DMP Electronics eBox-3300, eBox-3300-H, eBox-3300-L2, eBox-3300-LS, eBox-3300-JSK User Manual

eBox-3300 User’s Manual

COPYRIGHT

The information in this manual is subject to change without notice for continuous
improvement in the product. All rights are reserved. The manufacturer assumes no
responsibility for any inaccuracies that may contain in this document, and makes no
commitment to update or to keep current information contain in this manual.

No part of this manual may be reproduced, copied, translated or transmitted, in whole or
in part, in any form or by any means without the prior written permission of the the
manufacturer.

©Copyright 2008.
Manual No.: IUMeBox3300-01 Ver.J1.0

SPECIAL NOTICE TO USERS

The manufacturer provides no warranty with regard to this manual, the software, or
other information contained herein and hereby expressly disclaims any implied
warranties of merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall the manufacturer be
liable for any incidental, consequential, or special damages, whether based on tort,
contract, or otherwise, arising out of or in connection with this manual, the software, or
other information contained herein or the use thereof.

The manufacturer reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.

This product contains software owned by the manufacturer and licensed by third

parties. Use of such software is subject to the terms and conditions of license
agreements enclosed with this product. Software specifications are subject to change
without notice and may not necessarily be identical to current retail versions.

Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.

st

1

Issued Date: Nov. 10, 2008

eBox-3300 i

TRADEMARKS ACKNOWLEDGMENT

The eBox-3300 is the registered trademarks of the manufacturer.

Microsoft®, Windows® and AMI are registered trademarks of Microsoft Corporation and
American Megatrends Inc. in the United States and/or other countries respectively.

Other brand names, product names or trade names appearing in this document are the
properties and registered trademarks of their respective owners. All names mentioned
herewith are served for identification purpose only.

OWNER’S RECORD

The serial number of this product is located at the rear panel of your eBox-3300 series.
Refer to the model and serial number when you contact your nearest dealer
offices for services. The Model No. of this product is also indicated on the product label
of your gift box as: eBox-3300, eBox-3300-H, eBox-3300-M, eBox-3300-L2, eBox-3300­LS, and eBox-3300-JSK.

eBox-3300 ii

SAFETY INFORMATION

WARNING

Do not expose eBox-3300 to rain or moisture, in order to prevent shock

and fire hazard.

Never install eBox-3300 in wet locations.

Do not open the cabinet to avoid electrical shock. Refer to your nearest

dealer for qualified personnel servicing.

Never touch un-insulated terminals or wire unless your power adaptor and

display monitor are disconnected.

Locate eBox-3300 as close as possible to the socket outline for easy

access and to avoid force caused by entangling of your arms with
surrounding cables from the eBox-3300.

When using eBox-3300, avoid using or installing the modem to the serial

port during a storm or a lightning.

Do not use the modem or a telephone to report a gas leak in the vicinity of

the leak.

USB connectors are not supplied with Limited Power Sources.

DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS

(ENCASING) OF THIS PRODUCT. PLEASE CONTACT YOUR

NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN

.

eBox-3300 iii

REGULATORY

FCC CLASS A NOTE

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference in which case the user will be required to
correct the interference at his own expense. Testing was done with shielded cables.
Therefore, in order to comply with the FCC regulations, you must use shielded cables
with your installation.

WARNING

This product complies with EN55022 class A. In a domestic environment this product
may cause radio interference in which case the user may be required to take adequate
measures.

Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.

This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus as set out in the interference - causing equipment standard entitled
“Digital Apparatus”, ICES-003 of the Department of Communications.

MANUFACTURER’S DECLARATION OF CONFORMITY

This equipment has been tested and found to comply with the requirements of European
Community Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic
compatibility and product safety respectively.

