DMX DR500 User Manual

Digital Audio Satellite Receiver

DR500 User Guide

IMPORTANT SAFETY INSTRUCTIONS

THIS IS AN ADDENDUM TO THE DR500 USERS GUIDE AS REQUIRED BY
UNDERWRITERS LABORATORIES INC, PER UL 1492. Dated April 30, 1996

? Read Instructions – Read all Safety Instructions before operating equipment.
? Retain Instructions – Save these instructions for future reference.
? Heed Warnings – All warnings on the product and these instructions should be

adhered to.

? Follow Instructions – All operating and use instructions should be followed.
? Cleaning – Unplugging this device from the power source or antenna may lose

program data from the transmitting source. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.

? Attachments – Do not use attach ments not recommended by the manufacturer as

they may cause hazards.

? Water and Moisture – Do not use this product near water – for example near a

bathtub, wash bowl, kitchen sink or a room where moisture is likely to occur.

? Accessories – Do not place on an unstable surface (cart table or tripod) where tipping

is a possibility.

? Ventilation – Install unit in well ventilated area where self generated heat may escape.

Book cases or cabinets should have proper venting to allow heat to escape.

? Power Sources – Use only with the wall mount transformer provided with the unit. If a

replacement is necessary contact your dealer.

? Grounding and Polarization – The wall mount transformer is equipped with a

polarized alternating line plug (one blade wider than the other. It will only fit the outlet
one way, if it will not connect to the outlet turn it around and retry. If it still won’t fit
contact your electrician to replace your obsolete plug.

? Power Cord Protection – Route your power cords out of traffics way so as not to be

walked on or traveled over by carts wheels. Do not place items on top of or against
the cord so as to pinch the cord.

? Outdoor Antenna Grounding – The satellite dish and coaxial cable connecting to the

unit must be properly grounded to provide some protection against voltage surges
and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70,
provides information with regard to proper grounding of the mast and supporting
structure, grounding of the lead-in wire to a antenna disch arge unit, size of grounding
conductors, location of antenna-discharge unit, connection to grounding electrodes,
and requirements for the grounding electrode. (See figure 1)

? Power Lines – An outside antenna system should not be located in the vicinity of

overhead power lines or electric light or power circuits., or where they can fall into
such power lines or circuits. When installing an outside antenna system, extreme
care should be taken to keep from touching such power lines or circuits as contact
with them might be fatal.

? Overloading – Do not overload wall outlets, extension cords, or integral convenience

receptacles as this can result in a risk of fire or electrical shock.

? Object and Liquid Entry – Never push objects of any kind into this product through

openings as they may short-out parts that could cause a fire. Never
spill liquid of any kind on the product.

? Servicing – Do not attempt to service this product yourself, there are no
customer serviceable parts inside. Refer all servicin g to qualified
service personnel.
? A product and cart combination should be moved with care. Quick stops,

excessive force, and uneven surfaces may cause the product and cart
combination to overturn.

? Damage Requiring Service – Unplug this product from the wall outlet and refer

servicing to a qualified service person under the following conditions:
a) When the power-supply cord or plug is damaged.
b) If liquid has been spilled, or objects have fallen into the product.
c) If product has been exposed to rain or water.
d) If the product does not operate normally by following the operating

instructions. Adjust only those controls that are covered by the operating
instructions as an improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to

restore the product to its normal operation.
e) If the product has been dropped or damaged in any, and …..
f) When the product exhibits a distinct change in performance – this indicates a

need for service.

? Replacement Parts – When replacement parts are required, be sure the service

technician has used replacement parts specified by the manufacturer or have
the same characteristics as the original part. Unauthorized substitutions may
result in fire, shock, or other hazards.

? Safety Check – Upon completion of any service or repairs to this product, ask

the service technician to perform safety checks to determine that the product is
in proper operating condition.

? Heat – The product shall be situated away sources such as radiators, heat

resistors, heat registers, stoves, or amplifier that produce heat.

? “CAUTION: TO PREVENT ELECTRICAL SHOCK, MATCH WIDE BLADE OF

PLUG TO WIDE SLOT INSERT CAREFULLY.”

NOTICE

This publication (PN 9000-2423-7006 Rev B) and its contents are

proprietary to DMX and are intended solely for the contractual use of its

customers for no other purpose than to operate the equipment described

herein. This publication and its contents shall not be used or distributed for

any other purpose and/or otherwise communicated, disclosed, or

reproduced, an any way whatsoever, without the prior written consent of

DMX.

For the proper operation of this equipment and/or all parts thereof, the

instructions in this guide must be strictly and explicitly followed by

experienced personel. All of the contents of this guide must be fully read and

understood prior to operating any of the equipment, or parts thereof.

FAILURE TO COMPLETELY READ AND FULLY UNDERSTAND AND

FOLLOW ALL OF THE CONTENTS OF THIS GUIDE PRIOR TO

OPERATING THIS EQ UIPMENT, OR PARTS THEREOF, MAY RESULT

IN DAMAGE TO THE EQUIPMENT, OR PARTS THEREOF, AND TO

ANY PERSONS PERSONS INSTALLING AND/OR OPERATIING THE

SAME.

DMX does not assume any liability arising out of the application or use of any

products, component parts, circuits, software, or firmware described herein.

DMX further does not convey any license under its patent, trademark, copy

right, or common -law rights nor the similar rights of others. DMX further

reserves the right to make any changes in any products, or parts thereof,

describe herein without notice.

© Copyright 1999 Digital Music Express

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference.

Figure 1
Example of antenna grounding as per
National Electrical Code, ANSI/NPFA 70

Ground

clamp

Electric
Service

Equipment

Power Service Grounding

Ground Clamps

NEC - National Electrical Code

Electrode System
(NEC ART 250, Part H)

Antenna
lead in
wire

Antenna
discharge unit
(NEC Section 810-21)

Grounding Conductors

(NEC Section 810-21)

This equipment generates, uses, and can radiate radio frequency energy

serviceable parts. Do not attempt to service this product yourself.

and, if not installed and used in accordance that interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment on off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antennae.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Any changes or modifications not expressly approved by DMX
could void the user's authority to operate the equipment.

'Dolby' and the 'Dolby D' symbol are trademarks of Dolby Laboratories
Licensing Corporation. AC-3 digital audition system manufactured under
license from Dolby Laboratories Licensing Corporation.

WARNING

Shock Hazard!

Do Not Open The DR500 Equipment!

Service Only By DMX!

The DR500 contains no user-

Any attempt to do so will negate any and all warranties.

To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION: To Reduce The Risk Of Electric Shock,

Do Not Remove Cover (Or Back).

No User-Serviceable Parts Inside.

Refer Servicing To Qualified Service Personnel.

Précautions: Pour éviter toute décharge électrique, ne pas enlever le couvercle,.

Les pieces a l’interieur ne sont pas reparables.
Faire appel uniquement á un personnel qualifé.

This symbol is intended to alert the user to the presence of
uninsulated “dangerous” voltage within the product’s enclosure
that may be of sufficient magnitude to constitute a risk of

electric shock to persons.

This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.

Table of Contents

Introduction

Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Section 1: System Overview and Component Descriptions

System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

What is DMX MUSIC?. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

DBS System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

DR500 System Components . . . . . . . . . . . . . . . . . . . . 1-4

DR500 Digital Audio Satellite Receiver. . . . . . . . . . . . . .1-5

DR500 Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . 1-5

DR500 Back Panel. . . . . . . . . . . . . . . . . . . . . . . . 1-6

DMR Remote Control Units. . . . . . . . . . . . . . . . . 1-7

DMR-22 Remote Control. . . . . . . . . . . . . . 1-8

DMR28 DMX MUSIC/DJ Remote Control1-9

Additional DR500 Receivers. . . . . . . . . . . . . . . . . . . . . 1-10

Section 2: Installation and Configuration

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

DR500 Shipment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Choosing a Good Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Connecting the DR500 to Your Audio System . . . . . . . . . . . . . . . . . . . . . .2-4

Connection Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Connecting the DR500 to Your Stereo System . . . . . . . . . . . . . . . 2-5

Connecting the DR500 to Your Monaural System . . . . . . . . . . . . . 2-6

If the Audio Equipment Has a Direct Digital Coaxial Input . . . . . . 2-6

Antenna Installation and Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Connecting Multiple Receivers to One Antenna . . . . . . . . . . . . . . . . . . . . 2-8

Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Section 3: Getting Started and Basic Operations

Section Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Starting up the DR500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Turning the DR500 ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Basic Operational Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Correcting Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Checking the Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Setting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Muting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Selecting a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Front Panel Channel Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Remote Control Channel Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Recalling a Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Scanning Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

DMX MUSIC/DJ Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Viewing Current Audio Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Viewing the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Section 4: Advanced Operations

Section Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Forced Tune Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Setting Forced Tune Events . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Checking Forced Tune Events . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Clearing Forced Tune Events . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Local Channel Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Deleting Authoriz ed Channels . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Adding Authorized Channels . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Setting the Dynamic Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Checking Dynamic Range Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Clearing the Dynamic Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Setting the Dynamic Range Global Default . . . . . . . . . . . . . . . . . . . . . 4-6

Setting the Transponder Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Checking the Transponder Frequency . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Checking Signal Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Front Panel Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Setting the Front Panel Lockout . . . . . . . . . . . . . . . . . . . . . . . 4-10

Clearing the Front Panel Lockout . . . . . . . . . . . . . . . . . . . . . . 4-10

DMX MUSIC/DJ Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Checking the DR500’s ID Number . . . . . . . . . . . . . . . . . . . . . 4-10

Checking the DR500’s Status . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Section 5: Maintenance and Troubleshooting

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Cleaning the DR500 Receiver . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Section 6: Specifications

Audio Specifications* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Tuner Specifications* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

General Specifications* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Appendix A: Warrant y and Repair Information

Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Return Procedures DMX MUSIC Commercial Subscribers . . . A-2

Return Procedures DMX MUSIC Affiliates . . . . . . . . . . . . . . . . . . A-2

Introduction

Welcome to the world of premier digital audio service provided by
DMX MUSIC. This guide is your handbook for using the DR500
Digital Audio Satellite Receiver and the DMR and DMR-28 DMX
MUSIC/DJ remote control units.

The sections in this guide provide step-by-step instructions for a
variety of tasks and activities, including DR500 system connections,
channel scanning and selection, setting forced tune times and
dynamic ranges, and instantaneous viewing of programming
information.

These exciting options, combined with up to 120 available channels
delivering commercial -free, CD-quality music, provide you with:

• Variety to select music formats that meet your individual
business image and needs

• Flexibility to create tailored music programs for multiple
environments, which you can vary by the hour, day, week,
or season

• Ability to maintain complete local control over your music

Important Information

• Throughout this guide you will find two symbols designed to
help you identify important information. These symbols are:

The note identifies information for the proper operation
of your equipment, including helpful hints, shortcuts, or
important reminders.

The exclamation point identifies information that requires careful
attention in order to prevent equipment damage and/or injury to the
operator.

Getting Started
Before you begin using the DR500 Receiver, you need to:

• Install the DMX MUSIC/DBS receiver and equipment, which is
generally done by your local DMX MUSIC affiliate or a professional
installer.

If your DMX MUSIC/DBS receiver and equipment have not been
installed, refer to Section 2: Installation.

• Read the appropriate sections of this User Guide as noted below.
Do not plug in the DR500 Receiver until you have connected the system

and read Section 3: Basic Operations.

If you are new to satellite communications or are unfamiliar with either the
DR500 or the remote control, you should read the following sections
before unpacking or operating this product:

• Section 1 for an overview of the DMX MUSIC/DBS system and

equipment

• Section 2 helps you get started and contains a full set of DR500

connection procedures

• Section 3 for DR500 start-up and basic operations

• Section 5 to review maintenance procedures or if you encounter

difficulties and need troubleshooting information

• Other sections as needed

If you are an experienced user familiar with the DR500 and its remote
control, you may wish to review the following sections before unpacking
or operating this product:

• Section 1 for an overview of the DMX MUSIC/DBS system and

equipment

• Section 3 for DR500 start-up and to review basic operations

• Section 4 for advanced operations

• Appendix E to use the DR500 Reference Sheet

• Other sections as needed

S e c t i o n 1

System Overview and
Component Descriptions

Thank you for subscribing to DMX MUSIC! This section describes the
Direct Broadcast Satellite (DBS) receiver and equipment that are
used to deliver the best in CDquality music. The equipment includes:

• Satellite dish receivin g antenna, low noise block (LNB)

amplifier, and connecting cable

• Digital

Audio Satellite
Receiver, Model
DR500

•

Remote control
device, Model DMR­22 or Model

DMR28 DMX
MUSIC/DJ

System Features

The DR500 DBS Satellite Receiver is a digital audio stereo decoder
which easily integrates with most stereo or monaural amplifier systems.

Key system features include:

• Full CD quality 20 kHz stereo

• 120 stereo pairs available on one transponder

• Dolby Digital compression

• Storecasting and datacasting capabilities

• User and network programmable forced tune events (dayparting)

• Exclusive DMX MUSIC/DJ IR remote provides artist, album, and

title information

• Multi-zone expansion capabilities

• Utilizes a small, one-meter satellite dish in most CONUS locations

• Digital audio output, Sony/Philips Digital Interface Format (SPDIF)

To fully appreciate the DMX MUSIC/DBS service, you must have a
separate stereo system that can be connected to the DR500. (For
information on connecting the system, refer to “Connecting the DR500 to
the Audio System” found in Section 2: Installation and Connections.

What is DMX MUSIC?

DMX Music is driving the future wit h comprehensive audio and
communication services. The service features the industry's largest
selection of music, over 100 styles, commercial free, 24/7. DMX Music
designs and installs custom audio and video systems for the highest
quality audio experience and offers a wide-range of communication

services to help manage your business. All delivered by leading-edge

technology and supported by a nationwide service network.

To provide you with this unparalleled digital sound service, DMX MUSIC

uses the latest satellite technology to deliver DMX MUSIC/Direct

Broadcast Satellite (DBS) music to your location.

DBS System Overview

Although the use of satellites, satellite dishes, and receivers may seem
complex, the DMX MUSIC/DBS service uses a highly sophisticated system
that makes channel selection and local music programming easier and
simpler than using a VCR. It also allows DMX MUSIC to deliver music of
unprecedented linearity, sonic precision, and exceptional fidelity.

The DMX MUSIC/DBS premiere digital audio service uses the following

satellite technology:

• Satellite Uplink Facility — transmits music programming
to the satellite through satellite dishes.

• Satellite — relays the music programming signals to your satellite dish
antenna.

• DBS Satellite Dish Antenna — receives the music programming
transmitted from the satellite and relays it to the DR500 Receiver.
Your satellite dish can be as small as one meter and may be installed
in various places on or around your location. The only constraint is that
the satellite dish must be properly pointed at the satellite with no
obstacles blocking the satellite signal.

Once the DMX MUSIC music programming is receiv ed at your location,

your DR500 Receiver and associated audio components take over.

• DR500 Digital Audio Satellite Receiver — receives and decodes
the digital audio programming information and sends it to your
stereo amplifier system

Additional DR500 receivers provide you with additional
flexibility to create tailored music programs for multiple
business environments that you can vary by the hour.
Additional units can be integrated in to your system at any
time.

• Remote Control device — allows you to control and program the
DR500 Receiver and DBS system

There are two available remote control devices: the DMR-22,
which is a basic remote control device, and the DMR-28 DMX
MUSIC/DJ, which provides additional programming information
and functionality.

DR500 System Components

The DR500 Digital Audio Satellite Receiver is a digital audio stereo
decoder that easily integrates with most stereo or monaural amplifier
systems.

DR500 Digital Audio Satellite Receiver

The DR500 is the master receiver that connects to the satellite dish and
your stereo or monaural amplifier system.

DR500 Front Panel

The front panel of the DR500 is used to turn the DR 500 on and off and
manually select music channels. The front panel consists of:

• Power selector — turns the DR500 on and off
When the DR500 is Off, a decimal point illuminates on the

front panel, indicating that the DR500 is able to receive an y
information from the DMX MUSIC/DBS National
Authorization Control Center.

• Music channel selectors — allow you to tune to the next higher ?

or lower ? channel.
If remote channel selection is preferred, use either the DMR-22 or

DMR28 DMX MUSIC/DJ Remote Controls.

• Front panel display — shows the current channel selection as well as
other DR500 information.

• Stereo/Mono A/Mono B indicators - illuminates green to indicate
either a stereo channel, or one of two mono subchannels.

• Sync indicator æ illuminates green when the DR500 Receiver has
locked onto the satellite.

• Authorized indicator — illuminat es green when you are authorized
to receive the current channel.

• LNB PWR — illuminates green to indicate LNB power is enabled. No
illumination indicates LNB power is disabled. Blinking indicates a
problem with the LNB power supply. (For more information, refer to
Section 5: Maintenance and Troubleshooting.).

DR500 Back Panel

The back panel of the DR500 has a variety of connectors that are used to
link the satellite dish to the DR500 and your audio system to the DR500.
The back panel consists of:

• Power Input — attaches the DR500 to a 15 VDC wall mount
supply.

• RF IN connector — attaches the DR500 Receiver to your local
satellite dish.

• Mono Out connector — attaches the DR500 to a monaural
receiver or amplifier.

• Stereo Out connectors — attaches the DR500 to a stereo receiver

or amplifier. Left is coded white; right is coded red.

• Digital Out connector (standard Sony/Philips Digital Interface

Format [SPDIF] coaxial output; coded black) — attaches the
DR500 to a digital input of audio equipment that has a coaxial
digital input.

• Data/Control connector — for PC control and diagnostics.

• Serial ID number/bar code label — lists the serial number for this

unit.

DMR Remote Control Units

To select music channels remotely, you can use either the DMR-22 or
DMR28 DMX MUSIC/DJ remote control units. Both remote control

models have the following features:]

• Individual channel selection keys that allow you to move through

the authorized channels one channel at a time either up or down.

• Preset channel selection key that allows you to enter special

music programming information.

• Scan key that allows you to step through each authorized channel,

each playing for five seconds.

• Mute function that allows you to turn the audio on and off.

• Last channel recall function that allows you to return to the previously
selected channel.

To use either remote control unit, point it toward your DR500 Receiver
and press the appropriate keys. The remote control units can be used at
distances of up to 10 meters (32 feet) while you are directly in front of and
in a straight line to the DR500 Receiver.

Communication between the remote control and DR500 will be impaired
if there are obstructions blocking the transmission or if the remote control
is not directed straight at the DR500. If the remote control fails to operate,
refer to Section 5: Maintenance and Troubleshooting.

DMR-22 Remote Control

The DMR-22 remote control unit is described below.

Only the keys indicated operate the DR500 Receiver. The other remote
control keys have no DR500-associated functions.

DMR28 DMX MUSIC/DJ Remote Control

In addition to the basic features, the DMX MUSIC/DJ provides instant
viewing of the following information for each music selection:

• Title • Album • Composer

• Artist • Record label • Album ID number
The DMX MUSIC/DJ also displays DR500 operation information, help

messages, and low battery indication. The DMX MUSIC/DJ remote
control is described below.

The DMX MUSIC/DJ must be in DMX MUSIC mode (press the

DMX key) to enter commands and operate the DR500 Receiver.
When the DMX MUSIC/DJ is in DMX MUSIC mode, DMX appears

in the remote’s display.

The volume control keys on the remote control may be inactive of.

To make these keys active, press PRESET 975.

Only keys indicated operate the DR500. Other keys have no
DR500-associated functions.

Additional DR500 Receivers

Additional DR500 receivers can be added to your system at any time.
Each receiver allows you to select and play one different DMX MUSIC
music channel on a separate audio system. This provides additional
stereo music channels to cover other locations or zones.

Two or more DR500 Receivers may be connected to one antenna provide

different music channels via separate audio systems. For additional
information regarding the connection of multiple receivers to one antenna,

refer to Section 2.

S e c t i o n 2

Installation and Connections

This section helps you set up and connect your DR500 system. It

provides:

• DR500 shipment checklist

• Tips on selecting the best location for your system

• Step-by-step instructions for connecting the DR500 Receiver

to your audio system

• Antenna installations and alignment instructions

Before You Begin

Before you begin using your DR500, it is assumed that the DMX
MUSIC/DBS receiving equipment has been professionally installed,
which includes:

• Setting up the satellite dish and its LNB, correctly positioning

the dish so that it is pointed at the satellite, and connecting it
to the DR500 Receiver (Additional information in this chapter.)

• Placing batteries in the remote control unit to allow remote

control operation

DR500 Shipment Checklist

The DR500 and its components are shipped in custom-designed,
reinforced cardboard cartons. To ensure that the system is protected

during opening, use a cutting tool that extends less than 1/2 inch into the
carton.

Keep the carton an d original packaging to return a unit for repair, in the

unlikely event of a failure.
After the carton is opened, carefully remove the DR500 and all system

components and check the following items:
? Visually inspect the system to ensure that no physical damage has

occurred during shipping.

Verify that all standard items were received. Standard items
include:

• One DR500 Digital Audio Satellite Receiver

• One Wall Mount Power Supply

• DJ Infrared Remote Control

• This User Guide

Choosing a Good Location

There are a few items to consider when selecting a location for your
DR500 Receiver. Observe the following Safety Precautions:

Safety Precautions

FOLLOW STARTUP PROCEDURES

Do not plug in the DR500 Receiver until you have connected the system
and read Section 3: Basic Operations.

PROVIDE A SAFE LOCATION

Place the DR500 on a stable surface of sufficient size and strength,
where it will not be jarred, hit, or pushed off its surface. Ensure that all
cables and cords are out of the way and will not be tripped over, as this
could cause personal injury or serious damage to the DR500.

AVOID WATER AND MOISTURE

Do not expose the DR500 to any liquids, which are often found in flower
vases, coffee cups, rain from open windows, etc. If the DR500 is exposed
to any liquid, contact your DMX MUSIC affiliate, as serious damage could
occur to the DR500 or its components.

AVOID HUMIDITY, WIND, AND DUST

To avoid internal damage, the DR500 should be placed away from all
heat sources, including radiators, heater ducts, etc., out of direct sunlight,
and away from high humidity, excessive dust, or mechanical vibrations
that can cause damage to internal parts.

PROVIDE ADEQUATE VENTILATION

To avoid overheating, place the DR500 on a smooth, hard surface that
has 2” of clearance around the unit and adequate air circulation. If the
DR500 is placed in a closed area, such as a bookcase or rack, ensure
that proper ventilation is provided.

Never place the DR500 on a soft surface, such as a rug, sofa, or bed, that
would obstruct the required air flow into the DR500 ventilation slots.

USE CORRECT POWER SOURCE

Operate the wall mount power supply for the DR500 from a 120 V, 60 Hz
outlet only. Take care not to overload wall outlets or extension cords,
as this increases the risk of fire or electrical shock.

ROUTE POWER CORDS SAFELY

Route power cords so they are not walked on or pinched. Pay particular
attention to cords and connections at the plugs, receptacles (such as
power strips), and the point where they exit from the DR500 and attach to
other equipment. Do not place any items on or against power cords.

USED APPROVED ATTACHMENTS ONLY

Use only DMX MUSIC-approved attachments with the DR500 Receiver.

Connecting the DR500 to Your Audio System

If your DR500 system has not been professionally installed, if you have
disconnected your DR500 Receiver, or if you are adding a component,
refer to the following steps and diagrams to help you connect your
system.

If you have questions or need assistance connecting any components to
your DR500, please contact your DMX MUSIC affiliate.

To connect multiple DR500 Receivers to one antenna, refer to the
appropriate section later in this chapter.

Connection Guidelines

It is important that you follow these guidelines when making any DR500
system connection:

• Do not plug the Receiver into an AC outlet until all connections

have been made and you have read the Startup procedures in

Section 3: Getting Started and Basic Operations.

• Turn the audio system amplifier OFF and the volume completely

down.

• Connections should be finger-tight only; never use pliers or a

wrench.

• The DR500 Receiver wall mount power su pply is polarized, and
only one orientation on the wall or power strip is acceptable.

• The DR500 Receiver should not be plugged into an AC socket
like those found on the rear of audio amplifiers.

• Once the DR500 is connected, turned on, and receiv ing the satellite

signal, it should remain plugged in to an unswitched AC outlet so that
it can receive any programming updates, authorization commands,
and information from the DMX MUSIC/DBS National Authorization
Control Center.

