• This remotecontrol gives youeasyaccess to the featuresof DISH
Network
• You can set up the remote to control as many as three devices
alongwith the receiver. These may be TVs, VCRs, DVD players,
cable TV boxes, tuners, or audio amplifiers.
• This remote can be used with both IR only and IR/UHF receivers
(a UHF receiver has an antenna attached to its back panel).
• This remotecannotbe used with the DISH Network Model 7100/
7200 (DishPlayer)receiver.
• On most non-DishPVR receivers, the SKIP BACK button is now
the SYSTEM INFORMATION button.
• With a DishPVR receiver, the DVR List, PTV List or PVR list
button functions as the PVR button. Pressing it when the remote
is in SAT mode will open the PVR Recorded Events menu.
TM
satellite TV receivers.
• With the JVC Model HM-DSR100-D-VHS, wh en the remote is
in SAT mode, the VCR buttons function as labelled. For
example, PLA Y will start playing a videotape, STOP will stop the
tape, etc.
• When this remoteis used with a DishPVR receiver,pressingthe
POUND (#) Button opens the Alpha Search menu.
IF YOUR RECEIVER DOES NOT RESPOND TO THIS
REMOTE
It may be that the receiver’s address was changed and is no longer set
to #1. This is important because if the receiver and remote are not set to
thesameaddress,theremotecannotcontrolthereceiver.
To check the receiver ’saddress, turn offthereceiver (leave the TV on),
and press the System Information or Info button on the front panel to
open the Important System Informationscreen. If the receiver
does not have such a button, pull the Smart Card to open the
Important System Information screen. If theremote address is not
1, you will need to change address (see page 23 for instructions).
Page 2113737
Page 5
Remote Control Modes
REMOTE CONTROL SIGNALS
The remote control uses both Infra-Red (IR) light and UHF signals to
control the satellite receiver and other devices.
• IR light travels only short distances (40 feet or less), and cannot
go throughwalls or other solidobjects. Youmustpoint the remote
control directly at the device, with no objects blocking the signal
path.
• UHF signals can go through
walls but IR signals can’t. To
use UHF signals to control the
receiver, the receiver must
have a UHF antenna attached
to it
’s
back panel.
HOW TO INSTALL THE
BATTERIES
When you replace old batteries, you should
replace all of the batteries. Use batteries of
thesamekind,for example, alkaline or
carbon zinc, and do not mix batteries of
different kinds.
Alkaline batteries last longer .
1.Pressdownontheslotinthebattery
cover (on the back of the remote
control)and slide the cover off.
2.Remove all of the old batteries.
3.Insert the new batteries. Make sure to
match the plus (“+”) ends with the plus
markings on the battery case.
4.Put thebattery cover back on by sliding
it back up into place.
REMOTE CONTROL MODES
To use the remote to control a device, do t he following:
Note: Theremotecomesalready set up to control a receiver
113737Page 3
Page 6
(unless the receiver’s address is not 1, in which case you will need
to change its address per the instructions on page 23).
1.For a device other than the receiver, set up the remote to control
the device. See How to Set Up the Remote t o Control OtherDevices on page 18 for instructions.
2.Use the remote control mode buttons to control the satellite
receiver (SAT),aTV, VCR,andAUX devices (a cableTV box, a
tuner, or an audio amplifier) devices. Tochange themodesetting,
press the button for the device you want the remote to control.
3.The mode button’s backlight flashes once to show the remote is
settothatmode.
HOW TO USE THE BUTTONS
SAT (SATELLITE RECEIVER)MODE
• Some of the features described below may not
apply to your receiver. See the receiver User
Guide for details about the r eceiver’s features.
Only the remote control buttons described in this
sectionworkinSAT mode.
• There are two buttons reserved for functions that
may be added in the future for certain receivers.
These are Skip Ahead and DVR (or PTV) List.
For DishPVR receivers, these buttons function as
Skip Ahead and PVR, respectively.
• On non-DishPVR receivers, the Skip
Back button will work as the System
Information button.
SAT MODE BUTTON
You must press the SAT mode button to set the r emote to SAT mode.
The SAT mode button’s back light goes on briefly to show the remote
is set to SAT mode. Make sure t he remote is in SAT mode to use the
buttonsdescribed below.
Page 4113737
Page 7
How to Use the Buttons
AUX M
You can use this button to turn the television on or off without leaving
SAT mode. However, to do this, you must set up the remote to control
the television and not setitupinAUXmode to controlanother device.
(See page 18 for information on setting up the remote to control other
devices.)
ODE BUTTON FOR TV POWER
TV/VIDEO BUTTON
If you connectanother signal such as cable or a TV antenna to the
receiver’s TV ANTENNA/ CABLE IN port on the back panel,you can
use this button to switch the receiver between the satellite signaland
the other signal. If the TV has video format options, use this button to
switch the TV among those options. For example, if the TV supports
High Definition (HD) video, use this button to switch the satellite
receiver between HD mode and Standard Definition (SD) video mode
while using an EchoStar HDTV capable receiver.
VOLUME BUTTON
Some DISHNetwork satellite receivers havetheirownvolumecontrol.
For those that do, you can press this button (+) to raise the sound level
or (-) to lower the sound level.
Note: If the remote is programmed to control a TV, pressing this
buttontoraise or l ower the sound volume,will raise or lowerthesound
volume of the TV.
MUTE BUTTON
Some DISH Network receivers have their own Mute control.For those
that do, you can press this button to mute the satellite receiver’s sound.
113737Page 5
Page 8
Note: If the remote is programmed to control a TV, pressing this
button will mute the sound of the TV.
POWER BUTTON
Press this button to turn the receiver on or off. The green POWER
light on the receiver front panel lights up to show the receiver is on,
and goes out to show the receiver is off.
MENU BUTTON
Press this button to open the Main Menu.
PAGE UP AND PAGE DOWN
Press the PAGE UP button or the PAGE DOWN button to scan,page
by page, through the Program Guide,aThemes menu, a Fa vorite
List, an Event Timers list, or a list of channels.
Note: With the JVC Model HM-DSR100-D-VHS, Page Up will Fast
Forward the videotape, and Page Down will rewind the tape, except
when you are in the Program Guide. In this case, these buttons will
function as PAGE UP and PAGE DOWN.
.GUIDE BUTTON
Press this button to open the Program Guide. When the Program
Guide is open, continue pressing this button to switch among your
Favorite Lists.
Page 6113737
Page 9
How to Use the Buttons
UP/DOWN/LEFT/RIGHT
(A
RROW)BUTTONS
• When you are in a menu, press these buttons to move the
highlight to an option.
• When you watch a program, press the UP or DOWN button to
change channels on the satellite receiver.
• When you watch a program, press theRIGHT button to open theBrowse Banner.
• When you have the Browse Banner open, press the UP or
DOWN buttontoseetheBrowse Banner for the nextchannel
above or below the one you are watching.
• When you have the Browse Banner open, press the RIGHT
button to display information on the program that is on next on
thesamechannel.
• When a menu offers you a list of choices (different from menu
options), press the UP or DOWN buttontoseemorechoices.
• When you have the Program Guide open, press these buttons
to move the highlight among the programs.
• To enter a number in a menu, highlight the place where you need
to enter the number.Then, press the UP or DOWNbutton to
increase or decrease the number in the highlighted place.
Or you can use the number buttons as described on page 9.
• When you watch a program, press the LEFT button to open the
Themes menu.
SELECT BUTTON
Press this button to select a highlighted option, or a program in the
Program Guide or Browse Banner.
113737Page 7
Page 10
RECALL B
Press this button to return to the last channel you watched.
UTTON
INFORMATION (INFO) BUTTON
• Press this button for more information when you have the
Program Guide or the Browse Banneropen, or when you
watch a program.
• When you have a menu open with a Help option, press this
button to see help information for that menu.
• Highlighta program in a Themes list and then press this button
for more information on the program.
• You can turn the receiver off (make sure the TV is on) and then
press this button t o open the Important System Information
menu. Note: Even when the receiveris “off,” it keepsworking
and it needs electrical power. Do not unplug t he power cord.
VIEW BUTTON
• Press this button t o immediately go back to watching a program.
• When you watch a program, press this button to briefly display
the Program Banner.
• When you are in a menu, press this button to cancel a procedure
and go back to watching a program.
CANCEL BUTTON
Press this button to cancel a procedure and go back to t he previous
menu or to watch a program.
Page 8113737
Page 11
How to Use the Buttons
SKIP BACK B
With DishPVR Receivers, this buttonlets you skip back a few seconds
in the program. With most non-DishPVR receivers, this is the
SYSTEM INFORMATION button.
UTTON
SKIP AHEAD BUTTON
With DishPVR Receivers, this button lets you skip ahead about 30
seconds in a program. With non-DishPVR receivers, this button is
reserved for a feature that may be provided in the future.
NUMBER BUTTONS
Note: The letter groups above some of these buttons apply to a
receiver feature that may be provided in the future.
• When you watch a program or have the Program Guide open,
use these buttons to enter a channel number and change to that
channel.
• When you have the Program Guide open, enter a number of
hours using these buttons, and then press the RIGHT arrow
button to skip the Program Guide forward that far. If you skip
ahead a numberof hours, you can then enteranumber using these
buttons and press the LEFT arrowtogobackthatnumberof
hours.
• Use these buttons to enter menu option numbers. For an option
with a number, you can do this instead of highlighting the option
andthenpressingtheSELECT button.
• Use these buttons to enter numbers in a menu. To do this, first
highlight the place where you need to enter the number. Next,
press a number button (or, you can use the UP/DOW N arrow
113737Page 9
Page 12
buttons to enter the number). Then, move the highlight to the
place for the next number you need to enter, or press the
SELECT button if you are done entering numbers.
POUND (#) BUTTON
You can use this button in several procedures in this User Guide.
Note: The word “search” above this button refers to a feature that is
offered by only some receivers (see t he userguide that came with your
receiver for more information).
STAR (*) BUTTON
With DishPVR receivers, this button functions as the PVR button.
PressittoopentheDishPVR Recorded Events menu.
Note: Yourreceiver’s Star button may be labelled DVR List, PTV or
PVR
VCR/PVR BUTTONS
VCR Buttons For the JVC HM-DSR100-D-VHS O nly
With the remote in SAT mode, these buttons can be used to control the
JVC HM-DSR100-D-VHS as follows:
• Press the STOP button to stop playing or recording a videotape.
• Press the PLAY button to play a videotape
• Press the PAUSE button to pause a videotape. Press the PLAY
buttontogobacktoplayingthetape.
• Pressthe REVERSEbutton to rewind a vi deotape.Or press Page
Down a to rewind the videotape.
• Press the RECORD button to begin recording a videotape.
• Press the FORWARD button to fast forward a videotape. Or
press Page Up to fast forward through the videotape.
Page 10113737
Page 13
TV Mode
• Press the STOP button to stop playing or stop recording a
program (event).
PVR Buttons For DishPVR Receivers Only
• Press the PLAY buttontoplayaprogram.
• Press the PAUSE button to pause a program. Press this buttonorthe PLAY button to go back to viewing the program.
• Press the REVERSE buttontogobackwardinaprogram.Press
itagain(andagain)togobackwardfaster.
• Press the RECORD button to begin recording a program.
• Press the FORWARD button to fast forward through a program.
Press it again (and again) to go forward faster.
TV MODE
(OR AUX MODE FOR A SECOND TV)
• Some of the features described below may not
apply to your TV. See your TV owner’s manual
for details about the TV’s features. Only the
remote control buttons described in this section
work in TV Mode.
• You can set up the remote to control a second TV
in AUX mode, the same way it controls the first
TV in TV mode. See How to Set Up the Remoteto Control Other Devices on page 18.
TV MODE BUTTON
To use the remote with a television, you must first set up the remote to
control the television. See How to Set Up the Remote to Control OtherDevices on page 18. Then, you must press the TV modebuttontoset
theremotetoTV mode. Make sure to keep the remote in TV mode to
use the buttons described in this section.
113737Page 11
Page 14
TV/VIDEO B
If you have a second video source such as cable TV connected to the
back of your TV, you can use this button to switch between the two
inputs.
UTTON
POWER BUTTON
Press this button to turn the television on or off.
Note: If you do not program AUX mode to control any device, you
can use this button to turn the TV On and Off.
MUTE BUTTON
PressthisbuttontoturntheTVsoundonoroff.
