Dirt Devil Pro Power UD70172RM, Pro Power UD70172 User Manual

Pro Power™

Carpet + Hard Floor Cyclonic Upright

MANUAL

# 961151967 / ID115045 / R0 6/15
©2015 All rights reserved

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Model # UD70172

HI. WELCOME.

PRODUCT
REGISTRATION

For quick reference, please record your product information below.

Model #:

Mfg. Code:

(Mfg. code located on the back or bottom of product)

Warranty Registration

Be sure to register your product online at www.DirtDevil.com or
call 1-800-321-1134 to register by phone.

Hint: Attach your sales receipt to this Owner’s manual. Verification of date of purchase may be
required for warranty service of your Dirt Devil® product.

Congrats on purchasing your new Pro Power™
Carpet + Hard Floor Cyclonic Upright Vacuum.
Inside, you’ll find everything you want to know
from the tools to how to.

So what are you waiting for? LET’S GO.

™

This product uses the following parts:

BELT STYLE Style 5
PRE-MOTOR FILTER F97
EXHAUST FILTER F86

Find GENUINE Replacement Parts at www.dirtdevil.com

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3

TABLE OF
CONTENTS

Quick Start Assembly 6

Tools 9
How to 11

Troubleshooting 17

Limited Warranty 18

4

WARNING

IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY. IF
USED COMMERCIALLY WARRANTY IS VOID.

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including
the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.

WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:

• Fully assemble before operating.

• Operate cleaner only at voltage specified on data plate on bottom of cleaner.

• Do not leave appliance when plugged in. Unplug from outlet when not in use and before
cleaning or servicing.

• Do not use outdoors or on wet surfaces.

• Do not allow to be used as a toy. Not intended for use by children age 12 and under.
Close supervision is necessary when used by or near children. To avoid injury or damage,
keep children away from product, and do not allow children to place fingers or other
objects into any openings.

• Use only as described in this manual. Use only manufacturer’s recommended
attachments.

• Do not use with damaged cord or plug. If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, return it to a service center for
inspection prior to continuing use.

• Do not pull or carry by cord, use cord as handle, close a door on cord, or pull cord around
sharp edges or corners. Do not place product on cord. Do not run appliance over cord.
Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or appliance with wet hands.

• Do not put any objects into openings. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts. Brushroll continues to rotate when in the upright position.

• Turn off all controls before unplugging.

• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to
prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor.
Do not place cleaner on stairs or furniture, as it may result in injury or damage.

• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas
where they may be present.

• Unplug before connecting Turbo Tool.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.

• Do not use without filters and/or dirt cup in place.

• WARNING: This product contains chemicals known to the State of California to cause
cancer, birth defects or reproductive harm. WASH HANDS AFTER USING.

5

WARNING:

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is
wider than the other). This plug will fit in a polarized outlet only one way. If the plug
does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install the proper outlet. Do not change the plug in any way.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

• Avoid picking up hard, sharp objects with this product, as they may cause damage.

• Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.

• Brushroll continues to turn while product is turned on and the handle is in the upright
position. To avoid damage to carpet, rugs, and flooring, avoid tipping cleaner or setting it on
furniture, fringed area rugs, or carpeted stairs during tool use.

• Do not use sharp objects to clean out hose as they can cause damage.

• With brushroll on, do not allow cleaner to sit in one location for an extended period of time,
as damage to floor can result.

SAVE THESE INSTRUCTIONS

NOTICE

A THERMAL PROTECTOR HAS BEEN DESIGNED INTO
YOUR CLEANER TO PROTECT IT FROM OVERHEATING.
WHEN THE THERMAL PROTECTOR ACTIVATES THE
CLEANER WILL STOP RUNNING.

If this happens proceed as follows:

1. Turn cleaner OFF and unplug it from the electrical outlet.

2. Empty dirt cup.

3. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic lter,
rinsable lter, and HEPA lter. Clear obstructions if present.

4. When cleaner is unplugged and motor cools for 30 minutes, the thermal

protector will deactivate and cleaning may continue.

If the thermal protector continues to activate after following the
above steps, your cleaner needs servicing.

6

INSERT HANDLE
WITH KNOB IN
UNLOCKED ( ) POSITION.

TURN KNOB COUNTER­CLOCKWISE TO LOCK ( ).

SET YOUR HEIGHT ADJUST
FOR MAXIMUM CLEANING
PERFORMANCE.

PLUG IN THE CORD AND
PRESS HERE TO POWER
U P.

NOTE: See page 8 for details.

7

WRAP CORD AROUND
CORD HOOKS AND ATTACH
PLUG END TO THE CORD.

7

QUICK START

PUSH HERE AND PULL
HANDLE BACKWARDS
TO RECLINE.

YOUR PRO
POWER™ IS READY
TO CLEAN!

NEED HELP?

Go to dirtdevil.com/support or
contact our Customer Service
Department at [phone]

Pick up the conversation on...

Twitter@DirtDevil

Facebook.com/DirtDevil

8

THE FOLLOWING HEIGHT SETTINGS ARE RECOMMENDED FOR
MAXIMUM CLEANING PERFORMANCE.

1. Hard Floor Setting: Great
for tile, hardwood, linoleum
and more.

3. Mid Carpet Setting: Great for
mid pile carpet.

NOTE: If you’re not sure what type of carpet you have, choose a setting and if the upright is hard to push, change
the height to the next highest setting.

2. Low Carpet Setting: Great
for low pile carpet, door mats
and area rugs.

4. High Carpet Setting: Great for
plush and shag style carpets.

Not to be used for grooming a pet.

CAUTION

Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling,
always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in
injury or damage. When using tools, always ensure handle is in upright position.

CAUTION

79

TOOLS

ABOVE FLOOR CLEANING

2. Push the tools on the
Removable Hose for convenient
cleaning. When you're done,
twist & pull to take them off.

1. Pull hose grip out of bottom
tube for above floor cleaning.

10

EXTENSION WAND:
Attach to cleaning wand
for longer reach on above
and hard floor cleaning.

2-IN-1 COMBO TOOL: Use
the Crevice Tool for tight
spaces, corners and along
stair edges and baseboards.
Try the Dusting Brush for furniture,
table tops, lamps,
blinds and more.Press the
lock button (A) down and slide
to switch between modes.

TURBO TOOL®: For upholstered
furniture, draperies, mattresses
and stairs.

PET TURBO TOOL®: For pet
hair and debris on upholstered
furniture, draperies, mattresses
and stairs.

Unplug vacuum before connecting hose,
wand or tools.

COMPLETE
ON-BOARD TOOLKIT

OR

CREVICE TOOL

DUSTING BRUSH

A

*Accessories not included on all models.

*

Not to be used for grooming a pet.

CAUTION

WARNING

To reduce the risk of personal injury - Unplug before
cleaning or servicing. Do not use vacuum without dirt
cup or filters in place.

HOW TO

711

EMPTY THE DIRT CUP

Note: This would be a good point to check the condition of your filter. Dirty?
Check out page 12 for cleaning steps.

1. Dump the dirt when it's full.

3. Now ditch the dirt by pushing
the lower button (B).

2. Push the release button (A)
then pull out the dirt cup.

4. Place the dirt cup back in
bottom first. Push the top of the
cup against the back panel until
it clicks into place.

A

MAX

FILL

B

12

CLEAN THE RINSABLE FILTER

1. Remove the dirt cup.

3. Rinse with water until the dirt
disappears. Let it air dry for 24
hours or until dry.

2. See the filter beneath the
dirt cup? Lift it.

4. Put it back in all the way
to the bottom.

For replacement filter F97 visit dirtdevil.com or call us at [phone].

WARNING

To reduce the risk of personal injury - Unplug before
cleaning or servicing. Do not use vacuum without dirt
cup or filters in place.

713

HOW TO

CLEAN THE
EXHAUST FILTER

1. Push the tab on the front of the
cover to pivot out.

3. Put the dry filter back. Now
line up the filter cover with
the bottom tabs first and then
snap back into place.

2. Pull out the filter, rinse dirt
from both sides, and let air
dry for 24 hours or until
dry before reinstalling.

For replacement filter F86 visit dirtdevil.com or call us at [phone].

14

WARNING

To reduce the risk of personal injury – Unplug before
cleaning or servicing. Do not use vacuum without dirt
cup or filters in place.

CLEAN THE CYCLONIC
ASSEMBLY

1. Twist counter clockwise to open
the dirt cup. Pull tab on the
filter to remove it.

2. Tap out loose dust and debris.

3. Use the Dusting Tool to clean
the cyclonic assembly.

715

CLEAN THE
BRUSHROLL

CAUTION

To reduce the risk of injury from moving parts -
Unplug before servicing.

1. Turn your Pro Power™ over.
Use a Phillips screwdriver to
take off the 6 screws. Remove
the bottom plate.

2. Clean the brushroll.

3. Slide on belt with the lettering
on the outside.

HOW TO

16

NOTE: Any other servicing should be done by an authorized service representative. If appliance
is not working as it should, has been dropped, damaged, left outdoors or dropped into water,
take it to a service center prior to continuing use.

CAUTION

To reduce the risk of injury from moving parts - Unplug
before servicing.

1. Turn your Pro Power™ over.
Use a Phillips screwdriver to
take off the 6 screws.
Remove the bottom plate.

3. Slip belt around the brushroll
in area without bristles (A)
and metal pin (B). Align the
brushroll in pockets at end of
nozzle. Put the plate back on
and screw together.

REPLACE THE BELT

2. Then take off that old belt.
Slide on a new belt with the
lettering on the outside.

B

A

LUBRICATION:

The motor and brushroll are
equipped with bearings which
contain sufficient lubrication for
their lifetime. The addition of
lubricant could cause damage.
Do not add lubricant to motor
or brushroll.

For replacement belt style 5 visit dirtdevil.com or call us at [phone].

717

TROUBLESHOOTING

Any other servicing should be done by an authorized service representative. If appliance is not
working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it
to a service center prior to continuing use.

PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION

Vacuum
won’t run

1. Power cord not firmly
plugged into outlet.

1. Plug unit in firmly.

2. No voltage in wall plug. 2. Check fuse or breaker in home.

3. Blown fuse or tripped

breaker.

3. Replace fuse/reset breaker in home.

4. Thermal Protector activated. 4. Unplug and allow vacuum to cool for 30min.

(This willl reset the thermal protector)

Dust escaping
from vacuum

1. Dirt cup full. 1. Empty dirt cup.

2. Dirt cup not installed
correctly.

2. Review Dirt Cup removal & replacement.

3. Hose not installed correctly. 3. Review Hose installation.

4. Rinsable and/ or Filter
made with HEPA media
not installed completely.

4. Review Filter Removal and Cleaning.

Smoky/burning
smell detected

1. Belt broken or stretched. 1. Replace brushroll belt.

2. Brushroll is clogged. 2. Clear/remove debris from brushroll.

Vacuum tools
won’t pick-up

1. Hose clogged 1. Remove hose and tools; remove obstruction.

2. Dirt cup full 2. Empty dirt cup.

3. One or both filters are
clogged.

3. Remove both filters and clean.

4. Vacuum not picking
up debris.

4. Brushroll could be jammed or the belt

could be broken. Also check height adjust setting.

To reduce the risk of personal injury - Unplug before cleaning or servicing.

WARNING

LIMITED
WARRANTY

WHAT THIS WARRANTY COVERS

When used and maintained in normal household use and in accordance with the Owner’s Manual, your Dirt
Devil® product is warranted against original defects in material and workmanship. During the Warranty
Period, We will provide labor and parts, at no cost to you, to correct any such defect in products purchased
in the United States, U.S. Military Exchanges and Canada.

HOW TO MAKE A WARRANTY CLAIM

If this product is not as warranted, take or send the product to a Dirt Devil® Authorized Warranty Service
Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A.,
phone: [phone] OR visit Dirt Devil® online at www.DirtDevil.com. For additional assistance or
information concerning this Warranty or the availability of warranty service outlets, phone the Dirt Devil®
Consumer Response Center, Phone [phone], Mon-Fri 8am-7pm EST.

WHAT THIS WARRANTY DOES NOT COVER

This Warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and
equipment rental services), brushroll, belt, bags, filters, improper maintenance of the product, damage due
to misuse, acts of God, nature, vandalism or other acts beyond the control of Royal Appliance Mfg. Co.
(“Royal”, “we”), owner’s acts or omissions, use outside the country in which the product was initially
purchased and resales of the product by the original owner. This warranty does not cover pick up, delivery,
transportation or house calls. This warranty does not apply to products purchased outside the United
States, including its territories and possessions, outside a U.S. Military Exchange and outside of Canada.
This warranty does not cover products purchased from a party that is not an authorized retailer, dealer,

or distributor of Royal products.

OTHER IMPORTANT TERMS

This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed
under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement or repair
performed under this Warranty. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED
BY ROYAL. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL
ROYAL BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN
CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE
WHATSOEVER. Some states do not allow the exclusion of consequential damages, so the above exclusion
may not apply to you. This warranty gives you specific rights; you may also have others that vary from
state to state.

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