Page 1
www.dolce-gusto.com
USER MANUAL
JOVIA
Page 2
2
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
PRODUCT RANGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
FIRST USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
PREPARING A BEVERAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
RECOMMENDATIONS FOR A SAFE USE / ECONOMY MODE . . 10
CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
DESCALING AT LEAST EVERY 3-4 MONTHS . . . . . . . . . . . .14-15
IF NO LIQUID COMES OUT... . . . . . . . . . . . . . . . . . . . . . . .12-13
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16-17
TABLE OF CONTENTS
SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Page 3
3
SAFETY PRECAUTIONS
1. Read these instructions for use carefully before using your appliance for the fi rst time and keep them
to hand for future reference.
2. Connect the appliance to a mains socket with an
earth connection only. Mains voltage must be the
same as the details on the rating plate. The use of
incorrect connection will negate the guarantee and
may be hazardous.
3. This appliance is designed for indoor domestic household use only. It is not intended to be used in following
applications, and the guarantee will not apply for:
- staff kitchen areas in shops, offi ces and other work-
ing environments;
- farm houses;
- by clients in hotels, motels and other residential type
environments;
- bed and breakfast type environments.
4.
Your appliance is intended for domestic use inside the
home only at an altitude below 3400 m.
5. In case of any inappropriate use or failure to comply
with the instructions, the manufacturer accepts no
responsibility and the guarantee may not apply.
6. We recommend using the NESCAFÉ
®
Dolce Gusto®
capsules designed and tested for the NESCAFÉ
®
Dolce
Gusto
®
machine. They were designed to interact together
- the interaction provides the in-cup quality that NESCAFÉ
®
Dolce Gusto
®
is known for. Each capsule is designed to
prepare a perfect cup, and cannot be reused.
7. Do not remove hot capsules by hand. Use handles
or knobs.
8. Always use the appliance on a fl at, stable, heat re-
sistant surface away from sources of heat or water
splashes.
9. To protect against fi re, electric shock and injury to
persons do not immerse the power cord, plugs or
the appliance in water or other liquid. Never touch
the power cord with wet hands. Do not overfi ll the
water tank.
10. In case of an emergency remove the plug from the
pow er socket immediately.
11. Close supervision is necessary when the appliance
is used near children. Keep the appliance / power
cord / capsule holder out of reach of children. Children should be supervised to ensure that they do
not play with the appliance. Never leave the appliance without surveillance while making a beverage.
12. This appliance is not intended for use by children or
persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety. Persons who have a limited or no understanding of the operation and use of
this appliance must fi rst read and fully understand
the contents of the user manual, and where appropriate seek additional guidance on its operation and
use from the person responsible for their safety.
13. Do not use the appliance without the drip tray and
drip grid, except when a very tall mug is used. Do
not use the appliance for hot water preparation.
14. For health reasons, always fi ll the water tank with
fresh drinking water.
15. After use of the appliance always remove the capsule and clean the capsule holder. Empty and clean
the drip tray and capsule bin daily. Users allergic to
dairy products: Rinse the appliance according to the
cleaning procedure.
16. Unplug from the mains socket when not in use.
17. Unplug from the mains socket before cleaning.
Allow to cool before putting on or taking off parts,
before cleaning the appliance. Never clean wet or
immerse appliance in any fl uid. Never clean the ap-
pliance with running water. Never use detergents to
clean the appliance. Clean the appliance only using
soft sponges/brushes. The water tank should be
cleaned with a baby bottle brush.
18. Never turn the machine upside down.
19. If away for prolonged periods, on holiday, etc. the
appliance must be emptied, cleaned and unplugged. Rinse before reuse. Operate the rinse
cycle before re-using your appliance.
20. Do not turn off the appliance during the descaling
process. Rinse the water tank and clean the appliance to avoid any residual descaling agent.
When using electrical appliances, basic safety precautions shall always be followed, including
the following:
Page 4
4
SAFETY PRECAUTIONS
21. Any operation, cleaning and care other than normal
use must be undertaken by after-sales service centres
designated by NESCAFÉ
®
Dolce Gusto® Hotline.
Do not dismantle the appliance and do not put any-
thing into the openings.
22. In case of intensive use without allowing suffi cient
cooling time, the appliance will stop functioning
temporarily with the red indicator light blinking. This
is to protect your appliance from overheating. Switch
the appliance off for 20 minutes to let it cool down.
23. Do not operate any appliance with a damaged
cord or plug. If the power cord is damaged, it must
be replaced by the manufacturer, its service agent
or similarly qualifi ed persons in order to avoid a
hazard. Do not operate any appliance that malfunctions or has been damaged in any manner. Unplug
cord immediately. Return the damaged appliance to
the nearest authorised service facility designated by
NESCAFÉ
®
Dolce Gusto® Hotline.
