DirecTV R15 User Manual

User Guide

DIRECTV Plus® Receiver

Safety & Care

Your DIRECTV Plus® Receiver has been de si gned and manufactured to st ringent quality and safety standards. You should, however, be aware of the following important precautions for safe and optimal use of t he equipment.

Important Safety Instructions

Meaning of sy mbols pri nted on the rear panel of the product:

•

The “ bolt of lightning” indicates un-insulated material within your unit may cause an electrical shock. For the safety of everyone in your household, please do not remove product covering.

•

The “exclamation point” calls attention to features for which you should read the enclosed literature closely to prevent operating and maintenance problems.

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparat us near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance with the manufa cturer’s instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliﬁ ers) that produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not ﬁ t into your outlet, consult an electrician for replacement of the obsolete outlet.

TIP

We highly recommend plugging

the DIRECTV Plus Receiver into

a surge protector to prevent

damage from ﬂ uctuations in your

power supply.

WARNING

To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF

ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE

PERSONNEL.

DIRECTV Plus® - User Guide

iii

10) Protect the power cord from being walked on or pinched particula rly at plugs, c onvenience receptacles, and the point where they exit from the apparatus.

11) On ly use attachments/accessories speciﬁ ed by the manufacturer.

12) Use only with the cart, stand, tr ipod, bracket, or table speciﬁ ed by the manufacturer, or sold with the apparatu s . When a cart is used , use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13) Unplug this apparat us during lightning storms or when unused for long periods of time.

14) Refer all servicing to qualiﬁ ed service personnel. Servicing is required when the apparatus has been da m aged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatu s, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

• CAUTION: Avoid moisture to reduce the risk of ﬁ re or electr ic shock. The DIRECTV Plus Receiver should not be used near water (for example, kitchen sink, bathtub, pool, damp basement). Also, never spill liquid on the receiver, and do not place vases or other vessels containing liquid on top of it.

• Ensure proper ventilation — the vent slots on the DIRECTV Plus Receiver must be left uncovered to allow proper air ﬂ ow to the unit. Blocki n g the airﬂ ow to the unit could impair performance or damage your receiver and other components.

• Do not stack electronic components or other objects on top of the DIRECTV Plus Receiver. Also, do not stack the receiver on top of a “hot component” such as an audio power ampliﬁ er.

• Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet. Use of a surge protector is also recommended.

• Don’t overload power outlets or extension cords, which can result in the risk of ﬁ re or shock. It’s also important to use only the type of power source indicated on the markin g l a bel or in this manual.

• To prevent electrical shock, this apparatus shall be c onnec te d to a mains socket outlet with a protective earthing and fully inserted.

• Avoid audio hum or interference by inserting all cable plugs ﬁ rmly into their jacks. Also, place Audio/Video (A/V) cables to the sides of the TV back panel rather than down the middle once

Note to Satellite Dish Installer

This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code. Refer to article 810, in particular 810 -1 and 810-15, for required groundin g of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coa xial cable shield be connected to the grounding system of the build ing as close to the point of cable entry as practical .

The apparatus shall not be exposed to dripping or splashing a nd that no objects filled with liquids, such as vases, shall be placed on the apparatus.

Safety & Care

connected. Try not to coil any twin-lead cables and keep them away from A/V cables a s much as possible.

• Never insert objects of any kind into any openin gs in the DIRECTV Plus Receiver (other than the DIRECTV

Access Card as detailed in this chapter).

• Place it on a ﬂ at, hard surface — do not operate the DIRECTV Plus Receiver on a carpet or other padded surface.

• Always unplug your DIRECTV Plus Receiver before moving it.

• Always unplug the DIRECTV Plus Receiver, TV and other equipment before you connect or disconnect any cables.

• Leave the main power connector accessible the mains connector at the back of the unit in case of emergency shutdown

• CAUTION: Electric Shock — never attempt to disassemble the DIRECTV Plus Receiver yourself; always t ake it to a qualiﬁ ed service person when repair is required. Opening or removing covers may expose dang erou s voltag e or other risks, and incorrect reassembly can cause shock when receiver is subsequently used. Attempted self-repair may also void your warranty. Changes or modiﬁ cations not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer) could void the user’s authority to operate the equipment.

• Do not drop your DIRECTV Plus Receiver and always move it with care.

• Have your DIRECTV Plus Receiver professionally serv ic ed. (Do not attempt to service it yourself.)

• Any change s or modiﬁ cations in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

For your information: The identiﬁ cation sticker can be located u nderneath or on the back of your receiver. The telecommunication network voltage used i s the category number 3.

IMPORTANT: Be sure not to place

your DIRECTV Plus Receiver near

anything WET or HOT!

'5)$% -%.5 2%# !#4)6% ).&/0/7%2

3%,%#4

/0%. /0%.

Important

This device incorporates an anticopy process technology that is protected by U.S. patents and other i ntellectual property rights. The anticopy proces s is licensed for non-commercial, home use only. Reverse engineering or disass embly is prohibited. Unauthoriz ed changes or modiﬁ cations to this equipment may void the user’s authority to operate it.

DIRECTV Plus® - User Guide

Chapter 1 – Getting Started

Welcom e ...............................................................................................................2

About Your DIRECTV Plus

Receiver .................................................................2

Making the Right Connections ............................................................................3

Hardware Reference .............................................................................................4

Getting Familiar ..................................................................................................6

Choose Your Setup ..............................................................................................9

Guided Setup & Activation ................................................................................16

Programming Your Remote Control ...................................................................18

Chapter 2 – What’s On

Watching TV .....................................................................................................20

The Guide ..........................................................................................................24

The Mini Guide .................................................................................................25

Recording Programs ............................................................................................26

Pay Per View .......................................................................................................28

The Playlist .........................................................................................................29

Chapter 3 – The Quick Menu

Using the MENU ...............................................................................................32

Settings ..............................................................................................................32

Audio Options ....................................................................................................33

Category Sort .....................................................................................................35

Pay Per View .......................................................................................................35

Find By ...............................................................................................................36

Date & Time ......................................................................................................37

Favorites .............................................................................................................37

Cal ler ID & Messages .........................................................................................38

Parental Controls ................................................................................................39

Quick Menu Features for Recording .................................................................. 42

Chapter 4 – Other Information

Tro ubleshooting ................................................................................................ 44

Limited 90-Day Warrant y ..................................................................................52

Product Info .......................................................................................................54

DIRECTV PROTECTION PLAN ...................................................................55

FCC Customer Information ...............................................................................56

Index ..................................................................................................................58

Welcome to the DIRECTV Family

1 2 3

4 5 6

7 8 9

VOL

MUTE PREV

DEFABC

JKL MNOGHI

TUV WXYZPQRS

DASH ENTER

CHAN

PAGE

INFO

BACK

AV1 AV2 TV

OFF

POWER

INPUT

EXIT

LIST

GUIDE

ACTIVE

SELECT

PWR

MODE SWITCH

Changes remote to control other equipment,

for example, a DVD

TV POWER ON/OFF

Turns your TV and DIRECTV Plus Receiver on and off

TV INPUT

Changes the “source” — the piece of equipment

whose signal is displayed on your TV

To place batteries in your remote control:

1. Remove cover from the battery compartment by sliding it downward.

2. Insert 2 AA batteries (supplied), matching the positive (+) and negative (–) at each end.

3. Slide the cover back on to complete installation.

To program your remote control:

1. See “Programming Your Remote Control” on page 18.

Quick Tip

BLUE

In full-screen TV, displays the Mini Guide; other functions vary —look for onscreen hints

ADVANCE

Jumps ahead in a recording;

PLAY

Play/Pause current video; press and hold for slow motion

RECORD

In Live TV, records current program; in the Guide, sets one-touch record for highlighted program

FFWD

Press up to four times to fast forward at increasing speeds (recorded or live-stored video only); ﬁ fth press returns to normal play

STOP

In recorded TV, stops playback and displays the

MyVOD™ tab in the Playlist

REPLAY

Jumps back 6 seconds and plays video

from that location

REWIND

Press up to four times to rewind at increasing

speeds (recorded or live-stored video only); ﬁ fth

press returns to normal play

PAUSE

Pauses current video

ACTIVE

Displays the DIRECTV Active™ Channel—

local weather and more!

GUIDE

Displays the onscreen program Guide

EXIT

Exits any menu and returns to last channel viewed

ARROWS

Move highlight to items in requested direction

INFO

Displays info for a highlighted or full-screen program

SELECT

Selects any highlighted item

Brings up a compact menu of settings and services

BACK

Takes you to the screen you visited previously

RED

In Guide, jumps 12 hours back; other functions

vary — look for onscreen hints

CHAN/PAGE

In live TV, changes channel up or down; in a menu, such as the Guide, scrolls page up or down

Tunes to last channel viewed

YELLOW

In full-screen TV, cycles through alternate audio tracks; other functions vary —look for onscreen hints

NUMBE R KEYS & DASH

Tune to a channel directly; also used to input num-

bers and letters when needed in onscreen menus

GREEN

In Guide, jumps 12 hours forward; other functions

vary — look for onscreen hints

VOLUME

Raises or lowers volume

MUTE

Toggles sound volume on/off

LIST

Displays the MyVOD™ tab in the Playlist

ENTER

Activates number entries quickly

Great TV viewing is in your hands!

A good way to begin learning about your DIRECTV Plus® Receiver is to familiarize yourself with the remote control. You’ll ﬁ nd further details throughout the User Guide relating to speciﬁ c functions.

Navigating 101

You’ll ﬁ nd you can get around nearly all onscreen menus the same simple way.

4Highlight… a menu or button by

using the ARROW keys (up, down, left and right).

4Choose it… by pressing SELECT while

the item is highlighted.

Note: Don’t worry about getting stuck in a menu. You can always press EXIT to return to video.

PWR

Turns other equipment on and off, as selected with MODE SWITCH

Keys in the shaded area below operate your DIRECTV Plus® Receiver, or can be programmed to function with your VCR, DVD player or stand-alone DVR unit.

Using the Remote

Welcome 2 About Your DIRECTV Plust

Receiver 2 Making the Right Connections 3 Hardware Reference 4 Getting Familiar 6 Choose Your Setup 9 Guided Setup & Activation 16 Programming Your Remote Control 18

Getting Started 1

CHAPTER 1

Welcome

With its astounding variety of channels and choices, crisp digital-quality picture and sound and one-of-a-kind sports and events… DIRECTV

service offers everything you’d want in your television

experience. With DIRECTV Plus

you can expect more than ever before, with access to over 225 channels, including over 30 premium movie channels, with all the convenience of DIRECTV Plus Receiver service. DIRECTV

Pay Per View offers a handy choice in recent hit movies, plus exciting live sports, concerts and specials. There’s exclusive sports subscriptions for every taste and team. Even access to 36 commercial-free music channels!