VOLUME BUTTON
Pressthisbuttontoraise(+)ortolower(-) the TV sound volume.
UP/DOWN (ARROW)BUTTONS
Use t he UP/DOWN arrow buttons to change channels on the TV.
SELECT BUTTON
The SELECT button works as the ENTER button for a TV.
Page 12113737
Page 15
VCR Mode
N
UMBER BUTTONS
Use these buttons to enter a channel number or other numbers in a TV
menu.
VCR MODE
(OR AUX MODE FOR A SECOND VCR)
• Some of the features described below may not
apply to your VCR. See your VCR owner’s
manual for details about your VCR’s features.
Only the remote control buttons described in this
sectionworkinVCR mode.
• You can set up the remote to control a second
VCR in AUX mode, the same way it controls the
first VCR in VCR mode. See How to Set Up theRemote to Control Other Devices on page 18.
• You can also set up the remote to control a DVD
player.Todothis,youmust have the remote
control in VCR mode to set it up to control a
DVD player. Then, you must set the remote to
VCR mode to control the DVD player. The way
you set up the remote to control a DVD player is
by programming the remote with a DVD code
when in VCR mode, instead of a VCR code.
• If you have a JVC Model HM-DSR100-D-VHS,
theVCR buttons will operate the JVC receiver in
VCR mode until you program the remote to
control another VCR.
113737Page 13
Page 16
VCR M
To use the remote with a VCR, you must first set up the remote to
control the VCR. See How to Set Up t h e Remote to Control OtherDevices on page 18.Then,you mus t press the VCR mode button to set
theremotetoVCR mode. The VCR mode button’s backlight goes on
briefly to show the remote is set to VCR mode.Makesuretokeepthe
remote in VCR mode to use the buttons described in this section.
ODE BUTTON
TV/VIDEO BUTTON
Use t his button to switch the VCR between its TV mode and its VCR
mode (see your VCR owner’s manual for details).
POWER BUTTON
PressthisbuttontoturntheVCRonoroff.
PAGE UP AND PAGE DOWN BUTTONS
Press the PAGE UP arrow button or the PAGE DOWN arrow button
to change channels on the VCR.
UP/DOWN/LEFT/RIGHT
• Press the UP arrowbuttontostopavideotape.
Page 14113737
(A
RROW)BUTTONS)
Page 17
AUX Mode for Cable TV Box
• Press the DOWN arrow button to pause a videotape. Press this
button or the SELECT buttontorestartthetape.
• Press the LEFT arrowbuttontorewindavideotape.
• Press the RIGHT arrow button to fast forward a videotape.
VCR BUTTONS
• Press the STOP button to stop playing or stop recording a
videotape.
• Press the PLAY buttontoplayavideotape.
• Press the PAUSE button to pause a videotape. Press this buttonor the PLAY button to go back to playing the tape.
• Press the REVERSE button to rewind a videotape.
• Press the RECORD button to begin recording on a videotape.
• Press the FORWARD button to fast forward a videotape.
AUX MODE FOR CABL E TV BOX
Some of the features described below may not
apply to your cable TV box. See your cable box
owner’smanual for details about the box’s features.
Only t he remote control buttons described in this
section work for a cable TV box.
AUX MODE BUTTON
To use the remote with a cable TV box, you must firstset up the remote
to control the cable box (see How to Set Up the Remote to ControlOther Devices on page 18). Then,youmust press the AUX mode
button to set the remote to AUX mode. The AUX mode button’s
backlight flashes once to show the remote i s set to AUX mode. Make
sure to keep the remote in AUX mode to use the buttons described in
this section.
113737Page 15
Page 18
Note: If you do not program AUX mode to control an amplifier, a
tuner or any device, you can use the AUX mode button to turn the TV
On and Off.
TV/VIDEO BUTTON
Use this button to switch the cable box between its “TV” mode and its
“video” mode (see your cable box owner’s manual for details).
POWER BUTTON
Press this button to turn the cable box on or off.
VOLUME BUTTON
If the cable box has its own volume control, use this button t o turn the
sound up or down. If the cable box does not have its own volume
control, pressing this button will turn the sound on your TV up or
down.
UP/DOWN (ARROW)BUTTONS
Use t he UP/DOWN arrow buttons to change cable TV channels.
SELECT BUTTON
The SELECT button works as the ENTER button for the cable box.
Page 16113737
Page 19
AUX M ode for Tun er or Amplifier
N
UMBER BUTTONS
Use these buttons to enter a channel or other numbers in a cable TV
box menu.
AUX MODE FOR TUNER OR AMPLIFIER
Some of the features described below may not
apply to your tuner or amplifier. See your device
owner’s manual for details about the device’s
features. Only the remote control buttons described
in this section work for a tuner or amplifier.
AUX MODE BUTTON
To use the remote with a tuner or amplifier, you must first set up the
remote to control the device. See How to Set Up the Remote to ControlOther Devices on page 18. Then, you must press the AUX mode button
to set the remote to AUX mode. The AUX mode button’s backlight
goes on briefly to show the remote is set to AUX mode.Makesureto
keep the remote in AUX mode to use the buttons described in this
section.
Note: If you do not program AUX mode to control an amplifier, a
tuner or any device, you can use the AUX mode button to turn the TV
On and Off.
POWER BUTTON
Press this button to turn the tuner or amplifier on or off.
.
113737Page 17
Page 20
MUTE B
• Ifthetuneroramplifierhas its own volume control, press this
button to turn the sound on or off.
UTTON
VOLUME BUTTON
• Ifthetuneroramplifierhas its own volume control, press this
button to turn the volume down (-) or up (+).
UP/DOWN (ARROW)BUTTONS
Use these buttons to change channels on the tuner or amplifier.
SELECT BUTTON
This button works as the INPUT SELECT button for the tuner or
amplifier.
REMOTE CONTROL PROCEDURES
HOW TO SET UPTHEREMOTE TO CONTROL OTHER
DEVICES
This section explains how to set up the remote to control a device, such
asaTV,aVCR,acableTVbox,atuner,oranamplifier.
1.Use the device’s buttons or its remote control to turn it on.
2.Findthe brandnameof the device in the tableson page 25. If the
brand is not listed, see How to Scan for Device Codes on
page 20.
Page 18113737
Page 21
Remote Control Procedures
3.Press and hold the mode button for the device
you want the remote to control, for about three
seconds. When all the other mode button
backlights come on, release the mode button. It
will begin flashing.
Note
: The first time you program AUX mode,
you may see the TV Mode buttonlight up. This is
to be expected and does not mean there i s
anything wrong with the remote.
4.Only for the AUX mode, use a number pad
button to enter a prefix for the device: 0 is for a
second TV, 1 is for a second V CR and 2 is for a
cable box, amplifier or tuner.
For example
or:
or:
5.For any mode, use the number pad buttons to
enter a device code from the table.
6.Press the POUND (#) button. If the code is
valid, the mode button backlight flashes three
times.
7.Press the POWER button to test if the code
works for the device. If the code works, the
device should turn off.
8. Turn the device back on and try some other buttons to make sure
they work. Sometimes, the POWER button will work but other
buttons do not. If the code works for other buttons, stop here.
9.If the code you entered does not work, repeat steps 3 through 8
with another code from the tables.
113737Page 19
Page 22
HOW TO SCAN FOR DEVICE CODES
1.Press and hold the mode button for the device
for aboutthree seconds.When all the othermode
button backlights come on, release the button.
The button backlight flashes to show the remote
is ready.
Note: The first time you program AUX mode,
you may see the TV Mode buttonlight up. This is
to be expected and does not mean there i s
anything wrong with the remote.
2.Only for the AUX mode, use the number pad
buttons to enter a prefix number: 0 for a second
TV, 1 for a second VCR, and 2 for a cable box,
amplifier or tuner.
For example
or:
:or
3.Only for the AUX mode, press the STAR (*)
button.
4.Press the POWER button.
5.Press the UP or DOWN arrow button to
set the remote to the next code. The
DOWN arrow button scans backward,
and the UP arrow button scans forward.
Press the button again to continue
scanning.
Note: The mode button for the device
starts flashing rapidly if you have scanned
all the codes for that device
20113737
Page 23
Remote Control Procedures
6.Iftheremote reachesthecorrect code,thedevice
turns off. If this happens, press the POUND (#)
button to store the code in the remote.
7.Press the POWER button to turn the device
back on.
8.Try some other buttons to make sure they work. Sometimes,the
POWER button will work but other buttons do not.
HOW TO CHECK THE DEVICE CODES
Youcan find out what device code is set for each remote controlmode.
Do the following:
1.Press and hold the mode button for the device
you want to control for about three seconds.
When all the other mode button backlightscome
on, release the mode button. The mode light will
start flashing.
2.Press the POUND (#)buttontwice. The mode
light flashes the number for each digit of the
device code, with a pause between the groups of
flashes. A quick flash is for zero. For example,
themodelightflashesfivetimes,pauses,flashes
seventimes, pauses,and flashesonce quickly for
the 570 code.
For example
HOW TO SWITCH BETWEEN TV AND DEVICE VOLUME
CONTROL
If you set up the remote to control a television, the MUTE and
VOLUME buttons — inmost modes — control the TV volume. But if
you use the AUX mode to control a tuner or amplifier and the device
has a volume setting, you can set up the remote to control the device’s
volume instead of the TV volume.
113737Page 21
Page 24
To set up the remote to control the volume of a tuner or amplifier
instead of the volume of a TV, do the following:
1.Press and hold the AUX mode button for three
seconds, and then release it.
2.Press the POUND (#)button.
3.Press the plus (+) side of the VOLUME
button.
4.Press the 0 number button.
5.Press the POUND (#)button.TheAUX mode
button backlightflashes three times.
To set the remote back to control the TV volume, do the following:
1.Press and hold the TV mode button for three
seconds, then release it.
2.Press the POUND (#)button.
3.Press the plus (+) side of the VOLUME
button.
4.Press the 0 number button.
5.Press the POUND (#)button.TheAUX mode
button backlightflashes three times.
Page 22113737
Page 25
How to Change the Address
HOW TO CHANGE THE ADDRESS
If your receiver does not respond to this remote, it may have a different
address. To make sure both the receiver and the remote have the same
address, do this.
1.Open the I mportant System Information menu.
To do this, press the receiver front panel
POWER button to turn the receiver off, and
then press the receiver front panel SYS INFO
or INFORMATION button. Make sure the TV
is turned on. This will open the Important
System Informationmenu. Look for the
remote address.
Note: If your receiver does nothaveafront panel
SYS INFO or an INFORMATION button, makesure the TV is on, and pull the Smart Card out of
the receiver to open the Important SystemInformation menu.
2.Press and hold the SAT mode button about three
seconds, until all the mode button backlights
come on, and then release the SATbutton.The
SAT mode light will start flashing.
3.Use the number pad buttons to enter the number
listed after Remote Address on t he ImportantSystem Information screen. The SAT mo de
button backlight turns off after you enter each
digit, and then comes on again.
4.Press the POUND (#) button. If the address you
entered is valid for the remote control, the SAT
mode button backlight flashes three times.
113737Page 23
Page 26
5.Press the SELECT button to clear the
Important System Information menu from
the TV screen or put the Smart Card back in its
slot.
6.Your remote should now control the receiver. If
not, go back and do steps #1 through #5 again.
Page 24113737
Page 27
DEVICE CODES
These tables contain the
manufacturer codes for
programming the remote to
control other devices. Every
attempt has been made to include
alldevice codes. If your deviceis
not listed or the codes do not
work,the remote may not control
your device. Note: The end of
the VCRs table provides codes
for DVD players.
Whileyou do a
remote
procedure, the
remote control
“times outand
you cannot
complete the
procedure.
You cannot
findtheremote
control.
Possible ReasonWhat to Do
•Ifyouare
programming the
remoteanddonot
pressa buttonfor
20 seconds, t he
remote exits the
programming
mode.
• Ifyouholdabutton
longer than about
two minutes, the
remotestops
transmitting. This
feature is meant to
save batteries in
case the remote
gets stuck between
cushions in a sofa.
•• Use the receiver front panel buttons to
Start over.
Press a button again.
control the receiver until you find the
remote.
• If the remote control is permanently
lost or too damaged to use, call the
Customer Service Center to order a
replacement.You willhave to pay for
the new remote control, plus shipping
and handling.
Whenyou
press the
remote control
POWER
buttontoturn
the receiver
on, the
receiver front
panel
POWER light
does not turn
on.
Whenyou
press the AUX
mode button,
the TV mode
button comes
on.
• The remote control
may notbe
working properly
orthe batteriesmay
be weak or dead.
• The receiver power
cord may not be
plugged into a
power outlet, or
there may be a
problem with the
power.
• The remotemay
not be in SAT
mode.
• Your remote may
be setto the wrong
address.
• AUX mode has not
been set to control
any device and so
acts as if itwerethe
TV Power key.
• Replace theremote batterieswithfresh
ones.
• Make sure the receiver power cord is
not damaged, and the plug is inserted
correctly into the outlet.
• Make sure to set the remote to SAT
mode to control the receiver.
• Make sure the receiver and th e r emote
are set to the same address.
• This is normal. After about three
seconds, AUX will enter normal
programming mode. Once you
program AUX mode to control a
device, the AUXkey will no longer
turn the TV On or Off.
Page 30113737
Page 33
Limited Warranty
When you
pressa button
on the remote
control, the
device does
not do what
you expect.
•Youmaybetrying
to control a device
other than the
receiver, without
pointing the remote
control directly at
the device.
• Theremote control
may be missing
batteries, the
batteries may be
incorrectly placed
in the remote, or
the batteries may
be weak or dead.
•Theremotemay
not be set to the
mode for the
device youwant to
control.
•Theremotemay
not be set up to
control the device.
• Remember,the remotecontrolusesIR
signals to control devices other than
the receiver. IR signals travel only 40
feet or less, and cannot go through
walls or other solid objects. You must
point the remote control directly at the
device, with no objects blocking the
signal path.
• Makesurethereceiverandtheremote
are set to the same address.
• If the remote has fresh batteries, check
whether they are placed according to
the label diagram. If not, remove them
and place them correctly.
• If the batteries are missing or dead,
insert fresh AAA-size batteries.
• Makesuretosettheremotetothe
mode for the device you want to
control.
• Makesuretosetuptheremoteto
control all the devices you want to use.
LIMITED WARRANTY
This warranty extends only to the original user of the DISH NetworkTMremote
control (“you,” “your”) and islimited to the purchase price of the remote
control.E choStar Communications Corporation and its affiliated companies
(“we,” “our,” “us”) warrant this remote control against de fects in materials or
workmanship as follows.
For one year from the original date of purchase, if we find the remote control is
defective subject to the limits of this warranty, we will replace the remote at no
charge for parts or labor. We warrant any such work done against defects in
materials or workmanship for the remaining part of the original warranty
period.
This warranty does not cover installation of theDISH Network
consumer instruction; physicalset up or adjustment of any consumer electronic
device; remote control batteries; signal reception problems; loss of use of the
equipment; unused programming charges due to equipment malfunction;
cosmetic damage; damage due to lightning, electrical or telephone line surges,
fire, flood, or other acts of Nature; accident; misuse;abuse; repair or alteration
by other than our factory service; negligence; commercial or institutional use;
improper or neglected maintenance; equipment sold AS I S o r WITH ALL
FAULTS; equipment removal or reinstallation; shipping damage if the
equipmentwas not packed and shipped in the manner we prescribe; nor
equipmentpurchased, serviced, or operated outside t he contiguous United
States of America.
TM
System;
113737Page 31
Page 34
REPLACEMENT AS PROVIDED UNDER THIS WAR RANTY IS YOUR
EXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIAB LE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM
THE USE OF, OR INABILITY TO USE, THIS DEVICE. UNDER NO
CIRCUMSTANCES SHALL OUR LIABILITY, IF ANY, EXCEED THE
PURCHASE PRICE PAID FOR THIS DEVICE. EXCEPTTO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PART ICULAR PURPOSE ON
THIS DEVICE IS LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. WE RESERVE THE RIGHT TO REFUSE TO HONOR THIS
WARRANTY IF WE DETERMINE ANY OF THE ABOVE EXCEPTIONS
TO HAVE CAUSED THIS DEVICE NOT TO HAVE PERFORMED
PROPERLY. THIS WARRANTY SHALL BE VOID IF ANY FACTORYAPPLIED IDENTIFICATION MARK, INCLUDING BUT NOT LIMITED TO
SERIAL OR CONDITIONAL ACC ES S NUMBERS, HAS BEEN ALTERED
OR REMOVED. THIS WARRAN TY SHALL ALSO BE VOID IF THE
DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON
(with the exception of opening the battery cover).
This warranty gives you specific legal rights which may vary from state to state.
Some states do not allow the exclusion or limitations of incidental or
consequential damages, or allow limitations on the duration of an implied
warranty, so those limitations may not apply to you.
ADVANCE EXCHANGE PROGRAM
The Advance Exchange Program allows you to have replacement
equipment shipped immediately to you (depending upon where you
live, it could take three to five business days). Along with replacement
equipment, you will receive a prepaid shipping label and instructions
on how to return the defective equipment.
The shipping charge, for receiving replacement equipment and
returning the defective equipment, is a one time fee based on
EchoStar's competitive bulk shipping rates (additional charges may
apply outside of the continental US). This fee will be charged to your
billing account or your valid credit card.
If you do not ship the defective equipment to EchoStar within ten days
afterreceiving the replacement, yourbilling account or credit card will
be charged the market price of the replacement. If you return the
Page 32113737
Page 35
Limited Warranty
defective equipment after ten days, you will receive a full refund less
an administrative fee.
If your equipment is out of warranty and can be repaired your billing
account or credit card willbe charged the standard repair fee for the
replacement. If damage to the defective equipment is found, which
EchoStar in its sole discretion determineshas voided the warranty, or
makes the equipment unrepairable, your billing account or credit card
will be charged the market price of the replacement.
POST RECEIPT EXCHANGE PROGRAM
You may choose t o ship the equipment to us at your cost. To provide
fasterservice, upon receipt of your equipment you will be shipped a
replacement. Your original equipment will not be available for return.
The equipment you return will be checked to verify whether it is
covered under this warranty. If the defective equipment is covered
under this warranty, it will be replaced and shipped back to you at no
additional cost (additional charges may apply outside of the continental
US).
If your equipment is out of warranty and can be repaired your billing
account or credit card willbe charged the standard repair fee for the
replacement. If damage to the defective equipment is found, which
EchoStar in its sole discretion determineshas voided the warranty, or
makes the equipment unrepairable, your billing account or credit card
will be charged the market price of the replacement.
ACCESSORY WARRANTY
An accessory is any DISH Network branded equipment, displaying the
DISH Network logo, excluding the receiver, Smart Card, cables and
hookups, and non-mechanical components. A one-year warranty
becomes effective upon the activation of the DISH system or date of
purchase, if boughtseparately. A proof of purchaseisrequiredtoverify
the purchase date. If an accessory has an expired warranty, no
exchange will be issued. You may purchase replacement accessories
from DISH Network or your local retailer.
113737Page 33
Page 36
IF YOU NEED HELP
1.Review this User Guide.
2.See How to Trouble-Shoot on page 30.
SM
3.Call the DISH Network
at 1-800-333-DISH (3474). Have the date of purchase and your
customer account number ready.
4.A Representative will help you.
5.If the Representative finds you should return the remote control,
you will get a telephone number to call for a Return
Authorization (RA) number. Before shipping any equipment to
us, youmust get a Return Authorization number.
6.You must package returned equipment properly. Follow the
instructions the Representative gives you.
7.Write the RA number in large, clearly visible characters on the
outsideof the shipping box used to return the equipment. To
avoid confusion and misunderstandings, wewillreturn shipments
without an RA number clearly visible on the outside
of the box to you at your expense.
Customer Service Center
8.We will:
•Check the remote control, including whether it is covered
under the warranty.
•Replace any remote we find is defective with a new or
refurbished remote, if the defective remote is covered under
the warranty. We will ship the replacement remote at our
expense.
•If a defective remote is not covered under the warranty, we
will tell you. We may assess you a flat rate c harge for a
replacement remote, including shipping and insurance.
Page 34113737
Page 37
Index
INDEX
A
About the Remote Control .................................................. 2
Address, How to Change the Remote ............................... 23
Advance Exchange Program ..............................................32
The information in this Guide may change without notice.
Revisions may be issued to tell you aboutsuch changes.
Please send any comments or questions directly to: