Douwe Egberts Cafitesse 4000 Operating Instructions Manual

OPERATING INSTRUCTIONS

Cafitesse 4000

75525300
11.2004

TABLE OF CONTENTS

Table of contents
Introduction................................................................................. 1
Safety........................................................................................... 2
Product presentation
Vending machine components ..................................................... 6
- Operating panel ......................................................................... 6
- Machine cabinet (fig. 3): ............................................................. 7
- Machine door.............................................................................. 8
Operation
Putting into operation.................................................................... 9
- Powering the machine off........................................................... 10
Payment panel ............................................................................. 11
- Display ....................................................................................... 11
- Card and coin insert (options) .................................................... 11
Selection panel ............................................................................ 12
- Pre-selection buttons ................................................................. 12
Selection buttons.......................................................................... 13
Pot panel (Multibrew).................................................................... 14
Discount lock ................................................................................ 15
Navigation buttons........................................................................ 16
- Settings buttons.......................................................................... 18
Overview of functions ................................................................... 19
Short cuts ..................................................................................... 27
Additional Features....................................................................... 29
- Multi-vend................................................................................... 29
- Single-vend ................................................................................ 29
- Service light................................................................................ 29
- Magnetic adapters for smaller product packs (option) ............... 29
Cleaning and maintenance
General instructions...................................................................... 30
Maintenance routines .................................................................. 31
- Schedule for regular maintenance routines............................... 31
- Schedule for deep and occasional maintenance routines ......... 32
Regular cleaning
Opening and powering off machine ............................................. 33
Service light ................................................................................. 33
Loading cups ............................................................................... 34
Replacing product packs (BIB) .................................................... 35
Filling the instant ingredient canisters.......................................... 36
Cleaning the dispensing area ...................................................... 37
Emptying the waste bucket.......................................................... 38
Cleaning inside and outside......................................................... 39
Mounting of cleaned parts ........................................................... 39
Rinsing machine .......................................................................... 40
Last check / Test vend................................................................. 41
Deep cleaning
Hygiene kit ................................................................................... 42
Opening and powering off machine ............................................. 42
Filling the cup magazine .............................................................. 43
Filling the instant ingredient canisters.......................................... 43
Cleaning the cooling compartment .............................................. 44
Cleaning trough and lid................................................................ 45
Cleaning the under trays.............................................................. 46
Cleaning the instant ingredient dispensing system components 46
Cleaning the powder trap............................................................. 47
Cleaning the distributor head....................................................... 47
Cleaning the dispensing area ...................................................... 48
Cleaning the cup/pot stand .......................................................... 49
Cleaning waste bucket................................................................. 50
Cleaning inside and outside......................................................... 50
Mounting cleaned parts ............................................................... 51
Rinsing and last check................................................................. 51
11.2004 Cafitesse 4000 i
Table of contents
Occasional routines
Occasional routines...................................................................... 52
Cleaning the instant ingredient canisters ..................................... 52
Cleaning dust filter behind the cooling compartment ................... 54
Additional routines
Calling and resetting counters...................................................... 55
Emptying the cash box................................................................. 62
Adding change manually.............................................................. 63
Setting automatic rinse periods.................................................... 64
Changing prices ........................................................................... 65
Setting of freevend and key discount ........................................... 66
Energy saving periods.................................................................. 67
Setting energy saving periods...................................................... 69
Display messages and trouble shooting
Display messages ........................................................................ 70
Trouble shooting .......................................................................... 72
ii Cafitesse 4000 11.2004

INTRODUCTION

The machine dispenses hot and cold instant drinks as well as hot water.
To operate the vending machine you need
1. liquid coffee concentrate (normal or decaf.) stored in non-returnable BIB (Bag-in-box)­packs.
2. Instant products made for vending ma­chines, e.g. sugar, milk, various instant drink products other than coffee.
All communication with the machine, such as drink selection, rinsing functions, data re­trieval and settings, is carried out by using the direct selection buttons.
Introduction
These operating instructions are valid for several variants of the vending machine. Therefore, it is possible that in these operat­ing instructions you may find instructions for operating elements that are not installed in your vending machine.
The manufacturer cannot be held li­able for vending machines, that were used for purposes other than those specified in these operator in­structions.
Before putting the machine into op­eration, read the chapter, Safety.
According to the requirements of the custom­er, the service technician can program differ­ent functions into the vending machine.
11.2004 Cafitesse 4000 1

Safety

SafetySafety
SAFETY
Before putting the vending machine into operation, the operation instructions must be carefully read and fully understood.
The vending machine may not be subject to frost during operation, storage and transport.
- If there is the risk of frost in the area of the installation site of the machine, voltage to the machine may not be disconnected.
- If there is the danger of damage due to frost, the service technician must check and replace boiler, hoses and valves if required prior to reconnecting the vending machine and he should additionally carry out a functional test.
The vending machine may not be installed outside.
The vending machine may only be installed, programmed and repaired by specially trained service technicians who are familiar with the safety and hygiene aspects of the vending machine.
Safety devices must not be bridged or put out of function.
The vending machine must be connected to the drinking water line and to the electric line in compliance with local regulations.
The vending machine has to be placed in a horizontal position.
The vending machine must be connected to a secured electric circuit. We recommend to install a fault current safety switch. The connections must be made using an earthed safety plug socket complying with valid regulations.
After the vending machine has been installed, the power supply plug must be accessible.
Never touch the power supply plug with wet hands or plug it in if the plug itself is wet.
The liquids dispensed by the ven­ding machine are very hot! To pre­vent scalding, hands (and/or other parts of the body) must be kept away from the outlets while drinks are being prepared and dispensed.
If the power supply cable of the vending machine is damaged it may only be replaced by a service technician.
If the vending machine is not to be used for a shorter period of time (e.g. over the weekend), use the Main switch inside the machine.
As a result, the power supply is not completely disconnected. The product packs continue to be sufficiently cooled in the cooling compartment
If the vending machine is not used for a very long time period, (e.g. during work holidays), unplug the mains plug, close the water tap, remove the product packs (BIB) and store them in a refrigerator depending on the ‘best before date’.
Do not attempt to fill several cups by pressing the pot button. There is danger of injuries.
2 Cafitesse 4000 11.2004
SafetySafety
Safety
Only authorised and qualified personnel may clean, fill up and set the vending machine.
The vending machine may not be cleaned under a water jet and is not suitable for installation on surfaces next to which water jets are being used (e.g. for cleaning).
Use only original spare parts.
Observe the local regulations!
Regular cleaning of the vending machine
is necessary for functional and hygienic reasons.
When cleaning, take care of sharp edges. There is danger of injuries!
To clean the cabinet only use cleaning agents approved by the food industry.
Observe the instructions given on the packs regarding correct hand­ling and storing of the product packs.
The technical data of the vending machine are given on the rating plate.
If repair work has to be made to the service light or to the cooling com­partment always disconnect the machine at the mains plug. The service light and the cooling compartment are connected before the main switch.
When the special yellow key is in­serted in the slot of the door switch, the machine is re-energized.
The door can be closed only after removing the special key from the door switch.
Door switch: When the door is opened, a special switch ensures that there is no ac­cess to energized or moving parts.
Any operation requiring the machi­ne to be energized with the door opened must be carried out exclu- sively by qualified personnel infor­med about the specific risks of such situation.
The machine may be energized by qualified personnel by inserting a special yellow key into the door switch.
Before starting any maintenance or repair of energized or moving parts, the machine must always be switched off.
Clean the inside and outside of the vending machine by using a damp cloth and do not splash it.
After cleaning, make sure that all components are correctly reinstalled.
11.2004 Cafitesse 4000 3
If power is switched on, be careful not to touch moving parts and elec­trical components.

