Dormakaba 2725-K6, 2724-K6 Technical Manual

Page 1
dormakaba c-lever compact HBC
08/2017
EN
Technical Manual
Page 2
dormakaba Schweiz AG Hofwisenstrasse 24 8153 Rümlang Switzerland T: +41 (0)44 818 93 11
www.dormakaba.com
dormakaba Schweiz AG Mühlebühlstrasse 23 8620 Wetzikon Switzerland T: +41 (0)44 931 61 11
www.dormakaba.com
dormakaba EAD GmbH Albertistrasse 3 78056 Villingen-Schwenningen Germany T: +49 7720 60 30 www.dormakaba.com Registered in: Heiligenhaus
Copyright © dormakaba 2017 All rights reserved.
No part of this document may be reproduced or used in any form or by any means without prior written permis­sion of dormakaba Schweiz AG.
All names and logos of third-party products and services are the property of their respective owners. Subject to technical changes.
08/2017
Page 3
Technical Manual
308/2017 dormakaba c-lever compact
1 About this document 5
1.1 Target group 5
1.2 Validity 5
1.3 Contents and purpose 5
1.4 Supplementary documentation 5
1.5 Abbreviations/definition of terms 7
1.6 Hazard categories 8
1.7 Notes 8
1.8 Symbols 8
2 Basic safety instructions 9
2.1 Designated use 9
2.2 Product changes 9
2.3 ESD prevention measures 9
2.4 Handling of lithium batteries 10
2.5 Dealing with powerful magnets 10
3 Product description 11
3.1 Overview 11
3.2 Structure 11
3.3 Scope of delivery 12
3.4 Technical data 12
3.4.1 Dimensions 14
3.4.2 Conformity 14
4 Installation 15
4.1 Check minimum distance 15
4.2 Drilling fixing holes 15
4.3 Inserting the battery holder 16
4.4 Additional torsion lock 16
4.5 Securing the battery holder more tightly 17
4.6 Mounting the outside lever handle 17
4.7 Mounting the spindle 18
4.8 Inserting the c-lever into the lock 18
4.9 Mounting the inside rosette and lever handle 18
4.10 Removing the protective film 19
4.11 Switch off 'Bolt Recreation Time' 19
4.12 Dismantling 20
4.12.1 Dismantling the inside rosette and lever handle 20
4.12.2 Removing the inside lever handle from the rosette 20
4.12.3 Removing the c-lever from the lock 20
4.12.4 Removing the battery holder locking screw 20
4.12.5 Removing the outside lever handle 20
5 Programming 21
5.1 Initial programming of MRD components 21
5.2 Master media 21
5.3 User media 21
5.4 Program structures 22
5.5 A/B and B structures 22
5.6 Programming user media with B masters 23
5.7 Deleting individual user media 24
5.8 Deleting individual B masters 25
5.9 Deleting all user media 26
Page 4
Technical Manual
4 08/2017dormakaba c-lever compact
5.10 INI reset with master media for whitelist and CardLink™ 27
6 Operation 29
6.1 Opening with user media 29
7 Maintenance 30
7.1 Maintenance table 30
7.2 Cleaning 30
8 Service 31
8.1 Replacing the batteries 31
8.2 Connecting the programmer 32
8.3 Configuration and traceback 32
9 Troubleshooting 33
9.1 Error analysis 33
10 Disposal / dismantling 34
10.1 Decommissioning / dismantling 34
10.2 Disposal 34
11 Packaging/return 35
11.1 Complete devices 35
11.2 Electronic component assemblies 35
Page 5
About this documentTechnical Manual
508/2017 dormakaba c-lever compact
1 About this document
This section contains information for the proper use of this document.
1.1 Target group
This quick start guide is intended for skilled persons only. The descriptions are intended for skilled persons trained by the manufacturer. The descrip-
tions are no replacement for product training. For reasons of equipment safety, the installation, maintenance and service measures de-
scribed in this documentation should only be carried out by skilled persons in accordance with EN 62368-1 (Audio/Video, Information and Communication Technology Equipment – Part 1: Safety Requirements).
Skilled person is the designation for people who have the appropriate technical training and experience in setting up the equipment. Skilled persons are expected to use their training and experience to identify any risks to themselves and others that may arise while carrying out these activities, and to minimise these risks as far as possible. It is the skilled person’s re­sponsibility to ensure that the conditions stated by the manufacturer and the applicable regu­lations and standards are complied with when carrying out these actions.
