Docomo SH-10C Instruction Manual

’11.5

Thank you for purchasing “docomo PRIME

SH-10C terminal
(includes
warranty and
Back Cover
SH52)

Battery
Pack SH27

Desktop
Holder
SH35

Manual
(Japanese
version)

The explanations in this manual are based on

the case when Kisekae tool is set for the
handset color “Black”.

The screens and illustrations in this manual

are shown as examples. The actual screens
and illustrations may differ.

Note that “SH-10C” is referred to as the

“FOMA terminal” in this manual.

Reproduction of this manual in part or in

whole is prohibited.

The contents of this manual are subject to

change without prior notice.

Introduction

series SH-10C”. Before use of SH-10C, make
sure that you read this manual to ensure
proper operation.

Explanation for operation of SH-10C

Other than this manual, “Guide” (contained
in the FOMA terminal) or “Manual (detailed
edition)” (PDF file) explains how to operate
SH-10C.
 “Manual” (this manual)

Explanation for contents displayed on the
screen or operation of basic function

 “Guide” (in Japanese only) (contained in

the FOMA terminal)
Explanation for the outline and operation
of frequently-used function

From SH-10C In the Normal menu,
[Tool]/[Guide]/select an item

 “Manual (detailed edition)” (in Japanese

only) (PDF file)
Explanation for the detailed information
and operation of all functions

From a PC Download from the DOCOMO
website
http://www.nttdocomo.co.jp/support/trouble/
manual/download/index.html
※ The URL and contents are subject to

change without prior notice.

Basic package

For details on optional parts compatible with the

FOMA terminal nP. 91

Contents

Introduction

More

Convenient

Others

Enjoy

Search

Basic

Operation

Connect

FOMA Terminal ............................ 2

What You Can Do with SH-10C.... 3

Part Names and Functions .......... 4

Viewer Position ............................. 6

Precautions (Always follow these

directions)......................................7

Handling Precautions .................17

Waterproof/Dust-proof function ...

23

Before Using ............................... 29

Screen Explanation .................... 33

Character Entry........................... 40

Sound/Screen Setting.................41

Lock/Security............................... 45

Call ............................................... 49

Mail............................................... 55

Phonebook................................... 58

i-mode/Full Browser ................... 59

i-Channel ..................................... 62

Map/GPS ......................................63

Camera......................................... 65

1Seg ............................................. 69

Music............................................ 71

i-appli/i-Widget ............................74

i-motion/Movie.............................75

Osaifu-Keitai................................ 76

i-concier....................................... 77

Convenient Tools ........................ 78

Data Management .......................81

Support ........................................85

Appendix...................................... 92

Index ...........................................111

Introduction

1

FOMA Terminal

SH-10 supports with W-CDMA, GSM/GPRS and

Wireless LAN System.

Because the FOMA terminal relies on radio

signals, it cannot be used in places with no
signal (such as tunnels, underground or in
buildings), in places with a weak signal or
outside the FOMA service area. You may not
use the FOMA terminal in the upper floors of a
building even with no obstructions in sight.
There may also be times when the signal is
strong and you are not moving but the call is
interrupted.

Because the FOMA terminal uses electrical

signals, it is possible for a third party to listen in
on a conversation. However, since the W-CDMA
and GSM/GPRS system automatically applies
privacy to every call, a third party that tries to
listen in only hears static.

The FOMA terminal converts conversations into

a digital signal and sends it to the other party
over the radio. If the signal cannot be
reconverted properly by such as moving to an
area with a weak signal, the voice may not be
heard correctly.

Keep a separate memo and note information

(e.g. phonebook, schedule, memo, record
message, voice memo) stored in the FOMA
terminal. DOCOMO shall not be liable for any
loss of content due to a failure, repair, upgrade
or other handling of the FOMA terminal.

It is recommended to save the important data to

the microSD Card. If you own a PC, you can
also transfer and store the information such as a
phonebook, mail and schedule to your PC using
DOCOMO keitai datalink.

The user hereby agrees that the user shall be

solely responsible for the result of the use of
SSL/TLS. Neither DOCOMO nor the certifier as
listed herein makes any representation and
warranty as for the security in the use of SSL/
TLS. In the event that the user shall sustain
damage or loss due to the use of SSL/TLS,
neither DOCOMO nor the certifier shall be liable
for any such damage or loss.
Certifier: VeriSign Japan K.K., Cybertrust Japan

Co., Ltd., GlobalSign K.K., RSA
Security Japan Ltd., SECOM Trust
Systems Co., Ltd., Comodo CA Ltd.,
Entrust, Inc., Go Daddy, Inc.

The FOMA terminal supports the FOMA

Plus-Area and the FOMA HIGH-SPEED area.

The explanations in this manual are based on

the case of using UIM.

Unlocking SIM card

The FOMA terminal can unlock the SIM card. Unlock
the SIM card to use non-DOCOMO SIM cards.

SIM card can be unlocked at a docomo Shop.
Commission is incurred separately for unlocking

SIM card.

When using non-DOCOMO SIM card, some

services and functions are unavailable.
DOCOMO shall not be liable for guaranteeing
operation of the FOMA terminal.

For details on unlocking SIM card, refer to

DOCOMO website.

Introduction

2

What You Can Do with SH-10C

Koe-no-Takuhaibin nP. 49

Koe-no-Takuhaibin is a service to record
your message by voice call and notify the
other party that your message was
recorded by SMS. Also, if the other party
played the message, SMS notifies you that
your message was played. You can record
or play messages in the same easy
operation as you make a call.

Guide (in Japanese only)
nP. 39

Guide is a convenient function which
allows you to check an operation method of
function on the FOMA terminal. You can
search immediately without a manual.

eco mode nP. 44

eco mode is a function to conserve battery
power by adjusting display brightness etc.
Also, eco mode can be set to ON
automatically according to battery level.

i-concier (in Japanese only)
nP. 77

i-concier is a service to support your life
like butler or concierge. It can keep your
various data (information of your living
area, memo, schedule, ToruCa,
phonebook, etc.) and timely provide
information tailored to the content of memo
and schedule, your living area, current
location or hobbies and diversions.

Wi-Fi nP. 79

You can connect to the access point at
home or public wireless LAN service or
connect Wi-Fi compatible device using the
FOMA terminal as the access point (base
unit).

Waterproof/Dust-proof
function nP. 23

The FOMA terminal is waterproof and
dust-proof.
You can call or watch 1Seg programs in
the rain, in a bathroom, at a poolside, etc.
Also, rinse off dirt from the FOMA terminal
with tap water.

Highly-functional camera
nP. 65

The FOMA terminal has built-in
highly-functional camera offering
approximately 16.1 million effective pixels
(Recorded pixels: approximately 15.9
million pixels).
You can shoot 3D still pictures.

3D display function nP. 35

Since this FOMA terminal is compatible
with 3D display, you can display 3D
stand-by display, play 3D still/moving
pictures and use 3D compatible i-appli.

Introduction

3

Part Names and Functions

Key illustrations may look different from actual

keys.

Introduction

4

Using earphone

Connect an earphone compatible with external
connector terminal (sold separately).
In addition, when using an earphone which
does not support external connector terminal,
connect with a plug adapter (sold separately).

AC adapter (charging) and Stereo Earphone/
Microphone 01 (earphone/microphone
terminal) share the same entry point.

Connection example for Stereo
Earphone/Microphone for external
connector terminal 01 (sold separately)

Stereo
Earphone/
Microphone 01

AC adapter

1 Earpiece
2 Main display/Touch panel (nP. 33, P. 37)
3 Brightness sensor

Detects brightness of the surrounding area.
Do not cover the sensor area with your hand

or a sticker.

4 z: MENU/Operation guidance key (nP. 36,

P. 42)

5 m: Mail/Operation guidance key (nP. 36,

P. 55)

6 s: Start/Hands-free key (nP. 49)
7 1 to 9, *, 0 and #: Dial/Character

entry keys

8 $: Multi/VeilView key (nP. 42)
9 Sub camera

Use to shoot a still/moving picture of yourself.

a wt: Multi-guide key (nP. 36)
b C: Camera/Operation guidance key

(nP. 36, P. 66)

c i (,): i-mode/Operation guidance key

(nP. 36, P. 59)

d c (J): i-Channel/Clear key (nP. 62)

Displays the channel list.
Returns to the previous screen.

e H: Power/End key (nP. 31)

Press for at least 2 seconds to turn the power

on/off.

Use to end the function being activated and

return to stand-by display.

f y: 3D/TV key

Switches 3D/2D display.
Activates 1Seg.

g Mouthpiece/Microphone

d/Charging LED

h Calle

Flashes while receiving a call
Illuminates while charging.

i External connector terminal

Integrated terminal to use for charging and

connecting the earphone/microphone, etc.

j HDMI terminal (type D)

Use for connecting commercially available

HDMI cable.

k Strap hole

etc.

Introduction

5

l Sub display (nP. 34)
m GPS antenna*
n microSD Card slot (nP. 82)
o 1Seg antenna

Use to receive 1Seg.

p FOMA antenna*
q Main camera

Use to shoot still pictures or moving pictures.

r Picture Light

Illuminates/flashes while activating the

camera/shooting.

s Infrared port (nP. 83)
t b mark (nP. 76, P. 83)
u Speaker
v &: Side key

Use to shoot still pictures or moving pictures.

w Back cover (nP. 24)
x Back cover lever (nP. 24)
y Charger terminal (nP. 30)

Use for charging with the accompanying

desktop holder.

* The antenna is built in the terminal. Covering the

antenna area with your hand may influence the
quality.

Viewer Position

To use the FOMA terminal, open it (normal
position) or use it in the viewer position.

You can continue to operate with the touch

panel when you switch the FOMA terminal to the
viewer position while you use the function in the
normal position.

Viewer position

1

Open carefully with both hands.

2

Rotate the display 180° to the right.

3

Introduction

6

Flip the display forward.

4

Cautions when rotating

Note the following when rotating the FOMA

terminal display.
 Do not hit the key surface, etc. May damage

the key surface (See “Cautions when
rotating”).

 Do not rotate to the left or further than 180°.

Setting action when setting to the
viewer position

You can set the action when setting the handset to
the viewer position in the stand-by display.

In the Normal menu, [Setting]/

1

[Screen/Display]/[Stand-by
display setting]/[Scrn rotation
set]

Select the setting

2

Precautions (Always follow

these directions)

Before use, read these “Precautions” carefully and

use your FOMA terminal properly.
Keep this manual in a safe place for future
reference.

These precautions contain information intended to

prevent bodily injury to the user and to surrounding
people, as well as damage to property, and must be
observed at all times.

The following symbols indicate the different
degrees of injury or damage that may occur if
information provided is not observed and the
FOMA terminal is used improperly.

This symbol indicates
that “death or serious

Danger

Warning

Caution

bodily injury may
directly and
immediately result
from improper use”.

This symbol indicates
that “death or serious
bodily injury may
result from improper
use”.

This symbol indicates
that “minor injury and/
or property damage
may result from
improper use”.

Introduction

7

The following symbols indicate specific

Danger

directions.

Indicates a prohibited action.

Indicates not to disassemble the
device.

Indicates not to handle the device with
wet hands.

Indicates not to use the device near
water or get it wet.

Indicates that instructions
specified are compulsory (must
be followed).

Indicates that the power cord must be
unplugged from the outlet.

“Precautions” is explained in the following
seven sections.

Handling the FOMA terminal, battery pack,

adapters, desktop holder, and UIM (general)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 8

Handling the FOMA terminal . . . . . . . . . . . . . . . P. 9

Handling battery pack. . . . . . . . . . . . . . . . . . . . P. 12

Handling adapters and desktop holder. . . . . . . P. 13

Handling UIM . . . . . . . . . . . . . . . . . . . . . . . . . . P. 14

Handling near electronic medica l equipment

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 15

3D images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 15

Handling the FOMA terminal, battery
pack, adapters, desktop holder, and
UIM (general)

Do not use, store or leave the
equipment in locations subject to
high temperatures, such as near a
fire, in direct sunlight or inside a car

May cause fires, burns or bodily injury.

May cause fires, burns, bodily injury or electric shock.

May cause fires, burns, bodily injury or electric shock.

May cause fires, burns, bodily injury or electric shock.
Refer to the following for details on waterproofness.
n“Waterproof/Dust-proof function” on P. 23

May cause fires, burns, bodily injury or electric shock.

on a hot day.

Do not place the equipment inside
cooking appliances such as
microwave ovens or pressure
cookers.

Do not attempt to disassemble or
modify the equipment.