If the DR500 will not be used for extended periods of time, it
should be turned off using the front panel power switch only. It
should not be unplugged nor have its AC power turned off.

Connecting the DR500 to Your Stereo System

To connect the DR500 to a stereo system, refer to the figure below and
the following instructions.

1. Make sure the stereo amplifier is OFF and the volume is turned

completely down.

2. Connect the RCA stereo cables to the L(eft) and R(ight) STEREO

jacks on the back of the DR500.

3. Connect the other end of the RCA cables to any high -level input

on your stereo equipment EXCEPT the phonograph input.
Remember to match left and right channels.

Do not connect the RCA cables from the DR500 to the PHONO input of
audio equipment. Any line level input such as AUX, CD, DAT, TAPE,

VIDEO, or VCR can be used for the DR500 output.

4. Plug the DR500 into an AC outlet.

5. Continue on to Section 3: Getting Started and Basic Operations.

Connecting the DR500 to Your Monaural System

To connect the DR500 to a monaural system, refer to the figure below
and the following instructions.

1. Make sure the monaural amplifier is OFF and the volume is turned

completely down.

2. Connect an RCA cable to the MONO jack on the back of the

DR500.
? Connect the other end of the RCA cable to any available input on the monaural

equipment EXCEPT the phonograph input.

Do not connect the RCA cables from the DR500 to the PHONO
input of audio equ ipment. Any line level input such as AUX, CD,
DAT, TAPE, VIDEO, or VCR can be used for the DR500 output.

4. Plug the DR500 into an AC outlet.

5. Continue on to Section 3: Basic Operations.

If the Audio Equipment Has a Direct Digital Coaxi al Input

To connect the DR500 to audio equipment with direct digital input, refer

to the figure below and the following instructions.

Connect a shielded RCA cable (not provided) from the DIGITAL OUT
connector on the DR500 to the coaxial DIGITAL INPUT connector on the
audio equipment. (See your stereo manual for specific requirements.)
The default output format is uncompressed PCM; it may optionally be
configured as Dolby Digital. Contact your DMX MUSIC Affiliate to
reconfigure the S/PDIF output as Dol by Digital.

Antenna Installation and Alignment

It is recommended that the Satellite dish antenna be installed by your
local DMX MUSIC Affiliate. It is imperative that the dish be securely and
safely mounted, and pointed accurately at the Satellite. Brief instructions
are presented here for completeness.

Satellite Dish Installer: Ground the RF input cable to the building
grounding system as close as possible to the point of building entry.
Refer to the National Electric Code (NEC) Article 820-40.

The following steps describe the process to properly set up, position, and
connect the antenna using the DR500 Receiver:

1. Determine the proper block converter and feed horn polarity

adjustment for your area.

2. Assemble the satellite dish antenna.

3. Locate the antenna in an area with an unobstructed line of sight to

the satellite coordinates (azimuth and elevation) for your area.

For information relating to satellite location and coordinates,
antenna alignment, and signal acquisition, contact your DMX
MUSIC affiliate.

4. Pre-position the antenna to the correct azimuth and elevation

coordinates by using a compass and inclinometer.

5. Pre-position the LNB to the indicated polarity setting.

6. Locate the DR 500 Receiver within visual range of the antenna.

7. Connect a 75 ohm coaxial cable (RG-6, typical) from the output of
the LNB to the Receiver RF IN connector.

8. Connect 120 VAC to 15VDC power adapter to the DR500
Receiver – do not turn it on. (Or suitable alternate power source)

Improvise a temporary sun shade over the DR500 front panel as the LED
displays may be difficult to read in direct sunlight.

9. Place the receiver in signal strength mode by depressing channel
up and channel down buttons simultaneously while the power is
off. Alternatively, this may be done with the remote control using
Preset 180. The display reads nL, signifying it is not locked.

— AUTH LED is Off unless the receiver is already authoriz ed
— SYNC LED is Off and remains so until the satellite is

acquired
The signal strength level numbers are preceded by a minus sign

(-) to differentiate them from a music channel number. Signal Quality
readings vary from -00 (the strongest level) to approximately -80
(weakest level) before losing the satellite lock nL.

Rock the dish slowly from side to side and up/down around the nominal
position. When the Satellite has been located, the display will read out a
negative number representing signal strength and the Sync light will
illuminate. Carefully move the dish to maximize signal, at which time the
readout will be the least negative (closest to zero). Tighten the bolts and
check that signal strength has not been disturbed by tightening the bolts.

Connecting Multiple Receivers to One Antenna

Multiple DR500 Receivers can be connected to one antenna. However, to
avoid damage to either the antenna LNB and DR500 Receiver, the
following items must be used:

• Correct splitter(s)

• Proper line amplifiers
Line amplifiers may be required when using a signal splitter and/or when

long coaxial cable runs are required from antenna to receiver. All splitters
and line amplifiers should be rated for satellite IF processing with a
minimum bandwidth of 950 MHz to 1750 MHz.

Since power is delivered to the LNB and line amplifier by the DR500
Receiver (18 VDC via RF IN connector), splitters should have one DC
power passing port. All other ports must block DC or have equivalent

circuitry that only permits one of the DR500 Receivers to power the LNB.
Never connect via power passing splitters. Additionally, the receivers
not delivering power to the LNB should have their LNB power output
switched OFF using Preset 160. Failure to do so may result in severe
damage to the antenna LNB and the DR500 Receivers.

The line amplifier should be inserted at the antenna LNB for cable runs in
excess of 150 feet. For extra long cable runs over 500 feet it may be
necessary to power the LNB with an amplifier/LNB supply within 100 feet
of the LNB.

Recommended Equipment

The following equipment is recommended when multiple receivers are
connected to one antenna:

• High frequency splitters

- QINTAR HFS-2 and HFS-4. Two and four port splitters that

pass power from one port.

- QINTAR HFS-2WB and HFS-4WB. Two and four port 5 to

2050 MHz wide band splitters with a built in zener diode

circuit to protect DC return back to the DR500 Receiver. These
splitters can be used in installations requiring power passing to
only one port.

• In-line satellite amplifier

- QINTAR LA-2050. This line amplifier has a bandwidth of 10 to
2050 MHz. It is typically powered by the DR500 Receiver

18 VDC power.

• Coaxial Cabl e

- Always use a high quality RG-6 or RG11 cable to minimize
antenna signal loss and amplifier requirements.

S e c t i o n 3

Getting Started and Basic Operations

The DR500 has many features that you can use to customize your
DMX MUSIC program. These exciting and easy -to-use features,
combined with up to 120 available channels delivering commercial ­ free, CD-quality music, allow you to design and implement a music
program that meets you r individual needs.

Section Topics

This section describes the basic functions and operation of the
DR500 and remote control. Basic functions include:

• Starting up the DR500

• Turning the DR500 ON and OFF

• Basic operational information

• Correcting errors

• Checking the clock

• Setting and muting the volume

• Selecting, recalling, and scanning channels

• DMX MUSIC/DJ functions
Advanced functions are presented in Section 4 and include:

• Forced tune programming — a channel is automatically
selected and played at a specific time

• Adding and deleting authorized channels

• Setting the dynamic range of a particular channel
Many of these features can be programmed and controlled by

the DMX MUSIC/DBS National Authorization Control Center.
When you turn on your DR500 and call for authorization, ask
your DMX MUSIC affiliate about this service. For information
on obtaining DMX MUSIC authorization, call 1 [phone].

Starting up the DR500
After all DBS installation procedures have been performed and all

connections have been made between the DR500, satellite dish, and the
stereo unit, you are ready to begin the startup procedures.

1. Plug the DR500 into an active (on) AC power source. The power
source light (a small green LED light) appears on the front display
indicating the DR500 is receiving power and able to receive any
programming updates, authorization commands, or information
from the DMX MUSIC/DBS National Authorization Control Center.

2. Turn on the DR500. After a 10- to 15-second delay, the following
occurs:

— DR500 tunes to a channel
— The authorized indicator is off (not lit), denoting that you are

unauthorized to receive any channels
— he sync indicator is lit, denoting that the satellite dish

antenna is correctly set up and receiving the satellite signal
— The channel flashes on the front panel display (indicating

mute)
— There is no audio

3. Call the DMX MUSIC/DBS National Authorization Control Center
at 1 [phone] and inform them that you are ready to receive
your service. They will send you all authorized channels.

