Information in this document is subject to change without notice and does not represent a commitment on the
part of Stanley Security Solutions, Inc. The software described in this document are furnished under a license
agreement or nondisclosure agreement.
This publication is intended to be an accurate description and set of instructions pertaining to its subject matter.
However, as with any publication of this complexity, errors or omissions are possible. Please call Stanley Security
Solutions, Inc at (317) 849-2250 if you see any errors or have any questions. No part of this manual and/or
databases may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying, recording, or information storage and retrieval systems, for any purpose, without the express written
permission of Stanley Security Solutions, Inc.
This document is distributed as is, without warranty of any kind, either express or implied, respecting the
contents of this book, including but not limited to implied warranties for the publication’s quality, performance,
merchantability, or tness for any particular purpose. Neither Stanley Security Solutions, Inc, nor its dealers or
distributors shall be liable to the user or any other person or entity with respect to any liability, loss, or damage
caused or alleged to be caused directly or indirectly by this publication.
QEL 200 is a registered trademark of Stanley Security Solutions, Inc.
Intelli-M is a registered trademark of Innias Inc.
Microsoft, Windows, CE, and ActiveSync are registered trademarks of Microsoft Corporation.
A86094-01 • April 2013
Page 3
FCC Certication
This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, you can try to correct the interference by taking one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference
to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful communication.
This radio transmitter (identify the device by certication number, or model number if Category II) has been
approved by Industry Canada to operate with the antenna types listed below with the maximum permissible
gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list,
having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device
Approved antennas are listed below.
Cet appareil est conforme aux normes d’Industrie Canada exempts de licence RSS (s). Son fonctionnement est
soumis aux deux conditions suivantes: (1) cet appareil ne doit pas provoquer d’interférences, et (2) cet appareil
doit accepter toute interférence, y compris les interférences pouvant provoquer un fonctionnement indésirable de
l’appareil.
En vertu de la réglementation de l’industrie du Canada, cet émetteur de radio ne peut fonctionner à l’aide d’une
antenne d’un type et un maximum (ou moins) Gain approuvé pour l’émetteur par Industrie Canada. Pour réduire
le risque d’interférence aux autres utilisateurs, le type d’antenne et son gain doivent être choisis an que la
puissance isotrope rayonnée équivalente (PIRE) ne dépasse pas ce qui est nécessaire pour une communication
réussie.
Cet émetteur radio (identier le périphérique par numéro de certication, ou si le numéro de modèle de catégorie
II) a été approuvé par Industrie Canada pour fonctionner avec les types d’antennes énumérés ci-dessous avec le
gain maximal admissible et impédance d’antenne requise pour chaque type d’antenne indiqué. Types d’antennes
n’est pas inclus dans cette liste, ayant un gain supérieur au gain maximal indiqué pour ce type, sont strictement
interdits pour une utilisation avec cet appareil antennes approuvés sont énumérés ci-dessous.
This product produces radio frequency energy and was evaluated to and met the general population /
uncontrolled RF exposure limits at a separation distance of 20cm. Installation of this device must be such that the
20cm is ensured.
IMPORTANT! Any changes or modications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Page 4
Contents
Chapter 1: Overview
8 System Overview
8 System Components
11 System Setup Steps
11 Needed Tools for Setup
Chapter 2: Standalone System
18 Install Standalone Locksets
19 Standalone Management
Chapter 3: Wireless System
68 Components at Work for Wireless System
69 Develop a Site Plan
72 Organize Segment Data
73 Prepare Host Computer
75 Install Gateways
76 Gateway Conguration
77 Install Software
81 Congure Software
Chapter 4: Wireless Management
116 Page Layout
Chapter 5: Service & Upgrade
Chapter 6: Troubleshoot
126 Lockset Installation
128 Gateway
128 Software
Chapter 7: Glossary
Contents
4
Page 5
5
Contents
Page 6
Page 7
Overview
1
Page 8
System Overview
Stanley includes two separate systems. The Wireless system combines powerful access
control software with Gateways and Wireless Locksets to allow complete lock control at the
door. This system allows remote access to any environment; no hardwiring is needed.
System Components
A Stand-Alone system has 3 components:
Component
1 Lockset
2 Core/Keyset
3 Proximity Cards
Exterior
Exterior
Extérieur
C
Operator Key
Operator Key
Operator Key
Temporary Operator Card
Place near reader to grant access
to factory default locksets.
125 kHz x 26 Bit
Interior
Interior
Intérieur
O
Core
Core
Core
Overview
8
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A Wireless system has 9 components:
Component
1 Lockset
2 Core/Keyset
3 Wireless Card
4 Proximity Cards
Exterior
Exterior
Extérieur
C
Operator Key
Operator Key
Operator Key
Temporary Operator Card
Place near reader to grant access
to factory default locksets.
125 kHz x 26 Bit
Interior
Interior
Intérieur
O
Core
Core
Core
5 Gateway
6 Stanley Intelli-M Software
9
Overview
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
1 Gateway(s) placement
2 Document gateway and lockset identication
3 Position gateways
Gateway(s) Placement
Prior to any installation, a technician must perform a Stanley Site Survey using the Site
Survey Kit. You can nd the Site Survey Kit Quick Start Guide at www.stanley.com/
installationinstructions.
The technician may need you to make a site plan with building dimensions, distances
between buildings, possible obstruction, parking, and other gated access points prior to the
site survey. If one is not available through your facilities maintenance or project engineer,
visit the site to take measurements to create one.
Dentist Office
Host
Surgery RoomPatient Room
Closet
Gateway
250 ft
Patient Room
Receptionist
150 ft
Typical Site
Configuration
Typical Site
Conguration
Typical Site
Conguration
Gateway Specications
The Gateway is a wireless device connected to the Host computer through a secure IP
address, similar to the way your computer is connected to the internet. It transfers data
signals from Wireless Locksets to and from the Host computer. The Gateway recognizes
all Wireless Locksets within its antenna range. One Gateway can control up to 64 Wireless
Locksets.
Wireless System
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Gateways provide bi-directional radio frequency communication between Wireless Locksets
and the associated host computer(s). All communications are via secure AES 128-Bit encrypted
2.4 HGz using spread spectrum RF Radio technology. The Gateway communicates to the host
computer through web services via either Ethernet 10/100 BaseT, or an approved commercial RF
carrier-enabling a wireless solution end-to-end.
Range
Transmit range from Gateway to lockset varies based on building construction and wi noise.
Site characteristics such as reinforced concrete walls could interfere or weaken the signal;
open spaces and low interference can increase signal strength.
Stanley transfers information between devices in the form of data packets over the 2.4
GHz ISM band. This band frequency is very heavily used in many devices such as wireless
computer networks (802.11 b and g) and cordless phones, which increases the risk of
lost packets, that is, packets that do not make it from a lockset to a Gateway because
of interference. Interference can also reduce lockset battery life due to the constant re-
broadcasting of packets and lost connections to the gateways.
To achieve maximum efciency in wireless system, the frequency range must be managed
effectively. Therefore, the installer must know the positions and channels of all the 2.4 GHz
wireless devices in the segment and ensure channels are assigned to each device so that
there is minimum frequency overlap with adjacent or nearby devices.
Extended Range
It is likely that you will have locations in your segment separated by distances greater than
300 feet. You may want to consider adding a Gateway to extend the transmit range or
purchasing a ceiling mount antenna.
Power Supply
Gateways must be located near lockset(s) and either two options:
1 Access to Ethernet 10/100 Base T network connection.
2 Access to a dedicated power source where they can recieve 24 VDC power from a AC to
DC transformer. Ensure that the gateway is plugged into a 24/7 power circuit that cannot
be turned off at a switch, such as a light switch that might be turned off by a cleaning
crew.
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Wireless System
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Document Gateway and Lockset Identication
It is important to document the Gateway Media Access Control number (MAC address)
address, along with capacities and locations, and to give each device a common name (such
as “Patient Lobby”).
Image of where MAC address is located on gateway-TDB
Position Gateways
Position the Gateways for installation, using results from the Stanley Site Survey Kit. It is
important to perform the Site Survey process as many times as necessary to nd the strongest
position.
Note Test signal strength at all door locations near the edges of the coverage area, also at
any location where there may be physical interference.
Organize Segment Data
Steps
1 Collect Gateway and Lockset Information
2 Collect User Information
Collect Gateway Information
During your site survey, you have documented MAC numbers, names, capacities and
physical locations of all gateways and locksets so you can identify and assign them to the
correct location within the Stanley Intelli-M Software.
Collect User Information
You will need to gather the names of users, dene their access requirements, organize user
and timezone groups, and decide how to use other congurable features.
Create a table with information about each user, such as: User Type, User Group, Shift, etc.
LastFirstUser TypeBldg.User
Group
AlverezAliciaDentistAAdminDefault
BennetRyanSr. TechnicianABasicDefault
FordSaraTechnicianABasicDefault
LeeJamesReceptionistABasicDefault
To organize your data, consider the following issues:
Timezone
Wireless System
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• What User Groups will help manage security?
• Are some shift workers are allowed on site only during specic days/hours?
• Are some areas ‘off limits’ to certain groups?
• Do some users need extra time to pass through a door (e.g. because of a food cart or
wheel chair)?
Prepare Host Computer
Steps
1 Ensure Correct Computer Settings
2 Stop Communication Server (if required)
3 Collect User Information
Note You must have administrative rights on your computer to perform many of the tasks
listed here.
