Page 1
EBOX-3300MX / 3310MX series
User’s Guide
Page 2
Copyright
The information in this manual is subject to change without notice for continuous
improvement in the product. All rights are reserved. The manufacturer assumes no
responsibility for any inaccuracies that may contain in this document, and makes no
commitment to update or to keep current information contain in this manual.
No part of this manual may be reproduced, copied, translated or transmitted, in whole or
in part, in any form or by any means without the prior written permission of the DMP
Electronics Inc.
Copyright 2011 DMP Electronics Inc.
Special Notice to Users
DMP Electronics Inc. provides no warranty with regard to this manual, the software, or
other information contained herein and hereby expressly disclaims any implied
warranties of merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall DMP Electronics be
liable for any incidental, consequential, or special damages, whether based on tort,
contract, or otherwise, arising out of or in connection with this manual, the software, or
other information contained herein or the use thereof.
DMP Electronics reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.
This product contains software owned by DM&P and licensed by third parties. Use of
such software is subject to the terms and conditions of license agreements enclosed
with this product. Software specifications are subject to change without notice and may
not necessarily be identical to current retail versions.
Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.
Page 3
Trademarks Acknowledgment
The EBOX-3300MX / 3310MX series is the registered trademarks of DMP Electronics
Inc. Microsoft, Windows, and AMI are registered trademarks of Microsoft Corporation
and American Megatrends Inc. in the United States and/or other countries respectively.
Other brand names, product names or trade names appearing in this document are the
properties and registered trademarks of their respective owners. All names mentioned
herewith are served for identification purpose only.
Page 4
Safety Information
WARNING
Do not expose EBOX to rain or moisture, in order to prevent shock and fire hazard.
Never install EBOX in wet locations.
Do not open the cabinet to avoid electrical shock. Refer to your nearest dealer for qualified
personnel servicing.
Never touch un-insulated terminals or wire unless your power adaptor and display monitor are
disconnected.
Locate EBOX as close as possible to the socket outline for easy access and to avoid force
caused by entangling of your arms with surrounding cables from the EBOX.
When using EBOX, avoid using or installing the modem to the serial port during a storm or a
lightning.
Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.
USB connectors are supplied with Limited Power Sources.
DO NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS
(ENCASING) OF THIS PRODUCT. PLEASE CONTACT YOUR
NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN.
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Regulatory
FCC Class A Note
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference in which case the user will be required to correct the
interference at his own expense. Testing was done with shielded cables. Therefore, in order to comply
with the FCC regulations, you must use shielded cables with your installation.
WARNING
This product complies with EN55022 class A. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus as set out in the interference - causing equipment standard entitled “Digital Apparatus”,
ICES-003 of the Department of Communications.
Manufacturer’s Declaration of Conformity
This equipment has been tested and found to comply with the requirements of European Community
Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product
safety respectively.
Attention
This product has been designed and certified to comply with certain regulatory requirements pertaining
to Information Technology Equipment. This product has not been designed for use as a medical
device. Without limitation of the foregoing, this product is not intended and has not been certified for
use in a hospital or clinical environment to diagnose, treat, or monitor patients under medical
supervision, and is not intended and has not been certified to make physical or electrical contact with
patients, nor to transfer energy to or from patients and/or to detect such energy transfer to or from
patients.
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Purchase Agreement
Purpose:
In accordance to the general commercial conduct of Trust and Fair Trade, herewith below is the
agreement for the protection for both parties, DMP and Users in pursuant of trading.
Product Description:
With this product, herewith also known as EBOX-3300MX / 3310MX series, which is a simplified & an
economical design of an embedded device for Special Purpose Personal Computing. The basic
specification of this product comprises of the x86 technology design, and with onboard 1GB DDR2
System memory, VGA display, USB, PS/2 Keyboard/Mouse, RCA TV-in and LAN Interfaces.
Distribution Convention:
1. This Product includes a gift box, an inner case, a PC, a Power adaptor, (and SATA cable will
be included only for Models with SATA supported package). Upon receiving this product,
kindly please refer to the User’ Manual to check for the contents and appearance of this
product; contact immediately your nearest dealer or DMP office for any defective or missing
parts. The supplier will not be responsible for any reported discrepancy thereafter the expiration
period of 3-days from the date of purchase.
2. In consideration of transportation and the cost of storage, the supplier provides to the
distributors a warranty of 12-months. This warranty covers the failure caused by hardware
breakdown (excluding hard drives), but does not cover the act of misuse and mishandling.
