ver.

Machine settings

Set Freevend,global
Set Beep mode
Clock on display
Temp. on display
Set date and time
Key discount
Time discount

Set Time discount

Set Day(s)

Set Time
Machine Info

Machine Code

Operator Code

Show Install. Date

Set Install. Date
Energy saving

Save Energy On/Off

Set Day(s)

Set Time

Set Temperature

Set Doorlight
Set counters on/off
Selfcheck setting
Gr. counters on/off
100% discount mode
Use EVA-DTS events

Test

Complete selections

Diagram continued

Continued on next page

Operation

18 Gallery 310 10.2010

Technician

Adjust system

Calibration

Ingredient
Valve

Cold water
Temperatures
Lower cup sensor
Cup sensor status
Brewing profile
Rinse without jug
Pot Sensor On/Off
Cold water valve
Undosed water
Softener counter
Ex.WaterCirculation
Branch pipe pos
Set Rinse Timeout
Brewer assembly chk
Clogged filter chk
Global dr. scaling
Use both canisters

Reset relationship

Technician menu - version 7.4

p

Change Comm. route

Closed door

Serial XModem

Serial EDDCMP

IR XModem

IR EDDCMP

Back to terminal

Diagram continued

Continued on next page

Operation

10.2010 Gallery 310 19

Opened door

Terminal Mode

Configurator Mode
Set baud rate

Payment settings

Single/Multi vend
Set payment type
Set max credit
Set max change
Obligation to buy
Coin inhibit
Low change inhibit
Audit unit Ext/Int
Exact change eq.
Exact change offset
Keyboard inhibit
Price mode
Price to index
Zero vend mode
Zero vend index
Revalue
Immediate change
Currency code(auto)
Currency code(man)
Coin validator
Decimal point pos.
Freevend count.mode
Delayed Paymentmode
Set Cash Sale
Sess. Complete Mode
Autom Cashaudit Res
Pricelist Start Nr.

Diagram continued

Continued on next page

Operation

20 Gallery 310 10.2010

Multibrew settings

Preset value
Min value
Max value
Means of action
MB Discount
Optimised multibrew

Change config files

Set language file
Set recipe file
Set menu file

Diagnostics/Test

Overall functions

Wittlink test

Full dispense test

Test vend
Cup handling

Sensor test

Cup drop test

Run Cup tower
User interface

Button/Key test

Display test

Pre. sel. led test

Door light toggle

Test Init.text

Coin return motor

Diagram continued

Continued on next page

Operation

10.2010 Gallery 310 21

Water/power/heat

Water sensors

Pump on/off

Heater on/off

Fan on/off

Test Branchpipe

Test whipper no. X

Test all whippers

Test valve no. X

Test all IN valves

Test IN motor no.X

Test all IN motors
Sigma brewer 1

Brewer positions

Move piston forward

Move piston back

Change password
GSM settings

GSM On/Off
PIN Code
Pre-Alarms

Set GSM Thresholds

Reset Pre-Al. cnt
Bank ID's
Reset GSM relations

DaylightSaving
UP KEY Utility

Setup files
Statistics files

Diagram continued

Operation

22 Gallery 310 10.2010

Short cuts

Some functions can be reached through short
cuts.

A short cut is a one-step way to select often
used functions, which would otherwise
require several steps through the Operator
menu.

The following functions can be reached via
short cuts:

• Rinse function, see “Rinsing the machine”
on page 39.

• Test function, see “Last check” on
page 401).

• Counters function, see “Calling and
resetting counters” on page 61.

• Menu, see “Overview of Operator and
Technicians functions” on page 14.

1. This short cut is not present in all machines.

How to use the short cuts:

Step Action Display

1 • Open and close door.

• Wait and turn to the display.

2 • If the display shows the following

short cuts selection window, then go
to step 3.

• If the display shows the following

short cuts selection window, then go
to step 4

3

4

-----SHORTCUTS----­*(1)=Rinse 3=Counter
(2)=Return 4=Menu
(1) (2) (3) (4)

-----SHORTCUTS----­*(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)

If you want to .. then go to ..

Perform a rinse function Step 5

Read the counters Step 8

Proceed to the menu functions Step 9

Return to vend mode Step 6

If you want to .. then go to ..

Perform a rinse function Step 5

Perform a test vend Step 7

Read the counters Step 8

Proceed to the menu functions Step 9

Operation

10.2010 Gallery 310 23

5

Press “1”

and, if open, close the door to go directly to
the rinse functions menu.

From here you can select one of the
available rinse functions.

6

Press “2”

With closed door, the machine returns to
vend mode.

7

Press “2”

and, if open, close the door to go directly to
the test vend functions.

From here you can select one of the
available test vend functions.

8

Press “3”

and, if open, close the door to go directly to
reading the counters.

From here you can select one of the
available counters.

Step Action Display

v Sel Esc^

-------RINSE------­*Rinse total machine
Rinse With Stop FB1

-----SHORTCUTS----­*(1)=Rinse 3=Counter
(2)=Return 4=Menu
(1) (2) (3) (4)

v Sel Esc^

-------TEST------­*Complete selections

v Sel Esc^

----SALES AUDIT--­*Total number, nres

Total turnover,nres

Operation

24 Gallery 310 10.2010

9

Press “4”

and, if open, close the door to go directly to
the menu selections.

From here you can select one of the menus

Step Action Display

v Sel Esc^

--MENU SELECTION-­*Operator

Technician

Operation

10.2010 Gallery 310 25

Additional Features

The machine can be set to either
multi-vend or single-vend.

Multi-vend

• The machine can be set to enable
selection of several drinks, one after the
other, from only one payment action by
coins or card.

Single-vend

• The machine can be set to return coins /
release payment card after each drink
selection.

Cleaning and maintenance

26 Gallery 310 10.2010

General instructions

• All items of the schedules in this chapter
should be carried out at the following
intervals:
Regular cleaning: Every time replenishing
of ingredients is required
Deep cleaning: Once a week.
Occasional routines: Once a month.

• If the schedules hereafter are not carried
out as indicated, it will influence the
reliability of the machine, which will not be
covered by guarantee, and there might
arise HACCP risks, for which the
suppliers of machine and ingredients
cannot be held responsible.

• Read the corresponding sections in the
operator manual to enable you to exactly
perform the individual tasks.

Make sure that all components are
installed correctly after the clean­ing procedure.

Clean the inside and outside of the
vending machine by using a clean
damp cloth, and do not splash it.

• Use only cleaning agents approved by the
food industry, or the supplier of the
vending machine.

• Do not use aggressive or abrasive
cleaning agents.

• As well as cleaning every week and/or
every 1,000 dispensings, a nylon brewer
filter or the gasket for a metallic filter must
be replaced after a certain amount of
selections, even if apparently still efficient:
Nylon filter for coffee: every 25,000
dispensings
Gasket for metal filter: every 50,000
dispensings.

Be sure to use correct nylon filter
for tea / coffee brewing:

- nylon tea filter has a red seal.

- nylon coffee filter has a neutral
white seal.

Cleaning and maintenance

10.2010 Gallery 310 27

Maintenance routines

Schedule for regular maintenance routines

Interval Type of work / Check Tools / Materials for the job

Regular:

Every time replenishing
of ingredients is
required

Opening the door

Loading cups

Filling the ingredient canisters

Filling the freshbrew ingredient canister

Cleaning the drip tray

Removing and emptying the solid waste container

Cleaning the cup carrier

Cleaning the machine interior and exterior

Mounting the cleaned parts

Rinsing the machine

Last check

1 bucket of hot water (60-80°C) with cleaning

agent.

