DMP Electronics NCBox-189 User Manual

DM&P Group

NCBox-189 User’s Manual

NCBox-189 i

COPYRIGHT

The information in this manual is subject to change without notice for continuous
improvement in the product. All rights are reserved. The manufacturer assumes no
responsibility for any inaccuracies that may contain in this document, and makes no
commitment to update or to keep current information contain in this manual.

No part of this manual may be reproduced, copied, translated or transmitted, in whole or
in part, in any form or by any means without the prior written permission of the DMP
Electronics Inc.

Copyright 2012 DMP Electronics Inc.
Manual No.: NCBox-189-01 Ver.1.0A

1st Issued Date: Aug.19, 2012

SPECIAL NOTICE TO USERS

DMP Electronics Inc. provides no warranty with regard to this manual, the software, or
other information contained herein and hereby expressly disclaims any implied
warranties of merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall DMP Electronics be
liable for any incidental, consequential, or special damages, whether based on tort,
contract, or otherwise, arising out of or in connection with this manual, the software, or
other information contained herein or the use thereof.

DMP Electronics reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.

This product contains software owned by DMP and licensed by third parties. Use of
such software is subject to the terms and conditions of license agreements enclosed
with this product. Software specifications are subject to change without notice and may
not necessarily be identical to current retail versions.

Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.

TRADEMARKS ACKNOWLEDGMENT

The NCBox-189 is the registered trademarks of DMP Electronics Inc.
Other brand names, product names or trade names appearing in this document are the

properties and registered trademarks of their respective owners. All names mentioned
herewith are served for identification purpose only.

NCBox-189 ii

OWNER’S RECORD

The serial number of this product is located at the rear panel of your NCBox series.
Refer to the model and serial number when you contact your nearest dealer or DMP
offices for services.

SAFETY INFORMATION

WARNING

Do not expose NCBOX-189 to rain or moisture, in order to prevent shock

and fire hazard.

Never install NCBox-189 in wet locations.
Do not open the cabinet to avoid electrical shock. Refer to your nearest

dealer for qualified personnel servicing.

Never touch un-insulated terminals or wire unless your power adaptor and

display monitor are disconnected.

Locate NCBox-189 as close as possible to the socket outline for easy

access and to avoid force caused by entangling of your arms with
surrounding cables from the NCBox-189.

When using NCBox-189, avoid using or installing the modem to the serial

port during a storm or a lightning.

Do not use the modem or a telephone to report a gas leak in the vicinity of

the leak.

USB connectors are not supplied with Limited Power Sources.

DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS (ENCASING) OF

THIS PRODUCT. PLEASE CONTACT YOUR NEAREST DEALER FOR SERVICING FROM

QUALIFIED TECHNICIAN.

REGULATORY

ATTENTION

This product has been designed and certified to comply with certain regulatory
requirements pertaining to Information Technology Equipment. This product has not
been designed for use as a medical device. Without limitation of the foregoing, this
product is not intended and has not been certified for use in a hospital or clinical
environment to diagnose, treat, or monitor patients under medical supervision, and is
not intended and has not been certified to make physical or electrical contact with
patients, nor to transfer energy to or from patients and/or to detect such energy transfer
to or from patients.

NCBox-189 iii

PURCHASE AGREEMENT

PURPOSE:

In accordance to the general commercial conduct of Trust and Fair Trade, herewith
below is the agreement for the protection for both parties, DMP and Users in pursuant of
trading.

PRODUCT DESCRIPTION:

With this product, herewith also known as NCBox-189, which is a simplified & an
economical design of an embedded NCBox-189 for CNC machine. The basic
specification of this product comprises of the x86 technology design, and with VGA
display, USB, PS/2 Keyboard, Mouse, LAN, and Audio Interfaces.

DISTRIBUTION CONVENTION:

1. This Product includes a packing box, an inner case, a PC. Upon receiving this

product, kindly please refer to the User’ Manual to check for the contents and

appearance of this product; contact immediately your nearest dealer or DMP
office for any defective or missing parts. The supplier will not be responsible for
any reported discrepancy thereafter the expiration period of 3-days from the date
of purchase.

2. In consideration of transportation and the cost of storage, the supplier provides to
the distributors a warranty of 12-months. This warranty covers the failure caused
by hardware breakdown (excluding hard drives), but does not cover the act of
misuse and mishandling.

3. The supplier will not accept unknown post, therefore if you wish to repair or to
return your goods – kindly please contact your nearest dealer to make your
declaration, and at the same time, apply for a RMA number (RMA stands for
Return Merchandise Authorization – please see the RMA form and fill-up for
authorization).

4. The freight for return goods for repair will follow the International customary
practice and convention: Both parties is to pay for freight of one shipment each.
The shipper is required to prepay the freight from the place of origin (This means
that the returnee (user) covers the freight for return goods, while the Supplier
covers the freight for goods after the repair).

5. Obsolete warranty is referred to as: (1) Expiration of warranty or (2) Damage due
to misuse within warranty. The Supplier will be taken into consideration of the
circumstances, to provide repair service with charges expense for obsolete
warranty. This expense includes the cost of material and the cost of labor.

NOTE:

If there is other particular issue not listed in the above conditions, both parties agreed to
follow the General Law of Commerce with fair and reasonable discussion in handling
and resolving the argument.

NCBox-189 iv

Table of Contents

CHAPTERS – HEADING PAGE NO.

0 – UNPACKING YOUR NCBOX ........................................................................................ 1

 PACKING LIST ........................................................................................................ 1

 CHECK BEFORE USE .............................................................................................. 1

1 – PREFACE ................................................................................................................. 2

2 – NCBox-189 OVERVIEW ................................................................ ........................... 3

3 –SYSTEM SPECIFICATION ............................................................................................. 4

4 – BIOS ........................................................................................................................ 5

 RECONFIGURING NCBox-189 ............................................................................... 5

5 – TECHNICAL SPECIFICATION ....................................................................................... 6

6 – TAKING CARE YOUR NCBOX ..................................................................................... 7

 STORING ............................................................................................................... 7

 USING CABLES FOR CONNECTION .......................................................................... 8

 CLEANING YOUR NCBOX ....................................................................................... 8

7 – TROUBLESHOOTING ................................................................................................... 9

 TROUBLESHOOTING YOUR NCBOX .......................................................................... 9

 NCBOX DOES NOT START ....................................................................................... 9

 BIOS ERROR MESSAGE ....................................................................................... 10

 “OPERATING SYSTEM NOT FOUND” ...................................................................... 11

WARRANTY : TERMS AND CONDITION ............................................................................ 11

1 WARRANTY ......................................................................................................... 11

2 SERVICE AND SUPPORT ....................................................................................... 11

3 RETURN MERCHANDISE AUTHORIZATION (RMA) POLICY ....................................... 12

4 SHIPPING POLICY ................................................................................................. 12

NCBox-189 1

UNPACKING YOUR NCBOX

Congratulation! You have just acquired NCBox-189, please check the following

items:

PACKING LIST FOR NCBox-189 SERIES

Item

Description

Q’ty



NCBox-189

1

* Note: The accessories are subject to change without immediate notice.

CHECK BEFORE USE

 NCBox-189

0

Figure 1