Technical data

Technical data
TECHNICAL DATA
The technical data of the vending machine are given on the rating plate.
The vending machine is suitable for indoor use only.
Dimensions vending machine
Weight (Net/Gross): Approx. 225 kg (without ingredients) / 250 kg (with wrapping)
Required free space Behind: 120 mm
Electric connection Power supply: 230V + 10%/-15%, 50 Hz
Height: 1834 mm - 1855 mm (2010 mm with wrapping) Width: 940 mm (1000 mm with wrapping) Depth: 620 mm (cabinet), 690 mm (cabinet+door) (770 mm with wrapping)
Power cord length: Approx. 3500 mm
Front: 930 mm (To allow door to open completely)
Lines: Single line+neutral+earth (IEC-standard)
Brown = line Blue = neutral Yellow/green = earth
The vending machine must be earthed! In addition, it is recommended to install a fault current safety switch.
Power consumption: Machine without chiller unit: Max. 3000 W
Fuses: Line: 15A
Neutral: 15A Transformer, primary: 2A Transformer, secondary (on VMC): 8A
Water connection Connect the vending machine to a cold water supply (potable water).
Min. pressure (Dynamic): without chilller: 0.8 bar with chiller: 1.5 bar Max. pressure (Static): without chiller: 10 bar with chiller: 8 bar
4 Cafitesse 4000 11.2004
Hose connection: The type of hose connector may differ per country. If the location where you plan to
install the dispenser requires a special connection, you may need to order a speciall adapter for the hose connector.
Boiler capacity 5.3 l
Capacities Cups 900 at 150 ml
Waste container: Approximately 14 l
Concentrate capacity: Three packages of 2 l (or 1.25 l when using support magnets) containg coffee
concentrate (BIB).
Standard Instant ingredient canister: Approximately 4 l
Large Instant ingredient canister: Approximately 6 l
Pot dimensions Max height: 240 mm
Max. external diameter: 110 mm
(25 mm of upper part of pot not to exceed a diameter of 110 mm due to transport of cup catcher. For the other part of the pot, the diameter can extend to max. 170 mm).
Min. pot hole diameter: 60 mm
Technical data
Technical data
Options Adapters for 1.25 l product packs (BIB), diverse payment systems.
Further requirements Ambient temperature: Min. 2°C - max. 32°C (-2/+0) at 80% RH.
Acoustic emission: The A-weighted sound pressure level is below 70 dB.
Subject to changes.
11.2004 Cafitesse 4000 5
Product presentation

Vending machine components

Machine front (fig 1.):

1
1
2
3
1 Door
2 Upper advertising poster
3 Operating panel
4 Door lock
5 Cup / Pot stand
Strength
Coffee
Black
with sugar with milk milk and sugar
Sugar
Milk
6 Lower advertising poster
CRÈME

Operating panel (fig.2):

Black
4
1 Payment panel
Coffee specialities
Cappuccino
with sugar
Cappuccino
with sugar
with milk Milk and sugar
Wiener
Café au lait
melange
2
2 Selection panel
5
CHOCOLADE
Chocolade
Choco de luxe
Café choco
3 Pot panel/lock
PICKWICK
WATER
pure
hot
THEE SOUP
with sugar
Pot
Soep
3
4
5
2
4 Optical interface
5 Coin return cup
6
1
6 Cafitesse 4000 11.2004

Machine cabinet (fig. 3):

Product presentation
1 Cabinet
2 Main switch
3 Instant ingredient
canisters
4 Outlet spouts
5 Mixing funnel hood
6 Mixing funnel with
whipper housings
7 Distributor head with
outlet hoses
8 Cover for boiler
9 Cover for pump
10 Kick plate
11 Sensor for waste
bucket
17 Cooling compartment
1
17
16
15
14
13
12
23
6
7
45
12 Waste bucket
13 Overflow drain hoses
14 Door switch
15 Drip tray
16 Trough
11
10
8
9
3
11.2004 Cafitesse 4000 7
Product presentation

Machine door(fig. 4):

1 Cup magazine
2 Cup drop ring
3 Cup brake
4 Cup slide with shutter
5 Cover for rear of cup station
1
6 Release lever for cup/pot
stand
7Cash Box
8Drip tray
9 Drain hose from drip guide
(behind cover)
10 Drip guide
10
2
3
4
5
9
6
8
7
4
8 Cafitesse 4000 11.2004
OperationOperation
1
2
3
5 6

Putting into operation

Open the water tap and plug in the mains plug.
Wait until the correct cooling compartment temperature is reached.
Note the dates on the product packs to be inserted and observe the expiration date on already opened packs.
Insert product packs into the cooling compartment in the following order (fig 5):
First insert a product pack into the left- most position of the cooling compartment (5,1).
If inserting an already opened pack, make sure to insert this pack first.
Next, place full product packs in the middle and right positions starting with the oldest pack, (5,2) and (5,3).
Close the cooling compartment door.
WATER
hot
1
A corresponding message is indicated on the display when the water temperature in the boiler is not correct. The message is cleared as soon as the correct temperature is reached.
If the machine has been out of operation for a very long time period (e.g. during works holidays), put a collecting vessel underneath the hot water outlet, actuate the hot water delivery button (1) and let at least 10 l of hot water flow out before using the machine (fig. 6).
11.2004 Cafitesse 4000 9
Operation
0 1

Powering the machine off

7
Short interruption
If the vending machine is not to be used for a shorter period of time (e.g. over the weekend), use the main switch inside the machine, (fig 5) or apply the energy save function (see section “Energy
saving periods” on page 67).
As a result, the power supply is not completely powered off. The product packs continue to be sufficiently cooled in the cooling compartment.
0
1
Long interruption
If the vending machine will not be used for a very long time period (e.g. during works holidays), unplug the mains plug, close the water tap, remove the product packs (BIB) and store them in a refrigerator depending on the 'best before date'.
a
C
e
s
s
e
t
i
f
0
0
0
4
1
4
0
.
0
1
2

Payment panel (fig. 2,1):

Operation
1
Example
8910

Display (fig. 8,1)

The display can show the following:
- the price of the selected drink
- the value on the customer’s inserted card
- the value of inserted coins
- the various predefined information texts
Other display texts are explained in section Display messages.
11.2004 Cafitesse 4000 11

Card and coin insert (options)

Coin slot (fig. 9) (option): Insert coins to pay the selected drink in cash, or to insert the amount to be added to your card.
Card slot (fig. 10) (option): Insert card to pay for the selected drink, or to add for selected value.
Operation
Strength

Selection panel (fig. 2,2):

Pre-selection buttons (fig. 11)

Strength button
determines the strength of the drink dispensed.
Sugar button
determines the quantity of sugar in the drink dispensed.
Sugar
Milk
‘?’
11 12
Whitener button
determines the quantity of whit­ener in the drink dispensed.
‘optional button’
Can be used for e.g. decaf or special coffee.
Strength

Strength button (fig. 12)

The three LEDs below this symbol determine the strength of the drink dispensed. Press the below button until the appropriate LED lights up:
Minimum strength
Normal strength
Maximum strength
12 Cafitesse 4000 11.2004
13 14
Operation

Sugar button (fig. 13)

The three LEDs below this symbol determine the quantity of sugar in the drink dispensed. Press the below button until the appropriate LED lights up:
Small portion
Normal portion
Large portion
In order to modify the strength of a coffee, of the portion of a coffee, of sugar and/or whitener, you must always remember to press a pre-selection button before you press a selection button. There is a 10 sec. time-out on a pre-selection.
11.2004 Cafitesse 4000 13

Whitener button (fig. 14 )

The three LEDs below this symbol determine the quantity of whitener in the drink dis­pensed. Press the below button until the ap­propriate LED lights up:
Small portion
Normal portion
Large portion

Selection buttons

The selection buttons are grouped below the pre-selection buttons. The number of selec­tion buttons varies along with the number of beverages with or without sugar or whitener.
Each selection button clearly indicates which drink will be dispensed.
Operation

Pot panel (Multibrew)

How to brew a pot: (fig. 15)
Insert key in multi-brew lock and turn clockwise.
The cup/pot stand moves down as far as it will go. A predefined number, eg. ‘4’ is shown in the display.
Place a pot on the pot stand.
Press the pot button once or more times
for the desired number of portions.
Pressing again will increase the displayed counter by one, up to the maximum value (15 or lower, set by the technician).
When the counter reaches the maximum value and the pot button is pressed once more, the counter restarts at the predefined number.
Pot
15
If the machine is not set to free vend, insert a card with sufficient credit, or insert an amount of coins corresponding to the value of the number of drinks selected or a value above.
Press the selection button for the wanted drink.
The display steps back one number each time a portion is dispensed.
Turn key counterclockwise and remove it to finish the multi-brew function.
The pot sensor may not register a pot of transparent material, eg. glass.
Remove the pot when the drinks have been dispensed.
14 Cafitesse 4000 11.2004
Pot
Operation
16 17 18