24. The use of accessory attachments not recommended by the appliance manufacturer may result in fi re,
electric shock or injury to persons.
25. Do not let the cord hang over the edge of a table or
counter, or touch hot surfaces or sharp edges.
Do not allow the cord to dangle (risk of tripping up).
Never touch the cord with wet hands.
26. Do not place on or near a hot gas or electric burner,
or in a heated oven.
27. To disconnect, turn the power button OFF, then
remove the plug from the wall socket. Do not unplug
by pulling the cord.
28. Always close the extraction head with the capsule
holder. Do not pull out the capsule holder before the
indicator stops blinking. The appliance will not work
if the capsule holder is not inserted.
29. Scalding may occur if the lever is opened during the
brewing cycles. Do not pull up the lever before the
lights on the machine stop fl ashing.
30. Do not put fi ngers under the outlet during beverage
preparation.
31. Do not touch the needle of the extraction head.
32. Never carry the appliance by the extraction head.
33. The capsule holder is equipped with permanent
magnets. Avoid placing the capsule holder near
appliances and objects that can be damaged by
magnetism, e.g. credit cards, usb drives and other
data devices, video tapes, television and computer
monitors with picture tubes, mechanical clocks,
hearing aids and loud speakers.
34. Patients with pacemakers or defi brillators: Do not
hold the capsule holder directly over the pacemaker
or defi brillator.
35. If the power socket does not match the plug on the
appliance, have the plug replaced with a suitable
type by after-sales service centres designated by
NESCAFÉ
®
Dolce Gusto® Hotline.
36. Packaging is made of recyclable materials. Contact
your local council / authority for further information
on recycling programs. Your appliance contains valuable materials which can be recovered or recycled.
37. For additional guidance on how to use the appliance, refer to the user manual on www.dolce-gusto.
com or call NESCAFÉ
®
Dolce Gusto® hotline number.
38. Please be aware that the appliance is still using
electricity whilst in eco-mode (0.4 W/hour).
WARNING: To reduce the risk of fi re or electric
shock, do not remove the cover. No user serviceable parts inside. Repair should be done by
authorised service personnel only!
EUROPEAN MARKETS ONLY:
39. Keep the appliance and its cord out of reach of children aged less than 8 years. Children shall not play
with the appliance.
40. This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and if they understand the hazards involved.
Cleaning and user maintenance shall not be made
by children unless they are older than 8 and supervised by an adult.
This appliance is labeled in accordance with Euro-
pean Directive 2002/96/EC concerning used electrical and elec tronic appliances equipment – WEEE).
The di rective determines the framework for the
return and recycling of used appliances as applicable throughout the EU.
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OVERVIEW
0.8 l
5-45 °C
41-113 °F
~2.5 kg
A = 17.1 cm
A
C
B
230 V / 50 Hz / 1500 W
max. 15 bar
NO, SE, FI, DK, ES, IT, CH, UK, DE, LV, LT, EE
120 V / 60 Hz / max. 1500 W
US
220-240 V / 50 Hz / max. 1500 W
AUS, NZ
B = 32.5 cm
C = 22.8 cm
1 4 7 10
2 5 8
3 6 9
Water tank
Hot
Cold
Selection lever
Locking handle
Power button
Stop Capsule holder Drip tray
Drip grid
C
0-12
OFF ON
STOP
1 2
6
8
3 4 5
7
9
10
Page 6
6
PRODUCT RANGE
Ristretto Espresso
Espresso Intenso
Hot Beverage
ESPRESSO
LUNGO
CAPPUCCINO
CHOCOCINO
1
2
1
2
Page 7
7
PRODUCT RANGE
LATTE MACCHIATO
CHAI TEA LATTE
CAPPUCCINO ICE
Cold Beverage
1
2
1
2
1
2
Page 8
8
FIRST USE
STOP
STOP
STOP
Rinse water tank at fi rst.
Fill water tank with fresh, drinking water. insert
water tank to machine.
Switch machine on. Power button starts
blinking red while machine is heating up for
approx. 40 seconds. Afterwards power button
lights steady green and machine is ready.
40 sec
ON
Push selection lever to the “HOT” position.
Machine starts rinsing.
Open locking handle and insert empty capsule
holder. Close locking handle.
Place jug under outlet.
Push selection lever to the “COLD” position.
Machine starts rinsing.
After approx. 60 seconds push selection lever
to the “STOP” position. Empty jug and refi ll
water tank with fresh, drinking water.
Make sure that the selection lever is in “STOP”
position. Then plug the power plug into a
mains power socket.