3. The supplier will not accept unknown post, therefore if you wish to repair or to return your
goods – kindly please contact your nearest dealer to make your declaration, and at the same
time, apply for an RMA number (RMA stands for Return Merchandise Authorization – please
ask for RMA form and fill-up for authorization).
4. The freight for return goods for repair will follow the International customary practice and
convention: Both parties is to pay for freight of one shipment each. The shipper is required to
prepay the freight from the place of origin (This means that the returnee (user) covers the
freight for return goods, while the Supplier covers the freight for goods after the repair).
5. Obsolete warranty is referred to as: (1) Expiration of warranty or (2) Damage due to misuse
within warranty. The Supplier will be taken into consideration of the circumstances, to provide
repair service with charges expense for obsolete warranty. This expense includes the cost of
material and the cost of labor.
Note: If there is other particular issue not listed in the above conditions, both parties agreed to follow
the General Law of Commerce with fair and reasonable discussion in handling and resolving the
argument.
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Contents
Chapter 1
02 Unpacking your EBOX Mini PC
Chapter 2
05 EBOX-3300MX / 3310MX series Overview
06 System Specifications
07 Peripherals Connecting
Chapter 3
11 BIOS Reconfiguring
12 Install the driver
Chapter 4
21 Technical Specifications
Chapter 5
26 Onboard Connectors Summary
28 Pin Assignments
Chapter 6
31 Taking Care Your EBOX VESA PC
32 Cleaning Your EBOX VESA PC
33 Troubleshooting
Chapter 7
36 Terms and Condition
36 Warranty
36 Service and Support
36 Return Merchandise Authorization (RMA) Policy
36 Shipping Policy
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1
Chapter1
Page 9
2
Unpacking Your EBOX Mini PC
Congratulation! You have just acquired EBOX-3300MX / 3310MX series, please
check the following items:
Packing List:
Item No.
Description
Q’ty
1
EBOX-3300MX / 3310MX series VESA PC
x1
2
Max. 22.5 watts External Power Adaptor, Vin: 100~240VAC 50/60Hz,
Volt: +15VDC @ 1.5A Max.
x1
Note: The accessories are subject to change without immediate notice.
Check Before Use
1..EBOX-3300MX / 3310MX series Unit 2. AC Power Adaptor
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3
Preface
EBOX-3300MX / 3310MX series: VESA PC
The EBOX-3300MX / 3310MX series is a revolutionary device which is especially designed for limited
physical space and temperature concerns. No matter you are in a jammed office, a crowded place, or
public transportation, it can be easily integrated with a VESA LCD to bring you EBOX-3300MX /
3310MX series access at any time.
It can attach to any VESA mounting fixture; allowing it to be securely mounted onto desks, walls, or
buildings, and thereby optimizes your work area. It can also attach directly to any size LCD for a
mobile system for the use at trade shows, presentations, promotions, etc. Unlike traditional portable
laptop design, the EBOX-3300MX / 3310MX series can be used with a large size LCD. Furthermore,
with FANLESS design, EBOX-3300MX / 3310MX series is ideal to be used in the environment where
temperature demand is critical.
So, if you are looking for a device that is able to provide you with more mobility & space but at the
same time uses less power consumption, then EBOX-3300MX / 3310MX series will be surely meet
your need.
The VESA® FDMI™ Standard defines mounting interfaces, hole patterns and associated
cable/power supply locations for LCD monitors, plasma displays and other flat panel devices. EBOX3300MX / 3310MX series is designed to fit this standard to make monitor attachment quickly and easy.
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Chapter2
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EBOX-3300MX / 3310MX series Overview
Front Panel
Power LED
The power LED lights up when
system is turn on.
HDD LED
LED flashes when the system is
accessing Hard Drive.
Reset Button
For system reset or turn on
Audio Line Out
Audio output to speaker
Audio Mic In
For Microphone Input
SD Slot
This system is bootable from SD
card.
USB v2.0 ports
For connection to devices with USB
interface (HDD, CD/DVD-ROM,
Memory Stick, etc.)
Back Panel
DC Power Jack
PS/2 Keyboard or Mouse (6-pin)
VGA
Power switch
USB Port
RJ-45 LAN Jack
Wireless Antenna connector
(optional)
RS-232
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6
System Specification
CPU
Vortex86MX ( EBOX-3300MX series)
Vortex86MX+ (EBOX-3310MX series)
Main Memory
512MB DDR2
( 16-bit DRAM bus, EBOX-3300MX series)
1GB DDR2
( 32-bit DRAM bus, EBOX-3310MX series)
BIOS
AMI BIOS
VGA
Resolution up to 1600 x 1200 High Colors
( EBOX-3300MX series)
Resolution up to 1920 x 1200 High Colors
( EBOX-3310MX series)
TV Output
RCA Jack x1 (Optional)
Keyboard and Mouse
PS/2 Keyboard and Mouse
On-Board SATA
SATA 2.0 connector x1
Peripheral
1. USB V2.0 x 6
2. SD slot x 1(Optional)
3. Serial ports x 4 (available for some listed models)
4. Audio (Mic In, Line Out)
5. 24 bit GPIO port x 1
(available for GPIO supported models)
Dimension & Weight
115 x 115 x 35 mm / 500g
Operating System
Windows XP Home/ Pro.
