DirtDevil Platinum Force User guide

OWNER’S MANUAL

Operating and Servicing

Instructions

©2001 All rights reserved # 1-1 13066-000

1/02

•

Please read these

instructions carefully before
using your Platinum Force

™

Upright.

• Let us help you put your

cleaner together or answer
any questions, call:

1-800-321-1134 (USA & Canada)
www.dirtdevil.com

Español - página E1

For quick reference, please record your vacuum
information below.

Model #:
Mfg. Code:

(Mfg. code located on the lower backside of cleaner)

WARNING:

Cleaner assembly may include small parts.
Small parts can present a choking hazard.

2

THANK YOU FOR YOUR PURCHASE

Congratulations, you are now the proud ownerof a Dirt Devil®Platinum Force™Upright. Dirt Devil

®

is pleased that you have selected this quality product and we hope it exceeds your expectations.
The Platinum Force

™

Upright with the patented Center Power Path™and 12 AMPmotor delivers

the power required for all of your cleaning needs. In addition, the MicroFresh

™

bag and HEPA
media filter keep the allergens and dust in the bag, where they belong. The automatic hose and
on-board tools are ready-to-use when you need them for above floor or upholstery cleaning.
Other features make cleaning easier such as the full bag indicator, the 7-position height adjust­ment, edge cleaning bristles, and a Scuff Guard

™

bumper.

Thank you for your support of Dirt Devil

®

.We are very proud of our products and hope that you

are equally satisfied with their quality and performance.
Visit our website at www.dirtdevil.com

TABLE OF CONTENTS

Feature Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4

How To Assemble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4

How To Operate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5

Carpet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5

Transporting Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5

Above Floor Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 6

Paper Bag Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . Page 6

HEPA Filter Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . Page 7

Belt Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8

Belt or Brushroll Removal and Replacement . . . . . . . . . . . . . . . . . . Page 8

General Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 9

Filter Pad Removal and Replacement . . . . . . . . . . . . . . . . . . Page 9

Lightbulb Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . Page 9

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 10

LIMITED WARRANTY

To the consumer, Royal Appliance Mfg. Co. warrants this vacuum cleaner to be free of defects in material or workmanship commencing upon the date of the origi­nal purchase. Refer to your vacuum cleaner carton for the length of warranty and save your original sales receipt to validate start of warranty period.

If the vacuum cleaner should become defective within the warranty period, we will repair or replace any defective parts free of charge. The complete machine must
be delivered prepaid to any ROYAL®Authorized Sales & Warranty Service Station. Please include complete description of the problem, day of purchase, copy of orig­inal sales receipt and your name, address and telephone number. If you are not near a Warranty Station, call the factory for assistance in the USA & CANADA:
1-800-321-1134. Use only genuine Royal®replacement parts.

The warranty does not include unusual wear, damage resulting from accident or unreasonable use of the vacuum cleaner. This warranty does not cover brushes, bags,
flat belts, filters, bulbs or fan damage. This warranty does not cover unauthorized repairs. This warranty gives you specific legal rights and you may also have other
rights. (Other rights may vary from state to state in the USA).

3

WARNING: TO REDUCE THE RISK OF FIRE,

ELECTRIC SHOCK OR INJURY:

WARNING:

To reduce the risk of electric shock, this appliance has a polarized plug (one blade wider than the other). This plug will
fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, con­tact a qualified electrician to install the proper outlet. Do not change the plug in any way.

THIS CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY

IMPORTANT SAFETY INSTRUCTIONS

When you use an appliance, basic precautions should be followed, including the following:

• READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

•ALWAYS FOLLOW THESE SAFETY INSTRUCTIONS.

• BRING CLEANER TO UPRIGHT POSITION WHEN USING THE HOSE AND ATTACHMENTS.

• DO NOT LEAVE CLEANER UNATTENDED WHEN PLUGGED IN.

• REGULARLY CHECK THE FILTERS TO CLEAN OR REPLACE.

•WARNING: DO NOT USE SHARP OBJECTS TO CLEAN OUT THE HOSE SINCE THEY COULD CAUSE DAMAGE.

•

WARNING: THE CORDS, WIRES AND/OR CABLES SUPPLIED WITH THIS PRODUCT CONTAINS CHEMICALS, INCLUDING
LEAD OR LEAD COMPOUNDS, KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND BIRTH DEFECTS OR
OTHER REPRODUCTIVE HARM. WASH HANDS AFTER USING.

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

• Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.

• Do not use outdoors or on wet surfaces. Electrical shock could occur.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Use only as described in this manual. Use only manufacturer’s recommended attachments.

• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors,
or dropped into water, return it to a service center for inspection. Call 1-800-321-1134 for the nearest service center.

• Do not pull or carry by cord, use cord as handle, close a door on cord, or pull cord around sharp edges or corners. Do
not run appliance over cord. Keep cord away from heated surfaces.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or appliance with wet hands.

• Do not put any objects into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that
may reduce air flow.

• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without dust bag and filters in place.

•Turn off all controls before unplugging.

• Use extra care when cleaning on stairs.

• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.

• Keep the vacuum cleaner on the floor. Only the hand-held vacuum cleaners may be set on furniture.

• Cleaner must be in the upright position to lift the rotating brush off the carpet when doing above floor cleaning.

• Do not use an extension cord with this vacuum cleaner.

• Store the vacuum cleaner indoors. Put the vacuum cleaner away after use to prevent tripping accidents.

• Using improper voltage may result in damage to the motor and possible injury to the user. Proper voltage is listed on the

cleaner plate.

SAVE THESE INSTRUCTIONS

4

Fig. 1

Fig. 2

HOW TO ASSEMBLE

Fig. 1

1. Non-Slip Grip

2. Handle Fastener

3. Extra Belt Storage

4. Hepa Filter

5. Headlight

6. Edge Cleaning Bristles

7. Scuff Guard

™

Bumper

8. Height Adjustment Knob

9. Full Bag Indicator

10. Carry Handle

FEATURES

Insert the four (4) screws into the
hole openings. Three screw holes
are located inside bag chamber.
The fourth screw hole is located
underneath bag chamber opening
(4). Secure by tightening the
screws with a Phillips screwdriver.

Push upper handle onto upright,
aligning upper handle with han­dle opening.

2.

TOOL REQUIRED: PHILLIPS SCREWDRIVER

LIST OF PARTS NEEDED:

1 handle screw 4 body screws 1 fastener

Gently push midsection onto
base . The midsection guides go
into the nozzle slots.

1.

Fig. 2

11. Crevice Tool (in extension wand)

12. Cord Guide

13. Extension Wand

14. Stretch Hose

15. Quick Cord Release

16. Upholstery Tool

17. Dust Brush

18. Power Cord

19. Handle Release Pedal

20. Power Pedal

21. Hose Wand

22. Bag Compartment

23. Bag Release

3.

1

2

3

4

1

2

3

4

5

6

7

8

9

10

11

14

15

18

17

19

20

21

22

23

Insert the ONE screw into hole
located on the back of handle.
Insert plastic fastener into front
of handle. Hold the fastener in
place when tightening.

4.

16

12

13

5

HOW TO OPERATE

Turn cleaner “on” by depressing
power pedal (on the back of the
cleaner).

Release handle by depressing
handle release pedal.

2.

• Turn Quick Cord Release
for easy cord removal.

• Plug cord into electrical outlet.

• Store cord in cord guide

(see Features - pg. 4) to
keep out of way while in use.

3.

1.

Carry Handle

Handle should be in the upright
position before adjusting the
carpet setting. T urn height
adjustment knob to match the
surface being cleaned. Once
height is selected, the nozzle
will go to the correct position
when the handle is lowered.

NOTE: Rotating brush could
cause area rug fringe to
become tangled within cleaner.
Use caution when vacuuming
throw rugs with fringe.

5.

Height

Adjustment

Knob

4.

CARPET SETTINGS

HANDLE RELEASE

ON/OFF RELEASE

QUICK CORD RELEASE

TRANSPORTING CLEANER

Use the convenient front carry
handle when lifting vacuum to
transport.

HOW TO ASSEMBLE CONTINUED

Place the bag compartment onto
the back of cleaner. Insert tabs at
bottom into grooves (located on
back bottom of body). Gently
snap panel into place.

1.

Snap the extension wand (with
crevice tool located inside) onto
the back of upper handle.

2.

3.

Place the upholstery tool and the
dusting brush into their locations.

On/Off
Switch

6

PAPER BAG REMOVAL AND REPLACEMENT

When the full bag indicator win­dow changes to yellow, check
the paper bag. It may be time
for a new paper bag.

Pull release lever and lift to
remove bag compartment.

Over trash receptacle, press
lever on bag holder to release full
paper bag.

1.

2.

3.

WARNING:

TO REDUCE THE RISK OF INJURY FROM MOVING PARTS - UNPLUG BEFORE SERVICING.

NOTE: You can tell your bag needs replacing when you experience less suction or when the full bag indicator changes to yellow. Do

not exceed marked fill line on paper bag.

HOW TO OPERATE CONTINUED

Full Bag
Indicator

Replace bag compartment.

NOTE: Cover MUST be
securely fastened before oper­ating.

5.

Slide collar of new paper bag
into bag holder. Hole in bag
should face out. IMPORTANT:
INSERT FINGER INTO HOLE
AND PUSH PAPER AWAY
FROM OPENING BEFORE
INSTALLING. NOTE: Be sure

lever on bag holder secures
bag collar into place.

4.

Cleaner must be in the upright
position to lift the rotating brush
off the carpet when cleaning
above the floor. Put cleaner in
its upright position. Suction is
automatically diverted to hose
when unit is in upright position.
Remove hose from the side of
the cleaner using the handle.

Remove crevice tool and exten­sion wand for above-the-floor
cleaning.

Remove crevice tool from wand
and fit on end of wand for addi­tional reach. NOTE: DO NOT

use crevice tool while in exten­sion wand.

Remove dust brush or upholstery
brush and attach to hose or wand
end to clean various surfaces.

1.

2.

3.

4.

ABOVE FLOOR CLEANING

CAUTION: BRUSH AGITATOR CONTINUES TO ROTATE WHILE HOSE IS REMOVED OR IN USE AT ALL TIMES WHILE CLEANER
IS ON. KEEP HAIR, LOOSE CLOTHING, FINGERS AND ALL BODY PARTS AWAY FROM BRUSH AREA WHILE CLEANER IS ON.

BAG TYPE: U

7

Loosen screw: the one (1)
screw at the top of filter cover.

NOTE: To prevent misplacing
screw, do not take screw com­pletely out of filter cover.

Gently lower filter cover from
body.

Grasp HEPA filter cartridge
and remove. IMPORTANT: Do

not clean with water.

For HEPA filter replace­ments call 1-800-321-1134
(USA & Canada).

1.

2.

3.

TOOL REQUIRED: PHILLIPS SCREWDRIVER

HEPAfilter part # 3-690320-001, is located on the side of cleaner.

NOTE:Unplug cleaner before changing filter.
NOTE:For best performance, replace filter yearly.

HEPA FILTER REMOVAL & REPLACEMENT

To replace: Insert HEPA filter
into housing (gasket on inside)
and push into place.

4.

Lift filter cover back into place.

Secure the one (1) screw at
the top of filter cover.

5.

6.

8

TOOL REQUIRED: PHILLIPS SCREWDRIVER

WARNING: TO REDUCE THE RISK OF INJURY FROM MOVING PAR TS - UNPLUG CLEANER BEFORE CHANGING BELTOR BRUSHROLL.

BELT OR BRUSHROLL REMOVAL & REPLACEMENT

PostScript Picture

(BrushrollRmv.eps)

5.

6.

With belt in place, pull and
slide brushroll into nozzle mak­ing sure that the brushroll end
caps are in the correct orienta­tion (5a). IMPORT ANT: Rotate

brushroll manually to make
sure belt is not twisted.

Reattach nozzle guard. Secure
by replacing the six (6) screws.

5a.

Flip cleaner to expose nozzle
base. Base should lay flat and
face up. To remove nozzle
guard, use Phillips screwdriver
to remove the six (6) screws.
Arrows show location of
screws. Lift nozzle guard off.

Lift and remove brushroll. Slide old belt off motor shaft.

Dispose of old belt.

1.

2.

3.

PostScript Picture

(BrushrollRmv.eps)

Place belt on motor shaft, then
slip brushroll through belt.
Place belt in area of brushroll
without bristles.

4.

BELT STORAGE

PostScript Picture

(BeltRmv.eps)

1.

2.

3.

TOOL REQUIRED: PHILLIPS SCREWDRIVER

Belt part # 3-910340-600, is located on the side of cleaner.

Loosen the one (1) screw
located at the top of filter cover.

Gently lower filter cover from
body.

Belt is stored on the inside of the
filter cover on top. Remove and
replace with another NEW belt.

4.

Replace filter cover. Secure
the one (1) screw at the top of
filter cover.

BELT STYLE: 12

Put cleaner into an upright
position. Remove the two (2)
screws located on either side
of the headlight lens.

Pull bulb out of socket to
remove. Do NOT tw ist. Push
bulb into socket to replace.

Secure the headlight lens by
replacing the two (2) screws.

1.

2.

3.

LIGHTBULB REMOVAL AND REPLACEMENT

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK - UNPLUG CLEANER BEFORE REMOVING OR REPLACING LIGHTBULB.
TOOL REQUIRED: FLATHEAD SCREWDRIVER

This cleaner uses a common auto­motive lamp #906, 13.0 volts. To
purchase bulb call 1-800-321-1134
or your local auto parts store.

9

Pull release lever and lift to
remove bag compartment.

Unscrew the two (2) screws
located on the inside of the
cleaner.

Remove the access panel and
remove all visible debris.

1.

2.

3.

GENERAL MAINTENANCE

Replace access panel. Secure
by replacing the two (2)
screws (4). Return bag com­partment to its position (4a).

4.

4a.

TOOL REQUIRED: PHILLIPS SCREWDRIVER

NOTE:Unplug cleaner before checking dirt path or filter.

Pull release lever on the bag
compartment. Pull away from
cleaner.

Remove filter and shake out
loose dirt. Replace filter.

1.

2.

Replace bag compartment.

For filter replacement part
#1-910115-000, please call
1-800-321-1134.

3.

DIRT PATH MAINTENENCE

FILTER MAINTENENCE

TROUBLE SHOOTING GUIDE

WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING

Problem Possible Reasons Possible Solutions

Cleaner won’t run 1. Power cord not firmly plugged into outlet. 1. Plug cord in firmly.

2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace
fuse/reset breaker.

3. Needs service. 3. Take to service center or call 1-800-321-1 134.

Cleaner won’t pick-up 1. Paper bag full. 1. Replace paper bag - Pg. 6.
or low suction 2. Paper bag not installed correctly. 2. Insert finger into hole and push paper away from

opening OR review paper bag removal and
replacement - Pg. 6.

3. Broken or worn belt. 3. Review belt removal and replacement - Pg. 8.

4. Carpet height setting is incorrect. 4. Set carpet height adjustment to appropriate
setting for carpet being cleaned - Pg. 5.

5. Unit misassembled resulting in air flow l eakage. 5. Reassemble unit / review assembly - Pg. 4.

6. Dirty HEPA filter. 6. Replace HEPA filter - Pg. 7.

7. Brushroll worn. 7. Review brushroll r emoval and replacement - Pg. 8.

8. Dirty bag chamber filter. 8. Review general maintenance - Pg. 9.

Dust escaping from cleaner 1. Paper bag full. 1. Replace paper bag - Pg. 6.

2. Paper bag not installed correctly. 2. Review paper bag installation - Pg. 6.

3. Puncture/hole in paper bag. 3. R eplace paper bag-Pg. 6. Clean/replace filters - Pg. 7.

4. No bag in cleaner. 4. Install bag & clean filter - Pg. 7.

5. Dirty bag chamber filter. 5. Review general maintenance - Pg. 9.

Cleaner tools won’t pick up 1. Hose clogged. 1. Rem ove hose and tools; remove obstruction - Pg. 3.

2. Bag inlet clogged. 2. Rem ove hose (Pg. 3) and paper bag (Pg. 6).

3. Paper bag full. 3. Replace paper bag - Pg. 6.

4. No bag in cl eaner, filter clogged. 4. Install paper bag (Pg. 6) and clean filter (Pg. 7).

Headlight not working 1. Bulb burnt out. 1. Replace bulb - Pg. 8.

2. Loose electrical wires. 2. Call 1- 800-321-1134 for nearest authorized
Royal®Dealer.

Cleaner is difficult to push 1. Carpet height setting is incorrect. 1. Set carpet height adjustment to appropriate

setting for carpet being cleaned - Pg. 4.

Brushroll not rotating 1. Broken belt. 1. Review belt removal and replacement - Pg. 8.

2. Brushroll jammed with an obstruction. 2. Turn the brushroll on/off switch to the “off” posi­tion. Turn the unit off and unplug. Remove the
obstruction. Plug unit back into outlet and turn the
power and brushroll switches to the “on” position.

Belt burns or breaks 1. Brush may be jammed with debris. 1. Remove brushroll - Pg. 8. Clean brush of debris.

2. Brush end caps are clooged with debris. 2. Remove brushroll - Pg. 8. Determine if end caps
rotate freely. If not, replace brushroll - Pg. 8.

3. Capet height setting is incorrect. 3. Set capet height adjustment to appropriate setting
for carpet being cleaned - Pg. 4.

ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE

CUSTOMER SERVICE (1-800-321-1134)

In the event that further assistance is required, see your Yellow Pages for an authorized Royal

®

Dealer. Costs of any transportation to
and from any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and readily available
from an authorized Royal

®

Dealer or retailer. Always identify your cleaner by the model number and manufacturing code when

requesting information or ordering replacement parts. (The model number appears on the back of the cleaner.)

10