Dish Network 7000E User Manual

Page 1

SAFETY III PORTABLE MEDIA RECORDER 1 GETTING STARTED 5 DISH NETWORK AUDIO/VIDEO 17 SECOND SOURCE AUDIO/ VID EO 23 THE PHOTO ALBUM 37 THE BROWSER 45 THE VIDEOCORDER 49 THE SCHEDULER 53 THE AUDIOCORDER 57 SYSTEM SETUP 63 TROUBLESHOOTING 71 APPENDIX A-1

Table of Contents

NOTES

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iii

SAFETY

SAFETY CONVENTIONS

Throughout this user guide, there may be blocks of text indicated by symbols and printed in a different way th an the su rro unding text. These blocks of tex t re quir e the at tent ion of the reader to avoid hazardous situations. The hazard levels are indicated as:

BATTERY SAFETY

Your PocketDISH has a rechargeable Lithium Polymer (LiPo) battery.

This warning indicates a hazardous situation which, if not avoided, could result in serious injury.

This caution indicates a situation which, if not avoi ded, could dam age the equi pment or other prop ertie s.

This note indicates additional information to make you aware of possible problems and information of any importance to help you to understand, to use and to maintain the PocketDISH.

The LiPo battery is a high capacity power source. For your safety:

■ To charge the LiPo battery, only use the AC/DC adapter that came with the PocketDISH

■ Never leave the PocketDISH in a hot environment like your car. Ambient may not exceed 140F/60C.

Failing to do so can cause permanent damage to equipment and can result in serious personal injury.

Important Safety Precautions

Safety

GENERAL SAFETY

1 Read and keep these instructions. 2 Heed all warnings and follow all instructions. 3 Do not use this product near water or in extreme cold. 4 Clean only with a dry cloth. 5 Do not install near any heat sources such as radiators, heat registers, stoves, or other

equipment (including amplifiers) that produce heat.

6 Protect the power cord from being walked on or pinched, particularly at plugs,

convenience receptacles, and the point where they exit from this product.

7 Use only attachments/accessories specified by the manufacturer. 8 Disconnect the AC/DC adapter from the power during lightning st or ms or when unus ed

for long periods of time.

9 To help avoid possible damage to the PocketDISH electronics, do not expose the

PocketDISH to excessive vibration or any magnetic objects, such as speakers, electric motors, transformers, etc.

10 Refer all servicing to qualified se rvice personne l. Servicin g is required when thi s product

or its accessories have been damaged in any way, such as the power cord or plug is damaged, liquid has been spill ed or object s have fall en into the product, the pr oduct has been exposed to rain, or to moisture, does not operate normally, or has been dropped.

Do not expose the AC/DC ada pter to r ai n or e xc es siv e moisture to avoid t he r i s k o f s hoc k or permanent damage.

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AVOID HEARING DAMAGE

SAFE USE

SAFE DISPOSAL

Your PocketDISH respects the current regulations for limiting the output volume of consumer audio devices to a safe level while using the headset that came with the PocketDISH. Permanent damage to your ears will occur if headphones or ear b uds are used at a high volume level. Over time you might get used to a higher volume level that may sound normal, but the risk of permanent damage to your ears is still present. Set the volume level of your PocketDISH to a safe level before permanent damage to your ears has occurred. If you start to hear ringing in your ears, reduce the volume level or stop using the headphones or ear buds.

Do not use headsets or ear buds while you drive. The use of headsets or ear buds can be disruptive or distracting when you have to pay attention. Therefore the use of headsets or ear buds is not recommended while you drive or even if you are just a pedestrian. Please note that in some areas the use of headsets or ear buds is considered to be illegal.

Your PocketDISH has a rechargeable Lithium Polymer (LiPo) battery. Dispose of the PocketDISH and it’s batteries in accordance with local regulations. Make sure the LiPo battery is fully discharged before disposal to avoid the possibility of a short-induced fire after disposal.

Safety

NOTES

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PORTABLE MEDIA RECORDER

This chapter gives you an overview and a description of your Portable Media Recorder.

•OVERVIEW

•CONTROLS AND INDICATORS

•CONNECTORS - POCKETDISH

•C

ONNECTORS - DOCKING STATION

Portable Media Recorde r

About Your PocketDISH

Chapter 1

OVERVIEW

Features include the fo llowing :

■ Video Recorder & Player:

DISH Network content, WMV and MPEG-4.

■ Music Recorder & Player:

DISH Network content, MP3, WMA, WAV.

■ Photo Viewer/Slideshow:

JPG, JPEG, BMP.

■ Scheduler:

to set your timers for scheduled recording.

■ Games Console:

Mophun 2D/3D Games;

■ Built-in Help:

Additional on-screen information.

■ Browser:

USB Mass Storage Device for any file type.

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Portable Media Recorder

CONTROLS AND INDICATORS

ON: shows that the PocketDISH is turned on.

HDD: shows that the hard drive is active.

CHG: a solid light shows that the PocketDISH is connected to the battery charger. If charging is complete the light flashes.

TV OUT: shows that the screen content is displayed on a TV.

ON: turns on the PocketDISH. Play: start s the playback of a selection. Enter: acknowledges a selection.

OFF: shuts down the PocketDI SH. Sto p: stops the playback of a sel e ction. Escape: quits a selec ti on without saving. Exit: exits a game.

Upper, Center and Bottom Setup keys: to open and navigate through the Setup menus, sub menus and options to personalize your settings. The upper and bottom Setup key are also used as Game Control key.

Remote control eye: recei ves the commands from the remote control unit.

9 Page Down: moves the curs or do wn one page (Disabled during Games). 10 

: moves the cursor left or right.

Previous, Next: makes a selection, advances or reverses quickly through a file.

: moves the cursor up or down or increases/decreases the volume (+/-).

11 Page Up: moves the cursor up one page (Disabled during Games). 12

Speak er: reproduces the audio.

TV/LCD key: switches bet ween the PocketDISH screen or a TV.

Speak er: reproduces the audio.

Chapter 1

CONNECTORS - POCKETDISH

ONNECTORS - DOCKING STATION

The USB Host and Device connector type s used on the PocketDISH are: USB Mini Type A (USB-A) and USB Mini Type B (USB-B).

Power (DC IN): connect to the AC/DC power ad apter t hat came wi th the Pock etD ISH.

USB-A (Host): connect USB (mass storage device) compatible equipment, like a camcorder, digital photo camera or a USB stick.

Headphone (center jack): connect to the ear buds that came with the PocketDISH. Multi-connection: connect the multi-connector from the docking station for use with

other multimedia devices. USB-B (Device): connect to a DISH Player-DVR satellite receiver or computer.

Power (DC IN): connect to the AC/DC power ad apter t hat came wi th the Pock etD ISH.

Video: record the video only from a TV. For recording audio, also connect the analog AV-cable to the AV in connector.

AV out: send the audio and video from the PocketDISH to a TV.

AV in: record audio and video from a TV or audio device onto the PocketDISH.

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GETTING STARTED

Use this information to get started and connect your PocketDISH to other devices.

•UNPACK THE POCKETDISH

•F

IRST TIME USE

•BASIC OPERATION

•CONNECT A DISH PLAYER-DVR SATELLITE RECEIVER

•CONNECT A COMPUTER

•CONNECT A TV

•C

ONNECT AN AUDIO DEVICE

•CONNECT THE DOCKING STATION

•CONNECT A USB MASS STORAGE DEVICE

•MAIN MENU STRUCTURE

•THE REMOTE CONTROL UNIT (RCU)

Getting Started

Connections and Setup

Chapter 2

UNPACK THE POCKETDISH

Carefully unpac k the contents of the box and confirm that all the parts are included. Examine all parts for damage that may have occurred during shipment. If you find any damage, stop

unpacking the box and contact the store where you bought the PocketDISH.

Keep the plastic packaging away from children . The plastic packaging may cling to the nose and mouth and cause suffocation.

Keep the packaging materials for a period of time. In case of warranty claims, return the PocketDISH in the original packaging to protect the electronics. Failing to do so might void the warranty.

CONTENTS OF THE BOX

1 PocketDISH 2 Stereo ear buds 3 Analog AV (audio/video) cable

red = right (R), white = left (L), yellow = video 4 Docking station 5 AC/DC adapter 6 USB cable 7 USB adapter cable 8 Documentation (not sho wn) 9 Remote Control with batteries (not shown) 10 Travel case (not shown)

Page 7

Getting Started

FIRST TIME USE

Your PocketDISH has a rechargeable LiPo ba ttery. Before first use , charg e t he batte ry accor ding the given instructions.

The LiPo battery is a high capacity p ower source. Do not use another batte ry charger or AC/DC adapt er. For your safety, charge the LiPo battery only with the AC/DC adapter that came with the PocketDISH. Failing to do so can cause permanent damage to equipment and can result in serious personal injury.

1 On the PocketDISH, install the DC plug into the

DC IN socket. 2 On the AC/DC adapter, flip down the pins. 3 Insert the AC plug into a 110Vac/60Hz wall

socket (power). 4 On the PocketDISH, note that the CHG indicator

comes on. 5 Wait until the CHG indicator starts to flash.

This can take up to 4 hours. Now the battery is

charged and the PocketDISH is ready for use. 6 Remove the AC plug from the 110Vac/60Hz

wall socket. 7 Remove the DC plug from the DC IN socket.