Windows XP Embedded
Windows Embedded CE
Supported Linux Distribution list:
1. Debian 4.0
2. Debian 5.0
3. Ubuntu 8.04
4. Ubuntu 8.10
5. Ubuntu 9.04
6. Ubuntu 10.04
7. Edubuntu 9.04 (Ubuntu 8.10 base)
8. Easy Peasy 8.10
9. Puppy 4.2.1
10. Puppy 4.1.2
11. WattsOS2 Warp30 (Ubuntu 8.10 base)
※ Red letters: Standard IDE compatible option
enable could help for install directly
※ Ubuntu 8.10 / WattOS, Remember to enable
the Media Port Instruction option for VGA
compatible. Resource (Kernel/Drivers Package):
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Peripherals
Connecting the Power Adaptor
DC Power Jack
To use EBOX-3300MX / 3310MX series
immediately, please attach the supplied adapter
for the power source. See the left diagram for
visual connection.
Connect the DC power jack of the power
adaptor to the DC Input of EBOX-3300MX /
3310MX series.
Turning ON EBOX-3300MX / 3310MX series
Switch on power as indicated on your
left-side figure, the system will start .
Note: With the Auto Power On supported
models (optional), the system then will be turned
on automatically.
Connecting the Monitor
VGA Connection
Make your LCD display connection with the
VGA cable to the 15-pin D-Sub VGA port.
TV Out Connection (Optional)
You can connect to the Traditional TV display via
RCA Jack by using the Audio/Video Cable (Not
included).
Note: This feature only available on TV-out
supported model.
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Peripherals
Connecting the USB
EBOX-3300MX / 3310MX series provide 3 external USB ports with ( 2 at the front, 1 at the rear )
and one internal USB port.
SD Slot
For booting device by SD Card.
Microphone/Earphone
The EBox-33xxMX supports
Microphone Input and Speaker
Output
Reset Button
For system reset or turn on
Note: Models with Auto Power On
feature has Reset Button Eliminated.
USB Ports
The USB ports are available for
connection to USB devices such as
CD-ROM / Pen Drive.
Connecting the LAN
RJ-45 LAN
There is an available RJ-45 LAN jack
for Ethernet connection.
(see left diagram for RJ-45 Jack).
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9
Connecting the Keyboard and Mouse
PS/2 Keyboard or Mouse (6-pin)
This PS/2 Port is shared for connecting
Keyboard and/or Mouse by using Split
Y-Cable (not included).
Connecting Serial port
Serial Ports (Optional)
The serial port is usually connected to a serial
device like modem or terminal devices.
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Chapter3
Page 18
11
BIOS Reconfiguring
1. AMI BIOS is used in the EBOX-3300MX / 3310MX series. To reconfigure the EBOX-3300MX
/ 3310MX series, depress or hit the <Del> key to enter your BIOS setup main menu.
2. Select from the menu, the desired setup for change.
3. Press <Esc> to go back to main menu.
4. Press <F9> to load factory default setting
5. Move to “Exit” TAB and select “Save Settings and Exit”, press “Y” to save the changes that you
just made. EBOX-3300MX / 3310MX series will restart accordingly to your new setup.
(AMI BIOS Setup menu)
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Debian / Ubuntu Linux Installation Guide
In the MX platform, with the newer IDE and Ethernet controller, both of the two controllers just start
supporting from kernel 2.6.28.3. Please refer to the guide to help you complete the installation.
How to install Linux on Vortex86MX platform?
Preparation:
1. The Linux installation DISC (Ubuntu8.04, 9.04, 10.04, Debian4.0, 5.0)
2. A completely formatted storage (SD, 2.5’ SATA HDD or SATA DOM )
3. Intel/AMD platform Personal Computer
4. Confirm the BIOS setting,
A. IDE Configuration\ IDE mode >> Native mode
B. USB Configuration\ USB 2.0 Controller Mode >> Fullspeed
5. The 2.6.30 or higher kernel package DMP provided for Vortex86MX + platform.
Note: The completely formatted storage is helpful to avoid some unexpected error in the procedure.