ATTENTION

This product has been designed and certified to comply with certain regulatory
requirements pertaining to Information Technology Equipment. This product has not
been designed for use as a medical device. Without limitation of the foregoing, this
product is not intended and has not been certified for use in a hospital or clinical
environment to diagnose, treat, or monitor patients under medical supervision, and is
not intended and has not been certified to make physical or electrical contact with
patients, nor to transfer energy to or from patients and/or to detect such energy transfer
to or from patients.

eBox-3300 iv

PURCHASE AGREEMENT

PURPOSE:

In accordance to the general commercial conduct of Trust and Fair Trade, herewith
below is the agreement for the protection for both parties, the manufacturer and Users in
pursuant of trading.

PRODUCT DESCRIPTION:

With this product, herewith also known as eBox-3300, which is a simplified & an
economical design of an embedded eBox-3300 for Special Purpose Personal
Computing. The basic specification of this product comprises of the x86 technology
design, and with onboard 256MB System memory, VGA display, USB, PS/2 Keyboard,
Mouse, LAN, and Audio Interfaces.

DISTRIBUTION CONVENTION:

1. This Product includes a gift box, an inner case, a PC, a Power adaptor, (and IDE
cable will be included only for eBox-3300-H package). Upon receiving this
product, kindly please refer to the User’ Manual to check for the contents and
appearance of this product; contact immediately your nearest dealer
office for any defective or missing parts. The supplier will not be responsible for
any reported discrepancy thereafter the expiration period of 3-days from the date
of purchase.

2. In consideration of transportation and the cost of storage, the supplier provides to
the distributors a warranty of 12-months. This warranty covers the failure caused
by hardware breakdown (excluding hard drives), but does not cover the act of
misuse and mishandling.

3. The supplier will not accept unknown post, therefore if you wish to repair or to
return your goods – kindly please contact your nearest dealer to make your
declaration, and at the same time, apply for a RMA number (RMA stands for
Return Merchandise Authorization – please see the RMA form and fill-up for
authorization).

4. The freight for return goods for repair will follow the International customary
practice and convention: Both parties is to pay for freight of one shipment each.
The shipper is required to prepay the freight from the place of origin (This means
that the returnee (user) covers the freight for return goods, while the Supplier
covers the freight for goods after the repair).

5. Obsolete warranty is referred to as: (1) Expiration of warranty or (2) Damage due
to misuse within warranty. The Supplier will be taken into consideration of the
circumstances, to provide repair service with charges expense for obsolete
warranty. This expense includes the cost of material and the cost of labor.

NOTE:

If there is other particular issue not listed in the above conditions, both parties agreed to
follow the General Law of Commerce with fair and reasonable discussion in handling
and resolving the argument.

