DOTH-300 Manual
Problem Solving
FAQ
Problem Solution
Product does not turn on.
When the product is shipped from the factory, the circuitry is
disconnected. Press the power button for 2 seconds or
longer, when the product will turn on. Check if the battery is
fully charged and charge the battery before using the product.
No sound from the speaker.
Check if the earphone is plugged in. If the earphone is not
plugged in, the speaker will not output any sound.
Check if the volume of the product is not set at 0.
Screen is dark.
Enter into ‘Setup’ and adjust the lighting.
I do not understand what is
explained in the manual.
Use customer support in the Web site or contact customer
center over phone, when we will sincerely answer your
questions.
The product seems to be
hot.
This product is designed to properly radiate the heat
generated inside the product through the case. If the product
is used for a long period of time or the adapter is connected
for long, you may feel warmth from the case. Please use the
product at ease as there is no problem with the product.
Buttons cannot be pressed
or screen touch does not
work
Check if the line is connected or in hold state
The PC does not
recognize the product.
If the connection is frequently cut and instable, please
connect the product not to a separate hub but directly to the
USB terminal of the PC.
Please visit us on web www.dotel.co.kr for more FAQ in detail