The information in this manual is subject to change without notice for continuous
improvement in the product. All rights are reserved. The manufacturer assumes no
responsibility for any inaccuracies that may contain in this document, and makes no
commitment to update or to keep current information contain in this manual.
No part of this manual may be reproduced, copied, translated or transmitted, in whole or
in part, in any form or by any means without the prior written permission of the DMP
Electronics Inc.
Copyright 2018 DMP Electronics Inc.
Special Notice to Users
DMP Electronics Inc. provides no warranty with regard to this manual, the software, or
other information contained herein and hereby expressly disclaims any implied
warranties of merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall DMP Electronics be
liable for any incidental, consequential, or special damages, whether based on tort,
contract, or otherwise, arising out of or in connection with this manual, the software, or
other information contained herein or the use thereof.
DMP Electronics reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.
This product contains software owned by DM&P and licensed by third parties. Use of
such software is subject to the terms and conditions of license agreements enclosed
with this product. Software specifications are subject to change without notice and may
not necessarily be identical to current retail versions.
Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.
DMP Electronics Inc.
EBOX-3350EX Series User Manual
Trademarks Acknowledgment
is the registered trademarks of DMP Electronics Inc.
Other brand names, product names or trade names appearing in this document are the
properties and registered trademarks of their respective owners. All names mentioned
herewith are served for identification purpose only.
DMP Electronics Inc.
EBOX-3350EX Series User Manual
DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS
(ENCASING) OF THIS PRODUCT.PLEASE CONTACT YOUR
NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN.
Safety Information
WARNING
Do not expose EBOX to rain or moisture, in order to prevent shock and fire hazard.
Never install EBOX in wet locations.
Do not open the cabinet to avoid electrical shock. Refer to your nearest dealer for qualified
personnel servicing.
Never touch un-insulated terminals or wire unless your power adaptor and display monitor are
disconnected.
Locate EBOX as close as possible to the socket outline for easy access and to avoid force
caused by entangling of your arms with surrounding cables from the EBOX.
When using EBOX, avoid using or installing the modem to the serial port during a storm or a
lightning.
Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.
USB connectors are supplied with Limited Power Sources.
DMP Electronics Inc.
EBOX-3350EX Series User Manual
Regulatory
FCC Class A Note
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference in which case the user will be required to correct the
interference at his own expense. Testing was done with shielded cables. Therefore, in order to comply
with the FCC regulations, you must use shielded cables with your installation.
WARNING
This product complies with EN55022 class A. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus as set out in the interference - causing equipment standard entitled “Digital Apparatus”,
ICES-003 of the Department of Communications.
Manufacturer’s Declaration of Conformity
This equipment has been tested and found to comply with the requirements of European Community
Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product
safety respectively.
Attention
This product has been designed and certified to comply with certain regulatory requirements pertaining
to Information Technology Equipment. This product has not been designed for use as a medical
device. Without limitation of the foregoing, this product is not intended and has not been certified for
use in a hospital or clinical environment to diagnose, treat, or monitor patients under medical
supervision, and is not intended and has not been certified to make physical or electrical contact with
patients, nor to transfer energy to or from patients or to detect such energy transfer to or from patients.
DMP Electronics Inc.
EBOX-3350EX Series User Manual
Purchase Agreement
Purpose:
In accordance to the general commercial conduct of Trust and Fair Trade, herewith below is the
agreement for the protection for both parties, DMP and Users in pursuant of trading.
Product Description:
With this product, herewith also known as EBOX-3350EX Series, which is a simplified & an
economical design of an embedded device for Special Purpose Personal Computing. The basic
specification of this product is comprised of the x86 technology, design, and with onboard 512 MB
DDR3 System memory, VGA display, USB, COM ports and LAN Interfaces.
Distribution Convention:
1. This Product includes a gift box, an inner case, a PC, a Power adaptor (Optional). Upon
receiving this product, kindly please refer to the User’ Manual to check for the contents and
appearance of this product; contact immediately your neares t dealer or DMP office for any
defective or missing parts. The supplier will not be responsible for any reported discrepancy
there after the expiration period of 3-days from the received date.