eBox-3300 v

Table of Contents

CHAPTERS – HEADING PAGE NO.
0

– UNPACKING YOUR EBOX ................................................................. 1

`
`
1
2
3
`
4
`
`
`
`

`

`
5

PACKING LIST .............................................................................1

CHECK BEFORE USE ................................................................... 1

– PREFACE ....................................................................................... 2

– eBOX-3300 OVERVIEW ................................................................... 3

– EMBEDDED CPU BOARD ................................................................ 4

SYSTEM SPECIFICATION .............................................................. 4

– PERIPHERALS ................................................................................. 5

CONNECTING TH E POWER ADAPTOR ............................................ 5

CONNECTING TH E MONITOR ......................................................... 5

CONNECTING TH E USB ............................................................... 6

CONNECTING USB, SPEAKER/EARPHONE & WEB ........................ 6

CONNECTING THE KEYBOARD AND MOUSE ................................... 7

CONNECTING SERIAL PORT .......................................................... 7

– BIOS.............................................................................................8

`
6
7
`
`
`
8
`
`
`
`
A

RECONFIGURING eBox-3300 ...................................................... 8

– TECHNICAL SPECIFICATION ............................................................. 9

– TAKING CARE YOUR VESA PC ..................................................... 10

STORING................................................................................... 10

USING CABLES FOR CONNECTION............................................... 11

CLEANING YOUR VESA PC ....................................................... 11

– TROUBLESHOOTING....................................................................... 12

TROUBLESHOOTING YOUR EBOX ................................................ 12

VESA PC DOES NOT START....................................................... 12

BIOS ERROR MESSAGE............................................................. 12

“OPERATING SYSTEM NOT FOUND”............................................ 13

PPENDIX : ONBOARD CONNECTORS SUMMARY................................... 14

eBox-3300 vi

` SUMMARY TABLE FOR CPU BOARD............................................ 14

`
`

`

W
1
2
3
4

FRONT CONNECTORS OUTLINE FOR eBOX-3300......................... 14

REAR CONNECTORS OUTLINE FOR eBOX-3300.......................... 15

PIN ASSIGNMENTS..................................................................... 16

ARRANTY : TERMS AND CONDITION................................................... 18

WARRANTY .............................................................................. 18

SERVICE AND SUPPORT ............................................................. 18

RETURN MERCHANDISE AUTHORIZATION (RMA) POLICY ............. 18

SHIPPING POLICY ...................................................................... 18

eBox-3300 vii

0

UNPACKING YOUR EMBEDBOX

Congratulation! You have just acquired eBox-3300, the world’s smallest and

compact PC (See Figure 1), please check the following items:

PACKING LIST FOR eBOX-3300 SERIES

Item Description Q’ty

c
d

* Note: The accessories are subject to change without immediate notice.

eBox-3300 VESA PC
Max. 10-watts External Pow e r Ada p t or , Vin: 100~ 240VAC • 50/60Hz,

0.45A / Vout: +5.0~5.25VDC @ 2A max, with KYCON KPPX-3P end.

CHECK BEFORE USE

c eBox-3300

d AC Power Adaptor

1
1

eBox-3300

1

Figure 1

PREFACE

eBox-3300: VESA PC

1

The eBox-3300 is a revolutionary device which is especially designed for limited
physical space and temperature concerns. No matter you are in a jammed office, a
crowded place, or public transportation, it can be easily integrated with a VESA LCD to
bring you eBox-3300 access at any time.

It can attach to any VESA mounting fixture, allowing it to be securely mounted onto
desks, walls, or buildings, and thereby optimizes your work area. It can also attach
directly to any size LCD for a mobile system for the use at trade shows, presentations,
promotions, etc. Unlike traditional portable laptop design, the eBox-3300 can be used
with a large size LCD. Furthermore, with FANLESS design, eBox-3300 is ideal to be
used in the environment where temperature demand is critical.

So, if you are looking for a device that is able to provide you with more mobility & space
but at the same time uses less power consumption, then eBox-3300 will be surely meet
your need.

The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and
associated cable/power supply locations for LCD monitors, plasma displays and other
flat panel devices. eBox-3300 is designed to fit this standard to make monitor
attachment quick and easy.

eBox-3300

2

eBox-3300 Overview

2

Power LED

The power LED lights up when system is
turn on.

HDD LED

The HDD LED flashes when the system is
working. Never turn off the power when
HDD LED is still flashing.

CF and Micro SD Slot

The system is bootable from Compact
Flash Card and Micro SD (T-flash).

Audio Line Out

Output to speaker

Audio Mic In

For Microphone Input

USB port

For connection to devices with USB
interface (HDD, CD/DVD-ROM, Memory
Stick, etc.)

Front Panel

Back Panel

` Power switch
` DC Power Jack (3-pin)
` PS/2 Keyboard or Mouse (6-pin)
`VGA
`RS-232 (optional for eBox-3300-JSK
` RJ-45 LAN Jack

` USB Port
` Wireless Antenna connector

(optional)

eBox-3300

3



About Embedded CPU Board

SYSTEM SPECIFICATION

3

CPU

Vortex86DX SoC (System on Chip)