Ensure Correct Computer Settings
Stanley software can be installed on the following server operating systems:
• Microsoft® Windows® Vista® Servers
• Microsoft Windows Server 2008
Vista Server Conguration
1 Power up the server.
2 Navigate the following path: Start > Control Panel > Programs >Turn Windows Features
On or Off > Internet Information > World Wide Web Services > Application Development
Features.
3 Select ASP.NET. The.NET Extensibility ISAPI Extensions and the ISAPI Filters options
will automatically be selected, as shown in Figure 3.
Image - TBD
4 Click OK.
5 Navigate the following path: Message Queue (MSMQ) Server > Microsoft Message
Queue (MSMQ) Server Core.
6 Select the MSMQ HTTP Support, MSMQ Triggers, and Multicasting Support options, as
shown in Figure 4.
Image - TBD
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Wireless System
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7 Click OK. Close the window when the conguration process isdone.
8 Install the Stanley software by either downloading the Stanley software from www.
stanley.com.
9 Double-click the setup.exe application icon. Click “Run” to launch the installer.
10 Follow the screen prompts to create the Stanley database. When prompted, click Yes.
11 Following the system reboot, click “Run” to continue the installation. The system will
install the .NET Framework. This can take up to 30 minutes.
12 On the Database Server screen, identify the location for the Stanley database server
(refer to Figure 5).
13 Select “Yes…” to install a database server on thiscomputer.
14 Select “No…” to use an existing database server.
Image - TBD
Note If SQL has not been installed, Select “Yes…”When prompted, create a strong
database password. Enter a combination of upper case, lower case, and numbers.
Select “Complete” for the Setup Type. Click the “Install” button. Click “Finish” to close
the Stanley installer.
Windows Server 2008 Conguration
1 Power up the server.
2 Press the Ctrl+Alt+Delete keys, and enter the server password.
3 Navigate the following path: Start > Control Panel > Administrative Tools > Server
Manager.
4 Click “Add Roles” to display the Add a Roll section.
5 Go to the Web Server (IIS) section.
6 Click “Add A Required Feature” and click “Next.”
7 Go to the Application Development section.
8 Select “ASP.NET.”
9 Click “Add Required Role Services” and click “Next.”
10 Click the “Install” button.
11 Click “Features” to display the Features section.
12 Click “Add Features.”
13 Select “Message Queuing” and click “Next.”
14 Click the “Install” button.
Wireless System
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15 Exit the Conguration window.
16 Go to Installing The Intelli-M Access Software on page 18.
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Wireless System
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Windows Server 2003 and XP Conguration
1 Power up the server.
2 Navigate the following path: Start > Settings > Control Panel.
3 Click “Add or Remove Programs.”
4 Click “Add/Remove Window Components” (which can be found onthe left-side margin).
The Windows Component window will be displayed.
5 Depending on the Operating System installed, select (i.e.,check mark) either “Application
Server” or “Message Queuing” along with “Accessories And Utilities.” Refer to Figure 6.
Then click “Next.”
Image - TBD
Wireless System
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Install Gateways
Steps
1 Prepare Installation Area
2 Install Gateway
3 Verify Operation
Prepare Installation Area
The most common installation site is in a protected area such as a locked room or above
ceiling level.
Note If a protected area is not available, you may want to use a specially-designed locked
enclosure. Contact your dealer for more information.
Use the template provided with the Gateway package to prepare for installation. You can also
nd the template at www.stanley.com/templates.
Install Gateway
Use the installation instructions provided with the Gateway package. You can also nd
installation instructions at www.stanley.com/templates.
Verify Operation
Once your gateway has been connected, the gateway will verigy connection depending on
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Wireless System
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it’s power source and connection.
1 If you used a POE Cable only, the gateway leds will light blue and green.
2 If you used a AC to DC adaptor plus a cable, the gateway leds will light green only.
Power
Indicator
Link
Indicator
Gateway Conguration
Steps
1 Connect Gateway to Network
2 Congure IP Network Settings
3 Gateway Website
Connect Gateway to Network
Congure IP Network Settings
Gateway Website
Ethernet
Connection
Activity
Indicator
Power
Port
Wireless System
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Install Software
Steps
1 Install Software
1 Insert Stanley Intelli-M disc.
2 Double-click the setup.exe application icon.
3 Click “Run” to launch the installer.
4 Follow the screen prompts to create the Stanley Intelli-M database.
5 When prompted, click “Yes.”
6 Following the system reboot, click “Run” to continue the installation.
Note When prompted, create a strong database password. Enter a combination of upper
case, lower case, and numbers.
7 Select “Complete” for the Setup Type.
8 Click the “Install” button.
9 Click “Finish” to close the Intelli-M Access installer.