To deliver this unique programming and enhance your entertainment experience, the DIRECTV

System has been designed to be simple and user-friendly. You’ll ﬁ nd that most features are selfexplanatory, with onscreen directions to lead you through them.

So, welcome to the family.

About Your DIRECTV Plus Receiver

The DIRECTV Plus® Receiver lets you record up to 100 hours of your favorite programs*, and use pause and other video controls on live TV. You can select a speciﬁ c program and set it to record once or every time it’s on, or you can create a “ﬁ nd” to search for and record your favorite shows with your desired name, title or keywords. You can even record two shows at once**.

Important

• You must subscribe to the DIRECTV Plus service in order to use the recording features.

• *Actual recording capacity varies based on t ype of programming being recorded.

• **For full functionali ty, DIRECTV Plus Receiver requ ires connection of two (2) satellite inputs from a dual L NB DIRECTV System dish, and a land-base d phone connection.

You can ﬁ nd addition al info and the latest updates at DIRECTV.com.

TIP

DIRECTV Plus® - User Guide

Chapter 1

Making the Right Connections

Are you ready to connect your DIRECTV Plus® Receiver and your other components?

Whether you’re having your system professionally installed or handling it yourself, be sure to read over the following few pages to familiarize yourself with some important tips for safety and care.

Before you begin

Your satellite dish antenna must be installed before you ca n begin following the procedures in this User Guide. (Professional installation is highly recommended.) Your dish needs to be mounted in a position where it has access to the satellite signals, and RG-6 coaxial cables must be run into the room(s) where your receiver(s) will be located. If you choose to insta ll the dish yourself, see the separate instr uction manual that came with your satellite dish antenna.

Package Contents

The following items are included with your DIRECTV Plus Receiver:

4 A/V cables (RCA type) 4 Acce ss card 4 S-Video cable 4 User Guide 4 Phone cord 4 Remote Control & batteries 4 Power cord

CHAPTER 1

Hardware Reference

General

Satellit e Dish Antenna

This is your “dish” and related hardware, afﬁ xed to your roof or other sur face, which picks up the broadcast signals from our satellites.

DIRECTV Plus Receiver (or Satellite Receiver)

Your DIRECTV Plus Rec eiver pick s up the signal from your satellite dish a ntenna and translates it into viewable TV programming.

Access Card

Contains info about your DIRECTV

service. It must be properly inserted for your receiver to

work and to activate your programming.

Cables & Connections

Best Video: S-Video Jack and Cable

S-Video jacks a nd cables provide the best picture quality. You will still need to connect the left and right audio cables to the TV, or optical audio cable to your stereo, because the S-Video cable only carries the picture signal, not sound.

Audio/Video (A/V) Jac k and Cable

Audio/ Video (A/V ) cables provide very good picture quality and stereo sound, and should be used if your TV does not have S -Video jac ks. The DIRECTV Plus Receiver’s A/V jacks are color coded (yellow for video, red for right audio and white for left audio). I f you r TV has only one input for audio (mono), connect it to the left (white) audio jack on the DIRECTV Plus Receiver.

Video

S-Video Jack

DIRECTV

GUIDE MENU REC ACTIVE INFOPOWER

SELECT

OPEN OPEN

DIRECTV Plus® - User Guide

Chapter 1

Best Audio: D igital Audio Optical Jack and Cable

The Digital Audio Optical cable provides the best qual ity audio. The jack and cable use light to send digital audio data to A/ V receivers equipped to receive and interpret it. The jack and cable (cable not included) must be aligned before plugging in, and may be covered by protective caps, which must be removed before making connections.

RF Jack and Coaxial Cable (F-type)

RF jacks and coaxial cables provide good picture and mono sound quality. They should be used if A/V connections are not available on your TV. RF jacks are used to connect to your TV and satellite dish, off-air a ntenna and cable feed connections. The R F jacks on the receiver are labeled SATELLITE IN, OFF-AIR IN and OUT TO TV. Note: Be sure to use RG-6 coaxial ca ble when connecting from the satellite dish to the DIRECTV Plus Receiver.

Telephone Jack and Cord

The telephone line cord is required to connect your DIRECTV Plus Receiver to a land-based telephone line if you choose to subscribe to DIRECTV programming. The phone line connection is used to periodically call DIRECTV. You will need an RJ11-type modu lator jack (the most common type of phone jack). Note: Do not connect your receiver to a digital PBX phone system — doing so may permanently damage your equipment and void your wa r ranty.

Note: Not all cables come with

your digital satellite

receiver; you may need to

purchase additional cables

depending on your setup.

RF Jack

Phone

Jack

Digital Audio

CHAPTER 1

Getting Familiar

DIRECTV Plus Receiver Front Panel

1) DOOR PA NEL, USB PORT – For future use.

2) POWER – Turns your DIRECT V Plus Re ceiver on or off. Your DIRECTV Plus Receiver still records and receives messages when powered off.

3) REMOTE SENSOR – The infrared sensor picks up commands from the remote control.

4) GUIDE – Di splays the onscreen program guide.

5) MENU – Brings up the Quick Menu to access settings and services.

6) RECORD – In live TV, records current program; in the Guide sets one-touch record for highlighted program.

7) LIGHT RING – 12 blue lights indicate the current state of the DIRECTV Plus Re ceiver. Press and hold the LEFT and RIGHT arrows to dim and turn off the lights. (Repeat to brighten.)

8) SELECT – Selects the item highlighted.

9) ARROWS – Move the onscreen highlight up, down, left or right.

10)

ACTIVE – Displays the DIRECTV Active™ Channel—local weather and more!

11) INFO – Displays channel banner or info to a highli ghted program or channel cell.

12) DOOR PANEL – The access card slot and RE SET key are located behind the door panel.

Insert your DIRECTV Access Card

Locate the access card that came packed with your DIRECTV Plus Receiver materials and insert the card, facing upward, fully into the slot.

ACTIVE INFO

SELECT

Getting Familiar

DIRECTV Plus® - User Guide

Chapter 1

DIRECTV Plus Receiver Rear Panel

1) SATELLITE IN – (2 inputs) Use to connect the DIRECTV Plus Receiver to the satellite dish antenna. Both inputs must be used to get the full range of DIRECTV Plus Receiver feat ures.

2) RF REMOTE ANTENNA INPUT – For future use.

3) USB PORT – For future use.

4) OUT TO TV – Connects the DIRECTV Plus Receiver to your TV or VCR using RF coaxial cable. This jack provides the most basic connection, carry i ng good sou nd and video quality.

5) S-VIDEO – Provides the best picture quality, better than VIDEO RCA-type or RF coaxial cable jacks. If your TV has an S-Video jack, use it along with the audio jacks (S-Video only carries picture information, not sound) to connect to your TV.

6) 3/4 CHANNEL SWITCH – Allows you to choose the channel that is not used in your area (3 or 4) when the receiver is connected to TV using RF coaxial cable from the DIRECTV Plus Receiver’s OUT TO TV.

7) OFF-AIR IN – Connect a standard TV antenna or cable feed to the DIRECT V Plus Re ceiver using thi s jack, then connect the OUT TO TV to your TV’s antenna input. To watch from your off-air antenna sign al, turn off the DIRECTV Plus Receiver. Note that you will not be able to record programs rec eived off the air on your DIRECTV Plus Receiver.

8) DIGI TAL AUDIO OPTICAL – Provides the best digital-quality audio signal.

9) VIDEO (Yellow) – Provides better picture quality than the OUT TO TV jack. Connect the second RCA-type composite VIDEO jack to anot her device, such as a VCR. You must also connect the AUDIO cables when using the VIDEO connection.

Your equipment may not look exactly like the model illustrated.

CHAPTER 1

10) AUDIO (R-Red and L-White) – Audio ca bles offer better sound quality than RF coaxial cables. You can connect a second set of audio cables to another component, such as a VCR or stereo.

11) PHONE – Connects the DIRECTV Plus Receiver to a telephone wall jack. We require a landbased telephone connection to communicate periodically with your DIRECTV Plus Receiver.

12) AC POWER I NLET – Connects the DIRECTV Plus Receiver to an electrical outlet. We recommend you use a surge protector to safeguard your DIRECT V Plus Receiver from power spikes.

Getting Familar

DIRECTV Plus® - User Guide

Chapter 1

Choose Your Setup

There are several ways to connect your receiver to match your particular equipment setup and to gain optimum signal quality. The basic steps are as follows:

• Connect the satellite di sh cable to your receiver.

• Connect the receiver audio and video to your TV or VCR.

• If you connected the receiver to a VCR, connect t he VCR to your TV.

• Connect the receiver to a telephone line.

• Plug in all power cords. The following pages give detailed instructions on the types of connections you can make, depending on the equipment you have, in order to get the best picture and sound quality. Note that the back panels of your TV and other equipment may not exactly match those illustrated.

Connecting Your DIRECTV Plus Receiver to the Satellite Dish

Connect the RG- 6 RF coaxial cable(s) from your satell ite di sh to the jack(s) labeled SATELLITE IN on the DIRECTV Plus Receiver. Note that in order to take full advantage of your DIRECTV Plus Receiver’s features, you should connect a coaxial cable to each of the two SATELL ITE IN connectors.

Connecting Your DIRECTV Plus Receiver to your TV or VCR

Depending on the connections on the back of your TV or VCR, you have the following options:

• S-Video & Digital Optical (or A/V Audio) Connection (Best Quality)

• A/V Connection (Better Quality)

• RF Coaxial Connection (Good Quality)

These connections are descr ibed on t he followin g pages.

To obtain optimum picture quality, make sure the recei v er is connected directly to the TV. Con necting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality, particularly when viewing copy-protected programming.

Important

CHAPTER 1

When working with cables, be

sure to connect corresponding

outputs and inputs (Video OUT

to Video IN, Right Audio OUT

to Right Audio IN, etc.). Never

connect an IN to an IN or an OUT

to an OUT.

All A/V jacks and inputs are

color coded. Always match the

color of the plug to the same

color of the jack.

