8
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Cleaner won’t
run
Cleaner won’t
pick-up or low
suction
Dust escaping
from cleaner
Cleaner tools
won’t pick up
1. Power cord not firmly
plugged into outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
1. Dirt cup not installed
correctly.
2. Dirt cup full.
3. Clogged filter.
4. Nozzle/dirt passage
clogged.
1. Dirt cup full.
2. Dirt cup not installed
correctly.
3. Hose not installed correctly.
4. Filter not installed correctly.
1. Hose clogged.
2. Dirt cup full.
3. Filter clogged.
1. Plug unit in firmly.
2. Check fuse or breaker in home.
Replace fuse/reset breaker.
3. Take to service center or call
1-800-321-1134.
1. Review dirt cup removal and
replacement - Pg. 7.
2. Empty dirt cup - Pg. 7.
3. Remove filter and clean - Pg. 7.
4. Remove nozzle access window;
remove obstruction OR Check nozzle
hose; remove obstruction - Pg. 7.
1. Empty dirt cup - Pg. 7.
2. Review dirt cup removal and
replacement - Pg. 7.
3. Review hose installation - Pg. 6.
4. Review filter installation - Pg. 7.
1. Remove hose and tools; remove
obstruction - Pg. 6.
2. Empty dirt cup - Pg. 7.
3. Clean filter - Pg. 7.
ANY OTHER SERVICING SHOULD BE DONE BY AN
AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
®
Dealer. Costs of any transportation to and from any place of repair are to be paid by the owner.
The service parts used in this unit are easily replaced and readily available from an authorized
Royal
®
Dealer or retailer. Always identify your cleaner by the model number and manufacturing
code when requesting information or ordering replacement parts. (The model number appears
on the bottom of the cleaner.)
WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING