Dolphin bc2002w, BC2400CA User Manual

BC2002W

DOLPHIN ECO HAND DRYER

› Quality stainless steel body with all metal back plate for excellent vandal

resistance

› Very low operating power saving 80% or more of user’s energy costs

› Infra red self adjusting sensor

› Heater on/off switch and adjustable airflow giving the potential for even

greater energy savings

› Dries hands in only 12-15 seconds with heater and full speed – reducing

CO

2 emissions drastically

› Outlet temperature 55ºC (131ºF) at 25ºC (77ºF) ambient temperature

with heater on and dryer at full speed

› Three year limited warranty

› IPX1 rated

› Class 1 rated isolation

› Average Reuse Rate under WEEE Directive: 78%

› Average Recovery Rate under WEEE Directive: 96%

› Complies with Ska rating criteria

› Unit should be mounted to give no less than 300mm clearance from the

bottom of the unit to the nearest surface below

HEIGHT 230 MM

WIDTH 246 MM

PROJECTION 145 MM

PRODUCT CODES

› Stainless steel version of this product

BC2002

PLEASE NOTE: We strongly recommend that the surfaces

beneath and to either side of this dryer allow regular cleaning

(such as smooth cleanable paint, tile, Perspex, stainless steel

etc) to prevent staining from the water blown from users

hands. New generation high speed dryers such as this are

designed to blow the water off the hands so consideration

like this needs to be given to deal with the water deposits.

TECHNICAL HELPLINE 01424 202224
DOLPHINSOLUTIONS.CO.UK

145

230

246

248

220

145

BC 2002

Dolphin Eco Dryer

User Manual

Please read carefully before use

DOLPHIN

Operating Instructions and Parts Manual (Automatic)

Surface Mount

ITEM CATEGORY

Operating Voltage

Cover

Warm Air Speed Output

Dryer shall Deliver

Motor Type

Motor Thermal Protection

Heater Element

Heater Thermal Protection

Drying Time

Stand-by Power

Circuit Operation

Sensor Range

Timing Protection

Drip proof

Isolation

Net Weight

Shipping Weight

Unit Size

Air Output Temperature

PERFORMANCE DATA

TECHNICAL SPECIFICATIONS

BC2002- Stainless steel (#304), Satin finished ( t:1.2 mm)

BC2002W- Stainless steel (#304), White ( t:1.2 mm)

COVER TYPE/ COVER FINISH

248 mm

9-49/64”

220 mm

8-21/32”

145 mm

5-45/64”

55°C (131°F) – Ambient Temp. 25°C (77°F)

101.7 m³/h, (59.8 CFM)

11/16

220-240 Vac, 50/60 Hz, 0.84-1.0 kW

Steel ( t:1.2mm )

90 m/s (201.3 mi/h)

HP, 500W, 29000 R.P.M., Brush Type, Dual Ball Bearings

Auto Resetting Thermostat turns unit off at 105°C [221°F]

500W

Thermal cut-off at 139°C [282°F]

Less than 15 seconds

Less than 0.5W

Infrared Automatic, self adjusting

Standard 7" [170 mm±20 mm], Adjustable, The range is 100 ~ 230 mm

60 seconds auto shut off

IPX1

CLASS 1

3.8 kg [8.4 lbs]

4.2 kg [9.2 lbs]

248 mm W x 220 mm H x 145 mm D

[9-49/64" W x 8-21/32" H x 5-45/64" D]

BC 2002 User Manual www.dolphindispensers.co.uk

General safety information

-- NOTE: Do not install dryer over washbasin --

Disconnect power at

the service breaker before installing or

servicing. NOT FOR HOUSEHOLD USE -

MAY CAUSE BURNS. " IMPROPRE A

L'USAGE DOMESTIQUE - PUET

OCCASIONNER."

This product is

intended for installation by a qualified

service person. Use1.2 mm² (220-240Vac),

solid

conductor for wiring.

AWG NO. 12 (110-120Vac)

All units must be

supplied with a 3-wire service. The

ground wire must be connected to the

dryer's backplate.

Failure to properly

ground unit could result in severe

electrical shock and/or death.