1 bucket of clean warm (min. 40°C) water

Soft clean cloths or paper towels

Ingredients

Cleaning and maintenance

28 Gallery 310 10.2010

Schedule for deep and occasional maintenance routines

Interval Type of work / Check Exchange kit (hygiene kit)

Deep:

Once a week.

Opening the door

Loading cups

Filling the instant ingredient canisters

Filling the freshbrew ingredient canister

Disconnecting the machine

Cleaning the ingredient dispensing system components

Cleaning the powder traps

Cleaning the diffuser / coffee mixer

Removing the dispense head

Cleaning the freshbrewer parts

Cleaning the drip tray

Removing and emptying the solid waste container

Cleaning the base tray

Cleaning the cup carrier

Cleaning machine interior and exterior

Mounting cleaned parts

Rinsing and last check

Mixing funnel hoods

Instant ingredient mixer units with whipper
wheels and sealing rings

Powder traps

Diffuser / coffee mixer (option)

Hood for diffuser

Whipper wheel for coffee mixer (option)

Dispense head with outlets and hoses

Brewer cylinder with mixing funnel, mixing
funnel hood and valve

Filter and support for filter

Scraper

Cup carrier.

-----------------

All the above mentioned parts together with the
solid waste container, the drip trays as well as
the instant ingredient canisters are dishwasher­proof. (max. 30 minutes at 60°C, max. 30
seconds at 80°C).

Cleaning and maintenance

10.2010 Gallery 310 29

Occasional

Once a month

Cleaning the instant ingredient canisters

Cleaning the coffee canister

Replacing the brewer filter and gasket

Rinsing / descaling the brewer

Interval Type of work / Check Exchange kit (hygiene kit)

Regular cleaning

30 Gallery 310 10.2010

Opening and disconnecting
machine

• Turn the door key clockwise in keyhole

(fig. 9) and open door.

The power to the brewer motor/s is
now disconnected.

If power is turned on, be careful not
to touch moving parts and electri­cal components!

Loading cups

Never reach underneath the cup
dispenser for pushing cups up­wards.

To ensure a trouble free delivery of
cups only anti-statically treated
cups of good quality that are
suitable for the use in vending ma­chines may be used.

• Activate the locking clip of the cup
dispenser and tilt the dispenser forwards

(fig. 10).

• Remove the lid (fig. 11).

• Open the plastic bag with cups at the

bottom end (do not remove it).

Do not touch the cups for hygienic
reasons.

91011

Regular cleaning

10.2010 Gallery 310 31

• Check the cups for damage and fill the
cup turret sufficiently.

Discard cups if necessary.

• Draw off plastic bag.

• Put lid back on and tilt back cup dispenser

(fig. 12).

Preparing for filling of canisters

• Lift and take out the drip tray and place it
outside of machine for cleaning (fig. 13).

• Pull slightly forwards solid waste
container), and the base tray ((fig. 14) to
prevent pollution.

Filling the instant ingredient canis­ters

Check ingredient level of instant in­gredient canisters daily.
Replenish when necessary.

The instant ingredient canisters
should be labelled to avoid ingredi­ents being poured into wrong can­isters.

12 13 14

Regular cleaning

32 Gallery 310 10.2010

Ingredient canister located in side1

• Push the outlet tube upwards to close the
outlet spout of the canister (fig. 15).

• Take hold of the bracket for canister, raise
it slightly upwards and swing it out with
canister (fig. 16).

• Press the green release lever on the
bracket for canister (fig. 17) and remove
the canister.

1. This is an option and may not be present in
your machine.

15 16 17

Regular cleaning

10.2010 Gallery 310 33

• Hang the canister on its support bracket
placed on the cover for selection panel
(fig. 18).

• Remove the lid and fill the canister with
ingredient.

• Put on the lid again.

• Do not relocate this canister in place until

all the cleaned parts are remounted.

• Push the outlet tube upwards to close the
outlet spout of the wanted canister
(fig. 19).

• Take the canister by the handle and pull it
forwards (fig. 20) until it is hanging freely
at its end stop in guiding rail. The lid is
automatically triggered open.

If required, lift the canister upwards and
pull forwards over the end stops in guiding
rail. Place canister on a plain, clean
surface.

• Fill the canister with instant ingredient,
press lid slightly down and push back /
relocate canister in place.

18 19 20

Regular cleaning

34 Gallery 310 10.2010

• Push the outlet tube downwards to open
the outlet spout (fig. 21).

• Repeat procedure until the required
number of canisters have been filled.

Filling the freshbrew ingredient
canister

• Close the outlet spouts.

• Pull out and take out the freshbrew

ingredient canister (fig. 22).

Fill according to use of ingredient.

Do not use pressure to force more
coffee / tea into the canister as this
could damage the dosing system.

• Open the lid (fig. 23).

• Fill the canister chamber/s with freshbrew

product.

• Close the lid.

21 22 23

Regular cleaning

10.2010 Gallery 310 35

• Relocate canister and push it back in
place (fig. 24).

• Open the outlet spouts.

Check to make sure that the canis­ter is locked in place.

Cleaning the drip tray

• Remove the lid from the drip tray and
empty the drip tray (fig. 25).

• Remove the drip grid (A) from the lid for
drip tray (B)(fig. 26).

• Clean drip grid (A), lid for drip tray (B) and
drip tray (C) in hot water with cleaning
agent, and finally wipe parts dry (fig. 26).

Wipe sensors in lid for drip tray dry
(D)(fig. 26).

A

B

C

D

24 25 26

Regular cleaning

36 Gallery 310 10.2010

Removing and emptying the solid
waste container

• Take out the solid waste container

• Remove plastic bag from container, and

insert a new liner.

• Wipe clean base tray.

• Push base tray back in place (fig. 28).

Cleaning the cup carrier

• Remove the cup carrier: Take hold of the
cup carrier with your right hand and with
your left hand remove the corresponding
retaining pin (A), situated on the rear side
of the cup station. (fig. 29).

A

27 28 29

Regular cleaning

10.2010 Gallery 310 37

• Disassemble cup carrier (fig. 30). Clean
the drip grid (A) and tray (B) in hot water
with cleaning agent and dry parts.

The complete cup carrier is dish­washer-proof.

Cleaning inside and outside

• Clean the door and the housing inside
and outside, and finally the bottom with a
clean, damp cloth (fig. 31).

Mounting of cleaned parts

• Remount all parts.

• Relocate the ingredient canister located in

the side of the cabinet in its bracket1.

• Lift up the bracket with canister and swing
it back on proper place.

• Push the outlet tube downwards to open
the outlet spout of the above mentioned
canister.

1. This is an option and may not be present in

your machine.

A

B

30 31

Regular cleaning

38 Gallery 310 10.2010

• Relocate the waste container.

• Locate the drip tray back in place.

Ensure that the sensors in lid are
located under the corresponding
contact springs when drip tray is
relocated.

Ensure that the solid waste con­tainer is relocated correctly. Front
side facing forward!

• Close the door.

32

Regular cleaning

10.2010 Gallery 310 39

Rinsing the machine

• Have an empty jug (min.1,5 l) ready
to place on the jug platform (fig. 33)

• Turn to the display and follow the
diagram to perform a machine rinse.

33

(1) (2) (3) (4)

-----SHORTCUTS-----

*

(1)=Rinse 3=Counter

(2)=Test 4=Menu

Start

--MENU SELECTION--­*Operator
Technician
^ v Sel ESC

End

Sel

Esc

*Place the empty jug on the

jug platform
*Wait until the program has
finished.
*Let the jug stay on the
platform and repeat
min. one time.