OUT IN

TIP

S-Video & Digital Optical (or A/V Audio) Connection (Best Quality) Using the S-Video cable, connect one end to the S-VIDEO output jack on the DIRECT V Plus Receiver and the other end to the S-Video input jack on the TV.

If your T V h as a Digital Optical input, connect it to your DIRE CTV Plus Receiver using a di gital optical cable. (Note: This cable is not included with your DIRECTV Plus Receiver.)

Otherwise, using the A/V c a ble, connect the white and red plugs from one end of the A/V cable to the AUDIO L (white) and R (red) jacks on t he back of the DIRECTV Plus Receiver. Connect the plugs from other end of the A/V cable to the corresponding audio input jacks on your TV or VCR. Do not plug the video (yellow) into either the DIRECTV Plus Receiver or the TV.

If hooking up a VCR, use another A/V cable to connect the white and red plugs from one end of the A/V cable to the audio L (white) and R (red) and video (yellow) Output jacks on the back of the VCR. Connect the plugs from the other end of the A/V cable to the corresponding input jacks on your TV. Then, use another A/V cable to connect the white and red plugs from one end of the A/V cable to the AUDIO L (white) and R (red) a nd VIDEO (yellow) OUTPUT jacks on the back of the DIRECTV Plus Receiver. Connect the plugs from other end of the A/V cable to the corresponding input jacks on your VCR.

Now, continue on page 14, “Connecting Your DIRECTV Plus Receiver to Your Telephone Line.”

Choose Your Setup

DIRECTV Plus® - User Guide

Chapter 1

BEST QUALITY CONNECTION – S-Video & A/V or Digital Optical Audio

The back panels of your equipment may not look exactly like those illustr ated.

Television

DIRECTV Plus Receiver

Important

CHAPTER 1

A/V Connection (Better Quality)

Using the A/V cable, connect the white, red and yellow plugs from one end of the A/V cable to the AUDIO L (white) and R (red) and VIDEO (yellow) output jacks on the back of the DIRECTV Plus Receiver. Connect the other end of the A/V cable to the corresponding A/V input jacks on your TV.

If hooking up a VCR, using another A/V cable, connect the white, red and yellow plugs from one end of the A/V cable to the AUDIO L (white) and R (red) and VIDEO (yellow) output jack s on the back of the DIRECTV Plus Re ceiver. Connect the other end of the A/V cable to the corresponding input jacks on your VCR.

Then, run an A/V cable from the VCR’s A/V output to the TV’s A/V inputs. Thi s will allow you to watch videotapes. NOTE: If your TV only has one set of A/V input jacks, this connection can also be made by ru nning a RF cable from the VCR’s out to TV jack to the TV’s antenna in jack.

Now, continue on page 14, “Connecting Your DIRECTV Plus Receiver to Your Telephone Line.”

To switch between watching

your VCR and watching video

from your receiver, you may

need to program the INPUT key

on your DIRECTV Remote. (See

page 18 for info.) Some TVs also

have a menu button that allows

you to change the video source

using an onscreen menu. If you

have trouble changing the video

source, refer to the instructions

that came with your TV.

TIP

If your TV only has one audio input jack use AUDIO L (white) jack on the back of the DIRECTV Plus Receiver to make the connection.

Choose Your Setup

Important

DIRECTV Plus® - User Guide

Chapter 1

VERY GOOD QUALITY CONNECTION – A/V

The back panels of your equipment may not look exactly like those illustr ated.

Television

DIRECTV Plus Receiver

Important

CHAPTER 1

RF Coaxial Connection (Good Quality)

Using an RF c oaxial cable, connect one end to the OUT TO T V jac k on the DIRECTV Plus Receiver and the other end to the antenna in jack on the TV.

Set the 3/4 switch on the back of the DIRECTV Plus Receiver to the “blank” local channel for in your area. For exa mple, if you have a local Channel 3 in your area, then move the 3/4 switch to Channel 4. If you have a local C hannel 4, then set the switch to Channel 3. To watch DIRECTV programming, tune your TV to Channel 3 or 4 (depending on the position of the 3/4 switch in step 3 above).

Connecting Your DIRECTV Plus Receiver to Your Telephone Line

Plug one end of the telephone cord into a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other end into the PHONE JACK on the back of the DIRECTV Plus Receiver.

Completing the Connections

Plug all power cords into electrical sockets.

Now, turn to page 16 to learn about Guided Setup and Activation.

To switch between watching

your VCR and watching video

from your receiver, you may

need to program the INPUT key

on your DIRECTV Remote. (See

page 18 for info.) Some TVs also

have a MENU button that allows

you to change the video source

using an onscreen menu. If you

have trouble changing the video

source, refer to the instructions

that came with your TV.

TIP

Note

This connection can als o be made using A /V cables if your VCR has A/V inputs. To connect using the A/V c ables, connect the audio L (whit e), R (red) and video (yellow) plugs from one e nd of the A/V cable to the AUDIO 1 L a nd R and VIDEO 1 jacks on the back of th e DIRECTV Plus Receiver. Connect the other end of the A/V cable to th e correspondi ng jack s on your VCR.

Choose Your Setup

DIRECTV Plus® - User Guide

Chapter 1

GOOD QUALITY CONNECTION – RF Coaxial

The back panels of your equipment may not look exactly like those illustr ated.

Television

DIRECTV Plus Receiver

Important

CHAPTER 1

Guided Setup & Activation

Now that your receiver and equipment are all hooked up a nd plugge d in, you’re ready to ﬁ nish all the details to begin receiving your DIRECTV service.

1) Make sure the MODE SWITCH on the remote control is set to DIRECTV.

2) Press TV POWER ON. The DIRECTV Plus Receiver will turn on.

3) The ﬁ r s t scre en will allow you to select a language. Using the arrow keys on the remote control, move to the language you prefer and press SELECT.

4) You will see a Welcome screen.

Now, let us lead the way…

Simply follow the onscreen directions to complete your setup functions. If you’ve installed your satellite dish and sy stem your self, you’ll be gu ided though various functions for optimizing your signal a nd setup — including positioning your dish and a system test. If, like most people, you had your system professionally in stalled, these functions already have been completed.

After these setup procedures are complete, you’ll see the Satellite Data Acqu i sition screen, as the receiver gathers information from the satellite for the onscreen program guide.

Next, you’ll be given the opportunity to set up your phone connection, as well as program your remote to control other equipment such as your TV and/or DVD player. Just follow the screen instruct ions and you’ll be re ady to watch in no time!

You may decide to set up,

change or adjust some of the

settings later. When you’re

ready, press MENU on your

remote, press SELECT on Settings then select Setup.

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Important

In order to pr otect your TV screen from burn-in (a s ide-effect caused when a stationary image is displayed for too long), the DIR ECTV Plus Receiver interface automatically goes into screen save r mode, and display s a black screen with a moving log o when no key is pressed for 5 minutes or more while a stationary image is displayed on the TV. To dismiss the screen saver and return to what yo u were doing, press a ny key on the remote. Burn-in may cause permanent damage to your TV and DIRECTV is not liable f or any damages that may be caused to your T V.

SELECT

Guided Setup & Activation

DIRECTV Plus® - User Guide

Chapter 1

Activate Your DIRECTV Service

Once all the setup proces ses are complete, all that’s left to do is activate your DIRECTV service. Before you make the call, be sure to:

4 Tune to Channel 100 and be sure you’re picking up a satell ite sign al (DIRECTV channel). 4 Have on hand your service address, social security number and a valid major credit card. 4 Note your access card and receiver ID numbers (ﬁ nd these by pressing MENU, then go to

Settings and press SELECT). Then go to Setup and press SEL ECT. Highlight Info & Test and press SELECT.

When you’re ready, jus t call 1-800-DIRECTV (1-800-347-3288) and pick the programming package t h at’s right for you. Easy !

CHAPTER 1

Programming Your Remote Control

You can program the DIRECTV Remote Control to operate your TV power, volume and mute, additional equipment such as a DVD, VCR, stereo, or second TV or DIRECTV Plus Receiver.

1) Press MENU to display the Quick Menu.

2) Highlight Settings and press SELECT.

3) Highlight Setup and press SELECT.

4) Press SELECT on Remote in the left menu.

5) Follow the onscreen instructions to program your remote for your TV or additional equipment (AV1 and AV2).

Once your remote is programmed to work with your TV, the VOL and MU TE key control the TV rega rdless of the slide switch position. If you would like to cha nge the VOL and MUTE to work with another component, you can. Simply set up your remote to work with the component, and then move the slide switch to the position you would like to lock the VOL and MUTE keys to. Point the remote away from your DIRECTV Plus Receiver and

press and hold MUTE and SELECT until the light near the slide switch blinks t wice (about 5 seconds). Enter 9-9-3. The light will blink twice, indicating the VOL and MUTE a re now locked to the chosen component, no matter what position the slide switch is in.

Factory Defaults

To reset all the functions of the remote control to the factory defaults, follow these steps:

1) Point the remote away from your DIRECTV Plus Receiver and components. Press and hold MUTE and SELECT until the light above the slide switch on the remot e ﬂ ashes twice (about 5 seconds).

2) Enter 9-8-1. The light on the remote will ﬂ ash twice, indicati ng you have cleared AV1, AV2 and TV modes.

Programming Your Remote Control

Watching TV 20 The Guide 24 The Mini Guide 25 Recording Programs 26 Pay Per View 28 The Playlist 29

What’s On 2

CHAPTER 2

Watching TV

Now that everything’s set up, you’re ready to grab your remote and start surﬁ ng!

With the MODE SWITCH to the left (under the DIRECTV logo), press TV POWER ON. To access the channel of your choice, simply key in its numbers on your remote (the channel will appear in a few seconds, or press ENTER after the numbers and it will appear right away). You can also navigate to different channels through the Guide, covered in detail starting on page 24. Keep in mind, either way, you’ll only b e able to access those c h annels in your chosen DIRECTV

programming package.

Use the black keys on the left side of your remote control to adjust volume up or down (VOL) or mute the sound ( MUTE). The black keys on the right side can take you to t he next channel numerical ly up or down ( CHAN), or jump to the previous channel you watched (PREV) .

DIRECTV Active™ Channel

The DIRECTV Active™ Channel provides a variet y of i nteractive services, including daily and extended weather forecasts, daily horoscopes, lottery results, pay per view and broadcast TV recommendations, and special DIRECTV promotions.

Press the ACTIVE key to access these features.

Use the Channel L ineup (included in your Welcome packa ge) to get familiar with our chan n el n u m bers.