This documentation is also used to provide information for persons with the following tasks:
Project planning and project implementation
Commissioning the product within the network
Connecting the product to user software by programming customer applications
Customer-specific adjustments with product parametrisation
1.2 Validity
This document describes the product: Product designation: c-lever compact
Types: 2724-K6
2725-K6
Article numbers and vari­ants:
2725-K6 c-lever compact, standard 2724-K6 c-lever compact, half
This document describes all product versions and all optional features and functions. Options are subject to a charge and therefore only available if purchased.
1.3 Contents and purpose
The contents of these instructions are limited to the installation, operation, maintenance and servicing of the product.
1.4 Supplementary documentation
The following documents are available from the sales partners:
Operating manual programmer 1460
Page 6
About this document Technical Manual
6 08/2017dormakaba c-lever compact
User manual for programming and signals of the Kaba evolo components
System description Kaba evolo
Planning guideline wireless
Documentation for currently installed system software
Page 7
About this documentTechnical Manual
708/2017 dormakaba c-lever compact
1.5 Abbreviations/definition of terms
To make this document easier to read, the following short designations are used for the product designations, as well as the following symbols:
Short designation Product designation
c-lever c-lever compact evolo component c-lever compact Programmer Programmer 1460 S-module S-module for c-lever KEM Kaba evolo Manager MRD Multi RFID device
Symbols
Acoustic signal
Visual signal
Page 8
About this document Technical Manual
8 08/2017dormakaba c-lever compact
1.6 Hazard categories
Instructions with information on what to do and not to do to prevent injury and material damage are denoted specially.
Please follow all hazard instructions. These are intended to help prevent accidents and pre­vent damage.
These instructions are divided into the following categories:
CAUTION
Low risk
Denotes a potentially dangerous situation that could lead to minor injury.
NOTICE
Important information on the correct use of the product.
Failure to comply with these instructions could lead to malfunctions. The product and/or ob­jects in the local vicinity could be damaged.
1.7 Notes
Information is denoted by this symbol. Tips on using the product are useful pieces of information.
They help to make best use of the product and its functions.
1.8 Symbols
Symbols with the following meanings are used for hazards (depending on hazard source.)
General hazard Hazard from electric shock
Risk of explosion Risk to electronic components from
electrostatic discharge
Page 9
Basic safety instructionsTechnical Manual
908/2017 dormakaba c-lever compact
2 Basic safety instructions
This product has been built to state-of-the-art standards and in line with established safety regulations. However, hazards for persons and property may arise when handling the product.
Read and observe the following safety instructions before using the product.
2.1 Designated use
This product is intended for use as specified and explained in the Product description section only. Any other use is considered non-designated use. The manufacturer is not liable for any damage or injury due to non-designated use. The user/facility operator is the sole person to bear risks for non-designated use.
2.2 Product changes
NOTICE
No changes should be made to the product, unless in accordance with changes described in the instructions.
2.3 ESD prevention measures
NOTICE
Risk for electronic components due to electrostatic discharge.
Incorrect handling of electronic PCBs or components can result in damage which will cause a complete breakdown or sporadic errors.
General ESD prevention measures must be observed when installing or repairing the product.
Wear an anti-static wrist strap when handling electronic components. Connect the end of the strap to a discharge box or a non-painted, earthed metal component. This way, static discharges are channelled away from your body safely and effectively.
Handle a PCB along its edges only. Do not touch the PCB or connectors.
Place dismantled components on an anti-static surface or in an anti-static shielded con­tainer.
Avoid contact between PCBs and clothing. The wrist strap protects PCBs against an elec­trostatic discharge voltage from the body only. However, damage can also be caused by an electrostatic discharge voltage from clothing.
Transport and ship dismantled modules in conductive anti-static bags only.
Page 10
Basic safety instructions Technical Manual
10 08/2017dormakaba c-lever compact
2.4 Handling of lithium batteries
NOTICE
Lithium batteries can explode or burst explosively.
Improper handling of lithium batteries can lead to fires and explosions.
Only replace lithium batteries with batteries of the same type.
Do not open, drill through or squash lithium batteries.
Do not burn lithium batteries or expose them to high temperatures.
Do not short circuit lithium batteries.
Do not recharge lithium batteries.
2.5 Dealing with powerful magnets
WARNING
Magnets can affect the functionality of pacemakers and implanted defibrillators.