Discount lock

How to use discount lock: (fig. 16)
When using the discount lock, drinks can be dispensed at a preset discount. The discount lock can be used for single drinks and for pots.
If you want one or more drinks at a dis-
Drink to be dispensed in cup: (fig. 17)
Press the selection button of the desired drink. A cup is automatically dispensed,
or
Place a cup on the cup/pot stand and press the selection button of the desired drink.
After dispensing, remove the cup.
count:
Finish vend at a discount by turning and
Insert key in discount lock and turn
clockwise.
The cup/pot stand moves down as far as it
will go.
11.2004 Cafitesse 4000 15
removing the key.
Drink to be dispensed in pot: (fig. 18)
place a pot on the pot stand and press the pot button till the display shows the desired number of dispensings.
Press the selection button of the desired drink
After dispensing, remove the pot.
Finish vend at a discount by turning and
removing the key.
Operation
How to use the navigation buttons
----CASH ACTION---­*Cash collected Manual filling ^ v Sel Esc
19

Navigation buttons

The four pre-selection buttons are used as navigation buttons for retrieval of sales data, settings, e.g. of prices, and activation of service functions (fig. 19).
(See also diagram “Overview of functions” on page 19.)
This table describes how the four navigation buttons are used.
Display Button Function
‘Up’ button
Press this button to move
----SALES AUDIT---­*Total number Total turnover ^ v Sel Esc
up one step at a time
‘Down’ button
----SALES AUDIT---­*Total number Total turnover ^ v Sel Esc
Press this button to move down one step at a time
‘Sel’ button’
----SALES AUDIT---­*Total number Total turnover ^ v Sel Esc
Press this button to
move one step to the right
or
activate a function, eg. rinsing.
‘Esc’ button
----SALES AUDIT---­*Total number Total turnover ^ v Sel Esc
Press this button to
move one step to the left
or
jump to the top of a row, e.g. from “Turnover per drink” to “Total turnover”.
16 Cafitesse 40000 11.2004
Operation
The functions of the buttons vary. The ‘Sel’ button, for example, may change to an ‘OK’ button to confirm an action. The immediate functions can always be read from the bottom line of the display.
Alternative functions of the navigation keys:
Display Button Function
‘OK’ button
Press this button to
Reset cash audit Continue?
*Reset counters ^ v Esc OK
confirm an action, e.g. resetting of counters.
‘Esc’ button
Press this button to exit a
Reset cash audit Continue?
*Reset counters ^ v Esc OK
function without activating it, e.g. avoid resetting a counter.
11.2004 Cafitesse 4000 17
Operation
Settings buttons
In functions that require settings, for example price settings, the functions of the four pre­selection buttons change accordingly.
This table describes how the four pre-selection buttons are used to enter or change numbers.
Display Button Function
‘Minus’ button
Price: [Drink] *Set price: xx.xx
Press this button to decrease a numeric value in increments of one.
(-) (+) -> OK
‘Plus’ button
Price: [Drink] *Set price: xx.xx
(-) (+) -> OK
Press this button to increase a numeric value in increments of one.
‘Next’ button
Price: [Drink] *Set price: xx.xx
(-) (+) -> OK
Press this button to continue to the next digit, e.g. in price setting functions.
‘OK’ button
Price: [Drink] *Set price: xx.xx
Press this button to save changes to settings in the system.
(-) (+) -> OK
18 Cafitesse 4000 11.2004

Overview of functions

Operation
This diagram shows a total view of the functions in the menus.
You start the functions and thus reach the menus by opening the machine door.
All functions are reached using the four pre-selection buttons to navigate through the menus.
(See explanation on previous pages).
Operator
Filling/Clean
Rinse
Rinse Total Machine
Counters
Sales Audit
Total number, nres Total turnover,nres Total number, res Total turnover,res No. per drink, nres No. per drink, res Turn. p. drink,nres Turn. p. drink,res No. per group, nres No. per group, res Turn. p. Group,nres Turn. p. Group,res
Cash Audit
Money to tubes Money to cash box Collected money Manually filled Manually delivered Value overpay Dispensed change
Cashless Audit
Revalued amount
Cup audit
Cup number, nres Cup turnover, nres Cup number, res Cup turnover, res
Continued on next page
11.2004 Cafitesse 4000 19
Operation
Diagram continued
Free vend audit
Total no. ,nres Total no. ,res No. Per drink, nres No. Per drink, res No. per group, nres No. per group, res
MB. discount audit
MB. number, nres MB. turnover, nres MB. number, res MB. turnover, res
Discount key audit
D.Key number ,nres D.Key turnov. ,nres D.Key number ,res D.Key turnov. ,res
Step prices audit
SP. turnover ,nres SP. turnover ,res
Test Audit
Test no. ,nres Test no. ,res No. per group, nres No. per group, res
Reset Counters
Reset sales audit Reset cash audit Reset Test audit
Printing
Not Resetable Resetable
Continued on next page
20 Cafitesse 4000 11.2004
Diagram continued
Operation
Cash action
Cash collected Dispense coins Manual filling
Basic operations
Change prices
Global price Price per cup Price per drink Step prices
Step price on/off Set Step price(s) Global stepprice(+)
Global stepprice(-) Change quantities Drink On/Off Change group Second sel. On/Off
Service information
Event log book Reset log book Program versions Show menufile ver.
Continued on next page
11.2004 Cafitesse 4000 21
Operation
Diagram continued
Machine settings
Set Freevend,global Set Beep mode Clock on display Temp. on display Set rinse time Set rinse day(s) Set date and time Key discount Machine Info
Machine Code Operator Code Show Install. Date Set Install. Date
Energy saving
Save Energy On/Off Set Day(s) Set Time Set Temperature
Set Doorlight Set counters on/off Selfcheck setting
Test
Complete selections Drop Cup
Continued on next page
22 Cafitesse 4000 11.2004
r
r
r
r
Diagram continued
Technician
Operation
Adjust system
Calibration
Ingredient
Valve Temperatures Upper cup senso Lower cup senso Cupslide idle pos Rinse withoug jug Cupslide clip delay
Reset relationship Change Comm. route
Closed doo
Serial XModem
Serial EDDCMP
IR XModem
IR EDDCMP
Back to terminal Opened doo
Terminal Mode
Configurator Mode
Continued on next page
11.2004 Cafitesse 4000 23
Operation
r
Diagram continued
Continued on next page
Payment settings
Single/Multi vend Set payment type Set max credit Set max change Obligation to buy Coin inhibit Low change inhibit Audit unit Ext/Int Exact change eq. Exact change offset Keyboard inhibit Price mode Revalue Immediate change Currency code(auto)
EUR DKR GBP SKR
NOK Currency code(man) Coin validato
Multibrew settings
Preset value Min value Max value Means of action MB Discount
Change config files
Set language file Set recipe file Set menu file
24 Cafitesse 4000 11.2004
Operation
r
r
Diagram continued
Diagnostics / Test
Overall Functions
Wittlink test Full dispense test Test vend
Cup handling
Sensor test Cup ring test Cup drop test Cup delivery test Left Cup indexing Right Cup indexing Test Cupslide Test Elevato
User interface
Button / Key test Display Test Pre. sel. led test Door light toggle Test Init.text Coin return moto
Water/power/heat
Water sensors Pump on/off Heater on/off Fan on/off Test branchpipe Test whipper no.X Test all whippers Test valve no. X Test all IN valves Test IN motor no.X Test all IN motors
Continued on next page
11.2004 Cafitesse 4000 25
Operation
r
Diagram continued
Liquid unit
Mixer test BIB test Sensor test
Change password
Shortcuts
(1)=Rinse (3)=Counte (2)=Test (4)=Menu
26 Cafitesse 4000 11.2004
Operation

Short cuts

Some functions can be reached through short cuts.
A short cut is a one-step way to select often used functions, which would otherwise require several steps through the Operator menu.
The following functions can be reached via short cuts:
Rinse function, see “Rinsing machine” on page 40.
Test function, see “Last check / Test vend” on page 41.
Counters function, see “Calling and resetting counters” on page 55.
Menu, see “Overview of functions” on page 19.

