DoorBird D1101V, D1102V, D1101KH User guide [ml]

Page 2-18

Page 2-17

Installation Manual

Installation Manual

IP Video Door Station

IP Video Door Station

D11x Series

D11x Series

Seite 19-35

Seite 18-34

Installationsanleitung

Installationsanleitung

IP Video Türstation

IP Video Türstation

D11x Serie

D11x Serie

Page 36-52

Manuel d‘installation

Interphone vidéo IP
Série D11x

D11x

D11x

1

1

VERSION 1.2, MIN. HW 1.2

VERSION ., MIN. HW .

INSTALLATION MANUAL

Read these instructions carefully before starting to use
any components. Keep the manual so you can refer
to it at a later date if required. If you hand over the
device to other persons for use, please hand over the
operating manual as well.

You can always find the most up-to-date version of the
installation manual on www.doorbird.com/support
To make things easier we use the term “device” for
the product “IP Video Door Station D11x series” and
“mobile device” for a smartphone or tablet.

Liability

Every care has been taken in the preparation of this
document. Please inform Bird Home Automation
GmbH of any inaccuracies or omissions. Bird Home
Automation GmbH cannot be held responsible for any
technical or typographical errors and reserves the right
to make changes to the product and manuals without
prior notice. Bird Home Automation GmbH makes
no warranty of any kind with regard to the content
of this document, including, but not limited to, the
implied warranties of merchantability and fitness for
a particular purpose. Bird Home Automation GmbH
shall neither be liable nor responsible for incidental
or consequential damages in connection with the
furnishing, performance or use of this material. This
product is only to be used for its intended purpose.

Equipment Modifications

This equipment must be installed and used in
strict accordance with the instructions given in
the user documentation. This equipment contains
no components that require service by the user.
Unauthorized equipment changes or modifications
will invalidate all applicable regulatory certifications
and approvals.

Symbols used

Danger: Indicates a hazardous situation

which, if not avoided, will result in death or
serious injury.

Warning: Indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.

Caution: Indicates a hazardous situation
which, if not avoided, could result in minor or
moderate injury.

Notice: Indicates a situation which, if not

NOTICE

avoided, could result in damage to property.

Important: Indicates significant information
which is essential for the product to function
correctly.

Note: Indicates useful information which
helps in getting the most out of the product.

2

Hazard information

WARNING

• Mounting, installation and servicing work on
electrical devices may only be performed by
a qualified eletrician. Failure to observe this
regulation could result in the risk of serious
damage to health or fatal injury due to electric
shocks.

• Devices with 110-240 V connection: The device
may only be connected to an easily accessible
power socket outlet. The mains adapter must
be pulled out if a hazard occurs.

• For power supply, only use the original plug­in mains adapter delivered with the device or
a recommended PoE-Switch/PoE-Injector as
specified in this manual.

• Because of electrostatic charging, direct
contact with the circuit board can result in
destruction of the device. Direct contact with
the circuit board must therefore be avoided
at any time.

• Observe the EN 60065 resp. EN 60950 resp.
EN 62368 standard.

• Do not use the device if there are signs of
damage to the housing, control elements
or connecting sockets, for example, or if it
demonstrates a malfunction. If you have any
doubts, please have the device checked by
an authorized expert.

• Do not open the device. This voids the
warranty of the device. The device does not
contain any parts that can be maintained by
the user. In the event of an error, please have
the device checked by an authorized expert.

• For safety, approval and licensing reasons (CE/
FCC/IC etc.), unauthorized change and/or
modification of the device is not permitted.

• The device is not a toy; do not allow children
to play with it. Do not leave packaging material
lying around. Plastic films/bags, pieces of
polystyrene, etc. can be dangerous in the
hands of a child.

• Always lay cables in such a way that they do
not become a risk to people and domestic
animals.

• Voltage is applied to parts within the
equipment. Do not touch any parts that are
not associated with the installation, wiring, or
connection. Electric shock could result.

• On devices which are not marked as weather­proof: Keep the device away from water or
any other liquid.

• Do not install or make any wire terminations
while power supply is plugged in. It can cause
eletric shock or damage to the device.

• Before turning on power, make sure wires are
not crossed or shorted. If not, fire or eletric

WARNING

shock could result.

• High voltage may be present internally. Do not
open the device. Electric shock could result.

• The device is not of explosion-proof. Do
not install or use near gases or flammable
materials. Fire or explosion could result.

