Let’s live!
Deep cleaning procedures
Lower the cross contamination risk
Ensure a welcoming and healthy environment
These materials are provided for general information purposes only and do not replace each user's
responsibility to assess the operational, legal and other requirements applicable to each facility.
Check SDS for detailed information http://sds.diversey.com
for staff and guests
Deep cleaning - part 1
For a healthy environment
Perform to lower the risk of cross-contamination,
by disinfecting key areas and materials
Whether your hotel was a quarantine location or it has been running with
only a few staff members for weeks on end: when it’s time to welcome
back your staff and guests, you want to be double sure it’s safe. Using
these deep cleaning procedures, lower the risk of cross-contamination
and ensure a healthy environment for staff and guests.
F&B
KITCHEN DEEP CLEANING PROCEDURE TIPS
•
AUTOMATIC DISHWASHING PROCEDURE TIPS
•
REDUCE RISK OF LEGIONELLA PRESENCE
•
LAUNDRY
LINEN DEEP CLEANING PROCEDURE TIPS
•
HOUSEKEEPING
HARD FLOORS DISINFECTION
•
Check SDS for detailed information http://sds.diversey.com
RUN ALL
TAPS TO
CLEAR PIPES
CHECK DISHWASHER
UP TO TEMP &
EQUIPMENT
WORKING
RECLEAN
CUTLERY
CLEAN OUT
ICE
MACHINES
CLEAR COMBI
OVENS THOROUGH
WITH WATER
RE-CLEAN
DUSTY
CROCKERY &
GLASSES
CHECK FOR
ODOURS
CLEAN
MAKE SURE
STOCK IS ON
SITE
FRIDGES & FREEZERS
CLEANED, DISINFECTED &
UP TO TEMP.
RE CLEAN
DUSTY POTS
& PANS
DESCALE
DISHWASHER &
BAIN MARIES
CHECK DISPENSERS
HAVE PRODUCT &
WORK
CLEAR GREASE
TRAPS &
DRAINS
CLEAN &
DISINFECT
CONDIMENT
DISPENSERS
CLEAN &
DISINFECT ALL
AREAS INCL.
TOUCH POINTS
ENSURE
PRODUCT IN
DATE
CHECK ALL
EQUIPMENT
WORKING & CLEAN
CLEAN ALL
BEVERAGE
MACHINES
TRAIN STAFF
CLEAN THE
FLOOR
TRIGGER
BOTTLES
Kitchen deep cleaning procedure tips
Before re-opening & on top of general cleaning
Check PIS, SDS for detailed info;
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Diversey, Inc. All Rights Reserved
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Check SDS for detailed information http://sds.diversey.com
Descale, clean and disinfect all parts
before use
Suma D10 – Suma D5.2*
Allow time for air drying before
stacking*
If the machine is clean, working correctly, chemical dosed & flowing and at correct temperatures then this will be
sufficient to remove SARS-CoV-2
Ensure detergent and rinse aid
are connected and dosed
correctly
Wear gloves when pre rinsing and
loading the dishwasher
Ensure correct washing temperature
60-65°C / keep monitoring
Ensure correct rinse temperature
above 80°C / keep monitoring
Ensure wares are stacked in correct
manner*
Store and transport clean crockery in
closed containers if possible
Always ensure filters are kept clean
and clear & change the wash water
regularly*
Ensure spray arms are functioning
correctly*
Ensure staff are correctly trained on
the use of the dishwasher
Ensure switches, buttons,
dispenser, arms and all touch points
are disinfected regularly
After emptying and cleaning ensure
doors left open to prevent bacteria
growth
Always wash hands with soap
thoroughly before unloading the
dishwasher
Always allow full cycle to complete*
Always wear appropriate PPE
when changing chemical*
Check PIS, SDS for detailed info;
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Diversey, Inc. All Rights Reserved
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Automatic dishwashing procedure tips
Before re-opening & on top of general cleaning
Check SDS for detailed information http://sds.diversey.com
*Refer to guides & brochures for more info
Legionella occurs naturally in water from many
different environmental sources, but grow
rapidly in the warm, stagnant conditions that
can occur in facilities were water has not being
used during the lockdown.
Therefore it is important to re-assess the risk of
legionella before re-opening of a facility. The
prevention of Legionella focusses on aerosolproducing warm water-containing sources such
as cooling towers, spas, fountains, showers &
hot water holding tanks.
Diversey Consulting offers support services for set up
or check of kitchen’s organisation flow and planning,
as well as implementation of the recommendations
for food safety safeguard.