Main Memory

256MB DDR2

BIOS

AMI BIOS

VGA

XGI Z9S with 32MB DDR2

Resolution up to 1,280x1,024 High Colors

Audio

Mic In, Line Out

Keyboard and Mouse

PS/2 Keyboard and Mouse

On-Board IDE

Enhanced IDE interface, 44-pin box

header x 1

Peripheral

1. USB V2.0 (host) x 3

2. Audio (Mic In, Line Out)

3. Type I/II CF Slot and Micro-SD

4. Serial ports x 2 (available for eBox-

3300-JSK)

5. Mini PCI socket x1 (available for eBox-

3300-M and 3300-JSK)

nd

RJ-45 LAN (only available on

6. 2

eBox-3300-L2)

Dimension & Weight

eBox-3300

115 x 115 x 35 mm / 505g

Operating System

Suitable for:

Windows XP

Windows XP Embedded

Windows Embedded CE

Linux

4

PERIPHERALS

CONNECTING THE POWER ADAPTOR

4

CONNECTING THE MONITOR

Power Adaptor

To use eBox-3300 immediately, please
attach the supplied AC adapter as a
power source. See the left diagram for
visual connection.

Connect the DC power jack of the power
adaptor to the DC Input jack of eBox­3300; this connecor is a KYCON KPPX-3P.

Turning ON eBox-3300

Switch on power as indicated on the
figure on your left-side, the system will
start automatically.

VGA Connection

Depending on your choice of viewing,
select a conventional CRT or the LCD
VGA monitor.

Make your connection by following the
reference diagram from the VGA cable of
your cable to the 15-pin D-Sub VGA port
of eBox-3300.

eBox-3300

5

PERIPHERALS

ONNECTING THE USB AND SPEAKER/EARPHONE

C

eBox-3300 provides USB port (Two in front & one at the back).

Front cabinet

(Inside CF slot)

CONNECTING THE LAN

USB Ports

The USB ports is available for connection
to USB devices such as CD-ROM

Microphone/Earphone

The eBox-3300 supports for Microphone
Input and Speaker Output

Micro-SD and CF slot

For connection to Device with Compact
Flash Card and Micro-SD (T-flash).

Secondary ID E Master/Slave

Adjust for Compact Flash device to be
Secondary IDE Master or Slave

eBox-3300

6

Connecting to LAN

There is an available RJ-45 LAN jack for
connection to the hub of your intranet;
and via your server for internet service
(see diagram for RJ-45 LAN jack).

CONNECTING THE KEYBOARD AND MOUSE

PS/2 Keyboard or Mouse (6-pin)

The PS/2 Port is available for connecting
Keyboard/Mouse (shared)

C

ONNECTING SERIAL PORT

Serial Ports

The serial port is usually connected to a
serial device like modem (option for eBox­3300-JSK

eBox-3300

7

BIOS

RECONFIGURING eBox-3300

1. Take note that AMI BIOS is used in the eBox-3300. To reconfigure the eBox­3300, depress or hit the <Del> key to enter your BIOS setup main menu.

2. Select from the menu, the desired setup for change.

3. Press <Esc> to go back to main menu.

4. Move “Exit” TAB and select “Save Settings and Exit”, press “Y” to save the

changes that you just made. eBox-3300 will restart accordingly to your new
setup.

5

eBox-3300

8

(AMI BIOS Setup menu)

TECHNICAL SPECIFICATION

Features

CPU Vortex86DX SoC

BIOS AMI BIOS

System Memory Onboard 256MB DDR2

Expansion 1x Mini-PCI connector *

I/O

MIO 1 x EIDE (44-pin)

1 x Type I/II Compact Flash slot
1 x Micro SD slot
1 x RJ-45 Ethernet Connector

nd

1 x 2
2 x RS-232***, 1 x PS/2 for K/B or Mouse

USB 3 x USB 2.0 Ports (two in front)