• Do not install two power supplies in parallel
to a single input. Fire or damage to the device
could result. Be sure to connect a single power
supply to the device.

• Do not connect any terminal on the device to
an AC power line. Fire or electric shock could
result.

• Keep AC cord from being marred or crushed.
If the AC cord is fractured, fire or electric shock
could result.

• Do not plug or unplug with wet hands. Electric
shock could result.

• Do not put any metal or flammable material
into the device. Fire, electric shock, or device
trouble could result.

• Existing wiring may contain high voltage AC
electricity. Damage to the device or electric
shock could result. Wiring and installation
must be done by a qualified eletrician.

• When mounting the device on a wall or
ceiling, install the device in a convenient
location, but not where it could be jarred or
bumped. Injury could result.

• On devices with ground terminals, connect to
an earth ground. Otherwise fire or malfunction
could result.

• On devices with plastic or real glass, do not put
high pressure on the glass. If fractured, injury
could result.

• On devices with LCD, if LCD is punctured, do
not allow contact with the liquid crystal inside.
Injury could result. If necessary, gargle your
mouth and clean your eyes or skin with clear
water for at least 15 minutes and consult your
doctor.

• Do not put anything on the device or cover
the device with cloth, silicone, glue, coating,
separate covering etc. Fire or device issues
could result.

• Do not install the device in any of the following
locations. Fire, electric shock, or device trouble
could result.

 Places under direct sunlight or places near

heating equipment that varies in temperature.

 Places subject to dust, oil, chemicals, hydrogen

sulfide (hot spring).

 Places subject to moisture and humidity

extremes, such as bathrooms, cellars,
greenhouses, etc.

 Places where the temperature is very low, such

as inside a refrigerated area or in front of an air
conditioner.

 Places subject to steam or smoke (e.g. near

heating or cooking surfaces).

 Where noise generating devices such as

dimmer switches or inverter electrical
appliances are closeby.

 Locations subject to frequent vibration or

impact.

• On devices with intercom, be sure to perform
a call test with low audio volume on both
intercom devices. A sudden call etc. may arrive
causing for example damage to your ear.

• If the device does not operate properly, unplug
the power supply.

• All devices which are not marked as weather­proof are designed for indoor use only. Do not
use outdoor.

• On devices which are marked weather-proof:
Do not spray with high-pressure water. Device
issues could result.

• We do not assume any liability for damage to
property or personal injury caused by improper
use or the failure to observe the

• hazard information. In such cases, any claim
under warranty ceases. For consequential
damages, we assume no liability!

Safety instructions

NOTICE

• The device shall be used in compliance with
local laws and regulations.

• Store the device in a dry and ventilated
environment.

• Avoid exposing the device to shocks or heavy
pressure.

• Do not install the device on unstable brackets,
surfaces or walls. Make sure the material is
strong enough to support the weight of the
device.

• Use only applicable tools when installing the
device. Using excessive force with tools could
cause damage to the device.

• Do not use chemicals, caustic agents, or aerosol
cleaners.

• Use a clean dry cloth for cleaning.

• Use only accessories that comply with technical
specification of the device. These can be provided
by Bird Home Automation GmbH.

• Use only spare parts provided by or
recommended by Bird Home Automation GmbH.

• Do not attempt to repair the device by yourself.
Contact Bird Home Automation GmbH for
service matters.

ENGLISH

3

• Keep the device more than 1 m (3.3‘) away
from microwave, radio, TV, wireless router and
any other wireless devices.

• On devices with intercom or built-in speaker
or built-in microphone or signal transmission
functions, keep the wires more than 30 cm
(12‘‘) away from AC 100-240 V wiring. AC
induced noise and/or device malfunction
could result.

• Install the device in an area that will be
accessible for future inspections, repairs and
maintenance.

• If the device is used close to a cellular phone,
the device may malfunction.

• The device can be damaged if dropped.
Handle with care.

• The device turns inoperative during power
failure.

• On devices with intercom or built-in speaker
or built-in microphone, in areas where cellular
or Radio / TV broadcasting station antennas
are closeby, the device may be affected by
radio frequency interference.

• On devices with LCD screen, it must be noted
in advance that the LCD panel, though
manufactured with very high precision
techniques, inevitably will have a very small
portion of its picture elements always lit or
not lit at all. This is not considered a device
malfunction.

• On devices with intercom, due to the
environmental sound around the device, it
may hinder smooth communication, but
this is not a malfunction.

