DONPER XF124 User Manual

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USER MANUAL

MODEL: XF124

COMMERCIAL FROZEN DRINK MACHINE

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SAFETY PRECAUTIONS

It is important to comply with all of the following safety precautions or severe personal injury or damage to the machine may occur.

1. Prior to operating the machine, every operator must read and understand the operating instructions in this manual. If any potential operator does not understand any instruction in this manual, they should not operate the machine. Please call Donper USA’s tech support line for any questions on the content of this manual.

2. It is important to observe all warning labels on the machine. If any warning labels are missing or damaged, replace

them immediately.

3. Do not wear loose fitting garments or jewelry when operating or servicing the machine as these items may become

attached to m oving com pone nts of t he m achine a nd m a y cause seri ous bod il y injury.

4. Stay alert at all times during operation of the machine.

5. Keep operating area near the m ac hine cle an an d dr y to avoid ac c idents and possi ble b odil y injur y.

6. Do not attempt any repairs or service unt il the main power supply to the machine has been unplugged.

7. Do not put objects or fingers in the dispense valve aperture as serious bodily injury may occur.

8. Do not operate machine if any excessive noise or vibration occurs. Contact your authorized service agent when any

unusual noise or vibration begins and do not operate the machine until the service agent has repaired the machine.

9. Be certain the machine is installed with adequate space for proper air circul ation, as failure to provide sufficient ventilation will reduce machine performance and void the machine warranty.

MACHINE APPLICATION AND SPECIFICATIONS

Model XF124

The machine consists of a freezing cylinder with a rotating internal auger or beater bar that is belt-driven by an electric motor. The auger has p lastic sc raper blades that scrape frozen product off of the inside of the refrigerated cylinder walls. The consistency or thickness control in the XF124 is a very reliable mechanical control system, whe reby a torque sensing assembly on the drive motor determines when the cooling compressor should be turn ed off to maintain desired product consistency. A self-closing dispensing valve is attached to the front of the freezing cylinder and this valve assembl y is tr ansp ar ent to al lo w the us er t o vi ew th e pr od uct in the free zin g c ylin der . The unit has an adjustable consistency control insid e the ri ght s ide panel of the m ac hine ( which sho uld not be adj uste d with the m ac hine on or plugg e d in) and a mix low indicator light on the front of the m achine to alert the user when m ore mix should be add ed to the hopper machine. The hop per of the machine is refrigerate d to precool the product before it g oes into the freezing cylinder so that your freeze and recovery times will be shortened. When properly maintained and operated, the XF124 will provide many years of service. Proper care includes regular cleaning and maintenance. To minimize the amount of maintenance necessary, follow the operat ing proc ed ures outlined in this manual.

Product Tips The XF124 was designed to dispense a wide variety of frozen beverages including frozen margaritas, daiq uiris, fruit juice, lemonade, slushes, and other frozen cocktails. These products can be served in consistencies ranging from thin to fairly thick. A red spring is used on the drive motor to adjust product consistenc y to serve thin to medium products. The yellow spring is used for thicker products. The spring is located next to the drive motor behind the right side panel. Over an extended period of time, some products, such as frozen cocktails that contain alcohol, have a tendency to separate or stratify in the machine hopper . Separation of product in the hopper can result in frozen product quality inconsistency, so it is advised to stir the mix in the hopper occasionally to eliminate product separation.

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Dimensions (H

26-1/2”H x 13”W x 29”D

Electrical

115V / 60Hz / 1 PH Circuit NEMA #

5-15R

Drive Motor

1/2 hp,

Compressor

3/4 hp

Cooling

Air-cooled

Actual Weight

175 lbs (79.4 kg)

Mix Hopper Capacity

5 gallons (18.9 liters)

Freezing Cylinder Capacity

1-1/2 gallons (5.7 liters)

Refrigerant

R404a

Contact your local health department regarding its regulations for proper mix handling and storage.

Feed Tube

The XF124 uses a metering device, known as a feed tube, to feed a ratio of liquid mix and air into the freezing cylinder, and to reduce the frozen product rising out of the freezing cylinder back into the hopper.

Product Mix

Freezing characteristics are affected by the amount of sweeteners, solids, and alcohol in the mix. The amount of sweeteners and solids is called BRIX and can be measured with a refractometer. A BRIX reading of bet ween 11 and 16 will provide optimum machine operation. Mixes with this BRIX level will freeze down to a smooth, uniform consistency. Mixes with a BRIX measurement above 16 m ay take longer to freeze and may be soft and/or wet in consistency when dispensed. Mixes with a BRIX level below 11 may have larger ice crystals and may dispense slower than usual. Alcohol content also affects product freezing characteristics, as a higher alcohol content lowers the freezing temperature of the mix and may prevent the machine from cooling the mix to the temperature where the mix will be at the proper thickness. For maximum output capacity, pre-chill mix before adding it to the machine. Pre-chilled mix reduces the cooling s ystem workload and speeds the initial freeze time. It is normal for output capacity to decrease when warm mix is added or when the machine is operated in a warm or humid location.

Machine Specifications

XF124

x W x D)

67 cm x 33 cm x 74 cm

Dedicated 15 Amp circuit

INSTALLATION

1. Place the XF124 on a level counter that is stable and strong enough to safely support the machine’s full weight with mix in it (typically 250 lbs).

2. Make sure machine is to be placed in a location that is within 6’ of a properly grounded c ircuit and allows adequate

space (at least 6 inc hes) o n each of the lef t, right , an d b ack sides of the machine for proper air circulation.

NOTE: Failure to allow adequate ventilation will substantially reduce the machine’s performance, may cause damage to the machine, and may void the warranty due to improper operation of the machine.

NOTE: Locating the unit in high ambient temperatures (over 90°F) will reduce the performance of the machine.

3. Reverse the position of t he dis pense va lve h andle . Dur ing shipm ent th e hand le is pos iti oned c lose to th e unit to

prevent damage. R emove the pin on the d ispens e v al ve and rotate the handle in the dispense valve half a t u rn. This will position th e end of the handle awa y from the m achine abo ut 4 inches . Repl ace th e pin in the d ispens e valve and the valve is ready for use.

4. Be sure ON-OFF-CLEAN switch (toggle switch located underneath the lighted sign on the left front side of the machine)

is in the “OFF” position.

