Dolphin BC632, BCL632, BC635 Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE GUIDE

Revision March 2017

BC632 / BC635

ELECTRONIC SOAP DISPENSERS

Saving soap, saving power, promoting hygiene

Important:

Read carefully before installing product

BC632 / BCL632 / BC635

3 Technical Data

4 Pre-Installation Information

5-6 Pack Contents

7-11 Installation

12 Filling The Soap Tank

13 Setings Adjustment With a Remote Control

14 Battery Replacement

15 Maintenance

Care and cleaning of chrome and special finishes

16 Spare Parts List

17 Warranty

18 Trouble Shooting

INDEX

2 | Dolphin | BC 632 / BCL 632 / BC 635

TECHNICAL DATA

Capacity 1 litre

Power Supply IP 67 Battery Box for 6xD Alkaline batteries \

Transformer

Soap viscosity 100 – 3800 cPs

Standard discharge: 0.8cc, Adjustable

Sensor Range: 30-100 +/- 10mm, Adjustable with remote control

BC632 BC635

BC632

Wall plate version - enquire for details

BC635

Wall plate version - enquire for details

BC 632 / BCL 632 / BC 635 | Dolphin | 3

BCL 114mm / 150mm

4 | Dolphin | BC 632 / BCL 632 / BC 635

PRE INSTALLATION INFORMATION

Check contents

Separate all parts from the packaging and check each part with the “Pack contents”

section.

Make sure all parts are accounted for before discarding any packaging material.

If any parts are missing, do not attempt to install your touch free soap dispenser

until you obtain the missing parts.

Warnings

1 ) To a v o id reflection problems keep a distance of more than 300 mm. between the

sensor and the surface beneath.

2) This soap dispenser model, with an infrared sensor pointing down, is not intended

to be used together with a sink of a reflective material such as stainless steel.

3) If a sink strainer is stra

ight below the tap sensor, use a strainer with a non reflective

finish (do not use a chrome plated one).

Correct Installation

Incorrect installation

Familiarise yourself with the part names and confirm that the parts are included.

PACK CONTENTS BC632/ BC635

1x Body assembly

for Soap Dispenser

(incl. electronic unit)

1 x M 4 x 4 Set Screw

1 x Bottle Support

2 x Screw

3.5x1 1/4”

2 x 5 mm

Anchors

Battery Transformer

box

BC 632 / BCL 632 / BC 635 | Dolphin | 5

INSTALLATION WALL PLATE VERSION

enquire for details

Battery Transformer

box

1 x Temporary

Base Cover

1x Body assembly

for Soap Dispenser

(incl. electronic unit)

1 x Elbow and

Corrugated Tube

1 x M 4 x

4 Set Screw

1 x bottle support

2 x Screw

3.5x1 1/4”

2 x 5 mm

Anchors

1 x Soap tank and

pump assembly

6 | Dolphin | BC 632 / BCL 632 / BC 635

INSTALLATION

Soap dispenser base

Anti-rotation pin

Disk

Hexagonal nut

Step 1 – Preparing for installation

1 Drill a hole (23 to 24 mm) at the desired location for the

soap dispenser spout installation.

2 Drill a small hole (3.2 mm) just above the previous one for

the anti-rotation pin, according to the diagram.

3 Remove the hexagonal nut and the disk from the base

of the soap dispenser spout.

Step 2 – Installing the soap dispenser

1. Insert the Soap dispenser base.

2 Insert the anti-rotation pin into the small hole.

3 Fix the base behind the wall with the

hexagonal nut and the disk.

4 Fix the bottle support to the desired location.

5 Assemble the tube from the pump to the soap dispenser.

BC 632 / BCL 632 / BC 635 | Dolphin | 7

INSTALLATION BC632/ BC635

STEP 3 – CONNECTING THE POWER SOURCE

1 Remove the protective sticker covering the sensor.

Keep away from the sensor range and check that no

objects are in front of the sensor.

2. a. Connect the motor connector to the power source connector. Please note

that since the connector is water proof, some friction might apply.

Important: the 4 contacts connector should be connected properly so that the

white o-ring is not visible and a clicking sound is heard.

