The machine dispenses hot and cold instant
drinks as well as hot water.
To operate the vending machine you need
1. liquid coffee concentrate (normal or decaf.)
stored in non-returnable BIB (Bag-in-box)packs.
2. Instant products made for vending machines, e.g. sugar, milk, various instant drink
products other than coffee.
All communication with the machine, such as
drink selection, rinsing functions, data retrieval and settings, is carried out by using the
direct selection buttons.
Introduction
These operating instructions are valid for
several variants of the vending machine.
Therefore, it is possible that in these operating instructions you may find instructions for
operating elements that are not installed in
your vending machine.
The manufacturer cannot be held liable for vending machines, that
were used for purposes other than
those specified in these operator instructions.
Before putting the machine into operation, read the chapter, Safety.
According to the requirements of the customer, the service technician can program different functions into the vending machine.
11.2004Cafitesse 40001
Safety
SafetySafety
SAFETY
• Before putting the vending machine into
operation, the operation instructions must
be carefully read and fully understood.
• The vending machine may not be subject
to frost during operation, storage and
transport.
- If there is the risk of frost in the area of
the installation site of the machine,
voltage to the machine may not be
disconnected.
- If there is the danger of damage due to
frost, the service technician must check
and replace boiler, hoses and valves if
required prior to reconnecting the
vending machine and he should
additionally carry out a functional test.
• The vending machine may not be installed
outside.
• The vending machine may only be
installed, programmed and repaired by
specially trained service technicians who
are familiar with the safety and hygiene
aspects of the vending machine.
• Safety devices must not be bridged or put
out of function.
• The vending machine must be connected
to the drinking water line and to the
electric line in compliance with local
regulations.
• The vending machine has to be placed in
a horizontal position.
• The vending machine must be connected
to a secured electric circuit.
We recommend to install a fault current
safety switch. The connections must be
made using an earthed safety plug socket
complying with valid regulations.
• After the vending machine has been
installed, the power supply plug must be
accessible.
Never touch the power supply plug
with wet hands or plug it in if the
plug itself is wet.
The liquids dispensed by the vending machine are very hot! To prevent scalding, hands (and/or other
parts of the body) must be kept
away from the outlets while drinks
are being prepared and dispensed.
• If the power supply cable of the vending
machine is damaged it may only be
replaced by a service technician.
• If the vending machine is not to be used
for a shorter period of time (e.g. over the
weekend), use the Main switch inside the
machine.
As a result, the power supply is not
completely disconnected. The product
packs continue to be sufficiently cooled in
the cooling compartment
• If the vending machine is not used for a
very long time period, (e.g. during work
holidays), unplug the mains plug, close
the water tap, remove the product packs
(BIB) and store them in a refrigerator
depending on the ‘best before date’.
Do not attempt to fill several cups
by pressing the pot button. There is
danger of injuries.
2Cafitesse 400011.2004
SafetySafety
Safety
• Only authorised and qualified personnel
may clean, fill up and set the vending
machine.
• The vending machine may not be cleaned
under a water jet and is not suitable for
installation on surfaces next to which
water jets are being used (e.g. for
cleaning).
• Use only original spare parts.
• Observe the local regulations!
• Regular cleaning of the vending machine
is necessary for functional and hygienic
reasons.
When cleaning, take care of sharp
edges. There is danger of injuries!
• To clean the cabinet only use cleaning
agents approved by the food industry.
Observe the instructions given on
the packs regarding correct handling and storing of the product
packs.
• The technical data of the vending
machine are given on the rating plate.
If repair work has to be made to the
service light or to the cooling compartment always disconnect the
machine at the mains plug.
The service light and the cooling
compartment are connected before
the main switch.
When the special yellow key is inserted in the slot of the door switch,
the machine is re-energized.
The door can be closed only after
removing the special key from the
door switch.
Door switch:
When the door is opened, a special
switch ensures that there is no access to energized or moving parts.
Any operation requiring the machine to be energized with the door
opened must be carried out exclu-sively by qualified personnel informed about the specific risks of such
situation.
The machine may be energized by
qualified personnel by inserting a
special yellow key into the door
switch.
Before starting any maintenance or
repair of energized or moving parts,
the machine must always be
switched off.
• Clean the inside and outside of the
vending machine by using a damp cloth
and do not splash it.
• After cleaning, make sure that all
components are correctly reinstalled.
11.2004Cafitesse 40003
If power is switched on, be careful
not to touch moving parts and electrical components.
Technical data
Technical data
TECHNICAL DATA
The technical data of the vending machine are given on the rating plate.
The vending machine is suitable for indoor use only.
Dimensions vending
machine
Weight(Net/Gross):Approx. 225 kg (without ingredients) / 250 kg (with wrapping)
Required free spaceBehind:120 mm
Electric connectionPower supply:230V + 10%/-15%, 50 Hz
Height:1834 mm - 1855 mm (2010 mm with wrapping)
Width:940 mm (1000 mm with wrapping)
Depth:620 mm (cabinet), 690 mm (cabinet+door) (770 mm with wrapping)
Power cord length:Approx. 3500 mm
Front:930 mm (To allow door to open completely)
Lines:Single line+neutral+earth (IEC-standard)
Brown = line
Blue = neutral
Yellow/green = earth
The vending machine must be earthed! In addition, it is recommended to
install a fault current safety switch.
Power consumption:Machine without chiller unit: Max. 3000 W
Fuses:Line: 15A
Neutral: 15A
Transformer, primary: 2A
Transformer, secondary (on VMC): 8A
Water connectionConnect the vending machine to a cold water supply (potable water).
Min. pressure (Dynamic):without chilller: 0.8 barwith chiller: 1.5 bar
Max. pressure (Static):without chiller: 10 barwith chiller: 8 bar
4Cafitesse 400011.2004
Hose connection:The type of hose connector may differ per country. If the location where you plan to
install the dispenser requires a special connection, you may need to order a speciall
adapter for the hose connector.
Boiler capacity5.3 l
CapacitiesCups900 at 150 ml
Waste container:Approximately 14 l
Concentrate capacity:Three packages of 2 l (or 1.25 l when using support magnets) containg coffee
concentrate (BIB).
Standard Instant
ingredient canister:Approximately 4 l
Large Instant ingredient
canister:Approximately 6 l
Pot dimensionsMax height:240 mm
Max. external diameter:110 mm
(25 mm of upper part of pot not to exceed a diameter of 110 mm due to transport of
cup catcher. For the other part of the pot, the diameter can extend to max. 170 mm).
Min. pot hole diameter:60 mm
Technical data
Technical data
OptionsAdapters for 1.25 l product packs (BIB), diverse payment systems.
Further requirementsAmbient temperature:Min. 2°C - max. 32°C (-2/+0) at 80% RH.
Acoustic emission:The A-weighted sound pressure level is below 70 dB.
Subject to changes.
11.2004Cafitesse 40005
Product presentation
Vending machine components
Machine front (fig 1.):
1
1
2
3
1 Door
2 Upper advertising poster
3 Operating panel
4 Door lock
5 Cup / Pot stand
Strength
Coffee
Black
with sugar with milk milk and sugar
Sugar
Milk
6 Lower advertising poster
CRÈME
Operating panel (fig.2):
Black
4
1 Payment panel
Coffee specialities
Cappuccino
with sugar
Cappuccino
with sugar
with milk Milk and sugar
Wiener
Café au lait
melange
2
2 Selection panel
5
CHOCOLADE
Chocolade
Choco de luxe
Café choco
3 Pot panel/lock
PICKWICK
WATER
pure
hot
THEESOUP
with sugar
Pot
Soep
3
4
5
2
4 Optical interface
5 Coin return cup
6
1
6Cafitesse 400011.2004
Machine cabinet (fig. 3):
Product presentation
1Cabinet
2Main switch
3Instant ingredient
canisters
4Outlet spouts
5Mixing funnel hood
6Mixing funnel with
whipper housings
7Distributor head with
outlet hoses
8Cover for boiler
9Cover for pump
10Kick plate
11Sensor for waste
bucket
17Cooling compartment
1
17
16
15
14
13
12
23
6
7
45
12Waste bucket
13Overflow drain hoses
14Door switch
15Drip tray
16Trough
11
10
8
9
3
11.2004Cafitesse 40007
Product presentation
Machine door(fig. 4):
1Cup magazine
2Cup drop ring
3Cup brake
4Cup slide with shutter
5Cover for rear of cup station
1
6Release lever for cup/pot
stand
7Cash Box
8Drip tray
9Drain hose from drip guide
(behind cover)
10Drip guide
10
2
3
4
5
9
6
8
7
4
8Cafitesse 400011.2004
OperationOperation
1
2
3
56
Putting into operation
• Open the water tap and plug in the mains
plug.
• Wait until the correct cooling
compartment temperature is reached.
• Note the dates on the product packs to be
inserted and observe the expiration date
on already opened packs.
Insert product packs into the cooling
compartment in the following order (fig 5):
• First insert a product pack into the left-
most position of the cooling compartment
(5,1).
If inserting an already opened
pack, make sure to insert this pack
first.
• Next, place full product packs in the
middle and right positions starting with the
oldest pack, (5,2) and (5,3).
• Close the cooling compartment door.
WATER
hot
1
A corresponding message is
indicated on the display when the
water temperature in the boiler is
not correct. The message is
cleared as soon as the correct
temperature is reached.
If the machine has been out of
operation for a very long time
period (e.g. during works holidays),
put a collecting vessel underneath
the hot water outlet, actuate the hot
water delivery button (1) and let at
least 10 l of hot water flow out
before using the machine (fig. 6).
11.2004Cafitesse 40009
Operation
0
1
Powering the machine off
7
Short interruption
If the vending machine is not to be
used for a shorter period of time
(e.g. over the weekend), use the
main switch inside the machine,
(fig 5) or apply the energy save
function (see section “Energy
saving periods” on page 67).
As a result, the power supply is not
completely powered off. The
product packs continue to be
sufficiently cooled in the cooling
compartment.
0
1
Long interruption
If the vending machine will not be used for a
very long time period (e.g. during works
holidays), unplug the mains plug, close the
water tap, remove the product packs (BIB)
and store them in a refrigerator depending on
the 'best before date'.
a
C
e
s
s
e
t
i
f
0
0
0
4
1
4
0
.
0
1
2
Payment panel (fig. 2,1):
Operation
1
Example
8910
Display (fig. 8,1)
The display can show the following:
-the price of the selected drink
-the value on the customer’s inserted card
-the value of inserted coins
-the various predefined information texts
Other display texts are explained in section
Display messages.
11.2004Cafitesse 400011
Card and coin insert (options)
• Coin slot (fig. 9) (option):
Insert coins to pay the selected drink in
cash, or to insert the amount to be added
to your card.
• Card slot (fig. 10) (option):
Insert card to pay for the selected drink, or
to add for selected value.
Operation
Strength
Selection panel (fig. 2,2):
Pre-selection buttons (fig. 11)
Strength button
determines the strength of the
drink dispensed.
Sugar button
determines the quantity of sugar
in the drink dispensed.
Sugar
Milk
‘
‘?’
1112
Whitener button
determines the quantity of whitener in the drink dispensed.
‘optional button’
Can be used for e.g. decaf or
special coffee.
Strength
Strength button (fig. 12)
The three LEDs below this symbol determine
the strength of the drink dispensed. Press the
below button until the appropriate LED lights
up:
Minimum strength
Normal strength
Maximum strength
12Cafitesse 400011.2004
1314
Operation
Sugar button (fig. 13)
The three LEDs below this symbol determine
the quantity of sugar in the drink dispensed.
Press the below button until the appropriate
LED lights up:
Small portion
Normal portion
Large portion
In order to modify the strength of a coffee, of the portion of a coffee, of sugar and/or whitener, you must always remember to
press a pre-selection button before you press a selection button.
There is a 10 sec. time-out on a pre-selection.
11.2004Cafitesse 400013
Whitener button (fig. 14 )
The three LEDs below this symbol determine
the quantity of whitener in the drink dispensed. Press the below button until the appropriate LED lights up:
Small portion
Normal portion
Large portion
Selection buttons
The selection buttons are grouped below the
pre-selection buttons. The number of selection buttons varies along with the number of
beverages with or without sugar or whitener.
Each selection button clearly indicates which
drink will be dispensed.
Operation
Pot panel (Multibrew)
How to brew a pot: (fig. 15)
• Insert key in multi-brew lock and turn
clockwise.
The cup/pot stand moves down as far as it
will go. A predefined number, eg. ‘4’ is
shown in the display.
• Place a pot on the pot stand.
• Press the pot button once or more times
for the desired number of portions.
Pressing again will increase the displayed
counter by one, up to the maximum value
(15 or lower, set by the technician).
When the counter reaches the maximum
value and the pot button is pressed once
more, the counter restarts at the
predefined number.
Pot
15
• If the machine is not set to free vend,
insert a card with sufficient credit, or
insert an amount of coins corresponding
to the value of the number of drinks
selected or a value above.
• Press the selection button for the wanted
drink.
The display steps back one number each
time a portion is dispensed.
• Turn key counterclockwise and remove it
to finish the multi-brew function.
The pot sensor may not register a
pot of transparent material, eg.
glass.
• Remove the pot when the drinks have
been dispensed.
14Cafitesse 400011.2004
Pot
Operation
161718
Discount lock
How to use discount lock: (fig. 16)
When using the discount lock, drinks can be
dispensed at a preset discount. The discount
lock can be used for single drinks and for
pots.
If you want one or more drinks at a dis-
Drink to be dispensed in cup: (fig. 17)
• Press the selection button of the desired
drink. A cup is automatically dispensed,
or
• Place a cup on the cup/pot stand and
press the selection button of the desired
drink.
• After dispensing, remove the cup.
count:
• Finish vend at a discount by turning and
• Insert key in discount lock and turn
clockwise.
The cup/pot stand moves down as far as it
will go.
11.2004Cafitesse 400015
removing the key.
Drink to be dispensed in pot: (fig. 18)
• place a pot on the pot stand and press the
pot button till the display shows the
desired number of dispensings.
• Press the selection button of the desired
drink
• After dispensing, remove the pot.
• Finish vend at a discount by turning and
removing the key.
Operation
How to use the navigation buttons
----CASH ACTION---*Cash collected
Manual filling
^ v Sel Esc
19
Navigation buttons
The four pre-selection buttons are used as
navigation buttons for retrieval of sales data,
settings, e.g. of prices, and activation of
service functions (fig. 19).
(See also diagram “Overview of functions” on
page 19.)
This table describes how the four navigation buttons are used.
Display ButtonFunction
‘Up’ button
Press this button to move
----SALES AUDIT---*Total number
Total turnover
^ v Sel Esc
up one step at a time
‘Down’ button
----SALES AUDIT---*Total number
Total turnover
^ v Sel Esc
Press this button to move
down one step at a time
‘Sel’ button’
----SALES AUDIT---*Total number
Total turnover
^ v Sel Esc
Press this button to
• move one step to the
right
or
• activate a function, eg.
rinsing.
‘Esc’ button
----SALES AUDIT---*Total number
Total turnover
^ v Sel Esc
Press this button to
• move one step to the left
or
• jump to the top of a row,
e.g. from “Turnover per
drink” to “Total turnover”.
16Cafitesse 4000011.2004
Operation
The functions of the buttons vary.
The ‘Sel’ button, for example, may
change to an ‘OK’ button to
confirm an action. The immediate
functions can always be read from
the bottom line of the display.
Alternative functions of the navigation keys:
Display ButtonFunction
‘OK’ button
Press this button to
Reset cash audit
Continue?
*Reset counters
^ v Esc OK
confirm an action, e.g.
resetting of counters.
‘Esc’ button
Press this button to exit a
Reset cash audit
Continue?
*Reset counters
^ v Esc OK
function without activating
it, e.g. avoid resetting a
counter.
11.2004Cafitesse 400017
Operation
Settings buttons
In functions that require settings, for example
price settings, the functions of the four preselection buttons change accordingly.
This table describes how the four pre-selection buttons are used to enter or change numbers.
Display ButtonFunction
‘Minus’ button
Price: [Drink]
*Set price: xx.xx
Press this button to
decrease a numeric value
in increments of one.
(-) (+) -> OK
‘Plus’ button
Price: [Drink]
*Set price: xx.xx
(-) (+) -> OK
Press this button to
increase a numeric value
in increments of one.
‘Next’ button
Price: [Drink]
*Set price: xx.xx
(-) (+) -> OK
Press this button to
continue to the next digit,
e.g. in price setting
functions.
‘OK’ button
Price: [Drink]
*Set price: xx.xx
Press this button to save
changes to settings in the
system.
(-) (+) -> OK
18Cafitesse 400011.2004
Overview of functions
Operation
This diagram shows a total view of the
functions in the menus.
You start the functions and thus reach
the menus by opening the machine
door.
All functions are reached using the
four pre-selection buttons to navigate
through the menus.
(See explanation on previous pages).
Operator
Filling/Clean
Rinse
Rinse Total Machine
Counters
Sales Audit
Total number, nres
Total turnover,nres
Total number, res
Total turnover,res
No. per drink, nres
No. per drink, res
Turn. p. drink,nres
Turn. p. drink,res
No. per group, nres
No. per group, res
Turn. p. Group,nres
Turn. p. Group,res
Cash Audit
Money to tubes
Money to cash box
Collected money
Manually filled
Manually delivered
Value overpay
Dispensed change
Cashless Audit
Revalued amount
Cup audit
Cup number, nres
Cup turnover, nres
Cup number, res
Cup turnover, res
Continued on next page
11.2004Cafitesse 400019
Operation
Diagram continued
Free vend audit
Total no. ,nres
Total no. ,res
No. Per drink, nres
No. Per drink, res
No. per group, nres
No. per group, res
MB. discount audit
MB. number, nres
MB. turnover, nres
MB. number, res
MB. turnover, res
Discount key audit
D.Key number ,nres
D.Key turnov. ,nres
D.Key number ,res
D.Key turnov. ,res
Step prices audit
SP. turnover ,nres
SP. turnover ,res
Test Audit
Test no. ,nres
Test no. ,res
No. per group, nres
No. per group, res
Reset Counters
Reset sales audit
Reset cash audit
Reset Test audit
Printing
Not Resetable
Resetable
Continued on next page
20Cafitesse 400011.2004
Diagram continued
Operation
Cash action
Cash collected
Dispense coins
Manual filling
Basic operations
Change prices
Global price
Price per cup
Price per drink
Step prices
Step price on/off
Set Step price(s)
Global stepprice(+)
Global stepprice(-)
Change quantities
Drink On/Off
Change group
Second sel. On/Off
Service information
Event log book
Reset log book
Program versions
Show menufile ver.
Continued on next page
11.2004Cafitesse 400021
Operation
Diagram continued
Machine settings
Set Freevend,global
Set Beep mode
Clock on display
Temp. on display
Set rinse time
Set rinse day(s)
Set date and time
Key discount
Machine Info
Machine Code
Operator Code
Show Install. Date
Set Install. Date
Energy saving
Save Energy On/Off
Set Day(s)
Set Time
Set Temperature
Set Doorlight
Set counters on/off
Selfcheck setting
Test
Complete selections
Drop Cup
Continued on next page
22Cafitesse 400011.2004
r
r
r
r
Diagram continued
Technician
Operation
Adjust system
Calibration
Ingredient
Valve
Temperatures
Upper cup senso
Lower cup senso
Cupslide idle pos
Rinse withoug jug
Cupslide clip delay
Reset relationship
Change Comm. route
Closed doo
Serial XModem
Serial EDDCMP
IR XModem
IR EDDCMP
Back to terminal
Opened doo
Terminal Mode
Configurator Mode
Continued on next page
11.2004Cafitesse 400023
Operation
r
Diagram continued
Continued on next page
Payment settings
Single/Multi vend
Set payment type
Set max credit
Set max change
Obligation to buy
Coin inhibit
Low change inhibit
Audit unit Ext/Int
Exact change eq.
Exact change offset
Keyboard inhibit
Price mode
Revalue
Immediate change
Currency code(auto)
EUR
DKR
GBP
SKR
NOK
Currency code(man)
Coin validato
Multibrew settings
Preset value
Min value
Max value
Means of action
MB Discount
Change config files
Set language file
Set recipe file
Set menu file
24Cafitesse 400011.2004
Operation
r
r
Diagram continued
Diagnostics / Test
Overall Functions
Wittlink test
Full dispense test
Test vend
Cup handling
Sensor test
Cup ring test
Cup drop test
Cup delivery test
Left Cup indexing
Right Cup indexing
Test Cupslide
Test Elevato
User interface
Button / Key test
Display Test
Pre. sel. led test
Door light toggle
Test Init.text
Coin return moto
Water/power/heat
Water sensors
Pump on/off
Heater on/off
Fan on/off
Test branchpipe
Test whipper no.X
Test all whippers
Test valve no. X
Test all IN valves
Test IN motor no.X
Test all IN motors
Continued on next page
11.2004Cafitesse 400025
Operation
r
Diagram continued
Liquid unit
Mixer test
BIB test
Sensor test
Change password
Shortcuts
(1)=Rinse (3)=Counte
(2)=Test (4)=Menu
26Cafitesse 400011.2004
Operation
Short cuts
Some functions can be reached through
short cuts.
A short cut is a one-step way to select often
used functions, which would otherwise
require several steps through the Operator
menu.
The following functions can be reached via
short cuts:
• Rinse function, see “Rinsing machine” on
page 40.
• Test function, see “Last check / Test vend”
on page 41.
• Counters function, see “Calling and
resetting counters” on page 55.
• Menu, see “Overview of functions” on
page 19.
How to reach the rinse or test functions via a short cut::
StepAction Display
1.
Unlock and open the door.
The display will show the short
cut selection window.
and close the door to go directly
to the rinse functions menu.
From here you can select one of
the available rinse functions.
vSelEsc^
11.2004Cafitesse 400027
Operation
StepAction Display
4.
5.
6.
Press “2”
and close the door to go directly to the test
vend functions.
From here you can select one of the
available test vend functions.
Press “3”
and close the door to go directly to reading
the counters.
From here you can select one of the
available counters.
Press “4”
and close the door to go directly to the
menu selections.
From here you can select one of the menus
-------TEST-------
*Complete selections
Drop cup
vSelEsc^
----SALES AUDIT---
*Total number, nres
Total turnover,nres
vSelEsc^
--MENU SELECTION--
*Operator
Technician
vSelEsc^
28Cafitesse 400011.2004
Operation
Additional Features
The machine can be set to either
multi-vend or single-vend.
Multi-vend
• The machine can be set to enable
selection of several drinks, one after the
other, from only one payment action by
coins or card.
Single-vend
• The machine can be set to return coins /
release payment card after each drink
selection.
Service light
• The machine is equipped with service
light, located at top of the machine to the
right. The light is switched on with the
switch on the light.
1
20
Magnetic adapters for smaller product
packs (option)
• For the use of 1.25 l product packs,
special magnetic adapters (1) are
available and are inserted in the cooling
compartment and in its door (fig.20).
11.2004Cafitesse 400029
Cleaning and maintenance
General instructions
• All items of the schedules in this chapter
should be carried out at the following
intervals:
Regular cleaning: Every time replenishing
of ingredients is required
Deep cleaning: Once a week.
Occasional routines: Once a month.
• If the schedules hereafter are not carried
out as indicated, it will influence the
reliability of the machine, which will not be
covered by guarantee, and there might
arise HACCP risks, for which the
suppliers of machine and ingredients
cannot be held responsible.
Read the corresponding sections in the
operating instructions to enable you to
exactly perform the individual tasks.
Make sure that all components are
installed correctly after the cleaning procedure.
• Use only cleaning agents approved by the
food industry, or the supplier of the
vending machine. Observe the safety
instructions and user instructions given on
the packaging.
• Do not use aggressive or abrasive
cleaning agents.
• Make sure automatic rinsing of the
machine’s dispensing system is carried
out at regular intervals.
The default-set default of the automatic rinsing function is disabled
(displayed as every day at 00:00
hours).
The desired automatic rinsing
function should therefore always
be set at the installation of the machine, see “Setting automatic rinse
periods” on page 64
Never spray off the machine, only
wipe the inside and the outside by
using a damp cloth.
When replacing the product packs
(BIB), pay particular attention to
the instructions on the packing of
coffee beverages.
30Cafitesse 400011.2004
Maintenance routines
Schedule for regular maintenance routines
IntervalType of work / CheckTools / Materials for the job
Cleaning and maintenance
Regular:
Every time replenishing
of ingredients is
required
Opening the door and powering off machine
Loading cups
Replacing product packs (BIB).
Filling the instant ingredient canisters
Cleaning the dispensing area
Emptying the waste bucket
Cleaning the machine interior and exterior
Mounting the cleaned parts
Rinsing machine
Last check
1 bucket of hot water (60-80°C) with cleaning
agent.
1 bucket of clean warm (min. 40°C) water
Soft cloths
Ingredients
11.2004Cafitesse 400031
Cleaning and maintenance
Schedule for deep and occasional maintenance routines
IntervalType of work / CheckExchange kit (hygiene kit)
Deep:
Once a week.
Opening the door and powering off the machine
Loading cups
Filling the instant ingredient canisters
Cleaning the cooling compartment
Cleaning the under trays and the instant ingredient
dispensing system components
Cleaning the powder traps
Cleaning the dispensing area
Cleaning the cup/pot stand
Cleaning the waste bucket
Cleaning machine interior and exterior
Mounting cleaned parts
Rinsing and last check
Mixing funnel hoods
Instant ingredient mixer units with whipper wheels
and sealing rings
Powder traps
Distributor head with outlet tubes and hoses.
Special brush for cleaning of cooling compartment
Trough and lid
-----------------
All the above mentioned parts together with the
drip guide, the cup slide with shutter, the cup
catcher, the waste bucket, the drip trays, and the
instant ingredient canisters are dishwasher-proof.
Occasional
Once a month
32Cafitesse 400011.2004
Cleaning the instant ingredient canisters
Cleaning/Replacing the dust filter
Clean dust filter
21
Regular cleaning
Opening and powering off machine
The door handle is automatically
triggered open as the key is turned.
• Turn the door key clockwise in keyhole
(fig. 21).
• Lift the released door handle.
The machine is automatically
turned off.
If power is switched on for service reasons, be careful not to
touch moving parts and electrical
components!
11.2004 Cafitesse 400033
Service light
The service light is not turned on
automatically when the door is
opened.
The service light is still lit even if
the main switch is turned off to
provide light in the machine for
cleaning or servicing.
• Turn on the service light using the switch
on the lamp.
Remember to switch off the light
before closing the door after
cleaning or servicing.