5. Connect the power cord directly to a properly grounded 120V/60Hz, 20 Amp DEDICATED circuit. No other

equipment should be on the same circuit as the XF124.

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Model 3311

Do not use an extension cord to power the XF124 or damage to th e machine m ay occur due to the voltage drop in the extension cord.

DO NOT MODIFY THE POWER CORD OR PLUG IN ANY WAY OR SEVERE BODILY INJURY CAN OCCUR. ONLY OPERATE THE MACHINE ON A 3 PRONG GROUNDED PLUG OR SERIOUS BODILY INJURY MAY OCCUR. Running the XF124 on an inadequate power supply or otherwise not complying with the requirements of this section will

cause damage to the machine and will void the warran ty.

6. Pour liquid mix into the hopper.

7. Insert the feed tube in the hopper hole (if desired).

8. Turn the power switch to the ON position to begin freezing the mix.

OPERATION AND ADJUSTMENTS

How to Operate

1. Sanitize unit before use.

2. Fill the mix storage hopper and

3. Turn power switch to “ON” position.

4. Allow product to freeze in barrel. Compressor will turn off when product reaches pre-set consistency.

5. To dispense product pull down valve handle and release when done.

6. If product consistency is not as desired, adjust per the instructions herein.

7. Refill mix storage hopper when “mix out” light is ON.

8. Clean the unit regularly following local health codes.

9. Perform maintenance when necessary to increase the life of the unit. See the chart in this manual for regular

maintenance schedule.

Mix Low Function

1. The XF124 senses when mix is low in hopper. When the mix level in the hopper is low, the RED mix low light

located in the front of the machine next to the valve block will illuminate red.

NOTE: Do not run the unit under mix low conditions for long periods of time. This can affect machine performance or damage components of the machine.

Consistency Adjustment From time to time, it may become necessary to readjust the consistency or thickness of the XF124 to compensate for variation between different mixes or to switch from one type of product to another. This adjustment is made as follows:

Disconnect electrical power to the machine

WARNING: Do not attempt to adjust the machine until electrical power has been disconnected.

2. Remove right side panel (facing the front of the machine, the right side panel)

3. Use the adjustment screw, situated on the front of the drive motor mounting bracket

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to change product thickness. Turn the thumbscrew (3 full turns for red spring, 1 turn for yellow spring) to make a noticeable change in consistency.

NOTE: Clockwise (when look ing do wn at the t op of the adjustm ent s cre w) is for thicker product consistency and counter clockwise is for thinner product consistency.

4. Reinstall the side panel, reconnect power.

5. Turn machine to “ON” and allow it to freeze to desired consistency.

6. Check product. Repeat process until desired consistency is achieved. NOTE: When making changes to a thicker setting, recheck consistency again after the compressor has stopped

cooling and has cycled off. When adjusting (counter-clockwise) to a thinner consistency, a large portion of product must be drawn from the dispense valve to reduce the product thickness below the new set point, a nd then allow the machine to refreeze product to the new setting, which may again be checked once the compressor has stopped cooling and the machine has cycled off.

CARE AND CLEANING

Cleaning and sanitizing frequency must be followed according to state and local health department regulations. NOTE: Each time the machine is fully disassembled, all food zone machine components (all p arts of the mac hine

that come in contact with the product being dispensed) must be thoroughly washed and sanitized using procedures recommended by the local health department. In lieu of local health department recommendations, use a three compartment sink; one compartment to wash parts in detergent, one compartment to rinse, and one to sanitize.

Drain and Rinse

1. If the machine is empty, proceed to the Disassembly and Cleaning section below. If there is product in the machine, turn the front panel switch to “CLEAN” and drain the remaining mix from the machine by dispensing the product into a bucket from the dispensing nozzle.

2. Close the dispensing valve and turn machine to “OFF”.

3. Remove the feed tube and pour water into the storage hopper. Allow the water to fill the freezing cylinder.

4. Turn the panel switch to “CLEAN” for 5 minutes.

5. Open the dispensing valve and drain the water from the machine.

6. Turn the machine “OFF”.

7. Repeat steps 3-5 until the water drained from the machine is clear.

Disassembly and Cleaning

1. Disassemble the dispensing valve assembly.

a. Pull out valve handle retaining pin while supporting the valve plunger from the bottom. Picture b. Push up on the valve plunger and remove the stainless handle. Picture c. Slide the valve plunger and spring downward to remove. Picture

2. Remove knobs and carefully remove the front dispensing valve assembly, leaving the beater bar assembly in

the cylinder.

3. Remove the o-rings from the plunger assembly and back of the dispensing valve body.

NOTE: To remove an o-ring first wipe off all of the lubricant using a clean paper towel. Pinch the o-ring upward with a dry paper towel between your index finger and thumb. When a loop is formed in the o-ring, roll it out of the groove with your other thumb. Always remove the o-ring farthest from the end of the plunger first. Carefully inspect t he orings and replace if necessary.

4. Remove the beater bar assembly from inside the freezing cylinder taking care to avoid damaging the rear seal

assembly at the back of the freezing cylinder. Disassemble the beater bar assembly by removing the stator rod and front and rear stator rod bearings.

5. Slide the shaft seal off the beater bar shaft and inspect for damage.

6. Remove feed tube from bottom of hopper and remove o-rings.

7. Remove drip tray and empty contents.

8. Take all components to the cleaning area.

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Model 3311

9. Prepare 1 gallon solution of hot tap water and a good grade of dishwashing detergent.

10. Thoroughly wash all components in a warm, mild detergent solution including the inside of the freezing cylinder and the mix storage hopper. DO NOT WASH COMPONENTS IN A DISHWASHER.

11. Use a medium sized brush to clean the bottom of the valve body and the inside of the plunger bore with mild detergent solution taking care to remove only remaining lubricant.

12. The exterior of the machine should be cleaned as needed with a mild food safe cleaner and cloth. Do not use

abrasive cleaners, such as cleansers or steel wool to clean the machine or damage may occur.

Reassembly NOTE: Allow all parts to dry completely before reassembly.

1. Reassemble drip tray and re-install on front of unit.

2. Wet the inner rubber lip of the rotary half of the seal and the back end of

the beater bar shaft with water. Slide rotary half of assembly onto the b eater bar shaft, RUBBER FIRST, with the smooth sealing surface facing the back of the beater bar. (S ee Figure U). Be sure the rotary half is fully seated against the shoulder of the shaft.

