Dish Network Receiver User Manual

Contents

Safety Instructions..........................................................................iii

Chapter 1 - Introduction ..................................................................1

Welcome ...............................................................................................1

About this Receiver ..............................................................................2

Overview ...............................................................................................4

Getting Started .....................................................................................6

Quick Tour of Basic Features ...............................................................7

Quick Tour of the Menus ......................................................................9

Quick Tour of Digital Video Recorder Features ..................................14

Quick Tour of Watching One Program While Recording Others ........18

Quick Tour of Picture-in-Picture (PIP) ................................................19

Satellite Television ..............................................................................21

Satellite Signal Quality ........................................................................21

Chapter 2 - Receiver Description and Installation ......................23

Receiver Front Panel ..........................................................................23

Receiver Back Panel ..........................................................................24

Remote Controls .................................................................................26

Connecting the Receiver to a Nearby TV ...........................................29

Connecting the Receiver to the TV(s) in Another Room(s) ................31

Programming the Recover Button ......................................................35

Changing the TV1 and TV2 Output Channels ....................................36

Connecting the Receiver to the Phone Line .......................................37

Connecting the Receiver to a Dish Antenna System ..........................38

Optional - Connecting VCRs to the System .......................................41

Optional - Connecting to an Off-Air Antenna or Cable .......................42

Optimize Your Remote Controls .........................................................43

Setting Up TV1 to Operate in UHF Pro ..............................................45

Setting Up TV1 to Operate in IR .........................................................46

Chapter 3 - Using the System .......................................................47

Using Single and Dual Modes ............................................................47

Using the Remote Controls ................................................................51

Using the Menus .................................................................................56

Changing Channels ............................................................................60

Using the Program Guide .................................................................. 60

Displaying Program Information .........................................................62

Using Favorites Lists ..........................................................................64

Using Timers ......................................................................................67

Watching One Program While Recording Another .............................73

Using the DVR Features .....................................................................80

Using Themes and Search .................................................................87

Using Locks ........................................................................................90

Page i

Contents

Personal Identification Number .........................................................100

Using Caller ID .................................................................................100

Resetting Receiver to Factory Default Settings ................................101

Changing Program Languages .........................................................102

Updates .............................................................................................103

Control Other Devices with the Remote Controls .............................104

Testing the System ...........................................................................116

Chapter 4 - Reference.................................................................. 119

Troubleshooting Tables ....................................................................120

Device Codes ....................................................................................131

Appendix ..................................................................................... 137

Limited Warranty ...............................................................................137

Residential Customer Agreement .....................................................139

FCC Compliance ...............................................................................146

Index ............................................................................................. 149

Page ii

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.

11. Use only attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods
of time.

13. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.

WARNING—Apparatus shall not be exposed to dripping or
splashing and no objects filled with liquids, such as vases, shall be
placed on the apparatus.

14. The power plug must be readily accessible so that the apparatus can be easily
disconnected from the AC power.

The receiver is still connected to the AC power whenever it is plugged into a

15.
live power outlet, even if it is turned off using the remote control or front panel
buttons.

16. No flame sources, such as lit candles, should be placed on the equipment.

17. Operate the receiver using only the type of power source indicated on the
marking label. Unplug the receiver power cord by gripping the power plug, not
the cord.

18. Do not overload wall outlets or extension cords; this can result in a risk of fire or
electrical shock.

Page iii

Safety

19. Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could
cause fire or electrical shock.

20. Do not locate the antenna near overhead light or power circuits, or where it
can fall into such power lines or circuits. When installing the antenna, take
extreme care to avoid touching such power lines or circuits, as contact with
them can be fatal.

21. Do not attempt to service the receiver yourself, as opening or removing
covers may expose you to dangerous voltage and will void the Limited
Warranty. Refer all servicing to authorized service personnel.

22. Unplug the receiver from the AC power outlet before cleaning.

23. Do not place the receiver in an enclosure such as a cabinet without proper
ventilation.

24. Do not install the receiver in any area where the temperature can be less
than 40°F or more than 113°F. If the receiver is cold to the touch, do not
plug it in immediately. Let it sit unplugged at room temperature for at least
45 minutes before plugging it in.

25. Use an outlet that contains surge suppression or ground fault protection.
During an electrical storm or when the receiver is left unattended and
unused for long periods of time, unplug the power cord from the wall outlet,
disconnect the lines between the receiver and the antenna, and disconnect
the telephone line. These actions provide additional protection against
damage caused by lightning or power line surges.

26. Tighten all of the coaxial cable connections only by hand. If you use a
wrench, you may overtighten the connections and damage your equipment.

CAUTION—To reduce the risk of fire, use only No. 26 AWG or
larger telecommunication line cord.

Note to Satellite TV System Installer: This reminder is provided to call the

satellite TV system installer’s attention to Article 820-40 of the National
Electrical Code (NEC) that provides guidelines for proper grounding and, in

particular, specifies that the cable ground shall be connected to the grounding
system of the building as close to the point of cable entry as practical.

Page iv

Proper Care of Your Equipment

• Always handle the receiver carefully. Excessive shock and vibration
can damage the hard drive.

• If the equipment is turned on and needs to be moved, unplug the
equipment and let it sit for at least 30 seconds before moving it.

• The use of accessories or attachments not recommended by the receiver
manufacturer voids the Limited Warranty.

• Do not stack the receiver on top of or below other electronic devices as
this can cause heat build-up and vibration.

On some TVs, the presense of fixed images for extended
periods of time may cause them to be permanently
imprinted on the screen. Consult your TV user guide for
information on whether this is a problem for your TV, what
operating/viewing restrictions apply to avoid this problem,
and associated TV warranty coverage.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:

• Reorient or relocate the antenna assembly.

• Increase the separation between the equipment.

• Connect the equipment into an outlet on a circuit different from that to
which the DISH Network receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Safety Tips

• The use of accessories or attachments not recommended by the receiver
manufacturer will void the Limited Warranty.

• Make sure that the outdoor parts of the antenna system are grounded in
accordance with local, state, federal, and National Electrical Code
(NEC) requirements.

Page v

Safety

Notes

Page vi

Chapter 1

Introduction

Congratulations on choosing DISH Network. You are about to experience
the excitement and convenience of Direct Broadcast Satellite (DBS) service,
which delivers the very best picture and sound quality. DISH Network
consistently provides state-of-the-art products and satellite-delivered
services—with high performance, ease of operation, and a wide variety
of entertainment options.

Welcome

You’re about to enjoy a Digital Video Recorder!

This satellite receiver lets you decide how you watch TV. You can record and
play back audio and video with full digital quality. You can pause a live
program and not miss any of the action, or you can record a program to watch
later, without a VCR.

Important Information About This Receiver

• Always handle the satellite receiver carefully.
Avoid excessive shock and vibration at all times as
this can damage the hard drive.

• If you have the receiver turned on and need to
move it, be sure to unplug the receiver and let it sit
for at least 30 seconds before moving it.

• Do not install the receiver in any area where the
temperature can be less than 40°F or more than
113°F while the unit is operating.

• If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room
temperature for at least 45 minutes before
plugging it in.

• Avoid installing the receiver on top of or
underneath another electronic device (such as an
audio receiver or amplifier), as this can cause heat
build-up and vibration.

Page 1

Chapter 1

N

Introduction

About this Receiver

Your DISH Network satellite receiver has features that make watching TV
more exciting. Along with the DVR functions, you are about to discover
new ways to make programming choices.

Single and Dual Modes

The satellite receiver can be installed and operated in one of two ways:

Single Mode

Single Mode provides to a single TV dual-tuner features like Picture-in­Picture (PIP) and the ability to watch one program while recording another.

1
2

IR Remote

Control

Nearby TV

earby TV

Page 2

Dual Mode

N

TV

Dual Mode uses TV1 outputs to deliver programming to the nearby TV, and
TV2 outputs to deliver programming to the remote TV(s).

While in Dual Mode, you can use this two-tuner satellite receiver to watch
different programs in two locations:

• Nearby TV—Programming from the receiver is delivered to the TV
near the receiver using starndard audio/video cables.

• Remote TV—Programming from the receiver is delivered to a TV
located in another room using existing in-home coaxial cable.

Remote TV

About this Receiver

High Output

Modulator

UHF Antenna

1
2

Nearby TV

earby

IR Remote

Control

Remote Controls

Two remote controls come with your receiver:

• An Infrared (IR) remote is provided to control programming for the
nearby TV. This remote is labeled with a green number 1, which
matches similar markings on the receiver’s output connections and
in the menus for the nearby TV.

• An Ultra-High Frequency Pro (UHF Pro) remote is provided to
control programming to a remote TV. This remote is labeled with a
blue number 2, which matches similar markings on the receiver’s
output connections and in the menus for the remote TV.

Existing

Cable

System

2

UHF
Remote
Control

Page 3

Chapter 1

Introduction

Overview

Before you use your satellite receiver, you need to install the system or

have it installed by a professional technician. For a professional installation,
please call the Customer Service Center at 1-800-333-DISH (3474). If you
install the system yourself, use the instructions in Chapter 2.

A vital part of the installation is to set up the receiver to get
the latest software via the satellite signal.
a new system and follow the instructions in Chapter 4, your
receiver will automatically get this software.

If you are installing

Tip: In the margins
of pages
throughout this
guide are tips and
other information
to make using your
satellite receiver
easier.

For information on the receiver and its installation, read Chapter 2,
Receiver Description and Installation beginning on page 23.

For information on any specific feature or function, read Chapter 3, Using
The System beginning on page 47.

If you have a problem operating the system or receive an error message, use
the Troubleshooting Tables beginning on page 119.

Conventions

To make it easy for you to use this guide, we use the following conventions.

• The names of remote control buttons are all uppercase.

Example: Press the SAT button.

• Menus and options that appear on the TV screen are in bold type.
Example: Open the

• Select means to move the highlight to an on-screen option or choice
in a list and press the SELECT button on the remote control.
Example: Select the

• Button sequences are shown in this convention: [button name]­[button name]-[button name].
Example: Press MENU-6-1-3 on Remote Control 1 to display the

System Information screen.

• Connections on the back of the receiver are in small capital letters.
Example: S

ATELLITE IN

• Where this guide mentions nearby TV, it refers to the TV located in
the room with the receiver. The nearby TV receives TV1 menus and
programming from the receiver’s TV1 outputs and is connected
using standard audio/video cables.

• Where this guide mentions remote TV, it refers to the cable-ready
TV(s) located in rooms away from the receiver. The remote TV
receives TV2 menus and programming from the receiver’s TV2
outputs through your in-home coaxial cable system.

• Where this guide mentions remote control, it refers to either
Remote Control 1 when viewing a nearby TV or Remote Control 2
when viewing the remote TV(s). If a specific remote control must
be used, this guide will refer directly to Remote Control 1 or
Remote Control 2.

Program Guide.

Locks option.

Page 4

Fixed Images

On some TVs, the presence of fixed images for extended
periods of time may cause them to be permanently displayed
on the screen. Consult your TV user guide for information on
whether this is a problem for your TV, what operating/
viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.

DISH Network Logo

Whenever the receiver’s outputs are turned off using the
remote control or front panel POWER buttons, you will
see the DISH
screen. This feature is included with your receiver to
ensure your receiver and TV(s) remain connected. Press
the blank POWER or SELECT button on the remote
control to resume watching satellite TV programming.
Make sure you are using the correct remote (see page 26
for details).

Network logo moving around on your TV

Overview

Note: This logo is displayed on all TV1 and TV2 outputs except the

CH 3–4 OUT. So if your nearby TV is connected using the CH 3–4 OUT,

this logo will not be displayed.

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Chapter 1

Introduction

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

Getting Started

After your system has been installed, order and watch your programming
using the following steps:

Step 1: Ordering Your Programming

1. Using a remote control, press SAT and then press the blank
POWER button to turn on the receiver. Make sure the TV is

also on.

2. Press GUIDE.

You will see that some channels in the Program Guide appear in white.
These channels can be viewed immediately. However, many channels
will be shown on a red background. You cannot view these channels
until you order programming.

3. Press the SYSTEM INFO button on the receiver front panel to display
the

System Info screen.

Note: The following screen is an example only. Be sure to use the

numbers on the

System Info screen displayed on your TV.

System Info

Model ID

Receiver CA ID

Smart Card ID

Software VersionSoftware Version

Boot StrapVersion

Customer Service
Internet Address

Receiver Mode

Primary Remote Address

Secondary Remote Address

Location ID

Help

Copywrite 2011, EchoStar Technologies Corp. All Rights Reserved.

DISH Player-DVR 522
R00000000000-00
S00000000000-00
DNASP000 Rev000
ABCDEFGH-I
0000ABCD
1-800-333-DISH (3474)
http://www.dishnetwork.com

Dual Mode
1111ABCD:0000A0B00

1

55

IR

2

5

UHF Pro

Done

Mon, October 18

Cancel

2

4. Call the Customer Service Center at 1-800-333-DISH (3474). A
customer service representative will help you start DISH Network
programming on your system and will discuss the various programming
packages available.

5. Choose a package and the representative will authorize your
programming.

6. Press SELECT to close the

System Info screen, if displayed.

7. Wait a few minutes and the channels you purchased will turn from red

Page 6

to white backgrounds in the

Program Guide, and can now be viewed.

Quick Tour of Basic Features

Step 2: Finding Programs to Watch

1. Press the GUIDE button.

2. When the Program Guide opens, use the UP or

DOWN

ARROW to view information on other

channels. Press the PAGE UP and PAGE DOWN
buttons to move quickly through the

Program Guide.

The channels for the programming you ordered should
be shown in white and are available for viewing. After
you have highlighted a current program in the

Guide, press SELECT to watch it.

Program

Quick Tour of Basic Features

This tour guides you quickly through a number of basic satellite receiver
features accessible directly from the remote control without using menus.
For more detailed information about each feature, see Chapter 3, Using the
System beginning on page 47.

Tip: The Program
Guide provides a
complete listing of
all programs
available on all
channels, including
those that are not in
your subscription
(these channels
have red
backgrounds).

1. Make sure the TV is on.

2. Press the UP or DOWN ARROW button on your

remote control to change channels.

3. Press the RECALL button to go back to the last channel

you watched.

4. Press the THEMES (LEFT ARROW) button to open the

Themes and Search menu. This menu allows you to

search for programming by themes (movies, sports, and
more) or by key words used in the programming
information.

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Chapter 1

Introduction

5. Select Sports to see a list of sporting events.

6. Press the VIEW LIVE TV button to go back to watch a
program.

7. Press the INFO button to see information about the program.

Note: The first time you press the INFO button, the

information screen is transparent. Press the INFO button again
to make the information screen solid.