4. Tune to an authorized channel. Wh en the DR500 receives the
satellite signal, the following occurs:

— The authorized indicator is lit green

— Music begins playing

Once the DR500 is connected, turned on, and receiving the satellite
signal, it should remain plugged in to an unswitched (on) AC outlet so
that it can receive any programming updates, authorization
commands, or information from the DMX

MUSIC/DBS National Authorization Control Center.

If the DR500 will not be used for extended periods of time, it should
be turned off using the front panel power switch only. It should not be
unplugged nor have its AC power turned OFF.

It is recommended that you do not plug the DR500 into a switched AC

outlet found on an audio amplifier as the AC power will be terminated

when the amplifier is turned off.

Turning the DR500 ON and OFF

To turn the DR500 ON, press the power selector once on either the
DR500 front panel or remote control. The front panel displays the
selected channel.

To turn the DR500 OFF, press the power selector once on either the
DR500 front panel or remote control. A small green decimal point light will
appear on the front panel indicating that the DR500 is off but is still
plugged in to an unswitched (on) AC outlet and able to receive any
programming updates, authorization commands, or information from the
DMX MUSIC/DBS National Authorization Control Center.

Basic Operational Information

The DR500’s normal mode is to display the currently tuned channel while
waiting for input from the front panel or remote control.

Many of the DR500 advanced features are selected by pressing the
PRESET key followed immediately by your numeric selection. For a

listing of all preset commands, refer to the DR500 Reference Sheet.

Generally, DR500 functions have a 5- to 10-second wait time, or time out .
If no keys are pressed during the time out, the DR500 returns to its
normal mode of operation. For example, there is a 10-second wait time
from pressing PRESET to entering your numeric selection. If no input is
received within 10 seconds, the DR500 returns to its normal mode of
operation with the current channel displayed on its front panel.

Most DR500 selections that are made using the remote control keys can
also be made using the front panel TUNE ? and TUNE ? buttons. The
front panel buttons cycle through each available option. For example, you
can select a channel or input a dynamic range using either the remote
control or the front panel TUNE ? and TUNE ??buttons.

Correcting Errors

Sometimes you may make an error when entering data. If this occurs, you
can start over after waiting for the command to timeout as indicated by
the display returning to channel indication. Alternatively, changing
channel with the up/down keys will terminat e any command immediately.

Checking the Clock

Once the DR500 clock has been initialized by the DMX MUSIC/DBS
National Authorization Control Center and settings have been stored, the
clock setting can be checked. Press:

The front panel displays a flashing two-digit number that is the current
hour in 24-hour mode. The time displays for approximately five seconds
and then automatically displays the current channel.

If the DR500 clock has not been initialized by the Control Center, the
front panel displays 99.

Setting the Volume

You control the volume of the DMX MUSIC music through your stereo
system and the volume control keys located on the remote control.

The volume control keys on the remote control may be off or deactivated.
To turn these keys on, press:

The DR500 front panel displays On indicating the volume control keys
are ready for use. Then use the VOL ? key to turn the volume up and the
VOL ? key to turn the volume down.

To turn the remote control volume key s off, press:

The DR500 front panel displays OFF indicating the volume control keys
are inactive.

If the remote control volume keys do not work, the unit may be in the
volume OFF mode. Check the DR500 while pressing one of the volume
control keys to see if the OFF message displays. If so, use the PRESET
975 command to activate these keys.

The volume is adjusted in increments between 0 and 32, where 0 is mute
and 32 is full volume. When the remote control volume keys are used, the
front panel display s an L followed by a two-digit volume indicator.

The DR500 is shipped with the full volume (32) setting.

Muting the Volume

The DR500 offers a mute function that is controlled through the remote
control.

1. To mute the audio press:

The current channel will flash on the DR500 front panel while the audio
is muted.

2. To return to normal volume, press MUTE again or press any other
valid key.

The audio will be muted if the signal is not locked, the current channel is
unauthorized, or the current channel has been deleted. If you are having
audio problems, refer to Section 5: Maintenance and Troubleshooting.

Selecting a Channel

You can use either the front panel or remote control unit to select another
channel.

Front Panel Channel Selection

Use the following keys to select a channel from the DR500 front panel:

• TUNE ? button to move up to the next authorized channel

• TUNE ? button to move back to the preceding authorized channel

Remote Control Channel Selection

The remote control unit provides two ways of tuning to a desired channel:

• Select one channel at a time by using the:
— TUNE ? key to move up to the next authorized channel
— TUNE ? key to move back to the preceding authorized channel

• Select specific channels (1 to 120) using the NUMERIC keys (0
through 9) on the keypad. To do this, enter the channel, with or
without leading zeros. For example, to tune to channel 99, enter
either:

OR

When you enter a channel, leading zeros are displayed. However,
once the channel is tuned, the leading zeros are eliminated.

If you enter a three-digit number, the DR500 tunes to that channel
immediately. If you enter a one- or two-digit number, the DR500
waits for approximately three seconds, verifying there is no other
input, and then tunes to that channel.

If you enter a channel that does not exist, for example channel 888, the
DR500 remains on the current channel. If you enter an unauthorized

channel, the DR500 tunes to that channel, however, you will not have
audio output, the front panel Authorized LED will be off, and the channel
will flash.

Recalling a Channel

To recall your last channel selection, press:

The DR500 will tune to the previously selected channel and display the
channel on the front panel.

Scanning Channels

The DR500 allows you to scan through all authorized channels.
To scan, press:

The DR500 begins scanning all authorized channels. Each channel is
selected for five seconds.

To select the channel and cancel the scan, press any key on the remote
control or front panel.

DMX MUSIC/DJ Functions

Viewing Current Audio Information

You can receive information about a currently playing audio track, such as
its title, track, and artist.

? To view this information, press:

2. To move through the screens of information, press:

The DMX MUSIC/DJ removes the audio information and the display goes
blank after approximately eight seconds.

Viewing the Time and Date

You can view the time and date using the DMX MUSIC/DJ to check that
the DR500 clock is correctly set or to check that the remote control is
functioning properly.

1. Press:

The front panel displays a flashing two-digit number that is the current
hour in 24-hour mode.

2. Press:

The DMX MUSIC/DJ displays the current hour in 24-hour mode,
HH:MM:SS and current date, DD:MMM:YYYY. If the DR500 clock has
not been initialized by the Control Center, the DMX MUSIC/DJ displays

99:999:99.

Immediately after initial authorization, the date will indicate 99:999:99.
This is normal and will update at local midnight and be subsequently
correct.

S e c t i o n 4

Advanced Operations

The DR500 advanced features give you the power and flexibility to
create tailored musical programs. These advanced functions include:

• Forced tune programming æ a channel is automatically
selected and played at a specific time

• Adding and deleting authorized channels

• Setting the dynamic range of a particular channel or all
channels useful when DMX MUSIC selections are playing in a
noisy environment

Section Topics
This section describes the advanced functions and operation of the

DR500 and remote control. Advanced functions include:

• Setting, checking, and clearing forced tune events

• Local channel management

• Setting and checking the Dynamic Range for individual
channels and as a global default

• Setting and checking transponder frequency

• Setting and clearing the front panel lockout

• DMX MUSIC/DJ functions
Many of these features can be programmed and controlled by the

DMX MUSIC DBS National Authorization Center. When you turn on
your DR500 and call for authorization, talk to your DMX MUSIC
affiliate about this service.

Forced Tune Events

Forced Tune Events allow you to easily specify at what hour a particular

channel will be played. Although forced tune events sound simple, they’re
actually a powerful function that provides you with a wide range of musical programming
flexibility and creativity, along with local manageability.

Setting Forced Tune Events (Dayparting)

The DR500 allows you to program and store up to 32 forced tune events
per day. These forced tune events can be programmed for one channel
or spread across a maximum of 32 channels. You can program forced
tuned events by the minute, hour and day. If you do not have a version 2.0
or higher DR500, you will only have the ability to schedule up to 6 forced
tuned events. To check the software version, with your DJ Remote, press

150. View, then press More until it reads DR500 Ver 2.0.

To set a forced tune event:

1. Tune to the desired channel.

2. Press:

The front panel displays two flashing zeros, indicating that the DR500 is
ready for you to enter the hour to tune in this channel.