RJ-45 Ethernet **

Audio

Integrated Audio Mic In x 1, Line Out x 1

Display

VGA

Resolution Up to 1280x1024

XGI Z9S with 32MB DDR2
External 15-pin D-type female VGA connector

Ethernet

Description

6

Remote Boot ROM Integrated 10/100Mbps LAN

Built-in PXE diskless boot function
** Chipset (2
Ethernet

nd

) Realtek RTL8100B 10/100 Base-T

Mechanical &Environment

Power Requirement +5V @ 2A

Operating Temperature 5 ~ 50o C

Operating Humidity 0% - 90% relative humidity, non-condensing

Size (W x H x D)

Weight 505g

Certification CE, FCC

Note:

* Mini-PCI Connector is available for eBox-3300-M and eBox-3300-JSK

nd

RJ-45 Ethernet *** is only available on eBox-3300-L2

** 2

*** RS-232 is available for eBox-3300-JSK and eBox-3300-L2

115 x 115 x 35 mm

eBox-3300

9

TAKING CARE EBOX-3300

This section gives you guidelines on using eBox-3300 – Safe using, Storing and
Handling.

STORING

Do not place eBox-3300 in a location that is subject to:

Heating sources, such as stove, oven, heater, radiator or air duct
Direct contact from sunlight
Rain or moisture area
Excessive dust accumulation area
High humidity place
Constant or occasional mechanical movement, vibration or shock
Strong magnets or magnetic fields or magnetically unshielded speakers
Ambient temperature of more than 95oF (35oC) or less than 32oF (0oC)

Do not place other electronic device or electrical equipment near eBox-

3300. The electromagnetic field of the eBox-3300 may cause interference
subjecting to malfunction.

7

Provide adequate air ventilation (circulation) to prevent internal buildup of

heat. Do not place eBox-3300 near the wall, behind the curtains or
draperies, in between two books that block its ventilation slots. Leave a
space of at least 8 inches (20cm) behind the sides and back panel of the
eBox-3300.

Change of environmental temperature: Problems may occur when there is

a sudden change of environmental temperature, or if the eBox-3300 is
brought directly from a cold location to a warm one, moisture may
condense inside eBox-3300. Turn off eBox-3300, and contact your
nearest dealer.

Checking the surrounding appliance(s) before using eBox-3300. Since the

eBox-3300 uses high-frequency radio signal and may interface with radio
or TV reception causing interference or poor signal display. When this
happens, relocate the eBox-3300 by a suitable distance away from the
set.

Do not drop the eBox-3300 from the working table nor place heavy

objects on top of the eBox-3300.

eBox-3300

10

USING CABLES FOR CONNECTION

To avoid problem, use only the specified interface cables in your

accessory bag. The supplier will not be responsible for the connection
arising from the other unspecified peripheral equipment.

Do not use cut or damaged cables for connection.

CLEANING YOUR VESA PC

Clean the eBox-3300 with a soft, dry cloth or a soft cloth lightly moistened with a

mild detergent solution.

Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or

benzene, as these may damage the finish of eBox-3300.

When a solid object falls or a liquid spills onto the eBox-3300, turn off the eBox-

3300 immediately and unplug the LAN and power cables. Contact a qualified person
or your dealer to check the eBox-3300 before you use it again.

Always disconnect the power cord from the power source before cleaning the eBox-

3300.

eBox-3300

11

8

TROUBLESHOOTING

This section describes the techniques of resolving some basic problems that you
encounter when using eBox-3300. For more troubleshooting guidelines, please contact
your nearest dealer for technical support.

TROUBLESHOOTING YOUR VESA PC

A. VESA PC does not start

Make sure the eBox-3300 is properly secured and plugged into a power source

before it is turned on. Make sure the power indicator shows the power is on. See
section 2 for more information about “eBox-3300 Overview”.

When the eBox-3300 is plugged into a power strip or the UPS (Uninterruptible

Power Supply), make sure the power strip or UPS is turned on and working normally.

Check if your VGA or LCD monitor is properly plugged into a power source and

turned on. Make sure the brightness and contrast controls are adjusted correctly.
See the manual that came with your display (monitor) for details.

Check if your power control button does not function, by removing the AC adaptor.

Wait for one minute, and then reattach all power connection before pressing the
power button.

Condensation may cause the eBox-3300 to malfunction for a while. If this happens,

do not use the eBox-3300 for at least one hour.

When you have checked all the above guidelines and the eBox-3300 does not work.

Remove the power adaptor from the eBox-3300, unplug the power cord, and plug it
in again. Then turn on the power.

B. BIOS Error Message –

BIOS error message appear when my VESA PC starts

If the BIOS error message appears, press any key to resume or, hit <DEL> to enter
BIOS setup main menu, follow these steps:

1. Press <DEL>, and the BIOS Setup main menu appears, check if HDD is detected
at “Pri Master”. If it is not detected, use Direction keys <↑↓> to choose “AUTO”
and then go back to the main menu by pressing <ESC>. Move your cursor down
with Direction keys <↓>, and choose “Save Settings and Exit”, a message dialog
appears as seen below, hit <Enter>.

“Save current settings and exit (Y/N)? Y”

2. Go to “Exit” menu using the Direction keys <↑↓> and choose the option “Load
Optimal Defaults”, then press <Enter>. A message dialog appears as seen
below, hit “Y” key and press <Enter> to save and recover to the factory setting.

“Load Optimal Defaults (Y/N)? Y”

eBox-3300

12

(BIOS Setup menu “Exit”)

C. “Operating System Not Found” –

A message indicating that “Operating system not found” appear when
my VESA PC starts (Windows won’t start)

Enter your BIOS setup main menu by pressing <DEL> key, be sure that your C:

drive is enable.

If Windows still does not start, follow these steps to initialize the BIOS:

1. Turn off the eBox-3300.

2. Remove any peripheral devices connected to the eBox-3300.

3. Restart the eBox-3300..

4. Press <DEL> to enter BIOS Setup main menu window.

5. Follow the steps as written in item B. BIOS error message.

For eBox-3300 : If you have just connect eBox-3300 to a CD/DVD or USB Drivers,

remove these peripherals.. And restart eBox-3300 to confirm that the Windows
operating system starts properly. If eBox-3300 continues to display the
message ”Operating system not found,” and Windows does not start, please
contact your nearest dealer for servicing.

eBox-3300

13

APPENDIX

ONBOARD CONNECTORS SUMMARY

SUMMARY TABLE FOR CPU BOARD

Nbr Description Type of Connections Pin nbrs.

J1 IDE connector Box Header 22x2 2.0mm 44-pin

J3 USB (Back) USB Connector 8-pin

J4 USB (Front) USB Connector 8-pin

J5 USB (Front) USB Connector 8-pin

J6 JTAG connector Wafer 1.25mm 6-pin

J8 PS/2 keyboard or Mouse Mini DIN Connector 6-pin

J9 COM1 Port Box Header 5x2 2.0mm 10-pin

J11 COM2 Port Box Header 5x2 2.0mm 10-pin

J12 DC 5V Input Mini-Din Connector 3-pin

J14: Mini PCI Mini PCI socket 124-pin

J15 VGA Connector D-Sub Connector 15-pin

J18 Secondary IDE Master Dip Switch 2-pin

J19 Line-Out Audio Jack 2-pin

J20 Microphone Audio Jack 2-pin

JP1 JTAG enable Jumper 2-pin

LAN Ethernet LAN RJ-45 8-pin

` FRONT CONNECTORS OUTLINE FOR eBOX-3300

CF, Micro SD Slot USB Min In, Line Out PWR, ACT LED

eBox-3300

14

`

REAR CONNECTORS OUTLINE FOR eBOX-3300

DC Power Jack PS/2 KB/Mouse VGA RJ-45 LAN USB

Power Switch Serial Ports (Optional) Wireless ANT (Optional)

eBox-3300

15

`

PIN ASSIGNMENTS

J8:PS/2 Keyboard or Mouse – 6-pin Mini-Din
Connector

Pin # Signal Name

1 KBCLK
2 PMCLK
3 GND
4 KBDAT
5 PMDAT
6 SB5V

Power SW – Push Button Switch

Pin # Status

| ON

O OFF

J12: DC-IN (5V) – 3-pin Mini-Din Lock Pin Socket

Pin #

1 VCC

2 GND

3 NC

Signal Name

J3: USB (90

o

)– 4-pin USB Type 1 Connector

(Vertical Type)