• On devices with Username/Password, the
Username/Password to access the device is
the customer‘s responsibility. Make sure to
use a password that cannot be easily guessed
by a third party. We recommend that you
change the Password on a regular basis.

• We will, under no circumstances, be liable
for damage that occurs due to failures in
power supply, network equipment or terminal
devices; failures due to Internet providers
and cellular network providers; failures such
as disconnected lines and other losses in
communication, which makes it impossible to
provide this service as well as in any way delay
this service due to any other causes outside
of our responsibility; or if an error or missing
data occurs during transmission.

Transportation

When transporting the device, use the original

NOTICE

packaging or equivalent to prevent damage
to the device.

Warranty Information

For information about the device warranty, see
www.doorbird.com/warranty

4

COMPONENTS*

ENGLISH

with call button(s)

1x Back-housing with
wall-mounting bracket

1x Installation manual1x Main Electrical Unit

and front panel

1x Drilling template 1x Waterproof A4 laser

printer paper for labelling

1x Power supply unit (mains adaptor)
with four country-specific adaptors

name plates

1x RJ45 Adapter

1x Screw connection

Small parts

terminal plug

* The sketches in this manual may differ from the purchased model.

DEVICE WITH  CALL BUTTON

Front Inside

1

2

3
4

5

WIFI

10

6

7
8

9

11

12

13

1x Quickstart guide
with Digital Passport

14

1) Front panel

2) HDTV Video

3) Security screws

4) Light Sensor
For night-vision mode

5) Bluetooth transceiver

6) Speaker

7) Microphone

8) 4D Motion sensor

9) Illuminated call button with nameplate

10) Diagnostic-LED
Lights up a few seconds after
connecting the device to power

11) Main Electrical Unit

12) Screw connection terminal

13) Gasket

14) Housing with wall-mounting bracket

The flush-mounted model may differ optically.

5

DEVICE WITH  CALL BUTTONS

Front

1

2

3
4

5

WIFI

6

7
8

9

10

1) Front panel

2) HDTV Video

3) Security screws

4) Light Sensor
For night-vision mode

5) Bluetooth tranceiver

6) Speaker

7) Microphone

8) 4D Motion sensor

9) First illuminated call button with nameplate

10) Second illuminated call button with nameplate

DEVICE WITH KEYPAD MODULE

Front

Inside

11

12

13

14

11) Diagnostic-LED
Lights up a few seconds after
connecting the device to power

12) Main Electrical Unit

13) Screw connection terminal

14) Gasket

15) Housing with wall-mounting bracket

The flush-mounted model may differ optically.

Inside

15

1

2

3

4

5

6
7

8

NO WIFI

9

10

1) Front panel

2) HDTV Video

3) Speaker

4) Security screws

5) Light Sensor
For night-vision mode

6) Microphone

7) Bluetooth tranceiver

8) 4D Motion sensor

9) Keypad Module
The illumination is also acting as
Diagnostic LED(s)

10) Illuminated modern call button (with nameplate)
or illuminated classic call button (round)

6

16

11

12

14

15

13

11) Main Electrical Unit

12) Diagnostic-LED
Lights up a few seconds after
connecting the device to power

13) Gasket

14) Screw connection terminal

15) Holder for 2-Wire Ethernet PoE Converter A1071
(optional)

16) Housing with wall-mounting bracket

The flush-mounted model may differ optically.

VIDEOS

Need help with the installation? Be sure to
watch our installation videos which can be found
on http://www.doorbird.com/support

Each individual step of the installation is clearly
documented in the videos.

INSTALLATION

All the steps below should be carried out carefully
by a competent adult, taking into consideration any
applicable safety regulations. Please contact us
directly or seek the advice of a competent specialist.

Please ensure that all wires used for the
installation are undamaged along their entire
length and approved for this type of use.

Network speed and network components

Please ensure that the upload speed of your Internet
connection is at least 0.5 Mbps. The user experience is
only as good as your network speed, network stability
and quality of your network components, such as
your Internet Router and WiFi access points or WiFi
repeaters. Please also make sure that your network
components are no older than two years old, have
been manufactured by a well-known manufacturer,
and have the latest firmware installed.

Should these requirements not be fulfilled, it may
occur, for example that the performance of audio and
video is poor or push notifications are delayed or do
not arrive on your smartphone or tablet at all.

Requirements:

High-speed Internet (via landline): DSL, cable or optical
fibre
Network: Ethernet, with DHCP



SWITCHING OFF POWER

Switch off the power to all wires leading to
the assembly location, i.e. the door chime,
electric door opener, power supply unit for
the video door station etc.

DISMANTLING THE EXISTING



DOORBELL

Should there already be a doorbell or door station on
the exterior wall of the house, please remove it.

DETERMINING THE ASSEMBLY



LOCATION

The device uses an ultra wide-angle hemispheric lens
so that even when the person is a minimum distance
of 50 cm (19.68 in) away from the device, a low
installation height is sucient. The lens is therefore
not mechanically adjustable. The camera lens should
be located at an altitude of at least 145 cm (57 in).
You may check this prior to the final mounting.

ENGLISH

57 in

145 cm

130 cm

51.18 in

7

A8001 Wedge corner
wall-mount adapter
(7.5°, mounts vertical
down or up), sold
separately

A8002 Angle corner
wall-mount adapter
(45° horizontal, mounts
left or right), sold
separately

When choosing the assembly location, consider

Only for D1101V & D1102V
We offer additional wall-mounting kits for D1101V
and D1102V Surface-Mount with a wedge corner
wall-mount adapter (7.5° vertical down or up) and
alternatively an angle corner wall-mount adapter (45°
horizontal, mounts left or right).

the lighting conditions. Avoid direct sunlight, direct
backlight and reflective surfaces.

NOTICE

NOTICE



ASSEMBLING THE MOUNTING HOUSING

The product is available as a surface-mounted and flush-mounted version. In the flush-mounted version, the front
panel is slightly larger to better cover the hole in the wall and the mounting housing (backbox) is made entirely
of metal instead of plastic.

Do not expose the device to direct sunlight.
The housing temperature can exceed the
maximum allowed temperature limit.
This can result in damage of electric and
mechanic components of the device and
injuries especially when touching exterior
parts of the device. White and bright silver­colored front plates absorb less sunlight than
dark ones.

An image sensor must not be exposed to
direct sunlight for an extended period of
time. Direct sunlight will “blind” the camera
and may permanently bleach the small color
filters on the image sensor chip.

Any defects caused by direct sunlight are not
covered by warranty.

If you use the flush-mounted housing, lever up the
wall accordingly.

If the wall of the house is not made of wood, you

should drill dowel holes 5 mm (0.19 in) in diameter in the wall according to the drilling template and then place
the dowels provided into the boreholes.

If you must drill holes in a wall, insert screws into a wall or lever up a wall, ensure that no cables or mains
(gas, water, etc.) are to be found in the wall.

8

If the wall of the house is made of wood, dowels
are not normally required. There are special dowels
for assembling the device on an insulating wall, e.g.
Fischer insulating dowels.

. ASSEMBLING THE FRONT PANEL

Remove the front panel with the attached Main Electrical Unit carefully from the mounting housing (backbox)
using the screw driver provided.

We have designed the front panel and safety screws in a way that they cannot be screwed through the
front panel so that they do not fall off / get lost during installation.

D1101V & D1102V D1101KH

Turn the safety screws counter-clockwise until
they are loose.

Turn the safety screws counter-clockwise until
they are loose.

ENGLISH

Pull the front panel with attached Main
Electrical Unit out of the mounting housing
(backbox).

Pull down the front
panel.

Pull the front panel with
attached Main Electrical
Unit out of the mounting
housing (backbox).

. MOUNTING

Lead all cables and wires you want to connect to the device through the mounting housing.

Flush-mounted models Surface-mounted models

9

Screw the wall-mounting bracket of the mounting housing to the wall.

OPTION 

WiFI 2.4 GHz
(only for D1101V and D1102V)

For reasons of network stability, we
principally recommend using a network
cable, as WiFi is sensitive to interference
(range, house walls acting as shields,
reliability of performance, third party WiFi
networks, wireless transmitters causing
interference in the area, etc.).

When using WiFi please make sure you have a good
WiFi signal at the assembly location of the device.
You can increase the WiFi signal by using so called
“WiFi repeaters”, which can boost your WiFi signal.
You should install such a WiFi repeater close to the
assembly location of the device, typically inside your
home and close to the device.

Flush-mounted models Surface-mounted models

Please make sure that the outer frame of the flush­mounted housing rests on the outside of the wall
and that the edge of the flush-mounted housing
is sealed all around against moisture from the
outside.



NETWORK CONNECTION OPTIONS

You can connect the device to the network by either using a WiFi 2.4 GHz connection (only for D1101V and
D1102V) or a network cable.

OPTION 

Network cable
(recommended, maintenance free)

Install a network cable (which is plugged into a
network switch / router with Internet access) from
the inside of your building to the assembly location.
The network cable between the assembly location
and the network switch / router can have a maximum
length of 80 m/262 ft (IEEE 802.3). If you must span a
distance of more than 80 meters/262 feet you can put
a network switch in between.

If you have only two wires available at
the assembly location, you may use the
“DoorBird 2-Wire Ethernet PoE Converter
A1071”, sold separately. It allows you to
transfer network data (Ethernet) and power
(PoE) with a simple two-wire cable over long
distances. For example, existing buildings
with a simple two-wire bell wire can be
equipped with network technology without
having to retrofit any network cables.

10



PREPARE POWER SUPPLY

The device does not have a battery as power supply, therefore, choose one of the following options.

ENGLISH

OPTION 

Power supply using the power supply
unit (mains adaptor)

To power the device using the provided mains
adapter, 2 insulated wires are required. The power
supply unit has a 300 cm (9.8 ft) long cable with
two insulated wires. The network connection is then
established via a network cable or alternatively via
WiFi.

The provided mains adaptor is only capable
to power one device. It is not designed to
power multiple devices simultanously.

If you must power more than one device
with one power supply, we recommend to
use a PoE-Switch with PoE Standard IEEE

802.3af Mode A or an appropriate DIN rail
power supply (see “OPTION 3”).

NOTICE

Do not plug the power supply unit into the
wall socket yet.

Only use the power supply unit provided
along with the device, or a DIN-rail power
supply unit (see “OPTION 3”) that you can
obtain from us separately, since this has
been specially stabilized electrically and
is equipped with an integrated audio
interference reduction device. Other power
supply units may destroy the device or cause
poor transmission quality. The warranty
automatically expires if you use
a different power supply unit.

The power supply unit is plugged into a wall
socket inside your house (Step 10), usually
where the two wires from your assembly
location come out of the wall in the interior
of the house.

The provided mains adapter is not outdoor­ready, it is for indoor-use only.

OPTION 

Power supply and network connection
using PoE (Power over Ethernet)

To power the device via a PoE-Switch (e.g. D-Link
DGS-1008P) or PoE-Injector (e.g. DoorBird Gigabit
PoE Injector A1091), use a CAT.5 cable or higher
in accordance with the PoE standard IEEE 802.3af
Mode A.

A CAT.5 cable or higher must be used for this
purpose, as network signals can only be transmitted
over completely insulated, shielded and twisted
cables. If you use PoE as a source of power, the four
wires for PoE then simultaneously form the data
line. The device will not start if your PoE-Switch/
PoE-Injector does not support the PoE Standard IEEE

802.3af Mode A.

If you must power more than one device
with one power supply , we recommend to
use a PoE-Switch with PoE Standard IEEE

802.3af Mode A or an appropriate DIN rail
power supply (see “OPTION 3”).

Theoretically (not recommended by us!), an
unshielded, but over the whole length (max.
80 m/262 ft) twisted bell wire with two pairs
of wires (first twisted pair of wires: “T+, T-”,
second twisted pair of wires “R+, R-”) can be
used for the network and PoE transmission
as an alternative to a Cat.5 network cable
or better. This is comparable to a Cat.3
network cable. In this case, however, we
cannot guarantee the data throughput or
the stability of the network connection and
power supply; this must be measured and
checked on site by qualified personnel over
several hours (network data is transmitted
at high frequency, therefore a shielded Cat.5
network cable twisted in pairs or better must
normally be used).

NOTICE

You can find further information about PoE here:
http://www.doorbird.com/poe

Do not combine the power supply from the
power supply unit (mains adaptor) with the
power supply via PoE.

1. Disconnect the PoE-Switch or PoE-Injector
from the power grid.

2. Place the network cable in the installation
site of the device.

11

OPTION 

Power supply using a DIN rail power
supply unit

Alternatively to the mains adapter, we offer DIN rail
power supplies in our online shop, which can be
installed by a specialist. The network connection is
then made via a network cable or alternatively via
WiFi.



CONNECTING THE DEVICE

It is possible to connect the cables and wires to the device conveniently and safely via the labeled screw
connection terminal. You can connect all necessary cables and wires to the device now.

If you must power more than one device with
one power supply, we recommend to use a
PoE-Switch with PoE Standard IEEE 802.3af
Mode A or an appropriate DIN rail power
supply.