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Watching TV

DIRECTV Plus® - User Guide

Chapter 2

DIRECTV Plus® Receiver Features in Live TV

Live Buffer: The DIRECTV Plus® Receiver saves programs to the hard drive instantly and continuously, while you watch. This “live buffer” lets you pause, rewind, fast forward or “instant replay.” (Note: You cannot fast forward during live TV until you pause or rewind a program.) If you start watching a program late, even if it is not set to record, you can back up to the beginning (up to 90 minutes) using R EWIND, as long as you haven’t changed channels since the program started.

Cruise Controls: Use the PAUSE, FFWD, REWIND, REPLAY, RECORD and ADVANCE keys to control your viewing t ime. Pressing FFWD or R EWIND multiple times lets you increment the speed at which you cruise through a pr ogram. Pressing and holding PLAY shows the program in slow motion. If you press FFWD while a program is paused, the program is displayed in frame-by-frame.

If you press PAUSE during a program, the saved port ion you can access extends from 90 minutes to 4 hours. When the program has completed, or if you change channels, you are asked if you want to save the program.

When you use Cruise Control keys, a “control bar” shows you where you are in the program, the star t and end time of the program, how much of the program has been stored and the program title.

If you are viewi ng a screen with a TV Window, such as the Guide or an Info screen, icons are displayed in the window to identify the current state (e.g., playing, paused, fast forward, etc.).

You can record a program that is currently airing to watch later by pressin g the RECORD key.

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CHAPTER 2

DIRECTV Plus Receiver Features in Recorded TV

Recorded programs can be found in the MyVOD tab on the Playlist screen. To view the Playl- ist, press LIST. To return to live TV, press EXIT.

Cruise Controls: The PAUSE, FFWD, REWIND, REPLAY, RECORD and ADVANCE keys work with recorded programs just as they do w ith live TV. Pressing STOP while you’re watching a recorded program stops playback and displays the MyVOD tab on the Playlist screen.

When you’ve reached the end of a recorded program, the recorder will ask if you want to delete it to make room for new programs.

For recorded programs, the control bar shows the program duration instead of the start a nd end times. For screens with a T V Window, icons are displayed in the window as they are for live TV. The color of the portion of the control bar that indicates the stored portion of a program is orange for recorded programs , green for live TV.

Bookmarks: “Bookmarks” are a way of keeping track of places in a program you’d like to jump to quickly. You can set Bookmarks in a recorded program by pressing PAUSE then the GREEN key. They can be deleted by pressing PAUSE, then the DASH key. You can jump to Bookmarks by pre ssing and holding the FFWD key to move forward, or the REWIND key to move back, or via the Quick Menu. (See Chapter 4)

Program

Title

Current

Time

Marker

End Time

or Duration

Action

Icon

Record

Icon

Start Time

Bookmark

Control Bar

Watching TV

DIRECTV Plus® - User Guide

Chapter 2

Music Channels

Your DIRECT V service includes dozens of enjoyable, continuous, commercial-free music channels with somet hing for every tas t e. Tune to these just as you would to a ny channel. You’ll see a special Channel Banner that initially displays the channel description (for example, “Alternative,” “Today’s Country”). As each song is played, its info will appear in the banner, inclu ding song title, artist and record company.

INFO

The Channel Banner

Any time you tune to a channel, you’ll see the channel banner appear across the top of the screen. This ban ner di splays the following useful information and options:

1) Current date & time

2) DIRECTV Channel – Channel logo, number and call letters of the station you’re currently viewing.

3) Program – Prog r am title, stop and start t ime and rating of the current program.

4) Current Favorites – Favorite Channels list cur rent ly in use.

5) Audio options – Two states: bright and dim. If displayed brightly, alternate audio options are available.

6) Messages – Two states: bright and dim. If displayed brightly, there are new DIRECTV messages in Caller ID & Messages.

7) P a r e n t a l C o n t r o l s – Parental Controls lock status. Three states: Locked , unlocked and temporarily unlocked .

The channel banner gives you info on the channel and show yo u are currently watching.

1 2 3 4 5 6 7

To see program details, at any time press INFO on your remote (press a second time to clear). Sele ct More Info button to see additional options.

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CHAPTER 2

The Guide

Overview of the DIRECTV Advanced Program Guide

The Guide displays listings of current and upcoming programs for up to 14 days in advance. Find out what’s on (now or later), change the channel, ﬁ nd and purchase a pay per view movie or event, or search for a program you’re interested in.

Icons you may see in the Guide: 4

– Broadcast in letterbox (16:9 or widescreen) format

4 – All Day Ticket pay per view showing s (pay once, watch all day) 4 – Scheduled to record 4 – All episodes scheduled to record (Series Link™) 4 – Program matches a Find set to autorecord 4 – Currently recording

Getting Around in the Guide

Press the GUIDE key on your remote, then choose how you want to ﬁ lter the Guide. Select All Channels, or cha nnels in a speciﬁ c category.

Moving through the Guide is simple:

4 The UP, DOWN, LEF T and RIGHT arrow keys move you through listings and time slots.

Highlight a program or channel cell to view its description.

4 Use the CHAN key up or down to scroll a full page. 4 Press the RED or GR EEN keys to move forward or backward i n time.

4 To tune to a program that is on now, highlight the program and press SELECT. Selecting

a future program displays program information.

★

VOL CHAN

INFO

ACK

LIST

GUIDE

CTIVE

SELECT

Highlight an it em by using the arrow keys to move LEFT, RIGHT, UP or DOWN. Press SELECT to access the inform ation or view prog ram.

Pres s the GUIDE key twice to skip the Category Sort screen.

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GUIDE

The Guide

DIRECTV Plus® - User Guide

Chapter 2

4 Press INFO when you’ve highlighted a show in the Guide to view a more in-depth

description and options. Pressing INFO when you’ve highlighted the channel name displays the channel’s listing for up to 14 days.

4 Press SELECT when you’ve highl ighted a channel cell (far left) to view that channel i n

the TV window.

4 Press MENU to see Guide options, change your Favorites list, or jump to a desired date

and time.

4 Press RECORD to record the program.

The Mini Guide

Program Listings While You Watch TV

The Mini Guide is a special ver sion of the Guide that di splays only one channel at a time, and appears over full-screen TV. To display the Mini Guide, press the BLUE key on the remote while watching TV. Just as you can w ith the Guide, you can scroll through channels and times, set progra ms to record, access program info, and other Guide features

Info Screen

Mini Guide

CHAPTER 2

Recording Programs

An even better way to catch all your favorites

Recording is a great way to see your favorite programs on your schedule. You won’t miss your favorite series because it moved to a different day or time, or miss your team’s playoff game because you had to work late. Just set a program to record and your DIRECTV Plus Receiver will save it for you to watch later. To watch recorded programs, use the Playlist feature. (See The Playlist on page 29.)

T o schedule a program for recording with speciﬁ c options:

1) Highlight a program that interests you and press INFO.

2) Highlight and select Record. A screen i s displayed where you can set record options for that program. Follow the onscreen instructions to set the program to record as you wish.

3) Select the Set Record button, then OK on the conﬁ rmation screen.

You can record up to t wo prog r ams at once if you’ve connected both inputs on your DIRECTV Plus Receiver. However, if a program you select to record conﬂ ict s wit h anot her recording, you will be noti ﬁ ed of the conﬂ ict at the time and given a choice of which recording to cancel.

One-Touch Record with Default Options

On any screen, you can press the R ECORD key on a highlighted program to schedule it to record with default options.

4 Pressing RECORD once schedules the highl ighted program to record. A recording icon is

displayed next to the program tit le to let you know it is scheduled.

4 For a one-time only program:

• Pressing RECORD again cancels the record.

4 For episodic programs:

• Pressing RECORD a second time schedules all episodes of the program for recording

(Series Link™).

• Pressing RECORD a third time cancels the recording.

Recording Programs

DIRECTV Plus® - User Guide

Chapter 2

Autorecord a Find

Programs that match a ﬁ nd (se e Find by, page 36) can be scheduled to autorecord. When the ﬁ nd results are displayed, simply select Autorecord from the left menu, then follow the onscreen instructions to set the record options.

Changing Record Options/Canceling a Record

Once you have scheduled a progra m to record, you can change the record options or cancel the recording by selecting the program in the Guide or the To Do List (press LIST, then YELLOW); then, select the Record item in the left menu, and follow the onscreen inst ructions to change the program’s options or cancel recording completely.

You can change the following record options:

• For all progr ams, you can extend recording start and stop times (for example, start 1 minute before the program; stop 5 minutes after the scheduled end of the program).

• For programs with multiple episodes, you can select whether to record ﬁ rst run programs and repeats or just ﬁ rst ru ns , how many episodes to keep, and how long to save the recorded program.

Recording to VCR

To record a program on your VCR, make sure you’ve connected your VCR properly to your DIRECTV Plus Receiver, then select a recorded program from the MyVOD tab in the Playlist, set your VCR to record, and play the selected program. See your VCR User’s Guide for information on how to set it up for scheduled or manual recording.

Important

CHAPTER 2

Pay Per View

The Latest Movies, 24 Hours a Day

You don’t have to go out for the best and biggest movies and special events ! Recent hits and events like sports, comedy and more are avai lable 24 hours a day on DIRECTV

Pay Per

View. You’ ll ﬁ nd them listed in the Guide in the 100s, wit h pre views on channel 100.

Tune to a pay per view program or press INFO on a highlighted pay per view program. Select a Buy option and follow the onscreen instructions. As long as your receiver has been connected to a land-based phone line, you can use your remote to order. You’ll get a reminder onscreen a few minutes before the pay per view’s start t ime.

To cancel a pay per view order, press LIST, then YELLOW to display the To Do List. Press SELECT on the Purchase item in the left menu. Select the desired prog r am and follow the onscreen instruc tions. You may not be able to cancel your pay per view order if you have viewed—or in some cases recorded—any por tion of it.

You can also order DIR E CTV Pay Per View movies and e vents on the Internet at DIRECTV.com or over the phone at 1800-531-5000. Keep in mind, though, there is an ordering fee for those purchases placed over the phone.

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Pay Per View

DIRECTV Plus® - User Guide

Chapter 2

The Playlist

Watching Your Recorded Programs

The Playlist displays all saved, recorded programs i n the MyVOD tab. To display the Playlist screen, press LIST on the remote. Other programs, which may include behind-the-scenes and video extra s for new movie releases, DIRECTV content packages, special offers, free events and more, are saved in the Showcases tab. Check the Showcases tab frequently for exclusive video content f rom premium programming providers.