1

Close the door

Please place pot

Close the door

Rinse total machine

Wait until the program
has finished.

Esc

Esc

Esc

Gallery 310

Regular cleaning

40 Gallery 310 10.2010

Last check

• Clean the machine with a damp
cloth on the outside (fig. 34).

• Perform a test dispensing by
pressing

- the selection button for coffee with

sugar or tea with sugar, or

- using the ‘Dispensing Test’ Option

in the operator menu (see
diagram above). In this case the
drink will not be included in the
Sales Audit counter (See “Calling

and resetting counters” on
page 61).

There is a risk of
scalding from hot water.

34

-----SHORTCUTS-----

*

(1)=Rinse 3=Counter

(2)=Test 4=Menu

Start

Complete selections

2

(1) (2) (3) (4)

DISPENSING TEST

Sel

Close door

Select a drink selec­tion button, e.g.
'Wiener Melange'

After a complete
drink has been
dispensed,
remove cup

Open and close
door

--MENU SELECTION--­*Operator
Technician
^ v Sel ESC

End

Esc

Esc

Gallery 310

Deep cleaning

10.2010 Gallery 310 41

Hygiene kit

• In order to save time when cleaning and
filling it is recommended to have a
hygiene kit consisting of:

- mixing funnel hoods.

- instant ingredient mixer unit with whipper
wheels and sealing rings

- powder traps

- diffuser/coffee mixer (option)

- hood for diffuser

- whipper wheel for coffee mixer (option)

- dispense head with outlets and hoses

- brewer cylinder with mixing funnel,
mixing funnel hood and valve

- filter and support for filter

- scraper

- cup carrier.

Opening the machine

• Turn the door key clockwise in keyhole

(fig. 35) and open the door.

The power to the brewer motor/s is
now disconnected.

If power is turned on, be careful not
to touch moving parts and electri­cal components!

Loading cups

Never reach underneath the cup
dispenser for pushing cups up­wards.

To ensure a trouble free delivery of
cups only anti-statically treated
cups of good quality that are suita­ble for the use in vending machines
may be used.

• Load cups (fig. 36). See “Loading cups”
on page 30.

35 36

Deep cleaning

42 Gallery 310 10.2010

Preparing for filling of canisters

• Lift and take out the drip tray ad place it
outside of machine for cleaning (fig. 37)

• Pull slightly forwards solid waste container
(A) (fig. 38).

• and base tray (B)(fig. 38).

Removing and filling the ingredient
canister located in side

1

• push the outlet tube upwards to close the
outlet spout of the canister (fig. 39).

1. This is an option and may not be present in

your machine

A

B

37 38 39

Deep cleaning

10.2010 Gallery 310 43

• Take hold of the bracket for canister, raise
it slightly upwards and swing it out with
canister (fig. 40).

• Press the green release lever on the
bracket for canister and remove the
canister (fig. 41).

• Hang the canister on its support bracket
on the cover for selection panel (fig. 42).

• Fill canister, see “regular cleaning”.

• Do not relocate this canister in place until

all the cleaned parts are remounted.

40 41 42

Deep cleaning

44 Gallery 310 10.2010

Filling the instant ingredient canis­ters

• Push the outlet tube upwards to close the
outlet spout of the wanted canister
(fig. 43).

• Pull forwards and fill the instant ingredient
canisters one by one as described in
regular cleaning (fig. 44).

• Wipe clean the shelf under the instant
ingredient canisters with a clean and
moist cloth.

• Leave the outlet spouts closed, and push
canisters back in place.

Filling the freshbrew ingredient
canister

• Close the outlet spouts.

• Pull and take out the freshbrew ingredient

canister. (fig. 45).

43 44 45

Deep cleaning

10.2010 Gallery 310 45

• Open the lid (fig. 46).

• Fill the canister chamber/s with freshbrew

product.

• Close the lid.

• Relocate canister and push it back in

place (fig. 47).

• Open the outlet spouts.

Check to ensure that the canister is
locked in place (fig. 42.

Do not use pressure to force more
coffee / tea into the canister as this
could damage the dosing system.

Disconnecting machine

• Turn machine off with main switch (fig.

48).

• Soak all parts which will be disassembled,
at least for 15 minutes, in a bucket with

hot water with cleaning agent

1

1. For cleaning: refer to the HACCP guidelines

(see Quick Reference Guide).

46 47 48

Deep cleaning

46 Gallery 310 10.2010

Cleaning the instant ingredient dis­pensing system components

• Remove the mixing funnel hoods by lifting
off (fig. 49).

• Loosen the locking ring of mixing funnels
by pressing release lever anti-clockwise
and pulling out mixing funnel leaving the
hose back on (fig. 49).

• Remove the sealing ring (fig. 50).

• Pull off the whipper wheel (fig. 50).

• Repeat procedure until all mixing funnels

have been removed.

Cleaning the powder trap

• Take hold of the small handle on the
powder trap and pull out (fig. 51).

• Separate front and rear parts (fig. 51).

• Soak both powder trap components in hot

water with cleaning agent.

• Rinse parts in clean hot water, dry and
relocate items in reverse order.

49 50 51

Deep cleaning

10.2010 Gallery 310 47

Cleaning the diffuser

• Remove brewer hose from diffuser
(fig. 52).

• Remove the hood for diffuser and the
upper sealing ring (fig. 52).

• Turn the diffuser clockwise and pull it off
leaving the outlet hose back on
(fig. 52).

• Remove the lower sealing ring.

The machine is fitted with a diffus­er or a coffee mixer.

Cleaning the coffee mixer

• Remove brewer hose from diffuser (fig.

53).

• Remove the hood for diffuser and the
upper sealing ring (fig. 53).

• Turn the diffuser clockwise and pull it off
leaving the outlet hose back on (fig. 53).

• Pull off the whipper wheel (fig. 53) and the
lower sealing ring.

• Soak all removed parts in hot water with
cleaning agent.

Removing the outlet hoses

• Remove outlet hoses from dispense head

(fig. 54).

52 53 54

Deep cleaning

48 Gallery 310 10.2010

• Unclip and remove the drip tray with drain
hose under the dispense head (fig. 55).

Removing the dispense head

• Turn the wing head stud and lift off the
dispense head (fig. 56).

55 56

Deep cleaning

10.2010 Gallery 310 49

Cleaning the freshbrew unit

• Periodically, according to the operating
condition of the machine and in any case
at least weekly, it will be necessary to
clean all parts that come in contact with
the drink.

• Washing can be carried out in a
dishwasher (60°C max.) or using normal
dish detergent.

• The fresh-brewer consists in the following
parts, see illustration:

Note: Only clean the air cylinder, when

necessary!

Legend to illustration

1 - Mixing funnel hood
2 - Mixing funnel
3 - Upper valve
4 - Air cylinder
5 - Brewer cylinder
6 - Cylinder grip
7 - Filter
8 - Filter gasket
9 - Filter support spring
10 - Scraper

1

2

3

4

5

7

8

9

10

6

Deep cleaning

50 Gallery 310 10.2010

Disassembling the freshbrew unit

The parts to be cleaned are disassembled in the sequence indicated below:

The illustrations to
be read row by row

1) from left to right,
and

2) from top to bot­tom.

1

23 4 5

6

78 9 10

11

12

13

14

Deep cleaning

10.2010 Gallery 310 51

The illustrations to be read row by row

1) from left to right, and

2) from top to bottom.

1

23 4 5

6

7910

12

8

11

Reassembling the freshbrew unit

The parts of the freshbrew unit are reassembled in the sequence indicated below:

Deep cleaning

52 Gallery 310 10.2010

Cleaning the drip tray

• Remove the lid from the drip tray and
empty the drip tray.

