Dokki.eu CLK-1 Quick Reference Manual

Quick Reference Guide CLK-1 DOKKi.eu
Legal Notices This manual and any examples contained herein are provided "as is". JNC makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability, non-infringement and fitness for a particular purpose. JNC shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples contained herein.
Reproduction, adaptation or translation of this manual is prohibited without prior written permission of JNC Service B.V.
CAUTION: This Quick Reference Guide may be revised or withdrawn at any time without prior notice.
UNPACKING
Do NOT use a knife to open the package or contents as this may result in damage to the product(s)
Open the outer box on the top-side. Take the CLK-1 from it's box and remove the bubble-foil.
BOX CONTENTS
CLK-1 docking station
Promotional items aren't listed here.
The insertion area is as tight as possible to ensure stability for the scanner. This also means that the scanner won't fit when used in combination with any available sleeve or case (rubber, leather, etc.).
By removing the USB cover from the scanner dust and/or moist can penetrate the connector and opening(s) behind the USB cover more easily. It is possible that the products' IP rating has been altered too. Removing any original part from the scanner could void warranty. Doing so is at your own risk!
The CLK-1 will fit Opticon scanner models OPH-3000 and CLK-3000 (also known as 'Opticon SMART'). Before inserting any scanner in the dock be sure to remove the USB cover (if any). Save the USB cover in case it's needed at a later stage.
POSITIONING
The CLK-1 has rubber feet on the bottom and can be used on a flat surface. Please make sure the CLK-1 is positioned on a firm background which is level.
DOKKi.eu is a trademark of JNC Service B.V. ('JNC'). Copyright JNC Service B.V. All rights reserved.
CLK-1_QRG-001 / June 2014
DOKKi CLK-1
Quick Reference Guide CLK-1 DOKKi.eu
POWER AND CONNECTION
Plug the USB cable into the mini USB connector in the bottom of the CLK-1.
The CLK-1 is now ready for use.
CLK-1 USAGE SAMPLES
CHARGE ONLY
You can use the CLK-1 as a 'charge only dock'.
COMMUNICATION AND CHARGING (MIXED) You can also communicate with the PC through the CLK-1. For this connect the CLK-1 with an appropriate USB cable to a PC. Be aware that the cradle itself doesn't create it's own random Virtual Com Port (VCP)!
DRIVER INSTALLATION FOR COMMUNICATION WITH PC – depending on usage
The DOKKi.eu CLK-1 docking station itself does not need a separate driver. The only driver that needs to be installed on your PC is the appropriate driver for your scanner model and designated type of usage. If not already done so, please follow the instructions for driver installation in the corresponding manual that belongs to your scanner model.
DOCKING YOUR SCANNER Take the scanner in your hand with the display up and facing towards yourself. Hold it with the front side at the same angle as the front-plate of the CLK-1. Make sure the handstrap points to the right so it can slide through the right side opening. Now put the backside (at battery height) against the back-plate of the CLK-1 and let the scanner slide down towards the USB connector. Make sure you feel the USB connectors make proper contact and then gently press the scanner down into its place.
Press firmly but never use excessive force when pressing down as this might damage the connectors!
Always check for obstructions on both connectors before trying to dock the scanner.
ACCESSORIES
none at the moment
Check for available accessories on our website.
DOKKi.eu is a trademark of JNC Service B.V. ('JNC'). Copyright JNC Service B.V. All rights reserved.
CLK-1_QRG-001 / June 2014
CLK-1 bottom view USB connector
Quick Reference Guide CLK-1 DOKKi.eu
TROUBLESHOOTING
If you are experiencing any problem with the CLK-1 the first thing to check is if the scanner operates correctly when connected directly to the PC with an USB cable. Do so by plugging the USB cable that came with your scanner into your scanner and make sure the other end of the USB cable goes directly into the PC (bypassing any present HUB). If it does function properly continue at the check-list below, otherwise the problem is with your scanner itself, the USB cable or the PC (USB port and/or driver(s)).
Checklist
No power *1 - Is the scanner firmly pressed into the docking station?
- Are the cables working and properly connected?
- Is the PC switched on?
No communication *1 - Is the scanner fully charged?
- Are the necessary scanner drivers properly installed?
- Do the communication settings match between scanner and the PC?
- Are there no other programs polling on the same COM-port?
*1 and if connected to a powered USB hub
- Is the power-supply of the USB hub plugged in?
- Is one port on the USB hub failing, or are all ports faulty?
- Is the USB cable securely fitted on both ends?
If you have any questions regarding the use of the DOKKi.eu CLK-1 docking station please contact your dealer.
BY OPENING THE PACKAGE OF THIS PRODUCT YOU AGREE TO BECOME BOUND
BY THE LIABILITY AND WARRANTY CONDITIONS.
Limited Warranty, Liability and Disclaimers This Limited Warranty and Disclaimer extends only to products purchased directly from DOKKi.eu or a DOKKi.eu Authorized Dealer as
stated on our website (http://www.dokki.eu/dealers).
Under no circumstance JNC will be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, revenue, income, goodwill, use, data, or other intangible losses that arise from use or inability to use the CLK-1, even if JNC has been informed about the possibility of such damages.
The DOKKi.eu CLK-1 is warranted for a period of one year after purchase, covering defects in material and workmanship. JNC will repair or, at its opinion, replace products that prove to be defective in material or workmanship under proper use during the warranty period. The warranty does not apply to defects resulting from (a) improper or inadequate maintenance measures taken; (b) interfacing parts or supplies not supplied or authorised by JNC; (c) unauthorized modification or misuse; (d) operation outside the applicable environmental parameter limits specified for the product; or (e) improper site preparation or maintenance for installation.
Outside The Netherlands, return the product to your dealer. Follow the instructions provided by your dealer.
DOKKi.eu is a trademark of JNC Service B.V. ('JNC'). Copyright JNC Service B.V. All rights reserved.
CLK-1_QRG-001 / June 2014
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