After you plug all the devices and ready to install, please follow the steps as below:
Step1:
Please follow the standard procedure to install the Linux OS base on the Intel or AMD
platform first, and make sure your Linux can boot up normally, after install completed.
Step2:
A. Copy the .deb file (kernel package) that DMP provided into your USB pen driver or
other removable storage.
B. Press Ctrl + Alt + F1 keys to enter text mode.
The system would ask you to enter your user name and password.
C. Plug on the USB pen driver and try to mount it as mnt.
#sudo su
#mount /dev/sda1 /mnt
#cd /mnt
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Confirm the actual codename to mount.
D. To unpack the kernel package and update.
# dpkg -i xxx.deb
# update-initramfs –k 2.6.30-vortex86mx -c
# update-grub
E. When these three procedures completed, type reboot to reboot system.
# reboot
Step3:
Moving the storage installed Linux, back to VortexMX platform.
Step4:
Turn on the power to boot.
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For Ubuntu
When it starts booting, press the Esc key when it boot. Confirm the Grub list first.
There should have an option 2.6.30-vortex86mx, and then to boot.
For Debian
Please press the Esc key to confirm Grub list and press E key to confirm and modify the storage’s codename.
Note: The Grub list parameters you can modify in the file /boot/grub/menu.lst.
Primary / Master = hda1
Primary / Slaver = hdb1
Secondary / Master = hdc1
Secondary / Slaver = hdd1
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Chapter4
Page 23
21
Technical Specification
Model Type
3300MX
3300MX-M
3300MX-H
3300MX-C
3300MX-C22
3300MX-C85
3300MX-T
3300MX-TM
3300MX-TH
3300MX-TC
Processor
Vortex86MX / Vortes86MX+ (933Mhz)
Memory
Onboard 512MB DDR2/ Onboard 1GB DDR2 (Note 1)
VGA
Integrated Graphics Chip/ D-Sub 15-pin
Integrated Graphics Chip / RCA Jack
Ethernet
10/100 Mbps LAN(RJ-45 connector) Built-in PXE diskless boot function
USB
External: 3 ports (2 in the front) Internal: 1 port (reserved for USB Dongle)
Audio
Mic in and Line out
GPIO
N/A
MIO
SD Slot
1x
SATA(Note 2)
1x
N/A
1x
N/A
N/A
N/A
1x
N/A
1x
N/A
PS2
PS/2 for keyboard/ Mouse x 1
N/A
Serial
RS-232(Note 3)
3x
N/A
N/A
3x
2x
2x
3x
N/A
N/A
3x
RS-422
N/A
N/A
N/A
N/A
1x
N/A
N/A
N/A
N/A
N/A
RS-485
N/A
N/A
N/A
N/A
N/A
1x
N/A
N/A
N/A
N/A
Power
DC +8V ~ +15V
Dimensions
115x115x35 mm
Weight
500g
Operation Temp.
5~50 ℃
Model Type
3300MX-G
3300MX-GC22
3300MX-GC85
3300MX-JSK
Processor
Vortex86MX / Vortes86MX+ (933Mhz)
Memory
Onboard 512MB DDR2/ Onboard 1GB DDR2 (Note 1)
VGA
Integrated Graphics Chip/ D-Sub 15-pin
Ethernet
10/100 Mbps LAN(RJ-45 connector) Built-in PXE diskless boot function
USB
External: 3 ports (2 at the front) Internal: 1 port (reserved for USB Dongle)
Audio
N/A
GPIO
24-bit GPIO
MIO
SD Slot
1x
SATA (Note 2)
N/A
N/A
N/A
1x
PS2
PS/2 for keyboard/ Mouse x 1
Serial
RS-232(Note 3)
N/A
2x
2x
3x
RS-422
N/A
1x
N/A
N/A
RS-485
N/A
N/A
1x
N/A
Power
DC +8V ~ +15V
Dimensions
115 x 115 x 35 mm
Weight
500g
Operation Temp.