Pay attention: If the 4 contacts connectors will not be connected properly, the

motor will work continuously.

b. For battery versions: install the battery

box at the wall underneath the sink and

connect the battery connector

c. For transformer versions: plug the

transformer into the electricity socket and

connect the transformer connector

O-ring visible – not connected properly

Connected properly
so that only the groves are visible

3. Wait about 10 seconds before you put your hands within

the sensor range.

8 | Dolphin | BC 632 / BCL 632 / BC 635

INSTALLATION WALL PLATE VERSION

Step 1 – Preparing for installation

1. Disconnect the soap dispenser body
with the rosette by unscrewing the set
screw.

2. Cut an adequate opening in the wall for
the dimensions of the soap dispenser
base (where you want to install the
spout), and the corrugated tube.

Step 2 – Installing the soap dispenser

1. Mount the soap dispenser base to the
opening cut in the wall, and set it using
the two small anchors provided.

Important: The soap dispenser base should
be installed so that the outside surface of
the finished wall falls between the minimum
and maximum lines marked at the base.

2. Assemble the temporary protective

soap dispenser base cover.

enquire for details

BC 632 / BCL 632 / BC 635 | Dolphin | 9

3. Assemble the corrugated tube to

the soap dispenser base and make

sure it will stay outside of the wall

when tiling.

4. Once the works on electricity,

plumbing and tiles have been

finished, insert the wall rosette

through the soap dispenser base.

5. Cut the temporary soap dispenser

base cover.

6. Fix the soap dispenser spout by

inserting the nipple into the soap

dispenser base and tighten the

screw.

7. Pull the four way connector and

the power supply connector out

of the soap dispenser base, and

lead it through the corrugated

tube.

INSTALLATION

10 | Dolphin | BC 632 / BCL 632 / BC 635

Step 3 - Connecting the power source

1. Remove the protective sticker covering the sensor.

Keep away from the sensor range and check that no

objects are in front of the sensor.

2. a. Connect the motor connector to the power source connector. Please note that

since the connector is water proof, some friction might apply.

Important: the 4 contacts connector should be connected properly so that the

white o-ring is not visible and a clicking sound is heard.

Pay attention: If the 4 contacts connectors will not be connected properly, the

motor will work continuously.

INSTALLATION

O-ring visible – not connected properly

Connected properly
so that only the groves are visible

b. For battery versions: install the battery

box at the wall underneath the sink and

connect the battery connector

c. For transformer versions: plug the

transformer into the electricity socket

and connect the transformer connector

3. Wait about 10 seconds before you put your hands

within the sensor range.

BC 632 / BCL 632 / BC 635 | Dolphin | 11

FILLING THE SOAP TANK

1. Unscrew the soap
tank from the
pump assembly.

3 Insert the bottle

with the tube
inside the bottle
support.

5. Press the refill
button located at
the back of the
pump assembly
until soap starts
coming out of the
soap dispenser
spout. This
operation can also
be done using the
soap dispenser
remote control
Refill function.

2 Fill in the liquid

soap up to the
top line.

4. Screw the
soap tank back to
the pump
assembly. Make
sure the tank is
secured firmly in
place.

Note: Once the
soap in the soap
tank has reached
the bottom line the
soap tank should be
refilled. To refill
the soap tank
please refer to
steps 1-5.

12 | Dolphin | BC 632 / BCL 632 / BC 635

If desired, use the remote control to adjust the soap dispenser settings. Hold the

remote control straight in front of the sensor in a distance of about 10-15cm.

Attention: Holding the soap dispenser remote control out of the recommended

range (too close or too far) may interfere with the remote’s activation.

Choose the function you want to adjust by pressing on the function button as

follows:

1 SOAP QUANTITY

The 1-4 drop keys allow the user to choose the

desired soap quantity.

1: 0.2 to 0.4 2: 0.7 to 0.9 3: 1.2 to 1.6 4: 2.1 to 2.3

Indication: continues blink of the red light in the

sensor eye.

* The exact soap dosage depends on the soap viscosity.

2 ADJ

This function allows coming back to soap quantity factory settings. Press the ADJ

button. Indication: 2 blinks of the red light in the sensor eye.

3 TEMPORARY OFF FUNCTION

This function is ideal to perform any kind of activity in front of the sensor without

operating the system (for example, cleaning). The soap dispenser will remain shut

for 1 minute when this button is pressed once. To cancel this function and to return

to normal operation press the On/Off button again or wait 1 minute.

Indication: OFF – 2 fast blinks, ON – 4 fast blinks

4 REFILL THE SOAP TANK

Once the soap tank has been refiled, press the FILL button. The pump would work

for one minute in order for the soap to start coming out of the soap dispenser

spout. To stop this activity press the FILL button again.

SETTINGS ADJUSTMENT
WITH A REMOTE CONTROL

BC 632 / BCL 632 / BC 635 | Dolphin | 13

BATTERY REPLACEMENT

Battery models only

When the battery weakens, the red indicator light will blink at a constant

rate when the user’s hands are within the sensor range. The battery must be

replaced within two weeks.

To replace the battery in battery models:

1. Carefully open the battery box

2. Remove the old batteries

3. Replace the used batteries with new D batteries

NOTE: Do not mix used batteries with new ones.

4. Close the box.

Important: Spent batteries should not be disposed of with

normal household waste. Contact your local authority for

information on waste disposal and recycling.

14 | Dolphin | BC 632 / BCL 632 / BC 635

MAINTENANCE

Care and cleaning of chrome and special finishes

DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or

the like. Use of any prohibited cleaning or maintenance products or substances

could damage the surface of the soap dispenser. For surface cleaning use ONLY

soap and water, then wipe dry with a clean cloth or towel. When cleaning

bathroom tiles, the soap dispenser should be protected from any splattering of

harsh cleansers.

BC 632 / BCL 632 / BC 635 | Dolphin | 15

SPARE PARTS LIST

Seals and screws kit BC632 BC 07210098

Seals and screws kit BC635 BC 07210128

Sensor BC 08002195

Soap Tank 1L BC 07100020

Transformer BC 06522042

Soap Dispenser Pump assembly BC 07222001

Remote control BC 07100008

IP67 transformer box BC 06530021

IP67 Battery Box for 6xD Alkaline batteries BC 06530041

Bottle support BC 07120175

16 | Dolphin | BC 632 / BCL 632 / BC 635

LIMITED WARRANTY

DOLPHIN SOLUTIONS LTD warrants that its electronic products will be free of

defects in material and workmanship during normal use for two years from the

date the product is purchased.

If a defect is found in normal use, Dolphin Solutions will, at its discretion, repair,

provide a replacement part or product, or make appropriate adjustments. Damage

caused by accident, misuse, or abuse is not covered by this warranty. Improper care

and cleaning will void the warranty. Proof of purchase (original sales receipt) must

be provided to Dolphin with all warranty claims.

Dolphin Solutions is not responsible for labor charges, installation, or other

incidental or consequential costs other than those noted above. In no event shall

the liability of Dolphin exceed the purchase price of the product.

If you believe that you have a warranty claim, contact your Dolphin Solutions’

Distributor, Dealer or Plumbing Contractor. Please be sure to provide all pertinent

information regarding your claim, including a complete description of the problem,

the product, model number, the date the product was purchased, from whom the

product was purchased and the installation date. Also include your original invoice.

DOLPHIN SOLUTIONS AND/OR SELLER DISCLAIM ANY LIABILITY FOR

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty

excludes product damage due to installation error, incorrect maintenance, wear and

tear, battery, product abuse, or product misuse, whether performed by a contractor,

service company, or the consumer. This warranty does not cover product damage

caused by the following:

• Incorrect installation.

• Improper manipulation, tampering, bad or lapsed maintenance.

BC 632 / BCL 632 / BC 635 | Dolphin | 17

TROUBLE SHOOTING

Soap has run low or
completely out.

Refer to page 4 and refill the
soap tank.

PROBLEM INDICATOR CAUSE SOLUTION

Red light in the
sensor flashes
(once) and the
motor is operating.

Red light in the
sensor does not
flash (once) when
user’s hands
are within the
sensor’s range.

The black connector
between the pump
assembly and soap
dispenser are not
connected all the way
through.

Connect the black
connectors all the way
through.

The soap tank has
been filled but soap
has not reached the
spout.

Press the refill button located
at the bottom of the pump
until soap starts to come out
of the spout again.

Sensor is picking up
reflections from the
washbasin or another
object.

Eliminate cause of reflection.

Connectors between
the electronic unit and
the pump assembly
\ transformer are
disconnected or not
properly connected.

Connect the electronic unit
connectors to the pump
assembly and transformer.

Battery is completely
used up.

The battery must be replaced.

Red light in the
sensor flashes
continuously when
the user’s hands
are within the
sensor’s range.

Low battery.

Replace battery.

The connectors
between the motor and
the power source are
not connected properly.

Connect the connectors all
the way through. Refer to
page 7 to see how.

Red light flashes
(once) and the
motor operates.

Soap solidification at
the pipe.

Fill the bottle with hot water
at 50/60C and run the pump
constantly.

No soap
coming
out of
the

motor is operating.

(once) and the

sensor flashes

Red light in the

sensor’

are within the

the user’

continuously when

sensor flashes

Red light in the

completely out.

oap has run low or S

motor is operating.

(once) and the

sensor flashes

Red light in the

spout.

has not reached the

been filled but soap

he soap tank has T

s range.

are within the

s handsthe user’

continuously when

sensor flashes

Red light in the

.ow batteryL

oap has run low or

soap tank.

Refer to page 4 and refill the

has not reached the

been filled but soap

he soap tank has

of the spout again.

until soap starts to come out

at the bottom of the pump

Press the refill button located

.Replace battery

Refer to page 4 and refill the

until soap starts to come out

Press the refill button located

spout

flash

sensor does not

Red light in the

when (once) flash

sensor does not

Red light in the

object.

washbasin or another

reflections from the

ensor is picking up S

the pump assembly

the electronic unit and

onnectors between C

not connected properly

the power source are

between the motor and

he connectorsT

washbasin or another

reflections from the

ensor is picking up

liminate cause of reflection.E

the pump assembly

the electronic unit and

onnectors between

connectors to the pump

onnect the electronic unit C

.not connected properly

the power source are

between the motor and

.page 7 to see how

through. Refer to the way

all onnect the connectors C

liminate cause of reflection.

onnect the electronic unit

all

sensor’

are within the

user’

flash

Soap

motor operates.

(once) and the

Red light flashes

s range.sensor’

are within the

s hands user’

when (once) flash

he black connector T

properly connected.

disconnected or not

\ transformer are

the pump assembly

used up.

Battery is completely

motor operates.

(once) and the

Red light flashes

the pipe.

oap solidification at S

he black connector

properly connected.

disconnected or not

\ transformer are

the pump assembly

assembly and transformer

connectors to the pump

Battery is completely

he battery must be replaced.T

oap solidification at

.constantly

and run the pumpCat 50/60

Fill the bottle with hot water

.assembly and transformer

he battery must be replaced.

and run the pump

Fill the bottle with hot water

Soap
coming
out from
the spout
does not
stop

through.

connected all the way

dispenser are not

assembly and soap

between the pump

connected all the way

dispenser are not

assembly and soap

between the pump

through.

connectors all the way

onnect the black C

18 | Dolphin | BC 632 / BCL 632 / BC 635

Request your 200 page

catalogue today on

01424 202224

DB 200

page 178

DBL 400

page 180

WP 106

page 11

WP 208R

page 12

WP 112R

page 105

BC 2006

page 159

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DB 200 / DB 225 Dolphin Blue Infrared Tap

178Dolphin Dis

pensers

Technica

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line 0

1424 202224

135°

105

100

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Ø45

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Power

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Toilet Tissue

D
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P
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D

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Comb

ination

Units

H

ot Air H

an
d

D
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T
a
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Bins

Washroom

Accessories

Grab Rails

Baby

Chang

ing

Hotel Range

C
onsum

able

s

Pr
oduct

Fam

ilies

Installation

Guide

Soap

Dispensers

Dolphin Solutions Ltd

Southpoint, Compass Park, Bodiam, Robertsbridge, TN32 5BS

Tel: [phone]

Fax: [phone]

[e-mail]

www.dolphinsolutions.co.uk