Do not get the equipment wet with
water, drinking water, pet urine, etc.

Use only the battery packs and
adapters specified by NTT DOCOMO
for use with the FOMA terminal.

Introduction

8

Do not subject the equipment to

Warning

Caution

Warning

strong impacts or throw it.

May cause fires, burns, bodily injury or electric shock.

Do not allow conductive materials
(such as metal objects and pencil lead)
to come into contact with the charger
terminal, external connector terminal or
HDMI terminal. In addition, do not insert

May cause fires, burns, bodily injury or electric shock.

May cause fires or burns.

May cause a gas explosion or fire.
To use Osaifu-Keitai in locations such as gas stations,
make sure to turn off the power in advance (If the IC card
lock is set, disable the lock before turning off the power).

May cause fires, burns, bodily injury or electric shock.

such objects.

Do not cover or wrap the equipment
with bedding, etc. when using or
charging.

Make sure to turn off the FOMA
terminal and not to charge the battery
in locations such as gas stations
where flammable gas is generated.

If you notice anything unusual, such
as an unusual odor, overheating,
discoloration or deformation during
use, charging or storage, immediately
follow the instructions below.
Unplug the power cord from the

outlet or cigarette lighter socket.

Turn off the FOMA terminal.
Remove the battery pack from the

FOMA terminal.

Do not leave the equipment on
unstable surfaces, such as on a

May fall and cause injury.

May cause fires, burns or electric shock.

May result in bodily injury.

A young child may swallow the equipment or suffer
other bodily injury.

The FOMA terminal, battery pack or ada pters may become
warm if i-appli, videophone or 1Seg is used for a long time while
charging.
Touching high temperature areas for a long time may cause skin
irritations, itchi ness or low-temperature burn in so me people.

wobbling table or sloped surface.

Do not store the equipment in
locations that are subject to
humidity, dust or high temperatures.

If being used by a child, have a guardian
teach him/her the proper handling
procedures. In addition, check that the
child is using the equipment as directed.

Keep the equipment out of the reach
of young children.

Be very careful when using the FOMA
terminal connected to adapters
repeatedly or for a long time.

Handling the FOMA terminal

Do not aim the infrared port towards
the eyes.

May cause eye injury.

Introduction

9

Do not aim the infrared port towards

Picture Light

home electric appliances with an
infrared device during Ir communication.

May interfere with the operation of infrared devices and
cause an accident.

Do not use Picture Light near people’s faces. Eyesight
may be temporarily affected leading to accidents.
Precautions:
The picture light source used for this product may emit
the light over the safety level for eyes when operations
such as undirected adjustments are intentionally made.
Therefore, do not disassemble the terminal.

Do not point the illuminated light
directly at someone’s eyes.
Especially when you shoot still
pictures or moving pictures of
young children, keep 1 m or more
distance from them.

EN60825-1:1994 A1:2002 & A2:2001

CLASS1
LED Product

CAUTION:

Use of controls, adjustments or performance of
procedure other than those specified herein may result
in hazardous radiation exposure. As the emission level
from Picture Light LED used in this product is harmful to
the eyes, do not attempt to disassemble the cabinet.
Servicing is limited to qualified servicing station only.

Introduction

10

Do not allow water or other liquids, metal,
flammable material or other foreign
objects to enter the UIM or microSD Card

May cause fires, burns, bodily injury or electric shock.

slot on the FOMA terminal.

Do not shine the light at anyone
driving a car or other vehicles.

May prevent a driver from driving safely and cause a
traffic accident.

Turn off the FOMA terminal in areas
where the use of mobile phones is
prohibited, such as in aircraft or
hospitals.

May interfere with the operation of electronic devices
and electronic medical equipment.
In addition, if auto power on function is set to on, disable
this function before turning off your mobile phone.
Follow the instructions given by the respective medical
facilities regarding the use of mobile phones on their
premises.
Actions such as using a mobile phone aboard aircraft
are prohibited and punishable by law.
However, follow the instructions on use of the mobile
phone given by the airline if the mobile phone can be
used aboard aircraft by setting the mobile phone such
as setting it not to emit radio wave.

Keep the FOMA terminal away from
the ears during a call in which
hands-free is set or while the ring
tone is ringing.
When you attach the earphone/
microphone, etc. to the FOMA
terminal to play games or music, do
not make the volume too loud.

Excessive high volume may damage your hearing.
Also, it may prevent you from hearing the ambient
sounds and cause an accident.

Earphone Signal Level

Caution

The maximum output voltage for the music player
function, measured in accordance with EN 50332-2, is

28.0 mV.

If you have a weak heart, take extra
precautions when setting functions
such as the vibrator and ring tone

May have harmful effects on your heart.

volume for incoming calls.

If you are using electronic medical
equipment, contact the respective
manufacturer or vendor to check
whether the operation of the
equipment is affected by signals.

May interfere with the operation of electronic medical
equipment, etc.

Turn the FOMA terminal off near
high-precision electronic devices or
devices that use weak electronic
signals.

May interfere with the operation of electronic devices.

Take particular care with the following devices

Hearing aids, implanted cardiac pacemakers, implanted
cardioverter-defibrillators or other electronic medical
equipment. Fire alarms, auto matic doors, and other
equipment controlled by electronic signals. If you use
an implanted cardiac pacemaker, implanted
cardioverter-defibrillator or other electronic medical
equipment, contact the respe ctive manufacturer or
vendor to check whether the operation of the equipment
is affected by signals.

In case that the display part or camera
lens is damaged, make sure to pay
attention to a broken glass and the

The surface of the display part is covered by a protective film
while the surface of camera lens is covered by a plastic panel
so as to minimize the possibility of glass scattering. However,
touching the broken or exposed parts may cause injury.

exposed inside of the FOMA terminal.

Do not swing the FOMA terminal by
its antenna, strap, etc.

May hit you or others around you, resulting in bodily injury.

Do not use the damaged FOMA
terminal.

May cause fires, burns, bodily injury or electric shock.

When using motion tracking or
motion sensor, confirm the safety of
surroundings, hold the FOMA
terminal securely and do not swing it
around more than necessary.

May result in bodily injury.

If the display is broken and internal
substances such as liquid crystal
then leaks, do not get the liquid on

May result in loss of eyesight and harm to your skin.
If internal substances such as liquid crystal come into
contact with your eyes or mouth, immediately rinse your
eyes or mouth with clean water and see a doctor.
If the liquid comes into contact with your skin or clothes,
immediately wipe it off with alcohol, and wash with
water and soap.

your skin (face, hands, etc.).

The surface of the display part is
covered by a protective film for
ensuring the security against damages
caused by dropping or giving strong
impacts on the equipment. Do not
remove the film forcibly or damage it.

Using the equipment with the film removed may
damage the display and cause bodily injury.

Introduction

11

If you use the FOMA terminal in an

Danger

automobile, contact the automobile
manufacturer or vendor to check
whether the operation of the
electronic equipment is affected by

May interfere with the operation of electronic equipment
in some vehicle models. In such cases, stop using the
FOMA terminal.

For details on materials of each part n“Material list”
on P. 16

May result in bodily injury.

Otherwise, eyesight may be decreased.

signals.

Use of the FOMA terminal may cause
skin irritations such as itchiness,
rashes or eczema in some people. If
this occurs, immediately stop using
the FOMA terminal and seek medical
treatment.

Do not close the FOMA terminal on
your fingers or objects such as the
strap.

Look at the display in a well-lit place,
keeping a certain distance from the
screen.

Handling battery pack

Check the type of battery using the information
printed on the battery pack label.

Label Battery type

Li-ion00 Lithium-ion

Do not touch terminals with metallic
objects such as wires. In addition,
do not carry or store the battery

The battery pack may catch fire, explode, overheat or
leak.

The battery pack may catch fire, explode, overheat or
leak.

The battery pack may catch fire, explode, overheat or
leak.

The battery pack may catch fire, explode, overheat or
leak.

May result in loss of eyesight.

pack with metallic necklaces, etc.

Check that the battery pack is facing
the correct direction before you
attach it to the FOMA terminal. If you
are having difficulty fitting the
battery pack to the FOMA terminal,
do not use excessive pressure to
force the battery into place.

Do not throw the battery pack into a
fire.

Do not puncture, hit with a hammer
or step on the battery pack.

If the battery fluid, etc. comes into
contact with your eyes, do not rub
your eyes but immediately rinse
your eyes with clean water. Then
seek prompt medical treatment.

Introduction

12

If any trouble such as a deformation

Warning

Caution

Warning

or scratches caused by a drop is

The battery pack may catch fire, explode, overheat or
leak.

The battery fluid is flammable and could ig nite, causing
a fire or explosion.

The battery pack may catch fire, explode, overheat or
leak.

May cause fires or damage to the environment. Place
tape over the terminals to insulate unnecessary battery
packs, and take them to a docomo Shop, retailer or
institution that handles used batteries in your area.

The battery pack may catch fire, explode, overheat or
leak.

found, never use it.

If the battery pack leaks, emits an
unusual odor, etc., immediately stop
use and move it away from any flame
or fire.

Prevent your pet from biting the
battery pack.

Do not dispose of used battery
packs in ordinary garbage.

Do not use or charge a wet battery
pack.

If the battery fluid, etc. leaks, do not
get the liquid on your skin (face,

May result in loss of eyesight and harm to your skin.
If the liquid, etc. comes into contact with your eyes,
mouth, skin or clothes, immediately rinse them with
clean water.
If the liquid comes into contact with your eyes or mouth,
see a doctor immediately after rinsing your eyes or
mouth.

hands, etc.).

Handling adapters and desktop
holder

Do not use if the adapter’s cord is
damaged.

May cause fires, burns or electric shock.

Never use the AC adapter or desktop
holder in humid locations such as a

May cause fires, burns or electric shock.

May cause fires, burns or electric shock.

May cause electric shock.

bathroom.

The DC adapter should only be used
in negative grounded vehicles.
Never use this adapter in positive
grounded vehicles.

Do not touch adapters if you hear
thunder.

Introduction

13

Take care not to short-circuit the

Caution

charging terminal when it is connected
to an outlet or cigarette lighter socket.
Also, take care not to allow any part of
your body (hands, fingers, etc.) to come

May cause fires, burns or electric shock.

May cause fires, burns or electric shock.

May cause fires, burns or electric shock.

May cause fires, burns or electric shock.

Using the incorrect voltage may cause fire, burns or electric
shock.
AC adapter: 100V AC
DC adapter: 12/24V DC (for negative grounded vehicles only)
AC adapter available overseas: 100 to 240V AC (Connect
only with househol d AC outlet)

May cause fires, burns or electric shock. Refer to the
respective manuals for information on the correct fuse
specifications.

14

into contact with the charging terminal.

Do not place heavy objects on the
adapter’s cord.

When plugging/unplugging the AC
adapter into/from the outlet, do not allow
metallic straps or other metallic objects
to come into contact with the terminal.

Do not handle the cord of the
adapters, desktop holder and outlet
with wet hands.

Always use the specified power
supply and voltage.
When using overseas, use the AC
adapter that is available overseas.

If the fuse in the DC adapter blows,
always replace it with a fuse of the
specified type.

Introduction

Wipe off any dust on the power plug.

May cause fires, burns or electric shock.

Fully plug the AC adapter into the
outlet.

May cause fires, burns or electric shock.

Always grasp the adapters when
unplugging the power plug from the
outlet or cigarette lighter socket. Do

May cause fires, burns or electric shock.

May cause fires, burns or electric shock.

May cause fires, burns or electric shock.

May cause fires, burns or electric shock.

not forcibly pull by the adapter’s cord.

Unplug the power plug from the
outlet or cigarette lighter socket
when not using for a long time.

Should water or other liquids enter
the equipment, remove the power
plug from the outlet or cigarette
lighter socket immediately.

Always unplug the power plug from
the outlet or cigarette lighter socket
before cleaning the adapters.

Handling UIM

Be careful with the cutting surface
when detaching the UIM.

May cause bodily injury.

Handling near electronic medical

Warning

Caution

equipment

The precautions detailed here conform to the
guidelines drawn up by the Electromagnetic
Compatibility Conference Japan, regarding the
protection of electronic medical equipment
from signals emitted by mobile phones.

Observe the following in hospitals or
other medical facilities.

Do not take your FOMA terminal into operating

rooms, ICUs (Intensive Care Units) or CCUs
(Coronary Care Units).

Turn off your FOMA terminal inside hospital wards.
Turn off your FOMA terminal even when you are in

an area outside hospital wards, such as a hospital
lobby, since electronic medical equipment may be in
use nearby.