• Clean the drip tray and its parts ((fig. 57))
(see regular cleaning).

Always wipe the sensor (A) in the
lid dry (fig. 57).

Emptying the solid waste container

• Take out the solid waste container, empty
it and insert a new liner (fig. 58).

Cleaning the base tray

• Remove and clean the base tray from
machine (fig. 59).

A

57 58 59

Deep cleaning

10.2010 Gallery 310 53

A

A

B

Cleaning the cup carrier

• Remove the cup carrier (A) (fig. 60) (see
regular cleaning).

• Clean the drip grid (A) and tray (B)(fig. 61)
(see regular cleaning).

Cleaning inside and outside

• Clean the door and housing inside and
outside, and finally the bottom with a
clean, damp cloth (fig. 62).

• Flush all parts which have been soaking
thoroughly with clean and warm water.

• Dry all parts with a dry cloth.

60 61 62

Deep cleaning

54 Gallery 310 10.2010

Mounting cleaned parts

Check that no dirt or cleaning
agent remains on the parts.

• Remount all parts in reverse order.

• As to the freshbrew unit, see

“Reassembling the freshbrew unit” on
page 51

• Remount all canisters and push the outlet
tubes downwards to open the outlet
spouts of the canisters (fig. 63).

• Relocate the ingredient canister located in
the side of the cabinet in its bracket1.

• Lift up the bracket with canister and swing
it back on proper place (fig. 64).

• Push the outlet tube downwards to open
the outlet spout of the above mentioned
canister.

Rinsing and last check

• Turn on machine with the main switch

(fig. 65).

• Rinse machine twice (see regular
cleaning).

• Clean outside of machine with a clean
damp cloth.

• Perform a test dispensing:

- by pressing a selection button e.g.

coffee with milk and sugar, or

- by using the “Dispensing Test”-

funktionen, see “Last check” on

page 40.

1. This is an option and may not be present in
your machine.

63 64 65

Occasional routines

10.2010 Gallery 310 55

Cleaning the instant ingredient
canisters

• Push the outlet tube upwards to close the
outlet spout of the canister.

• Take the canister by the handle and pull it
forwards (fig. 66) until end stops in
guiding rail. Lift the canister upwards and
pull forwards over the end stops. The lid is
automatically triggered open.

• Empty the ingredient of the canister into a
plastic bag or a clean container.

• Unscrew locking nut on front side of
canister and remove the outlet spout
(fig. 67).

• Unscrew locking nut on back side of
canister and remove the dosing system
(fig. 68).

66 67 68

Occasional routines

56 Gallery 310 10.2010

• Separate dosing system (fig. 69):

- coupling

- sealing bushing

- auger

- felt disc

Allé parts of the instant ingredient
canisters are dishwasher-proof,
except the felt disc.

• Soak all components in hot water with
cleaning agent, except felt disc.

• Rinse all items thoroughly in hot clean
water

• Let components dry completely

• Reassemble instant ingredient canister in

reverse order.

• Return canister to its former position
(fig. 70).

• Fill canister with instant ingredient.

• Repeat procedure for all canisters.

Ensure that the outlet tube points
the open end downwards.

The canisters must always be re­turned to their original position.

69 70

Occasional routines

10.2010 Gallery 310 57

Cleaning the coffee canister

• Close the outlet spouts (fig. 71).

• Pull forwards and remove the freshbrew

ingredient canister from its suspensions
rails (fig. 71)

• Remove the lid and empty the contents of
the canister into a plastic bag or a clean
container (fig. 72).

• Place the canister upside down on a
table.

• Loosen the remaining coffee by turning
the coupling (fig. 73) and by knocking on
the bottom of the dosing systems.

• Wipe the inside of the canister with a soft,
clean and dry brush.

Take care not to damage the
mixing wires.

The canister and canister parts are
not dishwasher-proof.

71 72 73

Occasional routines

58 Gallery 310 10.2010

• For a heavily soiled canister, unscrew
locking nuts on front side of canister and
remove the outlet spouts(fig. 74).

• Unscrew locking nuts on back side of
canister(fig. 74).

• Remove partition wall inside canister(fig.

75).

• Loosen the retaining screw of each auger
(fig. 75) and carefully remove the dosing
systems.

Take care not to damage the
mixing wires.

Do not use a brush.

• Clean the canister in hot water.

• Dry the canister.

• Assemble canister and dosing systems.

• Fill canister with freshbrew ingredient and

reinsert in machine.

74 75

Occasional routines

10.2010 Gallery 310 59

Replacing brewer filter and gasket

• As well as cleaning every week and/or
every 1,000 selections, a nylon brewer
filter or the gasket for a metallic filter must
be replaced after a certain amount of
selections, even if apparently still efficient:

- Nylon filter for coffee: every 25.000
dispensings

- Gasket for metal filter: every 50.000
dispensings.

Be sure to use correct nylon filter
for tea / coffee brewing:

- nylon tea filter has a red seal.

- nylon coffee filter has a neutral
white seal.

Occasional routines

60 Gallery 310 10.2010

Rinsing / descaling the brewer

The brewer rinse procedure automatically
carries out four rinse cycles, one time with
cleaning agent and three times with clean
water (fig. 76).

• Have an empty jug (min. 1.5 l) and
cleaning or descaling agent ready.

• Open the door, remove the coffee canister,
turn to the display and follow the diagram
to perform a rinse of the brewer.

Do not stop the rinsing before the
full four cycles are completed as
otherwise residues of the cleaning
or descaling agent may remain in
the brewer and outlet hose.

Should the procedure be inter­rupted, e.g if the door is
accidentally opened too early, the
brewer must either be
disassembled and rinsed manually
or a new rinse procedure must be
performed.

There is a risk of scalding from hot
water.

Most descaling agents are caustic.
To protect your eyes and your skin
follow the manufacturer’s
instructions

End

Rinse total machine

Rinse with stop

Rinse with stop

Rinsing-please wait!

Sel

*Open door
*Remove FB canister
*Add cleaning agent
*Close door

*Open door
*

Reposition FB canister

*Close door

*Empty pot
*Repeat if necessary

1

v

Wait until program
has finished

(1) (2) (3) (4)

-----SHORTCUTS-----

*

(1)=Rinse 3=Counter

(2)=Test 4=Menu

Start

*Close door
*Place pot
on pot platform

Sel

Add cleaning agent
and close door

Gallery 310

76

Additional routines

10.2010 Gallery 310 61

------SHORTCUTS----­*(1)=Rinse 3=Counter
(2)=Test 4=Menu

(1) (2) (3) (4)

Start

--MENU SELECTION--­*Operator
Technician

End

Total number, nres

Total: xxxxxxx

Sel

OK

Total: 00000.00

Sel

Coffee black

Sel

Esc

Esc

Total: xxxxxx

Sel

OK

Total turnover, nres

v

^

v

^

v ^

v ^

Coffee w sugar

Total: 000.00

Sel

OK

Coffee black

Sel

Esc

Total: xxxxxx

Sel

OK

v

^

Coffee w sugar

Total: 000.00

Sel

OK

Esc

Esc

Total: xxxxxxx

Sel

OK

Total number, res

v

^

Esc

Total: 00000.00

Sel

OK

Total turnover, res

v

^

Esc

Esc

Esc

No. per drink, nres

No. per drink, res

Turn. p. drink,nres

OK

v ^

Sales Audit

3

Esc

Sel

Cash audit

v ^

Continued on next page

Gallery 310

Calling and resetting
counters

Follow this diagram to check
and reset counters.

