DMP Electronics 3300MX-TC, 3300MX-TM, 3300MX-G, 3300MX-GC22, 3300MX-GC85 User Manual

EBOX-3300MX / 3310MX series

User’s Guide

Copyright

The information in this manual is subject to change without notice for continuous
improvement in the product. All rights are reserved. The manufacturer assumes no
responsibility for any inaccuracies that may contain in this document, and makes no
commitment to update or to keep current information contain in this manual.

No part of this manual may be reproduced, copied, translated or transmitted, in whole or
in part, in any form or by any means without the prior written permission of the DMP
Electronics Inc.

Copyright 2011 DMP Electronics Inc.

Special Notice to Users

DMP Electronics Inc. provides no warranty with regard to this manual, the software, or
other information contained herein and hereby expressly disclaims any implied
warranties of merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall DMP Electronics be
liable for any incidental, consequential, or special damages, whether based on tort,
contract, or otherwise, arising out of or in connection with this manual, the software, or
other information contained herein or the use thereof.

DMP Electronics reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.

This product contains software owned by DM&P and licensed by third parties. Use of
such software is subject to the terms and conditions of license agreements enclosed
with this product. Software specifications are subject to change without notice and may
not necessarily be identical to current retail versions.

Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.

Trademarks Acknowledgment

The EBOX-3300MX / 3310MX series is the registered trademarks of DMP Electronics
Inc. Microsoft, Windows, and AMI are registered trademarks of Microsoft Corporation
and American Megatrends Inc. in the United States and/or other countries respectively.

Other brand names, product names or trade names appearing in this document are the
properties and registered trademarks of their respective owners. All names mentioned
herewith are served for identification purpose only.

Safety Information

WARNING

 Do not expose EBOX to rain or moisture, in order to prevent shock and fire hazard.
 Never install EBOX in wet locations.
 Do not open the cabinet to avoid electrical shock. Refer to your nearest dealer for qualified

personnel servicing.

 Never touch un-insulated terminals or wire unless your power adaptor and display monitor are

disconnected.

 Locate EBOX as close as possible to the socket outline for easy access and to avoid force

caused by entangling of your arms with surrounding cables from the EBOX.

 When using EBOX, avoid using or installing the modem to the serial port during a storm or a

lightning.

 Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.
 USB connectors are supplied with Limited Power Sources.

DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS

(ENCASING) OF THIS PRODUCT. PLEASE CONTACT YOUR

NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN.

Regulatory

FCC Class A Note

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference in which case the user will be required to correct the
interference at his own expense. Testing was done with shielded cables. Therefore, in order to comply
with the FCC regulations, you must use shielded cables with your installation.

WARNING

This product complies with EN55022 class A. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus as set out in the interference - causing equipment standard entitled “Digital Apparatus”,
ICES-003 of the Department of Communications.

Manufacturer’s Declaration of Conformity

This equipment has been tested and found to comply with the requirements of European Community
Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product
safety respectively.

Attention

This product has been designed and certified to comply with certain regulatory requirements pertaining
to Information Technology Equipment. This product has not been designed for use as a medical
device. Without limitation of the foregoing, this product is not intended and has not been certified for
use in a hospital or clinical environment to diagnose, treat, or monitor patients under medical
supervision, and is not intended and has not been certified to make physical or electrical contact with
patients, nor to transfer energy to or from patients and/or to detect such energy transfer to or from
patients.

Purchase Agreement

Purpose:

In accordance to the general commercial conduct of Trust and Fair Trade, herewith below is the
agreement for the protection for both parties, DMP and Users in pursuant of trading.

Product Description:

With this product, herewith also known as EBOX-3300MX / 3310MX series, which is a simplified & an
economical design of an embedded device for Special Purpose Personal Computing. The basic
specification of this product comprises of the x86 technology design, and with onboard 1GB DDR2
System memory, VGA display, USB, PS/2 Keyboard/Mouse, RCA TV-in and LAN Interfaces.

Distribution Convention:

1. This Product includes a gift box, an inner case, a PC, a Power adaptor, (and SATA cable will
be included only for Models with SATA supported package). Upon receiving this product,

kindly please refer to the User’ Manual to check for the contents and appearance of this

product; contact immediately your nearest dealer or DMP office for any defective or missing
parts. The supplier will not be responsible for any reported discrepancy thereafter the expiration
period of 3-days from the date of purchase.