【Type Y attachment】

If the power supply cord is damaged, it must be replaced by the

manufacturer or its service agent or a similar qualified person in order to

avoid a hazard. Means for disconnection must be incorporated in the fixed

wiring in accordance with the wiring rules.

This appliance is not intended for use by persons (including children) with

reduced physical, sensory or mental capabilities, or lack of experience and

knowledge, unless they have been given supervision or instruction concerning

use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the

appliance.

Circuit Diagram

Circuit Board Module

Transistor

Power Switch

MO2HE2NMO1HE1L

Transistor

Power Switch

VR

G

N

L

Thermostat

Red(110-120V)/Brown (208-240~277Vac)

Black

Black

G/Y

Blue

Brown

Motor With Thermal Switch 2A

Heater With Thermo-fuse

FOR SENSOR

SW.

FOR HE ATER

White(110-120V)/Blue (208-240~277V)

Sensor module

ON

1

VR

FOR MOTOR

G

G/Y

Y2 Filter

(ONLY 208~240V)

(ONLY 208~240V)

BC 2002 User Manual www.dolphindispensers.co.uk

Installation

1. Make sure power supply breaker is switched off. Installation must be carried out in

accordance with the current edition of the local wiring regulations code having

jurisdiction. Installation should be performed only by a qualified electrician.

2. Place template against wall at desired height (see mounting height

recommendations) and mark locations of 4 mounting holes and wire service

entry at knockout (KO) location.

Note: For two or more dryers, dryers should be no closer than 24 inches (610 mm)

on center.

4. Fix the base plate to the wall with

4 screws of 1/4 x 1-3/4” dimension.

1. Remove and retain 2 cover screws

and cover.

2. Insert the power cord into the

bushing.

3. Connect the wire into terminal as below:

5. Put the front cover back and screw

it with L key.

Connections:

A. Connect the live wire (colored red or brown) to

the terminal block marked "L".

B. Connect the neutral wire (colored black or blue)

to the terminal block marked "N".

C. Connect the ground wire (colored green and

yellow) to the green screw marked " ".

Bushing

BC 2002 User Manual www.dolphindispensers.co.uk

Diagnostics and Remedies

If the dryer will not run

The dryer cycles by itself

or runs constantly

The dryer runs but air

stream is low pressure

and/or low velocity

Ensure that there is no obstruction on or in front of the IR sensor. Clean

any dirt or debris off the sensor lens. If problem persists, replace sensor.

First ensure that the breaker supplying the dryer is operational. If it is,

disconnect the power and remove the dryer cover. Taking suitable

precautions to avoid shock hazard, reconnect the power and check for

Voltage at the terminal block. Verify that connections are made correctly.

Ensure that the supply Voltage is correct. Dryer will run weakly if the

input Voltage is too low. Verify Voltage requirement on unit rating label

and correct supply as required.

The dryer makes a loud

noise and does not run

for a complete cycle

Ensure that the supply Voltage is correct. Dryer will make a loud humming

noise if the input Voltage is too high. Verify Voltage requirement on unit

rating label and correct supply as required. If CBM has been damaged,

replace CBM, IR sensor module and VR component and cable.

Symptom Corrective Actions for Initial Installation Failures

Symptom Corrective Actions for In-Service Failures

If the dryer will not run

The IR sensor only “sees”

close range objects

The dryer only blows cold

air during a full cycle

Ensure that there is no obstruction on or in front of the IR senor.

Clean any dirt or debris off the sensor lens. If problem persists, replac

sensor.

First ensure that the breaker supplying the dryer is operational. If it is,

disconnect the power and remove the dryer cover. Replace the CBM

and IR sensor module. Taking suitable precautions to avoid shock

hazard, reconnect the power and check for Voltage at the terminal block.

Disconnect the power. Remove the dryer cover and disassemble the

blower-motor/fan housing. Test the thermostat for open circuit. Check

the heater element for signs of burning or breakage. Damaged element

must be replaced.

The heater gets hot but

no air stream is produced

Disconnect the power. Remove the dryer cover and disassemble the blower-

motor/fan housing. Replace the fan motor.

The air stream is low

pressure and velocity

Check the output nozzle for obstructions. If none are present, disconnect

the power. Remove the dryer cover. Remove any dust/lint buildup from

intake vent slots. Disassemble the blower-motor/fan housing. Check the

motor brushes for worn condition (≤ 1-3/16” [30 mm] graphite remains)

and replace them, if necessary.

LIMITED THREE-YEAR WARRANTY

Warranty

Please see our website by following this link: http://www.dolphindispensers.co.uk/

BC 2002 User Manual www.dolphindispensers.co.uk

BC 2002 User Manual www.dolphindispensers.co.uk

Periodic cleaning of the unit is recommended to ensure optimum performance.

Cleaning and Maintenance

Disconnect the electrical supply.

Remove the two cover-mounting screws.

Remove the cover.

Clean all dust lint from the interior of the dryer.

Replace the cover. Do not over tighten the screws.

Wipe the cover with a damp cloth and mild

cleaning solution. Do not Soak. Never use

abrasives to clean the cover.

Recommended mounting heights

- from bottom edge of dryer above finished floor (AFF)

Men

Women

Children 4-7 years

Children 8-10 years

Children 11-13 years

Children 14-16 years

Handicaped

(38") 960 mm

(32") 812 mm

(34") 860 mm

(36") 910 mm

(38") 960 mm

(34") 860 mm

(40") 1000 mm

‘Unit should be mounted to give no less than 300mm

clearance from the bottom of the unit to the nearest

surface below’

Heater Element Switch ON/ OFF

Warm aır speed adjustment

SW.FOR HEATER

VR.FOR AIR SPEE D

Sensor range adjustment

VR.FOR SENSOR

1.Switch off the power, loosen the cover screws and

remove the cover.

2.Use small Philips head screwdriver or plastic flat blade

probe to turn VR shaft

.

Clock-wise [CW] to increase

power to maximum

(+) ,

turn tool gently [CCW] to

reduce power as required

(-) .

1.Switch off the power, loosen the cover screws and

remove the cover.

2.Adjust the heater switch on the PCB with a small

plastic or wood flat blade probe.

2-1. Slide the switch to "ON" :Enables heater on.

2-2. Slide the switch to "1" :Disables heater.

2.Clockwise: Increases the sensing range(+)

3.Counterclockwise: Decreases the sensing range(-)

4.DO NOT OVERTURN!

1. The range is 4" to 9” [100 mm to 230 mm],

standard setting is 6" [170 mm ± 20 mm ]

BC 2002 User Manual www.dolphindispensers.co.uk

Turn off power to the dryer at electrical panel.

Remove cover.

Using the screwdriver to take off the the blower

housing A .

12

Take off the the motor assembly from the blower

housing B .

blower housing A

Disconnect wires from the brush.

Using the screwdriver to take off the fixed screws

from the brush motor for the two sides.

Replace with new brush and fasten the fixed screw,

then connect the wire on the motor.

43

blower housing B

Brushes replacement

Operation

No-touch operation

Shake excess water from hands.

Place hands under the outlet to start operation.

Rub hands lightly and rapidly.

Stops automatically after hands are removed.

BC 2002 User Manual www.dolphindispensers.co.uk

Diagram

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13

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3

4

5

6

7

Repair parts list

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

Key

Enclosure (Casing)

Security hex screw

Blower housing (Upper)

Blower housing (Below)

Motor, 240Vac@500W

Motor rubber (Upper)

Motor rubber (Below)

Heater assembly, 240Vac@500W

Circuit Board Module (CBM), 220-240Vac

Base plate

Nylon hole bushing

Insulation Mylar

Terminal block

Blower mounting bracket

Sensor bracket

Sensor (Grouped into Circuit Module)

Cable clamp

Cable Protector

Grounding Screw

Description

1

2

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

Quantity

DOLPHIN

Bell-Chem Products Company

Southpoint, Compass Park, Bodiam, Robertsbridge TN32 5BS

Tel: [phone]

Fax: [phone]

www: dolphindispensers.co.uk

[e-mail]

BC 2002 User Manual www.dolphindispensers.co.uk

Three Year Warranties

User Manual

Please read carefully before use

DOLPHIN

Dolphin Three Year Warranties www.dolphindispensers.co.uk

Dolphin Hand Dryer 3 Year Limited Warranty

• Year 1: full repair service (parts and labour)

• Years 2-3: parts only warranty (labour not included)

• Beyond year 3: replacement parts are available through our parts supply service.