Sales turnover and numbers
of items sold are available as
totals as well as by individual
types of drink selections.

Additional routines

62 Gallery 310 10.2010

Coffee black

Esc

Total: xxxxxx

OK

v ^

v ^

Coffee w sugar

Total: 000.00

Sel

OK

Coffee black

Sel

Esc

Total: xxxxxx

Sel

OK

v

^

Coffee w sugar

Total: 000.00

Sel

OK

Esc

Esc

Coffee black

Sel

Esc

Total: xxxxxx

Sel

OK

v ^

v ^

Coffee w sugar

Total: 000.00

Sel

OK

Coffee black

Sel

Esc

Total: xxxxxx

Sel

OK

v

^

Coffee w sugar

Total: 000.00

Sel

OK

Esc

Esc

Turn. p. drink,nres

Turn. p. drink,res

MB per drink, nres

MB per drink, res

Sel

Sel

Cash audit

v ^

v ^

Sales audit

v ^

No. per group, nres

v ^

No. per drink, res

Diagram continued

Continued on next page

Additional routines

10.2010 Gallery 310 63

Group 1

Esc

Total: xxxxxx

OK

v ^

v ^

Group 2

Total: 000.00

Sel

OK

Group 1

Sel

Esc

Total: xxxxxx

Sel

OK

v

^

Group 2

Total: 000.00

Sel

OK

Esc

Esc

Group 1

Sel

Esc

Total: xxxxxx

Sel

OK

v ^

v ^

Group 2

Total: 000.00

Sel

OK

Group 1

Sel

Esc

Total: xxxxxx

Sel

OK

v

^

Group 2

Total: 000.00

Sel

OK

Esc

Esc

No. per group, nres

No. per group, res

Turn. p. group,nres

Turn. p. group,res

Sel

Sel

Cash audit

v ^

v ^

Sales audit

v ^

Sel

Esc

Esc

Card audit

v ^

MB per drink, res

Diagram continued

Continued on next page

Additional routines

64 Gallery 310 10.2010

v ^

Esc

Esc

Esc

Turn. p. group,res

Card audit

Own cup audit

Cash audit

v ^

v ^

Sales audit

Coffee

Esc

Total: 0000000

OK

v ^

v ^

Coffee with milk

Total: 0000000

Sel

OK

Coffee

Sel

Esc

Total: 0000000

Sel

OK

v

^

Coffee with milk

Total: 0000000

Sel

OK

Coffee

Sel

Esc

Total: 0000000.00

Sel

OK

v ^

v ^

Coffee with milk

Total: 0000000.00

Sel

OK

Coffee

Sel

Esc

Total: 0000000.00

Sel

OK

v

^

Coffee with milk

Total: 000.00

Sel

OK

No. per drink, nres

No. per drink, res

Turn. p. drink,nres

Turn. p. drink,res

Sel

Sel

v ^

Esc

Sel

Coffee

Esc

Total: 0000000

OK

v ^

v ^

Coffee with milk

Total: 0000000

Sel

OK

Coffee

Sel

Esc

Total: 0000000

Sel

OK

v

^

Coffee with milk

Total: 0000000

Sel

OK

No. per drink, nres

No. per drink, res

Sel

Sel

Esc

Sel

Diagram continued

Continued on next page

Additional routines

10.2010 Gallery 310 65

Cashless audit

Cash audit Amount: 00000.00

Sel

OK

Amount: 00000.00

Sel

OK

Amount: 00000.00

Sel

OK

Amount: 00000.00

Sel

OK

Money to tubes

Sel

Esc

Money to cash box

v ^

Collected money

v

^

Manually filled

*

v

^

v ^

Esc

Esc

Esc

Esc

Amount: 00000.00

Sel

OK

Manually delivered

v

^

Esc

Amount: 00000.00

Sel

OK

Val ue overpay

v

^

Esc

Amount: 00000.00

Sel

OK

Dispensed change

Esc

v

^

v ^

Sales audit

Number: 0000000

Sel

OK

Number of tokens

v^Esc

Diagram continued

Continued on next page

* Applicable only to BDV and MDB/

ICP coin mechanisms.

Additional routines

66 Gallery 310 10.2010

Number: xxxxx

Sel

OK

Number: xxxxx

Sel

OK

Number: xxxxx

Sel

OK

Amount: 00000.00

Sel

OK

Number: xxxxx

Sel

OK

Amount: 00000.00

Sel

OK

Revalued amount

Sel

Esc

Amount: 00000.00

Sel

Esc

Cashless audit

Esc

v ^

Cup number, nres

Sel

Esc

Cup turnover, nres

v ^

Cup number, res

v

^

Cup turnover, res

v ^Esc

Esc

Esc

Cup audit

Esc

v ^

v ^

MB. discount audit

Total no. ,nres

Sel

Esc

Total no. ,res

v ^

Esc

Free vend audit

Esc

v

^

Cash audit

v ^

v ^

Coffee w sugar

Total: 000.00

Sel

OK

Coffee black

Sel

Esc

Total: xxxxxx

Sel

OK

v

^

Coffee w sugar

Total: 000.00

Sel

OK

Esc

No. per drink, res

Cofee black

Sel

Esc

Total: xxxxxx

Sel

OK

Esc

No. per drink, nres

v ^

v ^

No. per group, res

Diagram continued

Continued on next page

Additional routines

10.2010 Gallery 310 67

Number: xxxxx

Sel

OK

Amount: 00000.00

Sel

OK

Number: xxxxx

Sel

OK

Amount: 00000.00

Sel

OK

MB. number, nres

Sel

Esc

MB. turnover, nres

v ^

MB. number, res

v

^

MB. turnover, res

v ^Esc

Esc

Esc

Number: xxxxx

Sel

OK

Amount: 00000.00

Sel

OK

Number: xxxxx

Sel

OK

Amount: 00000.00

Sel

OK

D.Key number, nres

Sel

Esc

D.Key turnover, nres

v ^

D.Key number res

v

^

D.Key turnover, res

v ^Esc

Esc

Esc

MB. discount audit

Esc

Esc

v ^

v ^

Discount key audit

Time Discount audit

Free vend audit

v ^

Group 1

Esc

Total: xxxxxx

OK

v ^

v ^

Group 2

Total: 000.00

Sel

OK

Group 1

Sel

Esc

Total: xxxxxx

Sel

OK

v

^

Group 2

Total: 000.00

Sel

OK

Esc

Esc

No. per group, nres

No. per group, res

Sel

Sel

Diagram continued

Continued on next page

Additional routines

68 Gallery 310 10.2010

Esc

v ^

v ^

Discount key audit

Sel

Esc

Time Discount audit

Step price audit

T.Disc number ,nres

Number xxxxxxx

Sel

OK

Number xxxxxxx

Sel

T.Disc turnov., nres

v

^

Esc

Number xxxxxxx

Sel

OK

T.Disc number ,res

v

^

Esc

Number xxxxxxx

Sel

OK

T.Disc turnov., res

v

^

Esc

OK

Diagram continued

Continued on next page

Additional routines

10.2010 Gallery 310 69

Sel

Esc

AUDIT PER DRINK
[Drink]

Sel

Esc

Number sold of [drink]

Total: 0000000

Number sold of [drink]

Total: 0000000

OK

OK

OK

OK

Test no. , res

Sel

Esc

Esc

v ^

Esc

Esc

Esc

v ^

v ^

v ^

Time Discount Audit

Step price, nres (+)
Amount: 000.00

Step price, res(+)
Amount: 000.00

Sel

Esc

Sel

Esc

Sp. turnover, nres

Sel

Esc

Sp. turnover, res

v ^

Esc

Step price audit

Step price, nres (-)
Amount: 000.00

Step price, res(-)
Amount: 000.00

Reset sales audit

Sel

Esc

Continue ?

Sel

Esc

Reset of sales
audit finished

OK

Reset counters

Reset cash audit Continue ?

Sel

Esc

Reset of cash
audit finished

OK

Esc

v ^

Esc

Tes t a udit Test no. , nres

AUDIT PER DRINK
[Drink]

Sel

Esc

Sel

Esc

Printing

Reset test audit Continue ?

Sel

Esc

Reset of test

audit finished

OK

Esc

Number sold of [group]

Total: 0000000

OK

No. per group, nres

Sel

Esc

v ^

Esc

AUDIT PER GROUP
[Group]

Sel

Esc

Number sold of [group]

Total: 0000000

OK

No. per group, res

Sel

Esc

v ^

Esc

AUDIT PER GROUP
[Group]

Sel

Esc

v ^

v ^

Diagram continued

Continued on next page

Additional routines

70 Gallery 310 10.2010

Printing audit

Continue

?

Printing audit

Continue

?

Printing audit

Continue

?

Printing audit

Continue

?

Sel

OK

Sel

OK

Sel

OK

Sel

OK

Printing audit

Continue

?

Sel

OK

Printing audit

Continue

?

Sel

OK

Printing audit

Continue

?

Sel

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Overall

Sel

Esc

Sel

Esc

Selections Counters

v ^

Time Bands

v

^

Free Vend

v ^Esc

Esc

Discounts

v ^

Esc

Errors

v ^

Esc

Cash Audit

v ^

Esc

Esc

Esc

Printing

Not resettable

Esc

v ^

Resettable

Printing audit

Continue

?

Sel

OK

Please wait

Printing

in progress

OK

Test Audit

Esc

v ^

Reset counters

v ^

Printing audit

Continue

?

Sel

OK

Please wait

Printing

in progress

OK

Group Counters

Esc

v

^

Diagram continued

Continued on next page

Additional routines

10.2010 Gallery 310 71

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Please wait

Printing

in progress

OK

Sel

Esc

Esc

Printing audit

Continue

?

Printing audit

Continue

?

Printing audit

Continue

?

Printing audit

Continue

?

Sel

OK

Sel

OK

Sel

OK

Sel

OK

Printing audit

Continue

?

Sel

OK

Printing audit

Continue

?

Sel

OK

Sel

Esc

Selections Counters

Overall

v ^

Time Bands

v

^

Free Vend

v ^Esc

Esc

Discounts

v ^

Esc

Errors

v ^

Esc

Please wait

Printing

in progress

OK

Printing audit

Continue

?

Sel

OK

v ^

Esc

Cash Audit

Printing Not resettable

Esc

v ^

Resettable

Printing audit

Continue

?

Sel

OK

Please wait

Printing

in progress

OK

Tes t A udit

Esc

v^

Esc

Printing audit

Continue

?

Sel

OK

Please wait

Printing

in progress

OK

Group Counters

Esc

v

^

Diagram continued

Additional routines

72 Gallery 310 10.2010

Filling / Clean

Counters

Cash action

--MENU SELECTION--­*Operator
Technician
^ v Sel ESC

End

Sel

Esc

Cash collected

Sel

Esc

OK

Esc

v

^

Press < OK> if
cash was collected

Cash audit is
now adjusted

Esc

Esc

4

Esc

-----SHORTCUTS-----

*

(1)=Rinse 3=Counter

(2)=Test 4=Menu

Start

(1) (2) (3) (4)

Gallery 310

Emptying the cash box

• Open the door of the vending
machine.

• Insert cash box key into keyhole and
turn it clockwise.

• Pull out the cash box and empty it.

(fig. 77)

• Turn to the display and follow the
diagram to register the removed
amount electronically.

The amount is registered under
“Collected money” (See “Calling and
resetting counters” on page 61).

77

Additional routines

10.2010 Gallery 310 73

Filling / Clean

Counters

Cash action

--MENU SELECTION--­*Operator
Technician
^ v Sel ESC

End

Sel

Esc

Dispense coins

Manual filling

*

Cash collected

Sel

Esc

Esc

v

^

v

^

v

^

v

^

Press < OK> to

adjust audit

Esc

Esc

Esc

Esc

Esc

OK

Cash audit is
now adjusted

4

-----SHORTCUTS-----

*

(1)=Rinse 3=Counter

(2)=Test 4=Menu

Start

(1) (2) (3) (4)

Gallery 310

* Applicable only to BDV and MDB/

ICP coin mechanisms.

Adding change manually

This procedure is applicable
only to BDV and MDB/ICP
coin mechanisms.

Insert the change amount into the
machine through the coin slot.

Follow the diagram to electronically
register the inserted amount as change.

The inserted amount is registered under
“Manually filled” (See “Calling and
resetting counters” on page 61)

Additional routines

74 Gallery 310 10.2010

Change prices

--MENU SELECTION--­*Operator
Technician
^ v Sel ESC

End

Filling/Clean

Basic operations

Sel

Esc

Price per drink

Price per cup

Sel

Esc

Select drink

Sel

Esc

Sel

Esc

Sel

Sel

Esc

4

Esc

OK

v ^

Counters

v ^

Cash action

v ^

v ^

Global price

v ^

Price On/Off

Sel

Esc

Sel

Esc

v ^

Esc

Esc

Esc

Step prices

Set step price(s)

v ^

Esc

Esc

Esc

Esc

Price: Coffee black
Val ue: 0000.00

(-) (+) -> OK

OK

Price per cup
Set value: 0000.00

(-) (+) -> OK

Sel

OK

Price per cup
Set value: 0000.00

(+) -> Esc OK

Sel OK

Set step price
Val ue : 00.00

(-) (+) -> OK

Sel OK

Step price(s)
(Off = 0, On = 1) : 0

(-) (+) Esc OK

Select drink

v ^

Esc

Global stepprice(+)

Sel OK

Global price (+)
Set value : 00.00

(-) (+) -> OK

v ^

Esc

Global stepprice(-)

Sel OK

Global price (-)
Set value : 00.00

(-) (+) -> OK

Preselection 1(+)

Preselection 1(-)

Start

------SHORTCUTS----­*(1)=Rinse 3=Counter
(2)=Test 4=Menu

(1) (2) (3) (4)

Gallery 310

Changing prices

Follow this diagram to change the price
of a drink.

See the section Settings buttons on
page 13 for an explanation of how to
use the Plus (+), Minus (-), Next (->)
and Save (OK) buttons.

Additional routines

10.2010 Gallery 310 75

--MENU SELECTION--­*Operator
Technician
^ v Sel ESC

End

Machine settings

Basic operations

Esc

Esc

Set freevend, global

Service information

v

^

v

^

Cash action

v

^

Counters

v

^

Filling / Clean

v

^

Esc

Esc

Esc

Esc

4

Sel

Esc

(Off = 0, On = 1):1

Sel

Esc

Set percentage: 000

Sel

Esc

Key discount

v

^

Esc

Esc

Esc

OK

OK

-----SHORTCUTS-----

*

(1)=Rinse 3=Counter

(2)=Test 4=Menu

Start

(1) (2) (3) (4)

v

^

Gallery 310

Setting of free vend and key
discount

Follow this diagram to

• turn free vend on or off
or

• set or change key discount rates

Additional routines

76 Gallery 310 10.2010

Time Discount

The Time discount option is used to set time periods during which
drinks are to be sold at a discount.

A percentage rate is given as a discount on all drinks during the set
periods.

Seven different discount periods can be programmed on a weekly
basis.

For each period a start day and time, and an end day and time must
be defined.

The start and end days are identified by progressive numbers:
(Monday=0, Tuesday=1, etc.) and all weekdays (ALL=7).

This means:

• A time discount period that crosses midnight requires two
period settings, see Example 1, periods 1 and 2.

• If a time discount is to apply within the same period of time
every day of the week, e.g. from 10 a.m. to 2 p.m. (10:00 to
14:00), one period setting stating ALL as start and end day is
sufficient. If a time discount should apply only some of the days
of a week, e.g. Saturdays and Sundays, separate periods must
be defined for each of these days, see Example 2 next page.

• A period cannot have a ‘start time’ later than the ‘end time’, see
Non Example next page.

• The same time period cannot include days from different weeks,
i.e. a period cannot be set from Monday to Monday.

Additional routines

10.2010 Gallery 310 77

Example 1:

• A time discount is to apply Monday to Friday from 10:00 p.m. to
06:00 a.m. Furthermore, time discount is to apply all day during
week-ends. Three period settings are required to define this
combination of time discounts:

Example 2:

• A time discount is to apply Saturdays and Sundays between 10:00
a.m. and 2:00 p.m. Separate periods must be defined for each of
the two days:

Period 1

Set start day ALL=7 Set start time 22:00
Set end day ALL=7 Set end time 23:59
Result: Time discount is given between 10:00 p.m. and midnight of the same
day.

Period 2

Set start day ALL=7 Set start time 00:00
Set end day ALL=7 Set end time 06:00
Result:Time discount is given between midnight and 06:00 a.m. of the same
day.

Period 3

Set start day Sa=5 Set star t time 06:00
Set end day Su=6 Set end time 23:59
Result: Time discount is given continuously all through the week-end.

Period 1

Set start day Sa=5 Set start time 10:00
Set end day Sa=5 Set end time 14:00

Period 2

Set start day Su=6 Set start time 10:00
Set end day Su=6 Set end time 14:00
Result: Time discount is given on Saturdays and Sundays between 10:00 a.m.
and 2:00 p.m.

Non example:

Period 1

Set start day All=7 Set start time 22:00
Set end day All=7 Set end time 06:00
Result: No time discount will be given as the end time cannot be earlier than the
start time for the same ‘day’ or ‘ALL’. In this case a time discount up till midnight
and another one from midnight and onwards should have been defined. (See
Example 1, Periods 1 and 2)

Additonal routines

78 Gallery 310 10.2010

--MENU SELECTION--­*Operator
Technician
^ v Sel ESC

End

Machine settings

Esc

Esc

Set freevend, global

Time discount

v

^

v

^

v

^

v

^

Filling / Clean

Esc

Sel

Esc

Esc

Esc

Esc

Set day(s)

Period 1

v ^

Set time

v ^

Sel

Set Time discount

Sel

Esc

Sel

Esc

Period 1

Sel

Esc

Set Time discount
(0-100) :20

(-) (+) -> OK

Sel

Set start day:
(Mo=0, Su=6, All=7):7

(-) (+) Esc OK

Sel

Set start time:
Time: 22:00

(-) (+) -> OK

Set end time:
Time: 23:59

Set end day:
(Mo=0, Su=6, All=7):7

(-) (+) Esc OK

OK

-----SHORTCUTS-----

*

(1)=Rinse 3=Counter

(2)=Test 4=Menu

Start

(1) (2) (3) (4)

4

(-) (+) Esc OK

OK

OK

Gallery 310

Setting time discount

• Follow this diagram to set the
discount percentage rate and to
define one or more time periods (up
to seven periods) in which it is to
apply.

If the discount key is used
during an active Time
discount period, the higher of
the two discount rates will
apply.

Additional routines

10.2010 Gallery 310 79

Energy saving periods

In order to save electric power when the machine is not in use, this
function is used to lower the water temperature in the boiler and to
switch off the door light.

The energy saving function is enabled / disabled in ‘Set state’.

7 energy saving periods can be programmed on a weekly basis.

For each period a start day and time, and an end day and time must
be defined. The start and end days are identified by progressive
numbers: (Monday=0, Tuesday=1, etc.) and all weekdays (ALL=7).

This means:

• An energy saving period that crosses midnight requires two period
settings, see Example, periods 1 and 2.

• If the periods are set overlapping, the machine will be shut down
as long as it is covered by one of these periods, see. Example:
Period 3.xThe same time period cannot include days from
different weeks, i.e. a period cannot be set from Monday to
Monday.

• A period cannot have a ‘start time’ later than the ‘end time’, see

Non Example 2.

• Non Examples 1 and 2 illustrate settings which will give
unintended results.

The temperature during the energy saving period is set in ‘set
temperature’

Example

The vending machine is to run Monday to Friday from 07:00 till
22:00. The remaining time of the week and during the weekend the
machine is set to energy saving. Three periods have to be set as
follows:

Non Example 1:

Non Example 2:

Period 1

Set start day ALL=7 Set start time 22:00
Set end day ALL=7 set end time 23:59
Result: The machine is ‘shut down’ every day from 22:00 till midnight the same
day.

Period 2

Set start day ALL=7 Set start time 00:00
Set end day ALL=7 set end time 07:00
Result: The machine is ‘shut down’ from midnight 00:00 till 07:00 in the morning
the same day.

Period 3

Set start day Fr=4 Set start time 22:00
Set end day Su=6 set end time 23:59
Result: The machine is shut down from Friday evening at 22:00 till Sunday
evening at 23:59.

Period 1

Set start day Mo=0 Set start time 22:00
Set end day Fr=4 set end time 07:00
Result: The machine is ‘shut down’ Monday at 22:00 till Friday at 07:00 which
was not the intention.

Period 1

Set start day All=7 Set start time 22:00
Set end day All=7 set end time 07:00
Result: The machine is not ‘shut down’ as the end time must not be earlier than
the start time for the same day or the setting ‘ALL’.

Additional routines

80 Gallery 310 10.2010

Switching off the door light during the energy saving mode is
enabled / disabled in ‘set doorlight’.

If a selection button is activated during an energy saving
period, the machine leaves the energy saving mode and
returns to the vend mode. As soon as the temperature in
the water tank has reached the ‘nominal temperature’,
the machine is ready for vend and a drink can be
selected.

When the selection buttons have been left untouched for
more than 10 minutes after the last drinks dispensing,
and an energy saving period is still in force, the machine
returns to the energy saving mode.

Additonal routines

10.2010 Gallery 310 81

--MENU SELECTION--­*Operator
Technician
^ v Sel ESC

End

Machine settings

Esc

Esc

Set freevend, global

Energy saving

v

^

v

^

v

^

v

^

Filling / Clean

Esc

4

Sel

Esc

Esc

Esc

Esc

Esc

Esc

Set day(s)

Period 1

v ^

Set time

v ^

Set temperature

v ^

Set doorlight

v ^

Sel

Save energy On/Off

Sel

Esc

Sel

Esc

Period 1

Sel

Esc

Save energy
1=On / 0=Off_1

(-) (+) -> OK

Sel

Set start day:
(Mo=0, Su=6, All=7):1

(-) (+) Esc OK

Sel

Set start time:
Time: 00:00

(-) (+) -> OK

Set end time:
Time: 00:00

(-) (+) -> OK

Set end day:
(Mo=0, Su=6, All=7):1

(-) (+) Esc OK

Sel

Esc

Set temperature
Temp.

: 000

(-) (+) -> OK

Sel

Esc

Set doorlight
1=On / 0=Off

:

1

(-) (+) -> OK

OK

OK

OK

OK

OK

-----SHORTCUTS-----

*

(1)=Rinse 3=Counter

(2)=Test 4=Menu

Start

(1) (2) (3) (4)

Gallery 310

Setting energy saving periods

• Follow this diagram to define one or
more energy saving periods (up to
seven periods).

• Setting a period means scheduling
the machine to reduce the
temperature for the boiler heating to
the temperature set in ‘Set
temperature’ and to switch off the
door light, if ‘Set doorlight’ is
enabled.

Temperature should never
be set below 65 °C.

Display messages and trouble shooting

82 Gallery 310 10.2010

Display messages

If the vending machine shows one of the display messages mentioned below, please follow the suggestions for remedy under Corrective
action. If the error remains, please call for service.

If a display message appears that is not mentioned here, please call for service..

Display message Reason and/or Corrective action

Base tray full

• Empty and clean base tray. Wipe it dry.

Cleaning required

• The ‘rinse time period’ is exceeded. Clean the machine and
use one of the rinse functions, see “Rinsing the machine” on
page 39.

Drip tray full

• Empty and clean drip tray. Wipe sensor dry

Energy saving mode

• Energy saving is active. At the press of a selection button, the
machine will return to vend mode. When the water is suffi­ciently heated, the machine is ready to dispense drinks.

If the selection panel is left untouched for 10 minutes, the
machine will return to energy saving mode.

No SB1 (or2) cyl. pressure

• Remove blocking object from upper valve of brewer cylinder.

Out of service

• Turn the machine off and on.

Please remove cup

• Remove cup from cup carrier.

Please remove pot

• Remove jug from jug platform.

Rinse in progress..

• Wait until machine has finished automatic rinse function.

SB Piston error

• Clean the brewer unit.

SB Scraper error

• Clean the brewer unit.

Display messages and trouble shooting

10.2010 Gallery 310 83

Temperature low

• Wait until the water is heated sufficiently
(maximum 13 minutes).

Water level low

• Descale water inlet valve.

• Remove impurities from water filter. Replace if necessary.

• Remove impurities from water supply connection.

Branch pipe error

• Switch machine off and on.

• Remove blocking cup

• Clean branch pipe system, i.e. dispense head, hoses and

mixing funnels

Display message Reason and/or Corrective action

Display messages and trouble shooting

84 Gallery 310 10.2010

Trouble shooting

If the vending machine does not function correctly and does not show a display message, check the following points before calling for service.

Fault Corrective action

Coins have difficulties being accepted.

• Press the coin return button

• Please confer with suppliers manual.

Drinks are cold

• Check if power has been interrupted recently or check if ther­mostat is defective.

Flavour of drink is not satisfactory

• Wrong ingredients. Use correct ingredients, i.e. correct
whitener for coffee and tea. Use only ingredients
recommended for vending machines.

• Check if components are clean. Replace and rinse thoroughly
as necessary.

• Ensure that canisters are located in their correct place.

• Ensure that hoses from ingredient canisters are located

correctly in the dispense head.

Freshbrewer unit is malfunctioning.

• Reassemble freshbrewer unit correctly.

Ingredients are moist and become lumpy in canisters

• Remove dust from grid at rear of machine with a vacuum
cleaner from outside or take out fan and clean box from the
inside of the machine.

• Check for blockage around mixing funnels. Remove and
reinstall components as necessary.

Liquid escaping from machine

• Ensure that solid waste container, trays, canisters, mixing
funnels and dispensing hoses are positioned correctly.

• Check if sensor for drip tray lid is soiled. Clean as necessary.

Display messages and trouble shooting

10.2010 Gallery 310 85

Liquid in bottom of machine.

• One or more hoses of the dispense head are not in place.

• A whipper housing seal is missing.

Machine dispenses drinks for free

• Check prices. Reset as necessary.

• Switch off free vend.

Machine is out of function

• Check the power supply cord and connect it correctly if
required.

• Check fuses outside of the machine, replace as necessary.

• Check if the drip tray or base tray is empty. Empty, wipe and

dry sensors.

• Ensure that the door is properly closed.

Mixing system overflows.

• Mixing funnel(s) blocked. Replace or clean blocked part(s).
Check if they are positioned correctly.

• Leak in mixing system. Check if the sealing ring is missing at
the mixing funnel.

No drinks are dispensed

• Check if mixing funnels are blocked, and clean as necessary.

• Check the coffee/tea filter, and clean as necessary.

Only water is dispensed, no ingredient

• Ensure that canister spout(s) is (are) open.

• Check if the ingredient canisters are empty. Refill as

necessary.

• Ensure that canisters are properly located.

• Ensure that canister coupling is fitted in canister.

• Check if the mixing funnels are blocked. Clean and relocate.

Quantity of drink is inadequate or dispensing hose has a kink

• Replace or clean clogged components. Install hose of correct
length.

Fault Corrective action

Display messages and trouble shooting

86 Gallery 310 10.2010

The drip tray or the solid waste container is full with water or
waste

• Empty

Too little water or no water is dispensed

• Ensure that water pipes are not blocked.

No cups are dispensed

• Check cup mechanism and cup turret. remove jammed cups
and refill cups as necessary.

Drinks dispensed, but no cups and no display messages

• Cup sensor glasses are soiled, wipe dry.

Machine does not shut down when drip tray is full.

• Check if sensors in drip tray are soiled. Clean as necessary.

Fault Corrective action

Wittenborg ApS

Seebladsgade 1-3, DK-5000 Odense C

Telephone [phone] A company of N&W Global Vending S.p.A.

www.nwglobalvending.com

Odense, 01/01/2010 OVERENSTEMMELSESERKLÆRING

DECLARATION OF CONFORMITY

Identifikation

Identification

Machine type: __________________________

Serial number: __________________________

Maskinen beskrevet på identifikations-pladen

stemmer overens med lovgivningerne, der er

indeholdt I de europæiske direktiver listet til højre,

og med de efterfølgende ændringer og tillæg. The machine described in the identification plate

conforms to the legislative directions of the

European directives listed at side and further

amendments and integrations.

Europæiske direktiver:

European directives:

Erstattet af:

Repealed by:

2006

/

42/EC

73/23/EC + 93/68/CE 2006/95/CE

89/336/EC + 92/31/CE + 2004/108/EC

93/68/CE

90/128/EC 2002/72/CE

80/590/EEC and EC 1935/2004

89/109/EEC

De harmoniserede standarder eller tekniske

specifikationer, der er i overenstemmelse med god

konstruktionspraksis i.h.t. gældende

sikkerhedsforskrifter, der er i kraft i EF er: The harmonised standards or technical

specifications (designations) which comply with

good engineering practice in safety matters in force

within the EU have been applied are:

Harmoniserede standarder. Tekniske specifikationer

Harmonised standards. Technical specifications

IEC EN 60335-1 : 2002 + A11:20005 +A1:2005 +

A12:2006 + A2:2006

IEC EN 60335-2-75 : 2004 + A1:2005 + A11:2006

EN 50366:2003 + A1:2006

EN ISO 11201 and EN ISO 3744

EN 55014-1 + A1+ A2

EN 55022 + A1 + A2

EN 55014-2 + A1

EN 61000-3-2

EN 61000-3-3 + A1

EN 61000-4-2 + A1 + A2

EN 61000-4-3 + A1 + A2

EN 61000-4-4 + A1

EN 61000-4-5 + A1

EN 61000-4-6 + A1

EN 61000-4-11 + A1

Det tekniske dossier er udarbejdet i:

The technical file is compiled at:

Wittenborg ApS.

Henrik Schmidt

Plant manager

O900022DA

Gallery 310 / FB 7300