How to reach the rinse or test functions via a short cut::

Step Action Display
1.
Unlock and open the door. The display will show the short cut selection window.
-----SHORTCUTS----­*(1)=Rinse 3=Counter (2)=Test 4=Menu (1) (2) (3) (4)
2.
If you want to .. then go to ..
Perform a rinse function Step 3
Perform a test vend Step 4
Read the counters Step 5
Proced to the menu functions Step 6
3.
Press “1”
-------RINSE-------
*Rinse total machine
and close the door to go directly to the rinse functions menu.
From here you can select one of the available rinse functions.
v Sel Esc^
11.2004 Cafitesse 4000 27
Operation
Step Action Display
4.
5.
6.
Press “2”
and close the door to go directly to the test vend functions.
From here you can select one of the available test vend functions.
Press “3”
and close the door to go directly to reading the counters.
From here you can select one of the available counters.
Press “4”
and close the door to go directly to the menu selections.
From here you can select one of the menus
-------TEST-------
*Complete selections
Drop cup
v Sel Esc^
----SALES AUDIT---
*Total number, nres
Total turnover,nres
v Sel Esc^
--MENU SELECTION--
*Operator
Technician
v Sel Esc^
28 Cafitesse 4000 11.2004
Operation

Additional Features

The machine can be set to either multi-vend or single-vend.

Multi-vend

The machine can be set to enable selection of several drinks, one after the other, from only one payment action by coins or card.

Single-vend

The machine can be set to return coins / release payment card after each drink selection.

Service light

The machine is equipped with service light, located at top of the machine to the right. The light is switched on with the switch on the light.
1
20

Magnetic adapters for smaller product packs (option)

For the use of 1.25 l product packs, special magnetic adapters (1) are available and are inserted in the cooling compartment and in its door (fig.20).
11.2004 Cafitesse 4000 29
Cleaning and maintenance

General instructions

All items of the schedules in this chapter should be carried out at the following intervals: Regular cleaning: Every time replenishing of ingredients is required Deep cleaning: Once a week. Occasional routines: Once a month.
If the schedules hereafter are not carried out as indicated, it will influence the reliability of the machine, which will not be covered by guarantee, and there might arise HACCP risks, for which the suppliers of machine and ingredients cannot be held responsible.
Read the corresponding sections in the operating instructions to enable you to exactly perform the individual tasks.
Make sure that all components are installed correctly after the clean­ing procedure.
Use only cleaning agents approved by the food industry, or the supplier of the vending machine. Observe the safety instructions and user instructions given on the packaging.
Do not use aggressive or abrasive cleaning agents.
Make sure automatic rinsing of the machine’s dispensing system is carried out at regular intervals.
The default-set default of the auto­matic rinsing function is disabled (displayed as every day at 00:00 hours).
The desired automatic rinsing function should therefore always be set at the installation of the ma­chine, see “Setting automatic rinse
periods” on page 64
Never spray off the machine, only wipe the inside and the outside by using a damp cloth.
When replacing the product packs (BIB), pay particular attention to the instructions on the packing of coffee beverages.
30 Cafitesse 4000 11.2004

Maintenance routines

Schedule for regular maintenance routines

Interval Type of work / Check Tools / Materials for the job
Cleaning and maintenance
Regular:
Every time replenishing of ingredients is required
Opening the door and powering off machine
Loading cups
Replacing product packs (BIB).
Filling the instant ingredient canisters
Cleaning the dispensing area
Emptying the waste bucket
Cleaning the machine interior and exterior
Mounting the cleaned parts
Rinsing machine
Last check
1 bucket of hot water (60-80°C) with cleaning
agent.
1 bucket of clean warm (min. 40°C) water
Soft cloths
Ingredients
11.2004 Cafitesse 4000 31
Cleaning and maintenance

Schedule for deep and occasional maintenance routines

Interval Type of work / Check Exchange kit (hygiene kit)
Deep:
Once a week.
Opening the door and powering off the machine
Loading cups
Filling the instant ingredient canisters
Cleaning the cooling compartment
Cleaning the under trays and the instant ingredient dispensing system components
Cleaning the powder traps
Cleaning the dispensing area
Cleaning the cup/pot stand
Cleaning the waste bucket
Cleaning machine interior and exterior
Mounting cleaned parts
Rinsing and last check
Mixing funnel hoods
Instant ingredient mixer units with whipper wheels and sealing rings
Powder traps
Distributor head with outlet tubes and hoses.
Special brush for cleaning of cooling compartment
Trough and lid
-----------------
All the above mentioned parts together with the drip guide, the cup slide with shutter, the cup catcher, the waste bucket, the drip trays, and the instant ingredient canisters are dishwasher-proof.
Occasional
Once a month
32 Cafitesse 4000 11.2004
Cleaning the instant ingredient canisters
Cleaning/Replacing the dust filter
Clean dust filter
21
Regular cleaning

Opening and powering off machine

The door handle is automatically triggered open as the key is turned.
Turn the door key clockwise in keyhole (fig. 21).
Lift the released door handle.
The machine is automatically turned off.
If power is switched on for service reasons, be careful not to touch moving parts and electrical components!
11.2004 Cafitesse 4000 33

Service light

The service light is not turned on automatically when the door is opened.
The service light is still lit even if the main switch is turned off to provide light in the machine for cleaning or servicing.
Turn on the service light using the switch on the lamp.
Remember to switch off the light before closing the door after cleaning or servicing.
Regular cleaning

Loading cups

Never reach underneath the cup dispenser for pushing cups upwards.
To ensure a trouble free delivery of cups only anti-statically treated cups of good quality that are suitable for the use in vending machines may be used.
22 23
Push aside the cup conveyors (fig. 22).
Open the door of cup magazine by lifting it
off the locking bush (fig. 23).
Open the plastic bag with cups at the top (do not remove it).
Do not touch the cups for hygienic reasons. Check the cups for damage and discard cups if necessary.
24
Place cups in the cup magazine, beginning with the column above the cup drop ring (fig. 24).
Draw off plastic bag.
Close the door of the cup magazine.
The cup magazine can contain a maximum of 9 cup stacks. Do not overfill the cup magazine.
34 Cafitesse 4000 11.2004

Replacing product packs (BIB)

Regular cleaning
25
Check ingredient level of product packs regularly. Replace packs when necessary.
Open the cooling compartment door.
Remove all product packs.
Throw away used packs.
11.2004 Cafitesse 4000 35
Insert product packs (fig. 25)
Note the dates on the product packs to be inserted and observe the expiration date on already opened packs.
First reinsert the opened product pack into the left pack position of the cooling compartment. Next, place full product packs in the middle and right positions, starting with the oldest pack.
Close the cooling compartment door.
Regular cleaning

Filling the instant ingredient canisters

Check ingredient level of instant ingredient canisters regularly. Replenish when necessary.
- The instant ingredient canisters should be labelled to avoid ingredients being poured into wrong canisters.
- Do not overfill the canisters. Do not try to compact the contents of the canisters.
26 27
Close the outlet spout by pushing the outlet tube upwards (fig. 26).
Pull the under trays forwards (fig. 26)
Take the canister by the handle and pull it
forwards (fig. 27) until a slight resistance is felt. The lid is automatically triggered open.
Possibly, take out the canister and place it on a plain, clean surface.
Fill the canister with instant ingredient.
Relocate and/or push back the canister in
proper place (check label on canister and on ingredient motor module). The lid is automatically closed.
36 Cafitesse 4000 11.2004
Regular cleaning
28 29 30

Cleaning the dispensing area

Open the outlet spout by pushing the outlet tube downwards (fig. 28).
Repeat procedure until the required number of canisters have been filled.
Push the under trays back in place.
11.2004 Cafitesse 4000 37
Clean the cup/pot stand, as well as the drip guide and the cup slide with shutter with a damp cloth (fig. 29).
Remove and clean drip tray (fig. 30).
Regular cleaning

Emptying the waste bucket

31 32
If the waste bucket is full, the sensor arm will become wet, which will stop all machine operations although power is still on.
Remove the waste bucket (fig. 31).
Empty the waste bucket and wipe the
bucket clean.
38 Cafitesse 4000 11.2004
Clean the machine floor and the bucket brace.
Carefully wipe and dry the sensor (fig. 32).
Reposition the waste bucket within the bucket holder brace.
If the sensor arm is not placed correctly in the waste bucket, the ‘bucket full’ detection mechanism will not work. This may cause disruption or damage to the machine.
33
Regular cleaning

Cleaning inside and outside

Clean the door and the housing inside and outside, and finally the bottom with a clean, damp cloth (fig. 33).
11.2004 Cafitesse 4000 39

Mounting of cleaned parts

Remount all parts.
Regular routines
34

Rinsing machine

Have an empty pot (min. 1.5 l) ready to place on the pot stand (fig. 34).
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
1
Close the door
Close the door
Rinse total machine
Please place pot
Wait until the program
Sel
has finished.
*Place the empty pot on the pot platform *Wait until the program has finished. *Let the pot stay on the platform and repeat min. one time.
Esc
--MENU SELECTION--­*Operator Technician ^ v Sel ESC
Cafitesse 4000
Esc
End
Turn to the display and follow the diagram to perform a machine rinse.
40 Cafitesse 4000 11.2004
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
Regular routines
35

Last check / Test vend

Clean the machine with a damp cloth on the outside (fig. 35).
Perform a dispensing test by:
- pressing the drink selection button
‘Wiener Melange’,
or
- Using the ‘Dispensing Test’ Option in
the operator menu (see diagram above). In this case the drink will not be included in the Sales Audit counter (see Calling and resetting counters p. 52).
2
Complete selections
Drop cup
Esc
Sel
Open and close door
Open and close door
Close door
DISPENSING TEST
Sel
Drop a Cup test
Continue ?
Esc
Select a drink selec­tion button, e.g. 'Wiener Melange'
Ok
After a complete drink has been dispensed, remove cup
Running...
Please wait...
--MENU SELECTION--­*Operator Technician ^ v Sel ESC
Cafitesse 4000
After a cup has been dispensed, remove cup before proceding
Esc
End
There is a risk of scalding from hot water.
11.2004 Cafitesse 4000 41
Deep cleaning
36

Hygiene kit

In order to save time when cleaning and filling it is recommended to have a hygiene kit consisting of:
- mixing funnel hoods.
- instant ingredient mixer unit with whipper wheels and sealing rings.
- powder traps
- distributor head with tubes and hoses
- cup slide with shutter
- cup catcher
- special brush for cleaning of cooling compartment.
- Trough and lid.
- Filter for cooling compartment
42 Cafitesse 4000 11.2004

Opening and powering off machine

The door handle is automatically triggered open as the key is turned.
Turn the door key clockwise in keyhole (fig. 36).
Lift the released door handle (fig. 36).
The machine is automatically turned off.
If power is switched on, be careful not to touch moving parts and elec­trical components!
Deep cleaning
37

Filling the cup magazine

Filling the instant ingredient canis­ters
Never reach underneath the cup dispenser for pushing cups up­wards.
To ensure a perfect delivery of cups only anti-statically treated cups of good quality that are suita­ble for the use in vending machines may be used.
Load cups in cup magazine as described in “Loading cups” on page 34.
11.2004 Cafitesse 4000 43
Check ingredient level of instant in­gredient canisters daily.
Replenish when necessary.
The instant ingredient canisters should be labelled to avoid ingredi­ents being poured into wrong can­isters.
Close the outlet spout by pushing the outlet tube upwards (fig. 37).
Pull the under trays forwards (fig. 37).
Deep cleaning
38 39 40

Cleaning the cooling compartment

Fill the instant ingredient canisters one by one as described in daily cleaning (fig. 38).
Leave the outlet spouts closed.
44 Cafitesse 4000 11.2004
Open the cooling compartment door.
Remove all product packs.
Throw away used packs.
Clean the cooling compartment with a
clean damp cloth.
Clean the doser and outlet holes at the bottom of the cooling compartment with a damp special brush, (fig.39).
Dry the cooling compartment with a clean cloth.
Insert product packs. (fig. 40):
Note the dates on the product packs to be inserted and observe the expiration date on already opened packs.
First reinsert the opened product pack into the left pack position of the cooling compartment. Next, place full product packs in the middle and right positions starting with the oldest pack.
Close the cooling compartment door.

Cleaning trough and lid

Deep cleaning
41 42 43
Remove the elbow connector with outlet hose from the distributor head (fig. 41).
Disconnect hose from elbow connector (fig. 41).
11.2004 Cafitesse 4000 45
Pull forward red rail to release trough and lid (fig, 42).
Disconnect outlet hose from trough (fig,
42).
Remove trough and lid from the machine
(fig, 43).
Soak for 15 minutes in warm water with cleaning agent.
Deep cleaning
a
b
44 45 46

Cleaning the under trays

Cleaning the instant ingredient dispensing system components

Remove and wipe clean the under trays with a moist cloth (fig. 44).
Relocate the under trays.
46 Cafitesse 4000 11.2004
Remove the mixing funnel hood by lifting off (fig. 45).
Loosen locking ring by pressing release lever counterclockwise and pull out mixing funnel leaving hose back on (fig. 45).
Remove sealing ring (fig.46,a).
Pull off the whipper wheel (fig.46,b).
Repeat procedure until all mixing funnels
have been removed.
When reinserting the whipper wheel make sure to turn it correctly considering that the insertion hole and the connecting pin are D­shaped.
Deep cleaning
47 48

Cleaning the powder trap

Take hold of the small handle on the powder trap and pull out (fig. 47).
Separate front and rear parts.
Soak both powder trap components in hot
water with cleaning agent.
Rinse parts in clean hot water, dry and relocate items in reverse order.
a
b

Cleaning the distributor head

Press the frontmost release clip of the distributor head (a,fig. 48) and press upwards from below of head (a,fig. 48).
Disassemble distributor head, hoses and mixing funnels and soak them in hot water with cleaning agent.
If the holder arm for the distributor head is heavily soiled, clean it as well. Turn the holder arm for distributor head clockwise and pull.
Always rinse pipes and hoses after disassembling the distribution sys­tem.
When reinstalling the distributor head with hoses after cleaning, check that it is seated securely in the holder arm and that the hoses are properly relocated.
11.2004 Cafitesse 4000 47
Deep cleaning

Cleaning the dispensing area

b
a
49 50
Remove drip guide by pulling it up and out (fig. 49).
48 Cafitesse 4000 11.2004
Unclip cup catcher unit with one hand and remove it with the other hand using the hole in the guiding plate for cup catcher (fig. 50,a).
Unclip and remove cup slide with shutter (fig. 50,b).
Soak cup slide with shutter and drip tray in hot water with cleaning agent.

Cleaning the cup/pot stand

Deep cleaning
51 52
Remove the drip tray: Lift the tray and slide it forwards (fig. 51).
Empty and clean drip tray.
11.2004 Cafitesse 4000 49
With your left hand, press the release lever on the inside of the door (fig. 52).
With your right hand on the outside of the door, pull up the cup/pot stand.
Clean drip tray and cup/pot stand and reposition.
Clean the area around the cup station on front side of machine door.
Deep cleaning
53 54

Cleaning waste bucket

Remove, empty and clean waste bucket
(fig. 53).
50 Cafitesse 4000 11.2004

Cleaning inside and outside

Clean the sensor of the waste bucket with a clean damp cloth and wipe dry (fig. 54).
Clean the door and housing inside and outside, and finally the bottom with a clean, damp cloth.
Flush all parts which have been soaking thoroughly with clean and warm water.
Dry all parts with a dry cloth.
Check that no dirt or cleaning agent remains on the parts.
55
Deep cleaning

Mounting cleaned parts

Remount all parts.
When reinserting trough and lid, press upward till you hear a click.
Open the outlet spouts of instant ingredient canisters by pushing the tubes downwards (fig. 55).
11.2004 Cafitesse 4000 51

Rinsing and last check

Switch on the main switch.
Rinse machine twice (see Regular
Cleaning).
Clean outside of machine with a damp cloth.
Perform a dispensing test by:
- pressing the drink selection button
‘Wiener Melange’,
or
- using the test vend function, See “Last
check / Test vend” on page 41.