After approx. 60 seconds push selection lever
to the “STOP” position. Machine stops rinsing and power button blinks red for about 5
seconds.
1
4
7
2
5
8
Place drip grid on drip tray. Then insert drip
tray at desired position of machine.
~60 sec
~60 sec
3
6
9
1 L
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9
PREPARING A BEVERAGE
STOP
Push selection lever to the “HOT” or “COLD”
position as recommended on capsule packs.
Beverage preparation starts.
Take cup from drip tray. Open locking handle.
Adjust drip tray position according to the
chosen beverage (see page 6-7). Place cup on
drip tray.
After reaching the desired level push selection
lever to the “STOP” position. Machine stops
preparation.
Pull out capsule holder and remove used
capsule. Put used capsule in dustbin.
Open locking handle and pull out capsule
holder. Insert capsule in capsule holder and
insert it back in machine. Close locking handle.
After fi nishing preparation the power button
blinks red for about 5 seconds. During that
time do not open locking handle!
Rinse and dry capsule holder with water from
both sides. Insert capsule holder to machine.
Enjoy your beverage!
Switch machine on. Power button starts
blinking red while machine is heating up for
approx. 40 seconds. Afterwards power button
lights steady green and machine is ready.
40 sec
5 sec
1
4
7
2
5
8
3
6
9
Page 10
10
Never fi ll hot water into the water tank! Never open the locking handle during
beverage preparation!
After fi nishing preparation the power
button blinks red for about 5 seconds.
During that time do not open locking
handle!
ECONOMY MODE
RECOMMENDATIONS FOR A SAFE USE
Never push selection lever while locking
handle is opened!
Do not touch used capsule after
beverage preparation! Hot surface, risk
of burns!
5 sec
After 5 minutes of non-usage the machine
automatically shuts down (Economy Mode).
5 min
ON OFF
Never use a wet sponge but only cleaning
towels to clean the head of the machine!
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11
CLEANING
Rinse drip tray with water and clean it with
clean cleaning tools.
Rinse and dry capsule holder with water from
both sides. You can also put it in a dishwasher.
Rinse and clean water tank with clean cleaning tools. Afterwards refi ll with fresh, drinking
water and insert it to machine. The water tank
is not dishwasher proof!
Switch machine on. Power button starts
blinking red while machine is heating up for
approx. 40 seconds. Afterwards power button
lights steady green and machine is ready.
40 sec
Place drip grid on drip tray. Then insert drip
tray at desired position of machine.
Open locking handle and insert empty capsule
holder. Close locking handle and place jug.
STOP
After approx. 10 seconds push selection lever
to the “STOP” position. Empty and clean the jug
with clean cleaning tools.
Push selection lever to the “HOT” position.
Machine starts rinsing.
~10 sec
1
4
7
2
5
8
Switch machine off . Unplug power plug. Clean
machine with a soft damp cloth. Dry it afterwards with a soft dry cloth.
9
3
6
OFF
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12
IF NO LIQUID COMES OUT...
STOP
Turn selection lever to neutral position.No liquid comes out and the machine makes
a loud noise.
The capsule may be blocked and under pressure.
Then lift the locking handle and remove the
capsule holder.
Check if there is water in the water tank: if not,
refi ll and move lever again to hot/cold posi-
tion to continue preparation; if yes proceed as
follows:
Do not use force to lift the locking handle.
Throw away the capsule.
Wait for 20 minutes to reduce the pressure.
21
1
4
3
2
5
3
20 min
A
Check if locking handle can be lifted easily: NO - see section A (below) / YES – see section B (next page)
Page 13
13
The injector may be blocked. Lift the locking handle and remove the capsule
holder.
Throw away the capsule.
1
Unplug machine. For better access to injector
tilt machine.
Remove the water tank and take out the cleaning needle. Close the locking handle. Remove
the drip tray.
Unblock the injector with the cleaning needle.
A descaling of the machine is recommended
at this stage.
456
23
IF NO LIQUID COMES OUT...
B
Page 14
14
DESCALING AT LEAST EVERY 3-4 MONTHS
If the beverage comes out slower than usual (even in droplets),
or if it is cooler than usual or if the power button light is steady
orange, the machine has to be descaled.
Mix 0.5 litre fresh, drinking water with descaler
sachet in a measuring cup.
Pour descaling solution into water tank and
insert water tank to machine.
Call NESCAFÉ® Dolce Gusto® Hotline
or go on the NESCAFÉ® Dolce Gusto®
website. For Hotline numbers see
Safety Precaution booklet.
Switch machine OFF.
1
4
23
0.5 L
www.dolce-gusto.com
Open locking handle and insert empty capsule
holder. Close locking handle and place jug.
5
Press and hold power button for at least
5seconds. Power button starts blinking orange
and machine enters the descaling mode.
5 sec
6
Push selection lever to the “HOT” position.
Machine starts rinsing, power button blinks
orange. Allow the entire descaling solution to
pass through the water system.
9
7
OFF
STOP
STO
2 min
Wait for 2 minutes to let the descaling solution
work.
After water tank is empty push selection lever
to the “STOP” position.
8
Page 15
15
IMPORTANT HINTS
Follow instructions on descaling kit
user manual.
Avoid contact of descaling liquid
with any part of the machine.
Do not use vinegar for descaling. Do not push power button during
descaling cycle.
10
15
11
1/2
STOP
12
13
STOP
STO
14
DESCALING AT LEAST EVERY 3-4 MONTHS
OFF ON
Empty jug and water tank. Rinse and
clean water tank with clean cleaning tools.
Afterwards refi ll with fresh, drinking water and
insert it into machine.
Place empty jug. Push selection lever to the
“HOT” position. Machine starts rinsing, power
button blinks orange.
Check visually when water tank is half full.
Push selection lever to the “STOP” position.
Push selection lever to the “COLD” position.
Machine starts rinsing, power button blinks
orange.
Check visually when water tank is empty. Push
selection lever to the “STOP” position.
Refi ll water tank with fresh drinking water and
insert it into machine. Clean machine with a
soft damp cloth. Dry it afterwards with a soft dry
cloth. Switch machine OFF. Afterwards switch
machine ON. Power button starts blinking green.
Page 16
16
TROUBLESHOOTING
Machine cannot be switched on.
Beverage is splashing out of coff ee outlet.
Check if the power plug is plugged correctly
into a mains power socket. If yes check your
electricity supply.
If machine still cannot be switched on call
NESCAFÉ® Dolce Gusto® Hotline. For hotline
numbers see safety precaution booklet.
12
Stop preparation, pull out capsule holder and
check capsule. There should be only one hole
in the capsule. Throw away capsule with more
than one puncture.
1
Insert a new capsule in the capsule holder and
insert it back in the machine.
2
If the beverage comes out slower than usual
(even in droplets), or if it is cooler than usual
or if the power button light is steady orange,
the machine has to be descaled.
Call NESCAFÉ® Dolce Gusto® Hotline or go on
the NESCAFÉ® Dolce Gusto® website. For hotline numbers see Safety Precaution booklet.
1
www.dolce-gusto.com
Page 17
17
TROUBLESHOOTING
Power button stays red. Switch machine off . Check if capsule is blocked
(see page 12). Unplug power plug and wait
20 minutes. Afterwards plug power plug into
mains power socket and switch machine on.
1
If power button still fl ashes red call NESCAFÉ®
Dolce Gusto® Hotline. For hotline numbers see
safety precautions booklet.
2
20 min
OFF
ON
Page 18
www.dolce-gusto.com
UMDL-JVA-EN-2015/01
HOTLINES
0842 640 10
AL
JP
81-35651-6848
(machines)
81-35651-6847
(capsules)
AT
0800 365 23 48
AU
1800 466 975
AR
0800-999-8100
HU
KZ
ME
06 40 214 200
8-800-080-2880
020 269 902
0800 600 604
0842 640 10
67508056
5267 3304
01800 365 2348
(Lada sin costo)
HR
KS
LV
00800 6378 5385
800365234
8002 3183
0800 00 200
0 800 1 6666
0800 86 00 85
35460100
BG
CH
DK
BE
CA
DE
FI
FIL
0800 93217
1 888 809 9267
0800 365 23 48
0800 0 6161
898-0061
BS
CZ
ES
0800 202 42
800 135 135
900 10 21 21
BR
CL
EE
0800 7762233
800 4000 22
6 177 441
FR
0 800 97 07 80
800 11 68068
GR
IE
IT
LU
MK
HK
KO
LT
2179 8888
080-234-0070
8 700 55 200
1800 88 3633
MY
MT
80074114
PL
SE
SR
US
ZA
0800 174 902
020-29 93 00
0800 000 100
1-800-745-3391
086 009 6116
(toll free)
+27 11 514 6116
PE
RU
SL
80010210
8-800-700-79-79
080 45 05
NO
RO
SK
UKR
800 80 730
0 800 8 637 853
0800 135 135
0 800 50 30 10
NL
PT
SG
UK
0800-3652348
800 200 153
1 800 836 7009
0800 707 6066
MEX
The guarantee does not cover appliances that do not work or do not work properly because they
have not been maintained and/or descaled.
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