265LTE-V Installation Guide | Digital Monitoring Products, Inc 2
1. Navigate to the Dealer Admin site (dealeradmin.securecomwireless.com).
2. Click Customers in the right-side menu and select a customer.
3. Click Add System.
4. Enter a System Name.
5. Select XTLplus from the System Type drop-down menu.
6. Select either Cellular or EASYconnect + Cell Backup in the Connection Type field.
7. Enter the SIM number found on the 265LTE-V label and click Get Status.
8. Enter the Account Number.
9. Select a Rate Plan for the 265LTE-V.
10. Click Activate Cellular Device.
3
TEST THE 265LTE-V
Dealer Admin Activation
1. Navigate to the Tech APP.
2. Tap Find a Customer then search for a customer.
3. Tap Add a System.
4. Enter a System Name.
5. Scan or enter the Serial #.
6. Select XTLplus from the System Type drop-down menu.
7. Select either Cellular or EASYconnect + Cell Backup in the Connection Type field.
8. Enter the Account Number.
9. Enter the SIM number found on the 265LTE-V label then tap Get SIM Status.
10. Select a Rate Plan for the 265LTE-V.
11. Tap Activate Cellular Device.
Tech APP Activation
The panel provides a diagnostic function to test the communication integrity and cellular
signal strength of the 265LTE-V to the nearest tower for the cellular carrier. To use the
diagnostic function, reset the panel, enter 2313 (DIAG), and press CMD.
Communication Status
This option tests the individual components of cellular or wireless network communication.
1. Select CELL STATUS from the diagnostic menu. Possible test results are shown in
Table 1.
2. Select YES to continue through the remaining component tests or select NO to
stop testing and return to CELL STATUS.
Cellular Strength
This option provides a way to test the cellular signal strength of the nearest tower for the
cellular carrier. Follow the steps below to test the cellular strength of the 265LTE-V:
1. Select CELL SIGNAL from the diagnostic menu then press a select key or area.
2. SIGNAL: displays. The numerical value of the cell signal strength is represented in
-dBm. The bars represent the signal strength of the 265LTE-V and range from 0-7.
Zero bars indicate a weak signal and seven bars indicate a strong signal.
Confirmed Faulty
MODEM OPERATING NO MODEM FOUND
IDENTIFIED NO SIM CARD
TOWER DETECTED NO TOWER
REGISTERED NOT REGISTERED
CONNECT SUCCESS
CONNECT ERROR
NOT ACTIVATED
CELL PATH GOOD NO ACK RECEIVED
Table 1: Communication Test Results