Occasional routines

Occasional routines
56 57 58
Cleaning the instant ingredient can­isters
Close the outlet spout and pull the under tray forwards (fig. 56).
52 Cafitesse 4000 11.2004
Take the canister by the handle and pull it out of its holder (fig. 57). The lid is automatically triggered open.
Remove the entire lid.
Empty the ingredient of the canister into a
plastic bag or a clean container.
Unscrew locking nut on front side of canister and remove the outlet spout (fig. 58).
Unscrew locking nut on back side of canister and remove the dosing system.
Occasional routines
59 60 61
Separate dosing system (fig. 59):
- coupling
- sealing bushing
- auger
- felt disc
All parts of the instant ingredient canisters are dishwasher-proof.
11.2004 Cafitesse 4000 53
Pull bottom apart from canister part (fig.
60).
Soak all components in hot water with cleaning agent, except felt disc.
Rinse all items thoroughly in hot clean water
Let components dry completely
Reassemble instant ingredient canister in
reverse order.
Return canister to its former position (fig. 61).
Fill canister with instant ingredient.
Repeat procedure for all canisters.
Ensure that the outlet tube points the open end downwards.
The canisters must always be re­turned to their original position.
Push base tray back in place.
Occasional routines

Cleaning dust filter behind the cooling compartment

62 63
Squeeze the release catch, pull downwards and take out the dust filter holder, (fig. 62).
54 Cafitesse 4000 11.2004
Remove the filter (fig 63) and replace or wash it in lukewarm water containing cleaning agent.
Never re-insert filter until it is com­pletely dry.
If the filter is very worn, replace it.
Additonal routines

Calling and resetting counters

Follow this diagram to check and reset counters.
Sales turnover and numbers of items sold are available as totals as well as by individual types of drink selections.
Note: Only the “Cash audit” counters are reset by the reset function.
* Applicable only to BDV and MDB/
ICP coin mechanisms.
Continued on next page
Start
------SHORTCUTS----­*(1)=Rinse 3=Counter (2)=Test 4=Menu
(1) (2) (3) (4)
Esc
Sales audit
v ^
Cash audit
3
Total number, nres
Sel
Total turnover, nres
Esc
Total number, res
Esc
Total turnover, res
Esc
No. per drink, nres
Esc
No. per drink, res
Esc
Turn. p. drink,nres
Esc
Turn. p. drink,res
Esc
No. per group, nres
Esc
v
v
v
v
v ^
v ^
v ^
v
Sel
Total: xxxxxxx
OK
^
Sel
Total: 00000.00
OK
^
Sel
Total: xxxxxxx
OK
^
Sel
Total: 00000.00
OK
^
Sel
Coffee black
Esc
Sel
Esc
Sel
Esc
Sel
Esc
^
v ^
Coffee w sugar
Coffee black
v
Coffee w sugar
Coffee black
v ^
Coffee w sugar
Coffee black
v
Coffee w sugar
Sel
Total: xxxxxx
OK
Sel
Total: 000.00
OK
Sel
Total: xxxxxx
OK
^
Sel
Total: 000.00
OK
Sel
Total: xxxxxx
OK
Sel
Total: 000.00
OK
Sel
Total: xxxxxx
OK
^
Sel
Total: 000.00
OK
--MENU SELECTION--­*Operator Technician
Esc
Cafitesse 4000
End
11.2004 Cafitesse 4000 55
Additonal routines
Diagram continued
Continued on next page
Sales audit
v ^
Cash audit Amount: 00000.00
Esc
Cashless audit
No. per group, nres
Esc
No. per group, res
Esc
v ^
Tur n. p. group,nres
Esc
Tur n. p. group,res
Esc
Sel
Money to tubes
Esc
Money to cash box
Esc
Collected money
Esc
Manually filled *
Esc
Manually delivered
Esc
Value overpay
Esc
Dispensed change
Esc
v ^
v ^
v ^
v
v
v
v
v
Sel
Group 1
Esc
Sel
Esc
Sel
Esc
Sel
Esc
Sel
OK
Sel
OK
^
Sel
OK
^v ^
Sel
OK
^
Sel
OK
^
Sel
OK
^
Sel
OK
v ^
Group 2
Group 1
v
Group 2
Group 1
v ^
Group 2
Group 1
v
Group 2
Amount: 00000.00
Amount: 00000.00
Amount: 00000.00
Amount: 00000.00
Amount: 00000.00
Amount: 00000.00
Sel
Total: xxxxxx
OK
Sel
Total: 000.00
OK
Sel
Total: xxxxxx
OK
^
Sel
Total: 000.00
OK
Sel
Total: xxxxxx
OK
Sel
Total: 000.00
OK
Sel
Total: xxxxxx
OK
^
Sel
Total: 000.00
OK
56 Cafitesse 4000 11.2004
Additonal routines
Diagram continued
Continued on next page
Cash audit
v
Cashless audit
v ^
Esc
Cup audit
Esc
v ^
Freevend audit
Esc
v ^
MB. discount audit
^
Sel
Revalued amount
Esc
Sel
Cup number, nres
Esc
Cup turnover, nres
Esc
Cup number, res
Cup turnover, res
Esc
Sel
Total no. ,nres
Esc
Total no. ,res
Esc
No. per drink, nres
Esc
No. per drink, res
Esc
No. per group, res
v ^
v
v ^Esc
v ^
v ^
v ^
v ^
Sel
Amount: 00000.00
Esc
Sel
Number: xxxxx
OK
Sel
Amount: 00000.00
OK
^
Sel
Number: xxxxx
OK
Sel
Amount: 00000.00
OK
Sel
Number: xxxxx
OK
Sel
Number: xxxxx
OK
Sel
Coffee black
Esc
Coffee w sugar
Sel
Coffee black
Esc
Coffee w sugar
v ^
v
Sel
Total: xxxxxx
OK
Sel
Total: 000.00
OK
Sel
Total: xxxxxx
OK
^
Sel
Total: 000.00
OK
11.2004 Cafitesse 4000 57
Additonal routines
Diagram continued
Free vend audit
v ^
MB. discount audit
Esc
v ^
Discount key audit
Esc
v ^
No. per group, nres
Esc
v ^
No. per group, res
Esc
Sel
MB. number, nres
Esc
v ^
MB. turnover, nres
v
Esc
MB. number, res
v ^Esc
MB. turnover, res
Esc
Sel
D.Key number, nres
Esc
v ^
D.Key turnover, nres
v
Esc
D.Key number res
v ^Esc
D.Key turnover, res
Esc
Sel
Group 1
Esc
v ^
Group 2
Sel
Group 1
Esc
v
Group 2
Sel
Number: xxxxx
OK
Sel
Amount: 00000.00
OK
^
Sel
Number: xxxxx
OK
Sel
Amount: 00000.00
OK
Sel
Number: xxxxx
OK
Sel
Amount: 00000.00
OK
^
Sel
Number: xxxxx
OK
Sel
Amount: 00000.00
OK
Sel
Total: xxxxxx
OK
Sel
Total: 000.00
OK
Sel
Total: xxxxxx
OK
^
Sel
Total: 000.00
OK
Step price audit
Continued on next page
58 Cafitesse 4000 11.2004
Diagram continued
Additonal routines
Discount key audit
v ^
Step price audit
Esc
v ^
Test audit Test no. , nres
Esc
v ^
Reset counters
Esc
v ^
Sel
Sp. turnover, nres
Esc
Sp. turnover, res
Esc
Sel
Esc
Test no. , res
Esc
No. per group, nres
Esc
No. per group, res
Esc
Sel
Reset sales audit
Esc
Reset cash audit Continue?
^
Esc
Reset test audit Continue?
Esc
v ^
v ^
v ^
v ^v ^
v ^
Sel
Step price, nres (+) Amount: 0000000.00
Esc
Sel
Step price, res(+) Amount: 000.00
Esc
Sel
AUDIT PER DRINK [Drink]
Esc
Sel
AUDIT PER DRINK [Drink]
Esc
Sel
AUDIT PER GROUP [Group]
Esc
Sel
AUDIT PER GROUP [Group]
Esc
Sel
Continue?
Esc
Sel
Esc
Sel
Esc
Step price, nres (-) Amount: 0000000.00
Step price, res(-) Amount: 000.00
Sel
Number sold of [drink]
Total: 0000000
Esc
Sel
Number sold of [drink]
Esc
Sel
Number sold of [group]
Esc
Sel
Number sold of [group]
Esc
Reset of sales
OK
audit finished
Reset of cash
OK
audit finished
Reset of test
OK
audit finished
Total: 0000000
Total: 0000000
Total: 0000000
OK
OK
OK
OK
OK
OK
Printing
Continued on next page
11.2004 Cafitesse 4000 59
Additonal routines
Reset counters
Diagram continued
v ^
Esc
Printing
Sel
Esc
Not resettable
v ^
Sel
Overall
Esc
v ^
Selections Counters
v
Esc
Time Bands
v ^Esc
Free Vend
Esc
v ^
Discounts
Esc
v ^
Errors
Esc
v ^
Cash Audit
Esc
v ^
Test Audit
Esc
v ^
Group Counters
Esc
Sel
Printing audit
Continue
OK
Sel
Printing audit
Continue
OK
^
Sel
Printing audit
Continue
OK
Sel
Printing audit
Continue
OK
Sel
Printing audit
Continue
OK
Sel
Printing audit
Continue
OK
Sel
Printing audit
Continue
OK
Sel
Printing audit
Continue
OK
Sel
Printing audit
Continue
OK
OK
?
OK
?
OK
?
OK
?
OK
?
OK
?
OK
?
OK
?
OK
?
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Resettable
Esc
Continued on next page
60 Cafitesse 4000 11.2004
Diagram continued
Additonal routines
Printing Not resettable
Esc
Sel
Esc
v ^
Resettable
Esc
Sel
Overall
Esc
Selections Counters
Esc
Time Bands
Free Vend
Esc
Discounts
Esc
Errors
Esc
Cash Audit
Esc
Test Audit
Esc
v
Group Counters
Esc
v ^
v
^
v ^Esc
v ^
v ^
v ^
v^
^
Sel
OK
Sel
OK
Sel
OK
Sel
OK
Sel
OK
Sel
OK
Sel
OK
Sel
OK
Sel
OK
Printing audit
Continue
Printing audit
Continue
Printing audit
Continue
Printing audit
Continue
Printing audit
Continue
Printing audit
Continue
Printing audit
Continue
Printing audit
Continue
Printing audit
Continue
?
Please wait
OK
?
OK
?
OK
?
OK
?
OK
?
OK
?
OK
?
OK
?
OK
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
Please wait
Printing
in progress
11.2004 Cafitesse 4000 61
Additonal routines
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
64