You specify forced tune events for the hour, on the hour (10, 11, etc.). You
cannot specify a portion of an hour, such as 10:15 a.m. If you need a
forced tune event to play at a specific hour and minute, contact the DMX
MUSIC/DBS National Authorization Control Center who will

program the event for you.

3. Enter the hour in 24-hour format then press STORE.

For example, 8:00 p.m. would be entered as 20.

If there are less than six forced tune events programmed, the new event
will be stored in memory. At the designated time, the DR500 will
automatically tune to the programmed channel.

If you exceed the 6 forced tune events maximum, the DR500 front panel
displays FUL (full) indicating the memory is full. When FUL displays, the
DR500 memory must be cleared before any forced tune events can be
entered. Refer to Clearing Forced Tune Events for this procedure.

Pressing PRESET while entering a forced tune event exits the procedure
and returns to the current channel.

If two forced tune events are inadvertently scheduled for the same time
period, the event that was set first will play.

Checking Forced Tune Events

To check the forced tune event settings for a channel:

1. Tune to the desired channel.

2. Press:

If the current channel has no programmed forced tune events, the front
panel displays three flashing dashes.

If the current channel has any programmed forced tune events, the time of
the event (in 24-hour time) displays on the front panel as a flashing two­digit number. If more than one event is programmed for the channel, the
front panel will scroll through all programmed events, displaying each for
five seconds.

Once all the forced tune events have been displayed, the front panel
returns to the current channel.

Clearing Forced Tune Events

The DR500 allows you to program and store up to six forced tune events.
These forced tune events can be programmed for one channel or spread
across a maximum of six channels.

If you have exceeded the six forced tune events maximum, the DR500
front panel displays FUL indicating the memory is full. When FUL
displays, the DR500 memory must be completely cleared before new

forced tune events can be entered. To clear the DR500 memory press:

The front panel will momentarily display CLr (clear) as the DR500 clears
all forced tune events from memory. When the DR500 has finished

clearing all settings, the current channel displays.

Local Channel Management (Adding / Deleting Channels)

The DR500 allows you to locally manage the channels authorized to you
through DMX MUSIC/DBS National Authorization Control Center. From
your location, you can temporarily delete an authorized channel so that it
cannot be played for a specific time in your location. Then, when you
decide the timing is right, you can add the authorized channel into your
format again.

Deleting Authorized Channels

The DR500 gives you local control to delete channels from your list of
authorized channels. To locally delete an authorized channel:

1. Tune to the desired channel.

2. Press:

The front panel flashes dEL (delete) as the DR500 marks the channel as
locally deleted. In addition:

• Authorization LED remain s ON as this is a locally deleted channel

• Audio is muted for that locally deleted channel

• dEL flashes on the DR500 display when this channel is selected

Adding Authorized Channels

Just as you can locally delete an authorized channel from your local
channel listing, you can also add the channels back to the list. To do this:

1. Tune to the desired channel.

2. Press:

The front panel momentarily displays Add as the DR500 adds the
authorized channel. In addition:

• Channel you added is displayed

• Authorization LED remains ON

• Audio is broadcast from that locally added channel
You locally manage only channels authorized by your DMX MUSIC

affiliate. To add authorized channels to your local listing, contact your
DMX MUSIC affiliate.

Setting the Dynamic Range

The DR500 Receiver is shipped with all 120 channels set at full

CD-quality (90 dB dynamic range). To meet your individual music needs,
you have the capability of setting a different dynamic range for up to 10
channels, or setting all channels to a global dynamic range default.
Changing the dynamic range setting may provide a more uniform volume,
or loudness, throughout your musical program. To set the dynamic range
for a channel:

1 Tune to the desired channel.

2. Press:

The front panel flashes the current dynamic range code for this channel.
There are 8 dynamic range settings as follows:

Front Panel Code Dynamic Range Settings

O Full CD-quality (90 dB)

1-8

Amplitude compression, 1 is minimum, 8 is
maximum. Low amplitude signals are amplified and
peaks compressed. Absolute signal level
maintained.

3. Enter the dynamic range code using the TUNE ? and TUNE ??
buttons to make your selection. The dynamic range is changed on
the?fly to allow preview. Press STORE to save your selection.

If there are less than 10 Dynamic Range settings programmed, the
new setting will be stored in memory. The DR500 will automatically
implement the selected dynamic range when the specified channel is
tuned.

If you have exceeded the 10-channel maximum, the DR500 front panel
displays FUL indicating the memory is full. When FUL displays, the
DR500 memory must be completely cleared before additional Dynamic
Range settings can be entered. Refer to Clearing the Dynamic Range
for this procedure. Pressing PRESET while entering a Dynamic Range
code exits the procedure and returns the display to the current channel.

Dynamic range settings specified for individual channels will override, or
take precedence over, global dynamic range default settings.

Checking Dynamic Range Settings

To check the dynamic range for a specific channel:

1. Tune to the desired channel.

2. Press:

The front panel flashes the current dynamic range code (0-8) for this
channel. If a specific dynamic range has not been set, the front panel
displays a flashing three-digit number representing the global default for
that channel.

Clearing the Dynamic Range

The DR500 allows you to program and store up to 10 channels with

specific dynamic range settings. If you have exceeded the 10-channel
maximum, the DR500 front panel displays FUL indicating the memory is
full. When FUL displays, the DR500 memory must be cleared before
additional dynamic range settings can be entered. To clear the DR500

memory, press:

The front panel will momentarily display CLr as the DR500 clears all
dynamic range settings from memory. When the DR500 has finished
clearing all settings, the current channel displays.

Setting the Dynamic Range Global Default

To set one dynamic range for all authorized channels:

1. Press:

2. Enter the dynamic range code using the TUNE ? and TUNE ?

buttons to make your selection, then press STORE.

All channels are set to the specified dynamic range. To change or clear
the global dynamic range default setting, repeat this procedure.

Setting the Transponder Frequency

The DR500 is shipped with the transponder frequency saved in memory.
It is highly unlikely that this frequency will have to be changed and should
only be done upon instructions from your DMX MUSIC affiliate. In the
event that a new transponder frequency must be entered, follow these
procedures:

1. Press:

The transponder frequency in MHz displays as a flashing three-digit code
on the front panel. The transponder frequency codes and their
corresponding frequencies are shown below.

Mhz Front Panel Codes Transpon der Frequency

950 to 999
000 to 450

950 Mhz to 999 Mhz

1000 Mhz to 1450 Mhz

2. Enter the transponder frequency using the DR500 front panel

codes. (For example, you enter a frequency of 1422 MHz using
the code 422.) Press the appropriate number, then press STORE.

The new transponder frequency will be stored in memory.

Pressing PRESET while entering a Transponder Frequency code exits

the procedure and returns to the current channel.
Be careful to enter the correct frequency. The DR500 will not operate if

the Transponder Frequency is incorrect.

Checking the Transponder Frequency

To check the current transponder frequency, press:

The front panel flashes the current Transponder Frequency MHz code.

Checking Signal Quality

The quality of the incoming signal can be checked using the following
procedures:

1. Ensure that the DR500 has acquired the signal æ the sync

indicator on the front panel will be lit.

2. Press:

— The front panel displays SS (signal strength) and then displays a

dash followed by a two-digit number from 00 to 99 indicating the
strength of the incoming signal.

The display is updated approximately twice per second. Your
display may not change if the signal quality is constant.

— If the DR500 is not locked, nL displays on the front panel.

Unlike most other DR500 functions, the signal quality indicator does not
automatically clear from the display. To clear the display, press any key
on the remote control or the DR500 front panel.

The following table shows the DR500 codes and their corresponding
Eb/No levels.

A code of -00, with a corresponding Eb/No level of 17 dB or greater, is
the highest signal quality. A code of -68, with corresponding Eb/No
levelsof 5 dB or lower, is a very weak signal strength.