Chapter 2

BASIC OPERATION

The PocketDISH has a battery saver which shuts down the display or the entire PocketDISH after a certain period of time. You can change these settings in the Setup - Power menu. Note that any change will influence battery power life span.

1 Press the ON key for at least four seconds. 2 The ON indicator comes on. 3 Allow the PocketDISH time for the desktop

to display.

4 If the PocketDISH does not start up or

shuts down immediately, use the AC/DC adapter to power the PocketDISH and charge the battery.

OFF

1 Press the OFF key for at least four seconds. 2 The shut down screen displays. 3 Allow the PocketDISH time to shut down. 4 Connect the AC/DC adapter as described

to make sure that the battery stay s charged and ready for use.

BASIC NAVIGATION

1 Use the  keys to navigate. 2 P ress ON to access a feature. 3 Press OFF to exit a feature.

POWER SETTINGS - BATTERY SAVING

1 P ress the upper Set up key to open the

Setup menus.

2 Use the upper and bottom Setup key to

select the Display setup screen option.

3 Press the center S et up key and use th e

 keys to select the Power icon and press ON.

4 Use the  keys to navigate through the

Battery and DC-power operation settings for Power Off, Standby, Backlight Off and

Hard Drive. 5 Use the  keys to change the setting. 6 Press OFF to activate the settings and exit

the menu.

Page 8

Getting Started

CONNECT A DISH PLAYER-DVR SATELLITE RECEIVER

When connected to an external device, the PocketDISH uses more power than normal. Therefore connect the PocketDISH to power to prevent an unwanted shutdown.

1 Connect the PocketDISH to power. 2 Turn the receiver and the PocketDISH on. 3 On the receiver, locate the USB port and

connect the USB cable.

4 On the PocketDISH, locate the USB-B port

and connect the USB cable.

5 On the receiver, the USB connection pop-up

displays.

6 On the PocketDISH, the "USB cable attached"

pop-up displays. The PocketDISH keys are temporarily disabled.

7 Now you can transfer the selected files from

the receiver to the PocketDISH or manage the content on the PocketDISH via the receiver.

8 Using the DISH Network remote control unit:

a Select Add and press the SELECT key i f you

want to transfer D ISH Netwo rk conten t to th e PocketDISH.

b Select Manage and press the SELECT key if

you want to view or delete content on the PocketDISH.

Chapter 2

CONNECT A COMPUTER

When connected to an external device, the PocketDISH uses more power than normal. Therefore, connect the PocketDISH to power to prevent an unwanted shutdown.

The PocketDISH is compatible with Windows ME/2000/XP and Mac OS 10.2.4 or higher. Note that on some Windows versions the PocketDISH displays in the Windows Explorer as a Removable Disk.

1 Connect the PocketDISH to power. 2 Turn the computer and the PocketDISH on. 3 On the comput er:

a Close all programs. b Locate the USB port and connect the USB cable.

4 On the PocketDISH:

a L ocate the USB-B p ort and con nect the US B cable. b Now the "USB cable attached" pop-up displays. c The PocketDISH keys are temporarily disabled.

WINDOWS PC

5 Open Windows Explorer and locate the PocketDISH

drive.

6 Double click the PocketDISH drive to get full access

to its hard drive as if you are working on your PC.

MAC

5 On the desktop, locate the PocketDISH icon. 6 Double click the PocketDISH icon to get full access to

its hard drive as if you are working on your Mac.

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Getting Started

CONNECT A TV

When connected to an external device, the PocketDISH uses more power than normal. Therefore, connect the PocketDISH to power to prevent an unwanted shutdown.

1 Connect the PocketDISH to power. 2 Turn the PocketDISH on.

PLAYBACK

3 Install the analog AV-cable directly in the AV

connection (center jack) of the PocketDISH.

4 On your TV, locate the red (R), white (L) and

yellow (video) RCA connectors (Out).

5 Connect the RCA connectors of the analog

AV cable, and match the colors with the applicable connectors on your TV.

6 Press the TV/LCD key for at least three seconds

to toggle between LCD and TV. When TV is selected, the TV OUT indicator comes on.

RECORDING (VIDEOCORDER, SCHEDULER)

For detailed instructions, pl ease refer to Getting Started - Connect the Docking Station on page 13.

Chapter 2

CONNECT AN AUDIO DEVICE

When connected to an external device, the PocketDISH uses more power than normal. Therefore, connect the PocketDISH to power to prevent an unwanted shutdown.

1 Connect the PocketDISH to power. 2 Turn the PocketDISH on.

PLAYBACK

3 Install the analog AV-cable directly in the AV

connection (center jack) of the PocketDISH.

4 On your audio device, locate the red (R) and

white (L) RCA connectors (Out).

5 Connect the RCA connectors of the analog

AV cable, and match the colors with the applicable connectors on your audio device.

6 Do not install the yellow (video) connector.

RECORDING (AUDIOCORDER, SCHEDULER)

For detailed instructions, please refer to Getting Started - Connect the Docking Station on page 13.

Page 10

Getting Started

CONNECT THE DOCKING STATION

When connected to an external device, the PocketDISH uses more energy than normal. Therefore always connect the PocketDISH to the power to prevent an unwanted shutdown.

If you want to record from the S-VHS connection (Video), please note that this connection operates as a video in connection only. Do not forget to connect the analog AV cable for the audio as well.

1 Connect the PocketDISH to the docking station. 3 Connect the analog AV cable to the docking

station (AV in). 4 Connect the docking station (DC in) to power. 5 Turn the PocketDISH ON.

RECORDING (AUDIOCORDER, SCHEDULER)

6 On your audio device, locate the red (R) and

white (L) RCA connectors (Out). 7 Connect the RCA connectors of the analog

AV cable, and match the colors with the applicable

connectors on your audio device. 8 Do not install the yellow (video) connector.

RECORDING (VIDEOCORDER, SCHEDULER)

6 On your video device, locate the red (R), white

(L) and yellow (video) RCA connectors (Out). 7 Connect the RCA connectors of the analog

AV cable, and match the colors with the

applicable connectors on your

video device

Chapter 2

CONNECT A USB MASS STORAGE DEVICE

A USB mass storage device, is a digital multimedia device that can communicate with another multimedia device. For example, connecting to a computer without the need to install additional software.

Consult the user’s guide that c ame wi th your USB stick, MP3 player, digital photo or video came ra if it is compliant with the USB mass storage device protocol. If yes, the PocketDISH can get the files from it.

1 Connect the PocketDISH to power. 2 Turn the PocketDISH and the USB device on. 3 Connect the USB adapter cable to the USB

cable.

4 On the USB device, locate the USB port and

connect the USB cable.

5 On the PocketDISH, locate the USB-A port

and connect the USB adapter cable.

6 Allow the two devices time to recognize each

other.

7 On the PocketDISH:

a The "USB device connected - Please wait ..."

pop-up displays. b Wait until the browser screen displays. c Now you can transfer files from the USB

device to the PocketDISH .

Page 11

Getting Started

MAIN MENU STRUCTURE

The operation of your PocketDISH is done via selection and installation menus. The options are shown on the desktop (which appears directly after power up), are:

Some menus have sub-menus which may be displayed at the right side of your screen. With the Setup keys, depending on the menu, you can lock and unlock the keys, access additional file info, delete or rename a file, hide/show thumbnails, start a recording manually or create another folder to organize your files.

Video: access the folder that holds the video files.

Scheduler: access the scheduler from where you can set your timers.

Music: access the ARCLibrary that holds the folders for the audio files.

AudioCorder: access the audio recorder.

Photo: access the folder that holds the digital photos and images.

Help: access the on-screen help.

Browser: access to display all folders

and playlists on the hard drive.

Setup: access the setup menu to personalize the system settings. You can modify the Display, Appearance, Sound, PlayMode, Clock, Power, Rating locks and System se ttings.

Games: access the game console.

Resume: continue from the last

played audio or video file.

Built-in speaker on/off: toggles between speaker (off) and headset

(on). VideoCorder: access the video recorder.

Lock keyboard:

locks or unlocks the

keys for use. The

 keys still

function to set the volume.

Chapter 2

THE REMOTE CONTROL UNIT (RCU):

RCU Function RCU AV700E

Standby/ON: when on AC power, set the PocketDISH on or in standby. OFF: when on battery power, shut down the PocketDISH.

Number keys: enter numerical data. 0..9 TV:

switches between the PocketDISH screen or a TV.

Play: starts the playback of a selection. Enter: acknowledges a selection.

Page Up: moves the cursor up one page.



: to move the cursor Left, Right, Up or Down.

Page Down: moves the cursor down one page. Stop: stops the playback of a selection.

Escape: quits a selection without saving. Upper, Center and Bottom Setup keys: to open and navigate

through the Setup screens.

TV:

not used.

?: opens the Setup menu. Volume +/-: increase s or decre a se s the sou nd lev el.

Volume Mute: shuts down the sound temporarily.

Page 12

DISH NETWORK AUDIO/VIDEO

This chapter helps you learn how to transfer and playback DISH Network audio and video recordings.

•INTRODUCTION

•SEND MY RECORDINGS FROM THE DISH NETWORK RECEIVER

•PLAYBACK THE DISH NETWORK RECORDINGS

•ADDITIONAL FEATURES

DISH Network Audio/Video

Transfer and Playback

Chapter 3

INTRODUCTION

It is possible to transfer your recorded programs from your compatible DISH Network receiver onto the PocketDISH when connected with the USB cable. Please note that recorded content from the DISH Network audio will also appear in the Video folder of the PocketDISH.

After you connect the PocketDISH to your compatible receiver, a pop-up message displays that asks you what you want to do: Manage or Add the PocketDISH content.

If you select and confirm the Manage option, you can access the Video, Music and Photo folder on the PocketDISH.

If you select and c onfir m the Add option, you c an ac cess the " My Re cordin gs" list of the re ceiv er, which is where you can send files to the PocketDISH.

When connected, you can acce ss the PocketD ISH co nten t from t he recei ver’s Mult imedi a optio n in the Main Menu.

For the recordings available in the "My Recordings" list of the receiver, it is only possible to transfer content from this list to the PocketDISH, and not vice-versa.

Page 13

DISH Network Audio/Video

SEND MY RECORDINGS FROM THE DISH NETWORK RECEIVER

1 Use the USB cable to connect the PocketDISH to the receiver. 2 On the receiver’s PocketDISH pop-up, select Add. The "My Recordings" list displays. 3 On the receiver’s remote control, use UP and DOWN ARROW and SELECT to select the

recordings that you want to transfer. Before each selected event, a mark in the check box displays.

4 Press RIGHT ARROW to Select Send Video and press SELECT. On the TV, the

"Transferring PocketDISH Events" pop-up displays. 5 Allow the receiver time to transfer the selected recordings until DONE displays. 6 On the remote control, press SELECT.

CONNECT THE POCKETDISH SELECT RECORDINGS EVENT TRANSFER IS COMPLETED

Chapter 3

PLAYBACK THE TRANSFERRED DISH NETWORK RECORDINGS

BASIC OPERATION

The PocketDISH always remembers where you sto pped the las t file for playb ack. On the desktop , select Resume to start playback from that point forwards.

1 Turn the PocketDISH on. 2 Allow the PocketDISH time for the desktop to display. 3 Select the Video icon (also used for playback of DISH Network audio recordings). 4 Press ON to view the folder content. 5 Select the DISH Network folder and press ON to view the video files. 6 Select the desired video file. 7 Press ON to playback the DISH Network video or audio file. 8 Press OFF to end playback.

SELECT DISH NETWORK SELECT YOUR FILES ADDITIONAL OPTIONS

Page 14

DISH Network Audio/Video

ADDITIONAL FEATURES

WHEN VIEWING THE VIDEO FOLDER WHEN VIEWING THE VIDEO FILE

■ Info: displays additional information. ■ Info: to show additional information.

■ Folder management: accesses the

folder options (if available).

■ File management: accesses the file

options (if available).

- Create: makes a new folder. - Delete file: deletes the file.

- Delete: deletes the folder and its content.

- Rename file: renames the file.

- Rename: renames the folder. - Create Folder:

makes a new folder.

■

Hide thumbnails: displa y only the folder and file names.

■ Show thumbnails: display

the available thumbnails.

■

Hide thumbnails: disp lay only the folder and file names.

■ Show thumbnails: display the

available thumbnails.

■ Reset thumbna ils : d el et e the cu rrent

thumbnails and replace them with new ones.

■ Reset thumbnails: delete the current

thumbnails and replace them wit h new ones;

■ Built-in speaker on/off:

toggles between speaker (off) and headset (on).

■ Built-in speaker o n/off: toggles

between speaker (off ) and headset (on).

■ VideoCorder: access the

VideoCorder menu.

■ VideoCorder: access the VideoCorder

menu.

Chapter 3

SPECIAL KEY FUNCTIONS

WHEN VIEWING THE VIDEO

■ Video settings: access the PlayMode (Single, Folder, All), Sound (Bass Boost,

Bass, Treble, Balance) and LCD (LCD Brightness, Video OSD) settings.

■ Built-in speaker on, Built -i n speaker off,: toggl e s between speaker (off) and

headset (on).

■ Video speed: set Normal speed (default) or slow motion (1/2, 1/4 or 1/8). Notice

that the sound is muted during playback in slow motion.

■ Video format: set Auto (Best playback size with respect to source), Maximized

image (scaled playback with respect to source, some clipping might occur), Full picture format (playback in original size, no clipping or scaling).

■ Set bookmark: set a bookmark manually. You can always start future playback

from this point forward.

■ Save frame as thumbnail: save t he current scene as a thumbnail for presentation

in the video browser.

■

Hide text overlay: remove the on- screen menu tempo rarily . Dep ending on the Vi deo settings, the on-screen menu can disappear automatically after a period of time.

ON key:

■ Pause: pauses the playback.

■ Play: continues from pause.

 keys:

■ Fast Forward: advance

quickly through a file.

■ Fast reverse: reverse quickly

through a file.

keys:

■ V o lume: increases or

decreases the volume.

Page 15

SECOND SOURCE AUDIO/VIDEO

This chapter gives you the proced ure how to trans fer audio or vide o files from dif ferent multimedia devices and play them back on the PocketDISH.

•INTRODUCTION

•INTERNET LINKS

•TRANSFER AUDIO/VIDEO FILES

•PLAYBACK A COMPATIBLE VIDEO FILE

•ADDITIONAL FEATURES

•PLAYBACK A COMPATIBLE SONG

•CREATE PLAYLISTS

•PLAYBACK PLAYLISTS

•INSTALL THE MPEG-4 TRANSLATOR

Second Source Audio/Video

Transfer and Playback

Chapter 4

INTRODUCTION

With your PocketDISH you can transfer video files from your computer, your camcorder, USB stick or any other multimedia device which operates as a USB mass storage device.

The PocketDISH cannot handle all video formats, but the MPEG-2 and the DivX/XviD simple profile MPEG-4 format are supported. If you encounter a format that is not supported, it is possible to convert the file into a format that the PocketDISH will playback.

On the hard drive of the Poc ketDISH y ou wil l find a set of P C tools ( MPEG-4 Translator) that you can use to convert video files into a playable format. You have to transfer the folder onto your computer, from where you can install the conversion tools.

Detailed instructions are given in the next chapter.

INTERNET LINKS

In addition to the playback of DISH Network content, the PocketDISH can also playback DivX/XviD

simple profile MPEG-4

encoded video files from other sources.

www.archos.com To buy your games and to get more information about your

PocketDISH and it’s available accessories. www.apple.com Get more information for iTunes and Mac compatibility. www.divx.com Get more information about the DivX video compression/downloads. www.xvid.org Get more information about the XviD video compression/downloads. www.virtualdub.com Get more information about VirtualDub video conversion/downloads. www.free-codecs.com Get the latest compression/decompression (codecs) plug-ins. www.digit al-digest.com Get the latest infor ma tion ab out d igit a l aud io and v ide o dev elo pment s .

Page 16

Second Source Audio/Video

TRANSFER AUDIO/VIDEO FILES

Note that the PocketDISH can display on your computer under different names. Possible names are PocketDISH or Removable Disk.

1 Onto your PC, shut down all programs before you start. 2 Use the USB cable to connect the PocketDISH to the PC. 3 Turn the PocketDISH on. Wait until the USB pop-up displays. 4 Your PC should recognize the PocketDISH. 5 Open Windows Explorer and notice that the PocketDISH displays as a drive. 6 Locate the folder in which you keep the Audio and Video files which you want to transfer. 7 J ust copy the desired files into the correct folder s on the PocketDISH. 8 I n the PC system tray (next to the clock), locate and click the "Safely remove Hardware" icon. 9 Disconnect the PocketDISH and wait until the automatic file update is completed.

POCKETDISH CONNECTED TRANSFER YOUR FILES (FOLDERS)SAVE DISCONNECT

Chapter 4

PLAYBACK A COMPATIBLE VIDEO FILE

BASIC OPERATION

The PocketDISH always remembers where you sto pped the las t file for playb ack. On the desktop , select Resume to start the playback from that point forward.

1 Turn the PocketDISH on. 2 Allow the PocketDISH time for the desktop to display. 3 Select the Video icon. 4 Press ON to access the content. 5 Select the desired video file. 6 Press ON to playback the video file. 7 Press OFF to end playback.

SELECT VIDEO SELECT YOUR FILES (FOLDER) PLAYBACK YOUR VIDEO

Page 17

Second Source Audio/Video

Additional Features

WHEN VIEWING THE VIDEO FOLDER WHEN VIEWING THE VIDEO FILE

■ Info: displays additional information. ■ Info: displays additional information.

■ Folder management: accesses the

folder options (if available).

■ File management: accesses the file

options (if available).

- Create: makes a new folder. - Delete file: deletes the file.

- Delete: deletes the folder and its content.

- Rename file: renames the file.

- Rename: renames the folder. - Create Folder:

makes a new folder.

■

Hide thumbnails: displa y only the folder and file names.

■ Show thumbnails: display

the available thumbnails.

■

Hide thumbnails: disp lay only the folder and file names.

■ Show thumbnails: display the

available thumbnails.

■ Reset thumbna ils : d el et e the cu rrent

thumbnails and replace them with new ones.

■ Reset thumbnails: delete the current

thumbnails and replace them wit h new ones.

■ Built-in speaker on/off:

toggles between speaker (off) and headset (on).

■ Built-in speaker on/off: toggles

between speaker (off ) and headset (on).

■ VideoCorder: access the

VideoCorder menu.

■ VideoCorder: access the VideoCorder

menu.

Chapter 4

SPECIAL KEY FUNCTIONS

WHEN VIEWING THE VIDEO

■ Video settings: access the PlayMode (Single, Folder, All), Sound (Bass Boost,

Bass, Treble, Balance) and LCD (LCD Brightness, Video OSD) settings.

■ Built-in speaker on, Built-i n speaker off: toggles between speaker (off) and

headset (on).

■ Video speed: set Normal speed (default) or slow motion (1/2, 1/4 or 1/8). Notice

that the sound is muted during playback in slow motion.

■ Video format: set Auto (Best playback size with respect to source), Maximized

image (scaled playback with respect to source, some clipping might occur), Full picture format (playback in original size, no clipping or scaling).

■ Set bookmark: set a bookmark manually. You can always start future playback

from this point forward.

■ Save frame as thumbnail: save t he current scene as a thumbnail for presentation

in the video browser.

■

Hide text overlay: remove the on- screen menu tempo rarily . Dep ending on the Vi deo settings, the on-screen menu can disappear automatically after a period of time.

ON key:

■ Pause: pauses the playback.

■ Play: continues from pause.

 keys:

■ Fast Forward: advance

quickly through a file.

■ Fast reverse: reverse quickly

through a file.

keys:

■ V o lume: increases or

decreases the volume.

Page 18

Second Source Audio/Video

PLAYBACK A COMPATIBLE SONG

BASIC OPERATION

The PocketDISH always remembers where you stopped the last f ile for playback. On t he desktop, select Resume to start the playback from that point forward.

1 Turn the PocketDISH on. 2 Allow the PocketDISH time for the desktop to display. 3 Select the Music icon and press ON to acce ss the content. 4 Make your selection from the library. 5 Press ON to access the content. 6 Select the desired song. 7 Press ON to playback the song. 8 Press OFF to end playback.

SELECT MUSIC SELECT YOUR SONG (FOLDER) PLAYBACK YOUR SONG

Chapter 4

Additional Features

WHEN VIEWING THE AUDIO FOLDER WHEN VIEWING THE SONGS

■ Open playlist pane: opens the playlist. ■ Open playlist pane: opens the playlist.

■ Info: to show additional information. ■ I n fo : to sh ow ad d itional informat io n .

■ Folder management: accesses the

folder options (if available).

■ File management: accesses the file

options (if availabl e).

- Create: makes a new folder. - Delete file: deletes the file.

- Delete: deletes the folder and its content.

- Rename file: renames the file.

- Rename: renames the folder. - Create Folder:

makes a new folder.

■ Built-in speaker on/off:

toggles between speake r (off) and headset (on).

■ Built-in speaker on/off: toggles

between speaker (off) and headset (on).

■ AudioCorder: access the VideoCorde r

menu.

■ AudioCorder: access the VideoCorder

menu.

Page 19

Second Source Audio/Video

SPECIAL KEY FUNCTIONS

WHEN PLAYING THE SONGS

■ Audio settings: access the PlayMode (Single, Folder, All), Repeat & Shuffle

(Normal, Repeat, Shuffle) Intro duration, Bass Boost, Bass, Treble and Balance settings.

■ Built-in speaker on/off: toggles between speaker (off) and headset (on).

■ Current song info: displays additional informatio n.

■ Set bookmark: set a bookmark manually. You can always start future playba ck

from this point forward.

■ Display Browser: displays the Browser menu.

■ Display playlist editor: opens the playlist editor.

■

Lock keyboard: locks or unlocks the keys for use. The

 keys still function to

set the volume.

ON key:

■ Pause: pauses the playback.

■ Play: continues from pause.

 keys:

■ Previous: starts the previous

song.

■ Next: starts the next song.

keys:

■ Volume: increases or

decreases the volume.

Chapter 4

CREATE PLAYLISTS

1 Turn the PocketDISH on. 2 Allow the PocketDISH time for the desktop to display. 3 Select the Music icon and press ON to access the content. 4 Press the upper Setup key to access the Setup menus. 5 Use the upper and bottom Setup key to select the "Open playlist pane" option. 6 Press the center Setup key to access the Playlist menu and select the desired song. 7 Use the Setup keys to add the song to the Playlis t. 8 Use the

 keys

to add the following song.

When you have finished, press the upper Setup key

to select the "Select right pane" option

and press the center Setup key.

10 Use the Setup keys again to select

Playlist management" and press the center Setup key. 11 Select the Save option, press the center Setup key and use the Setup keys to save the playlist. 12 Use the Setup keys to select

Playlist management" and press the center Setup key.

13 Select the Close option, press the center Setup key to exit.

SELECT MUSIC SELECT AND ADD YOUR FILES CLOSE THE PLAYLIST

Page 20

Second Source Audio/Video

PLAYBACK PLAYLISTS

Before a song from the Playlist plays back, you can change the playback sequence. Press the upper Setup key to access the Setup menu. Select the option Playlist management and select Shuffle.

1 Turn the PocketDISH on. 2 Allow the PocketDISH time for the desktop to display. 3 Select the Music icon and press ON to acce ss the content. 4 Select the Playlist and press ON. 5 Select the desired playlist for playback and press ON. 6 If desired, use the Setup keys to select "Playlist management" and select Shuffle an press

the center Setup key. 7 Press ON again to playback the songs in the selected Playlist. 8 Press OFF to end playback.

SELECT PLAYLIST SHUFFLE YOUR PLAYLIST PLAYBACK FROM THE PLAYLIST

Chapter 4

INSTALL THE MPEG-4 TRANSLATOR

When connected to an external device, the PocketDISH uses more power than normal. Therefore, connect the PocketDISH to power to prevent an unwanted shutdown.

The MPEG-4 Translator is only available for personal computers (PC). Note that on some Windows versions the PocketDISH displays in the Windows Explorer as a Removable Disk.

For Mac there are conversion tools available for purchase from www.divx.com.

1 Connect the PocketDISH to power. 2 Turn the computer and the PocketDISH on. 3 On the PocketDISH:

a. Locate the USB-B port and connect the USB cable. b. Now the "USB cable attached" pop-up displays. c. The PocketDISH keys are temporarily disabled.

4 On the PC:

a. Clos e al l pro gr am s. b. Locate the USB port and connect the USB cable. c. Create two new folders:

C:\PocketDISH\source

- C:\PocketDISH\codec\divx

d. On the PocketDISH drive, locate the folder: PocketDISH

drive\Data\Installation software

e. Copy the folder and its contents to

C:\PocketDISH\source.

Page 21

Second Source Audio/Video

WINDOWS MEDIA PLAYER (MP9, MP10)

Windows MediaPlayer 10 will only run on a PC with Windows XP or higher. 1 In the folder

C:\PocketDISH\source\PC software\MP9 or MP10. Double click your language

and locate the .exe file. 2 Double click the .exe file and follow the on-screen instructions.

DIVX CODEC

1 On www.divx.com, click the DivX tab and follow the on-screen instructions to download the

free standard DivX codec into

C:\PocketDISH\source\codec\divx.

2 Shut down all programs including e-mail, internet and anti-virus programs before

installation. 3 In the folder

C:\PocketDISH\source\codec\divx

locate the .exe file.

4 Double click the .exe file and follow the on-screen instructions.

VIRTUALDUB PROGRAM

For a seamless installation with the MPEG-4 Translator, install VirtualDub in its default folder C:\Program Files\VirtualDub when prompted.

1 In the folder

C:\PocketDISH\source\PC software\VirtualDub, locate the .exe file.

2 Double click the .exe file and follow the on-screen instructions.

MPEG-4 TRANSLATOR

This program uses the MP3 codec that came with Windows MediaPlayer. 1 In folder

C:\PocketDISH\source\PC software\MPEG4-Translator, locate the .exe file that suits

your language. 2 Double click the .exe file and follow the on-screen instructions.

Chapter 4

NOTES

Page 22

THE PHOTO ALBUM

This chapter gives you the procedure how to transfer photos or images from different multimedia devices and play them back on the PocketDISH.

•INTRODUCTION

•TRANSFER DIGITAL PHOTOS/IMAGES FROM THE COMPUTER

•TRANSFER DIGITAL PHOTOS FROM YOUR CAMERA

•VIEW A COMPATIBLE PHOTO OR IMAGE

•VIEW A SLIDESHOW

The Photo Album

Transfer and Playback

Chapter 5

INTRODUCTION

With your PocketDISH you can transfer digital photos (images) from your computer, camera, camcorder, USB stick or any other multimedia device which operates as a mass storage device.

The PocketDISH cannot handle all digital formats, but most of the JPEG and BMP formatted photos (images) fro m any ca mera are supp orted . If y ou encounter a for mat that is not su pported, it is possible to convert the file with use of commercially available programs such as Adobe Photoshop and Paint Shop Pro into a format that the PocketDISH will playback.

When you convert a photo (image) to JPEG or BMP, make sure you use the RGB color or Greyscale mode setting. Consult the user’s guide that came with the program for detailed instructions.

If you have photos (images) that are not digitally available to you, you can use a scanner to digitalize them. Onc e y ou s av ed t he sc anned photo (image) as .JPG or .B MP, you can transfer it to the PocketDISH for viewing. Consult the user’s guide that came with the scanner for detailed instructions.

Once the photos (images) are transferred to the PocketDISH, it is possible to view them separately or in a slideshow.

To display the photos (images) on a TV, it is recommended you change the Photo browser Image Display settings to Progressive to avoid screen flickering. Detailed instructions are given in the following section of this chapter.

In addition to the playback of DISH Network content, the PocketDISH can also display phot os or images from other sources. These photos (images) need to be either in JPEG (.JPG) or BMP (.BMP) format.

Page 23

The Photo Album

TRANSFER DIGITAL PHOTOS/IMAGES FROM THE COMPUTER

Note that the PocketDISH can display on your computer under different names. Possible names are

PocketDISH or Removable Disk.

1 On your PC, shut down all programs before you start. 2 Use the USB cable to connect the PocketDISH to the PC. 3 Turn the PocketDISH on and wait until the "USB cable attached" pop-up displays. 4 Open Windows Explorer and notice that the PocketDISH displays as a drive. 5 Locate the folder in which you keep the photos and images which you want to transfer. 6 Copy the desired files into the Pictures folder on the PocketDISH. 7 In the PC system tray (next to the clock), locate and click the "Safely remove Hardware" icon. 8 Disconnect the PocketDISH and wait until the automatic file update is completed.

POCKETDISH CONNECTED TRANSFER YOUR FILES (FOLDERS)SAFE DISCONNECT

Chapter 5

TRANSFER DIGITAL PHOTOS FROM YOUR CAMERA

With your PocketDISH you can transfer digital photos and images from your computer, camera, camcorder, USB stick or any other multimedia device which operates as a mass storage device.

1 Connect the PocketDISH to your camera as described in Getting Started - Connect a USB

Mass Storage Device on page 14.

2 On the PocketD ISH, in the left browser section (US B device), use the  and ON keys to

locate the photos (images). 3 Use the Setup keys to activate the right section (PocketDISH) and select the Pictures folder. 4 Press ON and select the desired folder. 5 Use the Setup keys to activate the left section and select the photo that you want to transfer. 6 Use the Setup keys to select "Copy file" or "Copy all files" as desired. 7 Press the center Setup key to execute the transfer from your camera to the PocketDISH,

notice that the "Copying File: file name" pop-up displays. Wait for the transfer to complete. 8 Turn the camera OFF and noti ce t hat the " USB de vice discon nected - Plea se Wait ..." pop-up

displays. Now you safely can remove the USB cable.

CAMERA (USB DEVICE) CONNECTED TRANSFER YOUR FILES (FOLDERS)SAFE DISCONNECT

Page 24

The Photo Album

VIEW A COMPATIBLE PHOTO OR IMAGE

BASIC OPERATION

1 Turn the PocketDISH on, allow the PocketDISH time for the desktop to display. 2 Select the Photo icon and press ON to access the content.

SETTING UP THE DISPLAY

1 Press the bottom Setup key and select the Photo browser settings. 2 Press the center Setup key to open the Photo browser settings. 3 Select Image Display and change the setting to Progressive to prevent screen flickering. 4 Press OFF to exit the Photo browser settings.

VIEWING A SINGLE PHOTO

1 Select the desired photo. 2 Press ON to view the photo. 3 Press OFF to exit the Photo viewer.

SELECT PHOTO SELECT YOUR PHOTO (FOLDER)VIEW YOUR PHOTO

Chapter 5

VIEW A SLIDESHOW

BASIC OPERATION

1 Turn the PocketDISH on, allow the PocketDISH time for the desktop to display. 2 Select the Photo icon and press ON to access the content.

SETTING UP THE SLIDESHOW

1 Press the bottom Setup key and select the Photo browser settings. 2 Press the center Setup key to open the Photo browser settings. 3 Select Image Display and change the setting to Progressive. 4 Select Picture Pause and select the desired viewing time. 5 Press OFF to exit the Photo browser settings.

VIEWING THE SLIDESHOW

1 Press the bottom Setup key and select the Slideshow option. 2 Press the center Setup key to view the slideshow. 3 Press OFF to exit the Slideshow.

SELECT PHOTO SELECT SLIDESHOW VIEW YOUR SLIDESHOW

Page 25

The Photo Album

Additional Features

WHEN VIEWING THE FOLDERS WHEN VIEWING THE FILES

■ Info: displays additional information. ■ Info: displays additional information.

■ Folder management: accesses the

folder options (if available).

■ File management: accesses the file

options (if available).

- Create: makes a new folder.

- Delete: deletes the file.

- Delete: deletes the folder and its content.

- Rename: renames the file.

- Rename: renames the folder. - Create Folder:

makes a new folder.

■

Hide thumbnails: displa y only the folder and file names.

■ Show thumbnails: display

the available thumbnails.

■

Hide thumbnails: disp lay only the folder and file names.

■ Show thumbnails: display the

available thumbnails.

■ Reset thumbna ils : d el et e the cu rrent

thumbnails and replace them with new ones.

■ Reset thumbnails: delete the current

thumbnails and replace them wit h new ones.

■ Photo browser set tings: opens the

Photo browser set tings menu.

■ Slideshow: starts the Slideshow from

the selected photo (image) forward.

■ Photo browser set tings: opens the

Photo browser set tings menu.

Chapter 5

Magnifying a photo might result in a poorer quality when viewing. This is related to the resolution of the original photo size. The bigger the file size, the better the magnification view will be.

HEN VIEWING THE PHOTOS

■ Display settings: opens the Display settings menu (Image Display - Progressive or

Interlaced, Picture Pa use - 2-30 seconds, Pictures to display - 1, 4 or 9 at the time)

■ File management: accesses the file options (if available).

-Info: displays additional information.

- Save as wallpape r: sa ve s and acti vates the c urr ent pho to as a desk top ba ckgr ound.

- Delete: deletes the file.

■

Zoom in: magnifies the photo up to three times (refer to the + marks in the display).

■ Zoom out: minimizes the photo. Note that beyo nd original size, more photo s are

shown, up to 9 at the time.

■

Rotate Picture: r o tates the photo counter-clockwise

(1-Pic view only)

■

Rotate Picture: rotates the photo clockwise

(1-Pic view only)

■

Hide text overlay: removes the on-screen menu temporarily

(1-Pic view only)

Page 26

THE BROWSER

This chapter gives you the description and operation for the PocketDISH Browser.

•DESCRIPTION

•HOW TO USE THE BROWSER

•ADDITIONAL FEATURES

The Browser

Description and Operation

Chapter 6

DESCRIPTION

Y o u can use the Brows er to access any file ty pe as if you ar e using a compu ter . The fi le operatin g system is much like Microsoft Windows Explorer.

The out-of-the box file system already has some system folders which can have sub-folders for easy navigation and file retrieval. The system folders are:

■ Data: hold s any file as if you are using a USB memory stick.

■ Info: holds all on-screen help information.

■ Mophun: holds all the downloaded games fr o m www.archos.com.

■ Music: holds the songs that you have transferred or the audio that you have recorded with the use

of the AudioCorder.

■ Pictures: holds the photos (images) that you have tran sferred.

■ Playlists: holds the playlists for easy listening of your songs.

■ Video: holds the (DISH Network) video files that you have tr ansferred or the video that you hav e

recorded with the use of the VideoCorder.

In the Browser itself, one file (UPDATE_AV700E.AOS) is displayed. This file is mandatory and may not be deleted! This file is required to recover the PocketDISH after a system crash or to facilitate future software upgrades.

You can extend the file system with your own created main folders and sub-folders as desired.

Page 27

The Browser

HOW TO USE THE BROWSER

BASIC OPERATION

Do not delete the system folders. They are directly connected to the icons on the desktop.

1 Turn the PocketDISH on. 2 Allow the PocketDISH time for the desktop to display. 3 S elect the Browser icon. 4 Press ON to access the folder list. 5 Use the Setup keys to edit the files and folders as desired. 6 Make your selections as appl ic ab le. Please note that unsupported file formats can b een seen

in the folder, but the PocketDISH will not play or display the file content. These files can be viewed or played once trans ferr ed to a c omputer, which has the programs that go with the fi le (For example, *.doc is used by Micro s oft Word).

7 To exit the application, press OFF repeatedly until the desktop displays.

SELECT BROWSER SELECT YOUR FOLDER SELECT/PLAYBACK YOUR FILE

Chapter 6

Additional Features

WHEN VIEWING THE FOLDER WHEN VIEWING THE FILE

■ Select left pane: activates

left column for selections.

■ Select right pane: activates

right column for selections.

■ Select left pane: activates left

column for selections.

■ Select right pane: activates

right column for selections.

■ Info: displays additional information. ■ Info: displays additional information.

■ Create folder: makes a new folder .

■ D e le te file : deletes the file.

■ Delete folder: deletes the folder and

its content.

■ Rename file: renames the file.

■ Rename folder: renames the folder.

■ C opy file: copies a file to the active

folder in the other pane.

■ Copy all files: copies all file of the

selected folder to the active folder in the other pane.

■ Move files: moves the selection to

another location.

Page 28

THE VIDEOCORDE R

This chapter gives you the description and operation for the VideoCorder.

•DESCRIPTION

•OPERATION

The VideoCorder

Description and Operation

Chapter 7

DESCRIPTION

PocketDISH can record video from almost any source using the docking station and the analog AV-cable. When you use the analog AV-cable, make sure you use the source’s Line-out connection (which is not amplified).