5~50 ℃
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Model Type
3300MX-AP
3300MX-MAP
3300MX-HAP
3300MX-CAP
3300MX-C22AP
3300MX-C85AP
Processor
Vortex86MX / Vortes86MX+ (933Mhz)
Memory
Onboard 512MB DDR2/ Onboard 1GB DDR2 (Note 1)
VGA
Integrated Graphics Chip/ D-Sub 15-pin
Ethernet
10/100 Mbps LAN (RJ-45 connector) Built-in PXE diskless boot function
USB
External: 3 ports (2 in the front) Internal: 1 port (reserved for USB Dongle)
Audio
Mic in and Line out
GPIO
N/A
MIO
SD Slot
1x
SATA(Note 2)
1x
N/A
1x
N/A
N/A
N/A
PS2
PS/2 for keyboard/ Mouse x 1
Serial
RS-232(Note 3)
3x
N/A
N/A
3x
2x
2x
RS-422
N/A
N/A
N/A
N/A
1x
N/A
RS-485
N/A
N/A
N/A
N/A
N/A
1x
Power
DC +8V ~ +15V
Dimensions
115 x 115 x 35 mm
Weight
500g
Operation Temp.
5~50 ℃
Model Type
3300MX-TAP
3300MX-TMAP
3300MX-THAP
3300MX-TCAP
Processor
Vortex86MX / Voterx86MX+ (933MHz)
Memory
Onboard 512MB DDR2/ Onboard 1GB DDR2 (Note 1.)
VGA
Integrated Graphics Chip / RCA Jack
Ethernet
10/100 Mbps LAN (RJ-45 connector) Built-in PXE diskless boot function
USB
External : 3 ports (2 at the front) Internal : 1 port (reserved for USB Dongle)
Audio
Mic in and Line out
GPIO
N/A
MIO
SD Slot
1x
SATA (Note 2.)
1x
N/A
1x
N/A
PS2
N/A
Serial
RS-232(Note 3.)
3x
N/A
N/A
3x
RS-422
N/A
N/A
N/A
N/A
RS-485
N/A
N/A
N/A
N/A
Power
DC +8V ~ +15V
Dimensions
115 x 115 x 35 mm
Weight
500g
Operation Temp.
5 ~ 50 ℃
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Model Type
EBOX-3310MX-L3U4
EB-3310MX-L3U4AP
Processor
Vortex86MX+ (933MHz)
Memory
Onboard 1GB DDR2
VGA
Integrated Graphics Chip / D-Sub 15-pin
Ethernet
10/100 Mbps LAN x 3 (RJ-45)
LAN 2, LAN 3 Realtek RTL8100B
LAN 1 from CPU support Built-in PXE diskless boot function
USB
External: 4 ports (2 at the front; 2 at the rear)
Audio
Mic in and Line out
MIO
SD Slot
1x
SATA (Note 2)
1x
PS2
N/A
Serial
RS-232
1x
RS-422
N/A
RS-485
N/A
Power
DC +8V ~ +15V
Dimensions
115 x 115 x 35 mm
Weight
500g
Operation Temp.
5 ~ 50 ℃
Note:
1. 1GB DDR2 version called 3310MX series.
2. 2.5” Internal SATA HDD / SATA DOM support.
3. On EBOX-33xxMX or 33xxMX-C COM3 and COM4 have “TXD” and “RXD” signals only, not support
to use “Flow Control” on EBOX-3300MX’s COM3 and COM4.
33xxMX/ AP, 33xxMX-C/ CAP, 33xxMX-T, 33xxMX-TC, 33xxMX-JSK COM
ports x 3 how to use:
The second COM port use Y cable became COM ports x 2 + COM1 port = total COM ports x 3
COM2 Connector defines as COM3 and COM4, to use two COM ports:
33xxMX = RS-232 x 3 (8pin)
COM 1 = Full 9pin RS-232
COM 2 Connector (COM 3, COM 4) = RS232 x 2 ( Support TX & RX signals only)
If user second device connecting on COM2 don’t need to use the standard 9pin COM port, then, TX RX
possible can be used to do the send and receive functions but not the flow control.
If user needs to use more than one complete full 9 pin RS-232 COM port, please choose the model type
EBOX-3310MX-TS4C series.