DR500 Display Code Eb/No Signal Strength

-00 to –01 17+ dB

-02 16 dB

-04 15 dB

-06 14 dB

-09 13 dB

-14 12 dB

-20 11 dB

-27 10 dB

-35 09 dB

-44 08 dB

-52 07 dB

-61 06 dB

-68 05 dB

-75 04 dB

-80 03 dB
NL Not locked

Front Panel Lockout

Setting the Front Panel Lockout

The DR500 allows you to inhibit, or lockout, any command entries. To do
this press:

The front panel displays LOC indicating that the front panel has been
locked. When the front panel has been locked, both the front panel and
the remote control will be non -functional. The only command that will be
accepted by the DR500 is the command to clear the front panel lockout.

Clearing the Front Panel Lockout

To clear the front panel lockout, press:

The front panel lockout command will be cleared and the DR500 will
receive all commands through the front panel and be fully functional
again.

DMX MUSIC/DJ Functions

Checking the DR500’s ID Number

Every DR500 Receiver has a specific identification (ID) number which is
located on the back of the DR500. To check the DR500’s ID number
using the DMX MUSIC/DJ, press:

The ten -digit ID number is 10 digits long and displays in the following
format:

• ID NUMBER 0-123-456-789
The unit ID number is also displayed on the front numeric display 3 digits

at a time, repeating twice for each 3 digit group. This display may
alternatively be invoked by depressing the channel up and down buttons
simultaneously while the power is on.

Checking the DR500’s Status
You can periodically check the status of the DR500 using the DMX
MUSIC/DJ.

1. To check the status, press:

The DMX MUSIC/DJ displays a variety of status messages.

2. To move through the screens of information, press MORE on the

DMX MUSIC/DJ.

The DR500 status messages are presented in the following tables.

DMX Music/DJ General Status Messages Status Message Description

SIG Strength: ## Displays the Eb/No signal strength.

For a listing of signal strength
codes, refer to Signal Quality.

System: Locked/Unlocked Displays locked or unlocked.

Forced TN: ## Displays the number of

programmed forced tune events.

Dyn Ring: ## Displays the number of channels

that have a dynamic range setting.

FREQ: ##kHz Displays the RF frequency.

DR500 VER #.## Displays the current DR500

software version.

Individual Messages

Front Panel
Status Code

DMX/DJ Status
Message

DR500 Status

000 System OK DR500 is working properly
001 System PLL Phased locked loop error
002 System LNB Power to the low noise block (LNB) is

shorted

004 System NV Nonvolatile memory errors

Combined Error Messages

Front Panel

Status Code

003 System PLL
005 System PLL
006 System LNB
007 System PLL

DMX/DJ Status

Message

System LNB

System NV
System NV

DR500 Status
Phase lock loop error and power to the

low noise block (LNB) is shorted
Phase lock loop error and nonvolatile
memory errors
Power to the low noise block (LNB) is
shorted and nonvolatile memory errors
All system errors are detected

System LNB

System NV

For additional information about DR500 status messages, refer to
Section 5: Maintenance and Troubleshooting

S e c t i o n 5

Maintenance and Troubleshooting

Maintenance

The DR500 Receiver and remote controls are designed to deliver years of
maintenance-free, CD-quality music. The only maintenance you may need to
perform is cleaning your DR500 Receiver and replacing batteries in your
remote control.

Cleaning the DR500 Receiver

Before cleaning the DR500, unplug it from the wall outlet. Clean the cabinet,
panel, and controls with a soft cloth lightly moistened with water.

Do not use any type of abrasive pads, scouring powders, liquid cleaners,
aerosol cleaners, or solvents such as alcohol or benzene.

Troubleshooting Tips

The troubleshooting tips found on the following pages were designed to help
you diagnose and correct minor problems in the unlikely ev ent that you
experience difficulties with your DBS DR500 system.

Possible problems, arranged alphabetically, are followed by solutions that
should help you to troubleshoot any DBS DR500 difficulties.

If you try all the suggested solutions and nothing works, call your

DMX MUSIC affiliate, as they are equipped to diagnose and correct your
DBS system and DR500 Receiver problems.

Problem Possible Causes Solutions

Authorized
indicator is NOT lit
green
DR500 Receiver
does not work

DR500 Receiver
shows
a distinct change in
operation or is not
operating normally

LNB PWR
Indicator Flashing

Music stops briefly
or is distorted.

You are not authorized to
receive the current channel.

DR500 is not plugged in.
The AC outlet is off.
The AC outlet is not working.

The AC outlet is not providing
the required power. (You may
be experiencing a power brown
out in your area.)
The DBS system is not
correctly installed, the satellite
dish antenna is not pointed at
the satellite.

The DR500 may need to be
serviced.

The cable connecting the
DR500 to the satellite dish is
shorted.

There is a problem with the
satellite dish LNB.

Tune to an authorized channel. Contact
your DMX MUSIC affiliate if you wish to
receive the music channel.

Check that the DR500 is plugged into
an AC power outlet.

Turn the AC outlet on.

Switch the DR500 power cord to
another outlet. Have a professional
electrician check the outlet.

Operate the DR500 from a 120 V 60
Hz outlet only. Have a professional
electrician check the outlet.

Check the DBS system for proper
operation and that the satellite dish
is in the correct position (refer to
Section 1).

Unplug the receiver from the wall outlet.
Wait 30 seconds. Plug the DR500 back
into the outlet. Check the DR500’s
performance. If the DR500 still
performs poorly, contact your DMX
MUSIC affiliate.

Disconnect the cable from the unit and
wait 30 seconds. If the LNB PWR light
turns either off or on, replace the cable.
If the light flashes, contact your DMX
MUSIC affiliate.
Contact your DMX MUSIC affiliate.
Select another music channel or wait for
the music to begin again.

The audio signal for the
particular music channel was
temporarily interrupted by a
technical problem.

Poor satellite signal quality
sometimes due to sunspots or
inclement weather.
The DR500
was subjected to
excessive vibration or
movement.

Wait for the music to begin again. If this
is a frequently re-occuring problem,
contact your DMX MUSIC affiliate.

Ensure that the DR500 is in an
appropriate location away from vibration
or movement that may cause the music
to stop momentarily

Problem Possible Causes Solutions
No sound The stereo is turned off or

the volume is turned down.

The DR500 Receiver
volume is turned down.

The Mute function is
selected.

You are not authorized to
receive the current channel.

The DR500 and stereo
connectors are not correctly
attached.

No sound from one speaker Balance is incorrectly set or

your stereo/speaker
connections are not

correctly adjusted.
Remote control does not
operate the DR500.

The remote control is not

pointed at the DR5 00;

The remote control is too

far from the DR500;

The path between the

DR500 and remote control

is obstructed.

The DMX MUSIC/DJ mode

is not set to the correct

mode.

Front panel lockout is set

Turn on the stereo and
adjust the volume.

Turn the volume up on the
DR500 Receiver.

To return to normal volume,
press MUTE on your
remote control.

Tune to an authorized
channel (refer to Section 3).
Contact your DMX MUSIC
affiliate if you wish to
receive the music channel.

Check all DR500 and
stereo connections.
Adjust the balance controls
on stereo and check all
connectors.

Point the remote control
directly at the DR500.

Ensure that there are no
obstacles between the
DR500 and the remote
control unit.

Move to within 10 meters of
the DR500.

Remove the obstruction,

The remote control

batteries are run down.

Remote control is broken

point the remote control
control directly at the
DR500.

Ensure that the DMX
MUSIC/DJ mode is set
correctly. You will see DMX
MUSIC appear on the DMX
MUSIC/DJ display (refer to
Section 1).

Unlock the front panel (refer
to Section 4).

Replace all remote control
batteries.

Problem Possible Causes Solutions
Remote control
operates erratically

The remote control is

exposed to direct bright

sunlight or florescent

lighting. This exposure

may interfere with the

remote control signal and

not allow the remote and

DR500 to communicate.

Protect the remote control
from the direct light
exposure.

Check that the remote
control is functioning
properly by performing the
procedure for viewing the
time on the DMX
MUSIC/DJ.

Remote con trol is broken.
Sync indicator is not lit
green.

Poor satellite signal

quality

sometimes due to

sunspots, rain,

or other inclement

weather.

The DR500 Receiver has

not locked onto the

satellite.

Power to the low noise

block (LNB) amplifier is

shorted or set to OFF.

Wait for the weather to
clear.

Check the alignment of
the satellite dish (refer to
Section 1). Unplug the
receiver from the wall
outlet. Wait 30 seconds.
Plug the DR500 back into
the outlet. Check the
DR500’s performance. If
the DR500 stil performs
poorly, contact your DMX
MUSIC affiliate.

Volume control does not
work

S e c t i o n 6

Power is disconnected to

the low noise block (LNB)

amplifier.

Volume control keys are

off

Check LNB PWR
indicator. If it is not
illuminated, powe to the
LNB is OFF. This may
be normal for multiple
receiver installations
provided signal from a
single LNB. Contact your
DMX MUSIC affiliate
before switching LNB to
ON.
Turn the volume control
keys on, use PRESET

975.

Specifications

Audio Specifications*

Compression: Dolby Digital
Sampling Rate: 44.1 kHz
Frequency Response: 20.0 Hz to 20.0 kHz ±1.0 dB
Dynamic Range: >90 dB
Harmonic Distortion: < 0.015% typical, 0.05% maximum
Output Level 0-2 V rms (maximum)

Tuner Specifications*

Input Frequency: 950 to 1450 MHz
Input Dynamic Range: -20 dBm to -65 dBm

LNB Power: 250 milliamps max 18 VDC ±10%
LNB Frequency Drift: ±5 MHz
Audio Threshold: 5.1 dB Eb/No for 10-5 BER

General Specifications*

Power Supply: 100-130 VAC, 60 Hz source to 15VDC supply
Power Consumption: 21 Watts maximum
Operating Temperature: 08 to 408 C
Operating Humidity: 0 to 95% noncondensing

Regulatory Certifications: UL 1492; CSA-C22.2 No. 1-M90; FCC Part 15B,

Class A

Dimensions: 8.25” Wide, 2.7”High, 8” Deep
Weight: 2.25 lbs

*Design and specifications are subject to change without notice.

A p p e n d i x

Warranty and Repair Information

Warranty Statement
DMX MUSIC warrants that its products are free from defects in

material and workmanship at the time of shipment and that
they conform to applicable specifications. In no event will DMX
MUSIC be liable for consequential misuse or damages.

The DMX MUSIC DR500 is warranted against any above­ mentioned defects that appear within one year of sh ipping
date.

Should it be necessary to make a claim against this warranty,
the buyer shall first notify DMX MUSIC’s Customer Service
Department to define the nature of the problem. When
returning products, please be aware of the following:

1. Products returned to DMX MUSIC, whether for

upgrade, warranted or out-of-warranty repair work, or
maintenance, must comply with the DMX MUSIC
Return Procedures (located on the next two pages).

2. Products shall be forwarded to DMX MUSIC,
transportation prepaid.

3. Products returned to DMX MUSIC freight collect or with
out a Return Material Authorization (RMA) number will
NOT be accepted.

4. DMX MUSIC shall not accept any responsibility for
returned products that are improperly packaged and/or
damaged in shipment. If possible, please use original
shipping and packaging materials.

5. Original product identification markings and labels must
not have been removed, defaced, or altered. Further, to
preserve the warranty, the product should not be
subjected to abuse, improper installation or application,

alteration, accident, or negligence in use, storage, transportation,

or handling.

6. Any returned product shall be completely evaluated in an attempt
to duplicate the problem so that appropriate corrective action and
repair may be completed. Following repair, the product shall be
thoroughly tested for compliance with appropriate specifications.
This process will be handled in an expedient and prompt manner
but may be subject to available labor and material resources.

The DMX MUSIC warranty, as stated herein, is in lieu of all other
warranties, expressed, implied, or statutory.

For further information, please contact

DMX MUSIC Customer Service at

[phone]

Return Procedures — DMX MUSIC Commercial Subscribers

If you are a commercial subscriber who has a contract with a DMX
MUSIC affiliate for DMX MUSIC services, contact your local DMX MUSIC
affiliate. Speak to a customer service representative about any

questions, issues, or problems. Quite often, equipment problems can be
corrected over the phone, which keeps your equipment in service and
avoids unnecessary and costly downtime.

Any returns or repair of the DR500 must be coordinated by the DMX
MUSIC affiliate.

Return Procedures — DMX MUSIC Affiliates

Follow these return procedures if you are a DMX MUSIC affiliate who has
purchased the DR500 receiver in question and determined that the
problem is specifically DR500-equipment related.

If it is necessary to return a product for repair, the following procedures
must be followed:

1. Contact DMX MUSIC Customer Service, located in the USA, via
phone [phone].

2. Speak to a DMX MUSIC customer service representative about

any questions, issues, or problems. Quite often equipment
problems can be corrected over the phone, which keeps your
equipment in service and avoids unnecessary and costly
downtime.

3. Should it be necessary to return a product to DMX MUSIC for any
reason, the DMX MUSIC customer service representative will
issue you a return material authorization (RMA) number. To issue
an RMA number, the DMX MUSIC representative will need the
product’s serial number and model number.

You will need to include a complete description of the problem, the

operating conditions which caused the problem, and any
circumstan ces that may have led to the problem. This information
is essential for DMX MUSIC repair technicians to reproduce,
diagnose, and correct the problem. In addition, include your
contact person’s name and phone number in the event a DMX
MUSIC representative needs to contact you.

4. Include a purchase order for any out-of-warranty repair work being
performed. DMX MUSIC will begin repair work after a PO is
received.

5. Reference the RMA number on all paperwork that accompanies
the equipment, and write the RMA number clearly on the outside
of the shipping container.

6. Ship your module and power supply only (no accessories such as
remote controls) in the original shipping packaging or equivalent,
prepaid, to the address provided by DMX MUSIC Customer Service.

All equipment upgrade and repair requests will be completely evaluated
and the required work performed in an expedient and prompt manner.
The equipment will then be thoroughly tested for compliance with
appropriate specifications.

DR500 General Functions and Commands Volume
Channel Set Adjust the volume using

The controls on your
Recall Press LAST. Stereo system.

Scan Press SCAN. Mute Press MUTE.
To return to normal volume, press
Select Enter the channel number using MUTE again.

the NUMERIC keys.
—OR— DMX MUSIC/DJ VIEW FUNCTIONS
Use the TUNE ? and TUNE ??keys.

Locally Managed Channels (Adding/DeletingChannels)? Audio Info. Press VIEW.
Press MORE to see
Add Tune to the desired channel. Additional information.
Press PRESET 940.

Delete Tune to the desired channel. DR500 Press PRESET 150 and press

Press PRESET 950. Status VIEW. Press MORE to see

Additional information.

Clock

Time Press PRESET 100 and press
Check Press PRESET 100. VIEW.

Dynamic Range Unit ID Press PRESET 190 and
press
VIEW.

Check Tune to the desired channel.
Press PRESET 110. DR500 PRESET Commands and Functions

Clear Press PRESET 510. PRESET 100 Check the DR500
clock.
Clears all dynamic range PRESET 110 Check the dynamic
range
Settings from memory. For a selected channel.
PRESET 120 Check transponder
Set Tune to the desired channel. frequency.
Press PRESET 910. PRESET 130 Check the forced tune
Enter the dynamic range code event for a selected
And press STORE. Channel.
PRESET 150 Check status of DR

500.
Forced Tune Events (Dayparting) PRESET 160 Toggle LNB Power
Supply
On/Off.
Check Tune to the desired channel. PRESET 180 Check the signal
quality.
Press PRESET 130. PRESET 190 Check DR500 Unit ID
#.
PRESET 510 Clear all dynamic
range
Clear Press PRESET 530. Settings from memory.
Clears all forced tune event PRESET 530 Clear all forced tune
Settings from memory. Event settings from
Memory.
Set Tune to the desired channel. PRESET 910 Set the dynamic
range for
Press PRESET 930. A selected channel.
Enter the hour and press STORE. PRESET 920 Set transponder
Frequency.

Signal Quality PRESET 940 Add authorized
channels.
Press PRESET 180. PRESET 950 Delete authorized
Press any key to clear display. channels.
PRESET 960 Set global dynamic
range.
Transponder Frequency PRESET 970 Front panel lockout.
Check Press PRESET 120. PRESET 975 Volume Control.

Set Press PRESET 920.
Enter the transponder frequency
And press STORE.

800-700-4412

d m x m u s I c . c o m