USING THE DOCKING STATION AND ANALOG AV-CABLE

With the docking station connected to power, you can make audio recordings from almost any video source that has a Line-out connection.

FILE LOCATION

All recordings are stored in the Video folder. You can access this folder from the desktop by selecting the Video icon.

Page 29

The VideoCorder

OPERATION

1 Connect the PocketDISH as described in Getting Started - Connect the Docking Station on

page 13. 2 Allow the PocketDISH time for the desktop to display. 3 Select the VideoCorder icon and press ON. 4 In the pre-record screen, if necessary, use the  keys to set the recording level. 5 Press the center Setup key to access the VideoCorder Settings menu. 6 In the VideoCorder Settings menu, use the  keys to select:

a. For direct recordings, do not set the Scheduling parameters. b. The Rename option: press ON to rename the recording . c. The Source: (Auto, Composite [yellow RCA], S-Video, Black & White).

d. The Format (Aspect ratio): (Auto, 4:3, 5;3, 16:9, 2.35). 7 Press OFF to return to the pre-record screen and press the bottom Setup key. 8 Select the Record icon and press the center Setup key to start the recording. 9 Press OFF to exit the session.

SELECT AUDIOCORDER DEFINE THE RECORDING LEVEL SET THE RECORDING NAME/SOURCE

Chapter 7

NOTES

Page 30

THE SCHEDULER

This chapter gives you the description and operation for the Scheduler.

•DESCRIPTION

•OPERATION

The Scheduler

Description and Operation

Chapter 8

DESCRIPTION

With the PocketDISH you can make timed recordings. The Scheduler contains the timers which you can set with use of the number keys on the PocketDISH remote control unit or with the  keys.

Page 31

The Scheduler

OPERATION

1 Connect the PocketDISH to your receiver as described in Getting Started - Connect a DISH

Player-DVR satellite receiver on page 9.

2 Allow the PocketDISH time for the desktop to display. 3 Select the Scheduler icon and press ON to access the timers. 4 Select a timer and press the  key to open the timer. 5 Use the PocketDISH remote control unit to make the settings. It is also possible to use the

 keys to make the desi red settings. 6 Press the upper Setup key to open the Setup menu. 7 Us e th e Setup keys to make save or clear the timer. 8 Press OFF to exit the Scheduler.

SELECT SCHEDULER SET THE TIMER SAVE/EDIT THE TIMER

Chapter 8

NOTES

Page 32

THE AUDIOCORDER

This chapter gives you the description and operation for the AudioCorder.

•DESCRIPTION

•OPERATION

•INCREMENTAL RECORDING

•EDITING

The AudioCorder

Description and Operation

Chapter 9

DESCRIPTION

PocketDISH can record audio from almost any source using the docking station and the analog AV-cable. When you use the analog AV-cable, make sure you use the source’s Line-out connection (which is not amplified).

USING THE DOCKING STATION AND ANALOG AV-CABLE

With the docking station connected to power, you can make audio recordings from almost any audio source that has a Line-out connection.

INCREMENTAL RECORDING

While recording the "Save fil e and st art a new r ecordi ng" opti on l ets you stop a current recordi ng and instantly start a new one (For example, breaking up a lengthy track or a live concert into separate digital files).

FILE EDITING

The PocketDISH lets you edit your audio files. You can cut out a section from a recording that you want to keep.

FILE LOCATION

All recordings are stored in the Music folder. You can access this folder from the desktop by selecting the Music icon. Select the folder:

Browse hard drive" to locate the recordings.

Page 33

The AudioCorder

OPERATION

1 Connect the PocketDISH as described in Getting Started - Connect the Docking Station on

page 13. 2 Allow the PocketDISH time for the desktop to display. 3 On the desktop, select the AudioCorder icon and press ON. 4 In the pre-record screen, if necessary, use the  keys to set the recording level. 5 Press the center Setup key to access the AudioCorder Settings menu. 6 In the AudioCorder Settings menu, use the  keys to select:

a. In the Set Title option, press ON to rename the recording. b. The Recording Format (WAV PCM = best quality, WAV ADPCM = good quality) c. Your input source (Analog Line-In for an audio device).

d. The Sampling (the higher the value, the better the quality, the bigger the file size). 7 Press OFF to return to the pre-record screen and press the bottom Setup key. 8 Select the Start recording option. Press the center Setup key to start the recording. 9 Press OFF to exit the session.

SELECT AUDIOCORDER DEFINE THE RECORDING LEVEL SET THE RECORDING NAME/SOURCE

Chapter 9

INCREMENTAL RECORDING

1 While recording, press the bottom Setup key to open the Setup menu. 2 Select the "Save file and start a new recording" option

3 T o end the current recor d ing and start a new one instan tl y, press center Setup key. The "Wait,

writing to disk" pop-up displays and the next recording is started.

4 To pause the recording:

a. Press the bottom Setup key to open the Setup menu. b. Select the Pause current recording option. c. Press the center Setup key.

5 When you want to continue the same recording, press center Setup key again (Resume).

Once the recordings have been completed, you can rename the files through the Music icon on the desktop. Select the Browse hard disk option and use the Setup keys to rename the recordings.

Once the PocketDISH is connected to the computer, you also can use the computer to rename the files or folders.

TOP CURRENT/START NEXT SONG SAVING THE CURRENT SONG RECORDING THE NEXT SONG

Page 34

The AudioCorder

EDITING

You can only edit the analog recordings, which have been made with use of the analog AV cable. You

cannot edit transferred songs.

1 On the desktop, select the Music icon and press ON. 2 Select the Browse hard drive folder and press ON. 3 Use the  keys to highlight the recording that you want to edit. 4 Press the bottom Setup key to open the Setup menu. 5 Select the File management option and press the center Setup key. 6 Select the Edit option.The recording starts to playback. 7 Use the  keys to locate the start point for the section that you want to edit. 8 Use the Setup keys to select the start point for cutting (Set Cut-in option). 9 Use the  keys to locate the end point for the section that you want to edit. 10Use the Setup keys to select the end point for cutting (Set Cut-out option). 11 Use the Setup keys to save the cut recording. Note that the original file is untouched.

SELECT THE EDIT OPTION SELECT CUT-IN/CUT-OUT SAVE THE CUTTED FRAGMENT.

Chapter 9

NOTES

Page 35

SYSTEM SETUP

This chapter explains how to personalize and set up your PocketDISH.

•DESCRIPTION

•SOUND MENU

•POWER MENU

•PLAYMODE MENU

•DISPLAY MENU

•DISPLAY APPEARANCE MENU

•SYSTEM MENU

•INSTALL A PERSONAL WALLPAPER

•SOFTWARE UPGRADES FROM THE INTERNET

System Setup

Description and Operation

Chapter 10

DESCRIPTION

From the desktop, you can use the Setup menu to personalize your PocketDISH. You can open the Setup menu with the Setup keys on the right side of the LCD screen.

The Setup menu gives access to:

■ Display: sets the Langua ge, the TV settings and the Video Output.

■ Appearance: sets the look and feel of the on-screen menus.

■ PlayMode: tells the PocketDISH how to playba ck the files.

■ Sound: sets your sound prefer ences.

■ Clock: sets the local ti m e.

■ Power: sets the Battery and DC-power options.

■ Rating locks: sets the age based vi ew ratings and allows for changing the Password. The

Password on the receiver is not the same Password as on the PocketDISH.

■ System: set, upgrade and review the system data (firmware).

THE SETUP MENU CHANGE PASSWORD

Page 36

System Setup

DISPLAY MENU

APPEARANCE MENU

In the Display menu, you can set:

■ Language: sets the menu language.

■ Action Icon Help: sets the Setup menu explanation on or off.

■ TV Standard: sets the NTSC (USA) or PAL (Europe) standard.

■ TV Format: sets the aspec t rat io 4:3, 16: 9 or Wide screen ( PAL).

■ Video Output: selects the PocketDISH or TV set for viewing.

■ LCD Brightness: sets the intensity of the LCD screen, the

battery lasts longer on a lower setting.

With the LCD Stability option, you can reduce the LCD flickering.

THE DISPLAY MENU

In the Appearance menu, you can set:

■ Wallpaper: selects a personal background as defined in the

Picture name option.

■ Picture name: select s a JPEG picture as a wallpaper.

■ Font outline: emphasizes the black on-screen texts.

■ Color scheme: selects another pre-defined menu header color.

■ Cursor color: select s another pre-defined cur sor color.

With the Previous settings option, you can delete the changes and recall the latest settings.

THE APPEARANCE MENU

Chapter 10

SOUND MENU

PLAYMODE MENU

In the Sound menu, you can set your personal preferences for:

■ Volume: sets the overall sound level.

■ Bass Boost: increases the current Bass level.

■ Bass: sets the lower sound frequencies.

■ Treble: sets the higher sound frequencies.

■ Balance: sets the balance between the left and right speaker.

With the Reset option you can return to the initial factory settings.

THE SOUND MENU

In the Audio playback you can set your preferences for:

■ PlayMode: sets the playback mode to Singl e, Fo ld er, All, Queue

(during the playb ack of t he song , you can sele ct t he next song fo r playback), or Scan (plays back only the intro of each song).

■ Repeat/Shuffle: sets the playback order to Normal, Repeat or

Shuffle.

■ Intro duration: sets playback time for ea c h intr o .

In the Video playback you can set your preferences for:

■ PlayMode: sets the playback mode Single, Folder and All.

■ Repeat/Shuffle: sets the playback to Normal or Repeat.

THE PLAYMODE MENU

Page 37

System Setup

CLOCK MENU

POWER MENU

In the Clock menu, you can set the local time:

■ Time Format: sets the 24 hour or 12 hour clock.

■ Year: sets the current year.

■ Month: sets the current month.

■ Day: sets the current da y.

■ Hour: sets the current hour.

■ Minute: sets the current minute.

With the Set option you must confirm the changes before they become active.

THE CLOCK MENU

In the Power menu, you can set the power save mode for battery operation as well as for DC-power operation:

■ Power Off: Battery operation only, sets the inactive usage time

before the PocketDISH completely shuts down automatically.

■ Backlight Off: sets the inactive usage time before the

PocketDISH turns off the display only.

■ Hard Drive: sets the inactive usage time be fore the Poc ketDISH

turns off the har d drive only. Note that this setting will af fect the response time for file access.

■ Standby: DC- Power operat i on onl y, sets the inactiv e usage ti me

before the PocketDISH goes into standby automatically.

THE POWER MENU

Chapter 10

RATING LOCKS

SYSTEM MENU

In the Rating locks menu, you can set your Rating locks and change your Password:

■ PG: Parental Guidance suggested (maybe not for all ages).

■ PG13: Parents strongly cautioned (not for under age of 13).

■

: Restricted, guidance suggested (maybe not for under age of 17).

■ NC17: Not admitted for under age of 17.

■ NR/AO: Not Rated - Adults Only.

With the Set new Password option, you can change the Password.

THE SYSTEM MENU

In the System menu, you can set or review:

■ ArcLibrary: set the update method.

With the Update ArcLibrar y option, you can manua lly update the file system after you have transferred files to the PocketDISH.

■ Firmware version: to review the current software version.

With the Update Firmware opt ion, you can manually upda te the software version once it is downloaded in the PocketDISH.

■ Product key : to review the product key that is required when

you buy a game or need help from the Customer Se rvice Center.

■ Hard Drive: to review the Free/Used status of the hard drive.

■ USB Port: to review the USB port status.

THE SYSTEM MENU

Page 38

System Setup

INSTALL A PERSONAL WALLPAPER

1 Look up a photo as described in the The Photo Album - View a Compatible Photo or Image

on page 41. 2 When the photo (image) is on-screen, press the upper Setup key to open the Setup menu. 3 Select File manage ment, press the ce nter key, select Save as wallpa per and press the center

key again. 4 Press OFF repeatedly to exit the session.

TO CHANGE THE WALLPAPER SETTINGS

1 On the desktop, press the upper Setup key to access the Setup menus. 2 Use the upper an d bo ttom Setup key to select the Display setup screen option and press the

center Setup key. 3 In the Setup menu, select the Appearance option and press ON. 4 In the Appearance menu, select your wallpaper (Wallpaper: On, Picture name: as desired). 5 Change the Font outline, Color scheme and Cursor color as appropriate. 6 Press OFF repeatedly until the desktop displays.

SELECT APPEARANCE MENU SELECT WA LLPAPER SELECT PICTURE NAME

Chapter 10

SOFTWARE UPGRADES FROM THE INTERNET

1 Download the latest software version from www.archos.com. to you computer. 2 Connect the PocketDI SH to the comp uter. Note that the "USB cable att a ch ed" p op-up displa ys. 3 On the computer, locate the PocketDISH drive and double click. 4 Note that a file called UPD ATE_AV700E.AOS is present. 5 On the computer, unzip the new software and copy it onto the PocketDISH drive. 6 When prompted, overwrite the current file. 7 In the PC system tray ( nex t to the clock), locate a nd click the "Safel y r e mov e Hardware" icon. 8 Safely disconenct the USB cable from the PocketDISH and do not touch any keys. 9 Note that the PocketDISH automatically installs the new software. 10 Wait until the desktop displays.

CONFIRM FILE REPLACEMENT DISCONNECT THE POCKETDISH UPDATE FINISHED

Page 39

TROUBLESHOOTING

This chapter provides help for questions or problems you may have.

•POWER

•DISH N

ETWORK

•CONNECTIONS

•FILES

•GAMES

•MULTIMEDIA

•COMPUTER

•IF NOTHING HELPS

Troubleshooting

Tips and Tricks

Chapter 11

Power

Question Possible Cause How to Resolve

1 The battery does not last

as long as I ex pected.

The unit has been connected to an external device.

■

When connected to an external device, the PocketDISH uses more power than normal. Therefore, always connect the PocketDISH to power to prevent an unwanted shutdown.

2 The PocketDISH switches

off automatically.

The battery power is down. ■

Connect the AC/DC adapter that came with the PocketDISH.

Power settings are set to save battery power.

a.Turn on the PocketDISH. b.Select the Setup icon. c.Press ON once. d.Select the Power icon. e.Press ON once. f. Set the Battery / DC power

operation options to a convenient value.

g.Press OFF twice or u ntil the

desktop displays.

Page 40

Troubleshooting

Question Possible Cause How to Resolve

3 The display turns black

after a few seconds.

Power settings are se t to save battery power.

a.Turn on the PocketDISH. b.Select the Setup icon. c.Press ON once. d.Select the Power icon. e.Press ON once. f. Set the Battery / DC power

operation options to a convenient value.

g.Press OFF twice or until the

desktop displays.

4 It seems that the battery

does not charge.

You did not use the correct AC/DC adapter.

■

You can only use the AC/DC adapter that came with the PocketDISH.

You did not install the AC/DC adapter correctly.

■

On the PocketDISH, make sure the CHG indicator is on.

■

Make sure the connections are made correctly.

General power failure. ■

Check your circuit breaker and make sure power is available.

Chapter 11

DISH Network

Question Possible Cause How to Resolve

4 It seems that the battery

does not charge.

LiPo battery is worn out.

■

Please contact our Customer Service Center.

5 Can I use PocketDISH and

AC/DC adapter abroad?

■

Yes you can. The AC/DC adapter can be used between 100Vac-240Vac / 50Hz-60Hz.

Question Possible Cause How to Resolve

1 I cannot transfer the DISH

Network content from the PocketDISH to another device.

DISH Network conten t is encrypted and meant for private use only.

■

This is normal. The content that you have subscribed to cannot be transferred to another device.

2 I cannot find my DISH

Network audio recordings.

These recordings are listed in the Video folder of the PocketDISH.

■

This is normal. On the receiver, the

DISH Network

audio

recordings are also saved in the “My Recordings” list.

3 I don’t hear any sound from

my headset.

The in-line volume control of the headset is set to minimum.

■

Adjust the in-line volume control to a higher level until sound is heard.

Page 41

Troubleshooting

Connections

Question Possible Cause How to Resolve

1 There seems to be no

connection between devices.

Your cable might be damaged.

■

Use another cable.

2 The USB cable does not fit

between the external device and the PocketDISH.

You did not use the USB adapter cable.

■

Install the USB adapter cable between the external device and the PocketDISH.

3 I cannot recor d from m y TV

or audio device.

You have made the wrong connections.

a.Install the docking station

first.

b.Install the AV-cable into the

AV in connection.

c.Ma tch the colors of the red

and white RCA connectors.

4 There is no video/audio on

my TV or audio device.

You have made the wrong connections.

a.If connected, check the

docking station connections.

b.Install the AV-cable into the

AV out connection.

c.Ma tch the color s of the RCA

connectors.

5 I don’t hear any sound from

my headset.

The in-line volume control of the headset is set to minimum.

■

Adjust the in-line volume control to a higher level until sound is heard.

Chapter 11

Question Possible Cause How to Resolve

6 The PocketDISH content

does not display on my TV screen.

On the PocketDISH, you did not select the corre ct Video out option.

a.Press and hold the TV/LCD

key for at least three seconds.

b.Now the TV screen displays. c.Use the PocketDISH ke ys or

the PocketDISH remote control unit as usual to select your video.

d.On shut down, the

PocketDISH automatically reverts to its own LCD screen.

7 Are USB hubs supported?

■

The PocketDISH will only work correctly when directly connected to the computer’s USB connector.

Page 42

Troubleshooting

Files

Question Possible Cause How to Resolve

1 I cannot play a file. You have a file format that is

not supported by the PocketDISH.

■

Use the MPEG-4 translator or Windows Media Player to convert your multimedia file into a playable format.

■

PocketDISH only supports the formats as specified in this manual.

You are limited by the Rating locks.

■

Enter your Password to view the file.

2 I cannot see a file but I

know it must be there.

You have a file format that is not supported by the PocketDISH.

■

On the desktop, select the Browser icon and review the folder. Unsupported files should be transferred to and kept in the Data folder (mass storage).

3 I cannot play i-Tunes You have purchased protected

(Apple-only encr ypted) music.

■

There is no solution.

Chapter 11

Games

Multimedia

Question Possible Cause How to Resolve

1 I cannot install new games. You do not have an Archos

licensed game.

■

Only use Archos licensed games.

2 The game does not play all

levels (restricted use).

You are using a playable demo.

■

Buy the full version from Archos.

3 Where can I buy games? ■

Please visit on the Internet www.archos.com

Question Possible Cause How to Resolve

1 I cannot transfer files from

my external device (e.g. camera) to the PocketDISH.

The external device is not a USB generic mass storage device. It needs drivers to operate correctly.

■

You only can transfer files from generic USB mass storage devices to the PocketDISH.

■

Transfer the files first to a computer and from there onto the PocketDISH.

2 I cannot synchronize with

Windows Media Player.

You only can synchronize from Windows Media Player to your PocketDISH.

■

In Windows Media Player locate the Sync tab and follow the on-screen instructions.

Page 43

Troubleshooting

Computer

Question Possible Cause How to Resolve

3 I cannot translate a fil e i nto

a format for the PocketDISH.

Windows Media Player cannot translate the file b ecause it is a protected file.

■

There is no solution for this issue.

If your problem or question is not listed in this section, please refer to the user’s guide that came with your computer or consult your computer retailer for advice.

Question Windows Mac

1 Which operating system is

supported?

Microsoft Windows ME/2000/ XP or higher.

Mac OS 10.2.4 or higher

2 Which USB drivers do I

need?

The PocketDISH acts as a mass storage device that is recognized by the listed operating systems.

3 The computer does not

recognize the PocketDISH.

Make sure the USB driver s that come with the computer’s operating system are installed completely.

Make sure the USB driv ers that come with the Mac operating system are installed completely.

Chapter 11

Question Windows Mac

4 File transfer seems to be

slow.

Your computer might only be USB 1.1 compatib le whic h has a lower transfer speed than USB 2.0.

Your computer might only be USB 1.1 compatible which has a lower transfer speed than USB 2.0.

5 Where can I get additional

technical support?

www.microsoft.com www.apple.com

6 My PocketDISH or

computer has strange file names.

You have not disconnected the PocketDISH properly.

In the PC system tray (next to the clock), locate and click the "Safely remove Hardware" ico n.

You have not disconnected the PocketDISH properly. In the Finder, please use the Eject button that display s b ehi nd the PocketDISH drive.

7 On the PocketDISH, I see

files that I did not create.

This is normal, sometimes the computer transfers files for proper operation of the devices.

This is normal, s ometimes the computer transfers files for proper operation of the devices.

8 I have trouble installing

Windows Media Player 10.

You are not running Windows XP or higher. Use Windows Media Player 9 or upgrade to Windows XP.

You cannot use the Windows Media Player, please use the Mac iTunes player together with the iT unes plug-in that you can download from www.archos.com.

Page 44

Troubleshooting

If nothing helps

Question Possible Cause How to Resolve

1 The PocketDISH is frozen,

none of the buttons work.

You have activated the “Lock keyboard” option.

■

Press the bottom Setup key until the padlock icon is selected.

■

Press the center Setup key to unlock the keys.

■

Press and hold OFF for at least 10 seconds or until the PocketDISH shuts down.

■

If you still need assistance after you have consulted the troubleshooting section, call Customer Service Center at: 1-877-300-8879 (toll free).

2 I forgot my Password. ■

Call the Customer Service Center at: 1-877-300-8879 (toll free).

Chapter 11

NOTES

Page 45

A-1

APPENDIX

This appendix informs you about warranty, compliance and agreements.

•EXTENT OF LIMITED WARRANTY

•LIMITATIONS OF WARRANTY

•LIMITATIONS OF LIABILITY

•LOCAL LAW

• FCC COMPLIANCE

•SOFTWARE DOWNLOADS

• LCD PIXEL POLICY

•COPYRIGHT AND TRADEMARKS

•IF YOU NEED ASSISTANCE

A-2

Appendix

EXTENT OF LIMITED WARRANTY

Archos warrants to the end user customer that Archos products will be free from defects in materials and workmanship for the duration of two years, which begi ns on the date of pur chase by the customer. Customer is responsible for maintaining proof of date of purchase.

For software product s, A rchos' limited warr anty appl ies onl y to a fail ure to e xecute pro gramming i nstruction s. Archos does not warrant that the operation of any product will be uninterrupted or error free.

Archos' limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

■ improper or inadequate maintenance or modification.

■ software, interfacing, media, parts, or supplies not provided or supported by Archos, or

■ operation outside the product's specifica ti ons.

If Archos receives, during the app licable warran ty period, no tice of a defect in any hardwar e product, whi ch is covered by Archos' warranty, Archos shall either repair or replace the defective product at Archos' option.

If Archos is unable to repair or replace, as applicable, a defective product which is covered by Archos' warranty, Archos shall within a reasonable time after being notified of the defect, refund the purchase price for the product.

Archos shall have no obligation to repa ir, replace or refund until the customer returns the defective product to Archos.

Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

Archos' limited warranty is only valid in the country of purchase.

This Limited Warr anty i s a l egal do cume nt. Keep i t i n a safe pl ace. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty.

Page 46

A-3

Warranty, Compliance and Agreements

LIMITATIONS OF WARRANTY

To the extent allowed by local law, neither Archos nor its third party suppliers make any other warranty or condition of any kind, whether express or implied, with respect to the Archos products, and specifically disclaim the implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

LIMITATIONS OF LIABILITY

To the extent allowed by local law, the remedies provided i n th i s Warranty Statement are the customer's sole and exclusive remedies.

To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall Archos or it's third party suppliers be liable for direct, indirect, special, incidental, or consequential damages, whether bas ed on cont act, tort, or any other legal theory and wheth er advised o f the possibility of such damages.

LOCAL LAW

This Warranty Statement gives the customer specific legal rights. The customer may also have other rights that vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to t he cust omer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

■ preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a

consumer (e.g., the United Kingdom).

■ o therwise restrict the ability of a manufacturer to enforce such discla ime r s or limitations, or

■ grant the customer additional warranty rights, specify the duration of implied warranties which the

manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

A-4

Appendix

FCC COMPLIANCE

This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not install ed and used in accordan ce with instructi ons, may cause harmful i nterference to r adio communications. However, there is no guarantee that interfere nce will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, whic h can be de term i ned by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■ Consult the dealer or an authorized service center technician for help.

SOFTWARE DOWNLOADS

EchoSt ar Technologies Corporat ion as desire s to supply you with sof tware updates to keep your Po cketDISH as up-to-date as technically possible. EchoStar Technologies Corporation makes no warranties with respect to the use of the supplied software downloads and specifically disclaims any implied warranties, including without limitation any warranties of mer chantability or fitness for any particular purpose.

EchoStar Technologies Corporation reserves the right, for whatever reason, to revise, change or modify the software that can be used by your PocketDISH without the obligation to notify or warrant any person or organization of such change. Therefore, please check the downloads that come via the EchoStar satellite or visit the internet site www.archos.com, on a regular basis, for the latest software available.

Modifications not authorized b y the manufacturer or EchoStar Technologies Corporatio n m ay voi d users authority to operate this device. FCC Part 15 - Operation is subject to the following two conditions:

1 This device may not cause harm fu l interference. 2 This device must accept any interference received including interference that may cause undesired operation.

Page 47

A-5

Warranty, Compliance and Agreements

LCD PIXEL POLICY

The LCD screen on your PocketDISH AV402E unit has been manufactured to rigorous standards to provide a high quality viewing experience. Neverthel ess, your LCD screen may have slight imperfections. This is not particular to the Archos screen, but to all devices which have LCD screens regardless of the original manufacturer of the LCD. Each product ven dor guarante es that his screen will cont ain no more than a cert ain number of defective pixels. Each screen pixel cont ains three dot element s (Red, Blue, and Green) . One or all of the dots in a given pixel ma y be stuck on or stuck of f. A sing le dot s tuck of f i s the least no ticeable . All th ree dots of a pixel stuck on is the most noticeable. Archos guarantees that its PocketDISH AV402E screen will have no more than 1 defective pixel (regardless if that pixel has one or more defecti ve dots). Thi s means that during the period of guarantee for your country or jurisdiction, if the screen on your product has two or more defective pixels, Archos will repair or replace your PocketDISH AV402E product at its cost. Thus, one defective pixel is not grounds for replacement or repair of the product.

© 2005 EchoStar Technologies Corporation. All rights reserved worldwide. This user’s guide has been provided pursuant to an agreement containing restrictions on its use. This user’s guide is also covered by Federal Copyright Law.

No part of this user’s guide may be copied, distributed, transmitted, stored in a retrieval system or translated into any human or computer language, in any form or by any other means, electronically, mechanically, magnetically, manually or otherwise or disclosure to third parties without the express written permission of EchoStar Technologies Corporation.

EchoStar Technologies Corporation is possibly in the possession of patents, requests for patent approval, trademarks, copyrights and other intellectual property with respect to the contents within this user manual. The submission of this User’s guide does not imply you have got any license or other legal right for the use of the here above mentioned without the express written permission of EchoStar Technologies Corporation.

All other trademarks are the property of their respective owners or companies.

A-6

Appendix

IF YOU NEED ASSISTANCE

1 Call the Customer Service Center at

1-877-300-8879 (toll free)

2 A Customer Service Representative will assist you. 3 Returned equipment must be packaged properly, using either the original shipping materials or the pack-

aging in which the replacement equipment is shipped. Include a copy of the Bill of Sale. Any items returned without a copy of the Pro o f of Pu r cha s e w ill be considered out of warranty. Follow the instructions given to you by the Customer Service Representative.