2. In consideration of transportation and the cost of storage, the supplier provides to the
distributors a warranty of 12-months. This warranty covers the failure caused by hardware
breakdown (excluding hard drives), but does not cover the act of misuse and mishandling.

3. The supplier will not accept unknown post, therefore if you wish to repair or to return your
goods – kindly please contact your nearest dealer to make your declaration, and at the same
time, apply for an RMA number (RMA stands for Return Merchandise Authorization – please
ask for RMA form and fill-up for authorization).

4. The freight for return goods for repair will follow the International customary practice and
convention: Both parties is to pay for freight of one shipment each. The shipper is required to
prepay the freight from the place of origin (This means that the returnee (user) covers the
freight for return goods, while the Supplier covers the freight for goods after the repair).

5. Obsolete warranty is referred to as: (1) Expiration of warranty or (2) Damage due to misuse
within warranty. The Supplier will be taken into consideration of the circumstances, to provide
repair service with charges expense for obsolete warranty. This expense includes the cost of
material and the cost of labor.

Note: If there is other particular issue not listed in the above conditions, both parties agreed to follow
the General Law of Commerce with fair and reasonable discussion in handling and resolving the
argument.

Contents

Chapter 1

02 Unpacking your EBOX Mini PC

Chapter 2

05 EBOX-3300MX / 3310MX series Overview
06 System Specifications
07 Peripherals Connecting

Chapter 3

11 BIOS Reconfiguring
12 Install the driver

Chapter 4

21 Technical Specifications

Chapter 5

26 Onboard Connectors Summary

28 Pin Assignments

Chapter 6

31 Taking Care Your EBOX VESA PC
32 Cleaning Your EBOX VESA PC
33 Troubleshooting

Chapter 7

36 Terms and Condition
36 Warranty
36 Service and Support
36 Return Merchandise Authorization (RMA) Policy
36 Shipping Policy

1

Chapter1

2

Unpacking Your EBOX Mini PC

Congratulation! You have just acquired EBOX-3300MX / 3310MX series, please
check the following items:

Packing List:

Item No.

Description

Q’ty

1

EBOX-3300MX / 3310MX series VESA PC

x1

2

Max. 22.5 watts External Power Adaptor, Vin: 100~240VAC 50/60Hz,
Volt: +15VDC @ 1.5A Max.

x1

Note: The accessories are subject to change without immediate notice.

Check Before Use

1..EBOX-3300MX / 3310MX series Unit 2. AC Power Adaptor

3

Preface

EBOX-3300MX / 3310MX series: VESA PC

The EBOX-3300MX / 3310MX series is a revolutionary device which is especially designed for limited
physical space and temperature concerns. No matter you are in a jammed office, a crowded place, or
public transportation, it can be easily integrated with a VESA LCD to bring you EBOX-3300MX /
3310MX series access at any time.

It can attach to any VESA mounting fixture; allowing it to be securely mounted onto desks, walls, or
buildings, and thereby optimizes your work area. It can also attach directly to any size LCD for a
mobile system for the use at trade shows, presentations, promotions, etc. Unlike traditional portable
laptop design, the EBOX-3300MX / 3310MX series can be used with a large size LCD. Furthermore,
with FANLESS design, EBOX-3300MX / 3310MX series is ideal to be used in the environment where
temperature demand is critical.

So, if you are looking for a device that is able to provide you with more mobility & space but at the
same time uses less power consumption, then EBOX-3300MX / 3310MX series will be surely meet
your need.

The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and associated
cable/power supply locations for LCD monitors, plasma displays and other flat panel devices. EBOX­3300MX / 3310MX series is designed to fit this standard to make monitor attachment quickly and easy.

4

Chapter2

5

EBOX-3300MX / 3310MX series Overview

Front Panel

Power LED

The power LED lights up when
system is turn on.

HDD LED

LED flashes when the system is
accessing Hard Drive.

Reset Button

For system reset or turn on

Audio Line Out

Audio output to speaker

Audio Mic In

For Microphone Input

SD Slot

This system is bootable from SD
card.

USB v2.0 ports

For connection to devices with USB
interface (HDD, CD/DVD-ROM,
Memory Stick, etc.)

Back Panel

DC Power Jack
PS/2 Keyboard or Mouse (6-pin)

VGA
Power switch

USB Port
RJ-45 LAN Jack

Wireless Antenna connector
(optional)

RS-232