The functions of pacemakers or implanted defibrillators may be impaired. Pacemakers may be inadvertently switched to test mode, causing those who wear them to feel unwell.
People wearing such devices should maintain an appropriate distance from magnets.
People wearing such devices should be warned before approaching magnets.
Page 11
Product descriptionTechnical Manual
1108/2017 dormakaba c-lever compact
3 Product description
This section provides an overview of the product and gives information on technical details.
3.1 Overview
The c-lever compact is an electronic door fitting complete with an antenna (reading antenna) and mechatronics unit in the outside shield. After identification using authorised media, the lock and door can be opened manually. An acoustic and optical signal denotes access author­isation.
c-lever compact with wireless module and activated wireless function:
the device communicates via wireless gateway with the host system. The system software determines the supported functions.
See also the wireless planning guideline and instructions for the system software
3.2 Structure
1 2 3 161513 144 6 75 8 9 11 1210
Item Item
1 Inside handle (optional) 9 M2.5x6 battery holder locking
screw Not included in scope of delivery
2 M6x6 threaded pin (ISO 4029 /
DIN 916)
10 Mechatronics unit with backplate
3 Inside rosette cover (optional) 11 Battery holder 4 Fixing screws for inside rosette
(2 pieces)
12 Opening tool (optional)
5 Inside rosette ‘round’ (optional) 13 Batteries, AAA lithium
(2 pieces) 6 Spindle (square pin) 14 Guide ring 7 Flexible support plate (increases
torque resistance)
15 M6x8 threaded pin (ISO 4029 /
DIN 916)
8 Sleeves 16 Outside handle
Page 12
Product description Technical Manual
12 08/2017dormakaba c-lever compact
3.3 Scope of delivery
1 c-lever compact 2 batteries, AAA lithium
1 outside lever handle Fastening materials
1 spindle 1 drilling template
1 handle rosette (optional) 1 set of instructions
1 inside lever handle (optional) Sleeves
[}4.4]
Overview of backplates
1 2 3 4
Item Backplate designation
1 Sweden (SV) * 2 Finland (FI) 3 Japan (JP) 4 Australia (AU)
*Version described in this document.
3.4 Technical data
Technical data
Connection
Data transfer RFID
Hardware
Lever handle Assorted variants (see
product catalogue) Fitting Zinc housing HxWxD 122x54x23 Antenna cover Synthetic material
Power supply
Batteries 1.5V, AAA lithium Ambient conditions
1
Protection type IP54 Outside Temperature -25°C – +70°C The temperature range de-
pends on the battery manu­facturer’s specifications.
Page 13
Product descriptionTechnical Manual
1308/2017 dormakaba c-lever compact
Technical data
Humidity 0%–95% rel. hum., non-con-
densing
Climate Not suitable for heavily cor-
rosive atmospheres (chlorine, ammonia).
Rooms Not to be used in potentially
explosive environments.
Identification technology
MRD Multi RFID device LEGIC advant prime MIFARE DESFire classic Standards
1
Fire protection DIN 18273 tested in accord-
ance with EN 1634-1 min. EI230-C (EI290-C)
DO 20.31
EN179 According to test certificate Protection class EN 1906 class 0 Usage class EN 1906 class 3
Cycles
Battery life at 20 °C > 60,000 cycles
1
Depending on configuration
Battery life at -20 °C TBD
1
Certification not yet complete
Page 14
Product description Technical Manual
14 08/2017dormakaba c-lever compact
3.4.1 Dimensions
125
52
122,8
54,7
79,4 43,4
23,0
34
5
±50°
3.4.2 Conformity
This product conforms to the EU directives 2014/53/EU Radio Equipment Directive 2014/35/EU LVD Directive 2011/65/EU RoHS Directive
You can download the original declaration of conformity in PDF format at www.kaba.com/con- formity.
Page 15
InstallationTechnical Manual
1508/2017 dormakaba c-lever compact
4 Installation
This chapter describes the installation of the product.
4.1 Check minimum distance
Ensure that there is a space of at least 50mm to pull out the battery holder.
>50
4.2 Drilling fixing holes
Replace locks that do not comply with DIN standard 18251-1 (EN 12209: 2015).
The fitting used determines the position, number and diameter of the drill holes.
ø >20 mm
ü Existing fitting removed
1. If there are no existing drill holes: Mark the drill holes on the outside and inside of the door.
2. Remove the lock.
3. Note: Do not drill through the door. Drill the holes up to the lock mortise.
4. Clean the lock mortise.
5. Insert the lock.
Page 16
Installation Technical Manual
16 08/2017dormakaba c-lever compact
4.3 Inserting the battery holder
Insert the battery holder, complete with batteries, into the mechatronics unit. – The battery holder clicks into place. – The green light briefly illuminates once.
1x
4.4 Additional torsion lock
Measure the drill hole diameter on the door.
Select suitable sleeves to bridge the gap.
Attach the sleeves.
( )
( )
( )
( )
Page 17
InstallationTechnical Manual
1708/2017 dormakaba c-lever compact
4.5 Securing the battery holder more tightly
The battery holder can be secured more tightly using a screw. The screw (M2.5x6) is not included in the scope of delivery.
Use of the battery holder locking screw increases the amount of effort involved in replacing the batteries, see Dismantling [}4.12].
1.
2. 3.
1. Remove the flexible support plate.
2. Secure the battery holder with the battery holder locking screw (M2.5x6).
3. Attach the flexible support plate.
4.6 Mounting the outside lever handle
1. Position the guide ring on the mechatronics unit.
2. Attach the lever handle in the desired position on the square.
3. Screw the M6x8 threaded pin (with threadlocker) into the lever handle and secure in place.
Page 18
Installation Technical Manual
18 08/2017dormakaba c-lever compact
4.7 Mounting the spindle
1. Centre the lug (highlighted in blue) if it is not already central.
8 x 8
8,5 x 8,5
(mm)
2. Align the spindle correctly.
3. Insert the spindle into the mechatronics unit as shown. ð The spindle clicks into place.
4.8 Inserting the c-lever into the lock
With the spindle on the outside of the door, push the c-lever through the lock hub.
4.9 Mounting the inside rosette and lever handle
The lever handle can only be removed with a special tool after attaching it to the rosette.
1.
2. 3. 5.
4.
1. Attach the (optional) rosette with the plastic attachment (highlighted in blue) pointing down. Align the c-lever on the door.
2. Screw the rosette securely in place.
Page 19
InstallationTechnical Manual
1908/2017 dormakaba c-lever compact
3. Align the cover and place it on the rosette.
4. Attach the lever handle in the desired position on the spindle. ð The lever handle locks audibly into place.
5. Screw the lever handle securely in place using the M6x6 pin screw.
4.10 Removing the protective film
Remove the protective film.
4.11 Switch off 'Bolt Recreation Time'
Switch off 'Bolt Recreation Time' in the system software and transfer to the device using the programmer. Refer to the documentation for currently installed system software.
'Bolt Recreation Time' defines the time interval at which the engaging state of the mechat­ronics unit should be checked.
Page 20
Installation Technical Manual
20 08/2017dormakaba c-lever compact
4.12 Dismantling
4.12.1 Dismantling the inside rosette and lever handle
2.
1.
3.
1. Remove the cover from the inside rosette.
2. Loosen the screws.
3. Remove both the lever handle and the rosette. The lever handle can only be removed with a special tool after attaching it to the rosette.
4.12.2 Removing the inside lever handle from the rosette
Use spreader forceps to push the circlip apart and simultaneously remove the handle.
4.12.3 Removing the c-lever from the lock
Pull the c-lever out of the lock hub.
4.12.4 Removing the battery holder locking screw
1.
2.
If present: Remove the battery holder locking screw.
1. Remove the flexible support plate.
2. Unscrew the battery holder locking screw.
4.12.5 Removing the outside lever handle
Unscrew the threaded pin from the lever handle and remove the lever handle.
Page 21
ProgrammingTechnical Manual
2108/2017 dormakaba c-lever compact
5 Programming
This section describes how to program the components.
5.1 Initial programming of MRD components
When first used, multi-RFID (MRD) components are set to the technology in which the com­ponents are used with a master LEGIC or MIFARE. The components then behave as defined for the authorisation types LEGIC (LEA) or MIFARE (MID).
Note: After an INI reset using master media, the components must then be re-programmed using a master LEGIC or MIFARE.
5.2 Master media
With the A and B master Media the components are programmed directly. The B masters are organised under an A master. The master media do not have any access authorisations.
5.3 User media
All User media are organised under a B master.
NOTICE
Lost User media should be immediately blocked and deleted from all components. (Delete lost User media in the KEM system software in the whitelist (add CardLink to the blacklist) or delete all User media with the corresponding master and then re-program all User media).