To quickly jump to another tab, press RED or GREEN.

The time, date and channel of each recorded program are displayed to the right of the program title. Any icon identifying program status is displayed to the left of t he progr am title.

Highlighting a program title displays the progra m desc ription, just as in the Guide.

Episodic programs appear in the list in groups. For example, if you record a weekly comedy series, that series is shown in the list by its name, and the episodes for that series are saved in a group under that name. You can press SELECT on the series name to display all t he episodes that have been recorded. Programs saved as the result of a Find by are also saved under a group, where the name of the group is the Find by name. The number of new (not viewed) programs and tota l prog rams for each group are displayed to the right of the group name.

If you press SELECT or INFO on a progra m under the MyVOD tab in the Playlist, an Info screen is displayed for the program that lets you update how long the program will be kept or delete the program.

The more programs you have marked as “Keep until I delete,” the less sp ace you will have available o n your disk for recording n ew programs.

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CHAPTER 2

Disk Space Bar

The MyVOD™ screen displays a Disk Space bar that shows the approximate amount of space available on your disk at any given time. The Disk Space bar shows progra ms you have designated Keep until I Delete in blue, programs subject to expi r ation in light blue, and the remaining unused disk space t h at is ava ilable for recording in black.

The Playlist

Using the Quick Menu 32 Settings 32 Audio Options 33 Category Sort 35 Pay Per View 35 Find By 36 Date & Time 37 Favorites 37 Caller ID & Messages 38 Parental Controls 39 Quick Menu Features for Recording 42

The Quick Menu 3

CHAPTER 3

Using the Quick Menu

Press MENU on your remote to easily access DIRECTV Plus® service featu res. Once the Quick Menu is displayed, use the UP and DOWN arrows to highlight a desired menu item, then press SELECT to access that item. Some menu items will display a submenu, others will take you directly to a new screen. To remove the Quick Menu at any time, press MENU again.

The Quick Menu is context-sensitive, meaning it shows different options depending upon where you are when you press MENU.

Settings

Selecting Settings in the Quick Menu displays a submenu of items that lets you customize, adjust and keep track of your DIREC TV viewing ex perience.

Setup

The Setup item in the Quick Menu displays the Setup screen, where you can access the Info & Test, Satellite Setup, Audio Setup, Display Setup, Access Card and System Reset screens.

Info & Test

The System Info option lets you view the current system i nformation. The System Test option lets you run a test on the tuner, access card, receiver ID and phone line.

Satellite

This option is useful if your DIRECTV Plus Receiver has lost signal strength, or you need to realign your satellite dish.

Access Card

Follow the onscreen directions to replace your access card. You will need your old and new access cards to complete this process. (Note: DIRECTV will provide new access cards a nd instructions when necessary.)

Using the Quick Menu

DIRECTV Plus® - User Guide

Chapter 3

Reset

From here you can reset the receiver, reset to factory defaults, or reset everything.

Scheduler

This feature gives you an overview of and access to all the programs you’ve set to record or purchase.

Favorites

Check the current status of your Favorites list(s) by clicking here, and make changes if you like. See page 37 for more details.

Parental Controls

Check the current restrictions of your Parental Controls by clicking here, and make any adjustments. See page 39 for more detai ls.

Audio Options

Some programs have alternate audio available (such as other language tracks or Dolby Digital). This option only appears in the Quick Menu over Live TV when the current program has alternate audio. You can set the default so that whenever a program has alternate audio available, it automatically plays this audio, or you can change the alternate audio temporarily for the program you are watching. In either case, press MENU while in Live TV, then:

To change the default audio, from the Quick Menu, select Settings, select Setup, then select Audio in the left menu and follow the onscreen instructions.

To temporarily change the audio, from the Quick Menu, select Audio Options, then select the audio track you prefer. Once the program is over or you change the channel, the audio will change back to t he default setting.

CHAPTER 3

Dolby® Digital 5.1

Dolby Digital 5.1 gives you five discrete channels of full-range digital audio, plus one channel of low-frequency (subwoofer) audio, for use by A/V receivers capable of decoding the 5.1-channel signal. The audio signals are broken into left-front, center, right-front, leftrear, right-rear and low-frequency channels. The result, when your DIRECTV Plus

Receiver is connected to a compatible Dolby Digita l 5.1 channel A/V receiver and speaker setup, is an experience that gives you much of the dynamic range, 360-degree imag ing and sonic excitement of a real theater.

Not all TV programs are broadcast using Dolby Digital 5.1 for DIRECTV

programming. Programs broadcast using this high-quality audio standard are indicated by the words Dolby Digital in t he progr am description in the Channel Ban ner ( see page 23) and the Guide (see page 24).

To change the current Digital Audio format,

press MENU, select Settings, then select Setup. Select Audio in the left menu. Highlight the Dolby Digital tab and press SELECT, then follow the onscreen instructions and select from the following options:

4 Dolby On (RCA): Select this option to optimize the audio on programs with Dolby

Digital Audio if you are using the Digital Audio Out (Optical) to a digital audio receiver and the Audio/ V ideo (RCA) cable to your T V or stereo.

4 Dolby On (RF): Select this option to optimize the audio on programs with Dolby Digital

Audio if you are using the Digital Audio Out (Optical) to a digital audio receiver and the RF coa xial output cable to your TV or stereo.

4 OFF: Select this option if you are not using the Digital Audio Out (Optical).

Watching TV

DIRECTV Plus® - User Guide

Chapter 3

Category Sort

This feature lets you temporarily arrange the Guide to list only prog r ams in a particu lar category such as Movies, Sports or News.

While in t he Guide, from the Quick Menu, select Category Sort. To further narrow your search, select the category you want, then select a subcategory if you wish. To quickly move through the Category Search results, use the RED or GREEN key on your remote to advance or reverse in 90-minute increments.

Press GUIDE to return to the regular Guide, or EXIT to return to live TV.

Pay Per View

This option enables you to check out DIRECTV Pay Per View listings by category.

While in the Guide, press ME NU, then select Pay Per View. You will see three choices for sorting the listings. Choose All to display all current pay per view programs. Movies will give you listings of all c urrent movies available. Pick Special Events to see speciﬁ c events such as sports, comedy specials and more. The Guide will update with matching programs.

CHAPTER 3

Find By

Would you like to locate a particular program, movie or sports e vent you want to see — even shows starring a favorite actor, or games with your favorite team ? Find by offers some easy ways to spot just what you want to watch.

Press MENU, then select Find by. You can ﬁ nd a program by Title, Person, Ke y word or Channel. Your search will be quicker if you narrow your search by selecting subcategories; just follow the onscreen instructions. Once you’ve found a program you’re af ter, all you have to do is highlight and select the t itle to display when the progra m i s on.

Recent Finds

If you’d like to repeat a previous search, select Rece nt Finds, then select your search to view matching programs. In Recent Finds, you can select Mark & Delet e in the Quick Menu to delete any Finds you no longer wa nt.

Note

Keep in mind, w hen you s earch with Find by, only tho se programs slated to air within the Guide’s number of days of progra mming support ed by your DIRECTV Plus Receiver will appear in your list.

Find By

DIRECTV Plus® - User Guide

Chapter 3

Date & Time

This option gives you a convenient way to look several days ahead in the Guide, without having to scroll through pages of programs.

Favorites

Favorites allows you to set up special, customized Guide that shows only those cha nnels you choose. So you can have easy access to the channels you like best, or perhaps a grouping of family chan nels just for the kids.

When you’re using a Favorites list, the Guide will only display those channels you’ve chosen — and you’ll also only see those channels when you change channels using CHAN UP/DOWN on your remote.

Keep in mind, no matter what Favorites list you’re currently using, you can still always access any channel you receive by keying in its cha nnel number on your remote. You can also edit or delete a list at any time.

Channels I Get

In addition to displaying all channels or creating lists of favorite channels, you can also set your DIRECTV Plus Receiver to display only the channels that are in your cur rent subscription package.

To see the chan nels you receive, select Chans I Get from the left menu of the Favorites screen. To set Chans I Get as your current channel list, select the Set Current menu item from the Favorites screen, then change the Current Favorites option to Chans I Get.

CHAPTER 3

Important

* You must subscribe to this service through your loca l telephone company, and your DIRECTV Plus Rece iver must be connected to a phone line.

The messages icon will appear brightly on your channel banner whenever there’s any ne w o r u nread message in your Inbox.

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Caller ID & Messages

This feature lets you get messages from DIRECTV. If you have Caller ID service*, you can also view phone calls you’ve received or turn call notiﬁ cation on or off. Press MENU to display the Quick Menu, select Caller ID & Msgs, t hen select Edit Settings. Select either Caller ID or Messages from the left menu, as desired.

Caller ID

The Call Log tab displays up to 25 recent incoming calls. Highlight and select a name to delete that listing from your log.

The Notiﬁ cation tab lets you turn the notiﬁ cation feature on or off. When the Notiﬁ cation option is on, you’ll see a notice on your TV screen whenever a call comes in.

DIRECTV Messages

This feature lets you view a l i sting of current DIRECTV messages waiting for you. Simply highlight and select a message in t he li st to read, then you’ll have the choice to keep or delete it.

new

messages

Caller ID & Messages

DIRECTV Plus® - User Guide

Chapter 3

For ratings limits and channel blocks, as well as mo st other checkbox-type items, pressing SELECT toggles the item on and off when settin g them up.

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Parental Controls

Parental Controls enables parents to place certain restrictions on just who’s watching what, and require a passcode to view restricted programming. Whether it’s for mature content or spending amounts, you’re always able to keep lim itations where you want them for the whole family.

Press MENU to display the Quick Menu, SELECT Parental Controls, then Edit Settings, and you’ll see the current status showing any restrictions. The system default is “unlocked” for all categories.

Ratings

Here you can set rating limits for Movies and TV:

Select Ratings. Move to the right to SELECT a not her tab. Note: You can use RED or GREEN to cycle tabs.

Movies

Highlight and select t he Mo vies tab, then set the overall rating lim it you wish to impose Brief descriptions of the ratings appear for your guidance.

TV Programs

Select the TV tab, then highlight and select the TV r ating you desire. You can also set ratings for particular content (for example, Fantasy Violence, Dialogue), each of which is described when highlighted.