Pin # Signal Name

1 VCC
2 USB0­3 USB0+
4 GND
5 GGND
6 GGND

LAN: RJ-45 Connector

Pin # Signal Name Pin # Signal Name

1 FTXD+ 2 FTXD-

3 FRXIN+ 4 NC

5 NC 6 FRXIN-

7 NC 8 NC

eBox-3300

16

`

PIN ASSIGNMENTS

J15: VGA – 15-pin D-Sub Connector

Pin # Signal Name Pin # Signal Name Pin # Signal Name

1 MR 6 GND 11 NC
2 MG 7 GND 12 VCC
3 MB 8 GND 13 HYSYNC
4 NC 9 NC 14 VSYNC
5 GND 10 GND 15 VCC

J4,J5:USB (USB2): For connection to external USB
device –4-pin USB Type 1 Connector (H)

Pin #

1 VCC
2 USB2­3 USB2+
4 GND
5 NC
6 NC

Signal

Name

LEDS: POWER ON/OF F & HD D R/W

LED Color State

Green Power On
Green HDD On

Green Flashes HDD R/W

J9,J11: COM - 9-pin D-Sub Connector

Pin #

1 DCD1 2 RXD1
3 TXD1 4 DTR1
5 GND 6 DSR1
7 RTS1 8 CTS1
9 RI1 -- --

eBox-3300

17

Signal

Name

Pin #

Signal

Name

WARRANTY

TERMS AND CONDITIONS

1. Warranty

The warranty terms for eBox-3300 are twelve (12) months from the beginning on the
date of invoice. During the warranty period, the manufacturer Will repair replace the
product covered under this limited warranty.

2. Service and Support

The manufacturer provides the technical support for hardware problems with your
system throughout the warranty period. The technical support service is limited to
configuration and operation of eBox-3300 sold by the manufacturer. The technical
support service does not offer software tutoring or training.

3. Return Merchandise Authorization（RMA）policy

If the dealer determines that a part is defective. Purchaser must call our
technical support service to obtain an RMA number before attempting to return any part.
Please refer to your nearest dealer for

To obtain an RMA number, Purchaser must follow procedures as below：

1. Complete the the manufacturer standard RMA Form and fax back to the RMA

Department.

2. The RMA Number must be used within 7 DAYS

3. The RMA Number must be shown clearly on your shipping label.

4. The manufacturer must receive all Returns before a replacement will be sent.

5. The repair cost is depends on the parts, the damage reasons, and whether under

warranty period…etc. The Seller will charge the Purchaser in a reasonable price.

6. A copy of the invoice for the RMA product(s) will also be shipped to Purchaser.

7. The freight of return to the manufacturer is charges to Purchaser account and

accompanied by an RMA number. Any Returns with freight collect will be refused and
returned to you. After Repairing, the cost of freight will be paid by Seller.

8. The manufacturer must receive all returned goods within the warranty period.

4. Shipping Policy

The Purchaser must pre-pay shipping for any defective system or parts returned under
the warranty. The manufacturer shall not be liable for risk of loss or damage during
shipment of your returned system or parts if you fail to insure the shipment.

All products must be shipped back to the manufacturer in original or equivalent
packaging. The manufacturer will ship the repaired or replacement product(s) to
Purchaser by freight prepaid. Purchaser assumes the risk of loss. the manufacturer
shall not be responsible for failure of the delivery service to make on-time delivery.

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