Where a medical facility has specific instructions

prohibiting the carrying and use of mobile phones,
observe those instructions strictly.

If auto power on function is set to on, disable this

function before turning off your mobile phone.

Turn off your FOMA terminal in
crowded places such as rush-hour
trains in case somebody nearby is
using an implanted cardiac
pacemaker or implanted

Electromagnetic signals may have harmful effects on
the operation of implanted cardiac pacemakers and
implanted cardioverter-defibrillators.

cardioverter-defibrillator.

If you have an implanted cardiac
pacemaker or an implanted
cardioverter-defibrillator, always
carry or use your FOMA terminal at

Electromagnetic signals may have harmful effects on
the operation of implanted cardiac pacemakers and
implanted cardioverter-defibrillators.

Electromagnetic signals may have harmful effects on
the operation of electronic medical equipment.

least 22 cm away from your implant.

Patients receiving medical treatment
away from a hospital or medical facility
(e.g. home treatment) who are using
electronic medical equipment other than
implanted cardiac pacemakers or
implanted cardioverter-defibrillators
should consult the respective
manufacturers for information regarding
the effects of signals on the equipment.

3D images

Do not view 3D images if you have
had photosensitivity diseases or
have heart diseases or if you are in
bad shape, sleep-deprived, tired or

May cause an increase in symptoms.

May cause eyestrain.

under the influence of drink.

When you see a double image or
have difficulty in feeling stereoscopic
effect while viewing 3D images, stop
using the FOMA terminal.

Introduction

15

When you feel trouble such as
fatigue or discomfort (sickness that
is similar to carsickness) while
viewing 3D images, stop using the
FOMA terminal.

May cause sick feelings. Take a rest properly.
Be extra careful to use in the environment that tends to
shake the screen such as a train or a vehicle.

Viewing 3D images is intended for
use by 7 years or older.

When a child views 3D images, he/she may get sick
suddenly, since it is difficult to notice the reaction for
fatigue or discomfort.
When a child views 3D images, h is/her parents
supervise and take care whether he/she feels eyestrain.

When viewing 3D images, take a
break every 30 minutes.

Viewing for a long time may cause eyestrain.

When viewing 3D images, hold the
screen in front of your face and view.

May cause eyestrain.
When viewing 3D images, hold the FOMA terminal in
front of your face and keep it approximately 30 cm away.
The floating image or image which has depth appears.

Material list

Material/Surface

treatment

Polyamide resin
with glass/UV
coating

Surface
of
FOMA
terminal

Part

Side surface of front of
display side, Left side,
Right side, Surrounding
section of keyboard side

Part

Display side

Back of display side

Side surface of back
of display side

Surface
of

Keyboard side UV cured resin

FOMA

Hinge section, Back of

terminal

hinge section

Side surface of hinge
section

Screw of hinge
section

Camera panel

Camera ornament

Camera window

Back cover

Back
cover

Lever POM resin

Gasket

Material/Surface

treatment

PET/Hard
coating

PC resin/Hard
coating

ABS resin/UV
coating

ABS resin/UV
coating

ABS resin/
Discontinuous
deposition/UV
coating

SWCH/Nickel
plating

ABS resin/UV
coating

Polyamide resin
with glass/UV
coating

Acrylic resin/
Hard coating

Polyamide resin
with glass/UV
coating

EPDM/Silicon
coating

Picture Light PC resin

Display side,

Protective

Keyboard side

cover

Hinge section Polyamide resin

Operation key (including ornament)

Polyurethane

UV cured resin

Operation key base sheet UV cured resin

Side key

Aluminum/Alumite

Introduction

16

Material/Surface

treatment

SUS/Baking
coating

SUS/Nickel
plating, Trivalent
chromium plating

SUS/Nickel plating

PC resin/UV coating

EPDM/Silicon
coating

SUS/Nickel plating

PC resin/UV coating

EPDM/Silicon
coating

1Seg
antenna

External
connector
terminal

HDMI
terminal

Part

1Seg antenna

Metal section

External connector terminal

Cover

Gasket

HDMI terminal

Cover

Gasket

Infrared port ABS resin

Charger terminal

SUS/Gold plating

microSD Card/UIM slot ABS resin

Inside microSD Card slot

SUS/Nickel plating

Resin section LCP resin

UIM tray

Metal section

SUS/Polyimide
resin coating

Battery storage side Aluminium

Battery
storage
section

Battery
terminal

Battery
pack

Surrounding section of
battery storage section

Screw

Battery terminal connector

Battery terminal

Battery pack

Terminal section

Polyamide resin
with glass

SUS/Passivation
coating

LCP

Copper alloy/
Gold plating

PC resin/Spark
erosion

Copper alloy/Full
surface nickel
with plating base,
Gold plating

Handling Precautions

General notes

SH-10C is waterproof/dust-proof, however,

do not allow water to seep or dust to get in
the FOMA terminal and do not allow
accessories or optional parts to get wet or do
not allow dust to adhere.

The battery pack, adapters, desktop holder and the
UIM are not waterproof/dust-proof. Do not use in
humid locations such as a bathroom and do not get
wet by raining, etc. Also, when you have the handset
close to your body, humidit y from sweating causes
corrosion inside and leads to malfunction. Note that
if problem is found to be due to moisture, handset
and parts are not covered by warranty and in some
cases may be irreparable. Even where repairs are
possible, repair charges will be incurred, since
damage is not covered by warranty.

Clean only with a soft and dry cloth (such as

the type used for eyeglasses).

• Forceful rubbing of the display with a dry cloth
may scratch the display surface.

• Note also that the display coating may stain if
moisture or soiling is left on the surface for a long
period.

• Never use chemicals such as alcohol, thinners,
benzene or detergents, as these agents may
erase the printing on the handset or cause
discoloration.

Occasionally clean terminals with a dry

cotton swab, etc.

Unclean terminals may result in poor connections
and loss of power. Keep terminal clean with a dry
cotton swab, etc.
Take care of the terminal while cleaning it.

Introduction

17

Do not place the handset near an air

conditioning vent.

Condensation formed due to rapid changes in
temperature may cause internal corrosion and lead
to malfunction.

Do not apply excessive force to the FOMA

terminal and battery pack when using them.

Carrying the handset in a tightly packed bag or
sitting on the handset in your pocket may cause a
damage to display, other internal components or
battery pack or result in malfunction.
Keeping an external connector device plugged into
the external connector terminal (earphone/
microphone terminal) may cause a damage to the
connector or result in malfunction.

Do not rub or scratch the display with metal,

etc.

May scratch the handset and cause malfunction or
damage.

Read the respective manuals supplied with

the battery pack and adapters carefully.

Notes about the FOMA terminal

Do not forcefully press a surface of the touch

panel or operate with a pointed object such
as a fingernail, ballpoint pen, pin, etc.

May damage the touch panel.

Avoid using the handset in extremely high or

low temperatures.

Use the FOMA terminal within the range of a
temperature between 5°C and 40°C (for
temperatures of 36°C or higher, such as in a room
with a bath, limit usage to a short period of time) and
a humidity between 45% and 85%.

Using the handset close to landline phones,

TVs or radios may have harmful effects on
the operation of such equipment. Move as far
away as possible from such items before
use.

Keep a separate memo and note information

stored in the FOMA terminal.

DOCOMO shall not be liable for any loss of content.

Do not drop or otherwise subject the FOMA

terminal to severe impact.

May damage the handset and cause malfunction.

When connecting an external connector

device to the external connector terminal
(earphone/microphone terminal), do not put
it in obliquely or do not pull it while it is
plugged in.

May damage the handset and cause malfunction.

Do not close the FOMA terminal on strap,

etc.

May damage the handset and cause malfunction.

The FOMA terminal becomes warm during

using or charging but this is not a
malfunction.

Do not leave the camera in direct sunlight.

May cause discoloration or burn-in.

Use the FOMA terminal with the external

connector terminal cover and the HDMI
terminal cover closed.

Dust, water and others enter inside and cause a
malfunction.

Do not use the FOMA terminal without the

back cover.

May detach the battery pack or cause malfunction or
damage.

Do not cover the surface of the display or

keys with an extremely thick sticker.

May cause malfunction, damage or error.

Introduction

18

While using a microSD Card, do not remove

the card or turn off the FOMA terminal.

May cause data loss or malfunction.

Never place a magnetic card near the FOMA

terminal.

The stored magnetic data in cash cards, credit
cards, telephone cards, floppy disks, etc. may be
erased.

Never place magnetized items near the

FOMA terminal.

Putting highly magnetized items closer may cause
an error.

Notes about battery pack

Battery pack is a consumable product.

Though usage time varies with use, change battery
if battery level is extremely low even after fully
charged. Purchase a specified new battery pack.

Charge battery in areas where ambient

temperature is between 5°C and 35°C.

The usage time for a battery pack depends

on the usage and deterioration of battery
pack.

Depending on usage, the battery pack may

swell as it approaches the end of its service
life but this will not cause problems.

Note the followings when the battery pack is

stored.

 The storage with the battery pack fully charged

(immediately after charging is comp leted)

 The storage with no battery level (cannot turn the

FOMA terminal on)
May lower the performance or shorten the life of the
battery pack.
The second level of the battery pack icon or
approximately 40% is recommended as the battery
level for storage.

Notes about adapters

Charge battery in areas where ambient

temperature is between 5°C and 35°C.

Do not charge battery pack in the following

locations.

 Areas with high humidity or dust or in areas

exposed to strong vibrations

 Close to landline phones, TVs, radios, etc.

Adapters may become warm during charging

but this is not a malfunction.

Do not use DC adapter to charge battery

when the car engine is not running.

May cause car battery to run down.

When using an outlet with a feature to

prevent the plug from being removed
accidentally, follow instructions in the outlet
user’s guide.

Do not subject to strong force or impacts.

Also, do not disfigure the charger terminals.

May cause a malfunction.

Notes about UIM

Do not apply unnecessary force when

inserting/removing the UIM.

Customer is responsible for malfunctions

arising from inserting UIM into a different IC
card reader/writer.

Always keep IC area clean.
Clean only with a soft and dry cloth (such as

the type used for eyeglasses).

Keep a separate memo and note information

stored in the UIM.

DOCOMO shall not be liable for any loss of content.

To protect the environment, please take any

unnecessary UIMs to a docomo Shop or
retailer.

Introduction

19

Do not damage, touch haphazardly or

①②③

④

short-circuit the IC.

May cause data loss or malfunction.

Do not drop or otherwise subject the UIM to

severe impact.

May cause a malfunction.

Never bend the UIM or place heavy objects

on it.

May cause a malfunction.

Do not insert the UIM to the FOMA terminal

with a label or sticker attached on the card.

May cause a malfunction.

Notes on using Bluetooth® function

The FOMA terminal supports the security

function that meets the Bluetooth
specification for the security during
communication using Bluetooth function.
However, the security may not be sufficient
depending on the configuration. Take care of
the security while making communication
using Bluetooth function.

Even if any leak of data or information

occurs while making communication using
Bluetooth function, DOCOMO shall not be
liable for any loss of content.

With the FOMA terminal, use headset,

hands-free, audio, keyboard, dial-up
communication, object push, basic imaging,
serial port and health device (HDP). Also, the
audio/video remote-control may be available
depending on the audio (only with
compatible Bluetooth devices).

Introduction

20

Radio frequencies

The radio frequencies the Bluetooth function
of the FOMA terminal uses are as follows.

①

2.4: This radio equipment uses the 2.4 GHz band.

② FH: The modulation system is the FH-SS system.
③ 1: The estimated coverage distance is 10 m or

less.

④

MHz and 2483.5 MHz are used and the frequencies
for mobile object identifiers shall not be avoided.

: All radio frequencies between 2400

Cautions on using Bluetooth devices

Bluetooth operates at radio frequencies
assigned to the in-house radio stations for
a mobile object identifier that have to be
licensed and is used in production lines of a
factory, specific unlicensed low power
radio stations, and amateur radio stations
(hereafter, referred to “another radio
station”) in addition to industrial, scientific,
medical devices or home electric
appliances such as microwave ovens.

1. Before using this product, make sure
that “another radio station” is not
operating nearby.

2. If radio interference between this product
and “another radio station” occurs,
avoid interference by moving
immediately to another place or “turning
off the power”.

3. Contact the number listed in “General
Inquiries” on the back of this manual for
further details.

Notes about wireless LAN (WLAN)

①②⑤③④

Wireless LAN (WLAN) uses radio waves to

communicate information. Therefore, it has
an advantage of freely connecting to the LAN
within the service area. On the other hand, if
security setting is not set, it is possible for a
malicious third party to intercept the
communication contents or hack. It is
recommended to set security setting at your
own risk and judgement.

Wireless LAN

Do not use wireless LAN near magnetic devices
such as electric appliances or AV/OA devices or in
radio waves.

• Magnetism or radio waves may increase noises or
disable communications (especially when using a
microwave oven).

• When used near TV, radio, etc., reception
interference may occur or channels on the TV
screen may be disturbed.

• If there are multiple wireless LAN access points
nearby and the same channel is used, search may
not work correctly.

Radio frequencies

The radio frequencies the WLAN-installed
devices use are indicated on the battery
storage section. The following are the
descriptions:

① 2.4: This radio equipment uses the 2400 MHz

band.

② DS: The modulation system is the DS-SS

system.

③ OF: The modulation system is the OFDM system.
④ 4: The estimated coverage distance is 40 m or

less.

⑤ : All radio frequencies

between 2400 MHz and 2483.5 MHz are used
and the frequencies for mobile object identifiers

shall not be avoided.
Available channels vary depending on the country.
For use in an aircraft, contact the airline beforehand.
There are restrictions on the use of wireless LAN in
some countries or regions such as France. If you
intend to use Wi-Fi overseas, check the local laws
and regulations beforehand.

Cautions on using 2.4 GHz devices

WLAN-installed devices operate at radio
frequencies assigned to the in-house radio
stations for a mobile object identifier (radio
stations requiring a license) used in
production lines of a factory, specific
unlicensed low power radio stations (radio
stations requiring no license), and amateur
radio stations (radio stations requiring a
license) in addition to industrial, scientific,
medical devices or home electric
appliances such as microwave ovens.

1. Before using this device, make sure that
the in-house radio stations for a mobile
object identifier, specific unlicensed low
power radio stations and amateur radio
stations are not operating nearby.

Introduction

21

2. If the device causes harmful radio
interference to the in-house radio
stations for a mobile object identifier,
immediately change the radio frequency
or stop use, and contact the number
listed in “General Inquiries” on the back
of this manual for crosstalk avoidance,
etc. (e.g. partition setup).

3. If the device causes radio interference to
specific unlicensed low power radio
stations for a mobile object identifier or
amateur radio stations, contact the
number listed in “General Inquiries” on
the back of this manual for further
details.

FeliCa reader/writer

The FeliCa reader/writer function in the

FOMA terminal uses weak electric waves in
the handling of which does not require a
license of radio station.

The frequency in use is the 13.56 MHz band.

When another reader/writer is being used
nearby, keep enough distance from it. Make
sure that there is no radio station using the
same frequency band in the nearby area.

Caution

Never use the FOMA terminal that is

modified. Using a modified device violates
the Radio Law.

The FOMA terminal has acquired the certification of
conformity with technical regulations for the
specified radio station based on the Radio Law, and
the “Technical Conformity Mark ” is printed on
the model nameplate of the FOMA terminal as a
proof.
If the screws of FOMA terminal are removed and a
modification is given to the inside, the certification of
conformity with technical regulations will become
invalid.
Never use the FOMA terminal without the valid
certification. Doing so violates the Radio Law.

Be careful when using the FOMA terminal

while driving a motor vehicle.

Using a mobile phone in hand while driving is
regarded as a punishable act.
However, the punishment has no application in
some cases such as when rescuing sick and injured
people or maintaining public safety.

Use the FeliCa reader/writer function only in

Japan.

The FeliCa reader/writer function in the FOMA
terminal conforms to the domestic radio wave
standards. Using the function overseas may result in
punishment.

Viewing 3D images

There are differences in vision of a 3D image

among individuals.

Keep a display parallel to your eyes when

watching 3D images.

Introduction

22

Waterproof/Dust-proof

function

*1

SH-10C is waterproof to IPX5
standards, and dust-proof to IP5X
standards if the external connector terminal
cover and the HDMI terminal cover are
securely closed as well as the back cover is
attached and locked.

*1 IPX5 means that phone keeps functioning after

being subjected to a jet flow (approximately

12.5 liters/min) discharged from a nozzle (inner
diameter: 6.3 mm), from all directions
(approximately 3 m from the handset) for 3
minutes or more.

*2 IPX7 means that SH-10C phone keeps

functioning after it is slowly submerged to depth
of 1 m in static tap water at room temperature,
left there for approximately 30 minutes and
then taken out.

*3 IP5X means the level of protection. Phone

keeps functioning in safety after it is left in the
device containing dust (diameter: 75 μm or
smaller) for 8 hours, agitated and then taken
out.

What you can do with
waterproof/dust-proof function
of SH-10C

You can call or watch 1Seg programs without

using an umbrella in the rain (for rainfall of
approximately 20 mm per hour).

and IPX7*2

*3

You can rinse off dirt from the FOMA terminal.

Wash the FOMA terminal with low-pressure
water flow (6 liters/min or lower and tap water at
room temperature (between 5°C and 35°C)),
holding it approximately 10 cm below faucet or
shower head. Wash by using only your hands,
not a brush or sponge, with the back cover
attached and locked, and the external connector
terminal cover and the HDMI terminal cover held
in position. Drain the handset before use
(nP. 27).

You can use the FOMA terminal at a poolside.

Do not throw water in a swimming pool on the
FOMA terminal or soak the FOMA terminal in
the water of a swimming pool.

You can use the FOMA terminal in a bathroom.

Do not soak the FOMA terminal in the bathtub.

Things to keep in mind

To maintain waterproof/dust-proof
performance, check the followings.

Securely close the external connector terminal

cover, the HDMI terminal cover and the back
cover. Be careful not to apply excessive force on
the rubber gasket when opening and closing
them.

Make sure that the external connector terminal

cover, the HDMI terminal cover and the back
cover are completely closed without floating.

Before using, make sure that the back cover

lever is at the LOCK position.

To maintain waterproof/dust-proof performance,

the FOMA terminal has the external connector
terminal cover, the HDMI terminal cover and the
back cover that allow you to close securely. May
cause injuries to your nails or fingers if you try to
open them forcibly.

Introduction

23

Opening external connector

Slot

Slot

Ta b

Back cover

Securely push tab
areas down with
both hands

terminal cover and HDMI terminal
cover

Hook a finger on the slot to open.

Closing external connector
terminal cover and HDMI terminal
cover

Push and close securely in the direction of the
arrow so that gaps are not left between the FOMA
terminal and the external connector terminal cover
or the HDMI terminal cover.

Introduction

24

Attaching back cover

Insert the tab of the top of the back

1

cover into the FOMA terminal slot
(1), attach it in the direction of the
arrow (2) and securely push down
with both hands (3)

The back of the back cover has also six

tabs to insert the back cover. Securely push
tab areas down with both hands so that
gaps are not left between the FOMA
terminal and the back cover.

Slide the back cover lever in the

Lever

To maintain waterproof/dust-proof
performance, replacement of parts is
required every 2 years regardless of whether
the FOMA terminal appears normal or
abnormal. DOCOMO replaces the parts as a
chargeable service. Bring the FOMA terminal
to a repair center that DOCOMO specifies.

2

direction of the arrow (4) to lock

Removing back cover

Slide the back cover lever in the

1

direction of the arrow (1) to
unlock and remove the back cover
(2)

The FOMA terminal has a slot to remove

the back cover. Securely hold the FOMA
terminal as shown in the illustration to
prevent excessive force on the back cover
and hook a nail on the slot and remove the
back cover upward.

Slot

Precautions

When your hands or the FOMA terminal are wet,

do not attach/remove the back cover or open/
close the external connector terminal cover and
the HDMI terminal cover.
Securely lock the back cover and close the
external connector terminal cover and the HDMI
terminal cover. Even a fine obstacle (one hair, one
grain of sand, tiny fiber, etc.) put between contact
surfaces may allow water to seep or dust to get in.
If the FOMA terminal gets wet with water or other
liquids with the external connector terminal cover,
the HDMI terminal cover or the back cover open, the
liquid may get inside the terminal causing electric
shocks or malfunction. Stop using the FOMA
terminal, turn off the power, remove the battery pack
and contact a repair center that DOCOMO specifies.

The rubber gasket of the external connector

terminal cover, the HDMI terminal cover and the
back cover play an important role in maintaining
waterproof/dust-proof performance. Do not
remove or scratch them. Also, prevent dust from
adhering to them.
If the rubber gasket of the external connector
terminal cover, the HDMI terminal cover or the
back cover is damaged or deformed, replace it
at a repair center that DOCOMO specifies.

Introduction

25

Do not insert sharp objects through external

Soap/Detergent/

Bath powder

Seawater

Swimming pool

Sand/Dirt

Hot spring

connector terminal cover, the HDMI terminal
cover and back cover gaps. It causes damage to
the rubber gasket and allow water to seep or
dust to get in.

If the back cover is damaged, replace it. Water

may seep inside from a damaged section
causing troubles such as electric shocks or
corrosion of the battery.

Do not use the FOMA terminal underwater

(including opening/closing and key operations).
May cause malfunction.

Do not apply water flow stronger than allowed

(nP. 23) (over 6 liters/min). May cause
malfunction though SH-10C provides waterproof
performance of IPX5.

Do not let the FOMA terminal get wet with liquids

other than water at room temperature (between
5°C and 35°C).

Do not wash the FOMA terminal in a washing

machine, etc.

To prevent condensation, do not bring the

FOMA terminal from a cold place to a bathroom,
etc. without letting the FOMA terminal cool to
room temperature.

Do not expose the FOMA terminal to extreme

humidity for long periods. Avoid prolonged use
in bathrooms.

Never soak the FOMA terminal in hot spring

water or water containing soap, detergent or
bath powder.

Do not soak the FOMA terminal in hot water, use

it in a sauna or apply hot air (from a hair dryer,
etc.) to it.

Do not soak the FOMA terminal in seawater.
Do not put the FOMA terminal directly on sand/

dirt.
Do not leave the FOMA terminal wet. In cold
places, water may freeze and cause malfunction.

The FOMA terminal does not float on water.
Do not let the FOMA terminal fall. It may become

scratched and cause the waterproof/dust-proof
performance to degrade.

Introduction

26

Do not leave water on the mouthpiece, earpiece
or speaker. Such water may interfere with talking.

Accessories and optional parts are not

waterproof/dust-proof. When the FOMA terminal
is placed on the accompanying desktop holder,
do not use it in rooms which water is regularly in
use such as bathroom, shower room, kitchen,
lavatory, etc. even if it is not connected to the AC
adapter.

Draining water when the FOMA

DOCOMO does not guarantee actual

operations under all states. Malfunctions
deemed to be caused by inappropriate
operation by the customer are not covered
by the warranty.

terminal gets wet

When the FOMA terminal is wet, water may
flow out after wiping it off. Drain the water
following the steps below.

Wipe the FOMA terminal surface

1

with dry and clean cloth, etc.

If a strap is attached, dry the strap well.

Shake the FOMA terminal

2

approximately 20 times, securely
holding its hinge section, until
there is no more water splattering

To drain water off the
speaker, shake the FOMA
terminal with the speaker
turned up

Introduction

27

Softly press dry and clean cloth,

3

etc. against the FOMA terminal to
wipe off water remaining in the
mouthpiece, earpiece, speaker,
keys or hinges

Pat the opening with cloth to remove water

because there may be any water remaining
in the grooves of each part.

Wipe off water drained from the

4

FOMA terminal with dry and clean
cloth, etc.

Water, if any, remaining in the FOMA

terminal may ooze up after wiping off.

Charging

Accessories and optional parts are not
waterproof/dust-proof. Check the followings
before and after charging.

Make sure that the FOMA terminal is not wet. If

the FOMA terminal is wet or after the FOMA
terminal is wet, adequately drain it and wipe off
water with dry and clean cloth, etc. before
placing on a desktop holder or opening the
external connector terminal cover.

When the external connector terminal cover is

opened for charging, close the cover securely
after charging. It is recommended that the
desktop holder be used for charging to prevent
water from seeping inside and dust from getting
in from the external connector terminal cover.

Never try to charge the battery pack when the

FOMA terminal is wet.

Do not touch the AC adapter or desktop holder

with your wet hands. May cause electric shock.

Do not use the AC adapter or desktop holder in

a place subject to water. Do not use the AC
adapter or desktop holder in rooms which
water is regularly in use such as bathroom,
shower room, kitchen, lavatory, etc. May cause
fire or electric shock.

Introduction

28