DKS Enterprises 1808, 1802, 1810, 1803 User Manual
Owner’s Manual
1802, 1803, 1808, 1810
Telephone Entry Systems
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
P/N 1800-060 REV D, 7/01
Copyright 2001 DoorKing, Inc. Al l rights reserved.
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Use this manual with the following models only.
All 1802, 1803, 1808 and 1810 Telephone Entry Systems with circuit board 1862-010, Rev A or
higher.
DoorKing, Inc. reserves the right to make changes in the products described in this manual
without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions
or changes. Additionally, DoorKing, Inc. m akes no representations or warranties with respect to
this manual. This m anual is copyrighted, all rights reserved. No portion of this manual may be
copied, reproduced, translated, or reduced to any electronic m edium without prior written consent
from DoorKing, Inc.
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TABLE OF CONTENTS
Preface
Important Notices.................................................................................................................................................6
General Information ............................................................................................................................................. 7
Features .............................................................................................................................................................8
Section 1 – Installation
1.1
1.2
1.3
Section 2 – Wiring
General Information
Maximum Wire Run Distance Charts
2.1
2.2 Wiring Description
2.3
Section 3 – Programming
General Information
3.1
3.2
Installation Guidelines – All Systems
1.1.1 Surface 1803 and 1810 Mount Units.....................................................................................10
1.1.2 Surface Mount 1803 and 1810 Units with Recess Box..........................................................11
1.1.3 Flush Mount 1803 and 1810 Units........................................................................................ 12
1.1.4 Flush Mount Rough-in Box (1803 and 1810 only)................................................................. 13
1.1.5 Flush Mount Trim Ring (1803 and 1810 only0......................................................................14
1.1.6 Flush Mount Surface Mounting Kit (1803 and 1810 only)......................................................15
1.1.7 1802 Surface Mount............................................................................................................. 16
1.1.8 1808 Surface Mount............................................................................................................. 17
Memory Chip Installation
Postal Lock Installation
...........................................................................................................................................21
Main Terminal Description
Re lay Wiring (Typical)
2.3.1 Controlling a Single Door or Gate .........................................................................................25
2.3.2 Controlling a Gate and a Pedestrian Gate or Door................................................................26
...........................................................................................................................................27
General Programming
3.1.1 Master Code......................................................................................................................... 28
3.1.2 Single or Multiple Systems ................................................................................................... 28
3.1.3 Relay Strike Time................................................................................................................. 28
3.1.4 Talk Time .............................................................................................................................29
3.1.5 Tone Open Numbers............................................................................................................29
3.1.6 Postal Switch........................................................................................................................ 30
3.1.7 Touch-tone / Rotary-dial....................................................................................................... 30
3.1.8 Keypad Function...................................................................................................................31
3.1.9 Star (*) Key Function............................................................................................................ 31
Phone Number Programming
3.2.1 Directory Code Length.......................................................................................................... 32
3.2.2 7-Digit Phone Numbers........................................................................................................ 32
3.2.3 Area Codes .......................................................................................................................... 33
3.2.4 Phone Numbers with Area Code Reference......................................................................... 33
3.2.5 Deleting Individual Phone Numbers...................................................................................... 33
3.2.6 Delete All Phone Numbers ................................................................................................... 34
3.2.7 Display / Delete Phone Numbers.......................................................................................... 34
3.2.8 Display Phone Numbers with Known Directory Code............................................................34
...............................................................................................9
...................................................................................................................18
.....................................................................................................................19
................................................................................................................22
.................................................................................................................23
.............................................................................................................................24
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3.3 Entry Code Programming
3.3.1 Four-Digit Entry Code Programming.....................................................................................35
3.3.2 Delete Individual Four-Digit Entry Codes ..............................................................................35
3.3.3 Delete All Four-Digit Entry Codes.........................................................................................35
3.3.4 Four-Digit Entry Code Divide Num ber................................................................................... 35
3.3.5 Five-Digit Entry Code Programming .....................................................................................36
3.3.6 Delete Individual Five-Digit Entry Codes...............................................................................36
3.3.7 Delete All Five-Digit Entry Codes..........................................................................................36
3.3.8 Five-Digit Entry Code Divide Number ...................................................................................36
3.4 Time Functions Programming
3.4.1 Time Clock Programming..................................................................................................... 37
3.4.2 Automatic Relay Activation Time Zones ...............................................................................37
3.4.3 Four-Digit Entry Code Time Zone.........................................................................................38
3.4.4 Five-Digit Entry Code Time Zone..........................................................................................38
3.4.5 Flash Entry Codes........................................................................................................ ........ 39
Section 4 – Adjustments
4.1 Speaker Volume...................................................................................................................................41
4.2 Feedback ............................................................................................................................................. 41
4.3 Click Sensitivity ....................................................................................................................................41
4.4 Display Contrast (1802, 1803, 1810 only).............................................................................................41
4.5 Master Code Switch.............................................................................................................................42
4.6 Ring Pin................................................................................................................................................42
4.7 Handset / Hands Free ..........................................................................................................................42
Section 5 – Operating Instructions
5.1
5.2 System Administrator
5.3 Miscellaneous Operating Instructions
Section 6 – Maintenance and Trouble Shooting
6.1 Trouble Shooting..................................................................................................................................49
6.2 Accessories..........................................................................................................................................51
6.3 Log Tables ...........................................................................................................................................52
General Instructions
5.1.1 Guest Instructions.................................................................................................................43
5.1.2 Responding to a Guest Call..................................................................................................43
5.1.3 Using Entry Codes................................................................................................................43
5.2.1 Remote Programming...........................................................................................................44
5.2.2 Remote Relay Activation ......................................................................................................44
5.2.3 Relay Check.........................................................................................................................44
5.2.4 Entry Code Time Zone Enable / Disable ............................................................................... 45
5.2.5 Auto Relay Activation Time Zone Enable / Disable...............................................................45
5.3.1 Switch Input Operation .........................................................................................................46
5.3.2 Talk Time..............................................................................................................................46
5.3.3 Line Sharing.........................................................................................................................46
5.3.4 Connection to a PBX ............................................................................................................47
5.3.5 10-digit Dialing......................................................................................................................47
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IMPORTANT NOTICE
FCC - UNITED STATES
This equipment has been tested and found to comply with the limits for a class A digital device,
pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide
reasonable protection against harm ful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruc tion m anual, m ay cause harm ful inter fer ence to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Registration Number:
DOC - CANADA
The Canadian Department of Com munications label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective, operational, and
safety requirements. The Department does not guarantee the equipment will operate to the users
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecom munications company. The equipment must also be installed using an
acceptable means of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
CAUTION: Users should not attem pt to make such connections them selves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
DOC Registration Number:
Notice:
The Load Number (LN) as signed to each terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the device, to prevent overloading. The
termination on a loop may consist of any combination of devic es subject only to the requirement that
the sum of the load numbers of all the devices does not exceed 100.
Notice:
DoorKing does not provide a power transform er on units s old into Canada. Use only transformers that
are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and
all "P" series systems require a 16.5-volt, 20 VA tr ansformer. The m odels 1816 and 1817 require a
16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.
Listing:
This product has been tested to and f ound to be in compliance with the U.L 294 Safety Standard by
Intertek Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.
DUF6VT-12874-OT-T
1736 4528 A
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GENERAL INFORMATION
•
Prior to beginning the installation of the telephone entry system, we suggest that you become
familiar with the instructions , illustrations, and wiring guidelines in this manual. This will help
insure that you installation is performed in an efficient and professional manner.
•
The proper installation of the telephone entry panel is an extremely important and integral
part of the overall access control system. Check all local building ordinances and building
codes prior to installing this system. Be sure your installation is in compliance with local
codes.
•
When used to control a door or pedestrian gate, try to locate the telephone entry system as
near as possible to the entry point. The unit should be mounted on a rigid wall to prevent
excessive shock and vibration from closing doors or gates. Continuous vibration and shock
from slam m ing doors or s pring-loaded pedestr ian gates will dam age the circuit boar d.
no circumstances should the unit be mounted directly to a moving door or gate
•
ADA mounting requirements for door control.
way that the LCD display is positioned so that it is readily visible to and usable by a person
sitting in a wheelchair with an approxim ate eye level of 45 inches and shall comply with the
following requirements:
1. If mounted vertically or tipped no more than 30 degr ees away from the viewer, the
center line of the LCD
2. If the clear floor space allows only forward approach to the system, the maximum
high forward reach allowed is 48 inches above grade to the top of the keypad.
3. If the high forward reach to the system is over an obstruction of greater than 20
inches but less than 25 inches , the maximum high f or ward reac h allowed is 44 inches
above grade to the top of the keypad.
4. If the clear floor space allows parallel approach by a person in a wheelchair, the
maximum high side reach shall be 54 inches above grade to the top of the keypad.
5. If the high side reac h is over an obstruction of 24 inches or less, the max imum high
side reach allowed is 46 inches above grade to the top of the keypad.
•
When used to control a vehicular gate with an automatic gate operator, the telephone
entry system must be mounted a minimum of ten (10) feet away from the gate and gate
operator, or in such a way that a person cannot operate the entry system and/or touch
the gate or gate operator at the same time
Under
.
The mounting of the unit shall be in s uch a
shall be located a maximum of 52 inches above grade.