Emptying the cash box

Open the door of the vending machine.
Insert cash box key into keyhole and turn it clockwise.
Pull out the cash box and empty it. (fig. 64)
Turn to the display and follow the diagram to register the removed amount electronically.
4
Filling / Clean
v
Counters
Esc
Cash action
Esc
Esc
--MENU SELECTION--­*Operator Technician
^
Sel
Cash collected
Esc
Sel
Press < OK> if cash was collected
Esc
OK
Cash audit is
now adjusted
^ v Sel ESC
Esc
Cafitesse 4000
End
The amount is registered under “Collected money” (See “Calling and resetting counters” on page 55).
62 Cafitesse 4000 11.2004
Additional routines

Adding change manually

This procedure is applicable only to BDV and MDB/ICP coin mechanisms.
Insert the change amount into the machine through the coin slot.
Follow the diagram to electronically register the inserted amount as change.
The inserted amount is registered under “Manually filled” (See “Calling and resetting counters” on page 55)
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
4
Filling / Clean
v
Counters
v
Esc
Cash action
Esc
Esc
^
^
Sel
Cash collected
Esc
Dispense coins
Esc
Manual filling
Esc
--MENU SELECTION--­*Operator Technician ^ v Sel ESC
Esc
Cafitesse 4000
v
v
^
^
Sel
Esc
Press < OK> to
adjust audit
*
OK
Cash audit is now adjusted
End
* Applicable only to BDV and MDB/
ICP coin mechanisms.
11.2004 Cafitesse 4000 63
Additional routines

Setting automatic rinse periods

Follow this diagram to define one or more automatic rinse periods (up to seven periods.)
Setting a period means scheduling the machine to run an automatic rinse procedure at a specific time on a given day of the week. The time and days are set in separate functions.
Example: Period 1 is set to 23:00 hours in “Set rinse time” and to Tuesday (1) in “Set rinse day” (see diagram).
Period 2 is set to 23:00 hours in “Set rinse time” and to Friday (4) in “Set rinse day” (see diagram).
Result: Automatic rinse will be performed on Tuesdays and Fridays at 23:00 hours.
If rinsing is required every day of the week at the same time, it is enough to define one period and set days to “All” (7)
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
Filling / Clean
4
v
Counter
v
Esc
Cash action
v
Esc
Basic operations
v
Esc
Service information
v
Esc
Machine settings
Esc
Esc
^
^
^
--MENU SELECTION--­*Operator Technician ^ v Sel ESC
Esc
Cafitesse 4000
End
^
^
Sel
Set freevend, global
Esc
v
Set beep mode
v
Esc
Clock on display
v
Esc
Temp. on display
v
Esc
Set rinse time
Esc
v
Set rinse day(s)
Esc
^
^
^
^
Sel
Period 1 :
Esc
^
Sel
Esc
v ^
Period 2 :
Esc
Period 1 :
v ^
Period 2 :
Period 1 Set time: 23.00
(-) (+) -> OK
Period 2 Set time: 23.00
(-) (+) -> OK
Set day, Period 1
Sel
(Mo=0,Su=6,All=7):1
(-) (+) -> OK
Set day, Period 2 (Mo=0,Su=6,All=7):4
(-) (+) -> OK
OK
OK
OK
OK
Esc
64 Cafitesse 4000 11.2004
Additional routines

Changing prices

Follow this diagram to change the price of a drink.
See the section Settings buttons on page 18 for an explanation of how to use the Plus (+), Minus (-), Next (->) and Save (OK) buttons.
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
4
Filling/Clean
v ^
Counters
Esc
v ^
Cash action
Esc
v ^
Basic operations
Esc
Esc
Sel
Esc
Change prices
Sel
Global price
Esc
Price per cup
Esc
Price per drink
Esc
v ^
v ^
v ^
Price per cup
Sel
Set value: 0000.00
(+) -> Esc OK
Price per cup
Sel
Set value: 0000.00
(-) (+) -> OK
Sel
Select drink
Esc
--MENU SELECTION--­*Operator Technician ^ v Sel ESC
Cafitesse 4000
OK
OK
Price: Coffee black
Sel
Value: 0000.00
(-) (+) -> OK
Esc
End
OK
Step prices
Esc
Sel
Price On/Off
Esc
v ^
Set step price(s)
Esc
v ^
Global stepprice(+)
Esc
v ^
Global stepprice(-)
Esc
Step price(s)
Sel OK
(Off = 0, On = 1) : 0
(-) (+) Esc OK
Sel
Select drink
Esc
Global price (+)
Sel OK
Set value : 00.00
(-) (+) -> OK
Global price (-)
Sel OK
Set value : 00.00
(-) (+) -> OK
Sel
Preselection 1(+)
Esc
Preselection 1(-)
Set step price
Sel OK
Value : 00.00
(-) (+) -> OK
11.2004 Cafitesse 4000 65
Additional routines

Setting of freevend and key discount

Follow this diagram to
turn freevend on or off
or
set or change key discount rates
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
4
Filling / Clean
v
Counter
v
Esc
Cash action
v
Esc
Basic operations
v
Esc
Service information
v
Esc
Machine settings
Esc
Esc
^
^
^
--MENU SELECTION--­*Operator Technician ^ v Sel ESC
Esc
Cafitesse 4000
End
^
^
Sel
Set freevend, global
Esc
v
Set beep mode
v
Esc
Clock on display
v
Esc
Sel
(Off = 0, On = 1):1
Esc
^
^
^
OK
Temp. on display
v
Esc
Set rinse time
Esc
Set rinse day(s)
Esc
Set date and time
Esc
Key discount
Esc
^
v
^
v
^
v
^
Sel
Set percentage: 000
Esc
OK
66 Cafitesse 4000 11.2004
Additonal routines
.

Energy saving periods

In order to save electric power when the machine is not in use, this function is used to lower the water temperature in the boiler and to switch off the back light of the door.
The function is enabled / disabled in ‘Set state’.
7 energy saving periods can be programmed on a weekly basis:
the week days are identifyed by progressive numbers: (0=Monday, 1=Tuesday, etc.) and all weekdays (ALL=7).
The same time period cannot include days from different weeks (periods), i.e. a period cannot be set from Monday to Monday. A time for a period cannot have a ‘start time’ later than the ‘end time’, see ‘Faulty scenarios’: Scenario 2.
If the periods are set overlapping, the machine will be shut down as long as it is covered by one of these periods, see ‘Correct scenario’: Period 3.
Two energy savings in a period require 2 period settings, see ‘Correct scenario’: Period 1 and 2
The temperature during the energy saving period is set in ‘set temperature’
Correct scenario :
The vending machine is to run every day during the week from 07:00 till 22:00 The remaining time of the week and during the weekend the machine is set to energy saving. Three periods have to be set as follows:
Period 1
Set start day ALL=7 Set start time 00:00 Set end day ALL=7 set end time 07:00 Result: The machine is ‘shut down’ from Midnight 00:00 till 07:00 in the morning the same day.
Period 2
Set start day ALL=7 Set start time 22:00 Set end day ALL=7 set end time 23:59 Result: The machine is ‘shut down’ every day from 22:00 till Midnight the same day.
Period 3
Set start day Fr=4 Set start time 22:00 Set end day Su=6 set end time 23:59 Result: The machine is shut down from Friday evening at 22:00 till Sunday evening at 23:59.
Faulty scenarios:
Scenario 1:
Period 1
Set start day Mo=0 Set start time 22:00 Set end day Fr=4 set end time 07:00 Result: The machine is ‘shut down’ Monday at 22:00 till Friday at 07:00 which was not the intention.
Switching off the ‘back light of the door’ during the energy saving mode is enabled / disabled in ‘set doorlight’.
The two faulty scenarios 1 and 2 will give unintended results.
Scenario 2:
Period 1
Set start day All=7 Set start time 22:00 Set end day All=7 set end time 07:00 Result: The machine is not ‘shut down’ as the end time must not be earlier than the start time for the same ‘day’ or ‘ALL’.
11.2004 Cafitesse 4000 67
Additonal routines
If a selection button is activated during an energy saving period, the machine leaves the energy saving mode and returns to the vend mode. As soon as the temperature in the water tank has reached the ‘nominal temperature’, a drink can be selected and dispensed.
When the selection buttons have been left untouched for more than 10 minutes after the last drinks dispensing, and an energy saving period is still in force, the machine returns to the energy saving mode.
Temperature should never be set below 65° C.
68 Cafitesse 4000 11.2004
Additonal routines

Setting energy saving periods

Follow this diagram to define one or more enegy saving periods (up to seven periods).
Setting a period means scheduling the machine to reduce the temperature for the boiler heating to the the temperature set in ‘Set temperature’ and to switch off the door light, if ‘Set doorlight’ is enabled.
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
Filling / Clean
4
Machine settings
Esc
Esc
v
^
v
^
Sel
Set freevend, global
Esc
v
v
Energy saving
Esc
^
^
Sel
Save energy On/Off
Esc
v ^
Set day(s) Period 1
Esc
v ^
Set time
Esc
v ^
Set temperature
Esc
v ^
Set doorlight
Esc
Save energy
Sel
1=On / 0=Off_1
(-) (+) -> OK
Sel
Esc
Sel
Period 1
Esc
Sel
Set temperature Temp.
Esc
(-) (+) -> OK
Sel
Set doorlight 1=On / 0=Off
Esc
(-) (+) -> OK
: 000
--MENU SELECTION--­*Operator Technician ^ v Sel ESC
OK
Sel
Sel
OK
OK
:
1
Esc
Cafitesse 4000
End
Set start day: (Mo=0, Su=6, All=7):1
(-) (+) Esc OK
OK
Set end day: (Mo=0, Su=6, All=7):1
(-) (+) Esc OK
Set start time: Time: 00:00
(-) (+) -> OK
OK
Set end time: Time: 00:00
(-) (+) -> OK
11.2004 Cafitesse 4000 69
Display messages and trouble shooting

Display messages

If the vending machine shows one of the below display messages, check the following points before calling for service.
Display message Corrective action
Branch pipe error
Cup elevator error
Cup not delivered
Fetch pos not found
No cups, use own cup
Cup storage error
Cup transport error
Door open
Switch machine OFF and ON.
Remove blocking cup.
Clean cup catcher and cup slide areas.
Remove cup from elevator.
Remove blocking foreign body.
Load cups in cup magazine.
Remove blocking foreign body.
Clean the cup catcher.
Use own cup or load cups in cup magazine.
Remove blocking cups.
Remove blocking cup.
Clean the cup catcher.
Clean the cup slide.
Close door properly.
Waste bucket full
Temperature low
Water tank overboil
Rinse in progress...
70 Cafitesse 4000 11.2004
Empty waste bucket and wipe sensor dry.
Wait until the water is heated sufficiently
(maximum 13 minutes).
Press the reset button of the dry boiling thermostat.*
Press the reset button of the overboil thermostat.
Wait till machine has finished automatic rinse function.
Display message Corrective action
Display messages and trouble shooting
Please remove cup
Please remove pot
Remove cup from cup/pot stand.
Remove pot from cup/pot stand.
Install the trough correctly.
T
Symbols indicating the location of the three product packs (BIB).
- First product pack is full
- Second product pack is half-empty
- Third product pack is empty - Replace with new one.
*) If the dry boiling or the overboil thermostat triggers repeatedly, call for service.
11.2004 Cafitesse 4000 71
Display messages and trouble shooting

Trouble shooting

If the vending machine does not function correctly and does not show a display message, check the following points before calling for service.
Fault Corrective action
Machine is out of function
Machine dispenses drinks for free
Too little water or no water is dispensed
Only water is being dispensed No ingredient
Ingredients are moist and become lumpy in canisters
Check the power supply cord and connect it correctly if required. Check fuses, replace as necessary
Check if the waste bucket is full. Empty, wipe and dry sensor.
Check if door is properly closed. Close as necessary
Check prices. Reset as necessary.
Switch off free vend.
Check that water pipes are not blocked.
Check if the ingredient canisters are empty. Refill as neces-
sary.
Check if canister is properly located. Relocate as necessary.
Check if the mixing funnels are blocked-up. Clean and relo-
cate.
Check powder trap, clean (undust) the suction hoses.
Check powder trap, clean (undust) the suction hoses:
Remove dust from grid at rear of machine with a vacuum
cleaner from outside or take out fan and clean box from the inside of machine.
Check for blockage around mixing funnels. Remove and rein­stall components as necessary.
No cups are being dispensed
72 Cafitesse 4000 11.2004
Check cup mechanism and cup magazine. Remove jammed cups and refill cups as necessary.
Fault Corrective action
Display messages and trouble shooting
Mixing system overflows because of blockage in mixing funnel or leak in mixing system
The waste bucket is full with water
Liquid escaping from machine
Machine does not shut down when bucket is full.
Quantity of drink is inadequate or dispensing hose has a kink
Coins have difficulties being accepted. It is usually due to impurities in the coin track of the validator of the coin mechanism.
Drinks are cold
Flavour of drink is not satisfactory
Replace or clean block part/s. Check if they are positioned correctly.
Check if the sealing ring is missing at mixing funnel.
Empty
Check if bucket, canisters, mixing funnels or dispensing hoses
are correctly installed. Install correctly as necessary.
Check if sensor for bucket is soiled or if not seated in bucket. Clean or reposition as necessary.
Replace or clean clogged components. Install hose of correct length.
Possibly open the validator coin track and clean with a damp cloth. Please confer with suppliers manual.
Check if power has been interrupted recently or check if ther­mostat is defective.
Use correct ingredients.
Check if components are clean. Replace and rinse thoroughly
as necessary.
11.2004 Cafitesse 4000 73
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