2. In consideration of transportation and the cost of storage, the supplier provides to the
distributors a warranty of 12 months. This warranty covers the failure caused by hardware
breakdown (excluding hard drives), but does not cover the act of misuse and mishandling.
3. The supplier will not accept unknown post, therefore if you wish to repair or to return your
goods – kindly please contact your nearest dealer to make your declaration, and at the same
time, apply for an RMA number (RMA stands for Return Merchandise Authorization – please
ask for RMA form and fill-up for authorization).
4. The freight for return goods for repair will follow the International customary practice and
convention: Both parties is to pay for freight of one shipment each. The shipper is required to
prepay the freight from the place of origin (This means that the returnee (user) covers the
freight for return goods, while the Supplier covers the freight for goods after the repair).
5. Obsolete warranty is referred to as: (1) Expiration of warranty or (2) Damage due to misuse
within warranty. The Supplier will be taken into consideration of the circumstances, to provide
repair service with charges expense for obsolete warranty. This expense includes the cost of
material and the cost of labor.
Note: If there is other particular issue, not listed in the above conditions, both parties agreed to follow the
General Law of Commerce with fair and reasonable discussion in handling and resolving the argument.
DMP Electronics Inc.
EBOX-3350EX Series User Manual
Contents
Chapter 1
02 Unpacking your EBOX Mini PC
Chapter 2
05 EBOX-3350EX Series Overview
06 System Specifications
07 Peripherals Connecting
Chapter 3
10 BIOS Reconfiguring
10 Linux Installation Guide
Chapter 4
18 Technical Specifications
Chapter 5
20 Onboard Connectors Summary
22 Pin Assignments
Chapter 6
25 Taking Care of EBOX VESA PC
27 Troubleshooting
Chapter 7
29 Terms and Condition
29 Warranty
29 Service and Support
29 Return Merchandise Authorization (RMA) Policy
29 Shipping Policy
DMP Electronics Inc.
EBOX-3350EX Series User Manual
Chapter1
DMP Electronics Inc. 1
EBOX-3350EX Series User Manual
Item No.
Description
Q’ty1 EBOX-3350EX Series Mini PC
x1 2 75 x 75mm to 100 x 100mm VESA mounting rack (Optional)
x1
1. EBOX-3350EX Series Unit
2. VESA rack (Optional)
Unpacking Your EBOX Mini PC
Congratulation! You have just acquired EBOX-3350EX Series, please check the
following items:
Packing List:
Note: The accessories are subject to change without immediate notice.
Check Before Use
DMP Electronics Inc. 2
EBOX-3350EX Series User Manual
Preface
EBOX-3350EX Series: VESA PC
The EBOX-3350EX Series is a revolutionary device which is especially designed for limited physical
space and temperature concerns. No matter you are in a jammed office, a crowded place, or public
transportation, it can be easily integrated with a VESA LCD to bring you EBOX-3350EX Series access
at any time.It can attach to any VESA mounting fixture; allowing it to be securely mounted onto desks,
walls, or buildings, and thereby optimizes your work area. It can also attach directly to any size LCD for
a mobile system for the use at trade shows, presentations, promotions, etc.
Unlike traditional portable laptop design, the EBOX-3350EX Series can be used with a large size LCD.
Furthermore, with FANLESS design, EBOX-3350EX Series is ideal to be used in the environment
where temperature demand is critical. If you are looking for a device that is able to provide with more
mobility & space, and at the same time uses less power consumption, EBOX-3350EX Series will be
surely meet your need.
The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and associated cable/
power supply locations for LCD monitors, plasma displays and other flat panel devices. EBOX3350EX Series is designed to fit this standard to make monitor attachment quickly and easily.
DMP Electronics Inc. 3
EBOX-3350EX Series User Manual
Chapter2
DMP Electronics Inc. 4
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