For easier installation we strongly recommend to remove the plug from screw connection terminal
while you connect the cables and wires.

NOTICE

Please remove any cables and wires from the connection ports of the device that you do not need.

COM

LAN/POE

Max 24V

1 A

Max 0V

0 A (NO)

15VDC

1 A

CB

CB

T+ T- R+ R- E ER R V- V+

12

Port Description

LAN/POE The device does not have an integrated standarized RJ45 socket to ensure ...

• that the device rests as flat as possible on the wall.

• that no wall needs to be levered up.

• that a strong and inflexible Cat.6 or Cat.7 installation cable can be used.

Use only four wires (1, 2, 3 and 6) of a standard Network cable Cat.5 or better,
coming from the Internet Router/PoE-Switch/PoE-Injector.

Cat.5 / Cat.6 Network cable

T+ White and orange network cable wire (Number 1, Transmit Data +)
T - Orange network cable wire (Number 2, Transmit Data -)
R+ White and green network cable wire (Number 3, Receive Data +)
R - Green network cable wire (Number 6, Receive Data -)

Cat.7 Network cable (Installation cable)

T+ White network cable wire from pair “orange/white” (Number 1, Transmit Data +)

T- Orange network cable wire from pair “orange/white” (Number 2, Transmit Data -)

R+ White network cable wire from pair “green/white” (Number 3, Receive Data +)

R- Green network cable wire from pair “green/white” (Number 6, Receive Data -)

Do not power the device simultaneously via the power supply from the

NOTICE

power supply unit (mains adaptor) and the power supply via PoE.

ENGLISH

R1, R1 Bi-stable latching relay #1, max. 24 V DC/AC, 1 A. Security feature: The relay

R1
R1

keeps its state even in the case of loss of power. You can configure the default
state of the relay (open/close) via the DoorBird App. These ports can be used
to connect e.g. an electric door opener. The device does not supply power to
the connected device. The power supply for the electric door opener must be
installed separately.

When wiring an electric door opener directly to a door station, there is a
risk that the electric door opener could be tampered by unauthorized
third parties (e. g. by breaking the door station and short-circuiting the
wiring of the door opener). Therefore, we generally recommend the use of
a remote safety relay mounted indoors (e. g. DoorBird I/O Door Controller
A1081) for wiring an electric door opener for a more secure installation in
your home.

E1, E1 Digital input (0 V, 0 A (NO)), for door opener button, max. 0 V DC/AC, 0 A.

These ports can be used to connect e.g. a door opener button inside the home. It
will can trigger the bi-stable latching relay of the device (R1, R1)

Please make sure to add no voltage on these ports. Extra voltage may

NOTICE

destroy the device immediately.

15 VDC - 15 V DC Power supply input, negative pole (-). Please connect the black wire of

the power supply unit (mains adaptor) supplied with this device if you do not
power the device using PoE.

Do not power the device simultaneously via the power supply from the

NOTICE

power supply unit (mains adaptor) and the power supply via PoE.

15 VDC + 15 V DC Power supply input, positive pole (+). Please connect the red wire of the

power supply unit (mains adaptor) supplied with the device here, if you do not
power the device using PoE.

Do not power the device simultaneously via the power supply from the

NOTICE

power supply unit (mains adaptor) and the power supply via PoE.

13

COM1 Jack for authorized peripherals of Bird Home Automation which will be released

CB2 Jack for second call button.

CB1 Jack for first call button.

The jacks “CB1”, “CB2” and “COM1” on the rear side of the Main Electrical Unit must only be used to connect

NOTICE

components certified by Bird Home Automation.

in the future, e.g. keypad

CALL BUTTON PORT

SWITCH
(4 PIN)

Please take care when connecting the cables and wires. Connecting the cables and wires the wrong way

NOTICE

may damage the device. Wires without insolation material must not protrude out of the green screw
connection terminal, it may lead to electrical short and damage the device.



ASSEMBLE THE DEVICE TO THE MOUNTNG HOUSING (BACKBOX)

Assemble the front panel with the attached Main Eletrical Unit carefully using the screwdriver provided to the
mounting housing.

D1101V & D1102V D1101KH

Use the four wire call-button cable provided to connect the call-button to the Main
Electrical Unit (already connected in delivery condition to the jack ”CB1“/ ”CB2“).

Turn the safety screws clockwise until they are firmly tightened.

NOTICE

14

Tighten the safety screws by hand only (less than 5 newton meter [Nm]), otherwise the Main Eletrical
Unit housing may be damaged.

If any of the black foam rubber gasket under the front panel protrudes, you can carefully press it in with
the triangle tool provided in the small parts bag. Please do not press too hard, so that the gasket is not
pressed too far into the inside of the housing and the unit will have a leak.



ACTIVATE THE DEVICE

If the device is to be supplied with power by a mains
adapter, plug the power adapter of the device into
a wall socket. If the device is to be powered via PoE,
switch on the PoE-Switch/ PoE-Injector which is
connected to the device. If the device is to be powered
via DIN-rail power supply, switch on the DIN-rail power
supply.

The Diagnostic-LED indicates whether the device is
supplied with power. This LED lights up in green color
a few seconds after you have connected the device
to the power supply. The device is now ready for
operation.

If the Diagnostic LED does not light up, please check
the power supply. When using a wall-plug power
supply and not PoE please check whether you have
connected the positive pole and negative pole to the
device correctly.

The device is ready for operation (booting up process,
any software updates, etc.) once it has emitted a short
diagnosis sound from the integrated loudspeaker. This
may last for up to 5 minutes.

DOWNLOADING AND INSTALLING



THE APP

Download the “DoorBird” App by Bird Home
Automation onto your mobile device from the Apple
App Store or Google Play Store. You can always find
the most up-to-date version of the App manual on
www.doorbird.com/support

If you use WiFi for connecting the device to your
Internet Router, first go to the DoorBird App > ”WiFi
Setup“ and follow the instructions.

If you have finished the WiFi setup or have connected
the device to your Internet Router by means of a
network cable, go to the DoorBird App > “Add device”
and click on the QR code icon in the “User” field.
Scan the user QR code found on the “Digital Passport”
provided with the device.

If you have problems adding the device to the App
please check if the device is online ( www.doorbird.
com/checkonline ). If the device is not online, please
check the WiFi or network cable connection again.

ENGLISH

DIAGNOSTIC-SOUNDS

After around one minute, the device emits brief
diagnostic sounds after it has been connected to
power supply / network / internet.

LENS

The product uses a straightened Wide-Eye
hemispheric lens (HD). Due to the wide angle of
coverage (horizontal, vertical, diagonal), a small edge
may appear in the corners of the image as well as
reflections in the image from the surface of the front
of the unit.

MOTION SENSOR

The device has a built-in Motion Sensor with 4D
Technology. You can use it for numerous applications,
e. g. to send an alarm to a mobile device or to switch a
relay to turn on an outdoor light.

The adjustable distance is optimized for a 1.75m (69
in) tall 70kg (165 lbs) person in a free environment.
The accuracy of the distance of the motion sensor can
vary depending on the environment.

BLUETOOTH TRANSCEIVER

The device has a built-in Bluetooth® transceiver.
We will add further functionality for interesting
applications soon. Please check our company news
blog or the latest version of this manual at
www.doorbird.com/support for updates.

API

The device features a well documented API for
third-party integration. For information, terms and
conditions see www.doorbird.com/api

DOORBIRD CONNECT

The device features many options to integrate it into
third-party applications. For information, terms and
conditions see www.doorbird.com/connect

DIAGNOSTIC-LED

You can see if the device is powered by checking the
Diagnostic LEDs, which lights up a few seconds after
the power is connected.

The Diagnostic-LED is designed to illuminate only
slightly.

15

CHANGING THE LABEL OF A CALL BUTTON
NAMEPLATE

Applies only to devices with 1 and more illuminated
call buttons with nameplate.

MAINTENANCE OF THE FRONT PANEL

Cleaning and maintenance instructions

All of our front panels are made of high-quality
materials and are designed for a durable lifetime.
Since door stations are usually installed in unprotected
outdoor areas, they are exposed to adverse weather
conditions and aggressive substances, especially close
to frequently used roads, in coastal and industrial
areas. Therefore, please consider the following care
instructions. Unfortunately, we cannot accept any
liability for damage if these instructions are not being
observed. Aggressive dirt such as bird droppings
should be removed as quickly as possible.

NOTICE

NOTICE

Warm water is usually sucient, if necessary with
a little detergent, a soft cloth or brush. Plastic parts
(camera or name tags) must not be treated with metal
care products. Remove all residues of cleaning agents
or lubricants to avoid stains or discolouration after the
maintenance.

Stainless Steel

Only high-quality stainless steel is used for all available
DoorBird door stations. However, high-quality stainless
steel can also rust, as approx. 70% of stainless steel
is made of iron. Rust resistance is only achieved by
a protective layer (also called passive layer), which
covers the iron like a skin. This protective layer consists
essentially of chromium and other precious metals.

Iron particles, grinding dust and chips deposited on
stainless steel can lead to corrosion (rust film). These
iron particles can be found everywhere, but especially
in coastal and industrial areas and close to frequently

16

Aggressive stains such as bird droppings
should be removed as soon as possible.

Never use abrasive detergents such as steel
wool or scouring milk!

used roads. Please remove ferrous deposits immediately,
as they will attack your door station and lead to real
rust if not removed. To remove rust, simply wipe off the
dust; in addition, a care product is recommended, e.g.
WD 40, available e.g. at Amazon for less than € 5.00.
Simply apply in a thin layer and rub in. The same applies
if rust appears on the engravings on the stainless steel
surface.

Cement or lime splashes should be carefully removed
as soon as possible with a wooden spatula before
hardening.

The following cleaning detergents are not to be used
as they reduce corrosion resistance:

• products containing chloride and hydrochloric
acid

• Bleach (in case of accidental use, rinse thoroughly
with water)

• Silver polish

After the cleaning with clear water wipe with damp
cloth and rub dry to avoid lime traces. Lime residues
can be avoided by using demineralised water.

Stainless steel PVD coated

PVD coated, chrome-plated or gold-plated surfaces are
recommended to be cleaned with a grease­dissolving detergent and clear water or with a clean
and dust-free microfibre cloth. For high-gloss surfaces,
use a scratch-free cloth (e.g. cleaning cloth for glasses,
furniture polishing cloth, etc.).

Lacquered surfaces

Clean painted surfaces and lettering with a soft,
scratch-free cloth moistened with a mild soap solution
(e.g. cleaning cloth for glasses, furniture polishing cloth,
etc.). To prevent stains or discolouration, the detergents
should be wiped off without leaving any residue.
Be particularly careful with lettering in order not to
damage the film or the print.

TROUBLESHOOTING

The device does not power up

If the device is to be supplied with power by a
mains adapter, plug the power adapter of the
device into a wall socket. If the power adapter
was already plugged into a wall socket, check if
the cables and wires are correctly connected to
the screw connection terminal. In most cases,
removing the cable and wires from the screw
connection terminal plug and reconnecting
them to the screw connection terminal plug
helps (loose contact). If you are powering more
than one device simultanously with one mains
adapter, check if the mains adapter is able to
deliver enough power over the full cable length.

If the device is to be powered via PoE, switch
on the PoE-Switch/ PoE-Injector which is
connected to the device. If the PoE-Switch/
PoE-Injector was already switched on, check if
the cables and wires are correctly connected
screw connection terminal. In most cases,
removing the cable and wires from the screw
connection terminal plug and reconnecting
them to the screw connection terminal plug
helps (loose contact). If the problem still exists,
please check if your PoE-Switch / PoE Injector
supports the PoE Standard IEEE 802.3af Mode
A, see also www.doorbird.com/poe

If the device is to be supplied with power by a
DIN-rail power supply, switch on the DIN-rail
power supply If the DIN-rail power supply was
already switched on, check if the cables and
wires are correctly connected to the screw
connection terminal. In most cases, removing
the cable and wires from the screw connection
terminal plug and reconnecting them to the
screw connection terminal plug helps (loose
contact). If you are powering more than one
device simultanously with one DIN-rail power
supply, check if the DIN-rail power supply is
able to deliver enough power over the full cable
length.

ENGLISH

The device does not connect to Internet
(“No Internet” diagnosis sound)

In most cases, your Internet is down or your
router blocks Internet access for the device.
Please see www.doorbird.com/downloads/
ports.pdf

If the problem still exists, please check if your
Router has DHCP turned on and is able to
assign an IP address to the device.

The device does not connect to Internet

In most cases, your Internet is down or your router
blocks Internet access for the device. Please see
www.doorbird.com/downloads/ports.pdf

The device does not connect to network via
network cable (“No Network” diagnosis sound)

In most cases, removing the cable and wires
from the screw connection terminal plug and
reconnecting them to the screw connection
terminal plug helps (loose contact). If the
problem still exists, please check if the network
cable is properly connected to your router /
switch and the network cable is not broken.

If the problem still exists, please check if your
Router has DHCP turned on and is able to
assign an IP address to the device.

17