DMP Electronics EBOX-3350DX2-AP User Manual

EBOX-3350DX2-AP

User’s Guide

DMP Electronics Inc.

EBOX-3350DX2-AP User Manual

Copyright

The information in this manual is subject to change without notice for continuous improvement
in the product. All rights are reserved. The manufacturer assumes no responsibility for any
inaccuracies that may contain in this document, and makes no commitment to update or to
keep current information contain in this manual.

No part of this manual may be reproduced, copied, translated or transmitted, in whole or in part,
in any form or by any means without the prior written permission of the DMP Electronics Inc.

Copyright 2018 DMP Electronics Inc.

Special Notice to Users

DMP Electronics Inc. provides no warranty with regard to this manual, the software, or other
information contained herein and hereby expressly disclaims any implied warranties of
merchantability or fitness for any particular purpose with regard to this manual, the software,
or such other information. In no event shall DMP Electronics be liable for any incidental,
consequential, or special damages, whether based on tort, contract, or otherwise, arising
out of or in connection with this manual, the software, or other information contained herein
or the use thereof.

DMP Electronics reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.

This product contains software owned by DM&P and licensed by third parties. Use of such
software is subject to the terms and conditions of license agreements enclosed with this
product. Software specifications are subject to change without notice and may not
necessarily be identical to current retail versions.

Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.

DMP Electronics Inc.

EBOX-3350DX2-AP User Manual

Trademarks Acknowledgment

is the registered trademarks of DMP Electronics Inc.
Other brand names, product names or trade names appearing in this document are the

properties and registered trademarks of their respective owners. All names mentioned

herewith are served for identification purpose only.

DMP Electronics Inc.

EBOX-3350DX2-AP User Manual

DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS

(ENCASING) OF THIS PRODUCT. PLEASE CONTACT YOUR

NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN.

Safety Information
WARNING

 Do not expose EBOX-3350DX2-AP to rain or moisture, in order to prevent shock and fire

hazard.

 Never install EBOX-3350DX2-AP in wet locations.
 Do not open the cabinet to avoid electrical shock. Refer to your nearest dealer for qualified

personnel servicing.

 Never touch un-insulated terminals or wire unless your power adaptor and display monitor are

disconnected.

 Locate EBOX-3350DX2-AP as close as possible to the socket outline for easy access and to

avoid force caused by entangling of your arms with surrounding cables from the EBOX­3350DX2-AP.

 When using EBOX-3350DX2-AP, avoid using or installing the modem to the serial port during

a storm or a lightning.

 Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.
 USB connectors are supplied with Limited Power Sources.

DMP Electronics Inc.

EBOX-3350DX2-AP User Manual

Regulatory

FCC Class A Note

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference in which case the user will be
required to correct the interference at his own expense. Testing was done with shielded cables.
Therefore, in order to comply with the FCC regulations, users must use shielded cables with
installation.

WARNING

This product complies with EN55022 class A. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus as set out in the interference - causing equipment standard entitled “Digital Apparatus”,
ICES-003 of the Department of Communications.

Manufacturer’s Declaration of Conformity

This equipment has been tested and found to comply with the requirements of European Community
Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product
safety respectively.

Attention

This product has been designed and certified to comply with certain regulatory requirements pertaining
to Information Technology Equipment. This product has not been designed for use as a medical device.
Without limitation of the foregoing, this product is not intended and has not been certified for use in a
hospital or clinical environment to diagnose, treat, or monitor patients under medical supervision, and is
not intended and has not been certified to make physical or electrical contact with patients, nor to transfer
energy to or from patients and/or to detect such energy transfer to or from patients.

DMP Electronics Inc.

EBOX-3350DX2-AP User Manual

Purchase Agreement

Purpose:

In accordance to the general commercial conduct of Trust and Fair Trade, herewith below is the
agreement for the protection for both parties, DMP and Users in pursuant of trading.

Product Description:

With this product, herewith also known as EBOX-3350DX2-AP, which is a simplified & an economical
design of an embedded device for Special Purpose Personal Computing. The basic specification of
this product is comprised of the x86 technology, design, and with onboard 512 MB DDR2 System
memory, VGA display, USB ports and LAN Interfaces.

Distribution Convention:

1. This Product includes a gift box, an inner case and a PC. Upon receiving this product, kindly
please refer to the User’ Manual to check for the contents and appearance of this product;
contact immediately your nearest dealer or DMP office for any defective or missing parts. The
supplier will not be responsible for any reported discrepancy there after the expiration period of
3-days from the received date.

2. In consideration of transportation and the cost of storage, the supplier provides to the
distributors a warranty of 12 months. This warranty covers the failure caused by hardware
breakdown (excluding hard drives), but does not cover the act of misuse and mishandling.

3. The supplier will not accept unknown post, therefore if you wish to repair or to return your
goods – kindly please contact your nearest dealer to make your declaration, and at the same
time, apply for an RMA number (RMA stands for Return Merchandise Authorization – please
ask for RMA form and fill-up for authorization).

4. The freight for return goods for repair will follow the International customary practice and
convention: Both parties is to pay for freight of one shipment each. The shipper is required to
prepay the freight from the place of origin (This means that the returnee (user) covers the
freight for return goods, while the Supplier covers the freight for goods after the repair).

5. Obsolete warranty is referred to as: (1) Expiration of warranty or (2) Damage due to misuse
within warranty. The Supplier will be taken into consideration of the circumstances, to provide
repair service with charges expense for obsolete warranty. This expense includes the cost of
material and the cost of labor.

Note: If there is other particular issue, not listed in the above conditions, both parties agreed to follow
the General Law of Commerce with fair and reasonable discussion in handling and resolving the
argument.

DMP Electronics Inc.

EBOX-3350DX2-AP User Manual

Contents

Chapter 1

02 Unpacking your EBOX-3350DX2-AP Mini PC

Chapter 2

05 EBOX-3350DX2-AP Overview
06 System Specifications
07 Peripherals Connecting

Chapter 3

10 BIOS Reconfiguring
11 Linux Installation Guide

Chapter 4

20 Technical Specifications

Chapter 5

22 Onboard Connectors Summary

23 Pin Assignments

Chapter 6

25 Taking Care of your EBOX-3350DX2-AP
27 Troubleshooting

Chapter 7

30 Terms and Condition
30 Warranty
30 Service and Support
30 Return Merchandise Authorization (RMA) Policy
30 Shipping Policy

DMP Electronics Inc.

EBOX-3350DX2-AP User Manual

Chapter1

DMP Electronics Inc. 1

EBOX-3350DX2-AP User Manual

Item No.

Description

Q’ty

1

EBOX-3350DX2-AP Mini PC

x1

2

75 x 75mm to 100 x 100mm VESA mounting rack (Optional)

x1

1. EBOX-3350DX2-AP Unit

2. VESA rack (Optional)

Unpacking Your EBOX-3350DX2-AP Mini PC

Congratulation! You have just acquired EBOX-3350DX2-AP, please check the
following items:

Packing List:

Note: The accessories are subject to change without immediate notice.

Check Before Use

DMP Electronics Inc. 2

EBOX-3350DX2-AP User Manual

Preface

EBOX-3350DX2-AP Mini PC

The EBOX-3350DX2-AP is a revolutionary device which is especially designed for limited physical
space and temperature concerns. No matter you are in a jammed office, a crowded place, or public
transportation, it can be easily integrated with a VESA LCD to bring you EBOX-3350DX2-AP access
at any time.

It can be attached to any VESA mounting fixture; allowing it to be securely mounted onto desks, walls,
or buildings, and thereby optimizes your work area. It can also attach directly to any size LCD for a
mobile system for the use at trade shows, presentations, promotions, etc. Unlike traditional portable
laptop design, the EBOX-3350DX2-AP can be used with a large size LCD. Furthermore, with
FANLESS design, EBOX-3350DX2-AP is ideal to be used in the environment where temperature
demand is critical.

If you are looking for a device that is able to provide with more mobility & space, and at the same time
uses less power consumption, EBOX-3350DX2-AP will be surely meet your need.

The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and associated cable/
power supply locations for LCD monitors, plasma displays and other flat panel devices. EBOX­3350DX2-AP is designed to fit this standard to make monitor attachment quickly and easily.

DMP Electronics Inc. 3

EBOX-3350DX2-AP User Manual

Chapter2

DMP Electronics Inc. 4

EBOX-3350DX2-AP User Manual

Front Panel

A: Power LED

The power LED lights up when
the system is turned on.

B: Audio Line Out

Audio output to speaker.

C: Audio Mic In

For Microphone input.

D: USB 2.0 port

Connection for external USB devices.

E: SD Card Slot

For the storage SD Card, the system
is bootable from SD Card.

Back Panel

F: USB 2.0 port
G: VGA port D-Sub 15-pin
H: RJ-45 LAN Jack
I: Micro 5pin USB Power Jack

A

B

C
D E F

G

H

I

EBOX-3350DX2-AP Overview

DMP Electronics Inc. 5