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EBOX-3300MX / 3310MX series Models Listing:
EBOX-3300MX / 3310MX: Standard Version with SATA and 3 x RS-232 ports
EBOX-3300MX-AP /3310MX-AP: Standard Version with SATA and 3 x RS-232 ports and Auto Power On Support
EBOX-3300MX-M / 3310MX-M: Standard Version
EBOX-3300MX-MAP / 3310MX-MAP: Standard Version and Auto Power On Support
EBOX-3300MX-H / 3310MX-H: Standard Version with SATA support
EBOX-3300MX-HAP / 3310MX-HAP: Standard Version with SATA support and Auto Power On Support
EBOX-3300MX-C / 3310MX-C: Standard Version with 3 x RS-232 ports
EBOX-3300MX-CAP / 3310MX-CAP: Standard Version with 3 x RS-232 ports, and Auto Power On Support
EBOX-3300MX-C22 / 3310MX-C22: Standard Version with 2 x RS-232 ports, 1x RS-422 port
EBOX-3300MX-C22AP / 3310MX-C22: Standard Version with 2 x RS-232 ports, 1x RS-422 port and Auto Power On
EBOX-3300MX-C85 / 3310MX-C85: Standard Version with 2 x RS-232 ports, and 1x RS-485 port
EBOX-3300MX-C85AP / 3310MX-C85AP: Standard Version with 2 x RS-232, 1x RS-485 port and Auto Power On
EBOX-3300MX-G / 3310MX-G: GPIO Version
EBOX-3300MX-GC22 / 3310MX-GC22: GPIO Version with 2 x RS-232, and 1 x RS-422 port
EBOX-3300MX-GC85 / 3310MX-GC85: GPIO Version with 2 x RS-232, and 1 x RS-485 port
EBOX-3300MX-JSK / 3310MX-JSK: GPIO Version with 3 x RS-232 ports
EBOX-3300MX-T / 3310MX-T: Standard Version with SATA , TV-Out, and 3 x RS-232 ports
EBOX-3300MX-TM / 3310MX-TM: Standard Version with TV-Out
EBOX-3300MX-TH / 3310MX-TH: Standard Version with SATA support, and TV-Out
EBOX-3300MX-TC / 3310MX-TC: Standard Version with 3 x RS-232 ports, and TV-Out
EBOX-3300MX-TAP: Standard Version with SATA, TV-Out, 3 x RS-232 ports and Auto Power On Support
EBOX-3300MX-TMAP: Standard Version with TV-Out and Auto Power On Support
EBOX-3300MX-THAP: Standard Version with SATA support, TV-Out and Auto Power On Support
EBOX-3300MX-TCAP: Standard Version with 3 x RS-232 ports, TV-Out and Auto Power On Support
EBOX-3310MX-L3U4: VGA out, SATA, LAN x 3, USB 2.0 x 4, (No internal USB reserved), RS-232 full 9pin port x 1.
EB-3310MX-L3U4AP: VGA out, SATA, LAN x 3, USB 2.0 x 4, (No internal USB reserved), RS-232 full 9pin port x 1, and
Auto Power On.
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Chapter5
Page 28
26
Onboard Connectors Summary
Summary Table for CPU Board
Nbr
Description
Type of Connections
Pin nbrs.
J1
SODIMM-SOC-200P-1.8V
SODIMM socket 200 Pin
200-pin
J3
SATA
SATA socket
7-pin
J5
USB5 (Front)
USB Connector
8-pin
J6
USB6 (Front)
USB Connector
8-pin
J7
USB1 (Back)
USB Connector
8-pin
J8
USB3 (Inside)
USB Connector
8-pin
J9
Ethernet LAN
RJ-45
8-pin
J10
VGA
D-Sub Connector
15-pin
J11
Line-Out
Audio Jack
2-pin
J12
PS/2 connector
Mini Din connector
6-pin
J13
Microphone
Audio Jack
1-Pin
J14
COM1 Port
Box Header 5x2 2.0mm
10-pin
J15
COM2 Port
Box Header 5x2 2.0mm
10-pin
J16
DC 15V Input
DC-JACK
1-pin
J17
Power Switch
Power Switch
4-pin
Front Connectors Outline
SD Slot USB Min In, Line Out Reset Button Power & HDD LED
*Models with Auto Power On feature 24 bit GPIO port x 1
do NOT have front Reset Button *Only available on GPIO Supported models
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Rear Connectors Outline
Power Switch Serial Ports
RCA Jack for TV Out (Optional)
*Only Available on TV Out support model.
.