When you press the

INFO button a third time, the information screen closes.

8. Press the CANCEL button to go back to watch the program.

9. Press the BROWSE (RIGHT ARROW) button to open the

Browse Banner. The Browse Banner shows information

on a program you’re watching at the top, and information on
two other programs at the bottom.

Page 8

10. Press the UP or DOWN ARROW button to

change the channel information you see

at the

bottom of the TV screen.

11. Press the RIGHT ARROW button to highlight

program coming on next at the bottom. Press

the
the LEFT ARROW button to go back to the
program on now.

Quick Tour of the Menus

12. Press the VIEW LIVE TV button to clear the Browse

Banner from the TV screen and go back to watching a

program. Press SELECT to change to the highlighted
channel.

Quick Tour of the Menus

This tour guides you quickly through the basic features available through

Main Menu. See Chapter 3, Using the System, for more information

the
about these and other features.

Note: The menu buttons that are grayed out indicate that while the features

are not yet available on this system, they may become available with future
software upgrades.

1.

Press the remote control MENU button to open the Main

Menu.

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

Page 9

Chapter 1

Introduction

2. Press the 1 button to select the Program Guide option on the

Main Menu. This opens the Program Guide on the TV screen.

You can use the Program Guide to find and select a program to watch.
For now, though, go on with this tour.

3. Press the MENU button to go back to the

Main Menu.

4. Press the 2 button to select the Themes and Search option on

Main Menu. This menu allows you to search for

the
programming by themes (movies, sports, etc.) or by key words
that appear in the program information.

Page 10

5. Press the MENU button to go back to the Main Menu.

6. Press the 3 button to select the Customer Support option.

This menu

provides convenient access to your DISH Network
account to review your statement, pay your bill, upgrade
programming, and more.

Quick Tour of the Menus

7. Press the 0 button to go back to the Main Menu.

8. Press the 4 button to select the Multimedia option. You can
access content stored on an external device attached via USB.

9. Press the MENU button to go back to the Main Menu.

10. Press the 5 button to select the Locks option on the Main

Menu. This menu allows you to apply password-protected

locks on programming based on its rating, or on a channel-by­channel basis.

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Chapter 1

Introduction

11. Press MENU to go back to the Main Menu.

12. Press the 6 button to select the System Setup option on the

Main Menu. Use this menu to set up the system the way you

want.

Page 12

13. Press MENU to go back to the Main Menu.

14. Press the 7 button to select the Timers option on the Main

Menu. This menu is used for creating and changing timers

used to trigger automatic channel changes, reminders, or DVR
recordings.

15. Press the MENU button to go back to the Main Menu.

y

1

s

2

A

3

s

4

s

5

C

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6

7

y

8

ode Re

der

9

16. Press the 8 button to open the Preferences menu. This menu
allows you to set up your receiver to make it more convenient
to use.

Quick Tour of the Menus

Preferences

Guide Display

Guide Displa

Favorites

Favorite

Alternate Audio

lternate Audio

Updates

Update

Record Plus

Record Plu

Channel Order

hannel Orde

Closed Caption

Closed Caption

Inactivity Standby

Inactivity Standb

Mode Reminder

M

min

Cancel

205 FXNWS205 FXNWS

1

2
3
4
5
6
7
8

DaySide

9

11:00am - 12:00pm NR

0

Thursday, October 2

1

11:25 am

17. Press 3 to open the Favorites menu. This menu allows you to
set up lists of your favorite channels to make finding what you
want to watch easier.

18. Press the MENU button to go back to the Main Menu.

19. Press the VIEW LIVE TV button to go back to watching a
program.

Page 13

Chapter 1

Introduction

Quick Tour of Digital Video Recorder Features

DVR features let you have fun with live TV because they put you in control.
Is someone at the door or on the phone? Just press PAUSE on the remote.
When you are ready to start watching the program again, press PLAY. You
will start up right where you left off without missing a minute of the
program. The following tour gives you an overview of the DVR features of
your DISH Network satellite TV receiver. For instructions on specific
functions, see Chapter 3, Using the System.

1. Watch a program for just a few minutes.

Tip: You can
pause a live
program to
answer the
phone or get a
snack!

2. Press the PAUSE

Note: The status bar at the bottom of your screen shows how

button to pause the program.

long the program has been paused. You can pause a live
program for up to two hours.

On some TVs, the presence of fixed images for extended
periods of time may cause them to be permanently
imprinted on the screen. Consult your TV user guide for
information on whether this is a problem for your TV,
what operating/viewing restrictions apply to avoid this
problem, and associated TV warranty coverage.

3. Press the PLAY button to watch the program from the point

4. Press the VIEW LIVE TV button to return right away to

5. Press the SKIP BACK button to skip back about ten

Page 14

where you paused it.

watching the “live” program.

seconds in the program.

Quick Tour of Digital Video Recorder Features

6. Press the PAUSE button and then press the BACK button to
reverse the
once to reverse the program 1/4 the speed as normal play.
Press the BACK button twice to reverse at normal speed. As
you press the BACK button repeatedly, the program reverses
faster with each press up to its fastest speed.

program in slow motion. Press the BACK button

7. Press PLAY.

8. Press the SKIP FWD button to skip ahead about 30
seconds in the play back.

Note: You cannot skip ahead if you are watching live TV.

9. Press the PAUSE button and then press the FWD button to
forward the

program in slow motion. When you press the

FWD button once the program advances at 1/15 the speed
of normal play. Press the FWD button twice to forward at
1/4 as fast as normal play. Press the FWD button three times
to play the program at normal speed. As you press the FWD
button repeatedly, the program advances faster up to its
fastest speed.

Tip: The receiver
has features that let
you decide how to
watch TV!

10.

Press the VIEW LIVE TV button to return right away to watching the
program in progress.

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Chapter 1

Introduction

11. Press the RECORD button to start recording the program

right now.

12. When the Record Remainder of this Event displays, select

OK to start recording now. See page 68 for an explanation of

the recording options.

13. Select OK to start recording the program. Notice the receiver’s front

panel RECORDING light turns on.

14. If you want, press the STOP button. This stops the receiver

from recording the program.
Notice the receiver’s front panel RECORDING light turns

off.

15. Now, if you want to take the time, use the Program Guide to find
another program set to start in the next few minutes.

Note: Start watching the program when it starts. Watch the program for

a few minutes.

16. Press the BACK button to reverse the program.

Note: Let the program reverse all the way to its start.

17. Press the DVR button. This opens the

DVR Events menu on

the TV screen.

Page 16

Quick Tour of Digital Video Recorder Features

18. Use the remote control arrow buttons to
highlight an event on the
menu (it’s OK to highlight an event
you’re recording).

DVR Events

19. Press the remote control SELECT button to select the
event you highlighted. This opens a screen of information
about that event.

20. Press VIEW LIVE TV to return to your live programming.

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Chapter 1

Introduction

Quick Tour of Watching One Program While
Recording Others

The steps below show one of many ways to watch one program while
recording another. To tour this feature, your satellite receiver must be in

Single Mode (see page 47) or in Dual Mode with Record Plus enabled

(see page 75).

1. Press the GUIDE button to open the

a program you want to watch now.

2. Press the SELECT button to watch that program.

3. Press the RECORD button.

4. With Record Plus enabled (see page 75) and the receiver in

Dual Mode, TV2.

Program Guide. Find

5. Select OK.

6. Press GUIDE on the remote. Use the Program Guide to find another

7. Press RECORD and select

8. Press the DVR button on the remote control. The

Page 18

program that you want to watch now. Select that program. You are now
watching one program while recording another.

OK when the popup displays. You are now

recording two programs at the same time.

DVR Events screen

will open. You should see the two programs that are recording indicated
by the bright red dot next to the listings.

Quick Tour of Picture-in-Picture (PIP)

9. Select a program that you recorded earlier (one that is not recording
now), then select

Start.

10. You should now be watching a pre-recorded program while the receiver
is recording the other two events (programs).

Quick Tour of Picture-in-Picture (PIP)

Your DISH Network receiver allows you to watch two different programs at the
same time using Picture-in-Picture (PIP). This feature is available in

Mode only (see page 50).

Single

1. Press the PIP button on the remote control. The PIP window
will open. The program in the small box will be
playing on the last channel you watched on

whatever is

TV2 in Dual Mode.

2. Press the SWAP button on the remote. The channel that was
displayed in the PIP window will now be

full screen.

3. Press GUIDE on the remote. Use the Program Guide to find a
program that you want to watch now. Select that program.

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Chapter 1

Introduction

4. This new program will be full screen.

5. Press SWAP

again to go back to watching your original

program and put this new program in the PIP window.

6. Press the PIP button

7. Press the POSITION button

again to make the PIP window larger.

on the remote to move the PIP

window around the TV screen.

8. Press the PIP button

to close the PIP window.

Page 20

Satellite Television

Satellite television uses satellites in a stationary orbit over the Earth to
deliver television and audio programming. This type of orbit enables the
satellites to stay aligned over one place on the surface of the Earth. Once the
satellite dish is aimed at the satellite, the dish does not have to move to
follow it.

Satellite Signal Quality

Satellite Television

Rain and Snow Fade

Heavy rain, snow, or cloud cover can block the satellite signal, which can
interrupt your programming service. By aiming the satellite dish to get the
strongest signal during installation, you can help prevent rain and snow
from interrupting the signal. Your service will return after the weather
condition has passed.

Solar Interference

Twice a year, the sun moves to a position behind the DISH Network satellite
as it orbits the Earth. The exact time of the year that this occurs varies,
depending on the location, but it is near the beginning of spring and again
near the beginning of autumn. The period of solar interference lasts for a
few minutes at about the same time everyday for a few days during the
spring and autumn, so do not be alarmed when it happens.

Tip: If you lose
your picture, it’s
most likely due
to heavy rain,
snow, or snow
build-up on your
dish.

This is an unavoidable natural event for all television involving the use of
satellites and has an adverse effect on many program providers. During
these brief periods, you will not be able to see programs on DISH Network.
Once the sun has moved from behind the satellite, the programs will
reappear.

Page 21

Chapter 1

Introduction

Notes

Page 22

Chapter 2

Receiver Description and Installation

Receiver Front Panel

Smart Card Door

Behind this door is a slot for a future smart card. No smart card is included with
this receiver.

Arrow Buttons

Use the ARROW buttons to change satellite channels displayed on the nearby
TV.

Indicators

• TV1 Power—The green light indicates that the receiver is providing
programming to the nearby TV through the

•

TV2 Power—The blue light indicates that the receiver is providing

programming to the remote TVs through the

•

Recording—Indicates that the receiver is recording. TV1 and TV2 each

have recording indicators.

•

Mode—Indicates if the receiver is in Single or Dual mode (see page 47 for

details).

TV1 output connections.

TV2 output connections.

Buttons

The buttons on the receiver give you some control of the receiver. However,
most of the time you will want to use the remote controls that came with your
receiver.

Mode—Press the receiver MODE button to switch between Single and

•

Dual mode (see page 47 for details).
Note: The first time you turn on your receiver, the receiver will be in Dual

mode. Press the MODE button to see if
receiver.

•

System Info—Displays the System Info screen on the nearby TV.

Single Mode is available on your

•

Menu—Displays the Main Menu. After you press this button, use the

ARROWS and SELECT buttons to navigate through

TV1’s menus.

Page 23

Chapter 2

Receiver Description and Installation

• Arrows/Select—Use the ARROWS and SELECT the same way as the
ARROW and

•

Power—Press the POWER button to turn the TV1 programming on or off

to the nearby TV.

Select buttons on Remote Control 1.

Tip: The six coaxial
connections on the
back of your
receiver are color
coded to make the
connectors easy to
identify. Inside the
front cover of this
guide are stickers
that are color
coded the same
way as the coaxial
connections. See
the installation
instructions
starting on page 29
for information on
how to use the
stickers that go on
the coaxial cables.

IR Sensor

The INFRARED (IR) SENSOR receives IR signals from Remote Control 1.

Receiver Back Panel

The receiver connections on the back panel are placed in three groups:

TV1 Connections—Use these connections with the nearby TV.

•

TV2 Connections—Use these connections with the remote TV(s).

•

Other Connections—Use these connections with the dish antenna, UHF

•
antenna, and phone line.

TV1 Connections

The following connections provide TV1 menus and programming to the nearby
TV.

TV CH 3–4 Out

The TV CH 3–4 connection provides good quality video and
mono (non-stereo) audio to your nearby TV. Use a coaxial
cable to make the connection. The

TV CH 3–4 connection is

color coded white.

RCA Out

The RCA audio/video outputs provide high quality picture and stereo
sound to your nearby TV (if your TV has these connections). Use an
RCA-type cable assembly to make the connection. If the TV has
only one input for this type of audio, connect it to the right (R) phono
(RCA) audio output on the receiver.

Page 24

S-Video Out

Receiver Back Panel

The S-VIDEO connection provides the highest quality video
available to your nearby TV (if your TV has this connection).
Use an S-Video cable to make the connection. If you use this
back panel output for video between your receiver and nearby
TV, you must still connect the audio using the

AUDIO LEFT/RIGHT OUTPUTS and Phono (RCA) cables.

PHONO (RCA)

TV Antenna/Cable In

The TV ANTENNA/CABLE IN is used if you want the satellite
receiver to connect the tuner of the nearby TV to an off-air
antenna or cable TV system when the satellite receiver is turned
off or when using the TV/VIDEO button on Remote Control 1.
Use a coaxial cable to make this connection to an off-air antenna
or cable TV system. The

TV ANTENNA/CABLE IN connection is

color coded black. Your nearby TV must be connected to the

CHANNEL 3-4 output to use this feature.

TV2 Connections

The following connections provide menus and programming to the remote TVs.
These connections are active when the satellite receiver is in

Single Mode with Shared View enabled.

Dual Mode or in

Tip: If you connect
a cable to the TV/
Antenna In port,
attach the black
cable sticker to the
cable near where it
attaches to the
receiver. The
stickers are
located inside the
front cover of this
guide.

CH 21–69 Out

The CH 21–69 OUT connection provides good quality video and
mono (non-stereo) audio for the remote TV(s).
Use a coaxial cable to make this connection to your home cable
system. Remote TVs connected to the home cable system can
receive programming from this receiver output. The

OUT connection is color coded yellow.

Note: When connecting to the home distribution (CH 21-69 OUT)

coaxial port, you must meet requirements covered under FCC
Compliance in the Appendix. To meet these requirements, an in-line

coaxial attenuator has been included with your receiver and may
need to be installed using the following guidance:

• If connecting directly to a TV tuner port, you must install the
attenuator in the cable between the
TV tuner.