Page 22
Programming Technical Manual
22 08/2017dormakaba c-lever compact
5.4 Program structures
All components can be organised manually in an A/B structure or in a B structure. In the A/B structure, up to 200 B masters can be created with one A master. The User media cannot be directly programmed in an A structure. Separate access authorisations to User media can be issued with each B master. User media can be programmed with different B masters but not with the same components. Each component can be programmed with up to 4000 User media. These can be distributed across the various B masters as required. For example, a B1 master only manages 50 users whilst another master, B2, manages up to 3950 users.
5.5 A/B and B structures
A/B- structure
B- structure
Master A
Master B
User media
Page 23
ProgrammingTechnical Manual
2308/2017 dormakaba c-lever compact
5.6 Programming user media with B masters
Components confirm the detection of media with acoustic and visual signals. In this case, the light ring glows green for as long as the medium is located within the antenna
field and is read.
Programming the User media
Action
1
1 s
Beep
Launch programming mode: Master B approx. 1 s hold in front
of the antenna.
1 x short
2
1 s
Beep
Program User media: User media approx. 1 s hold in front
of the antenna.
1 x short
3
1 s
Beep
Additional User media approx. 1 s hold in front of the antenna.
1 x short
4
Beeeep
1 s
To complete: Master B approx. 1 shold in front of
the antenna. Note: If no master medium is held up within 20 seconds, program­ming mode ends automatically and one long acoustic signal sounds.
1 x long
Page 24
Programming Technical Manual
24 08/2017dormakaba c-lever compact
5.7 Deleting individual user media
In this case, the light ring glows green for as long as the medium is located within the antenna field and is read.
Deleting User media
Action
1
1 s
Beep
Launch programming mode: Master B approx. 1 s hold in front
of the antenna.
1 x short
3 s
2
Beep Beep
Delete User media: User media approx. 3 s hold in front
of the antenna.
2 x short
3
Beeeep
1 s
To complete: Master B approx. 1 shold in front of
the antenna. Note: If no master medium is held up within 20 seconds, program­ming mode ends automatically and one long acoustic signal sounds.
1 x long
Page 25
ProgrammingTechnical Manual
2508/2017 dormakaba c-lever compact
5.8 Deleting individual B masters
NOTICE
All User media under Master B and the Master B medium under Master A are deleted.
In this case, the light ring glows green for as long as the medium is located within the antenna field and is read.
Deleting Master Bs Action
1
1 s
Beep
Launch programming mode: hold in front of the antenna. Mas-
ter A approx. 1 s
1 x short
3 s
2
Beep Beep
Delete Master B and all user media: Master B approx. hold in front of
the antenna. 3s
2 x short
3
Beeeep
1 s
To complete: Master A approx. 1 s hold in front
of the antenna. Note: If no master medium is held up within 20 seconds, program­ming mode ends automatically and one long acoustic signal sounds.
1 x long
Page 26
Programming Technical Manual
26 08/2017dormakaba c-lever compact
5.9 Deleting all user media
Components should not be in programming mode. In this case, the light ring glows green for as long as the medium is located within the antenna
field and is read.
Deleting user media
Action
10 s
1
Beep Beep
hold in front of the antenna. Mas­ter B approx. 10 s
All User media under the Master B are deleted.
2 x short
1 x long
1
1 x short
Key:
1
Firmware version 42xx
Page 27
ProgrammingTechnical Manual
2708/2017 dormakaba c-lever compact
5.10 INI reset with master media for whitelist and CardLink™
An INI reset can be used to restore the factory settings for the components.
NOTICE
All User media and master media as well as the traceback are deleted.
Components should not be in programming mode.
INI reset for whitelist
In this case, the light ring glows green for as long as the medium is located within the antenna field and is read.
INI reset with master Action
15 s
1
Beep Beep
Master B structure Master B approx. 15 s hold in front
of the antenna. The INI reset will be executed after 15 s.
After 10 s,
1 x long,
1 x short,
after 15 s,
2 x short
15 s
1
Beep Beep
Master A/B structure Master A approx. 15 s hold in front
of the antenna. The INI reset will be executed after 15 s.
After 10 s,
1 x long,
1 x short,
after 15 s,
2 x short
INI reset for CardLink
In this case, the light ring glows green for as long as the medium is located within the antenna field and is read.
INI reset with master Action
15 s
1
Beep Beep
B master Master B approx. 15 s hold in front
of the antenna. The INI reset will be executed after 15 s.
2 x short
Page 28
Programming Technical Manual
28 08/2017dormakaba c-lever compact
INI reset with master Action
15 s
1
Beep Beep
Master A Master A approx. 15 s hold in front
of the antenna. The INI reset will be executed after 15 s.
2 x short
Page 29
OperationTechnical Manual
2908/2017 dormakaba c-lever compact
6 Operation
This section describes operation of the product.
6.1 Opening with user media
Before being used for the first time, access authorisations for the relevant system software must be transmitted to the User media.
2
1
2
Beep
1. Hold authorised user medium in front of the antenna of the fitting.
-> The acoustic and visual signals1 confirm access authorisation. Note: The c-lever's opening time is limited; after this time has elapsed, the c-lever closes automatically. Upon delivery, the opening time is approx. 6 s, but this can be adjusted using the 1460 program­mer or the system software.
2. Activate the lock by pushing the lever handle.
3. The door can be opened.
Beep Beep Beep Beep
If there is an attempt to gain access using unauthorised user media, the acoustic1 signal will sound four times and the red1 light will briefly flash four times.
Key:
1
If the function(s) have been activated using the programmer 1460 or the system soft­ware.
Page 30
Maintenance Technical Manual
30 08/2017dormakaba c-lever compact
7 Maintenance
This section describes product maintenance.
7.1 Maintenance table
The component's mechanism and/or electronics do not require any maintenance.
NOTICE
Opening the mechatronic unit.
Opening the mechatronic unit releases the manufacturer from any liability under the guaran­tee.
Part/function Measures Interval
Batteries Function check in accordance with instruc-
tions
12 months
Replacing the batteries ≤ 24 months
1
Clock (components) Check and set clock time with the system
software
12 months
Firmware update To modify functionality
See the system description
as required
Table1:
Maintenance interval – evolo components
Key:
1
Device with lithium batteries
7.2 Cleaning
Only disinfection agents that are explicitly formulated for cleaning delicate metal surfaces and plastics may be used. The use of unsuitable cleaning agents or methods can damage the components' surface.
1. Use a soft, damp cloth to clean the surface.
Page 31
ServiceTechnical Manual
3108/2017 dormakaba c-lever compact
8 Service
8.1 Replacing the batteries
WARNING
Hazard due to strong magnetic field
The functions of pacemakers or implanted defibrillators may be impaired.
People wearing such devices should maintain a distance of at least 50cm from the open­ing tool.
Whilst the battery is being changed, all the data (access authorisations, configurations and traceback) is retained in the battery-independent memory. The clock settings are lost after 45 seconds.
1.
2. 3. 4.
5. 6. 7.
1x
Also see about this
2 4.12.4 Removing the battery holder locking screw [}20] 2 4.5 Securing the battery holder more tightly [}17] 2 6 Operation [}29]
Page 32
Service Technical Manual
32 08/2017dormakaba c-lever compact
8.2 Connecting the programmer
Connect the c-lever and programmer using the programming cable.
8.3 Configuration and traceback
For correct time management, the clock time and the date on the device must be up-to-date.
c-lever compact with wireless module and activated wireless option:
Configuration, updates (e.g. the clock time) and traceback read-outs are performed by the system software via wireless gateway.
c-lever compact with wireless module and deactivated wireless function:
Configuration, updates (e.g. the clock time) and traceback read-outs are performed using the programmer. The traceback is transmitted from the programmer to the system software for evaluation. See also [}1.4] > Programmer
c-lever compact without wireless module:
Configuration, updates (e.g. of the clock time) and traceback read-outs are performed using the programmer. The traceback is transmitted from the programmer to the system software for evaluation. See also [}1.4] > Programmer
Also see about this
2 1.4 Supplementary documentation [}5]
Page 33
TroubleshootingTechnical Manual
3308/2017 dormakaba c-lever compact
9 Troubleshooting
This section provides important information on rectifying product errors.