DC Power Jack PS/2 KB/Mouse VGA RJ-45 LAN USB
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Pin Assignments
J12: PS/2 Keyboard or Mouse – 6-pin Mini-Din Connector
J17: Power SW – Push Button Switch
J16: DC-IN (15V) – 2-pin Jack
J7: USB (90o) – 4-pin USB Type 1 Connector (Vertical Type)
LEDS: POWER ON / OFF & HDD R/W
LED Color
State
Green
Power On
Green
HDD On
Green Flashes
HDD R/W
Pin #
Signal Name
1
KBCLK
2
PMCLK
3
GND
4
KBDAT
5
PMDAT
6
SB5V
Pin #
Status
|
ON
O
OFF
Pin #
Signal Name
1
+15V Input
2
GND
Pin #
Signal Name
1
VCC
2
USB0-
3
USB0+
4
GND
5
GGND
6
GGND
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J10: VGA – 15-pin D-Sub Connector
Pin #
Signal Name
Pin #
Signal Name
Pin #
Signal Name
1
MR
6
GND
11
NC 2 MG
7
GND
12
VCC
3
MB
8
GND
13
HYSYNC
4
NC
9
NC
14
VSYNC
5
GND
10
GND
15
VCC
J5, J6, J8: USB (USB2): For connection to external USB device –4-pin USB Type 1 Connector (H)
Pin #
Signal
Name
1
VCC
2
USB2-
3
USB2+
4
GND
5
NC
6
NC
J14: COM - 9-pin D-Sub Connector ( RS-485/RS422 optional )
Pin #
Signal Name
Pin #
Signal Name
1
DCD1/ RS-485- / 422TX-
2
RXD1/ RS485+ / 422TX+
3
TXD1/ 422RX+
4
DTR1/ 422RX-
5
GND
6
DSR1
7
RTS1
8
CTS1
9
RI1
--
--
J15: COM - 9-pin D-Sub Connector
Pin #
Signal
Name
Pin #
Signal
Name
1
- -
2
RXD3
3
TXD3 4 - - 5 GND 6 - -
7
TXD4
8
RXD4 9 - -
- -
- -
J9: LAN: RJ-45 Connector
Pin #
Signal Name
Pin #
Signal Name
1
FTXD+
2
FTXD-
3
FRXIN+
4
NC 5 NC
6
FRXIN-
7
NC
8
NC
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Chapter6
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Taking Care of your EBOX
This section gives you some guidelines on using EBOX-3300MX / 3310MX series – Safe using,
Storing and Handling.
Storing
Do not place EBOX-3300MX / 3310MX series in a location that is subject to:
Heating sources, such as stove, oven, heater, radiator or air duct
Direct contact from sunlight
Rain or moisture area
Excessive dust accumulation area
High humidity place
Constant or occasional mechanical movement, vibration or shock
Strong magnets or magnetic fields or magnetically unshielded speakers
Ambient temperature of more than 95oF (35oC) or less than 32oF (0oC)
Do not place other electronic device or electrical equipment near EBOX-3300MX /
3310MX series. The electromagnetic field of the EBOX-3300MX / 3310MX series
may cause interference subjecting to malfunction.
Provide adequate air ventilation (circulation) to prevent internal buildup of heat. Do
not place EBOX-3300MX / 3310MX series near the wall, behind the curtains or
draperies, in between two books that block its ventilation slots. Leave a space of at
least 8 inches (20cm) behind the sides and back panel of the EBOX-3300MX /
3310MX series.
Change of environmental temperature: Problems may occur when there is a
sudden change of environmental temperature, or if the EBOX-3300MX / 3310MX
series is brought directly from a cold location to a warm one, moisture may
condense inside EBOX-3300MX / 3310MX series. Turn off the device, and contact
your nearest dealer.
Check the surrounding appliance(s) before using EBOX-3300MX / 3310MX series.
Since the EBOX-3300MX / 3310MX series uses high-frequency radio signal and
may interface with radio or TV reception causing interference or poor signal display.
When this happens, relocate the EBOX-3300MX / 3310MX series by a suitable
distance away from the set.
Do not drop the EBOX-3300MX / 3310MX series from the working table nor place
heavy objects on top of it.
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Using Cables for Connection
To avoid the problem, use only the specified interface cables in your accessory bag. The supplier
will not be responsible for the connection arising from the other unspecified peripheral equipment.
Do not use cut or damaged cables for connection.
Cleaning Your VESA PC
Clean the VESA PC with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent
solution.
Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzene, as
these may damage the finish of EBOX.
When a solid object falls or a liquid spills onto the EBOX, turn off the EBOX immediately and
unplug the LAN and power cables. Contact a qualified person or your dealer to check the EBOX
before you use it again.
Always disconnect the power cord from the power source before cleaning the EBOX.
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Troubleshooting
This section describes the techniques of resolving some basic problems that you encounter when
using EBOX-3300MX / 3310MX series. For more troubleshooting guidelines, please contact your
nearest dealer for technical support.
Troubleshooting Your VESA PC
A. VESA PC does not start
Make sure the EBOX-3300MX / 3310MX series is properly secured and plugged into a power
source before it is turned on. Make sure the power indicator shows the power is on. See section 2
for more information about “EBOX-3300MX / 3310MX series Overview”.
When the EBOX-3300MX / 3310MX series is plugged into a power strip or the UPS
(Uninterruptible Power Supply), make sure the power strip or UPS is turned on and working
normally.