1. Warranty Terms and Conditions

1.1 The Warranty becomes effective at the date of purchase (or the date of delivery if this is later).

1.2 In the event of a Warranty claim, you must provide the hand dryer serial number and proof of delivery
and/or purchase before any work is carried out. Without this proof, any work carried out will be
chargeable.

1.3 In the event of a Warranty claim, we must be given the opportunity to inspect the product, should we
request to do so. Additionally, we may request photographic evidence.

1.4 The repair or replacement of your product under warranty will not extend the period of Warranty.

1.5 The product must have been installed, used and cared for in accordance with our instructions for care
and maintenance.

1.6 Where our on-site investigation reveals that the reported fault is not due to a manufacturing or material
defect, a call out charge may be applied.

1.7 The Warranty provides benefits which are additional to, and do not affect your statutory rights as a
consumer.

2. What is covered by the Warranty?

2.1 In the first year, the repair or replacement of your Dolphin Hand Dryer, if it is found to be defective due to
faulty materials, workmanship or function within the Warranty period.

2.1.1 The decision to repair or replace your product is at the sole discretion of Bell-Chem Products

Ltd. If any part is no longer available or out of manufacture, Bell-Chem Products Ltd will replace
it with a functional replacement part.

2.1.2 In the event that repair or replacement is not feasible, the original purchase price will be

refunded.

2.2 In years 2-3, the replacement of failed parts

1

. Labour is not included. The most appropriate option of the

following will be undertaken, dependent upon the circumstances.

• provision of spare parts – cost free.

• on-site support/repair – labour chargeable.

• return to us for repair – labour chargeable.

• replacement with a reconditioned unit.

3. What is not covered by the Warranty?

3.1 Normal wear and tear.

Note: Motor brushes are subject to normal wear and tear through usage. These parts are covered under

the Warranty for 2 years from date of purchase (labour not included). Thereafter, replacement parts are

available through our parts supply service.

3.2 Faults caused by misuse, modification, misapplication, neglect or wilful or accidental damage.

3.3 Faults caused by incorrect installation.

3.4 Faults caused by incorrect voltages or installation in areas that require a higher IP rating than offered by
the dryer.

3.5 Repairs or alterations carried out by parties other than Bell-Chem Products Ltd or its authorised agents.

3.6 Damage or malfunction caused by inappropriate cleaning, or lack of necessary cleaning. (Please refer to
our instruction manual for guidance.)

3.7 Consequential damages of losses

1

Exceptions apply – see clause 3.1

Dolphin Three Year Warranties www.dolphindispensers.co.uk

Diagram

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2

8

9

10

11

12

13

14

15

16

17

18

19

3

4

5

6

7

Repair parts list

BC 2002 Hand Dryer Range – parts diagram

Dolphin Three Year Warranties www.dolphindispensers.co.uk

DOLPHIN

Bell-Chem Products Company

Southpoint, Compass Park, Bodiam, Robertsbridge TN32 5BS

Tel: [phone]

Fax: [phone]

www: dolphindispensers.co.uk

[e-mail]

15

16

18

Repair parts list

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

Key

Enclosure (Casing)

Security hex screw

Blower housing (Upper)

Blower housing (Below)

Motor, 240Vac@500W

Motor rubber (Upper)

Motor rubber (Below)

Heater assembly, 240Vac@500W

Circuit Board Module (CBM), 220-240Vac

Base plate

Nylon hole bushing

Insulation Mylar

Terminal block

Blower mounting bracket

Sensor bracket

Sensor (Grouped into Circuit Module)

Cable clamp

Cable Protector

Grounding Screw

Description

1

2

1

1

1

1

1

1

1

1

1

1

1

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1

1

Quantity

THIS UNIT MUST BE FITTED AND SERIVCED BY SUITABLY QUALIFIED PERSONNEL

FIXING DETAIL (READ IN CONJUNCTION WITH LEAFLET ENCLOSED)

1) PLACE TEMPLATE ON WALL AND DRILL 4 HOLES 8 (5/16”) DIAMETER 35 (1-3/8) DEEP.

2) SECURE THE BASE PLATE ON THE WALL WITH THE 4 WALL PLUGS & SCREWS PROVIDED.

3) CONNECTIONS:

A. CONNECT THE LIVE WIRE RED (OR BROWN) TO THE TERMINAL BLOCK MARKED “L”.

B. CONNECT THE NEUTRAL WIRE BLACK (OR BLUE) TO THE TERMINAL BLOCK MARKED “N”.

C. CONNECT THE EARTH WIRE GREEN AND YELLOW (OR GREEN), NOTE BARE EARTH WIRES SHOULD BE

SLEEVED WITH GREEN AND YELLOW OR GREEN SLEEVING TO THE EARTH WASHER MARKED WITH THE

EARTH SYMBOL “ “.

TAPE THIS SHEET TO WALL FOR HOLES LOCATION

212

(8-11/32")

BA

CD

Ø22 Ø7/8”()

ELEC. K.O

130

(5-1/8")

SURFACE CONDUIT

ENTRY LOCATION

83

(3-17/64")

All Dim's

)MM (INCH

General Purpose Suggested

()1270 50"

1/4"

(6)

STRIP LENGTH

DRILL 4 HOLES (A,B,C,D 8 (5/16”) DIAMETER 35 (1-3/8”) DEEP)

Holes Location AFF for C-D Holes

OUTLINE OF COVER

248

(9-49/64”)

220

(8-21/32”)

BELL-CHEM PRODUCTS COMPANY

Code BC2002

248 mm

9-49/64”

220 mm

8-21/32”

145 mm

5-45/64”

Important Information

This Product falls within the scope of the Waste Electrical &

Electronic Equipment Directive 2002/96 EC. (WEEE)

NOTE:

This Product should not be disposed

of with household waste

Please recycle where facilities exist.

Check with your local authority for

recycling advice.

SOUTHPOINT, COMPASS PARK, BODIAM,

ROBERTSBRIDGE, TN32 5BS, U.K.

TEL: [phone]

‘Unit should be mounted to give no less than 300mm clearance

from the bottom of the unit to the nearest surface below’

DOLPHIN

BC 2002 Dolphin Eco Dryer and

BC 2003BM

Dolphin Velocity Behind Mirror Dryer

Trouble Shooting Guide

Please read carefully before use

BC 2002 / BC 2003BM User Manual www.dolphindispensers.co.uk

BC 2002 / BC 2003BM User Manual www.dolphindispensers.co.uk

BC 2002 / BC 2003BM User Manual www.dolphindispensers.co.uk

BC 2002 / BC 2003BM User Manual www.dolphindispensers.co.uk

BC 2002 / BC 2003BM User Manual www.dolphindispensers.co.uk

BC 2002 / BC 2003BM User Manual www.dolphindispensers.co.uk

BC 2002 / BC 2003BM User Manual www.dolphindispensers.co.uk

DOLPHIN

Bell-Chem Products Company

Southpoint, Compass Park, Bodiam, Robertsbridge TN32 5BS

Tel: [phone]

Fax: [phone]

www: dolphindispensers.co.uk

[e-mail]

BC 2002 / BC 2003BM User Manual www.dolphindispensers.co.uk

We, Dolphin Solutions Ltd, declare under our manufacturer’s responsibility that our
HAND DRYERS with the following model numbers:

› BC2001 series

› BC2006

› BC2002 series

› BC2201SS

› BC2400 series

› BC2200W

› BC2200RA

› BC230 series

› BC2011

› BC2007

› BC27-2SCA

to which this declaration relates is in conformity with the requirements of the Low Voltage Directive 2006/951EC in

accordance with the relative standards below: EN 60335-1:2002 +A11:2004 +AI:2004 +AI2:2006 +A2:2006 & EN 60335-2-

23: 2003. Household and similar electrical appliances - Safety - Part 1: General requirements Part 2-23: Particular requirements

for appliances or skin or hair care

CHRIS BEATTIE

Dolphin Solutions Ltd

EC Declaration of Conformity

Dolphin Solutions Ltd
Southpoint, Compass Park,
Junction Road
Bodiam, TN32 5BS,
United Kingdom
T [phone]
[e-mail] dolphinsolutions.co.uk

© Dolphin Solutions Ltd