Other Shows

To block programming that ha s no rating — such as news and sports and shows with a rating of “None” — select the Other tab.

SELECT

CHAPTER 3

Channel Blocks

You can block viewing of a certain channel or channels from this menu.

SELECT Chan Blocks in the left menu, then scroll down the cha nnel list to SELECT those you wish to block, or key in channel numbers for quicker access. Use Block All or Allow All to save time if you wish to affect a large number of channels.

Spending

From the left menu, SELECT Spending, then set your preferred spending li mit for any single pay per view purchase. Simply key in the amount using the numbers on your remote.

Hours

From the left menu, SELECT Hours, then set your preferred hours during which TV can be viewed. You can set hours based on “school nights” and weekend nights — Monday Thursday, Friday - Saturday, and Sunday.

Now, lock it

Once you’ve set the restrictions you want, choose Lock Now from the left menu. You’ll be directed to create a passcode (which you’ll want to make easy enough to remember, but hard enough that the little ones won’t guess it!). This passcode w ill be your entry to unlocking and adjusting limitations in the future.

An onscreen message will appear whenever anyone tries to tune to a channel or program that has been restricted, or attempts to spend or watch beyond limitations set. He or she will not be allowed to proceed without the passcode. Using your passcode, you can easily override the limits.

Parental Controls

DIRECTV Plus® - User Guide

Chapter 3

Let me in…!

Temporari ly or per m anently unlocking a restriction is easy. To temporarily unlock a particular program:

1) When a ny controls are currently activated, Unlock Now wi ll appear if you try to tune to a restricted program.

2) SELECT Unlock Now and enter the password.

For more unlock options:

1) Press MENU, then SELECT Parental Controls.

2) Various options for removing restrictions temporarily or permanently will appear. SELECT one and enter your password.

Also note: If you have Parental Controls set and temporar ily unlocked, turning the receiver power off will relock the box. If anyone tries to unlock restrictions using an invalid passcode, there’s a time delay that’s added with each additional attempt to discourage them.

To change your passcode at any time:

1) Press MENU, SELECT Parental Control s, then Edit Settings.

2) Scroll down to Passcode and press SELECT.

3) Enter your old password, then enter a new one twice to conﬁ rm.

The Parental Contr o l icon in the Channel Banner will tell you if the receiver is locked, temporarily unlocked, or unlocked.

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Locked Unlocked Temporarily Unlocked

CHAPTER 3

Quick Menu Features for Recording

The Quick Menu includes special recording features over certain screens.

Quick Menu over the Playlist screen:

• List by... lets you sort how the programs appear in the list.

• Mark & De lete lets you mark programs and delete them from the MyVOD™ screen.

• Open/Close All lets you open and close all groups at once.

Quick Menu over recorded TV:

• Keep... lets you change how long a recorded program wil l be ke pt on disk.

• Bookmark s let s you jump to bookmarks that have been set in a recorded program you are currently viewing. (See page 22.)

• MyVOD lets you view a list of recorded programs, or access the MyVOD™ screen.

Quick Menu over a Record Options screen:

• Record Defaults lets you set the default selections for the Start , Stop, Keep and Type options.

Quick Menu Features for Recording

Troubleshooting 44 Limited 90-Day Warranty 52 Product Info 54 DIRECTV PROTECTION PLAN 55

FCC Customer Information 56

Index 57

Other Information 4

CHAPTER 4

You can ﬁ nd additional troubleshooting help at DIRECTV.com.

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Troubleshooting

Many problems can be corrected by performing a simple reset of the DIRECTV Plus® Receiver. If you experience image freezes, audio freezes or blank screen, or the system won’t

respond to front panel or remote control keys, try one of these: 4 Press the red RESET button behi nd the access card panel door on the front of the

DIRECTV Plus Receiver, then wait for program guide info to be acquired.

4 If the problems persist, try unplugging the power cord of the DIRECTV Plus Receiver for

15 seconds, then plug it in again.

4 Running the System Test ( later in this section) can also help you diagnose a nd solve many

common problems.

System Upgrades

Your DIRECTV Plus Receiver is able to receive upgrades or modiﬁ cations to some of its features and fu nctions. These modiﬁ cations will occur automatically, usually at times when the receiver would likely be turned off. If your receiver is on when an upgrade or modiﬁ c ation is sent, you may experience a disruption in reception for a minute or two. Your reception should return to normal after the modiﬁ cation is complete. Your receiver must be plugged in to AC power to receive any upgrades. Do not unplug your receiver while an upgrade is in progress. Please consult the System Info screen to check for an upgrade or modiﬁ c ation planned by DIRECTV.

Note

If preferr ed, you can have an Authorized Service R epresentative v isit your home for a fee, to set up your digital satellite receiver and instruct you on i ts operation. For details about this service, call 1-800-DIRECTV o r visit DIRECTV.com.

Troubleshooting

DIRECTV Plus® - User Guide

Chapter 4

DIRECTV Plus Receiver or TV Problems

Wrong picture, blue scre en, snow or black/blank picture

The DIRECTV Plus Receiver and most TVs, VCRs and DVDs let you toggle between video sources. If you don’t see the signal you think you should be seeing, try using these keys to toggle between the signals:

4 Press the TV INPUT key on the DIRECTV Remote Control. 4 Press the TV/VCR key on the VCR remote or on the VCR’s front panel.

4 Press the TV/DVD, INPUT or SOURCE key on the DVD remote. 4 If problems persist, turn of f all equipment that is connected to your TV, wait a few minutes, then turn the DIRECTV Plus Receiver

back on.

Problems with Caller ID

4 You must subscribe to Caller ID service through your local phone company.

Also, check to be sure your Caller ID noti ﬁ cation is turned on (see page 38).

4 If you are plugging your receiver to a wireless phone jack, note that it typically does not tra n smit Caller ID information and you may

need a special wireless phone jack to use with Caller ID service. See the user’s manual that came with the w ireless phone jack to see if it transmits Ca ller ID information. If it doesn’t, either connect the phone line directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID information.

DIRECTV Plus Receiver will not turn on

4 Check to make sure the power cord is plugged into the DIRECT V P lus Receiver and the wall outlet. 4 Check the wall receptacle (or extension cord) to make sure it is “l ive” by plugging i n

something else.

4 Make sure the remote control is on DIRECTV mode, and press TV POWER ON. 4 Press TV POWER ON on remote, or POWER on front panel of receiver, then press it a second time. 4 Be sure remote control is pointed at remote sensor, and front of receiver is not blocked and the light above the MODE switch is seen

with each press.

4 Check batteries in remote control if the light above the MODE switch isn’t visible with each key press. 4 Unplug the receiver. Wait ﬁ ve minutes. Plug it in again.

CHAPTER 4

Turns off while playing

4 Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn on again. 4 Unplug the DIREC TV Plus Receiver for a few minutes, then plug back in. If this happens frequently, the voltage in your house may be

abnormally high or low.

4 Consider using a surge protector or line conditioner. 4 If your TV turns off while playing, and other lights/appliances in your house do too, you may have blown a circuit breaker or be

experiencing a power outage.

4 Consult an ele ctrician if the pr o blem is frequent or severe, especially if other household appl iances or elec tronics a re affected.

DIRECTV Plus Receiver turns on or changes channels unexpectedly

4 A scheduled recording may have been activated. See page 26. 4 Your TV’s ti mer may have been activated.

4 Check your TV owner’s manual.

Blank scree n

4 Press CHAN UP or DOWN to change the channel. 4 Check that all components connected to the input jacks of your TV are turned on. 4 Your DIRECTV Plus Receiver may be hooked up incorrectly to the TV. Press the INFO key on the f ront panel of the DIRECTV Plus

Receiver to see if the channel ban ner appears. If it does not, check the Setup and Conn e ctio ns section for instructions about connecting your satellite receiver.

4 If the DIRECTV Plus Receiver is connected to the RF input of your TV, makes sure that the TV channel matches the 3/4 RF switch on

the back panel.

4 Press the TV INPUT key on the remote to make sure your TV input is set to the T V input your DIRECTV Plus Receiver is connected

to.

4 Press the POWER key on the front of the DIRECTV Plus Receiver. 4 Press the red RESET button behind t he door on the front panel of the DIRECTV Plus Receiver.

Troubleshooting

DIRECTV Plus® - User Guide

Chapter 4

Temporary loss of the satellite signal or Searching for Satellite Signal me ssage

4 Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or

rainfall. Rain fade is usually br ief, la sting only as long as the heavy rain cloud condition persists.

4 Your dish may be blocked. Check that something is not blocking the dish.

Partial programming loss/channels missing fr om the Guide/channel is in the Guide but can’t tune to

4 Your satellite dish antenna may be incorrectly conﬁ gured. Check the dish type set i n your receiver’s preferences and change if

necessary. Press MENU on the remote control, then select Settings, then Setup. In the left menu, select Satellite, then Repeat Satellite Dish S e tu p button. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish t ype is selected (round, oval with a dual LNB or oval with a triple LNB).

4 The channels might be excluded from the Favorites list currently in use. Enter a channel number manually, or press MENU on the

remote, select Favorites, then All Channels.

A program I tried to record does not show up in the MyVOD™ screen.

4 Someone else in your household may have prevented the rec ording, or erased the prog ram af t er it recorded. 4 The recording may have been canceled due to a conﬂ ict with another program with higher priority in the Prioritizer. 4 Press MENU, select Settings, then Scheduler. In the left menu, select History. You will see a list of recent programs, with their recording

status info.

I wanted to record a program, but I got an error message say ing it conﬂ icted wit h another scheduled record. What do I do?

4 You r DI RECTV Plus Receiver ca n record up to two programs at once, or it can record one program while you watch another. If you

exceed these limits (for example, if you try to record three programs at 8 p.m. on Thursday), you will be notiﬁ ed there is a conﬂ ict. You will have to decide which program you want to cancel.

4 If the overlap is just a couple of minutes (for example, some networks occasionally start programs at 8:59 instead of 9:00 p.m.), try

scheduling the recording manually (g o to the Scheduler and select Manual) and change t he start and end times appropriately.

I recorded a program, and the recording got cut of f j u st b efore the end, so I missed the last bit of the program.

4 Next time, try setting the end ti me of the recording in the Record Options so the recording ends one or two minutes later (or more,

if necessary). For sporting events, you may want to try 15 minutes or more, to protect against overtime games. Some networks show program episodes several times during a week, so if you just watched a program where the last few minutes were not recorded, try scheduling it again immediately. Note that adding time to the beginning or end of a recording increases t he likelihood of recording conﬂ icts, so use time padding sparingly. (See previous question.)

CHAPTER 4

A program I recorded was displayed in the MyVOD™ screen, but got deleted before I could watch it.

4 When you schedule a recording f rom an Info screen, you can select how long your recording are kept: Until I Delete, or Until Space

Needed. When you schedule a program with one-touch record, the recording defaults to Until Space Needed. Programs t h at are set to

be kept Until Space Needed may be deleted as new programs a re recorded. You can change this opt ion for a completed recording by pressing LIST to view the To Do list, then press SELECT on the desired progra m. When the program’s Info screen is displayed, select the Record menu item and change the options as needed.

4 If you recorded a pay per view program, but did not watch it, the time which you are allowed to purchase may have expired. To avoid

in the future, check your pay per view recordings in the MyVOD™ screen for expir ation dates.

I’ve set up an episodic recording, but now I get a bunch of reruns and multiple copies of the same pro gram.

4 When you schedule an episodic recording, you can set an option for program type: First Run, Repeat s or Both. If you only want to

record a program the ﬁ rst time it is shown, and not repeated showings, make sure you select the First Run option. This is the default for one-touch recording, so if you want to record every occurrence of a program, you need to change it using the program’s Info screen. Access the program’s Info screen (by pressing the INFO ke y when t he progr am is highlighted in any list or the Guide), then select the Record menu item and change the options as needed.

My video and audio ar e out of s ync.

4 Try cha nging channels. 4 Press LIST, then EXIT. 4 If neither of those work, restart your DIRECTV Plus Receiver. Press MENU, press SELECT on Settings, then SELEC T Setup. Select the

Reset item from the left menu and follow the onscreen inst ructions.

My DIRECTV Plus Receiver is “frozen” on a sin g le frame of a TV picture.

4 If you are on a pay per view channel, watching the free portion of a program, the free portion may be completed. You must buy the

program to continue watching.

4 You r DI RECTV Plus Receiver may be paused. Press the PL AY key. 4 If that doesn’t work, restart your DIRECTV P lus Receiver. Press MENU, press SELECT on Settings, then SELECT Setup. Select the

Reset item from the left menu and follow the onscreen inst ructions.

Troubleshooting

DIRECTV Plus® - User Guide

Chapter 4

When I am watching a re cor ded program, and the DIRECTV Plus Receiver starts to record another prog ram, my image quality deteriorates.

4 Press PAUSE, then PLAY.

4 Press EXIT to return to live TV, then press LIST. SELECT the program you were watching from the MyVOD™ screen and press PLAY.

(You may have to fast forward back to the point where you were.

I want to watch a program, but all I get is a black screen. When I go to the Guide or another screen , the TV window is black .

4 If you schedule two programs to record at the same time (using the time-ba sed Manual recording feature), you cannot watch either of

them while they ar e being recorded. Cancel one of the recordings, or wait until a recording is complete.

I want to turn the light ring on t he front panel on or off, or dim them.

4 Press and hold the LEFT and RIG HT arrows to adjust the brightness of the blue lights in the lig ht ring on the front panel. You can

dim the lights u ntil they turn off completely. To turn the l ights on, press and hold the LEFT and RIGHT a rrows again.

CHAPTER 4

Remote Control Problems

Problems with the remote control

4 Check that nothing is between the remote control and the remote sensor. 4 Make sure the remote control is in DIRECTV mode. Slide the MODE switch to the DIRECTV position so the remote will control the

DIRECTV Plus Receiver.

4 Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries. 4 If you’re entering a channel number that is less tha n fou r digits long, the receiver might wait two seconds before tuning to the channel.

Press ENTE R after entering a channel number to tune immediately.

4 If you are trying to operate a device other than the DIRECTV Plus Receiver that you have programmed the remote to control, make

sure you ﬁ rst slide the input switch to the corresponding device (DVD player, VCR, etc.). The indicator light for the component you’re trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the input switch is clicked into

the correct position.

A remote control indicator light starts ﬂ ashing.

The batteries in the remote control are running low and should be replaced soon. (Note that when you replace the batteries, you may have to reprogram your remote to control other devices.)

Fine-Tuning the Signal

If you self-installed your satellite dish antenna, you may have already used Guided Setup to ﬁ nd the dish-pointing coordinates, acquire and ﬁ ne-tune the sign al and run a system test. If you need to run Guided Setup again, select Settings from the Quick Menu, then select Guided S e tu p . Next, press SELECT on Satellite, then select Repeat Satellite Setup.

Important

If your TV i s connected with just coaxial cables, you must tune to Channel 3 or 4, as set with the 3/4 switch on th e back of your DIRECTV Plus Receiver.

Troubleshooting

DIRECTV Plus® - User Guide

Chapter 4

Running the System Test

The System Test allows you to run a basic diagnostics check on your DIRECTV Plus Receiver. If you are experiencing a ny trouble with your receiver, run the system test. It w ill also allow you to get your access card and receiver ID numbers or to initiate diag nostic procedures on your digital satellite receiver.

First make sure t hat:

4 All connections — jacks, cables, etc. — are in place correctly ( see Chapter Two,

Getting Connected, for more info)

4 There are batteries in the remote control, and they are working correctly 4 The access card is installed in t he DIRECTV Plus Receiver.

Follow these steps to run the diagnostics system test on your DIRECTV Plus Receiver.

1) Turn on your TV and the DIRECTV Plus Receiver.

2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press MENU to bring up the Quick Menu.

3) Select Settings.

4) Select S e t u p, t hen Info & Test.

5) Use arrow keys to highlight t he System Test tab, then press SELECT on Run Test.

6) If your system does not pass the system test, check any of these potential trouble areas: cabli ng, point ing the satellite dish, phone connection and access card.

7) If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV.

You should run a system test several times before concluding that there is a problem. Occasional ﬂ uctuations in the phone line or satellite signal can give temporary false readings.

CHAPTER 4

Limited 90-Day Warranty

DIRECTV warrants your DIRECTV Plus Receiver (Model Nu mber: R15) and any included accessories against defects in material or workmanship for a perio d of ninet y (90) days after the date of purchas e .

Who is Covered?

You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PU RCHASER OR ANY PERSON RECEIVING THE DIRECTV RECEIVER AS A GIFT FROM THE ORIG INAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. THIS WARRANTY DOES NOT EXT END TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANT Y.

What is Covered?

Warranty coverage begins the day you purchase the produc t. For ninety (90) days from the purchase date, at the option of DIRECTV, the DIRECTV Plus

Receiver will be repaired or replaced wit h a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defec tive or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cos t of shipping to and from the location designated by DIRECTV. If DIREC TV cannot reas onably repair or replace the Recei ver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current reta il price of the product.

All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expi r es. After ninety (90) days from the date of purcha s e , you pay for the replacement of all parts, and for all l a bor charges.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLI ED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

What is Excluded?

Your warranty does NOT cover:

4 Labor cha rges for installation or setup of the product. 4 Installation, performance of, or repair of: audio/video cabli ng, telephone line, or accessory attachments used with the product. 4 Product replacement because of misus e , accident, lightning damage, unauthorized repair, or other cause not within the control of DI RECTV. 4 Incidental or consequentia l damages resulting from the product. SOM E STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Limited 90-Day Warranty

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Chapter 4

4 Any modiﬁ cations or other changes to the product, including but not limited to software or hard ware modiﬁ cation in any way other than as expressly

authorized by DIRECTV will void this limited warr anty. Except in the cas e of h ardware or software provided by DIRECTV, installi ng s oftware modiﬁ cations, “hacks” or util izing service acce ss or “back doors” wi ll void this limited warranty.

4 Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. 4 A product that has been modiﬁ ed or adapted to enable it to operate in any country other than the country for which it was designed, manu factured,

approved and/or authorized, or repair of produc ts damaged by these modiﬁ cations.

4 A product used for commer cial or institutional purpo ses. 4 DIRECTV makes no war ranty that the acce ss connection will be a local (not long distance) phone call. 4 The continued provisioning of a ny of the programming and other services delivered through the Receiver including but not limited to televi sion

programming, show info, program guide data, and scheduling info.

Make Sure You Keep...

Please keep you r sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also kee p the origina l box and packing material in case you need to return your product.

Before Requesting Repair Service...

Please check the troubleshooting sec tion of this guide. This may save you a cal l to DIRECTV Customer Care.

To Get Warranty Service...

Warranty service w ill be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determi ned that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.

CHAPTER 4

To Get Out-of-Warranty Service...

To obtain out-of- warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of outof- warranty products .

ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR POSE ARE EXPRESSLY LIM ITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

WIT H THE EXCEPTION OF ANY WARR ANTIES IMPLIED BY TH E LAW OF ANY STATE OF THE U.S.A., THIS EXP RESS LIMITED WARRANTY IS EXCLUSIV E AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILA R OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMI TED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVE NT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV RECEI VER. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER.

SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

DIRECTV, Inc. 2230 E. Imperial Hwy El Segu ndo, CA 90245 1-800-DIRECTV

Product Info

Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. Model No. ___________________________________________________________ Serial No. ____________________________________________________________ Purchase Date: ________________________________________________________ Dealer/Address/Phone: _________________________________________________ Access Card: __________________________________________________________ Receiver ID: __________________________________________________________

Limited 90-Day Warranty

DIRECTV Plus® - User Guide

Chapter 4

DIRECTV PROTECTION PLAN

Protect your DIRECTV® System with t he DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System, giving you peace of mind and comprehe nsive support to ensure t hat you and your family enjoy nons top DIRECTV

entertainment.

DIRECTV PROTECTION PLAN Benefits

Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including:

4 In-home service calls when needed 4 24-hour Technical Supp ort 4 Power surge related repairs 4 Dish antenna realignments 4 Cables, switches, and associated wi ring

throughout home

4 Replacement of defective equipment (if

problem can not be re s olved ove r the phone)*

4 Defective remote control replacements 4 All parts and labor for repair

Get ALL THAT FOR JUST $5.99 a month for accounts with standard DIRECTV Receivers and only $7.99 a month for accounts with DIRECTV Plus

Receivers, DIRECTV HD Receivers, DIRECTV HD DVR or DIRECTV Receiver with UltimateTV service. This one low monthly fee covers e v ery DIRECT V component and receiver on your account.

If you have stand ard DIRECTV Receiver(s ), visit DIRECTV.com and SIGN IN using the simple steps be low or call 1-800-DIRECTV.