3. Insert the stationary half of the seal into the ribbed rubber boot with the polished surface facing out

(forward).

4. Lightly lubricate the ribbed rubber boot of the stationary ceramic seal (taking care not to get any lubricant on the

polished surface) and insert it straight back into the recess at the back of the freezing cylinder, RUBBER FIRST. (See Figure V)

NOTE: The stationary half of the seal must be completely dry before reassembling. If the circular half of the seal is white, make sure that the grooved side is toward the rubber. If the circular half is black, be sure the glossy side is facing out.

5. Reassemble the beat er bar assembly, as shown in Figure W. Insert the larger front and smaller rear white

plastic bearings into beater bar, then slip in the stator rod.

6. Carefully and slowly guide the beater bar into the freezing cylinder, taking care not to damage the

seal assembly. Turn beater bar shaft until it engages the s quar e dri ve coupling. Slide the beater bar back into the cylinder so that the two smooth sealing surfaces meet. (See Figure X)

7. Inspect and lightly lubricate the large square o-ring and refit it into the back of

the valve block assembly. Install the valve assembly on the front studs and tighten the knobs until they are finger tight. Do not use tools to tighten

knobs.

NOTE: Failure to lightly lubricate the large o-ring can result in product leakage.

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Sanitizing and Refilling

1. Reassemble feeduretor by installing the two o-rings at the bottom of the feed tube.

2. Place the feeduretor assembly in the bottom of the hopper.

3. Install the o-rings on valve plunger and lay plunger assembly on a clean piece of paper towel.

4. Prepare a minimum of 2.5 gallons (9.5 liters) of sanitizing solution (Kay-5 Sanitizer/Cleaner or equivalent) following the manufacturer’s instructions.

NOTE: Add 1 ounce of Kay-5 to 2.5 gallons (9.5 liters) of 120°F (50°C) water to achieve a concentration of 100 parts per million.

5. Dip a medium sized brush into the sanitizing solution and sanitize the inside bore of the dispensing valve. (Figure Y)

6. Place a small amount of lubricant onto a piece of clean paper toweling. Use a clean piece of paper toweling to pick up the small end of the valve plunger assembly. Apply a thin film of lubricant from the other piece of paper toweling. (Figure Z)

7. Slide the valve plunger spring over the small end of the valve plunger and, using another clean piece of paper toweling, pick up the valve plunger at the outlet end and insert plunger and spring into the valve body. (Figure AA)

8. Push up on the valve plunger and insert the stainless steel handle. (Figure BB)

9. Holding the handle down slightly so that the hole in the handle and valve block are aligned, insert the dispensing valve handle retaining pin. (Figure CC)

10. Pour sanitizing solution into the mix storage hopper and allow the solution to fill

freezing cylinder. Use a large brush to sanitize all hopper surfaces. (Figure DD)

11. Turn panel switch to “CLEAN” and allow machine to run for 5 minutes.

12. Open dispensing valve and drain solution. Allow the beater bar to push

remaining sanitizer out of the freezing cylinder. Once the sanitizing solution is drained, turn panel switch to “OFF”.

13. Place a small amount of sanitary lubricant onto another piece of clean paper

toweling. Use a clean piece of paper toweling to pick up the large end of the feeduretor from the bottom of the hopper taking care not to touch the sanitized feeduretor with your bare hand (Figure EE). Apply the lubricant on the other piece of paper toweling to the two o-rings on the bottom of the feeduretor assembly (Figure EE).

14. Place the lubricated feeduretor assembly on a clean piece of paper

Figure AA Installing Plunger and Spring

toweling.

15. Prepare fresh product according to manufacturer’s instructions.

16. Hold open the dispensing valve and pour product (approx. 10 oz.) into the

Figure Y Sanitize Valve Body

Figure Z Lubricate Plunger

hopper to allow this product to chase out any remaining sanitizer. Watch the product flowing out of the dispensing valve and close the valve when the new mix has purged the sanitizer remaining in the cylinder.

17. Use a clean piece of paper toweling to insert the sanitized feeduretor assembly

into the inlet hole in the hopper.

Figure BB Insert Valve Handle

18. Fill mix storage hopper with fresh product. Cover hopper with hopper lid.

19. Turn front panel switch to “ON”. Allow the machine to reach proper consistency.

Figure CC Insert Retaining Pin Figure DD Sanitize Hopper Figure EE Lubricate Feed Tube

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Model 3311

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Clean-In-Place Procedure (Daily Cleaning)

Part

Every 3

Every 6

Quantities to

Shaft Seal

Drive Shaft

Inspect & replace if

Drive Belts

Inspect & replace if

Scraper blades on beater

Square cut o-ring on valve

Thick Product

Plunger: 3

Inspect & clean

(Air-cooled units only)

This equipment has been approved for a Clean-In-Place procedure that does not require complete disassembly on a daily basis. The unit still requires regular complete disassembly for cleaning and sanitizing. To perform the C-I-P procedure follow the instruction below:

1. Empty any product in the machine and turn to OFF.

2. Disassemble the dispensing valve assembly following the instructions in Disassembly and Cleaning. NOTE: Leave the valve block in place. Only disassemble the plunger, handle, spring, o-rings and pin.

3. Remove feeduretor assembly from hopper and remove o-rings.

4. Take all components to the cleaning area.

5. Carefully inspect the o-rings for cracks, chips or cuts and replace if necessary.

6. Prepare 1 gallon solution of hot tap water and a good grade of dishwashing detergent.

7. Thoroughly wash all parts including handle, pin, valve plunger, spring, feeduretor assembly and all o-rings in detergent solution.

8. Use a medium sized brush to clean the bottom of the valve body and the inside of the plunger bore with detergent solution taking care to remove any remaining lubricant.

9. Reassemble following the instructions under Sanitizing and Refilling.

NOTE: Run the unit with sanitizer on “CLEAN” for 20 minutes before draining and refilling.