.
•
Be sure that the system is installed so that it is not directly in the traf fic lane. Goose neck
mounting post and kiosk s work well for these type systems. W hen planning where to locate
the system, take into consideration traf fic lane layouts, turn around lanes for rejected access,
conduit runs, power availability, etc.
•
Environmental factors m ust also be tak en into ac count. Surfac e mount units are designed for
direct outdoor installations, however it is preferable to protect them from direct exposure to
driven rain or snow whenever possible. Flush m ount and wall mount units must be pr otected
from direct ex posure to the elements. Be sure that ample lighting is provided so that guest
can read both the directory and the operating instructions at night.
•
This telephone entry system contains a number of static sensitive components that can be
damaged or destroyed by static discharges during installation or use. Discharge any static
prior to removing the circuit board from the lobby panel by touching a proper ground device.
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FEATURES
•
Can provide service for up to 1000 residents.
•
System can be programmed from the front keypad or remotely using a touch-tone telephone.
•
System keypad will emit DTMF tones after a call is answered allowing the system to be used
with auto-attendants, answering machines, etc.
•
Directory codes can be set from 1 to 4 digits in length and can be randomly assigned.
•
10 programmable ar ea codes allow the system to be used in areas requiring 10 and 11-digit
dialing.
•
Two internal relays allow the system to control a main entry point plus an additional entry
point.
•
Built in time clock provides hold open time zones, entry c ode tim e zones and “Flas h” entry
codes.
•
5-digit entry codes available for special needs.
•
Programmable switch inputs can be set to activate a relay or to dial a preprogram med phone
number.
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SECTION 1 - INSTALLATION
Order your telephone line at least two weeks prior to the planned installation date. This will assure
that a phone line is available when the unit is installed. The telephone company will require the
following information from you:
Type: Touch Tone, Loop Start
Ringer Equivalence: 0.0 A
Jack Type: RJ11C
FCC Registration (US): DUF6VT-12874-OT-T
DOC (Canada): 1736 4528 A
Electrical Listing: Complies with U.L. 294 - ETL Listed
CALLER ID
the entry system phone line. Without caller ID bloc king, tenants with the proper phone equipment will
be able to identify the telephone num ber that the entry system is installed on. This m ay or may not
be desirable.
: You may want to consider ordering caller ID blocking from the telephone company for
1.1 INSTALLATION GUIDELINES – ALL SYSTEMS
1. O pen the cabinet of the telephone entry system and disconnect the keypad ribbon cable
from the main circuit board.
2. Remove the 6-32 x 1/2 round head screws from the upper corners of the circuit board.
3. Remove the circuit board by gently pulling it out of the main terminal edge connector.
CAUTION
electricity from your hands by touching a proper ground device before removing the
circuit board. Place the circuit board where it will not be damaged.
4. Mount the cabinet of the telephone entry system. Be sure that m ounting screws do not
protrude into the cabinet where they could cause a short on the back of the circuit board.
Make any necessary conduit connections.
5. Route wiring into the cabinet. Do not apply any power at this time.
6. Clean out the cabinet. Be sur e that all dir t, metal and/or wood debris is removed f r om the
cabinet and that the terminal strip edge connector is clean and free of any loose particles.
7. Re-install the c ircuit board into the cabinet by gently pushing the circuit board terminals
into the edge connector.
components. Discharge any static electricity from your hands by touching a proper
ground device before removing the circuit board.
8. Secure the circuit board to the cabinet using the screws removed in step 2.
9. Plug the keypad ribbon cable into the circuit board. The cable points down.
- the circuit board contains static sensitive com ponents. Discharge any static
CAUTION
- the circuit board contains static sensitive
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1.1.1 Surface Mount 1803 and 1810 Units
Surface mount units can be mounted directly to a wall or pilaster, or c an be post mounted using a
DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted
securely and is not subject to vibration from closing doors or gates.
CAUTON!
entry system must be mounted a minim um of ten (10) feet away from the gate and gate operator, or
in such a way that a person cannot operate the entry system and touch the gate or gate operator at
the same time.
If this entry system is used to control a vehicular gate with an automatic gate operator, the
4.75
9.0
.25 DIA
.875
1.625
2.625
2.5
5.625
.875 DIA
.5
11.25
.875 DIA
11.0
13.0
3.25
11
1.1.2 Surface Mount 1803 and 1810 Units with Recess Box
Surface mount units can be sem i-flush mounted into a wall or pilaster by using the optional recess mounting box (p/n 1803-150). Be sur e the unit is mounted securely and is not subject to vibration
from closing doors or gates.
CAUTON!
entry system must be mounted a minim um of ten (10) feet away from the gate and gate operator, or
in such a way that a person cannot operate the entry system and touch the gate or gate operator at
the same time.
If this entry system is used to control a vehicular gate with an automatic gate operator, the
15.00
11.125
2.125
2.125
3.625
.5
2.0
3.375
10-24 x 1.25 STUD
.25 DIA
12.0
13.25
15.25
.25 DIA
1.375 DIA
1803-150
1.06.5
2.68
8.812
Recess Box
2.25
4.875
8.375
Surface Mount
Entry System
11.0
13.25
.25 DIA
2.2
5.75
9.3
11.5
12
1.1.3 Flush Mount 1803 and 1810 Units
Flush mount units are installed into a wall with flush mount kits 1814-065 (stainless) or 1814-066
(gold). Flush mount kits are not included with the entry system. Flush mount units are not designed
for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to
vibration from closing doors or gates.
CAUTON!
entry system must be mounted a minim um of ten (10) feet away from the gate and gate operator, or
in such a way that a person cannot operate the entry system and touch the gate or gate operator at
the same time.
If this entry system is used to control a vehicular gate with an automatic gate operator, the
1.125
.875
.25 DIA
.875 DIA
12.0
9.0
.50
13.25
11.0 1.125
3.0
13.0
2.625 2.625
5.625
11.25
.875 DIA
1.625
2.5
13
1.1.4 Flush Mount Rough-in Box (applies to 1803 and 1810 only)
The flush mount ins tallation kit has two parts; the rough-in box and the trim ring. The rough-in box is
installed first.
1.875
12.75
9.0
10-24 x 1.125 Stud
1.125 DIA
9.25
3.5
11.0 1.75
3.875
1.25
4.25
7.25
10.25
13.25
14.5
1.75
.25 DIA
1.75
1.75
6.375
11.0
14
1.1.5 Flush Mount Trim Ring (use with 1803 and 1810 units only)
Flush mount units can be m ounted by using the 1814-065 (stainles s) or 1814-066 (gold) m ounting k it.
Flush mounting kits are not included with the unit. Flush mount units are not designed for direct
exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from
closing doors or gates.
CAUTON!
entry system must be mounted a minim um of ten (10) feet away from the gate and gate operator, or
in such a way that a person cannot operate the entry system and touch the gate or gate operator at
the same time.
If this entry system is used to control a vehicular gate with an automatic gate operator, the
14.25
2.625 9.0
3.625
.25 DIA
1.25 DIA
1.125
11.75
1.25 DIA
.875
5.875
7.0
8.5
1.0
3.0
3.0
1.625
11.0 2.25
16.0
Rough-in
Box
Trim
Ring
Flush Mount
Entry System
13.625
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1.1.6 Flush Mount Surface Mounting Kit (use with 1803 and 1810 units only)
Flush mount units can be surface m ounted by using the optional 1814-152 surface mount trim ring.
Flush mount units are not designed for direct exposure to the weather. Be sure that the unit is
securely mounted and is not subject to vibration from closing doors or gates.
CAUTON!
entry system must be mounted a minim um of ten (10) feet away from the gate and gate operator, or
in such a way that a person cannot operate the entry system and touch the gate or gate operator at
the same time.
If this entry system is used to control a vehicular gate with an automatic gate operator, the
12.0
1.0
.375
2.625
9.0
7.5
6.0
1.125 DIA 1.125 SQ
3.0
.375
.875
1.125
13.5
1814-152
Trim Ring
Flush Mount
Entry System
16
1.1.7 1802 Surface Mount Only
Surface mount units can be mounted directly to a wall or pilaster, or c an be post mounted using a
DoorKing mounting post (p/n 1200-045 and 1200-046). Be s ure the unit is mounted securely and is
not subject to vibration from closing doors or gates.
CAUTON!
entry system must be mounted a minim um of ten (10) feet away from the gate and gate operator, or
in such a way that a person cannot operate the entry system and touch the gate or gate operator at
the same time.
If this entry system is used to control a vehicular gate with an automatic gate operator, the
5.0
3.50
.875 D
3.50
6.50
.875 D
1.75
12
.875
3.375
1.75
.875 D
1.625
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1.1.8 1808 Surface Mount Only
Surface mount units can be mounted directly to a wall or pilaster, or c an be post mounted using a
DoorKing mounting post (p/n 1200-045 and 1200-046). Be s ure the unit is mounted securely and is
not subject to vibration from closing doors or gates.
CAUTON!
entry system must be mounted a minim um of ten (10) feet away from the gate and gate operator, or
in such a way that a person cannot operate the entry system and touch the gate or gate operator at
the same time.
If this entry system is used to control a vehicular gate with an automatic gate operator, the
6.375
3.50
.875
.875
3.50
7.3752.625
3.375
3.0
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