Check if your VGA or LCD monitor is properly plugged into a power source and turned on. Make
sure the brightness and contrast controls are adjusted correctly. See the manual that came with
your display (monitor) for details.
Check if your power control button does not function, by removing the AC adaptor. Wait for one
minute, and then reattach all power connection before pressing the power button.
Condensation may cause the EBOX-3300MX / 3310MX series to malfunction for a while. If this
happens, do not use the EBOX-3300MX / 3310MX series for at least one hour.
When you have checked all the above guidelines and the EBOX-3300MX / 3310MX series does
not work. Remove the power adaptor from the EBOX-3300MX / 3310MX series, unplug the
power cord, and plug it in again. Then turn on the power.
B. BIOS Error Message –
BIOS error message appears when my VESA PC starts
If the BIOS error message appears, press any key to resume or, hit <DEL> to enter BIOS setup main
menu, follow these steps:
1. Press <DEL>, and the BIOS Setup main menu appears, check if HDD is detected. If it is not
detected, use Direction keys <↑↓> to choose “AUTO” and then go back to the main menu by
pressing <ESC>. Move your cursor down with Direction keys <↓>, and choose “Save
Settings and Exit”, a message dialog appears as seen below, hit <Enter>.
“Save current settings and exit (Y/N)? Y”
2. Go to “Exit” menu using the Direction keys <↑↓> and choose the option “Load Optimal
Defaults”, then press <Enter>. A message dialog appears as seen below, hit “Y” key and
presses <Enter> to save and recover to the factory setting.
“Load Optimal Defaults (Y/N)? Y”
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(BIOS Setup menu “Exit”)
C. “Operating System Not Found” –
A message indicating that “Operating system not found” appear when
my VESA PC starts (Windows won’t start)
Enter your BIOS setup main menu by pressing <DEL> key, be sure that the C: drive is enable.
If Windows still does not start, follow these steps to initialize the BIOS:
1. Turn off the EBOX-3300MX / 3310MX series.
2. Remove any peripheral devices connected to the EBOX-3300MX / 3310MX series.
3. Restart the EBOX-3300MX / 3310MX series.
4. Press <DEL> to enter BIOS Setup main menu window.
5. Follow the steps as written in item B. BIOS error message.
If you have just connected EBOX-3300MX / 3310MX series to a CD/DVD or USB Drivers,
remove these peripherals.. And restart to confirm that the Windows operating system starts
properly. If EBOX-3300MX / 3310MX series continues to display the message ”Operating
system not found,” and Windows does not start, please contact your nearest dealer for servicing.
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Chapter7
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Terms and Conditions
Warranty
The warranty terms for EBOX-33xxMX series are twelve (12) months from the shipped month.
During the warranty period, DMP Electronics Will repair replace the product covered under this limited
warranty.
Service and Support
DMP Electronics Inc. provides the technical support for hardware problems with your system
throughout the warranty period. The technical support service is limited to configuration and operation
of EBOX-3300MX / 3310MX series sold by DMP Electronics Inc. The technical support service does
not offer software tutoring or training.
Return Merchandise Authorization（RMA）policy
If the DMP staff or dealer determines that a part is defective. Purchaser must call our technical support
service to obtain an RMA number before attempting to return any part. Please refer to your nearest
dealer for
To obtain an RMA number, Purchaser must follow procedures as below：
1. Complete the DMP Electronics Inc. standard RMA Form and fax back to the RMA Department.
2. The RMA Number must be used within 7 DAYS
3. The RMA Number must be shown clearly on your shipping label.
4. DMP Electronics Inc. must receive all Returns before a replacement will be sent.
5. The repair cost depends on the parts, the damage reasons, and whether under warranty
period…etc. The Seller will charge the Purchaser in a reasonable price.
6. A copy of the invoice for the RMA product(s) will also be shipped to Purchaser.
7. The freight of return to DMP Electronics Inc. is charged to the Purchaser's account and
accompanied by an RMA number. Any Returns with freight collect will be refused and returned to
you. After Repairing, the cost of freight will be paid by Seller.
8. DMP Electronics Inc. must receive all returned goods within the warranty period.
Shipping Policy
The Purchaser must pre-pay shipping for any defective system or parts returned under the warranty.
DMP Electronics Inc. shall not be liable for risk of loss or damage during shipment of your returned
system or parts if you fail to insure the shipment.
All products must be shipped back to DMP Electronics Inc. in original or equivalent packaging. DMP
Electronics Inc. will ship the repaired or replacement product(s) to the Purchaser by freight prepaid.
Purchaser assumes the risk of loss. DMP Electronics Inc. shall not be responsible for failure of the
delivery service to make on-time delivery.
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