MAINTENANCE

WARNING: Disconnect power for maintenance. Do not attempt to perform maintenance on the

Suggested Daily Maintenance

1. Clean, lubricate and sanitize the machine following guidelines.

2. Clean the exterior of the machine using a soft wet cloth. (Wipe down spinner if attached)

3. Empty drip tray.

Parts Replacement Schedule

machine until electrical power has been disconnected.

Description

Monthly

Months

Annually

be Replaced

(W0340201 or W0340210)

(W0451067)

(W0450209)

bar (if equipped)

body/face plate (W0340055)

Front stator flange bearing (W0430032)

Rear stator flange bearing (W0430024)

Dispense valve o-rings (W0340022)

Feed tube o-rings (W0340011)

Condenser

if necessary

Replace

necessary

Inspect & replace

necessary

Replace

Plunger: 2 Standard Product

2 or 3

Refer to the Crathco Parts Price List when ordering the above parts

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Model 3311

Preventative Maintenance Procedure (Every 6 to 12 Months)

A preventative maintenance visit should be performed every 6 to 12 months depending on the usage and environment where the unit is placed. (Ex. seasonal machines - once before season, year round machines - twice per year). The following procedures should be performed during a preventative maintenance visit. This does not take the place of daily care and cleaning procedures as described by local health codes and the manual. PM kit #W0890157 contains the standard replacement parts needed for preventative maintenance including o-rings, standard seal kit stator bearings and drive belt. Units with a coconut oil product seal should order all parts separately. Units with scraper blade beater bar will require the scraper blades be ordered separately.

• Verify ventilation is adequate (Air-cooled units: 6” minimum on both sides, open at top, and as far as possible from dust sources; Water-cooled units: 0” on both sides, 3 - 6” at rear of unit and open at top).

• Verify adequate water flow and drain connections on water-cooled versions.

• Check product temperature and consistency for proper setting (refer to product manufacturer’s recommendation) adjust if necessary. Where equipped be sure to check the temperature in both the hopper and cylinder.

• Ensure product is being mixed properly and is within specification (check brix - most products should be around

13% - refer to product manufacturer’s recommendations for exact recommended brix).

• Check for any leaks.

• Empt y product from the unit. Disassemble unit completely (as if for cleaning).

• Clean and sanitize all disassembled parts following the cleaning instructions in the manual.

• Clean and sanitize hopper, freezing cylinder and splash zones on the machine.

• Check condition of all panels and lids - replace if necessary.

• Check beater bar scraper blades for wear if equipped - replace once per year minimum.

• Check beater bar for signs of wear - replace if necessary. Verify alignment when replacing.

• Check valve body gasket for wear - replace once per year minimum.

• Check valve body knobs (used to hold valve body in place) - replace if necessary.

• Check condition of shaft seals and stator bearings - replace once per year minimum.

• Inspect drip cup at back end of freezing cylinder for signs of seal leakage.

• Replace o-rings on hopper float (where necessary), dispense valves and feed tubes (lubricate).

• Lubricate parts where appropriate (dispense valve o-rings, feed tube o-rings, rubber boot of stationary shaft seal).

• Re-assemble unit and sanitize hopper and freezing cylinder by running CLEAN cycle.

• Clean and sanitize spinner if equipped.

• Check operation of merchandiser and mode lights - replace light bulbs if necessary.

• Clean reusable filter if equipped. Check condition of filter and replace if necessary.

• Clean condenser.

• Inspect the drive shaft and motor shaft bearings for excessive wear (drive shaft hole rounding out) - replace if necessary. Verify alignment when replacing.

• Check V-belt tension (should be 1/2” - 5/8”) and verify all set screws are tightened - adjust if out of range. Replace belt once per year minimum.

• Verify compressor operation and machine controller operation.

• Check electrical connections (outlet should be properly grounded with amperage capacity equal to or over the amperage specified on the serial tag).

• Check fan operation (condenser fan) and clean fan blades if necessary.

• Review proper periodic care and cleaning instructions (disassembly, cleaning, sanitizing, lubrication, and re-assembly) with store personnel. Train store personnel to follow proper procedures (stress importance of store level maintenance ie. lubrication, filter cleaning, etc.).

• Make sure store personnel have appropriate supplies (lubricant, cleaning brushes and sanitizer) to care for machine.

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Model 3311

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How to Clean Condenser (Air-Cooled Unit Only) NOTE: Loss of refrigeration efficiency will result if condenser is allowed to become dirty. Excessive compressor run

time or loss of capacity are a good indication that the condenser needs to be cleaned.

1. Disconnect electrical power.

2. Remove side panels.

3. Place a damp towel over the side of the condenser opposite the fan motor.

4. Use compressed air or CO use a condenser brush and vacuum cleaner.

2 blow out dirt from the fan side of the condenser. An alternate cleaning method is to

How to Clean Exposed Filter (Air-Cooled Unit Only)

1. Slide exposed filter out of the rails by pulling forward on the filter. It is recommended to remove the filter by using

2. Clean filter with liquid soap and water.

3. Soak filter for 15 minutes.

4. Rinse filter with heavy stream of water, opposite the direction of air flow. Allow filter to dry.

5. Slide the filter into the rails until the filter contacts the stop on the top rail.

How to Clean Concealed Filter (Air-Cooled Unit Only)

1. For concealed filters lift lid and pull up on filter tab to remove filter.

2. Clean filter with liquid soap and water.

3. Soak filter for 15 minutes.

4. Rinse filter with heavy stream of water, opposite the direction of air flow. Allow filter to dry.

5. Slide filter into top of filter cover with removal clip up and the air flow arrows facing the existing panel.

How to Adjust Belt

CAUTION: Procedure can create a loud noise.

the palm of your hand and applying even pressure to the face of the filter.