9.1 Error analysis
Symptoms Possible causes Measures
The use of a master or user medium is confirmed via vari­ous acoustic and/or visual signals by the components
1 x very
short
9 x
flashes
red
– Battery “Low” (V4 from FW 42.XX)
– Replace the batteries
Door does not open: author­isation via an authorised user medium is confirmed by acoustic signals
1 x very
long
– Alarm — Battery “Empty” – Replace the batteries
Door does not open: author­isation by an authorised user medium is confirmed via acoustic and visual signals
4 x
short
4 x
short
red
– Medium not programmed – Outside the time window
– Program medium – Check time profiles
Door does not open: author­isation by an authorised user medium is confirmed via acoustic and visual signals
1 x long
1 x
short
1 x long
1 x
short
green
– Internal clock in component has failed
– Check programming and clock time
User medium cannot be pro­grammed
– 4000 media or groups
already programmed in the e-module
– Defective medium – Not the correct technology
– Contact customer service
Master medium cannot be programmed
1 x
short
1 x red – E-module already pro-
grammed
– Execute INI reset for e­module
Master medium is not detec­ted
– No power supply – Provide power supply
Other errors 3 x
short
1 x
short
red
1 x
short
green
1 x
short
red
– Unintentional restart
Door is always open: the lever handle on the outside is always engaged
– TimePro function activated – Deactivate TimePro func-
tion
Door is always open: Door does not open or close at programmed time
– Time is missing on e-mod-
ule or is not correctly set – Incorrect programming
– Set time, check program­ming
Page 34
Disposal / dismantling Technical Manual
34 08/2017dormakaba c-lever compact
10 Disposal / dismantling
10.1 Decommissioning / dismantling
Remove or delete the device in the system software.
Dismantle the device, see Dismantling
Carry out a reset.
Remove the battery/batteries.
10.2 Disposal
This product compliance with the WEEE Directive and is labelled with the "crossed-out wheelie bin" WEEE symbol as German Industrial Standards (DIN) EN 50419.
The symbol indicates that electrical and electronic devices must be returned separately in EU member states.
You must not dispose of the device in the household waste as per the European WEEE Direct­ive.
The device's integral components must be separated before they are taken for recycling or disposal. Old and used devices contain valuable recyclable materials which must be recycled. Toxic and hazardous components may cause long-term damage to the environment if you dis­pose of them incorrectly.
Legislation (such as the Electrical and Electronic Equipment Act [ElektroG] in Germany) dic­tates that facility operators are obliged to return electrical and electronic devices to their manufacturer, point of purchase or designated public collection points at the end of their life cycle.
Disposal in Germany: dormakaba EAD GmbH will take responsibility for correct disposal of supplied goods once they are no longer in use as per statutory regulations (ElektroG in Germany). The owner of the used electrical appliance bears any costs incurred for transport to the manufacturer's plant.
Disposal in Switzerland: the device is to be returned to an electrical appliance return point as per Regulation on Re­turning, Taking Back and Disposing of Electrical and Electronic Equipment (VREG).
In the EU, electrical appliances should be taken for disposal in accordance with the country's respective disposal and environmental guidelines.
The owner/operator is responsible for deleting their personal data.
Dispose of packaging in an environmentally responsible fashion.
The packaging materials are recyclable. Do not dispose of packaging in the household waste; take it to a recycling point instead.
Page 35
Packaging/returnTechnical Manual
3508/2017 dormakaba c-lever compact
11 Packaging/return
Improperly packed assembly groups and devices may produce extra costs due to damage dur­ing transport.
Please observe the following instructions when sending dormakaba products. dormakaba is not liable for damage to products which is due to inadequate packaging.
11.1 Complete devices
The original packaging is specially made for the device. It provides optimum protection against transport damage.
Always use the original packaging to return the device! If this is not possible, you must provide packaging which will prevent any damage to the
device.
Use a sturdy, thick-walled transport case or a box. The transport case should be large enough to allow 8–10cm clearance between the unit and container wall.
Wrap device in a suitable foil or place in a bag.
Pad heavily around the device with foam padding or air bags, for example. The device must not be able to move around within the packaging.
Use dust-free, environmentally friendly fill material.
11.2 Electronic component assemblies
ESD-sensitive electronic component assemblies such as PCBs and readers should be stored, transported and shipped in suitable anti-static packaging. Electronic component assemblies must be packed at ESD-protected workstations. This should be carried out by persons who are familiar with and comply with general ESD protection regulations.
Electronic component assemblies must be returned in packaging with sufficient ESD protec­tion to
make warranty claims in the event of malfunctions of any type.
Delivery of replacements for electronic PCBs and components in replacement procedure.
Electronic components shipped in packaging without adequate ESD protection will not be analysed or repaired to maintain a high quality standard; they will be taken directly to dis­posal instead.
Loading...