1. SIGN IN with your user name and password, or click on the “Register now” link and go through the easy steps, then conti nue w ith Step 2.

2. SELECT O ption B, and then click the “Next” but ton at the bottom of the page.

3. SCROLL down to Step 3 (Add Addition al Services) and SELECT “DIRECTV PROT E CTION PLAN,” t he n C LICK on the “Next ” button.

4. REVIEW your change and CLICK on the “Accept These Changes” button.

If you have a DIRECTV Plus Receiver, DIRECTV HD Re cei ver, DI RECTV HD DVR or DIRECTV Receiver with UltimateTV Se rvice, please call 1-800DIRECTV to sign up.

The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underw ritten by New Hampshire Insurance Compa ny on b e h alf of DIRECTV where authorized by l aw. Certain limitations apply. Pricing, terms a nd cond itions of the DIRECTV PROTECT ION P LAN are subject to change. Full terms and conditions will be mailed to you pr ior to s e rvice billing and are available at DI RECTV.com. (Note: Annual payment option no longer available.)

*A fee of $49 for standard IRD equipment, $249 fo r DIRECTV Plus Receiver, DIRECTV Receiver or Ultimate TV equipment, $400 for HD equipment, or $1,000 for DIRECTV HD DVR equipment will be charged to your DIRECT V bill if the defect ive equipment that we are replacing for you is not returned within 30 calendar days. The plan will p rovide a return box for the defective equipment and even pick u p the shipping costs. You’ll receive replacement equipment in about 72 hours.

Important

CHAPTER 4

FCC Customer Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this de vice may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party:

DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV

4 Trade Name: DIRECTV 4 Type of Equipment: DIRECTV Satellite Receiver 4 Model Number: R15

Federal Com mu nications Commis sion (FCC): T his equipment complies with bot h Part 15 and Part 68 of t he FCC rules.

This equipment has been tested and found to comply with the l imits of a Class B digital device, pursua nt to part 15 of the FCC Rules. These limits are de signed to provide reasonable protection agai nst harmful interference in a residential installation.

This equipment generates, uses, and can r adiate radio frequency e nergy and, if not installed and used in accordance with the instructions, may cause harmful interference to r adio communications. However there is no guar antee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying p owe r to the equipment, the user is encour aged to try to correct the interference by one or more of the following measur es:

4 Reorient or relocate the receiving satellite dish antenna. 4 Increase the separation bet wee n the equipment and the DIRE CTV Plus Receiver. 4 Connect the equipment into an outlet on a circuit different from that to which the DIREC TV Plus Receiver is connected. 4 Consult the dea le r or an experienced radio/TV technician for help. 4 CAUTION: Changes or modiﬁ cations not expressly approved by t he m anufacturer re sponsible for compliance could void the user’s author ity to operate

the equipment.

The user may ﬁ nd the following booklet, prepared by the Federal Communications Comm ission, helpful: “How to Ident ify and Resolve Radio and TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofﬁ ce, Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.) certiﬁ ed to comply with Class B limits may be attached to this device. Operation with non-certiﬁ ed peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, per ipher al, or other Class B certiﬁ ed device.

FCC Customer Information

DIRECTV Plus® - User Guide

Chapter 4

This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this equipment is a l a bel that contains a product identi ﬁ er in the format US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company. This equipment uses the following USOC Jack : RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and require me nts adopted by ACTA. A compliant telephone cord and modular plug is provided with this pr oduct. It is designed to be connected to a compatible modular jack that is also compli ant. See installation instructions for details.

The REN is used to determine the number of devices that may connect to a te lephone line. Excessive RE Ns on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed ﬁ ve (5.0).

To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the produc t identiﬁ er that h as the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the dec imal point (e.g., 03 is a REN of 0.3).

If this DIRECTV Plus Receiver causes harm to the telephone network, the te lephone company will notify you in advance that temporary discontinuance of serv ice may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be adv ised of your right to ﬁ le a complaint with the FCC if you belie ve it is necessary.

The telephone company may make changes in its fac ilities, equipment, operations or procedures that cou ld affect the proper functioning of your equipment. If they do, you will be notiﬁ ed in advance in order for you to make nece ssary modiﬁ cations to maintain un interrupted service. Connection to par ty line service is subject to state tariffs. Contact the state public uti lity commission, public se rvice commission or corporation commis sion for information.

If trouble is experienced with this unit, for repair or warranty information, please contact DIREC TV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.

DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV

If your home has spec ially wired alarm equipment connected to the telephone line, ensure the ins tallation of this DIRECTV Satellite Receiver does not disable your al arm equipment. If you have questions about what will disable alarm equipment, con s ult your alarm compa ny, telephone company or a qualiﬁ ed instal ler.

DO NOT DISASSEM BLE THIS EQUIPMENT. It does not contain any user-serviceable components.

We recommend the instal lation of an AC surge arr ester in the AC outlet to which th is equipment is connected. Telephone companies report that electrica l surges, typically l ightning transients, are very destructive to c ustomer terminal equ ipment connected to AC power sources.

CHAPTER 4

Index

Access card 6, 51 ARROW keys 6 Audio options 23, 33

Dolby® Digital 5.1 34

Autorecord 19

Back panel 46 Batteries 45, 50, 51 Bookmarks 22, 42

Cables 4, 5, 7, 10, 12, 14, 46, 51 Caller ID

notiﬁ cation 38

problems 31, 45 Category sort 45 Channel banner 6, 23, 38, 46 Channel blocks 39 Channel list 40 Connections 1, 4, 5, 46, 51

Date & Time 31, 37 Digital audio 5 DIRECTV Active™ 20 DIRECTV mode 45, 50 DIRECTV PROTECTION PLAN

55 DIRECTV Receiver Problems 45 Dish-pointing coordinates 50 Dolby® Digital 5.1 34

EXIT key 35

Favorites 23, 31, 37, 47 FCC Customer Information 56 Find by 36 Fine-Tuning the Signal 52

Guide 6, 24, 35 Guided Setup 1, 14, 16, 50 GUIDE key 6

INFO key 23, 25, 46

Jacks 4, 5, 7, 10, 12, 14, 46, 51

Language 16 Light ring (front panel) 6, 49 Lock 40 Locking the system 40

MENU key 6, 14, 16, 32, 35, 36, 41,

47, 51 Messages 23, 31, 38 Mini Guide 25 MODE switch 50

remote control 50, 51 Movie ratings 39 MUTE key 20 MyVOD 22, 27, 29, 30, 42, 47

Notiﬁ cation (Caller ID) 38

Parental Controls 23, 31, 33, 39, 41

channel blocks 23, 31, 33, 39, 41 ratings 23, 31, 33, 39, 41 spending limits 23, 31, 33, 39, 41 unlocking 23, 31, 33, 39, 41 unrated programs 23, 31, 33, 39,

viewing hours 23, 31, 33, 39, 41 Passcode 40, 41 Pay Per View 2, 19, 24, 28, 31, 35,

40 Playlist 22, 29, 42, 48, 49 Power surge 46 Previous channel 20, 46 Programming 2, 4, 5, 6, 14, 20, 36,

39, 47, 53

ordering 2, 4, 5, 6, 14, 20, 36, 39,

43, 47, 53

tuning to 2, 4, 5, 6, 14, 20, 36, 39,

43, 47, 53 Program details 23 Program guide 16, 44, 53

date & time 16, 44, 53 quick menu 16, 44, 53 scrolling 16, 44, 53 sorting 16, 44, 53 tuning to a program 16, 44, 53 using 16, 44, 53

Purchases 28

Quick Menu 6, 32, 39, 50, 51

Ratings 39 Rear Panel 7 Receiver Rear Panel 7 Recent Finds 36

Remote control 6, 12, 14, 16, 20, 23,

24, 28, 32, 37, 40, 44, 45, 46, 47, 50, 51

keys 6, 12, 14, 16, 20, 23, 24, 28,

32, 37, 40, 44, 45, 46, 47, 50, 51

modes 6, 12, 14, 16, 20, 23, 24,

28, 32, 37, 40, 44, 45, 46, 47, 50, 51

problems 6, 12, 14, 16, 20, 23, 24,

28, 32, 37, 40, 44, 45, 46, 47, 50, 51

programming 6, 12, 14, 16, 20, 23,

24, 28, 32, 37, 40, 44, 45, 46, 47, 50, 51

RESET 44, 46

Satellite Data Acquisition 16 Satellite Setup 50 Scheduler 33 Search 24, 36 Settings 16, 41, 51 Setup 1, 9, 14, 16, 46, 47, 50, 51 Showings 24 Spending limit 40 System Test 44, 51

Temporarily unlock 41 Timer 46 To Do List 27, 28 Troubleshooting 43, 44 Tuning to a program 50 TV ratings 39

Unlock a particular program 41

Warranty 5, 43, 52, 53, 54

Index

DIRECTV Plus® - User Guide

Chapter 4

DIREC TV prog ram ming sold sep arately. ACT IVATION OF PROGR AMMI NG MAY BE SUBJ ECT TO CR EDIT A PPROVAL AND R EQUIR ES VALID SERVICE ADDR ESS, S OCIA L SECUR ITY N UMBER A ND/OR M AJOR CREDIT CA RD. DEPO SIT OR PR EPAYMENT M AY BE REQUI RED. Pr ogram mi ng subjec t to cha nge. DI R EC T V ser v ices not a vai lable out side t he U.S. DI R EC T V prog ra mm ing i s sold se par ately a nd ind epend ently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware. Activate your DIRECTV programming t oda y at 1 -800DIREC T V (1-800-347-3288). Dolby a nd the do uble-D sy mbols a re t radem ark s of Dolby L abor atorie s. ©20 05 DIR EC T V, Inc. DIREC T V and t he Cyclo ne Design logo, DIRECTV A ctive and ADVANCED PROGRAM GUI DE are tradema rks of DIREC TV, Inc.

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authori z ed by M ac rovision Corporat io n, a nd i s i nte nded f or home a nd other limited vie w i ng u se s on ly u n less other wise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

Due to restrictions imposed by copyright holders, certain programming may include content prot ection measures t h at m a y r e s trict viewing in high deﬁ nition and/or rec ordin g with c ert ain co nsumer e lect ronic s equipment at tache d to the rec eiver. Plea se cont act the m anuf act urer of su ch equipme nt for additio nal information.

Rev. 1.5 — R15.050606

DirecTV R15 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual