Page 1
www.dolce-gusto.com
MOVENZA
USER MANUAL
Page 2
1. SAFETY PRECAUTIONS 3
2. MACHINE OVERVIEW 5
3. BEVERAGE EXAMPLES 7
4. RECOMMENDATIONS FOR SAFE USE 8
5. FIRST USE 9
6. PREPARING A BEVERAGE 10
6. 1 ONE CAPSULE (E. G. LUNGO) 10
6. 2 TWO CAPSULES (E. G. CAPPUCCINO) 11
7. CLEANING 13
8. DESCALING AT LEAST EVERY 3–4 MONTHS 14
9. TROUBLESHOOTING 16
9. 1 ON / OFF ICON TURNED TO ORANGE COLOUR 16
9. 2 NO LIQUID COMES OUT – NO WATER? 16
9. 3 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED? 16
9. 4 VARIOUS 18
2
TABLE OF CONTENTS
Page 3
1. SAFETY PRECAUTIONS
1.
Read all instructions and keep these safety instructions. Any type of
misuse of the appliance may result in a potential injury.
2.
Connect the appliance to a mains power socket with an earth
connection only. Mains voltage must be the same as the detailson
the rating plate. The use of incorrect connection will negate the
guarantee and may be hazardous.
3.
This appliance is intended to be usedinhousehold only. Itisnot
intended to be used in following applications, and the guarantee will
notapply for:
– staffkitchen areas in shops, offices andother working envir-
onments;
– farm houses;
– by clients in hotels, motelsand other residential type envir-
onments;
– bed and breakfast type environments;
4.
Your appliance is intendedfor domestic use inside the home only at
analtitude below 3400 m.
5.
In case of any inappropriate use or failure to comply with the
instructions, the manufacturer accepts no responsibility and the
guarantee may notapply.
6.
We recommend using the NESCAFÉ®DolceGusto®capsules
designed and tested for the NESCAFÉ®DolceGusto®machine. They
were designedto interact together – the interaction provides the incup quality that NESCAFÉ®DolceGusto®is known for. Each
capsule is designedto prepare a perfect cup, andcannot be reused.
7.
Do notremove hot capsules by hand. Always use capsule holder
handle to dispose of used capsules.
8.
Always use the appliance on a flat, stable, heat resistantsurface
away from sources of heator water splashes. This appliance shall
notbe placed in a cabinet when in use.
9.
To protect againstfire, electric shock and injury to persons do not
immerse the power cord, plugs or the appliance in water or other
liquid. Avoid spillage on the plug. Never touch the power cord with
wethands. Do not overfill the water tank.
10.
In case of an emergency remove the plug from the mains power
socket immediately.
11.
Close supervision is necessary when the appliance is used near
children. Keep the appliance / power cord / capsule holder outof
reach of children. Children should be supervised to ensure that they
do notplay with the appliance. Never leave the appliance without
surveillance while making a beverage.
12.
This appliance is not intended for use by children or persons with
reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unlessthey have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Persons who have a limited or no
understanding of the operation anduse of this appliance must first
readand fully understand the contents of the user manual, and
where appropriate seek additional guidance on itsoperation
and use from the person responsible for their safety.
13.
Do notuse the appliance withoutthe driptray anddripgrid,
except whena very tall mug is used. Do not use the appliance
for hotwater preparation.
14.
For health reasons, always fill the water tank with fresh
drinkingwater.
15.
After use of the appliance always remove the capsule and
clean the capsule holder. Empty and clean the driptray and
capsule bin daily. Users allergic to dairy products: Rinse the
appliance according to the cleaningprocedure.
16.
The heating element surface is subject to residual heat after
use and plastic housings may feel warm to touch several
minutes upon use.
17.
Unplug from the mains power socket when not in use.
18.
Unplug from the mains power socket before cleaning. Allow to
cool before putting on or taking offparts, before cleaningthe
appliance. Never clean wet or immerse appliance in any fluid.
Never clean the appliance with running water. Never use
detergentsto clean the appliance. Cleanthe appliance only
usingsoft sponges/brushes. The water tank should be cleaned
with a cleanfood-safe brush.
19.
Never turn the machine upside down.
20.
If away for prolonged periods, on holiday, etc. the appliance
mustbe emptied, cleaned andunplugged. Rinse before reuse.
Operate the rinse cycle before re-using your appliance.
21.
Do notturn offthe appliance during the descaling process.
Rinse the water tank and clean the appliance to avoid any
residual descalingagent.
22.
Any operation, cleaning and care other thannormal use must
be undertaken by after-salesservice centres designated by
NESCAFÉ®DolceGusto®hotline. Do not dismantle appliance
and do not put anythinginto openings.
23.
In case of intensive use without allowing sufficient cooling
time, the appliance will stop functioning temporarily with the
red indicator light blinking. This is to protect your appliance
from overheating. Switch the appliance offfor 20 minutes to let
it cool down.
24.
Do notoperate any appliance with a damagedcord or plug. If
the power cord is damaged, it must be replaced by the
manufacturer, its service agentor similarly qualified persons
in order to avoid a hazard. Do not operate any appliance that
malfunctions or has been damaged in any manner. Unplug
cord immediately. Return the damaged appliance to the
nearestauthorised service facility designated by
NESCAFÉ®DolceGusto®hotline.
25.
The use of accessory attachments not recommended by the
appliance manufacturer may result in fire, electric shock or
injury to persons.
26.
Do notlet the cord hang over the edge of a table or counter, or
Page 4
touch hotsurfaces or sharpedges. Do not allow the cord to dangle
(risk of tripping up). Never touch the cord with wet hands.
27.
Do notplace on or near a hot gasor electric burner, or in a heated
oven.
28.
To disconnect, turn the machine off, then remove the plug from the
mains power socket. Do not unplug by pulling the cord.
29.
Always insert the capsule holder in the machine to prepare a
beverage. Do not pull outthe capsule holder before the indicator
stopsblinking. The appliance will not work ifthe capsule holder is
notinserted.
30.
Machines equipped with a locking handle: Scalding may occur if the
locking handle is opened during the brewing cycles. Do not pull up
the lockinghandle before the lightson the machine stop flashing.
31.
Do notput fingers under the outlet during beverage preparation.
32.
Do nottouch the injector of the machine head.
33.
Never carry the appliance by the machine head.
34.
The capsule holder is equippedwith a permanent magnet. Avoid
placingthe capsule holder near appliances andobjects thatcan be
damaged by magnetism, e.g. creditcards, USB drives and other data
devices, video tapes, televisionand computer monitors with picture
tubes, mechanical clocks, hearing aids and loud speakers.
35.
Patients with pacemakers or defibrillators: Do not hold the capsule
holder directly over the pacemaker or defibrillator.
36.
If the mains power socket does notmatch the plug on the appliance,
have the plug replaced with a suitable type by aftersales service
centres designated by NESCAFÉ®DolceGusto®hotline.
37.
Packagingis made of recyclable materials. Contact your local
council / authority for further information on recycling programs.
Your appliance contains valuable materials whichcan be recovered
or recycled.
38.
For additional guidance on how to use the appliance, refer to the
user manual on www.dolce-gusto.com or call
NESCAFÉ®DolceGusto®hotline number.
39.
Please be aware that the appliance is still using electricity whilstin
eco-mode (0.4 W/hour).
40.
Keep the appliance and itscord out of reach of children aged less
than 8 years. Children shall not play with the appliance.
41.
This appliance canbe used by children aged from 8 yearsand above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe
way and if they understand the hazards involved.
42.
Cleaning and user maintenance shall not be made by children
unlessthey are older than 8 and supervised by an adult.
To reduce the risk of fire or electric shock, do not remove
the cover. No user serviceable parts inside. Repair should
be done by authorized service personnel only!
EUROPEAN MARKETS ONLY:
Think ofthe environment!
Your appliance contains valuable materials which
can be recovered or recycled.
Leave it at a local civic waste collection point or at
anapproved service centre, where it will be disposed
of property. European Directive 2012/19/EU on Waste
Electrical and Electronic Equipment (WEEE), stipulates thatused household appliances must notbe
disposed of in normal unsorted municipal waste. Old
appliances must be collected separately to optimise
the sorting and recyclingof their parts and to reduce
the impact on human health and the environment.
The guarantee does not cover appliances that do not work or do not
work properly because they have notbeen maintained and/or
descaled.
Page 5
7 8 9 1141 3
171614
5 62 10
151312
1.
Water tank
2.
Water tank handle
3.
Water level inspection window
4.
Cold water icon
5.
XL volume function
6.
ON/OFF icon / Descaling signal / Error signal
7.
Used capsule icon
8.
Hot water icon
9.
Touch volume selector / Bar display
10.
Rinsing tool
11.
Capsule holder
12.
Cleaning needle
13.
Injector tool
14.
Capsule bin
15.
Injector
16.
Drip tray
17.
Drip grid
ECONOMY MODE:
After 5 minutes of non-usage.
TECHNICAL DATA
NZ
220-240 V, 50/60 Hz, 1340-1600 W
max. 15 bar
1 L
~3.2 kg
5–45 °C
41–113 °F
A = 17.8 cm
B = 18.8 cm
C = 38.8 cm
2. MACHINE OVERVIEW
5
Page 6
2. MACHINE OVERVIEW
6
AUTOMATIC OPENING
Press ON / OFF icon. Machine moves automatically to beverage preparation position.
MANUAL CLOSING
Close machine manually. Make sure that capsule holder is
empty and drip tray is inserted at lowest position.
OPENING / CLOSING
Page 7
3. BEVERAGE EXAMPLES
7
TwoCap sules
TwoCap sulesOneCap sule TwoCap sules
Adjustdrip tray Select volume Choose hot orcold
ESPRESSO CAPPUCCINO CHOCOLETTO CAPPUCCINO ICE
Page 8
Never add hotwater to the water tank!
For rinsingand beverage preparationonly use
drinking water.
Always keepthe machine upright! After finishing preparation, bar display flashes
and ON / OFF icon blinks red for about5 seconds.
During that timedonot try topull out the capsule
holder!
Do nottouch plug withwet hands. Do not touch
machine withwet hands!
Never use a wet sponge. Only use a softdamp
cloth to clean the topof the machine.
Do nottouch usedcapsule after beverage preparation!Hotsurface, risk of burns!
Never touch injector withsurface of finger!Do not
use machine withoutinjector!
Do notuse the rinsingtool for teaor hotwater preparation.
If away for more than2 days (onholidays etc.)the
machine mustbe emptied, cleaned and
unplugged. Before reuse rinse machine according
to instructions in 7. “Cleaning” on page13, beginning withstep4 to step8.
8
4. RECOMMENDATIONS FOR SAFE USE
Page 9
AUTO
1
Ensure to use the correct mains voltage as given in 2.
“MACHINE OVERVIEW” on page5. Connect power plug to
mains power socket. Press ON / OFF icon. Machine moves
automatically to preparing a beverage position.
2
While machine is heating up, ON / OFF icon starts blinking
red. After approx. 30seconds, ON / OFF icon lights up
steady green. Machine is ready to use.
3
Rinse water tank manually withfreshdrinkingwater. Fill
water tank withfreshdrinkingwater. Insert water tank into
machine. Close water tank handle.
4
Make sure thatrinsing tool is in capsule holder and capsule
holder is in machine. Place anempty large container underneath the coffee outlet.
5
Startrinsing with cold water: Set bar display to maximum
level with touch volume selector. Touch cold water icon.
Machine starts rinsing. Lights on bar display vanish progressively.
6
Waituntil countdown is finishedand machine stops.
7
Continue rinsing withhotwater. Setbar display to maximum level withtouch volume selector. Touch hotwater
icon. Machine starts rinsing. Lights on bar display vanish
progressively.
8
Waituntil countdown is finishedand machine stops.
9
Remove rinsing tool. Warning: Hot water! Handle with care!
Empty container. Fill water tank withfreshdrinkingwater.
Insert water tank into machine. Place dripgrid on drip tray.
9
5. FIRST USE
Page 10
6. PREPARING A BEVERAGE
6. 1 ONE CAPSULE (E. G. LUNGO)
1
Check if the water tank contains enoughfreshdrinking
water. Switch on machine. While machine is heating up, ON
/ OFF iconstarts blinkingred. After approx. 30seconds, ON
/ OFF iconlights upsteady green. Machine is ready to use.
2
Adjust drip tray position. Place cupwithcorrect cupsize on
driptray. See 3. "BEVERAGE EXAMPLES" or package.
3
Pull out capsule holder. Makesure rinsing tool is not
inside. Insert capsule in capsule holder. Insert capsule
holder into machine.
4
Use touchvolume selector to illuminate amount of bars in
accordance withthe number of bars shown on capsule,or
selectamount of bars to your own taste. Choose XL beverage for an extrabigcup. Waitaround1.5min if you want to
prepare a second extra bigcup.
5
Touch hotwater icon (or cold water icon–depending on
beverage). Beverage preparationstarts. Stay beside the
machine throughoutthe preparation!Bar display lights vanishprogressively. Machine stops preparationautomatically.
6
After finishing preparationbar display flashes and ON / OFF
iconblinks red for about5 seconds. During that timedonot
try topull outthe capsule holder!
7
After extractionis finishedremove cupfrom driptray.
8
Usedcapsule icon blinks orange until capsule is removed.
Pull out capsule holder. Remove usedcapsule. Putusedcapsule in capsule bin.
9
Rinse capsule holder withfresh drinking water from both
sides. Dry capsuleholder. Insertit back into machine.
Enjoy your beverage!
10
Page 11
1
Check if the water tank contains enoughfreshdrinking
water. Switch on machine. While machine is heating up, ON
/ OFF iconstarts blinkingred. After approx. 30seconds, ON
/ OFF iconlights upsteady green. Machine is ready to use.
2
Adjust drip tray position. Place cupwithcorrect cupsize on
driptray. See 3. "BEVERAGE EXAMPLES" or package.
3
Pull out capsule holder. Makesure rinsing tool is not
inside. Insert first capsule in capsule holder. Insert capsule
holder into machine.
4
Use touchvolume selector to illuminate amount of bars in
accordance withthe number of bars shown on capsule,or
selectamount of bars to your own taste. Choose XL beverage for an extrabigcup. Waitaround1.5min if you want to
prepare a second extra bigcup.
5
Touch hotwater icon (or cold water icon–depending on
beverage). Beverage preparationstarts. Stay beside the
machine throughoutthe preparation!Bar display lights vanishprogressively. Machine stops preparationautomatically.
6
After finishing preparation, bar display flashes andON / OFF
iconblinks red for about5 seconds. During that timedonot
openlocking handle!
7
Usedcapsule icon blinks orange until capsule is removed.
Pull out capsule holder. Remove usedcapsule. Putusedcapsule in capsule bin.
8
Insert secondcapsule in capsuleholder. Insertit back into
machine.
9
Use touchvolume selector to illuminate amount of bars in
accordance withthe number of bars shown on capsule,or
selectamount of bars to your own taste.
11
6. PREPARING A BEVERAGE
6. 2 TWO CAPSULES (E. G. CAPPUCCINO)
Page 12
6. PREPARING A BEVERAGE
6. 2 TWO CAPSULES (E. G. CAPPUCCINO)
10
Touch hotwater icon (or cold water icon–depending on
beverage). Beverage preparationstarts. Stay beside the
machine throughoutthe preparation!Bar display lights vanishprogressively. Machine stops preparationautomatically.
11
After finishing preparationbar display flashes and ON / OFF
iconblinks red for about5 seconds. During that timedonot
try topull outthe capsule holder!
12
After extractionis finishedremove cupfrom driptray.
13
Usedcapsule icon blinks orange until capsule is removed.
Pull out capsule holder. Remove usedcapsule. Putused
capsule in capsule bin.
14
Rinse capsule holder withfresh drinking water from both
sides. Dry capsuleholder. Insertit back into machine.
Enjoy your beverage!
12
Page 13
1
Rinse andclean water tank. Use a clean food-safe brush
and washing-up liquidas needed. Afterwards refill with
freshdrinkingwater andinsert it into machine. The water
tank is notdishwasher proof!
2
Clean dripgridand rinsing tool withfreshdrinkingwater
and clean driptray witha cleanbrush and washing up
liquid. These parts are notdishwasher proof!
3
Clean with washing-up liquid and freshdrinkingwater both
sides of capsule holder. Alternatively washin dishwasher.
Dry it afterwards.
4
Putrinsing tool into capsule holder. Insert capsule holder
into machine. Place anempty large container underneath
the coffee outlet.
5
Switchon machine. While machine is heating up, ON / OFF
iconstarts blinkingred. After approx. 30seconds, ON / OFF
iconlights upsteady green. Machine is ready to use.
6
Rinse themachine: Light upall bars to max. level using
touchvolume selector. Touchhotwater icon. Machine
starts rinsing. Lights on bar display vanishprogressively.
7
Remove and empty container. Warning: Hot water! Handle
with care!
8
Pull out capsule holder. Remove rinsing tool. Reinsert capsule holder. Place dripgrid on drip tray. Theninsertdrip
tray at desiredposition. If any, remove water from water
tank.
9
Switchoffmachine. Unplug power plug!Clean machine with
a soft damp cloth. Dry it afterwards witha soft dry cloth.
7. CLEANING
13
Page 14
www.dolce-gusto.com
Use NESCAFÉ®DolceGusto®liquid
descaler. To order, call the
NESCAFÉ®DolceGusto®hotline or go on
the NESCAFÉ®DolceGusto®website. For
hotline numbers see lastpage.
Do notuse vinegar for descaling! Avoid contact of descaling liquid with any
part of the machine.
Do notpush ON / OFF icon duringdescaling
cycle.
1
If the beverage comes outslower thanusual (evenin
droplets), or if it is cooler than usual or if the power button
is steady orange (descaling signal), the machine has to be
descaled.
2
Switchoffmachine. If any, remove water from water tank.
0.5 l / 0,5 l
3
Mix 0.5 liter freshdrinkingwater withdescaler in a measuring cup. Pour descalingsolutioninto water tank and
insert water tank into machine.
4
Remove dripgridand driptray. Put rinsingtool into capsule holder. Insert capsule holder intomachine. Place an
empty large container underneath the coffee outlet.
5
Press andhold ON / OFF icon for at least 5 seconds. ON /
OFF starts blinking alternately green/ orange and machine
enters descalingmode.
14
6
Touch hotwater icon. Bar display lights vanishprogressively. Machine descales in start-stop operationfor
approximately 2 minutes. Waituntilextractionstops.
8. DESCALING AT LEAST EVERY 3–4 MONTHS
Page 15
7
Touch cold water icon. Bar display lights vanish progressively. Waituntil extraction stops.
8
For a better effect of the descaler, the machine enters a
waiting time of 2 minutes. Bar display lights vanish progressively. The ON / OFF iconblinks alternately green/
orange duringthe waitingtime.
9
Empty andclean container. Rinse andclean water tank. Use
a clean food-safe brush and washing-up liquid as needed.
Afterwards refill withfreshdrinkingwater and insert it into
machine.
10
Touch hotwater icon. Bar display lights vanishprogressively. Waituntil extraction stops.
11
Fill water tank with freshdrinkingwater. Touch cold water
icon. Bar display lights vanish progressively. Wait until
extractionstops.
12
Atthe endof the rinsing cycle, ON / OFF icon lights up
green. Remove container. Switch off machine to exit descaling mode.
13
Pull out capsule holder. Remove rinsing tool. Rinse capsule
holder withfreshdrinkingwater from bothsides. Reinsert
capsule holder. Empty andclean container. Rinse andclean
water tank. Afterwards refill with fresh drinking water and
insert it into machine.
14
Clean machine witha softdamp cloth. Dry it afterwards
with a softdry cloth. Place dripgridon driptray. Then
insert drip tray at desiredposition.
15
8. DESCALING AT LEAST EVERY 3–4 MONTHS
Page 16
16
9. TROUBLESHOOTING
9. 1 ON / OFF ICON TURNED TO ORANGE COLOUR
ON / OFF ICON TURNEDTO ORANGECOLOUR
1
This means thatthe machine needs to be descaled. Follow
instructions in 8. “Descalingatleastevery 3–4months” on
page14.
No liquidcomes out: Beverage preparationstops partway
duringdelivery or does notstart atall. Bar display flashes
and ON / OFF icon blinks red and greenrapidly.
1
Check if the water tank contains enoughfreshdrinking
water. If not, refill withfreshdrinkingwater and touch hot/coldwater icon again to continue preparation. If the water
tank is full proceed as follows.
No liquidcomes out: The capsule may be blocked and under
pressure.
1
Always keepthe machine upright!To stoppreparation,
touchhot/coldwater iconagain. Do notunplug the machine!
Machine releases pressure.
2
Coffee mix is pressedoutof top of capsule holder. Wait
until pressing process is finished. This is the caseif you
hear no noise coming fromthe machine.
9. 2 NO LIQUID COMES OUT – NO WATER?
9. 3 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?
Page 17
3
Do notdrink the coffee!If capsule holder canbe pulled out:
Throw away the capsule. If capsule holder cannotbe pulled
out, waitfor 20minutes, try again. If capsule holder is still
blocked, unplug machine. Call the NESCAFɮDolceGusto
®
hotline. For hotline numbers see last page.
4
Rinse themachine: Follow instructions in 5. “FIRST USE” on
page9. Clean withwashing-up liquid and fresh drinking
water both sides of capsule holder. Rinse drip tray with
freshdrinkingwater andclean it witha clean food-safe
brush.
5
Unplug power plug!Remove water tank. Take outthe
injector tool. Pullcleaningneedle outof injector tool. Keep
needle outofreach of children!
6
Remove capsule holder. Pushinjector tool over injector.7Remove injector only on cold machine! Turn injector tool
anti-clockwise. Remove injector. Do notleave injector unat-
tended! Keepinjectorout ofreachofchildren!
8
Insert cleaningneedle into injector to unclog it. If notpossible, prepare a descaling solutionwithone descaler and
0.5 liter drinkingwater. Putinjector in descalingsolution.
9
Putinjector onto injector tool.
10
Insert injector frombelow into openingof machine. Support
injector withhand. Rotate injector clockwise until it fits. Follow instructions in 8. “Descalingatleast every 3–4
months” on page14.
17
9. TROUBLESHOOTING
9. 3 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?
Page 18
Machine cannotbe switchedon. No opening/ closing of the
machine.
1
Make sure thatthe opening/ closing is notblockedby cable
or surrounding objects.
2
Check if the power plug is correctly plugged into a mains
power socket. If yes, check your electricity supply. If
machine still cannotbe switched on, call the
NESCAFÉ®DolceGusto®hotline. For hotline numbers see
"Machine Hotlines".
Machine does not stay closed.
1
If usedcapsule iconblinks orange: Pull out capsule holder.
Throw away the capsule. Insert empty capsule holder.
2
If machine still does not stay closed: Check if drip tray is
insertedat lowest position. Close machine manually.
Beverage is splashing outof coffee outlet.
1
To stoppreparation, touch active hotor coldwater icon.
Pull out capsule holder. Check capsule. Throw away the
capsule.
2
Insert a new capsulein capsule holder and insertit back
into machine.
18
9. TROUBLESHOOTING
9. 4 VARIOUS
Page 19
If the beverage comes outslower thanusual (evenin
droplets), or if it is cooler than usual the machine has to be
descaled.
www.dolce-gusto.com
1
Use NESCAFÉ®DolceGusto®liquiddescaler. To order,
call the NESCAFÉ®DolceGusto®hotline or go on the
NESCAFÉ®DolceGusto®website. For hotline numbers see
last page. See 8. “Descalingatleastevery 3–4months” on
page14.
ON / OFF icon flashes red fast.
1
Switchoffmachine. Check if capsule is blocked, see “NO
LIQUID COMESOUT – CAPSULE/ INJECTOR BLOCKED?” on
page16. Unplug power plug and wait20minutes. Afterwards plug power plug into mains power socket and switch
machine on.
2
If ON / OFF icon still flashes red call the
NESCAFÉ®DolceGusto®hotline. For hotline numbers see
"Machine Hotlines".
Water accumulates underneathor around machine. Clear
water leaks aroundcapsule holder during beverage preparation.
1
Unplug power plug!
2
Call the NESCAFÉ®DolceGusto®hotline. For hotline numbers see "Machine Hotlines".
19
9. TROUBLESHOOTING
9. 4 VARIOUS
Page 20
AE
800348786
AL
0842 640 10
AR
0800 999 81 00
AT
0800 365 23 48
AU
1800 466 975
BA
0800 202 42
BE
0800 93217
BG
0 800 1 6666
BR
0800 7762233
CA
1 888 809 9267
CH
0800 86 00 85
CL
800 800 711
CO
01800-05-15566
CN
400 630 4868
CR
0800-507-4000
CZ
800 135 135
DE
0800 365 23 48
DK
80 300 100
DO
(809) 508-5100
EC
1800 637-853 (1800 NESTLE)
EE
6 177 441
ES
900 10 21 21
FI
0800 0 6161
FR
0 800 97 07 80
G B
0800 707 6066
GR
800 11 68068
GT
1-800-299-0019
HK
(852) 21798999
HN
800-2220-6666
HR
0800 600 604
HU
06 40 214 200
ID
0800 182 1028
IE
00800 6378 5385
IL
1-700-50-20-54
IT
800365234
JO
+962-65902998
JP
0120-879-816
KR
080-234-0070
KW
+965 22286847
KZ
8-800-080-2880
LB
+961-4548595
LU
8002 3183
LT
8 700 55 200
LV
67508056
MA
080 100 52 54
ME
020 269 902
M
iddle East: +971 4- 8100081
MX
01800 365 2348
MK
0800 00 200
MT
80074114
MY
1800 88 3633
NI
1-800-4000
NL
0800-3652348
NO
800 80 730
NZ
0800 365 234
PA
800-0000
PE
80010210
PH
898-0061
PK
0800-62282
PL
0800 174 902
PT
800 200 153
PY
0800-112121
QA
+974-44587688
RO
0 800 8 637 853
RU
8-800-700-79-79
SA
8008971971
SE
020-299200
SG
1 800 836 7009
SI
080 45 05
SK
0800 135 135
SR
0800 000 100
SV
800-6179
TH
1-800-295588
0-2657-8601
TR
0800 211 02 18
4 44 31 60
T T
(868) 663-7853
TW
0800-000-338
UA
0 800 50 30 10
US
1-800-745-3391
UY
0800-2122
VN
1800 6699
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