CAUTION: Unplug the machine before performing any adjustments. This procedure must be done by

Check the belt tension. The proper belt deflection is 1/2” over all. If the deflection is more than 1/2” the motor will need to be lowered. If the deflection is less than 1/2”, the motor will need to be raised. Follow this procedure to adjust the motor to achieve proper belt tension. (See Figure FF)

1. Unplug the machine and remove both side and rear panels.

2. Locate the motor flange bearings. These are the side mounted bearings that

3. Loosen the allen bolts on each bearing. Do not loosen the setscrews that hold

4. Lower the motor or raise the motor as needed. The motor must be kept level

from front to back. Do not lower or

5. Tighten all four allen bolts down. Align the motor pulley with the top pulley if needed.

6. The motor pulley should be in alignment with the large (driven) top pulley. Use a straight edge along the

7. If the pulleys are not in alignment, loosen the setscrew on the motor pulley and move either in or out as needed.

8. Tighten the setscrew back down on the motor shaft (use of non-permanent loc-tite is recommended). Please be

9. Return the unit back to service.

How to Change Back Lit Sign Merchandiser Bulb

1. Remove the two screws located on the top of either side of the sign.

2. Lower the metal enclosure that frames the merchandiser insert.

3. Pull merchandiser enclosure down and out.

4. Replace bulb inside by pulling bulb straight out of the socket. Firmly insert the new bulb into the socket.

5. Reassemble. For ease of assembly, put merchandiser and plastic lenses in light box before placing metal

a qualified technician.

hold the motor to the cradle. The motor is double shafted and the shaft extends through a bearing on each end. The bearing is held to the motor cradle by two allen bolts on each bearing.

the bearing collar to the motor shaft.

raise only one end of the motor. This will result in excessive belt wear and belt noise.

top pulley.

sure the setscrew is tightened down on the flat surface of the motor shaft.

enclosure back on.

Figure FF

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Model 3311

GENERAL TROUBLESHOOTING

PROBLEM

PROBABLE CAUSE

REMEDY

Machine will not run or freeze down

• Machine not plugged in

• Plug machine in

Product too soft

• Consistency setting too loose

• Readjust consistency control

Product too stiff

• Consistency adjuster set too firm

• Readjust consistency setting or change

Product will not dispense

• Power switch OFF

• Turn power switch ON

Leakage from drain tube, front of

• Worn or defective shaft seal

• Replace seal and then lubricate at Excessive Dispensing Valve Leaks

• Worn or defective o-ring(s)

• Replace and lubricate

Clicking sound from inside machine

• Low voltage

• Use dedicated circuit with proper

Thumping sound from inside machine

• Worn belt

• Replace belt

Scraping sound during freeze down

• Frozen product scraping off of

• Sound should go away when product

Premature seal wear

• Incorrect installation of beater bar

• Advise careful installation Merchandiser light flickers when

• Low voltage

• Connect machine to dedicated

Machine problems originate from three sources - improper operation, mix problems or mechanical malfunction.

Always check for improper operation and mix problems first, as they are the most common cause of most equipment problems.

Only a

CAUTION: Always disconnect power before attempting any maintenance procedures.

qualified

service

technician

should perform

• Circuit breaker tripped or fuse blown

• Machine in CLEAN or OFF position

• Obstructed condenser air flow (Air-cooled units)

• Compressor not operating

• Beater bar not installed

• Low refrigerant charge

• Consistency setting at maximum (red spring)

• Product BRIX level too high

• Too much alcohol in mix

electrical

and

• Product BRIX level too low

• Inadequate mix in hopper. Red MIX LOW light on

• Consistency adjuster set too firm

• Feeduretor inlet hole clogged

• Drive belt broken or off pulley

• Drive shaft worn

• Drive motor failure

mechanical adjustments

• Reset breaker or replace fuse

• Switch to ON position

• Clean condenser. Allow 6” (15 cm) on both sides

• Check for cause and correct

• Install beater bar (auger)

• Check for leaks, repair and recharge

• Change to yellow consistency spring

• Lower liquid product BRIX level

• Lower alcohol content

to red spring

• Increase product BRIX level

• Refill hopper

• Readjust consistency setting

• Unclog feeduretor inlet hole

• Repair or replace

• Inspect square drive shaft pocket for excessive wear, replace

• Replace motor

repairs.

machine above drip tray

machine cycles

If you still need help, call our Service Department at (800) 695-4500 (Monday through Friday 8am - 8pm EST) o r an authorized service center in your area. Please have the model and serial number ready so that accurate information may be given. Prior authorization must be obtained from Grindmaster’s Technical Services Department for all warranty claims.

• Seal installed incorrectly

• Extension cord is used

cylinder walls

• No product in machine

• Improper drive shaft clearance

• Incorrect shaft alignment

each cleaning

• Remove and install seal

rating

• Connect directly to power source or use power cord of proper size

is frozen to proper consistency

• Fill with product

• Adjust to proper

• Align shaft

circuit with proper rating

Page 12

Model 3311 Page 15

CHECK LIST

PARTS IDENTIFICATION

(W0631230)

Coconut Oil Seal (W0340210) and Standard Seal (W0340201) include 1,2, & 3.

(W0430026)

Scraper Blade Beater bar (W0430089)

Use with scraper blade beater bar

Rough Side of Ceramic

Smooth Shiney

Side

Slush Plunger (W0480438)

Thick Product Plunger (W0480451)

Page 13

Exploded View XF124 115V Air-Cooled Model

ITEM PART NO. DESCRIPTION ITEM NO. PART NO. DESCRIPTION

1 W0201272 Cylinder Assembly 26 W0480450 Valve Body 2 W0451067 Driveshaft, Slush 27 W0340055 Valve Square Cut O-Ring 3 W0380025 Bearing, 1” Bore 28 W0630711 Valve Knob 4 W0210106 Base Pan Assembly 29 W0480445 Valve Handle 5 W0200123 Compressor, #AKA171AT032A4, 115V, 3PH, 60HZ 30 W0631230 Valve Spring 6 W0200256 Condenser Coil, Air, CFB 31 W0611728 FasPin, Valve 7 W0321029 Fan Assembly 32 W0340022 Plunger O-Rings 8 W0321026 Drive Motor Assembly 33 W0472062 Pan, Drip Form X-LG 9 W0210083 Frame Assembly 34 W0472063-2 Insert, Drip Pan X-LG 10 W0110013 Valve Studs 35 W0631632 Drip Tray 11 W0611085 Nut, 5/18-18 S.S. Hex Nut 36 W0472064 Drip Pan Bracket 12 W0450053 Pulley, 10” 37 W0430026 Beater bar, Standard 13 W0450209 Belt, V 38 W0430032 Stator Flange Bearing 14 W0572202 Electrical Box Assembly 39 W0520063 Rear Machine Panel 15 W0570045 Ballast 40 W0520107 Left Side Panel 16 W0572290 Light Reflector 41 W0520065 Right Side Panel 17 W0631610 Front Display Lens 42 W0480438 Slush Plunger, Standard 18 W0631614 Acrylic Lens 43 W0340011 O-Ring, -115 Buna-N Feed Tube 19 W0572452 Electrical Box Cover 44 W0570018 Light, Indicator LT Red 12V 20 W0211112 Drain Tube Fitting 45 W0340201 Shaft Seal Set 21 W0340058 Barrell Gasket 46 W0471075 Feed Tube, Slush/Cocktail 22 W0340007 #108 Float O-Ring 47 W0520094 Hopper Cover 23 W0570941 Mix Low Indicator Float 48 W0570043 Bulb Fluorescent 24 W0430029 Stator Rod 49 W0480451 Thick Product Plunger 25 W0430024 Rear Stator Bearing

Page 16 XF124

Page 14

Model 3311

Page 17

Exploded View XF124 220V Air-Cooled Model

ITEM PART NUMBER DESCRIPTION ITEM PART NUMBER DESCRIPTION

1 W0570045 BALLAST 25 W0470010 PAD, NEOPRENE RUBBER 2 W0600110 OWNERS MANUAL 26 W0471076 FEED TUBE ASSY, SLUSH/COCKTAIL 4 W0660060 PLASTIC SHIPPING BAG 27 W0340007 O-RING, #108 FLOAT 5 W0600121 HEADER INSTALL INSTR SHEET 29 W0211112 DRAIN TUBE FITTING 6 W0600073 CAUTION RUBBER MAT 30 W0340058 BARREL GASKET 7 W0631903 SANITIZER PACKETS 31 W0630518 RICHCO HOLE PLUG 8 W0600159 WARRANTY CARD 32 W0641027 DRAIN TUBE HOSE 9 W0801023 PACKAGING ASSEMBLY 33 W0570941 MIX LOW IND FLOAT 10 W0890218 DRIP PAN KIT 34 W0340055 SQUARE CUT O-RING 11 W0430026 STANDARD BEATER BAR 35 W0480450 VALVE BODY 12 W0340022 O-RING, #213 36 W0611728 FASPIN 13 WO470076 LUBRICANT, LUBRIFILM SANITARY 37 W0631205 COMPRESSION SPRING 14 W0480438 PLUNGER, STANDARD PRODUCT 38 WO480451 PLUNGER, THICK P RO DUCT 15 WO610127 PANEL SCREWS 39 W0450053 10” PULLEY 16 WO480455 HANDLE, VALVE 40 W0610646 SCREW, SET, 5/16-18 X 3/8 18 WO211086 BALLAST COVER 41 W0450209 V-BELT 19 W0520094 HOPPER COVER 42 W0630711 VALVE KNOB 20 W0520065 R.H. SIDE PANEL 21 W0520107 L.H. SIDE PANEL 22 WO520063 REAR PANEL ITEM NOT SHOWN IN DRAWING 24 W0890187 STANDARD SEAL KIT

Page 15

Page 18

Model 3311

Exploded View

ITEM

PART NUMBER

DESCRIPTION

ITEM

PART NUMBER

DESCRIPTION

W0570045

BALLAST

W0340007

O-RING, #108 FLOAT

W0600110

OWNERS MANUAL

W0211112

DRAIN TUBE FITTING

W0660060

PLASTIC SHIPPING BAG

W0340058

BARREL GASKET

W0600121

HEADER INSTALL INSTR SHEET

W0630518

RICHCO HOLE PLUG

W0600073

CAUTION RUBBER MAT

W0641027

DRAIN TUBE HOSE

W0631903

SANITIZER PACKETS

W0570941

MIX LOW IND FLOAT

W0600159

WARRANTY CARD

W0340055

SQUARE CUT O-RING

W0801023

PACKAGING ASSEMBLY

W0480450

VALVE BODY

W0890218

DRIP PAN KIT

W0611728

FASPIN

W0430026

STANDARD BEATER BAR

W0631205

COMPRESSION SPRING

W0340022

O-RING, #213

W0480451

PLUNGER, THICK PRODUCT

W0470076

LUBRICANT, LUBRIFILM SANITARY

W0200180

CONDENSER ASSEMBLY

W0480438

PLUNGER, STANDARD PRODUCT

W0450053

10” PULLEY

W0610127

PANEL SCREWS

W0610646

SCREW, SET, 5/16-18 X 3/8

W0480455

HANDLE, VALVE

W0450209

V-BELT

W0631239

SPRING, CONSISTENCY (RED)

W0210062

CONDENSER PAD

W0211086

BALLAST COVER

W0620036

BULKHEAD FITTING WITH JAM NUT

W0520094

HOPPER COVER

W0210051

WATER LINE SUPPORT BRACKET

W0520065

R.H. SIDE PANEL

W0630711

VALVE KNOB

W0520107

L.H. SIDE PANEL

W0520058

REAR PANEL W/C

W0890187

STANDARD SEAL KIT

ITEM NOT SHOWN IN DRAWING

W0470010

PAD, NEOPRENE RUBBER

W0471076

FEED TUBE ASSY, SLUSH/COCKTAIL

XF124 115V Water-Cooled Model

Page 16

Model 3311

Page 19

XF124

PART

1/4 Split Lock 20

W0671022

Motor Sound Insul.

W0170014

Consistency Control

W0321025

Motor Stop Bracket

W0321013

Motor Adj. Nut

W0320020

Drive Motor

100

W0630421

Plastic Clamp

W0380009

Flange Bearing

110

W0450016

Pulley

W0610559

1/4-20 Socket HD

120

W0321027

Pin Sleeve

Base Assembly 115V Air-Cooled Model

ITEM

10 W0210083 FRAME ASS EMBLY 20 W0201001 COMPRESSOR ASSEMBLY 30 W0201002 CONDENSER ASSEMBLY 40 W0321029 FAN SUB-ASSEMBLY 50 W0321026 DRIVE MOTOR ASSEMBLY 60 W0210106 BASE PAN ASSEMBLY 70 W0611410 RIVET, MAGNA-LOK 80 W0611247 1/4 INT. TOOTH LK. WSHR. 90 W0611074 1/4-20 HEX NUTS 100 W0611082 5/16-18 FLANGE NUT 110 W0200412 COMPRESSOR SPACER 120 W0200413 COMPRESSOR GROMMET

PART

NUMBER

DESCRIPTION

Drive Motor Assembly (See figure on left)

ITEM

NUMBER

10 W0210169 Motor Cradle

DESCRIPTION

ITEM

70 W0611249

NUMBER

DESCRIPTION

Washer S.S.

Page 17

Page 20

Model 3311

XF124

ITEM

PART NUMBER

DESCRIPTION

ITEM

PART NUMBER

DESCRIPTION

W0210083

FRAME ASSEMBLY

W0611410

RIVET, MAGNA LOCK

W0201007

COMPRESSOR ASSEMBLY

W0611247

1/4 INT. TOOTH LK. WSHR.

W0201002

CONDENSER ASSEMBLY

W0611074

1/4-20 HEX NUTS

W0321040

FAN SUB-ASSEMBLY

100

W0611082

5/16-18 FLANGE NUT

W0321041

DRIVE MOTOR ASSEMBLY

110

W0200412

COMPRESSOR SPACER

W0210106

BASE PAN ASSEMBLY

120

W0200413

COMPRESSOR GROMMET

Base Assembly 220V Air-Cooled Model

Page 18

Model 3311

Page 21

XF124 Base Assembly 115V Water-Cooled Model

ITEM PART NUMBER DESCRIPTION

10 W0210068 BASE PAN 20 W0201001 COMPRESSOR ASSEMBLY 30 W0321026 DRIVE MOTOR ASSEMBLY 40 50 60 W0611082 5/16-18 FLANGE NUT 70 W0200412 COMPRESSOR SPACER 80 W0200413 COMPRESSOR GROMMET

* See condenser assembly on page 34.

W0210083 FRAME ASSEMBLY W0611410 RIVET, MAGNA LOCK

Page 19

Page 22

Model 3311

XF124 Electrical Box Assembly 115V Model (AC/WC Units)

ITEM PART NUMBER DESCRIPTION

1 W0572287 2 W0570044 3 W0570235 4 W0630811 5 W0570603 6 W0570617 7 W0570638 8 W0570651 9 W0570924 10 83248 11 W0610131 12 W0610015

13 W086827 14 61272 15 83151 16 W0630006 17 W0631606 18 W0610132 19 W0572032 20 W0570043 22 W0572192 23 W0571000

ITEM NOT SHOWN IN DRAWING

ELECTRICAL BOX SOCKET, LIGHT-LEVITON BLOCK, TERMINAL 4 CLIP, CAPACITOR - SMALL START CAPACITOR RUN CAPACITOR RELAY, COMPRESSOR HEAT SEQUENCER SWITCH, TOGGLE-SPST 6-32 X 1/4” SCREW 8-32 X 1/4” SCREW 6-32 X 1/4” SCREW

6-32 HEX NUT SCRW, #8 X 3/8 PH PN T/B ZNC/GN WASHER, LOCK, #8, EXT. TOOTH HEYCO SNAP BUSHING ELECTRICAL BOX LENS 8-32 X 1/4” SCREW TRANSFORMER SUB-ASSY BULB, FLUORESCENT SUB-ASSY, MIX LOW INDICATOR, WIR E HARNESS, WIRE, 3311

Page 20

Model 3311

Page 23

XF124

ITEM

PART NUMBER

DESCRIPTION

ITEM

PART NUMBER

DESCRIPTION

W0572287

ELECTRICAL BOX

150

83248

6-32 X 1/4 TRUSS HEAD

W0570054

LIGHT SOCKET

160

W0631606

LIGHTED ELEC. BOX LENS

W0570235

TERMINAL BLOCK

170

W0570055

BULB

W0570635

CONTACTOR

180

W0630811

CLIP, CAPACITOR (SMALL)

W0570667

RUN CAPACITOR

190

W0610131

8-32 X 1/4 SCREW

W0570666

START CAPACITOR

200

W0570876

COMPRESSOR RELAY

W0570651

HEAT SEQUENCER

210

W0572192

MIX LOW W IRE SUB-ASSY

WO630812

CLIP, CAPACITOR

230

W0571000

WIRE HARNESS 3311

W0570940

TOGGLE SWITCH

100

W0610015

6-32 X 1/4 SLOTTED SCREW

110

86827

6-32 HEX NUT Z/P

ITEM NOT SHOWN IN DRAWING

120

61272

#8 GROUND SCREW

130

W0611224

#8 EXTERNAL STAR WASHER

140

W0630006

HEYCO BUSHING

Electrical Box Assembly 220V Air-Cooled Model

Page 21

Model 3311

Page 24

XF124 Wiring Diagram 115V Air-Cooled Model

ITEM PART NO. DESCRIPTION

35 W0570018 INDICATOR LIGHT 36 W0570638 COMPRESSOR RELAY

37 W0572032 38 W0570651 TIME DELAY RELAY

39 W0570235 TERMINAL BLOCK 40 W0570603 START CAPACITOR 41 W0570617 RUN CAPACITOR 42 W0572192 MIX LOW SUB-ASSY. 43 W0572068 POWER CORD 44 W0630801 TIE WRAPS 45 W0570045 BALLAST 46 W0570044 LIGHT SOCKET 47 W0570043 LIGHT BULB 48 W0570924 SWITCH

TRANSFORMER

SUB-ASSY

Page 22

Page 24

Model 3311

XF124

ITEM

PART NUMBER

DESCRIPTION

W0570872

CONTACTOR RELAY

W0570651

TIME DELAY RELAY

W0570940

TOGGLE SWITCH

W0570235

TERMINAL BLOCK

W0570871

TRANSFORMER

W0570018

INDICATOR LIGHT

W0570667

RUN CAPACITOR

W0570666

START CAPACITOR

W0570559

COMPRESSOR RELAY

W0570055

LIGHT BULB

W0570054

LIGHT SOCKET

W0570053

50 HZ BALLAST

Wiring Diagram 220V Air-Cooled Model

Page 23

Model 3311

Page 26

XF124

ITEM PART

NUMBER

DESCRIPTION

ITEM PART

NUMBER

DESCRIPTION

HIGH

PRESSURE

48 W0570924

SWITCH

40 W0570603

START

CAPACITOR

47 W0570043

FLORESCENT

LIGHT

BULB

39 W0570235

TERMINAL

BLOCK

46 W0570044

LIGHT

SOCKET

38 W0570651

TIME DELAY

RELAY

45 W0570045

CORE & COIL

BALLAST

37 W0572032

TRANSFORMER SUB-ASSY

43 W0572068

POWER

CORD

36 W0570638

COMPRESSOR

RELAY

42 W0572192

LOW MIX

SUB-ASSY

35 W0570007

INDICATOR

LIGHT

Wiring Water-Cooled

Diagram

Model

W0650428

CUT-OUT

SWITCH

W0570604

RUN

CAPACITOR

Page 24

RED

XF124 Compressor Wiring

START CAPACITOR

COMPRESSOR RELAY

RED

BLACK

YELLOW

RED

YELLOW

115V Air-Cooled Model 220V Air-Cooled Model

RUN CAPACITOR

RED

YELLOW

RED BLACK

YELLOW

WIRES TO

COMPRESSOR

Page 25

Page 28

Model 3311

XF124 Ladder Diagram 115V Air-Cooled Model

COMPRESSOR

CONTACT

Page 26

XF124 Ladder Diagram 220V Air-Cooled Model

COMPRESSOR

CONTACT

Page 27

XF124

Ladder 115V Water-Cooled

Diagram

TOGGLE

SWITCH

FRE

EZE

Model

MIX

LOW LAMP FLOAT SWITCH

MERCURY SWITCH DELAY TI

15V

MER

CLEAN

DRIVE

MOTO

COMPRESSOR

CONTACT

SEE

DETAIL

BALLAST

.....

....

..................

SWITCH

........

....................

.................... ...{.

FLORECENT LAMP

···

...

....·:;.·-

----------4

SPINNER MOTOR

Page 28

Page 31

XF124 (AC/WC Units) Spinner Hook-Up 115V Model

XF124 Spinner Hook-Up 220V Model

Page 29

XF124

ITEM

PART

NUMBER

DESCRIPTION

W0650501

ACCESS VALVE

W020031 1

DRIER/CAP

TUBE

ASSEMBLY

W0201191

SUCTION LINE

W02001 23

COMPRESSOR

5 W0200256

CONDENSER

W06504 1

NEEDLE

VALVE

----

HOPPER

COOLANT

LINE

W0201009

HOT GAS LINE

W06201 1 2

3/8"

COPPER ELBOW

-----

EVAPOR ATOR LINE

----

SUCTION LINE

W0201133

COOLANT

LINE

13 W0620l07

90 DEG.

STREET

ELBOW

W020115

3/8"

COND. CONNECTION

W0620103

3/8"

COPPER COUPLE

W0201152

5/ 1 6 X 3/8

RED. COUPL

W0620114

3/8"

COPPER TEE

W0201006

HIGH

SIDE PROCESS

TUBE

W0620l06

X 3/8 X 3/8 COPPER TEE

W0201008

LOW

SIDE PROCESS TUBE

W0201004

HOT GAS EXTENSION

Refrigeration 115V Air-Cooled

Model

SHEEJ20F2

Page 30

Model 3311

Page 33

XF124

ITEM

1 W0650501

ACCESS VALVE

2 W0200310

DRIER/CAP TUBE ASSEMBLY

W0201191

SUCTION LINE

4 W0200132

COMPRESSOR

5 W0200256

CONDENSER

6 W0650416

NEEDLE VALVE

................

HOPPER COOLANT LINE

8 W0201009

HOT GAS LINE

W0620112

3/8" COPPER ELBOW

-------

EVAPORATOR LINE

................

SUCTION LINE

12 W0201133

COOLANT LINE

13 W0620107

DEG. STREET ELBOW

14 W0201151

3/8" COND. CONNECTION

W0620103

3/8" COPPER COUPLE

W0201152

5/16 X 3/8 RED. COUPLE

17 W0620114

3/8" COPPER

TEE

18 W0201006

HIGH SIDE PROCESS

TUBE

W0620106

1/2 X 3/8 X 3/8 COPPER TEE

W0201008

LOW SIDE PROCESS TUBE

Refrigeration 220V Air-Cooled

Model

lEFT

SlOE

VIEW OF

REtAIGEAATION

PART

NUMBER

DESCRIPTION

RIGHT SIJE

VIEW

Of REfRKlERATION

Page 31

Page 34

Model 3311

XF124

ITEM

PART NUMBER

DESCRIPTION

ITEM

PART NUMBER

DESCRIPTION

W0200123

COMPRESSOR

W0201166

WATER LINE

W0200250

CONDENSER, WATER COOLED

W0201167

COOLANT LINE

W0650602

WATER VALVE, 3/8 V-46 AA-1C

W0201162

COOLANT LINE ASSEMBLY

W0620031

BULKHEAD FITTING WITH JAM NUT

W0201133

COOLANT LINE

W1650401

HIGH PRESSURE CUT OUT

W0650416

NEEDLE VALVE

W0210051

WATER LINE SUPPORT BRACKET

W0201164

WATER LINE

W0200311

DRIER CAPILLARY TUBE ASSEMBLY

W0620112

3/8 X 3/8 COPPER SWEAT ELBOW

W0620031

90 DEG. ELBOW X 3/8 NPT & 3/8 FLARE

W0650501

ACCESS VALVE

W0201191

SUCTION LINE

W0620103

3/8” COPPER COUPLE

W0201169

WATER LINE

W0620114

3/8” COPPER TEE

W0201009

HOT GAS LINE

W0620106

1/2 X 3/8 X 3/8 COPPER TEE

W0620033

FITTING, 3/8 FLARE X 3/8 NPT

--------------

HOPPER COOLANT LINE

W0620101

1/4 COPPER SWEAT COUPLING

W0201006

HIGH SIDE PROCESS TUBE

W0620053

3/4 NPT X 38 FLARE FITTING

W0210008

LOW SIDE PROCESS TUBE

W0201250

CONDENSER CONNECTION

---------------

EVAPORATOR LINE

W0201165

WATER LINE

---------------

SUCTION LINE

Refrigeration 115V Water-Cooled Model

Page 32

Model 3311

Page 35

- >

;;

XF124 Refrigeration Schematic (AC 115V & 220V

Models

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Page 36

Model 3311

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XF124 Refrigeration

Water-Cooled

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