• If connecting to your in-home cabling system to distribute the
signal to a TV(s) in other rooms, in most cases you will not have
to install the attenuator for typical in-home cabling systems.

CH 21–69

CH 21-69 OUT port and the

Page 25

Chapter 2

Receiver Description and Installation

RCA Out

The RCA audio/video outputs provide high picture quality and
stereo sound to your TV (if your TV has these connections). These
outputs can be used to provide
wireless audio/video transmitter or to a second input on a nearby
TV. Use an RCA-type cable assembly to make the connection. If
the TV has only one input for this type of audio, connect it to the
right (R) phono (RCA) audio output on the receiver.

Other Connections

Satellite In

The SATELLITE IN connections are used to
receive satellite TV signals from the dish
antenna. The connection is made using
RG-6 coaxial cable. The
connections are color coded blue.

Note: Both SATELLITE IN connections must be used for proper operation of the

receiver.

TV2 menus and programming to a

SATELLITE IN

Remote Antenna

The REMOTE ANTENNA port receives UHF signals from
the Remote Control 2 so that it can control
from another room. Connect the UHF antenna here, and
place it so that it does not touch anything. If you do not
connect the antenna, you cannot use Remote Control 2 to
control the receiver for

REMOTE ANTENNA port is color coded green.

TV2 menus and programming. The

TV2 menus

Telephone Jack

The TELEPHONE JACK is used to connect the receiver to an
active telephone line. Use a standard RJ-11 telephone cable
assembly to make the connection. You must keep the receiver
connected to an active telephone line. Otherwise, you may not
be able to order pay per view programs, use all of the DISH
Interactive features, or other services from DISH Network.

Remote Controls

The two remote controls give you easy access to all the features of your satellite
receiver. You can set up each remote to control the satellite receiver and up to
three other devices. These devices can be a TV, a VCR or DVD player, and a
third device.

Page 26

Remote Controls

Types of Remote Control

s

Remote Control 1 uses infrared (IR)

light signals to:

• Control
nearby TV in

TV 1 menus for the

Dual Mode.

• Control the satellite receiver in

Single Mode.

IR signals travel only short distances
(40 feet or less), and cannot go
through walls or other solid objects.
You must point the remote control
directly at the device, with no objects
blocking the line of sight.

Remote Control 1 uses IR signals to
control other devices that the remote
is programmed to control. You must
point the remote control directly at
these devices, with no objects
blocking the line of sight.

This remote control is identified by
the green number 1 at the bottom of
the remote control.

Remote Control 2 uses UHF Pro

signals to:

• Control
remote TVs in

TV 2 menus for the

Dual Mode.

• Control the satellite receiver in

Single Mode.

UHF Pro signals travel long distances
and go through walls and other solid
objects.

To use Remote Control 2 to control
the receiver, you must attach the UHF
antenna to the receiver back panel
(see page 28).

Remote Control 2 uses IR signals to
control other devices that the remote
is programmed to control. You must
point the remote control directly at
these devices, with no objects
blocking the line of sight.

This remote control is identified by
the blue number 2 at the bottom of the
remote control.

Page 27

Chapter 2

A

B

Receiver Description and Installation

Batteries

The remote controls come with AAA batteries, which need to be installed when
you first receive your system. When you replace old batteries, you should
replace all of the batteries. Use batteries of the same kind, for example alkaline
or carbon zinc, and don’t mix batteries of different kinds. Alkaline batteries last
longer than carbon zinc.

Installing or Changing the Batteries

1. Press down on the battery cover’s top latch and slide the
cover off.

2. If you are changing the batteries, take out all of the old
batteries.

3. Put the new batteries in. Make sure you match the plus
(“+”) ends with the plus markings on the battery case.

4. Slide the cover back into place.

AAA

AAA

AAA

AAA

Low Battery Warning

When you see a low battery warning message below the Program Banner, the
batteries in your remote control are weak and need to be replaced.

Attach a UHF Antenna

You need to attach the UHF remote antenna to the
receiver’s back panel
use UHF Pro Remote Control 2.

Note: Be sure to set the antenna straight up so you can

use the remote control from as far away as possible.
Don’t let the antenna touch anything.

REMOTE ANTENNA input so you can

Page 28

Connecting the Receiver to a Nearby TV

Attention: If your UHF Pro Remote Control 2 isn’t working very

well from far away, you may be experiencing interference from
objects near your receiver. To improve your remote control’s
range, try any or all of the following:

• Place the receiver higher than all of the other equipment in your
entertainment center.

• Provide room above the receiver so that the antenna can be
installed straight up. If this is not possible, tilt the UHF antenna
at about a 30° angle.

• Place the UHF antenna outside the entertainment center by
using a coaxial cable to connect the antenna to the receiver.

• Try moving the receiver to other locations.

• Move all nearby off-air antennas away from the UHF remote
antenna. Do not place an off-air antenna on your receiver.

• Attach a UHF attenuator as described on page 44.

Connecting the Receiver to a Nearby TV

This section describes how to connect receiver TV 1 output ports to a nearby TV.
The easiest way to connect the receiver to the TV is using coaxial cable
connections, but you may also use

IR Remote Control

RCA or S-Video outputs.

Nearby TV

Tip: Using cable
labels makes it easy
to tell which cables
connect to the
receiver ports.
Inside the front
cover of this guide
are stickers that are
color coded the
same way as the
coaxial
connections.

Coaxial Cable Connections

1. Connect a coaxial cable from the CH 3-4 output on the receiver to the
nearby TV’s tuner port.

2. Place the white
the receiver (see the picture in the margin).

3. Plug in the power cord for the receiver.

CH 3-4 sticker on the cable near where the cable connects to

Page 29

Chapter 2

Receiver Description and Installation

4. Turn on the receiver with the front panel power button and make sure the

green TV1 indicator is lit.

5. Turn on the nearby TV.

6. Tune the TV to channel 3.

7. You should see the

8. If you do not see the

Note: If you want to change the channel that the CH 3-4 port provides to

Point Dish screen.

Point Dish screen, tune the TV to channel 4.

your TV, see Changing the TV1 and TV2 Output Channels on page 36.

9.

If desired to remind you of which TV channel (3 or 4) to tune to watch
satellite programming, place one of the channel stickers (3 or 4) near or on
your TV. The stickers are located in the inside front cover of this guide.

RCA and S-Video Connections (TV1)

1. Connect one of the following video cables:

• RCA video cable (yellow) from the receiver TV1 outputs to the nearby

TV’s

RCA video input.

•

S-VIDEO cable from the receiver TV1 outputs to the nearby TV’s S­VIDEO input.

2. Connect the
outputs to the nearby TV’s audio inputs. If the TV has only one input for
this type of audio, connect it to the right (R) phono (RCA) audio output on
the receiver.

3. Make sure your nearby TV is on and set to receive TV from the correct
audio and video inputs. Refer to the instructions that came with your TV.

RCA audio cables (red and white) from the receiver TV1

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

Page 30

4. Plug in the power cord for the receiver.

5. Turn on the receiver with the front panel power button and make sure the
green TV1 indicator is lit.

6. You should see the

Point Dish screen.

Confirm Remote Control 1 Operation

After the nearby TV has been connected to a TV1 output using one of the
methods above, do the following to confirm that the IR Remote Control 1
controls the receiver:

1. Make sure that fresh batteries are installed properly in the IR Remote
Control 1.

2. Press the SAT button to put the IR Remote Control 1 in SAT mode to
control the satellite receiver.

3. Use the Remote Control 1 arrow keys to move around the
screen. If you are able to move around in the Point Dish screen, you
confirmed that Remote Control 1 is controlling the receiver.

Point Dish

Connecting the Receiver to the TV(s) in Another Room(s)

Connecting the Receiver to the TV(s) in Another
Room(s)

This section describes how to connect the receiver CH 21–69 OUT connection to
the cable-ready remote TV located in another room away from the receiver. This
installation uses your in-home cable system. If your house does not have built-in
cabling, it will be necessary to run cables from the receiver to each remote TV.
Due to the difficulty of this installation, you should consider having this
professionally installed. Call DISH Network at 1-800-333-DISH (3474).

Remote TV

2

UHF Remote Control

Coaxial

Cable

Wall

Outlets

Note: When connecting to the home distribution (CH 21–69 OUT) coaxial port,

you must meet the FCC requirements in the Appendix. To meet these
requirements, an in-line coaxial attenuator has been included with your receiver
and may need to be installed using the following guidance:

• If connecting to your in-home cabling system to distribute the signal to a
TV(s) in other rooms, in most cases you will not have to install the
attenuator on the

CH 21–69 port for typical in-home cabling systems.

• If connecting directly to a TV tuner port, you must install the attenuator in
the cable between the

Receiver Back Panel

CH 21–69 OUT port and the TV tuner.

Attenuator

Page 31

Chapter 2

Receiver Description and Installation

Tip: Using cable
labels makes it
easy to tell which
cables connect to
the receiver ports.
Inside the front
cover of this guide
are stickers that
are color coded the
same way as the
coaxial
connections.

1.

Connect CH 21-69 OUT on the receiver to your existing wall cable outlet
using a coaxial cable.

Note: If you do not have an existing in-home cable system, you will need to

run coaxial cable to each TV in other rooms. If this is too difficult, you may
want to contact a professional to do this installation.

2. Place the yellow sticker on the
attaches to the receiver. See the tip in the margin.

3. Make sure batteries are installed in Remote Control 2 and the UHF antenna
is attached to

4. Make sure the receiver's blue TV2 indicator is off. If it is on, turn it off by
doing the following:

a. Press the SAT mode button on Remote Control 2 to put the remote

control in SAT mode.

b. Press the POWER button on Remote Control 2 and make sure the

receiver's TV2 blue indicator turns off.

If you have an off-air antenna or cable connected to your in­home cable system, see Optional - Connecting to an Off-
Air Antenna or Cable following this section.

Make sure you are familiar with how to change channels on
your TV and if necessary how to switch your TV between
off-air and cable channels. During this procedure, it will be
necessary to change the channels on your TV(s) to tune to
these channels to see the video from the receiver. See your
TV user guide for instructions.

CH 21-69 OUT cable near where the cable

REMOTE ANTENNA port on the receiver.

Page 32

5. Connect the tuner input of the remote TV(s) in other rooms to an existing
wall cable outlet using a coaxial cable.

6. Turn on every remote TV connected to the in-home cabling system.

7. Find three channels next to each other on one of your remote TVs that do
not pick up any signals from off-air or cable broadcasts (they should show
nothing but snow or static). These channels must fall in one of the two
ranges below. For example, if you find that cable channels 75, 76, and 77 do
not pickup any broadcasts, pick these channels since they fall into the range
below for cable channels. Make sure these three channels on other remote
TVs also do not pick up broadcasts.

•

Air Mode—Select a channel between 21 and 69.

•

Cable Mode—Select a channel between 73 and 125.

Note: The remote TV(s) will have to be set to the same channel mode,

either off-air or cable channel mode for this installation. See your TV user
guide for instructions on how to set your TV to off-air or cable channel
modes.

Connecting the Receiver to the TV(s) in Another Room(s)

8. Pick the channel in the middle of the three you selected in step 7. Write that
channel down in the blank provided in the margin. For example, if the three
channels you picked in the preceding step were cable channels 60, 61, and
62, pick channel 61 and write it in the margin.

9. If your TV is in off-air mode for the channels you picked in step 7, write
“Air” in the blank provided in the margin. If your TV is in cable mode for
the channels you picked in step 8, write “Cable” in the blank provided in the
margin.

10. Set all of your remote TV(s) to the channel mode (Off-Air or Cable) you
wrote in the margin.

11. Tune all of your remote TV(s) to the channel you wrote in the margin. This
is the channel you will use to receive your satellite programming.

12. Turn on the nearby TV (the TV that gets programming from the TV1
outputs).

13. Press the POWER button on Remote Control 1 to turn on the receiver's
green TV1 indicator.

14. You should now be looking at the

Done.

Select

15. Select the

Modulator Setup.

Point Dish screen on your nearby TV.

Channel:

Air/Cable:

16. With the Modulator Setup screen displayed on the nearby TV, use Remote
Control 1 to do the following:

a. Under

TV 2 Out, select either Air (for off-air channel numbers) or Cable

(for cable channel numbers) based on what you wrote down in the
margin in step 9.

b. Under

TV 2 Out, use the up and down arrow buttons to change the

modulator channel to the one you wrote in the margin in step 8.

c. Select

Done to save the changes.

17. Using Remote Control 2, press the POWER button and make sure the
receiver's blue TV2 indicator turns on.

18. For some TVs, you must run a channel scan so that the TVs will find and
display the selected channel from the receiver. Run channel scan on all
remote TV(s), if available. See your TV user guide for instructions.

Page 33

Chapter 2

Receiver Description and Installation

19. Confirm that you see a picture from the receiver TV2 output, likely the

Point Dish screen, on your remote TV(s).

• If your picture looks good, go to step 26.

• If your TV(s) do not have a picture or if it is not as clear as you would
like it to be, go to the next step.

20. You may need to change the cable connection on the splitter that sends the
TV signal throughout your house. The change that needs to be made is
move the cable coming from the receiver
the splitter to the input of the splitter using the instructions below.

The following figure shows an example of what your splitter may look like.
Your splitter may look different. The places where the splitter indicates
refers to all TVs connected to your cable system. The places where the
splitter indicates

CH 21-69 OUT from the output of

OUT

IN refers to where the TV signal is fed into the splitter.

1 Input, 4Output (4-Way) Splitter

21. Find where the TV signal is distributed throughout your house. It should be
near where the cable TV service enters the house.

22. Disconnect the cable TV service cable or antenna cable from the splitter
input, if necessary. Make sure the disconnected cable is capped or otherwise
protected from the weather.

23. Disconnect the cable coming from the receiver

CH 21–69 OUT port from the

splitter. If you do not know which cable this is, go to the next step.
Otherwise, go to step 25.

24. If you have multiple TVs on the cable system, do the following to determine
which cable on the splitter is coming from the receiver:

• If you have at least some picture on your TV(s), turn on all remote TVs

connected to the cable system. Disconnect and reconnect each cable one
by one observing what happens to the TV(s). When all remote TVs lose
the signal, you have disconnected the receiver’s cable. If only some or
one TV loses the signal, then you have disconnected a cable from the
TV(s).

• If the above step does not work, disconnect one of the output cables and

connect to the splitter input. If you do not see a picture, connect the
cable back to its output. Repeat this step on every connection until you
get a picture on the remote TV(s).

Page 34

Programming the Recover Button

25. Reconnect the receiver’s cable to the input of the splitter.

26. Make sure you have a good picture on your remote TV(s).

27. If desired to remind you of which TV channel your satellite

programming is
on, write the channel number you wrote in step 8 on a blank channel sticker
and place it on or near your remote TV(s).

Confirming Remote Control 2 Operation

After the remote TV(s) have been connected to the CH 21–69 OUT using in­home cabling using the proceeding steps, do the following to make sure Remote
Control 2 controls the receiver:

1. Press the SAT button to put Remote Control 2 in SAT mode to control the

satellite receiver.

2. From a remote TV, use the Remote Control 2 arrow keys to move around

Point Dish screen. If you are able to move around in the Point Dish

the
screen, you confirmed that Remote Control 2 is controlling the receiver.

Programming the Recover Button for a Remote TV

Now that the channel for the CH 21–69 OUT to the remote TV(s) has been set,
the RECOVER button can be programmed to tune your TV back to this
channel.

Tip: The channel
stickers are
located inside the
front cover of this
guide.

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

1. Program Remote Control 2 to control your TV using the instructions in
Control Other Devices with the Remote Controls on page 104.

2. Press and hold the TV mode button until all the other mode buttons light up,
and then let go of the button. The TV mode button flashes.

3. Press the STAR (*) button.

4. Enter the three digits of your channel number. For example, if your remote
TV is set to channel 60, enter 0-6-0.

5. Press the POUND (#) button. The TV mode button flashes three times.

Programming the Recover Button

Your remote controls come equipped with a RECOVER button that helps you if
you accidentally change the channel or video input on your remote TV and
cannot get the picture back from your satellite receiver. When you press the
RECOVER button as described on page 55, the remote control sends
commands to your remote TV to change channels or video inputs to try to get
you back to watching satellite programming.

When your Remote Control 2 is shipped from the factory, the RECOVER
button is set up restore satellite TV viewing by tuning your TV to channel 3, 4,
and other inputs (see page 55 for details). However, to use the RECOVER
button with your remote TV, you need to program the RECOVER button with
the specific channel (for example, channel 60) that you use to watch
programming. The following instructions describe how to program the
RECOVER button to tune your remote TV back to a selected channel.

TV2

Page 35

Chapter 2

Receiver Description and Installation

Programming the Recover Button Channel

1. Program Remote Control 2 to control your remote TV using the instructions
in Control Other Devices with the Remote Controls on page 104.

2. Press and hold the TV mode button until all the other mode buttons

up, and then let go of the button. The TV mode button flashes.

light

3. Press the STAR (*) button.

4. Enter the three digits of your channel number. For example, if your
remote TV is set to channel 60, enter 0-6-0.

5. Press the POUND (#) button. The TV mode button flashes three
times.

Removing the Recover Button Channel Programming

The following instructions describe how to reset the RECOVER button to the
way it was delivered to you from the factory.

1. Press and hold the TV mode button until all the other mode buttons

up, and then let go of the button. The TV mode button flashes.

light

2. Press the STAR (*) button.

3. Press 0-0-0.

4. Press the POUND (#) button. The TV mode button flashes three
times.

Changing the TV1 and TV2 Output Channels

The receiver comes preset to use channel 3 for TV1 and off-air channel 60 for

TV2. If you are experiencing interference on the channels you are using, follow

these instructions to change the channel that

Make sure you are familiar with how to change channels on
your TV, and if necessary, how to switch your TV between
off-air and cable channels. When you change these receiver
output channels, you must also change the channels on your
TV(s) to tune to these channels to watch the video from the
receiver. See your TV user guide for instructions.

TV1 or TV2 uses.

Page 36

Connecting the Receiver to the Phone Line

1.

Press MENU-6-1-5 to open the Modulator Setup screen.

2. For TV 1 Out, highlight the number under TV 1 Out. For TV 2 Out, skip to
step 4.

3. Use the UP and DOWN ARROW buttons to change the modulator channel
either

3 or 4. Continue to the next step to set TV 2 Out or skip to step 7 if

you are finished making changes.

Tip: It’s easier to
set the output
channel from the
opposite TV. For
example, if you are
changing the out­put on TV1 (nearby
TV), use TV2
(remote TV) to
make the change.
When you save the
changes, simply
remember to
change the chan­nel on the nearby
TV.

4. For

TV 2 Out, select either Air (for off-air channel numbers) or Cable (for

cable channel numbers).

5. Highlight the number under

TV 2 Out.

6. Use the UP and DOWN ARROW buttons to change the modulator channel
to one of the following:

Air Mode—Select a channel between 21 and 69.

•

Cable Mode—Select a channel between 73 and 125.

•

7. Select

Done to save the changes.

8. Change the channel on your TV(s) to match the channel(s) you selected.

9. If desired to remind you of which TV channel to tune to get satellite
programming, place a channel sticker near or on your TV to indicate the
correct channel.

10. If you changed your

TV 2 Out channel, repeat the steps for Programming

the Recover Button for a Remote TV on page 35.

Connecting the Receiver to the Phone Line

You must keep the receiver connected to an active telephone line. Otherwise,
you may not be able to order pay-per-view programs, use all of the DISH Home
Interactive features, or access other services from DISH.

Tip: The channel
stickers are located
inside the front
cover of this guide.

Note: You may be able to use a wireless modem jack. However,

this may not support all the features of this receiver, such as Caller ID.
See www.dish.com for compatible modem products.

Note: If you have a Digital Subscriber Line (DSL), you may have to install a

DSL filter between the receiver’s back panel PHONE JACK and the telephone
wall jack to successfully connect with DISH. You can obtain a filter from your
DSL provider or local electronic parts store.

Page 37

Chapter 2

Receiver Description and Installation

Phone Line Connection

Run a telephone cable with a standard RJ-11 connector from the receiver’s back
panel Phone Jack to an active telephone connection.

Phone System Setup

You must also set up the receiver for your type of telephone system (touch-tone
or rotary/pulse dial), and set a telephone number prefix, if you need a prefix to
make an outside call.

1. Display the

Phone System screen by pressing MENU-6-1-4.

2. Select the Touch Tone or the Rotary/Pulse option in the Phone Type list.

3. Select either the

Prefix list.
Note: Usually, you need a telephone number prefix only for business

No Prefix or the Prefix Code option in the Outside Line

installations. For most residential installations, all you need to do is set the
telephone system type. The default setting of
dialing. If this is the case, select the

Save option to save the above setting,

No Prefix will allow correct

and stop here. If you do need to set a prefix, then instead of selecting the

Save option, skip to step 5.

4. If you selected the

5. If you selected the

6. Select the

Connecting the Receiver to a Dish Antenna System

Note: Before you can begin connecting your receiver to your dish antenna, you

must first complete the preceding sections on connecting your TVs to the
receiver. If you already have a dish antenna system installed and peaked for
maximum signal strength, complete the following instructions to connect the
dish antenna system to the receiver. If you do not have an antenna system
installed, contact DISH at 800-333-DISH (3474).

Page 38

No Prefix option, select Save to finish.
Prefix code option, then the receiver highlights the box

where you must enter the exact sequence you dial to obtain an outside line
in the bottom box.

Save option to save the settings.

Connecting the Receiver to a Dish Antenna System

1

Note: You will need two available receiver connection ports on your installed

switch or LNBF to complete this installation. If these ports are not available,
you may need to upgrade your system with different or additional equipment.

Satellite Connections

1
2

Tip: Using cable
labels makes it
easy to tell which
cables connect to
the receiver ports.
Inside the front
cover of this guide
are stickers that
are color-coded
the same way as
the coaxial
connections.

1. Connect two RG-6 coaxial cables between the SATELLITE IN 1 and

SATELLITE IN 2 ports on the receiver’s back panel to two available ports on

either your switch or your LNBF in your existing system.

Note: If you are installing your receiver into a system with DISH Pro

LNBFs (and/or switches), you can have as much as 200 feet of cable
between the LNBF and the receiver. However, you must use only RG-6
coaxial cables rated for 950 to 2150 MHz. Some cables may say "Swept
tested for 2150 MHz." If you have any doubt about this, ask your DISH
retailer, or look on the container the cable came in. Do not use cable­company TV cables or cables from other satellite TV systems not rated for
950-2150 MHz. These other cables may cause signal loss. Do not use
existing cables such as RG-59. Use waterproof F-connectors outdoors.

2. Peel off the blue stickers and affix them to the cables close to where they
connect to the

SATELLITE IN 1 and SATELLITE IN 2 inputs on the back of the

receiver.

3. On Remote Control 1, press MENU-6-1-1 to display the

Point Dish/Signal

screen on the nearby TV.

4. Select

5. The receiver begins performing the

Check Switch. When an attention screen displays, select Test.

Check Switch tests. When it is

finished, the

Installation Summary screen displays.

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Chapter 2

Receiver Description and Installation

6. Make sure that the information on the Installation Summary screen
identifies your system correctly and shows all transponders for all satellites
in your system. Your screen may look different from the example above,
depending on the dish antenna system you are using.

7. Select

8. Select

OK to go to the Point Dish/Signal screen.
Cancel to exit the Point Dish menu. An Attention screen will open

asking the mounting and positioning of your dish is complete with a

Locked indication in the Point Dish screen. If the answer is yes, select

Yes.

9. After you select Yes, the receiver begins taking a software upgrade. You
will see a Warning that Vital program information will now be

downloaded into your receiver. You will also see a status bar showing the

progress of this upgrade.

10. Once the software upgrade is complete, you will see a message that your
receiver’s memory is being upgraded.

11. Do not disturb the receiver while the receiver’s memory is being upgraded.

Note: If you are installing other DISH Pro or DISH Pro Plus receivers, be

sure to run

Check Switch on all of them, and allow them to take the

necessary software upgrade.

12. When the memory upgrade is complete, you should be watching TV. Your
dish antenna installation is now complete.

Page 40

Optional—Connecting VCRs to the System

Optional—Connecting VCRs to the System

The diagram below provides an example of how to connect VCRs to your
satellite TV system. Your installation may be different.

Tune to remote
TV channel (for

example, channel 60)

Tune to

channel 3 or 4

Remote TV

Tune to

channel 3 or 4

channel 3 or 4

Nearby TV

Tune to

Connecting a VCR to the Nearby TV

1. Connect a coaxial cable from the CH 3-4 OUT output on the receiver to the
nearby VCR’s tuner port.

2. Connect a coaxial cable from the output on the VCR to the nearby TV’s
tuner input.

3. Plug in and turn on the nearby VCR and TV.

4. Set the VCR output to Channel 3 or 4, as set on page 37.

5. Tune the nearby VCR and TV to Channel 3 or 4, as set on page 37.

6. Place a
nearby TV. This sticker will remind you which channel to use to watch
satellite programming. The stickers are located in the inside front cover of
this guide.

TV1 channel sticker (Channel 3 or 4 as set in step 5) on or near your

Connecting a VCR to the Remote TV

For this installation, always leave your VCR powered on so that
the TV can receive satellite programming. If you turn off your
VCR, your TV will not be tuned to the correct channel to receive
satellite programming.

1. Connect the tuner input of the remote VCR to an existing wall cable outlet
using a coaxial cable.

Page 41

Chapter 2

Receiver Description and Installation

2. Connect a coaxial cable from the output on the VCR to the remote TV’s
tuner port.

3. Plug in and turn on the remote VCR and TV.

4. Tune the remote VCR to the remote TV channel that you use to watch
satellite TV programming (for example, channel 60), as set on page 33.

5.

Write the channel number you tuned your VCR to in the previous step on
one of the

TV2 channel stickers. Place the sticker on or near the VCR. This

sticker will remind you which channel to use to watch satellite
programming. The stickers are located in the inside front cover of this
guide.

6. Set the VCR output to channel 3 or 4. (See your VCR user guide.)

7. Tune the remote TV to the same channel that you set your VCR to in step 6.

8. Write the channel number you tuned your TV to in the previous step on one
of the

TV2 channel stickers. Place the sticker on or near the TV. This sticker

will remind you which TV channel to use to watch satellite programming.
The stickers are located in the inside front cover of this guide.

Optional—Connecting to an Off-Air Antenna or Cable

If you want to receive channels from an off-air antenna or cable in addition to
your satellite receiver programming, connect the off-air antenna/cable into your
TV distribution equipment.

For the nearby TV receiving programming from
antenna cable needs to be connected to the

For remote one (or more) TV(s) receiving programming from

CH 3–4 OUT, the off-air

TV ANTENNA/CABLE IN port.

CH 21-69 OUT,

the off-air antenna needs to be connected to your TV distribution equipment.
When adding this connection, the FCC requires that your install appropriate
equipment between the off-air antenna/cable and the satellite TV receiver to
prevent you from accidentally retransmitting DISH Network programming (see
FCC Compliance in the Appendix).

TV distribution equipment devices include coax panels, amplifiers or super
home nodes, and are available through many companies. See

mydish.com for a

list of compatible equipment.

Over-The-Air

Antenna

2

To Dish Antenna
(Dish and cabling
amitted for clarity)

2

2

TV

Distribution

Equipment

To Ch
21-66

OUT

TV Antenna/Cable In

Page 42

Optimize Your Remote Controls

Optimize Your Remote Controls

Change the Address

When you receive your system, both remote controls and the receiver have been
set to communicate on address 1. However, because UHF signals travel long
distances and go through walls, a neighbor’s UHF Pro remote could control
your receiver by mistake if they are on the same address.

Note: You can also use this procedure to change the Primary Remote Address

for IR Remote Control 1 on a nearby TV, if necessary. However, if you are using
a UHF Pro remote to control
address.

To handle this situation, you can change address on Remote Control 2 and the
receiver as follows:

1. Make sure you turn on the TV.

TV1, use the instructions on page 45 to change the

2. Press the front panel SYSTEM INFO button to display the

System Info

screen.
The

System Info screen shows the Secondary Remote Address.

Write down this address:

3. Press and hold the SAT button on Remote Control 2 for about

three seconds, until all of the

mode buttons light up, and then let

go of the SAT button.

4. Use the NUMBER PAD buttons to enter any number between 1 and 16, but

not the one you wrote in step 2.
Write down the number you entered:

5. Press the POUND (#) button. If you entered the address correctly,
SAT mode button will flash three times.

the

6. Press the RECORD button.

7. Make sure the Secondary Remote Address you see on the

System Info screen is the same as the one you entered in step 4. If

it isn’t, the remote cannot control the receiver.

8. Press the SELECT button to close the

Information screen.

Important System

Checking the Remote Control Address

1. Press and hold the SAT mode button for three seconds, until all of
mode buttons light up, and then let go of the SAT button.

the

2. Press the POUND (#) button twice. The SAT mode button will

flash

the same number of times as the address number (three

flashes means address 3).

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Chapter 2

Receiver Description and Installation

Attach a UHF Attenuator

Stray UHF signals can block signals from the remote control to the receiver. To
prevent this problem, you can install the attenuator provided with the satellite
receiver if it is not being used for TV connections as described on page 31.
Otherwise, obtain a 10 dB attenuator (you can buy one from an electronics parts
store).

Note: This will help keep out stray UHF signals, but also cut down how far

away you can use the remote control.

1. Take the UHF antenna off of the
receiver’s back panel UHF
Remote Antenna input

2. Put the attenuator onto the UHF
Remote Antenna input.

3. Put the UHF antenna onto the
attenuator.

Page 44

Setting Up TV1 to Operate in UHF Pro

Setting Up TV1 to Operate in UHF Pro

You can set your receiver to operate your TV1 using another UHF Pro remote
control (sold separately) by completing the following instructions:

If you set up your receiver to operate the side using UHF Pro,
the two UHF Pro remotes for this receiver will interfere with
each other when operated at the same time. This may prevent
the remotes from operating the receiver momentarily.

1. Perform the following using an existing remote control:
a. Open the

TV1 UHF Pro Setup screen by pressing MENU-6-1-6 on the

remote control.
b. Select
c. Select
d. Move the highlight to the address for the

Enable from the TV1 UHF Pro Setup screen.

System Info to open the System Information screen.

Primary Remote Address as

shown below. This is important—if you do not do this, your remote will

change the receiver's

Remote Control 1 to control the

Secondary Remote Address and cause your

side of your receiver.

Note: Highlight the
Primary Remote
Address.

2. Perform the following using the UHF Pro remote that you are going to use
to control TV1:

a. Press and hold the SAT mode button for about three seconds, until all

the mode buttons light up, and then release the SAT button. The SAT
mode button will begin to blink.

b. Use the NUMBER PAD buttons to enter any number from 1 to 16,

except for the number shown by the

Secondary Remote Address. The

SAT mode button goes out after you enter each digit, and then lights up
again.

Write down the number you entered:

c. Press the POUND (#) button. If you entered the address correctly, the

SAT mode button will flash three times.

d. Press the RECORD button.
e. Make sure the

Remote Address shows UHF Pro and IR and that this address

System Information screen shows that the Primary

matches the number you entered in step 2b.

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Chapter 2

Receiver Description and Installation

Setting Up TV1 to Operate in IR

The following instructions describe how to set up TV1 to operate only via IR,
which usually is the default operation.

1. Perform the following with an existing remote control:

a. Open the TV1 UHF Pro Setup screen by pressing MENU-6-1-6 on the

remote control.
b. Select
c. Select

Disable from the TV1 UHF Pro Setup screen.
System Info to open the System Information screen.

2. Perform the following with any compatible IR remote control (the model
name printed on the back of the remote will contain IR and not UHF) that
you intend to use to control TV1:

a. Press the RECORD button. The
b. Make sure the

Remote Address shows IR.

System Information screen shows that the Primary

Done button should be highlighted.

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Chapter 3

Using the System

Using Single and Dual Modes

Your DISH Network satellite receiver includes features that gives you greater
flexibility in how you watch TV. These features include two modes of
operation:

Single Mode

Single Mode delivers the same programming to all of the TVs connected to the

satellite receiver but provides dual tuner features like PIP. You can tell you are

Single Mode because the SINGLE front panel indicator will light and the

in
menus and other screens will display the following information:

Single Mode and Dual Mode.

Using Picture-In-Picture

Single Mode lets you watch two programs at once using Picture-In-Picture

(PIP). The following instructions describe how to use PIP:

1. Press the PIP button. The

the screen.

2. Press the POSITION button to move the PIP window to a new location on
the TV screen. Each time you press the POSITION button, the
moves to another location.

PIP window displays in the lower-right corner of

PIP window

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Chapter 3

Using the System

3. Press the SWAP button. The channel that was shown in the PIP window

will now be shown on the full screen.

4. Press the PIP button again to enlarge the

5. Press the PIP button once more to close the

PIP window.

PIP window.

Using Shared View

Shared View is a feature of Single Mode that lets you activate the TV2 audio

and video outputs to display the same programming as the TV1 outputs. While
using this feature, both the green 1 and blue 2 remotes for your satellite receiver
can control what is displayed on all TVs connected to the system. The following
instructions describe how to enable

1. Make sure the receiver is in Single Mode. The SINGLE front panel
indicator should be lit. If not, press the MODE button the receiver front
panel.

2. Press MENU-6-2 to open the
applicable for

Single Mode only.

Shared View:

Shared View screen. This Screen is

Page 48

Using Single and Dual Modes

3. Select Enable View.

Note: If you do not want to display programming on any other TV besides

TV1 and you do not want Remote Control 2 to control the receiver, select

Disable View. The following screen is displayed on remote TVs when
Shared View is disabled:

4. Select Done. All of the TVs connected to the satellite receiver are
displaying the same program.

Dual Mode

Dual Mode uses TV1 outputs to deliver programming to the nearby TV and

TV2 outputs to deliver programming to the remote TV(s). You can tell your
receiver is in
the menu and other screens will display the following information:

Dual Mode because the DUAL front panel indicator will light and

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Chapter 3

Using the System

TV1 and Dual Mode TV2 and Dual Mode

Tip: You can use
the Front Panel
Locks to prevent
the Mode from
being changed
accidentally. See
page 96 for
instructions.

Dual Mode allows you to watch different programs in two locations:

• Nearby TV—Programming from the receiver is delivered to the TV near the
receiver using short audio/video cables.

• Remote TV—Programming from the receiver is delivered to a TV located
in another room using existing in-home coaxial cable.

Switching Between Single and Dual Mode

Put the satellite receiver in Single or Dual Mode by pressing the front panel

Mode button. Keep the following items in mind when switching the satellite

receiver between

Mode

Recording

Favorites
Lists

Single and Dual Mode:

Single Mode Dual Mode

SINGLE MODE front panel
indicator lights.

The TV1 RECORDING
front panel indicator lights
when you are recording
from one or both tuners.

Favorites Lists set up for

TV1 are available. The

only
lists for

TV2 are not lost,

they are simply unavailable

Single Mode.

in

DUAL MODE front panel
indicator lights.

The RECORDING front
panel indicator lights to
show which TV is currently
recording.

Favorites Lists set up for

both outputs (

TV1 and TV2)

are available.

Locks

Page 50

Locks set up for only TV1

are available. The locks for

TV2 are not lost, they are

simply unavailable in

Mode.

Single

Locks set up for both

outputs (

TV1 and TV2) are

available.

Using the Remote Controls

Using the Remote Controls

The following section describes how to use the remote controls with your
satellite receiver. The remote control must be in SAT mode for the buttons to
control the satellite receiver. You can also use the remote to control your VCR
and other devices. See Control Other Devices with the Remote on page 104.

SAT Mode Button

Press the SAT mode button to set the remote to SAT mode, to control the
receiver. The SAT mode button’s back light turns ON briefly to show that the
remote is set to SAT mode.

Power Buttons

Press the blank POWER button to turn the TV1 or TV2 (depending on which
remote is being used) ON or OFF. Press the TV POWER button to turn the TV
on or off.

Note: You must program the remote to control your TV for the TV POWER

button to work as described. See page 104 for instructions.

Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).

Menu Button

Press the MENU button to open the Main Menu.

Page Up and Page Down (Arrow) Buttons

Press the PAGE UP button or the PAGE DOWN button to move, page by
page, through the

Timers list, a Search results list, or a list of channels.

Program Guide, a Theme list, a Favorites List, an Event

Mute Button

Press the MUTE button to turn off the TV sound. Press it again to restore the TV
sound.

Note: You must program the remote to control your TV for the MUTE button to

work as described. See page 104 for instructions.

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Chapter 3

Using the System

Volume Button

Press the minus (-) side of the VOLUME button to lower the TV volume. Press
the plus (+) side of the VOLUME button to raise the TV volume.

Note: You must program the remote to control your TV for the VOLUME

button to work as described. See page 104 for instructions.

Guide Button

Press the GUIDE button to open the Program Guide. When the Program

Guide is open, press the GUIDE button to switch among Favorites Lists.

TV/Video Button

If you connect the receiver using its back panel TV ANTENNA/CABLE IN

CHANNEL 3-4 connections, use this button to switch the receiver

and

CHANNEL 3-4 output between the satellite programming and another video

signal such as cable or broadcast TV antenna connected to the receiver’s

TV ANTENNA/CABLE IN.

Page 52

Arrow Buttons

• Change channels while watching TV—Press the UP and DOWN ARROW

buttons.

• Open the

• Show

• Move around within the

Press the UP, DOWN, LEFT, and RIGHT ARROW buttons.

• Delete—Press the LEFT ARROW button to delete characters while using

Search. See page 88 for instructions.

Browse Banner—Press the RIGHT ARROW button.

Themes—Press the LEFT ARROW button.

Program Guide, menus, and Browse Banner—

Using the Remote Controls

Select Button

Press the SELECT button to select the option you highlight in a menu.

Recall Button

Press the RECALL button to go back to the last satellite receiver channel you
were watching. Press it again to switch between the last two satellite receiver
channels you were watching.

Info Button

• Program information—Press the INFO button for more information when

you watch a program, or when you have the

Banner, or Themes list open.

Program Guide, Browse

• Help—Press the INFO button to see help information when a

Help button

appears in a menu.

View Live TV Button

Press the VIEW LIVE TV button to close all menus and go to watching
programming. Press the VIEW LIVE TV button to briefly display the

Banner while watching a program.

Program

Cancel Button

Press the CANCEL button to cancel and go back to the previous menu or to
watch a program.

DISH Button

Press the DISH button to go to DISH Home.

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Chapter 3

Using the System

Number Pad Buttons

When watching a program or with the Program Guide open, use these buttons
to enter a channel number to change to that channel.

• When the
number of hours. Just enter the number you want to skip ahead (or back),
and then press the RIGHT (or LEFT) ARROW button.

• Use these buttons to enter menu option numbers instead of highlighting the
option and then pressing the SELECT button.

• Use these buttons to enter numbers in a menu:

– Highlight the place where you want to enter the first number, and press
– Use the LEFT or RIGHT ARROW button to move the highlight to the

• Use the letters above the NUMBER PAD buttons (like you do on some cell
phones) while in the
channel and times to watch Rudy Fremmel Presents, you press 7 three times
for an R, 8 two times for a U, 3 one time for a D, and 9 three times for a Y
to spell the word “Rudy” (see Using Themes and Search on page 87).

Program Guide is open, you can skip ahead and then back a

the appropriate number buttons on the remote.

next place where you want to enter a number. When you are done
entering numbers, press SELECT.

Search menu. For example, when looking for the

Press the STAR button to:

• Open the

• Backspace without deleting while using the

Zero Button

Press the ZERO button to forward space while using the search function of your
receiver.

Page 54

Star Button

DVR Events menu.

Search feature (see Search on

page 87).

Using the Remote Controls

Pound Button

Press the POUND button to display the Search screen. You can also use this
button in several other procedures in this User’s Guide.

Recover Button

Press the RECOVER button if you accidentally change the channel or video
input on your TV and cannot get the picture back from your satellite receiver.
When you press the RECOVER button as described below, the remote control
sends commands to your TV to change channels or video inputs to try to get you
back to watching satellite programming. This procedure works only if you have
accidentally changed the TV channel or video input. It does not recover lost
satellite signal (See Chapter 5 - Reference for troubleshooting information).

The following setup is required to use the RECOVER button:

• The remote control must be set up to control the TV and, if one is installed,
the VCR (see page 104).

• If a VCR is installed, make sure it is connected as shown on page 41.

• On a remote TV, the RECOVER button must be programmed to tune your
remote TV to the specific channel to receive TV2 programming (for
example, channel 60), using the instructions on page 35.

To use the RECOVER button, complete the following instructions:

1. Press and hold the RECOVER button until all four mode buttons light, and
then let go of the button. The SAT mode button flashes twice and then all
four mode buttons flash three times.

2. Press the RECOVER button. Wait for the TV or DVD mode button to flash
once and then all four mode buttons to flash once.

3. If you see the

System Info screen, press the SELECT button to close the

screen. You have recovered your satellite video.

4. If you do not see the

System Info screen, repeat steps 2 and 3 until you

have recovered your satellite TV video.

Note: Press any remote control button other than the RECOVER button to

end this procedure.
If the RECOVER button is not programmed to a specific channel, then the

RECOVER button will first try to tune your TV to channel 3, then channel
4, and then other video inputs with each press of the RECOVER button.
You may need to press the RECOVER button up to 30 times to recover
your satellite TV video. If the RECOVER button is programmed to a
specific channel (see page 35), the RECOVER button will tune the TV to
this specific channel (for example, channel 60).

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Chapter 3

Using the System

DVR Buttons

Use these buttons to record or play back a DVR program. See Using the DVR
Features on page 80 for details.

PIP Button

Press the PIP button to open the PIP window. To make the PIP window larger,
press this button again. Press the button a third time to close the
This button is active only in

Single Mode.

PIP window.

Swap Button

Tip: In Dual Mode,
Remote Control 1
is used to control
TV1 menus on the
nearby TV. Remote
Control 2 is used to
control TV2 menus
on the remote
TV(s).

Press the SWAP button to swap the video in the main display with the video in

PIP window. This button is active only in Single Mode.

the

Position Button

Press the POSITION button to move the PIP window to different positions on
the TV screen. Each press of this button move the
active only in

Single Mode.

PIP window. This button is

Using the Menus

The menus make using the receiver and selecting programs quick and easy. Use
the menus to control the receiver and to use its features, such as setting locks,
choosing a program, or creating a favorites list.

Open and Close Menus

You can open the menus in either of two ways:

• Press the MENU button to access the

the other menus from the

Main Menu.

Main Menu, then access any of

Page 56

• Use the matching buttons on the remote control:

Using the Menus

– Open the

Program Guide.

– When watching a program, open the Themes and Search menu.

Page 57

Chapter 3

DVR Events

Upd

s

5

R

s

6

G

y

Alternate

A

u

dio

4

Using the System

– Display the Browse Banner.

To close a menu and return to watching a program, press either the VIEW LIVE
TV or CANCEL button.

Note: If you do not do anything in a menu for several minutes, the menu

automatically closes. This will discard any changes you made, and display the
program you were watching.

Highlighting Menu Options

To highlight a menu option, use the remote control ARROW buttons to move
the on-screen highlight to the menu option. When you do move the on-screen
highlight, the option becomes amber. The highlight is like the one that you may
have seen on a computer screen.

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can
select a menu option in either of two ways:

• If the option has a number next to it, press the
number on the

NUMBER PAD button that

matches this number. When you use the
NUMBER PAD button, you do not need to
highlight the option first.

DVR Events
Guide Display

uide Displa

Favorites

Alternate Audio
Updates

ate

Record Plus

ecord Plu

• Move the highlight to the menu option using the remote control

ARROW buttons. Then press the remote control SELECT button. In
the example,

Favorites is highlighted.

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until
you select the

Cancel option to discard all the changes made in the menu.

the

Save or OK option. If you do not want to save any changes, select

1

2

3

4
5
6

Page 58

There are two types of lists:

• A single-choice list allows you to select only one
choice at a time. If

you select another choice, your

previous choice is deselected.

• A multiple-choice list allows you to select more
than one choice at

one time. If you select another

choice, your previous choice(s) stays selected.

Using the Menus

Highlighting a Choice in a Menu List

Use the remote control ARROW buttons to move the highlight to the desired
item in the list. The black arrows on the list show where you can move the
highlight.

Selecting a Choice in a Menu

To select a choice in a list, highlight the choice and then press the remote control
SELECT button. Make sure you select the
choice. Select the

Cancel or Done option to discard your choice.

Save or OK option to save your

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press the
remote

• If you want to return to the previous menu, press the
CANCEL button.

• Wait a few moments and the menu will close automatically,
discarding any changes you have made.

control VIEW LIVE TV button.

Note: If none of the above work, then you must finish the procedure.

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Chapter 3

Using the System

Changing Channels

There are three ways to change channels:

• Press the UP or DOWN ARROW buttons.

• Use the NUMBER PAD buttons.

Tip: If the program is
on a channel that is
not part of your
subscription, the
channel will be
shown on a red
background.

• Press GUIDE and then select the channel from the

Program Guide.

Using the Program Guide

The on-screen Program Guide provides a complete listing of the available
channels and programs. You can use the
see what programs are scheduled, to set up timers, and to buy pay per view
programs.

The Program Guide shows which Favorites List is active. If the All Chan list
is active, the Program Guide shows all of the channels available from DISH
Network. If the

All Sub list is active, the Program Guide displays only the

channels in your subscription. When another list is active, the
displays only the channels in that list.

Program Guide to change channels, to

Program Guide

For more information, see Using Favorites Lists on page 64. The

Guide shows programs that are on now and that are scheduled several days in

advance. The guide does not show programs that have ended.

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Program

Using the Program Guide

Changing the Channel in the Program Guide

1.

Press GUIDE to open the Program Guide.

2. Choose a channel using either of the following:

• Use the NUMBER PAD buttons to enter the channel number.

Program Guide displays a block of channels including the one that

The
you just entered.

• Use the ARROW buttons to move the highlight to the channel.

3. Press the SELECT button to change to the new channel.

4. Press the CANCEL button to close the

changing the channel.

Program Guide without

Tip: When using the
Program Guide, do
you want to know
who is in the movie
you’re about to
watch? Press the
INFO button to find
out. When you’re
finished, press the
CANCEL button to
return to the
Program Guide.

Tip: Selecting a
program that is
not on yet will
open the Timers
menu. See page 67
for information on
setting timers.

Scrolling Through the Program Guide

There are two ways to scroll through the Program Guide:

• Scroll by channel—Press the PAGE UP or PAGE
DOWN button
of channels.

• Scroll by time—Enter the number of hours that you want
to skip, using the NUMBER PAD buttons. Then, press
the LEFT or RIGHT ARROW button.

• Scroll by day—Press SKIP FWD to scroll ahead in

Program Guide 24 hours each time you press the

button. After you skip ahead at least one day in the

Program Guide, press SKIP BACK to scroll back 24

hours each time you press the button (until you are on
the current date).

to scan, page by page, through the listing

the

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Chapter 3

Using the System

Displaying Program Information

The Program Banner

The Program Banner provides information about the program you

watching. The receiver displays the Program Banner for a few

are
seconds at the top of the TV screen every time you change the
channel or press the remote control VIEW TV button.

The Browse Banner

You can use the Browse Banner to change channels, or to see what other
programs are available without changing the program that you are watching.
The receiver displays information on the program you are watching at the top

Browse Banner information at the bottom of the TV screen.

and

Note: If the All Chan Favorite List is active, the Browse Banner displays all

the channels. If the
channels in your subscription. If a
displays only the channels in that list.

If you have set up the
locked, the

Browse Banner does not display such channels.

All Sub list is active, the Browse Banner displays only the

Favorites List is active, the Browse Banner

Program Guide to hide adult channels and the receiver is

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Using the Browse Banner

Displaying Program Information

1. Press the BROWSE (RIGHT ARROW) button to open the

Browse

Banner.

2. Change the channel displayed on the Browse Banner by doing one of the
following:

• Enter the channel number for the program that you

want, using

the NUMBER PAD buttons.

• Press the UP or DOWN ARROW to display the next

channel.

Tip: When using the
Browse Banner, do
you want to know
when the movie
you’re about to
watch was made?
Press the INFO
button to find out.
When you’re
finished, press the
CANCEL button to
return to the
Browse Banner.

3. Press the RIGHT ARROW button multiple times to
highlight the next programs. Press the

LEFT ARROW

button to return to the current program.

4. Close the Browse Banner by doing one of the
following:

• Press the SELECT button to watch the program.

• Press the VIEW LIVE TV or CANCEL button to

close the Browse

Banner without changing the

channel.

Tip: If you choose
a program that is
on next, you’ll see
a Timers menu.
See page 67 for
more information.

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Using the System

Ordering Pay Per View Programs

1. Highlight the desired pay per view program in the Program Guide and

press the SELECT button. A message like the following displays:

2. To buy the pay per view program, select the Yes option.
The receiver displays a confirmation menu.

Note: Once you confirm an order for a pay per view program, you cannot

cancel the order and you will be billed for it.
Select

purchase the pay per view program, select the

Yes if you want to confirm your purchase. If you do not want to

No or Cancel option.

Using Favorites Lists

Favorites Lists are lists of your favorite channels. You can create and change

the lists yourself, adding and removing channels as you wish. Your favorite
channels can be grouped into no more than four lists for both

Dual Mode). For example, one Favorites List could have 100 channels and a

second list only 10. Or all four lists (four for

TV1 and four for TV2) could have

50 channels each.

• When you make a

Favorites List active, the Program Guide displays only

the channels in that list. Also, the receiver skips channels that are not on the
list when you use the remote control UP or DOWN ARROW button to
change channels.

• The

• The

All Chan Favorites List contains all the channels. You cannot make

any changes to the

All Sub Favorites List contains all the channels in your subscription.

You cannot make any changes to the

All Chan list.

All Sub list, except by changing your

subscription.

• Each

Favorites List has a unique color in the Program Guide. You can

give each list a name. When you first get the receiver, the four lists are
named

List 1, List 2, List 3, and List 4. The lists are empty until you add

channels to them.

• When you put the receiver in

Single Mode, the Favorites Lists for TV2 are

not available.

• If you choose a program using

Themes or by entering most channel

numbers, the receiver tunes to the channel for that program whether or not
that channel is on the active

Favorites List.

TV1 and TV2 (in

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Creating or Changing a Favorites List

You can create, add channels to, and remove channels from a Favorites List.

Using Favorites Lists

1. Press the MENU-8-3 to open

Favorites.

2. Select the Favorites List that you want to create or change.

Note: You cannot modify the All Chan or All Sub lists.

3. Select

Modify List.

4. In the Channels list, highlight a channel you want to add to the Favorites

List.

5. Press SELECT to add the highlighted channel to the

appears next to the channel.

6. Repeat steps 4 and 5 until you have added all the channels that you want.

7. To delete a channel from the
The dot next to the channel disappears.

8. Select the

Note: If you try to save a Favorites List with no channels, you will see an

Done option to save all changes to the Favorites List.

error message.

Favorites List. A dot

Favorites Lists, select the channel in the list.

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Using the System

Naming a Favorites List

1. Press MENU-8-3 to open Favorites.

2. Select the

3. Select the

Note: You cannot change the name of the All Chan or All Sub list.

Favorites List that you want to change.
Edit Name option.

4. Enter the list’s name by doing one of the following:

• Use the virtual keyboard to type the list’s name.

• Use the remote control NUMBER PAD to enter the letters in the Enter

List Name box. Numbers 2 through 9 have telephone-style numbers

written above them. To enter an

H, for example, press 4 twice because

H is the second letter listed above the 4 on the NUMBER PAD.

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• You can enter up to eight characters, including spaces. If needed, select
the space option to insert a space in the name or the

Back option to

correct a letter.

Note: A list must have at least one character. Two lists cannot have the same

name. TV1 and TV2 can have lists with the same names.

Note: At any time, you can select the Clear Entry option to clear the name.

5. Select the

Done option to save all changes.

Making a Favorites List Active

If the Program Guide is open, press the GUIDE button to select the next

Favorites List. Press the GUIDE button repeatedly to scan through all the

available lists.

Note: This works only if you have added channels to the Favorites List. If you

have not created any
receiver between the

Favorites List, pressing the GUIDE button switches the
All Chan and All Sub.

Using Timers

Event timers let you set up the receiver to tune in future programs and/or record
them with the DVR features. An “event” is a program, sports event, pay per
view movie, or anything else on satellite TV.

• You can set a one-time event timer with

• You can set an automatic event timer for a program listed with start and
stop times in the
each day or each week.

• You can edit and delete timers from both TV outputs.

• A manual event timer lets you set custom start and stop times for a
timer.

Event Timer Types

Program Guide. This can be a program that comes on

Quick Record.

Using Timers

DVR—Reminds you that a program is about to start, tunes the receiver to the

program when it begins, and starts recording the event.

Auto-Tune—Reminds you that a program is about to start and tunes the receiver

to the program when it begins.

Reminder—Reminds you that a program is about to start.

Event Timer Frequency

Once—Applies to a one-time program. The receiver deletes this timer when the

timer operates.

Mon.-Fri.—Applies to a program that is scheduled for Monday through Friday

on the same channel at the same time each day.

Daily—Applies to a program that is scheduled for Monday through Sunday on

the same channel at the same time each day.

Weekly—Applies to a program that is scheduled for once a week on the same

channel at the same time on the same day.

Before an Event Timer Operates

Two minutes before an event timer operates, the receiver displays a small clock
on the TV screen. This clock disappears when the program begins. While the
clock is displayed, you may do either one of the following:

• Press the CANCEL button to clear the symbol from the TV
screen.

This does not affect the timer; it will operate.

Remember: Most TV
programs and films
are copyrighted. In
some cases,
copyright law may
apply to private,
in-home recording.

• Press the INFO button to see more information on the event
timer. If you do this, you will have the following choices:

– Select the

OK or Cancel option to continue with the event

timer.

– Select the

Note: This stops only this instance of a Mon.-Fri., Daily or Weekly

Stop Timer or No option to stop the event timer.

timer. The timer will operate the next time it is scheduled. To stop
all operations of such a timer, you must delete the timer. For a

Reminder Event Timer, instead of having the option to stop the

timer, you have the option to tune to the program.

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Using the System

Using Quick Record

You can use quick record to very quickly set a one-time, one-program DVR

Event Timer.

1. Select a program you want to watch.

2. Press the RECORD button. One of the two figures below will

display.

• If you are in Single Mode or if you have Record Plus
disabled (see page 75) the figure below left will display.

• If you have
right will display. Select either

Record Plus enabled (see page 75) the figure shown below

TV1 or TV2.

3. When the Record Remainder of This Event screen displays, do one of the
following:

• Select

• Select

OK to start the recording now.
Options to customize the Quick Recording features.

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– Stop Recording Manually—The receiver will record until you

press STOP.

–

Extend End Time—You can set the stop time for the recording.

– Create a Recurring Timer—You can set up a timer like the one

described in Setting Up an Automatic Event Timer.

–

Record the Entire Event—The receiver stops recording at the end

of the event.

Setting Up an Automatic Event Timer

1. Select a future program using the Browse Banner,

Themes menu or the Program Guide.

Using Timers

Tip: You can edit
and delete timers
from either TV
output.

2.

Select a Timer Frequency option. Notice that a mark displays in the box.

3. Select a

4. Select the

5. The

Timer Type.

Create Timer option to save the event timer.

Program Guide displays which satellite receiver output is scheduled to

record the event.

Setting Up a Manual Event Timer

1. Press the MENU button.

2. Select the

3. Select the Create option. The receiver displays the

Timer menu.

4. Select a

5. Select a

6. Select a channel by doing one of the following:

• Highlight a channel using the UP or DOWN ARROW button.

Timers option.

Timer Type option.
Timer Frequency option.

press the SELECT button.

Create a Manual Event

Then,

Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).

Tip: You can edit
and delete timers
from either TV
output.

Tip: Use the PAGE

and PAGE

UP
DOWN

scroll quickly
through the
channel list.

buttons to

• Enter a channel number using the NUMBER PAD buttons.

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Using the System

7. Select the Edit Time option. The receiver displays the Edit Time for

Manual Timer menu.

8. Use the NUMBER PAD buttons to enter the
selecting AM or PM) and the

End Time, (this includes selecting AM or

Start Time (this includes

PM).

9. Use the NUMBER PAD buttons to enter the

10. Select the

Create Timer option.

Date.

11. To create another event timer, do one of the following:

• Select the

Create option again.

• If you do not want to create another event timer, press the CANCEL

button.

Note: You cannot set a manual event timer for a pay per view event.

Overlapping Timers

If you try to create event timers for overlapping programs, the receiver displays
a screen with the dates and times of both programs. The receiver also displays
this screen if a program time has changed, causing one timer to overlap another.
You must delete, edit, or skip one of the timers.

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When the Timer Conflict screen displays, resolve the conflict by doing the
following:

Using Timers

1. Select one of the timers. The

Timer Conflict Resolution screen displays.

2. When the Timer Conflict Resolution displays, select one of the following
choices:

• Delete This Timer—Removes the timer completely.

• Skip This Timer Once—Select this option if you are creating a timer

for a special program (
watch regularly (
set a timer for an awards show (
a news program (
news program and then select

Once) and have a timer set for a program you

Mon.-Fri, Daily, or Weekly). For example, you want to

Once), but it conflicts with the timer for

Mon.-Fri, Daily, or Weekly). Select the timer for the

Skip This Timer Once.

3. Select

4. Select

Yes to close the Timer Conflict Resolution screen.
Done.

Maximum Number of Event Timers

You can create a limited number of event timers. If you try to create more, the
receiver displays a menu giving you the option to delete an existing timer. If you
do not delete an existing timer, you will not be able to create any new ones.

Reviewing and Editing Event Timers

From any TV in Dual or Single Mode (Shared View enabled): You can review

and edit both automatic and manual event timers. If you need to change an event
timer, you can edit almost any feature of an event timer.

Note: If you edit an automatic timer, it becomes a manual timer. The manual

event timer operates at the times you set, not the actual program times.

1. Press the MENU button.

2. Select the Timers option. The receiver displays the Timers menu.

Tip: You can edit
and delete timers
from either TV
output.

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Using the System

3. Select the event timer that you want to edit. A mark appears in the box next
to the event timer.

4. Select the

Channel. To do this, select each option that you want.

or

5. If you want to change the

Edit Time option to display the Edit Time for Manual Timer menu.

Edit option. You may change the Timer Type, Timer Frequency,

Start Time, the End Time, or the Date, select the

Otherwise, skip to step 8 of this procedure.

6. Use the number buttons to enter the
or PM) and the

End Time (this includes selecting AM or PM).

7. Use the NUMBER PAD buttons to enter the

8. Select the

Create Timer option.

Start Time (this includes selecting AM

Date.

Deleting an Event Timer

1. Press the MENU button.

2. Select the
The receiver displays the

Timers option.

Timers menu.

3. Select an event timer(s) that you want to delete. A check mark appears in
the box next to the event timer(s).

4. Move the highlight to

Delete and press SELECT on the remote.

Special Considerations When Using Event Timers

• For Locked Programs—You must enter the receiver password before you

•

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can create an automatic event timer. You can create a manual event timer for
a locked program without entering the password. However, if you do this,
when the event timer operates the receiver may display only an error or
password entry menu.

For Pay Per View Programs—You must order a pay per view program

before you can create a timer for it.

Watching One Program While Recording Another

• For Blacked Out Programs—If you set a timer for a program that is
blacked out in your area, when the event timer operates the receiver may
display only an error or password entry menu. If you have set a

, the VCR will record only that menu.

Timer

VCR Event

Event Timer Performance when the Receiver is Off

If the receiver is OFF at the time an Auto-Tune or DVR Event Timer is
scheduled to operate, the receiver will turn ON.

Watching One Program While Recording Another

Single Mode

While in Single Mode, you can set up the satellite receiver to record programs
while you’re also watching one you’ve already recorded.

1. Press the front panel MODE button to make sure the receiver is in

Mode. The front panel
Single.

Note: If someone is using the TV2 outputs, you will see the following

of the receiver has an indicator that is marked

popup on the nearby TV warning you that you are about to disrupt the use of
the TV2 outputs:

2. Press GUIDE to open the Program Guide. Find a program you
want to watch now.

3. Press SELECT to watch that program.

Single

Tip: You can use
the Front Panel
Locks to prevent
the Mode from
being changed
accidentally. See
page 96 for
instructions.

4. Press the RECORD button. A message will display asking
whether you want to record the remainder of the program. Select

OK to begin recording now.

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5. Press GUIDE on the remote. Use the

Program Guide to find a program that

you want to watch now. Select that program. You are now watching one
program while recording another.

6. Press RECORD and select OK when the popup displays. You are now

recording two programs at the same time.

7. Press DVR on the remote control. The

DVR Event screen will open. You

should see the two programs that are recording indicated by the bright red
dot next to the listings.

8. Select a program that you recorded earlier (one that is not recording now),
then select

Start Over.

9. You should now be watching a pre-recorded program while the receiver is

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recording the other two events (programs).

Watching One Program While Recording Another

Dual Mode with Record Plus

Another feature that adds flexibility to the way you watch TV is Record Plus.

Record Plus is enabled, you can decide which receiver output (TV1 or

When

TV2) will record your events. This feature is available in Dual Mode only.

Enabling Record Plus

The following instructions describe how to enable Record Plus:

1. Press MENU-8-6 to open the Record Plus screen.

2. Highlight the Activation option.

3. Use the UP or DOWN ARROW button to set the

Enable.

4. Highlight the

Record Preference.

5. Use the UP or DOWN ARROW button to set the

option to

TV2 (or TV1).

Activation option to

Record Preference

Recording Events with Record Plus

When you have Record Plus enabled, there are some differences in the way
you record events.

1. Select a program you want to watch.

2. Press the RECORD button.

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3. When the Record Remainder of This Event screen displays, select one of
the following:

• From TV1, select

• From TV2, select

Note: When recording using Record Plus, it is possible for someone at the

TV2.
TV1.

other TV to cancel your recording.

4. Select one of the following:

• Select OK to start the recording now.

• Select

Options to customize the following:

– Stop Recording Manually—The receiver will record until you

press STOP.

–

Extend End Time—You can set the stop time for the recording.

–

Create a Recurring Timer—You can set up a timer like the one

described in Setting Up an Automatic Event Timer.

–

Record the Entire Event—The receiver stops recording at the end

of the event. This selection is available only if the receiver was
tuned to the channel at the beginning of the program.

5. Press GUIDE on the remote. Use the Program Guide to find a program that
you want to watch now. Select that program. You are now watching one
program while recording another.

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Watching One Program While Recording Another

6. Press RECORD. Select one of the following:

• Select

• Select

OK to start the recording now.
Options to customize the following:

Stop Recording Manually—The receiver will record until you

–

press STOP.

–

Extend End Time—You can set the stop time for the recording.

–

Create a Recurring Timer—You can set up a timer like the one

described in Setting Up an Automatic Event Timer.

–

Record the Entire Event—The receiver stops recording at the end

of the event. This selection is available only if the receiver was
tuned to the channel at the beginning of the program.

7. Press DVR on the remote control. The DVR Event screen will open. You

should see the two programs that are recording indicated by the bright red
dot next to the listings.

8. Select a program that you recorded earlier (one that is not recording now),
then select

Start or Start Over.

9. You should now be watching a pre-recorded program while the receiver is
recording the other two events (programs).

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Dual Mode without Record Plus

While in Dual Mode, you can set up the satellite receiver to record from TV1
and TV2 at the same time.

1. Press GUIDE to open the

want to watch now.

2. Press SELECT to watch that program.

Program Guide. Find a program you

3. Press the RECORD button. A message will display asking

whether you want to record the remainder of the program. Select

OK to begin recording now

.

4. Press DVR on the remote control. The DVR Event screen will open. You

should see the program that is recording indicated by the bright red dot next
to the listings.

5. Select a program that you recorded earlier (one that is not recording now),
then select

Start Over.

6. You should now be watching a pre-recorded program while the receiver is
recording the other events (programs).

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Watching One Program While Recording Another

Setting Up an Automatic Event Timer

1. Select a future program using the Browse Banner,

Themes menu orthe Program Guide.

Tip: You can edit
and delete timers
from either TV
output.

2.

Select a Timer Frequency option. Notice that a mark displays in the box.

3. Select a

4. Select the

5. The
record the event. When
automatically selects the output you chose when you set up

Timer Type.

Create Timer option to save the event timer.

Program Guide displays which satellite receiver output is scheduled to

Record Plus is enabled, the satellite receiver

Record Plus.

Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).

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Using the DVR Features

Most satellite TV programs and films are copyrighted. In
some cases, copyright law may apply to private, in-home
recording.

The DVR features let you decide how to watch TV. You can pause, reverse, or
skip back through a program. Then you can go back to watch, fast forward, or
skip ahead through the program. Also, you can record and play back programs
with full digital audio and video quality, without a VCR.

Auto Recording

If you get a phone call while you watch a live program, you can pause the
program, answer the phone, go back to watch the program, and not miss any of
the action.

You can pause, reverse, or skip back through a live program. Then you can go
back to watch, fast forward, or skip ahead through the program.

Tip: Auto recording
is what happens
automatically while
you’re watching a
program. It includes
features like

PAUSE, BACK,
SKIP BACK,
FORWARD and
SKIP FWD.

You can also use slow motion forward and backward, and frame advance and
reverse while using the DVR’s auto recording feature.

For more information, please see Use Auto Recording.

On-Demand Recording

You can record a program that is on now or a future program to watch later, or
you can keep your recording.

You can pause, go back to play, reverse, skip back, fast forward, or skip ahead
through a recorded program.

You can also use slow motion forward and backward, and frame advance and
reverse while using the DVR’s auto recording feature.

You can play back a program you already recorded and record a new program at
the same time.

Use Auto Recording

Turn on the receiver and tune it to a channel. Then you can use the remote
control’s DVR buttons.

Note: When you press any one of these buttons, you’ll see a small sign on the

TV screen.
Press the PAUSE button to pause the program. Press this button again

to watch the program from where it paused.

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Using the DVR Features

On some TVs, the presence of fixed images for extended periods
of time may cause them to be permanently imprinted on the
screen. Consult your TV user guide for information on whether
this is a problem for your TV, what operating/viewing restrictions
apply to avoid this problem, and associated TV warranty
coverage.

Note: For a “live” program, the on-screen pause timer shows how long you’ve

paused the program. If you’ve paused the program more than once, the pause
timer shows the total time you’ve paused. If you pause after you reverse or
forward, the pause timer shows how far you’re behind the “live” program.

Press the BACK button once to reverse the program four times as
fast as normal play. Press the BACK button twice to reverse at 15
times normal speed, three times to reverse at 60 times normal speed,
and four times to reverse at 300 times normal speed. The on-screen
bar shows how far you’ve gone.

Press the PAUSE button and then press the BACK button to reverse the
program in slow motion. Press the BACK button once to reverse the program
1/4 the speed as normal play. Press the BACK button twice to reverse at normal
speed.

Press the FWD (“FORWARD”) button once to forward the
program four times as fast as normal play. Press the FWD button
twice to forward at 15 times normal speed, three times to forward at
60 times normal speed, and four times to forward at 300 times
normal speed. The on-screen bar shows how far you’ve gone.

Press the PAUSE button and then press the FWD button to forward the
program in slow motion. When you press the FWD button once the program
advances at 1/15 the speed of normal play. Press the FWD button twice to
forward at 1/4 as fast as normal play. Press the FWD button three times to play
the program.

Note: Of course, you cannot “forward” into the part of a “live” program that has

not been broadcast yet.
Press the PLAY button to watch the program. Also, press this button to

switch from pause, forward, or reverse to play.

Press the SKIP BACK button to skip back about ten seconds in a
recorded program. Press this button again to skip back again.

Press the PAUSE button first and then press the SKIP BACK
button to reverse the recording one frame at a time.

Press the SKIP AHEAD button to skip ahead about 30 seconds in
the program. Press this button again to skip ahead again.

Press the PAUSE button first and then press SKIP AHEAD to
advance the recording one frame at time.

Press the VIEW LIVE TV button
showing now.

to catch up with the program as it’s

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Use On-Demand Recording

Turn the receiver on and tune it to a channel.

Note: If you record a locked program while you have the receiver locked, you’ll

have to enter the password to play back that program.

Start Recording a Program

• At a program’s start, press the remote control’s RECORD

button.

• If you’ve watched a program from its beginning, up to about
two hours after it’s started, you can reverse to its start:

1. Press the BACK button.

2. Let the program reverse to its start.

3. Press the RECORD button. You’ll get all of the program

on your recording.

Note: If you don’t tune to a program until after it starts, you can

record only the part of the program that comes after you tune to it.

Stop Recording a Program

• Press the remote control’s STOP button.

When you press the RECORD button, the receiver stops recording
at the end of the program. You can use an Event Timer to start and
stop the recording:

• Use Quick Record to set a one-time DVR event timer for a
future program.

• Set an automatic DVR event timer to record a future program that
comes on each day or each week.

• Set a manual DVR event timer to make a future recording with start and
stop times you set. This lets you record part of a program or a block of
several programs, one after the other.

Use the DVR Events Menu

Press the DVR button to open the DVR Events menu, which
shows all of the
edit, delete, and protect any event shown on the menu.

DVR Events recorded on the receiver. You can

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Using the DVR Features

• If you hide adult channels and lock the receiver, this menu doesn’t list
any adult programs by name.

• To review programs you have recorded or have scheduled to record
with the DVR features, use this menu.

DVR Events menu shows you:

The

• A list of recorded events that includes the one you’re recording now, if
any.

Note: You can sort events either by date or the name of the event.
If you select any one of the events on the DVR Events menu (even

•
an event you’re recording), you open an
event.

Note: This is just an example of the information menu. The information

menu shows only the options for the event you select. For a different
event, you’ll see different options. You’ll see some (not all) of the
options we list below. You won’t see an option to start recording; to do
that, you must press the remote control RECORD button or set an
event timer.

Note: If you record a locked program while you have the receiver

•
locked, you’ll have to enter the password to play back that program.

information menu for that

Tip: Press DVR on
the remote to see a
list of the events
you’ve recorded. To
view one of these
events, just select it.
You can then start
the recording over
from the beginning,
stop or resume play.

There are several choices you can make from the

•

Sort—You can sort your DVR Events by Alphanumerics, Movies, Series/
Specials, Sports, Date, Length, or Protected.

•

Edit—You can edit or delete DVR Events.

•

Timers—When you select the Timers option, the Timers screen opens.

While Playing Back or Recording an Event

• Press the PAUSE button to pause the play back. Press this button

again to

go on with the play back.

DVR Events screen:

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On some TVs, the presence of fixed images for extended
periods of time may cause them to be
permanently imprinted on the screen. Consult your
TV user guide for information on whether this is a
problem for your TV, what operating/viewing restrictions
apply to avoid this problem, and associated TV warranty
coverage.

• Press the BACK button once to reverse the program four times
as fast as normal play. Press the BACK button twice to reverse at
15 times normal speed, three times to reverse at 60 times normal
speed, and four times to reverse at 300 times normal speed.

• Press the PAUSE button and then press the BACK button to reverse the
program in slow motion. Press the BACK button once to reverse the
program 1/4 the speed as normal play. Press the BACK button twice to
reverse at normal speed.

• Press the FWD (“FORWARD”) button once to forward the
program four times as fast as normal play. Press the FWD
button twice to forward at 15 times normal speed, three times to
forward at 60 times normal speed, and four times to forward at
300 times normal speed.

• Press the PAUSE button and then press the FWD button to forward the
program in slow motion. When you press the FWD button once the program
advances at 1/15 the speed of normal play. Press the FWD button twice to
forward at 1/4 as fast as normal play. Press the FWD button three times to
play the program.

Note: Of course, you can watch any part of an event you have already

recorded.

• Press the PLAY button to play back or go on with a paused play
back. Also, press this button to switch from fast forward or reverse
back to normal play back.

• Press the SKIP BACK button to skip back about ten seconds in

event. Press this button again to skip back again.

the

• Press the PAUSE button and then press the SKIP BACK
button to reverse the recording one frame at a time.

• Press the SKIP AHEAD button to skip ahead about 30 seconds
in the event. Press this button again to skip ahead again.

• Press the PAUSE button and then press the SKIP AHEAD
button to advance the recording one frame at a time.

• Press the STOP button to stop play back.

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Using the DVR Features

Play Back a Recorded Event and Record Another Event

1. Set up the receiver to make an on-demand recording.

Note: You can press the RECORD button or you can use any kind of

event timer except a VCR event timer.

2. Press the DVR button. This opens the

3. Select an event on the DVR Events menu (not the one you’re
recording). This opens an information menu for that event.

DVR Events menu.

Tip: With the DVR
receiver, you can
even watch one
recorded event
while recording
another program
at the same time!

4. Press the PLAY button.

More About the DVR Features

Auto Recording

• Whenever you turn the receiver on, it’s auto recording.

• With auto record, you can record up to about two hours of a program. This
total recording time applies to auto recording only.

• The receiver needs more room to record programs with more action. So, the
total recording time is not exact.

• After about two hours, the receiver starts to record over its oldest audio and
video to have room for new audio and video.

• If one program ends and the next one starts on the same channel, the
receiver continues to record the next program.

• If you change the channel, you erase the recorded audio and video, and start
recording the new channel.

• These recordings do not show up in the

DVR Events list.

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Tip: If you want to
archive an event to
save it for a long
time, you can move
it from the receiver
to a VCR.

On-Demand Recording

• On-demand recording works only when you set it up.

• The receiver must have enough room to record on your receiver:
– When you make a one-time DVR recording, you can set the receiver to

ask you before it records over what you record. This is how you
“protect” a recorded event. You can protect an event from either TV
output.

– If the receiver needs room to record a new event, it’ll record over the

oldest “unprotected” recorded event(s) to make room.

– If the receiver is out of room, and you do not let it record over any old

recorded events, it will not be able to record a new event.

– To free up space on the receiver, you can erase events by opening the

Events Information menu and selecting the Erase option. You can

erase events from either TV output.

Copy Recordings to Videotape

You may want to keep a videotape copy of a recording you made on the DVR.
Or, if the receiver is out of room, maybe you’ll want to move recordings to a
videotape to store them.

Many satellite TV programs and films are copyrighted. In some
cases, copyright law may apply to private, in-home recording.

You will not be able to play back events with full digital audio and
video quality from a videotape.

1. Connect the receiver’s back panel audio/video outputs to the VCR’s audio/

video inputs.

2. Put a rewound tape into the VCR.

3. Turn the VCR on.

4. Press the remote control DVR button. This opens the

Events menu.

DVR

5. Select an event on the DVR Events menu. This opens an information menu

for that event.

6. Start the VCR to record onto the tape.

7. On the event’s information menu, select the

Start option. The receiver

begins to play back the event.

8. When the play back is done, stop the VCR.

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Using Themes and Search

Using Themes and Search

The Themes and Search feature of your receiver makes it easy to find
programs to watch. This menu allows you to search for programming by themes
(movies, sports, etc.) or by key words used in the program information.

Themes

You can list and choose programs by the theme of their contents, for example,
just movies or just sports. You can then quickly list programs based on that
theme, and choose the program you want.

1. Open the

Themes and Search menu by doing one of the following:

• While watching a program, press the LEFT

button.

• Press the MENU button, and then select the

Search option.

2. Select the option for a category.

ARROW

Themes and

3. Select the desired program in the program list.

Note: If the program you highlighted is on some time in the future, the

receiver will open the
page 67 for more information.

Create An Event Timer menu. See Using Timers on

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Search

1. Open the Search screen by doing one of the following:

• Press the POUND (#) button on the remote control.

• While watching a program, press the LEFT ARROW

button to display the
The select

Search.

Themes and Search menu.

Tip: Use Search
History instead of
the keyboard if
you’ve searched for
the program or
information before.

• Press the MENU button, and then select the

Themes and Search menu. The select Search.

2. The

to display the

Search screen displays with a virtual keyboard.

Themes option

3. You can search for events two ways:

• Select

• Select

Title to search for the words that appear in the title of a program.
Info to search for words that are in the program description.

4. Enter the information in that space provided in one of two ways:

• Use the virtual keyboard to type the information in the space provided.

• Use the letters above the NUMBER PAD buttons while in the Enter

Search Criteria field. For example, when looking for the channel and

times to watch Rudy Fremmel Presents, you press 7 three times for an
R, 8 two times for a U, 3 one time for a D, and 9 three times for a Y to
spell the word “Rudy.”

• Use the LEFT, RIGHT, UP, and DOWN ARROW buttons to navigate

around the

• Use the LEFT ARROW button to delete characters in the

Criteria field.

• Use the STAR button to backspace without deleting in the

Search Criteria field.

Search screen.

Enter Search

Enter

• Use the RIGHT ARROW button to forward space without deleting in

Enter Search Criteria field.

the

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Using Themes and Search

5. Select Search.

6. When the receiver displays the Search Results you have the following
options:

• Use the UP and DOWN ARROW buttons to scroll through the results.

• Use the PAGE UP and PAGE DOWN buttons to scroll a page at a

time.

• Select

Page Up or Page Down to scroll a page at a time.

7. Select one of the programs to watch, or select

Results screen.
Note: If you select a program that is on now, the receiver tunes to that

Done to close the Search

program. If you select a program that is on in the future, you will have to set
a timer. See page 67 for more information on using event timers.

Search History

After you have searched for programs or other information, your receiver builds
a history. TV1 and TV2 keep separate

Search History instead of typing the information again with the virtual

the
keyboard.

1. Press the POUND (#) button to open the

2. Select History to display the Search History screen.

Search History information. You can use

Search screen.

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3. At the Search History screen, you have the following options:

Search—Select one of the items and then select Search.

•

Edit—Select one of the items and then select Edit to make changes.

•

Delete—Select one of the items and then select Delete.

•

Delete All—Select Delete All to clear the Search History.

•

Using Locks

When you unlock programming delivered by the TV2 outputs
to your in-home cabling system, you are allowing all TVs
connected to your in-home cabling system to have access to
this programming. In this case, you must rely on the V-Chip
technology and settings in the individual TVs to prevent
viewing of inappropriate programming. Consult your TV user
guides for instructions to set up V-Chip protection.

Note: Locks for programming on the TV1 outputs for the nearby TV are set

using the
TVs are set using the
either
locks set for

TV1 menus. Locks for programming on the TV2 outputs to remote

TV2 menus. The section below applies to locks set by

TV1 or TV2 menus. Locks set for TV1 programming are separate from

TV2 programming.

How to Set Locks: A Two-Step Process

1. Create the locks that you want.

2. Lock the receiver.
When the receiver is locked, anyone who wants to access locked items must

enter the password.

When You Have Locked the Receiver

• If you try to access a locked item or open the Locks menu, the receiver
displays a message prompting you to enter the password.

• The receiver allows you three tries to enter the correct password. If you fail
to enter the correct password, the receiver does not allow more tries for
several minutes.

• If you enter the correct password, you can access the locked item or open

Locks menu.

the

• If you exit a locked item or close the Locks menu, you must enter the

password to access the item.

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The locks you set for TV2 in Dual Mode are not available in

Single Mode. When using the receiver in Single Mode, if the

programming you select is not appropriate for all viewers on
remote TV(s), be sure to disable

Shared View (see page 48 for

instructions).

Locking and Unlocking the Receiver

You must lock the receiver for any receiver Locks you set to take effect. To lock
the receiver, you must first create a password. If you forget your password, you
will need to speak with a Customer Service Representative. If you have a
Personal Identification Number (PIN), you will need to give it to the Customer
Service Representative. See page 100 for information on PINs.

Using Locks

1. Press the MENU button to display the

2. Select the

Note: If the receiver displays a message prompting you to enter a

Locks option to display the Locks menu.

Main Menu.

password, the receiver has already been locked.

Note: If you want to unlock the receiver or any specific lock, use the

password for the TV output you’re watching. For example, use TV1’s
password to unlock TV1’s locks and TV2’s password for TV2’s locks.

3. Select the Lock System or Unlock System option. The receiver displays a
message prompting you to enter a password to lock the system.

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4. Enter and verify a password, using the NUMBER PAD buttons. The

receiver displays stars (*) as you enter the digits of the password. When you
enter the fourth digit of the password, the receiver highlights the

OK option.

5. Memorize your password. From now on, you must enter this password to
lock or unlock the receiver.

6. Select the

OK option. Confirm the password by re-entering it. All the locks

you have set are now in effect.

Creating or Changing Rating (Content) Code Locks

1. Press the MENU button.

2. Select the

3. If the receiver is locked, enter the password using the number pad buttons.
The receiver displays stars (*) as you enter the digits of the password. When
you enter the fourth digit of the password, the receiver highlights the OK
option. Press the SELECT button.

4. Select the

Locks option.

Ratings Locks option.

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5. Highlight the lowest rating that you want to block. Press the SELECT
button to lock the highlighted rating.

Note: All ratings that are more restrictive than the selected rating are also

selected. For example, if you lock PG-13 rated programs, then all programs
with the R, NC-17, and NR/AO ratings are also locked.

MPAA Ratings

G—General Audiences. A G-rated motion picture contains nothing in

theme, language, nudity, sex, violence or other matters that, in the view of
the Rating Board, would offend parents whose younger children view the
motion picture. The G rating is not a “certificate of approval,” nor does it
signify a “children’s” motion picture. Some snippets of language may go
beyond polite conversation but they are common everyday expressions. No
stronger words are present in G-rated motion pictures. Depictions of
violence are minimal. No nudity, sex scenes, or drug use are present in the
motion picture.

PG—Parental Guidance Suggested. Some Material May Not Be
Suitable For Children. A PG-rated motion picture should be investigated

by parents before they let their younger children attend. The PG rating
indicates, in the view of the Rating Board, that parents may consider some
material unsuitable for their children, and parents should make that
decision. The more mature themes in some PG-rated motion pictures may
call for parental guidance. There may be some profanity and some
depictions of violence or brief nudity. But these elements are not deemed so
intense as to require that parents be strongly cautioned beyond the
suggestion of parental guidance. There is no drug use content in a PG-rated
motion picture

PG-13—Parents Strongly Cautioned. Some Material May Be
Inappropriate For Children Under 13. A PG-13 rating is a sterner warning

.

by the Rating Board to parents to determine whether their children under
age 13 should view the motion picture, as some material might not be suited
for them. A PG-13 motion picture may go beyond the PG rating in theme,
violence, nudity, sensuality, language, adult activities or other elements, but
does not reach the restricted R category. The theme of the motion picture by
itself will not result in a rating greater than PG-13, although depictions of
activities related to a mature theme may result in a restricted rating for the
motion picture. Any drug use will initially require at least a PG-13 rating.
More than brief nudity will require at least a PG-13 rating, but such nudity
in a PG-13 rated motion picture generally will not be sexually oriented.
There may be depictions of violence in a PG-13 movie, but of the harsher
sexually-derived words, though only as an expletive, initally requires at
least a PG-13 rating. More than one such expletive requires an R rating, as
must even one of those words used in a sexual context. The Rating Board
nevertheless may rate such a motion picture PG-13 if, based on a special
vote by a two-thirds majority, the Raters feel that most American parents
would believe that a PG-13 rating is appropriate because of the context or
manner in which the words are used or because the use of those words in the
motion picture is inconspicuous.

Using Locks

R—Restricted. Children Under 17 Require Accompanying Parent or Adult

Guardian. An R-rated motion picture, in the view of the Rating Board,
contains some adult material. An R-rated motion picture may include adult
themes, adult activity, hard language, intense or persistent violence,
sexually-oriented nudity, drug abuse or other elements, so that parents are
counseled to take this rating very seriously. Children under 17 are not
allowed to attend R-rated motion pictures unaccompanied by a parent or
adult guardian. Parents are strongly urged to find out more about R-rated
motion pictures in determining their suitability for their children. Generally,
it is not appropriate for parents to bring their young children with them to R­rated motion pictures.

NC-17—No One 17 and Under Admitted. An NC-17 rated motion picture

is one that, in the view of the Rating Board, most parents would consider
patently too adult for their children 17 and under. No children will be

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admitted. NC-17 does not mean “obscene” or “pornographic” in the
common or legal meaning of those words, and should not be construed as a
negative judgment in any sense. The rating simply signals that the content is
appropriate only for an adult audience. An NC-17 rating can be based on
violence, sex, aberrational behavior, drug abuse or any other element that
most parents would consider too strong and therefore off-limits for viewing
by their children

NR/AO—Not Rated. Programs created before MPAA rating system have an

.

NR/AO rating. Also, if connection to the satellite is lost, the NR/AO rating
appears.

TV Ratings

TV Ratings contain information about the audience and a content label.

Audience Ratings of TV Ratings

TV-Y—All Children. This program is designed to be appropriate for all

children. Whether animated or live-action, the themes and elements in this
program are specifically designed for a very young audience, including
children from ages 2-6. This program is not expected to frighten younger
children.

TV-Y7—Directed to Older Children. This program is designed for children

age 7 and above. It may be more appropriate for children who have acquired
the developmental skills needed to distinguish between make-believe and
reality. Themes and elements in this program may include mild fantasy
violence or comedic violence, or may frighten children under the age of 7.
Therefore, parents may wish to consider the suitability of this program for
their very young children.

TV-Y7-FV—Directed to Older Children - Fantasy Violence. For those

programs where fantasy violence may be more intense or more combative
than other programs in this category, such programs will be designated TV­Y7-FV.

TV-G—General Audience. Most parents would find this program suitable

for all ages. Although this rating does not signify a program designed
specifically for children, most parents may let younger children watch this
program unattended. It contains little or no violence, no strong language and
little or no sexual dialogue or situations.

TV-PG—Parental Guidance Suggested. This program contains material

that parents may find unsuitable for younger children. Many parents may
want to watch it with their younger children. The theme itself may call for
parental guidance and/or the program may contain one or more of the
following: some suggestive dialogue (D), infrequent coarse language (L),
some sexual situations (S), or moderate violence (V).

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