Regular cleaning
Loading cups
Never reach underneath the cup
dispenser for pushing cups
upwards.
To ensure a trouble free delivery of
cups only anti-statically treated
cups of good quality that are
suitable for the use in vending
machines may be used.
2223
• Push aside the cup conveyors (fig. 22).
• Open the door of cup magazine by lifting it
off the locking bush (fig. 23).
• Open the plastic bag with cups at the top
(do not remove it).
Do not touch the cups for hygienic
reasons.
Check the cups for damage and
discard cups if necessary.
24
• Place cups in the cup magazine,
beginning with the column above the cup
drop ring (fig. 24).
• Draw off plastic bag.
• Close the door of the cup magazine.
The cup magazine can contain a
maximum of 9 cup stacks. Do not
overfill the cup magazine.
34Cafitesse 400011.2004
Replacing product packs (BIB)
Regular cleaning
25
Check ingredient level of product
packs regularly.
Replace packs when necessary.
• Open the cooling compartment door.
• Remove all product packs.
• Throw away used packs.
11.2004 Cafitesse 400035
Insert product packs (fig. 25)
• Note the dates on the product packs to be
inserted and observe the expiration date
on already opened packs.
• First reinsert the opened product pack
into the left pack position of the cooling
compartment.
Next, place full product packs in the
middle and right positions, starting with
the oldest pack.
• Close the cooling compartment door.
Regular cleaning
Filling the instant ingredient
canisters
Check ingredient level of instant
ingredient canisters regularly.
Replenish when necessary.
- The instant ingredient canisters
should be labelled to avoid
ingredients being poured into
wrong canisters.
- Do not overfill the canisters. Do
not try to compact the contents of
the canisters.
2627
• Close the outlet spout by pushing the
outlet tube upwards (fig. 26).
• Pull the under trays forwards (fig. 26)
• Take the canister by the handle and pull it
forwards (fig. 27) until a slight resistance
is felt. The lid is automatically triggered
open.
Possibly, take out the canister and place it
on a plain, clean surface.
• Fill the canister with instant ingredient.
• Relocate and/or push back the canister in
proper place (check label on canister and
on ingredient motor module). The lid is
automatically closed.
36Cafitesse 400011.2004
Regular cleaning
282930
Cleaning the dispensing area
• Open the outlet spout by pushing the
outlet tube downwards (fig. 28).
• Repeat procedure until the required
number of canisters have been filled.
• Push the under trays back in place.
11.2004 Cafitesse 400037
• Clean the cup/pot stand, as well as the
drip guide and the cup slide with shutter
with a damp cloth (fig. 29).
• Remove and clean drip tray (fig. 30).
Regular cleaning
Emptying the waste bucket
3132
If the waste bucket is full, the
sensor arm will become wet, which
will stop all machine operations
although power is still on.
• Remove the waste bucket (fig. 31).
• Empty the waste bucket and wipe the
bucket clean.
38Cafitesse 400011.2004
• Clean the machine floor and the bucket
brace.
• Carefully wipe and dry the sensor
(fig. 32).
• Reposition the waste bucket within the
bucket holder brace.
If the sensor arm is not placed
correctly in the waste bucket, the
‘bucket full’ detection mechanism
will not work. This may cause
disruption or damage to the
machine.
33
Regular cleaning
Cleaning inside and outside
• Clean the door and the housing inside
and outside, and finally the bottom with a
clean, damp cloth (fig. 33).
11.2004 Cafitesse 400039
Mounting of cleaned parts
• Remount all parts.
Regular routines
34
Rinsing machine
• Have an empty pot (min. 1.5 l) ready to
place on the pot stand (fig. 34).
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
1
Close the door
Close the door
Rinse total machine
Please place pot
Wait until the program
Sel
has finished.
*Place the empty pot on the
pot platform
*Wait until the program has
finished.
*Let the pot stay on the
platform and repeat
min. one time.
Esc
--MENU SELECTION--*Operator
Technician
^ v Sel ESC
Cafitesse 4000
Esc
End
• Turn to the display and follow the diagram
to perform a machine rinse.
40Cafitesse 400011.2004
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
Regular routines
35
Last check / Test vend
• Clean the machine with a damp cloth on
the outside (fig. 35).
• Perform a dispensing test by:
- pressing the drink selection button
‘Wiener Melange’,
or
- Using the ‘Dispensing Test’ Option in
the operator menu (see diagram above).
In this case the drink will not be included
in the Sales Audit counter (see Calling
and resetting counters p. 52).
2
Complete selections
Drop cup
Esc
Sel
Open and close
door
Open and close
door
Close door
DISPENSING TEST
Sel
Drop a Cup test
Continue ?
Esc
Select a drink selection button, e.g.
'Wiener Melange'
Ok
After a complete
drink has been
dispensed,
remove cup
Running...
Please wait...
--MENU SELECTION--*Operator
Technician
^ v Sel ESC
Cafitesse 4000
After a cup has
been dispensed,
remove cup
before proceding
Esc
End
There is a risk of scalding from hot
water.
11.2004Cafitesse 400041
Deep cleaning
36
Hygiene kit
• In order to save time when cleaning and
filling it is recommended to have a
hygiene kit consisting of:
- mixing funnel hoods.
- instant ingredient mixer unit with whipper
wheels and sealing rings.
- powder traps
- distributor head with tubes and hoses
- cup slide with shutter
- cup catcher
- special brush for cleaning of cooling
compartment.
- Trough and lid.
- Filter for cooling compartment
42Cafitesse 400011.2004
Opening and powering off machine
The door handle is automatically
triggered open as the key is turned.
• Turn the door key clockwise in keyhole
(fig. 36).
• Lift the released door handle (fig. 36).
The machine is automatically
turned off.
If power is switched on, be careful
not to touch moving parts and electrical components!
Deep cleaning
37
Filling the cup magazine
Filling the instant ingredient canisters
Never reach underneath the cup
dispenser for pushing cups upwards.
To ensure a perfect delivery of
cups only anti-statically treated
cups of good quality that are suitable for the use in vending machines
may be used.
• Load cups in cup magazine as described
in “Loading cups” on page 34.
11.2004Cafitesse 400043
Check ingredient level of instant ingredient canisters daily.
Replenish when necessary.
The instant ingredient canisters
should be labelled to avoid ingredients being poured into wrong canisters.
• Close the outlet spout by pushing the
outlet tube upwards (fig. 37).
• Pull the under trays forwards (fig. 37).
Deep cleaning
383940
Cleaning the cooling compartment
• Fill the instant ingredient canisters one by
one as described in daily cleaning
(fig. 38).
• Leave the outlet spouts closed.
44Cafitesse 400011.2004
• Open the cooling compartment door.
• Remove all product packs.
• Throw away used packs.
• Clean the cooling compartment with a
clean damp cloth.
• Clean the doser and outlet holes at the
bottom of the cooling compartment with a
damp special brush, (fig.39).
• Dry the cooling compartment with a clean
cloth.
Insert product packs.(fig. 40):
• Note the dates on the product packs to be
inserted and observe the expiration date
on already opened packs.
• First reinsert the opened product pack
into the left pack position of the cooling
compartment.
Next, place full product packs in the
middle and right positions starting with the
oldest pack.
• Close the cooling compartment door.
Cleaning trough and lid
Deep cleaning
414243
• Remove the elbow connector with outlet
hose from the distributor head (fig. 41).
• Disconnect hose from elbow connector
(fig. 41).
11.2004Cafitesse 400045
• Pull forward red rail to release trough and
lid (fig, 42).
• Disconnect outlet hose from trough (fig,
42).
• Remove trough and lid from the machine
(fig, 43).
• Soak for 15 minutes in warm water with
cleaning agent.
Deep cleaning
a
b
444546
Cleaning the under trays
Cleaning the instant ingredient
dispensing system components
• Remove and wipe clean the under trays
with a moist cloth (fig. 44).
• Relocate the under trays.
46Cafitesse 400011.2004
• Remove the mixing funnel hood by lifting
off (fig. 45).
• Loosen locking ring by pressing release
lever counterclockwise and pull out mixing
funnel leaving hose back on (fig. 45).
• Remove sealing ring (fig.46,a).
• Pull off the whipper wheel (fig.46,b).
• Repeat procedure until all mixing funnels
have been removed.
When reinserting the whipper
wheel make sure to turn it correctly
considering that the insertion hole
and the connecting pin are Dshaped.
Deep cleaning
4748
Cleaning the powder trap
• Take hold of the small handle on the
powder trap and pull out (fig. 47).
• Separate front and rear parts.
• Soak both powder trap components in hot
water with cleaning agent.
• Rinse parts in clean hot water, dry and
relocate items in reverse order.
a
b
Cleaning the distributor head
• Press the frontmost release clip of the
distributor head (a,fig. 48) and press
upwards from below of head (a,fig. 48).
• Disassemble distributor head, hoses and
mixing funnels and soak them in hot water
with cleaning agent.
• If the holder arm for the distributor head is
heavily soiled, clean it as well. Turn the
holder arm for distributor head clockwise
and pull.
Always rinse pipes and hoses after
disassembling the distribution system.
When reinstalling the distributor
head with hoses after cleaning,
check that it is seated securely in
the holder arm and that the hoses
are properly relocated.
11.2004Cafitesse 400047
Deep cleaning
Cleaning the dispensing area
b
a
4950
• Remove drip guide by pulling it up and out
(fig. 49).
48Cafitesse 400011.2004
• Unclip cup catcher unit with one hand and
remove it with the other hand using the
hole in the guiding plate for cup catcher
(fig. 50,a).
• Unclip and remove cup slide with shutter
(fig. 50,b).
• Soak cup slide with shutter and drip tray
in hot water with cleaning agent.
Cleaning the cup/pot stand
Deep cleaning
5152
• Remove the drip tray: Lift the tray and
slide it forwards (fig. 51).
• Empty and clean drip tray.
11.2004Cafitesse 400049
• With your left hand, press the release
lever on the inside of the door (fig. 52).
• With your right hand on the outside of the
door, pull up the cup/pot stand.
• Clean drip tray and cup/pot stand and
reposition.
• Clean the area around the cup station on
front side of machine door.
Deep cleaning
5354
Cleaning waste bucket
• Remove, empty and clean waste bucket
(fig. 53).
50Cafitesse 400011.2004
Cleaning inside and outside
• Clean the sensor of the waste bucket with
a clean damp cloth and wipe dry (fig. 54).
• Clean the door and housing inside and
outside, and finally the bottom with a
clean, damp cloth.
• Flush all parts which have been soaking
thoroughly with clean and warm water.
• Dry all parts with a dry cloth.
Check that no dirt or cleaning
agent remains on the parts.
55
Deep cleaning
Mounting cleaned parts
• Remount all parts.
When reinserting trough and lid, press
upward till you hear a click.
• Open the outlet spouts of instant
ingredient canisters by pushing the tubes
downwards (fig. 55).
11.2004Cafitesse 400051
Rinsing and last check
• Switch on the main switch.
• Rinse machine twice (see Regular
Cleaning).
• Clean outside of machine with a damp
cloth.
• Perform a dispensing test by:
- pressing the drink selection button
‘Wiener Melange’,
or
- using the test vend function, See “Last
check / Test vend” on page 41.
Occasional routines
Occasional routines
565758
Cleaning the instant ingredient canisters
• Close the outlet spout and pull the under
tray forwards (fig. 56).
52Cafitesse 400011.2004
• Take the canister by the handle and pull it
out of its holder (fig. 57). The lid is
automatically triggered open.
• Remove the entire lid.
• Empty the ingredient of the canister into a
plastic bag or a clean container.
• Unscrew locking nut on front side of
canister and remove the outlet spout
(fig. 58).
• Unscrew locking nut on back side of
canister and remove the dosing system.
Occasional routines
596061
• Separate dosing system (fig. 59):
- coupling
- sealing bushing
- auger
- felt disc
All parts of the instant ingredient
canisters are dishwasher-proof.
11.2004Cafitesse 400053
• Pull bottom apart from canister part (fig.
60).
• Soak all components in hot water with
cleaning agent, except felt disc.
• Rinse all items thoroughly in hot clean
water
• Let components dry completely
• Reassemble instant ingredient canister in
reverse order.
• Return canister to its former position
(fig. 61).
• Fill canister with instant ingredient.
• Repeat procedure for all canisters.
Ensure that the outlet tube points
the open end downwards.
The canisters must always be returned to their original position.
• Push base tray back in place.
Occasional routines
Cleaning dust filter behind the
cooling compartment
6263
• Squeeze the release catch, pull
downwards and take out the dust filter
holder, (fig. 62).
54Cafitesse 400011.2004
• Remove the filter (fig 63) and replace or
wash it in lukewarm water containing
cleaning agent.
Never re-insert filter until it is completely dry.
If the filter is very worn, replace it.
Additonal routines
Calling and resetting
counters
Follow this diagram to check
and reset counters.
Sales turnover and numbers
of items sold are available as
totals as well as by individual
types of drink selections.
Note: Only the “Cash audit”
counters are reset by the reset
function.
• Insert cash box key into keyhole and
turn it clockwise.
• Pull out the cash box and empty it.
(fig. 64)
• Turn to the display and follow the
diagram to register the removed
amount electronically.
4
Filling / Clean
v
Counters
Esc
Cash action
Esc
Esc
--MENU SELECTION--*Operator
Technician
^
Sel
Cash collected
Esc
Sel
Press < OK> if
cash was collected
Esc
OK
Cash audit is
now adjusted
^ v Sel ESC
Esc
Cafitesse 4000
End
The amount is registered under
“Collected money” (See “Calling and
resetting counters” on page 55).
62Cafitesse 400011.2004
Additional routines
Adding change manually
This procedure is applicable
only to BDV and MDB/ICP
coin mechanisms.
Insert the change amount into the
machine through the coin slot.
Follow the diagram to electronically
register the inserted amount as change.
The inserted amount is registered under
“Manually filled” (See “Calling and
resetting counters” on page 55)
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
4
Filling / Clean
v
Counters
v
Esc
Cash action
Esc
Esc
^
^
Sel
Cash collected
Esc
Dispense coins
Esc
Manual filling
Esc
--MENU SELECTION--*Operator
Technician
^ v Sel ESC
Esc
Cafitesse 4000
v
v
^
^
Sel
Esc
Press < OK> to
adjust audit
*
OK
Cash audit is
now adjusted
End
* Applicable only to BDV and MDB/
ICP coin mechanisms.
11.2004Cafitesse 400063
Additional routines
Setting automatic rinse
periods
Follow this diagram to define one or
more automatic rinse periods (up to
seven periods.)
Setting a period means scheduling the
machine to run an automatic rinse
procedure at a specific time on a given
day of the week. The time and days are
set in separate functions.
Example:
Period 1 is set to 23:00 hours in “Set
rinse time” and to Tuesday (1) in “Set
rinse day” (see diagram).
Period 2 is set to 23:00 hours in “Set
rinse time” and to Friday (4) in “Set
rinse day” (see diagram).
Result: Automatic rinse will be
performed on Tuesdays and Fridays at
23:00 hours.
If rinsing is required every day of the
week at the same time, it is enough to
define one period and set days to “All”
(7)
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
Filling / Clean
4
v
Counter
v
Esc
Cash action
v
Esc
Basic operations
v
Esc
Service information
v
Esc
Machine settings
Esc
Esc
^
^
^
--MENU SELECTION--*Operator
Technician
^ v Sel ESC
Esc
Cafitesse 4000
End
^
^
Sel
Set freevend, global
Esc
v
Set beep mode
v
Esc
Clock on display
v
Esc
Temp. on display
v
Esc
Set rinse time
Esc
v
Set rinse day(s)
Esc
^
^
^
^
Sel
Period 1 :
Esc
^
Sel
Esc
v^
Period 2 :
Esc
Period 1 :
v^
Period 2 :
Period 1
Set time: 23.00
(-) (+) -> OK
Period 2
Set time: 23.00
(-) (+) -> OK
Set day, Period 1
Sel
(Mo=0,Su=6,All=7):1
(-) (+) -> OK
Set day, Period 2
(Mo=0,Su=6,All=7):4
(-) (+) -> OK
OK
OK
OK
OK
Esc
64Cafitesse 400011.2004
Additional routines
Changing prices
Follow this diagram to change the price
of a drink.
See the section Settings buttons on
page 18 for an explanation of how to
use the Plus (+), Minus (-), Next (->) and
Save (OK) buttons.
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
4
Filling/Clean
v^
Counters
Esc
v^
Cash action
Esc
v^
Basic operations
Esc
Esc
Sel
Esc
Change prices
Sel
Global price
Esc
Price per cup
Esc
Price per drink
Esc
v^
v^
v^
Price per cup
Sel
Set value: 0000.00
(+) -> Esc OK
Price per cup
Sel
Set value: 0000.00
(-) (+) -> OK
Sel
Select drink
Esc
--MENU SELECTION--*Operator
Technician
^ v Sel ESC
Cafitesse 4000
OK
OK
Price: Coffee black
Sel
Value: 0000.00
(-) (+) -> OK
Esc
End
OK
Step prices
Esc
Sel
Price On/Off
Esc
v^
Set step price(s)
Esc
v^
Global stepprice(+)
Esc
v^
Global stepprice(-)
Esc
Step price(s)
SelOK
(Off = 0, On = 1) : 0
(-) (+) Esc OK
Sel
Select drink
Esc
Global price (+)
SelOK
Set value : 00.00
(-) (+) -> OK
Global price (-)
SelOK
Set value : 00.00
(-) (+) -> OK
Sel
Preselection 1(+)
Esc
Preselection 1(-)
Set step price
SelOK
Value : 00.00
(-) (+) -> OK
11.2004Cafitesse 400065
Additional routines
Setting of freevend and key
discount
Follow this diagram to
• turn freevend on or off
or
• set or change key discount rates
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
4
Filling / Clean
v
Counter
v
Esc
Cash action
v
Esc
Basic operations
v
Esc
Service information
v
Esc
Machine settings
Esc
Esc
^
^
^
--MENU SELECTION--*Operator
Technician
^ v Sel ESC
Esc
Cafitesse 4000
End
^
^
Sel
Set freevend, global
Esc
v
Set beep mode
v
Esc
Clock on display
v
Esc
Sel
(Off = 0, On = 1):1
Esc
^
^
^
OK
Temp. on display
v
Esc
Set rinse time
Esc
Set rinse day(s)
Esc
Set date and time
Esc
Key discount
Esc
^
v
^
v
^
v
^
Sel
Set percentage: 000
Esc
OK
66Cafitesse 400011.2004
Additonal routines
.
Energy saving periods
• In order to save electric power when the machine is not in use,
this function is used to lower the water temperature in the boiler
and to switch off the back light of the door.
• The function is enabled / disabled in ‘Set state’.
• 7 energy saving periods can be programmed on a weekly basis:
the week days are identifyed by progressive numbers:
(0=Monday, 1=Tuesday, etc.) and all weekdays (ALL=7).
• The same time period cannot include days from different weeks
(periods), i.e. a period cannot be set from Monday to Monday. A
time for a period cannot have a ‘start time’ later than the ‘end
time’, see ‘Faulty scenarios’: Scenario 2.
• If the periods are set overlapping, the machine will be shut down
as long as it is covered by one of these periods, see ‘Correct
scenario’: Period 3.
• Two energy savings in a period require 2 period settings, see
‘Correct scenario’: Period 1 and 2
• The temperature during the energy saving period is set in ‘set
temperature’
Correct scenario :
The vending machine is to run every day during the week from 07:00 till 22:00
The remaining time of the week and during the weekend the machine is set to
energy saving. Three periods have to be set as follows:
Period 1
Set start dayALL=7Set start time00:00
Set end dayALL=7set end time07:00
Result: The machine is ‘shut down’ from Midnight 00:00 till 07:00 in the
morning the same day.
Period 2
Set start dayALL=7Set start time22:00
Set end dayALL=7set end time23:59
Result: The machine is ‘shut down’ every day from 22:00 till Midnight the
same day.
Period 3
Set start dayFr=4Set start time22:00
Set end daySu=6set end time23:59
Result: The machine is shut down from Friday evening at 22:00 till Sunday
evening at 23:59.
Faulty scenarios:
Scenario 1:
Period 1
Set start dayMo=0Set start time22:00
Set end dayFr=4set end time07:00
Result: The machine is ‘shut down’ Monday at 22:00 till Friday at 07:00 which
was not the intention.
• Switching off the ‘back light of the door’ during the energy
saving mode is enabled / disabled in ‘set doorlight’.
• The two faulty scenarios 1 and 2 will give unintended results.
Scenario 2:
Period 1
Set start dayAll=7Set start time22:00
Set end dayAll=7set end time07:00
Result: The machine is not ‘shut down’ as the end time must not be earlier than
the start time for the same ‘day’ or ‘ALL’.
11.2004Cafitesse 400067
Additonal routines
If a selection button is activated during an energy saving
period, the machine leaves the energy saving mode and
returns to the vend mode. As soon as the temperature in
the water tank has reached the ‘nominal temperature’, a
drink can be selected and dispensed.
When the selection buttons have been left untouched for
more than 10 minutes after the last drinks dispensing,
and an energy saving period is still in force, the machine
returns to the energy saving mode.
Temperature should never be set below 65° C.
68Cafitesse 400011.2004
Additonal routines
Setting energy saving periods
• Follow this diagram to define one or
more enegy saving periods (up to
seven periods).
• Setting a period means scheduling
the machine to reduce the
temperature for the boiler heating to
the the temperature set in ‘Set
temperature’ and to switch off the
door light, if ‘Set doorlight’ is
enabled.
Start
-----SHORTCUTS-----
*
(1)=Rinse 3=Counter
(2)=Test 4=Menu
(1) (2) (3) (4)
Filling / Clean
4
Machine settings
Esc
Esc
v
^
v
^
Sel
Set freevend, global
Esc
v
v
Energy saving
Esc
^
^
Sel
Save energy On/Off
Esc
v^
Set day(s)Period 1
Esc
v^
Set time
Esc
v^
Set temperature
Esc
v^
Set doorlight
Esc
Save energy
Sel
1=On / 0=Off_1
(-) (+) -> OK
Sel
Esc
Sel
Period 1
Esc
Sel
Set temperature
Temp.
Esc
(-) (+) -> OK
Sel
Set doorlight
1=On / 0=Off
Esc
(-) (+) -> OK
: 000
--MENU SELECTION--*Operator
Technician
^ v Sel ESC
OK
Sel
Sel
OK
OK
:
1
Esc
Cafitesse 4000
End
Set start day:
(Mo=0, Su=6, All=7):1
(-) (+) Esc OK
OK
Set end day:
(Mo=0, Su=6, All=7):1
(-) (+) Esc OK
Set start time:
Time: 00:00
(-) (+) -> OK
OK
Set end time:
Time: 00:00
(-) (+) -> OK
11.2004Cafitesse 400069
Display messages and trouble shooting
Display messages
If the vending machine shows one of the below display messages, check the following points before calling for service.
Display messageCorrective action
Branch pipe error
Cup elevator error
Cup not delivered
Fetch pos not found
No cups, use own cup
Cup storage error
Cup transport error
Door open
• Switch machine OFF and ON.
• Remove blocking cup.
• Clean cup catcher and cup slide areas.
• Remove cup from elevator.
• Remove blocking foreign body.
• Load cups in cup magazine.
• Remove blocking foreign body.
• Clean the cup catcher.
• Use own cup or load cups in cup magazine.
• Remove blocking cups.
• Remove blocking cup.
• Clean the cup catcher.
• Clean the cup slide.
• Close door properly.
Waste bucket full
Temperature low
Water tank overboil
Rinse in progress...
70Cafitesse 400011.2004
• Empty waste bucket and wipe sensor dry.
• Wait until the water is heated sufficiently
(maximum 13 minutes).
• Press the reset button of the dry boiling thermostat.*
• Press the reset button of the overboil thermostat.
• Wait till machine has finished automatic rinse function.
Display messageCorrective action
Display messages and trouble shooting
Please remove cup
Please remove pot
• Remove cup from cup/pot stand.
• Remove pot from cup/pot stand.
• Install the trough correctly.
T
• Symbols indicating the location of the three product packs
(BIB).
- First product pack is full
- Second product pack is half-empty
- Third product pack is empty - Replace with new one.
*) If the dry boiling or the overboil thermostat triggers repeatedly, call for service.
11.2004Cafitesse 400071
Display messages and trouble shooting
Trouble shooting
If the vending machine does not function correctly and does not show a display message, check the following points before calling for service.
FaultCorrective action
Machine is out of function
Machine dispenses drinks for free
Too little water or no water is dispensed
Only water is being dispensed
No ingredient
Ingredients are moist and become lumpy in canisters
• Check the power supply cord and connect it correctly if
required. Check fuses, replace as necessary
• Check if the waste bucket is full. Empty, wipe and dry sensor.
• Check if door is properly closed. Close as necessary
• Check prices. Reset as necessary.
• Switch off free vend.
• Check that water pipes are not blocked.
• Check if the ingredient canisters are empty. Refill as neces-
sary.
• Check if canister is properly located. Relocate as necessary.
• Check if the mixing funnels are blocked-up. Clean and relo-
cate.
• Check powder trap, clean (undust) the suction hoses.
• Check powder trap, clean (undust) the suction hoses:
• Remove dust from grid at rear of machine with a vacuum
cleaner from outside or take out fan and clean box from the
inside of machine.
• Check for blockage around mixing funnels. Remove and reinstall components as necessary.
No cups are being dispensed
72Cafitesse 400011.2004
• Check cup mechanism and cup magazine. Remove jammed
cups and refill cups as necessary.
FaultCorrective action
Display messages and trouble shooting
Mixing system overflows because of blockage in mixing funnel
or leak in mixing system
The waste bucket is full with water
Liquid escaping from machine
Machine does not shut down when bucket is full.
Quantity of drink is inadequate or dispensing hose has a kink
Coins have difficulties being accepted. It is usually due to
impurities in the coin track of the validator of the coin
mechanism.
Drinks are cold
Flavour of drink is not satisfactory
• Replace or clean block part/s. Check if they are positioned
correctly.
• Check if the sealing ring is missing at mixing funnel.
• Empty
• Check if bucket, canisters, mixing funnels or dispensing hoses
are correctly installed. Install correctly as necessary.
• Check if sensor for bucket is soiled or if not seated in bucket.
Clean or reposition as necessary.
• Replace or clean clogged components. Install hose of correct
length.
• Possibly open the validator coin track and clean with a damp
cloth. Please confer with suppliers manual.
• Check if power has been interrupted recently or check if thermostat is defective.
• Use correct ingredients.
• Check if components are clean. Replace and rinse thoroughly
as necessary.
11.2004Cafitesse 400073
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