Reduce risk of legionella presence
Food safety
WHAT TO DO?
Flush at high temperatures
✔
Since Legionella bacteria can exist in man-made water systems, it is imperative
to ensure the water is stored, maintained and distributed at temperatures that
do not encourage the growth and spread of the bacteria.
For all types of buildings, hot-water heater temperatures should be maintained
above 140°F (60°C) and the hot-water temperature to distal points (the point of
connection to a fixture such as a faucet, showerhead, or thermal mixing valve
that blends hot and cold water right before they reach the tap) should exceed
131°F (55°C). A flush of 10 min is recommended when temperatures of 60°C
can be reached. A flush of 5 min is sufficient when temperature of 70° can be
reached.
Please repeat this with a frequency of 1x/month.
✔
It is highly recommended that the staff performing these flushes are protected
with FFP3 masks. If temperatures of minimum 60°C cannot be reached, it is
recommended to verify the potential contamination with samples taken before
re-opening.
Check SDS for detailed information http://sds.diversey.com
Linen management tips
What do to before re-opening
IN THE GUEST ROOMS
Wash all linen from guest
✔
rooms including linen in
the storage rooms
Wash curtains, pillows,
✔
blankets and duvets to
create fresh and clean
ambiance
Check any damaged linen
✔
that needs to be replaced
and repurpose it through
our “Linens for Life”TM
programme
IN THE LAUNDRY
Clean all general surfaces in
✔
the laundry facility and
disinfect all critical touch
points
Always wear PPE in line
✔
with local public health
guidelines and check
Enhanced Cleaning
Guidelines for Laundry
Wash any dirty textiles still
✔
remaining in laundry,
including reusable laundry
bags
Set preventative
✔
maintenance for dispenser,
washing and drying
machines
Check SDS for detailed information http://sds.diversey.com
ITEMS
GUIDELINES
LAUNDRY SOLUTIONS
✔
Bed and bath linen
✔
Pillow case & duvet cover
✔
Mattress, pillow and duvet
protectors
✔
Spa towel and F&B linen
•
Wash all linen, including linen from storage rooms
•
Always check care labels
•
Follow best recommended Clax disinfection
programme based on linen supplier’s
recommendations
✔
Curtains (cotton / synthetic)
✔
Sofa covers
✔
Cover of decoration pillows*
✔
Bed skirts*
•
Always check care labels
•
Follow best recommended Clax disinfection
programme based on linen supplier’s
recommendations
•
Dry Cleaning is an alternative option**
✔
Blankets*
•
Always check care labels
•
Put in linen bags and securely seal the bags for 4 days and
perform regular washing process after.
•
Follow best recommended Clax standard programme
based on linen supplier’s recommendations
✔
Staff uniforms
•
Always check care labels
•
Follow best recommended Clax disinfection
programme based on linen supplier’s
recommendations
•
Dry Cleaning is an alternative option**
✔
Mattress – Sofa
•
Refer to in-room cleaning guidelines
•
In-room cleaning solutions
Linen deep cleaning procedures
BEFORE re-opening cleaning process
*In COVID-19 situation, we recommend to temporarily refrain from the use of these items
**Ask virucidal efficacy statement from your Dry Cleaning suppliers
Check SDS for detailed information http://sds.diversey.com
ITEMS
GUIDELINES
LAUNDRY SOLUTIONS
WITH PROTECTOR
✔
Pillows
✔
Duvets
•
Remove both layers: pillow/duvet cases/covers & protectors
•
Always check Care labels
•
Follow best recommended Clax standard programme
based on linen supplier’s recommendations
WITHOUT PROTECTOR – AFTER RE-OPENING, RECOMMEND TO ALWAYS USE PROTECTORS
✔
Synthetic pillows
✔
Synthetic duvets
•
Always check care labels
•
Follow best recommended Clax disinfection
programme based on linen supplier’s
recommendations
•
Dry Cleaning is an alternative option**
✔
Duvets with feathers
✔
Pillows with feathers
•
Always check Care labels
•
Put in linen bags and securely seal the bags for 4 days and
perform regular washing process after.
•
Follow best recommended Clax standard programme
based on linen supplier’s recommendations
Linen deep cleaning procedures
BEFORE re-opening cleaning process
**Ask virucidal efficacy statement from your Dry Cleaning suppliers
Check SDS for detailed information http://sds.diversey.com
BEFORE CLEANING
Sanitise
hands
Wear gloves
1
2
1
2
3
Before (re)opening
Daily in case of outbreak
Using
Attach the mop to
the mop head
by applying
pressure
downwards.
Adjust mop handle
to comfortable height
(chin level). Loosen
handle by turning
handle lock a quarter
turn to the left and
pulling handle upwards.
Lock handle in position
by turning handle lock a
half turn to the right.
Spray the Oxivir
Excel or Suma
Bac D10 solution
onto the mop
Mop the floor
with the leading
edge of the mop
starting at the
furthest point
from the exit,
pushing the mop
in a forwards
direction.
When mop is
soiled, remove
from the mop head
by stepping on the
2 edges of the
mop. With both
hands, pull the
handle upwards to
release the mop.
Place the mop
head sideways
across the mop
and lift off the
floor. Place in
laundry net.
Replace the dirty
mop with a clean
one by repeating
Step 1.
Divide soiled
mops and cloths
and place in
separate nets.
For best results
wash dry mops
separately to
damp mops
Tools
Cleaner disinfectant 2 options
PRODUCTS TO USE
Oxivir Excel
Dosage: 2%
Contact time: 5min
Suma Bac D10
Dosage: 1,5%
Contact time: 5min
AFTER CLEANING
Dispose dirty
mops into the
laundry
bag
Jonmaster system
Discard
used gloves
Sanitise
hands
HARD FLOORS DISINFECTION
Except for food preparation areas
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Check PIS, SDS for detailed information http://sds.diversey.com
Use biocides safely. Always read the label and product information before use
1
2
BEFORE CLEANING
Sanitise
hands
Wear gloves
1
2
Cleaner disinfectant
Oxivir Excel
Dosage: 2% for
viruses
Contact time: 5min
Products to use
Using
Vacuum the
mattress
Prepare 2% of Oxivir Excel
solution and apply to the
mattress using the TASKI
foam generator and the
manual cleaning tool.
or use the 7,5L TSKI
atomizer to spray on the
mattress.
Scrub stains using
the manual
cleaning tool.
Allow the solution to
act until the foam
residues have dried
out.
Leave a minimum
5min contact time.
Turn the mattress
upside down and
repeat the procedure
on the other side.
Leave the mattress
to air dry then
vacuum at the
end to remove
all residues.
TASKI machines and Tools
Foam generator
MATTRESS SANITISATION
Before (re)opening then every quarter
Daily in case of outbreak if no protector
Method
TASKI
Aero
TASKI 7,5L atomizer
AFTER CLEANING
Discard
used gloves
Sanitise
hands
OR
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© 2020 Diversey, Inc. All Rights Reserved
Check PIS, SDS for detailed information http://sds.diversey.com
Use biocides safely. Always read the label and product information before use
Deep clean – part 2
Create a welcoming environment
Recommended to perform before opening to enhance guest experience
After weeks of shut down, hotels need to have a refresh of their materials,
surfaces and floors. Diversey has prepared a guide to support hotels to
provide a renewed and welcoming atmosphere so that guests can feel
welcome, safe and be surprised by a great first impression…
CARPET DEEP CLEANING HEAVY DESCALING
Housekeeping or
Maintenance & Engineering
Housekeeping
SHINY HARD FLOORS
Housekeeping or
Maintenance & Engineering
ODOUR CONTROL
Housekeeping
MOULD & MILDEW
Housekeeping
Check SDS for detailed information http://sds.diversey.com
CARPET DEEP CLEANING
Using
Remove any unsecured
furniture. Remove chewing
gum, any spots / stains, stickers
and any large pieces of litter
from the floor. Thoroughly
brush vacuum the carpet. Fill
water into the spray device and
add the carpet shampoo
according to the
recommendations.
Spray the solution
sparingly onto the
carpet treating
maximum 40 to 50 m2
at a time. Allow to act
approximately 10
minutes. Do not allow
the sprayed area to
dry.
Fill clean water into the
fresh water tank of the
spray extraction machine.
Attention: Ensure you use
an extraction brush”
Spray extract the carpet by
moving backwards in
overlapping lanes. At least two
passes are recommended or
spray extract as many times
until the water in the recovery
tank returns clear. Use an
antifoam product in the dirt
water tank if foam develops.
Lift the carpet piles
with a carpet pile
brush or rake. Allow
the carpet to dry
thoroughly. Drying
time between 8 to 24
hours before walking
on the carpet.
Empty the spray device, the
fresh water and recovery
tank of the spray extraction
machine. Rinse the tanks
with clean water. Clean the
machines and the cable
with a moist cloth. Wind
the cable loosely.
TASKI machine
Carpet extraction cleaner
Spray Extraction method
PRODUCTS TO USE
TASKI Tapi Extract
Enhance Extraction
Cleaner
TASKI Pro
carpet 30/45
*Always test color-fastness and material compatibility of detergent in an inconspicuous place before use.
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Check PIS, SDS for detailed information http://sds.diversey.com
Always read the label and product information before use
Using
Mount the pad
colored side
down.
Fill the machine
with water only!
Daily
cleaning
routine.
After each
use, rinse
the TwisterTM
pad.
If the color is
gone,
change the pad.
SHINY HARD FLOORS
TASKI machines
Twister Pads
365 days great
looking hard floors for
your guests !
No up, no down
periods.
Reduce: up to 67%
less pads thanks to
ultra-durability
Reuse: each pad is
made of 2,6 recycled
PET bottles
Remove: no
chemicals, just water!
Achieve between
20 and 40%
operational costs
reduction. Extended
floors lifetime.
Marble & Terrazzo floors crystallisation without chemicals
PRODUCTS TO USE
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© 2020 Diversey, Inc. All Rights Reserved
Scrubber dryers
Single-disc machines
A REVOLUTIONARY METHOD FOR EVERYDAY MACHINE CLEANING
Twister by Diversey is a revolutionary set of floor care pads made from recycled PET,
impregnated with billions of microscopic diamonds, that clean and micropolish your floor at
the same time. Completely without chemicals.
Besides by cleaning and polishing the floor with billions of microscopic diamonds, Twister
creates a smoother surface that is harder to breach by bacteria and easily eliminated during
daily cleaning. While floors get constantly re-soiled with traffic, efficient elimination of
pathogen presence will increase safety.
Routines after cleaning
Check PIS, SDS for detailed information http://sds.diversey.com
Always read the label and product information before use
Odour Eliminators
PRODUCTS TO USE
Using
Use neat on difficult areas.
Pour into 200ml of Good
Sense Breakdown overflow
of sink basin or down the
urinal and drain points.
Allow contact time.
Can be used as a daily
cleaner for waterless
urinals at 5% dilution (2 pumps
in 500 ml), spray onto surfaces
and brush before rinsing off.
Open the Nomad
Diffuser by lifting the
slanted top and & insert
either 1, 2 or 3 barrettes
depending on the size
of the area (30/60/90m²) to
be treated.
Plug in the unit into the mains
socket. Adjust the intensity on
the motor at the base of the
unit based on how strong you
want the odour.
Replace the barrettes every
8-10 weeks
Good Sense Breakdown
Dosage: 5% - neat*
ODOUR CONTROL
Restore a fresh & welcoming environment
Method
Good Sense Nomad aroma diffuser
with patented Gel-active technology
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© 2020 Diversey, Inc. All Rights Reserved
Malodours
Perfumed
gel-activ molecules
Complete malodour elimination in 30 minutes
*Check proper dosages in the PIS
Check PIS, SDS for detailed information http://sds.diversey.com
Always read the label and product information before use
Using
Use at a dilution rate of
20% / 1:5. Add 1L of
TASKI Sani Calc per 5L
of water.
For use of dosing bottle
or foaming bottle add 2
pumps to 500ml water.
Apply with Jonmaster
25cm or microfiber cloth.
Leave for 5 minutes.
Rinse with fresh
water or wipe with a
clean, damp cloth or
microfiber cloth. Buff
with a dry cloth for
extra shine.
To ol s
Washroom descaler
PRODUCTS TO USE
PRODUCTS TO USE
TASKI Sani Calc
Dosage: 20%
Jonmaster system 25cm /
Jonmaster Ultra cloth XL
green
or
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© 2020 Diversey, Inc. All Rights Reserved
HEAVY DESCALING
Floors, walls, washrooms
Check PIS, SDS for detailed information http://sds.diversey.com
Always read the label and product information before use
To ol s
Using
Spray onto affected
areas or spray on a
sponge and wipe over
area
Allow suitable contact
time.
Agitate stubborn stains
with grout brush or
scourer.
Rinse thoroughly and
buff to a shine.
Grout cleaner
PRODUCTS TO USE
Room Care R11
Ready-to-use
or
TASKI Sani
Mouldout
Ready-to-use
Sponge
scourer or
grout brush
MOULD & MILDEW REMOVAL
Method
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© 2020 Diversey, Inc. All Rights Reserved
Check PIS, SDS for detailed information http://sds.diversey.com
Always read the label and product information before use
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