To reduce risk of fire or
shock hazard, do not
expose this receiver to
rain or moisture.
Cautions
Note to Cable TV Installer:This reminder is provided to call your attention to Article 820-40 of the
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates
“dangerous voltage” inside the
product that presents a risk of
electric shock or personal injury.
Do not stack electronic components or other objects on top of
the DSS Receiver. The slots on top of the receiver must be left
uncovered to allow proper airflow to the unit. Blocking the airflow to
the unit could impair performance or damage your receiver and other
components.
Do not stack the DSS receiver on top of a “hot component” such as an
audio power amplifier.
FCC Regulations state that unauthorized changes or modifications to
this equipment may void the user’s authority to operate it.
National Electrical Code (Section 54 of the Canadian Electrical Code,
Part 1) which provides guidelines for proper grounding and, in
particular, specifies that the cable ground shall be connected to the
grounding system of the building as close to the point of cable entry
as practical.
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER (OR BACK). NO USER SERVICEABLE
PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
This symbol indicates
important instructions
accompanying the product.
Note to Satellite Dish Installer:This reminder is provided to call your attention to Article 810 and in
particular article 810-15 of the National Electrical Code which covers
proper installation and grounding of television receiving equipment as
well as to article 820-40 of the National Electrical Code which specifies
that the satellite dish cable ground shall be connected to the
grounding system of the building as close to the point of cable entry
as practical.
IMPORTANT NOTICE:This device incorporates an anticopy process technology that is
protected by U.S. patents and other intellectual property rights. The
anticopy process is licensed for non-commerical, home use only.
Reverse engineering or disassembly is prohibited.
TABLE OF CONTENTS
First Things First ...........................................................3
What is the DSS® System? ............................................................4
Index ............................................................................ 61
DSS® is a registered trademark of DIRECTV, Inc., a unit of GM Hughes Electronics
2
FIRST THINGS FIRST
Read the First Four Sections
The first four sections of the manual introduce you
to your DSS
the on-screen guides and menus. Reading these
sections gives you the basic information you need
to navigate the DSS
®
system, and show you how to use
®
system.
Lists & Limits
The fifth section of the book introduces you to the
Lists & Limits feature, which lets you control the
way you watch DSS
favorite channel lists, and by setting ratings limits
and spending limits.
®
programming by creating
The Rest of the Manual
FIRST THINGS FIRST
1
➣
POINT AND SELECT
2
➣
PROGRAM GUIDES
3
➣
4
THE MENU SYSTEM
➣
The rest of the book highlights the remaining
features, and includes reference information such
as a connections guide, a glossary, and an index.
LISTS & LIMITS
5
Take some time right now to read
at least the first five sections.
Then, as you have time, you can
check out the rest of the book.
3
FIRST THINGS FIRST
What is the DSS® System?
You’ve purchased the DSS® Digital Satellite System, so you
already know a lot of the great things it offers. You know that the
DSS® system uses the latest satellite technology to deliver
television programming to your home. And you know that the
transmissions are digital, so the quality of the picture and audio
rivals that of laser discs and CDs. You know the dish is small—18
inches wide—and that it often can be installed in a matter of
hours. (See the DSS® System Installer Guide for specific
information.)
Those are the some of the things you probably know about the
DSS® system. But what about the things you don’t know? For
instance...
•The DSS® system works like your TV. Pick up the DSS® remote
and push the DSS® button. Press the Channel Up/Down
buttons to scan through the channels. Press the number
keys to go directly to a channel.
•There is an on-screen Program Guide. The Program Guide is
like a TV listing in the newspaper. It is designed to help you
select regular programs and pay-per-view events. You can
also sort the Guide to list only specific types of programs.
You can select Sports, for example, and your guide will
show current and upcoming sports programs only. Or
Movies. Or News.
•There is the on-screen Menu System that allows you to
customize your system. You can set up your system, build
channel lists, preview coming attractions, set spending
limits, and receive mail from your program providers.
•There are three types of On-line Help to assist you in
learning how to use the DSS® system: Auto Help, Help
buttons, and the About DSS menu.
Ordering DSS® Programming
After you have installed your system, you should contact the
service providers, DIRECTV and USSB to receive DSS
programming.
®
When you order programming, you
need to know your Access Card
number. To get the number, select
Options from the Main menu, and
then select System Test. Wait for the
system to run all of it’s tests. The
Access Card number is displayed at
the end of the system test.
Write the Access Card number in
the space below for easy reference:
Programming with DIRECTV:Call 1-800-347-3288
Programming with USSB:Call 1-800-204-USSB
4
FIRST THINGS FIRST
Unpacking the Box
The following items come with your DSS® receiver:
•Receiver (with access card inserted)
•Remote Control
ON/OFF
DISPLAY
ANTENNA
MENU
SELECT
Receiver
Remote Control
OFF
ON
•
MENU
•
CLEAR
213
546
879
0
FAV•INPUT
ANTMUTEALT AUD
DSSTV
SELECT
DISPLAYGUIDE
PREV CH
CHAN
VOL
Installing Batteries In the Remote
Control
Follow these steps whenever you need to install or change the
batteries in your DSS® remote.
1. Pull off the cover of the battery compartment.
2. Place four AAA batteries as shown, matching the + and - end
of each battery in each compartment.
3. Replace the cover.
5
FIRST THINGS FIRST
Using This Manual
There are a couple of conventions used in this manual that
might help you read it.
•Words that appear in ALL CAPS indicate the name of a
button.
•The names of on-screen menu option are shown in
italics
.
Important Note about This User’s Manual
This manual assumes that your DSS® system has been installed,
meaning:
1. The DSS® satellite dish has been installed, correctly pointed
at the satellite, and connected to your DSS® receiver.
2. The DSS® receiver is connected to your television and to a
telephone line.
3. The access card is installed in your DSS® receiver.
Your access card has been matched to your receiver, and
should already be installed when you take the receiver out of
the packing box. The access card should only be taken out of
the DSS® receiver when you are issued a new card by your
programming providers.
4. The DSS® remote control has batteries and can be
programmed to control both your DSS® receiver and your
TV (if your TV is remote-controllable).
If your system has not been installed, refer to the satellite dish
Installer's Guide for information regarding proper installation.
Then, refer to the section, “Connections,” in this manual. See
your dealer for specific information regarding professional
installation or the purchase of a Self-Installer’s Kit.
6
POINT AND SELECT
A Navigation Method
Point and Select is a method of navigating through
the menu system and program guides. Once you
know how to point and select, you can explore the
menus to learn more about how your DSS
works.
®
system
FIRST THINGS FIRST
1
➣
POINT AND SELECT
2
➣
PROGRAM GUIDES
3
➣
4
THE MENU SYSTEM
➣
LISTS & LIMITS
5
7
POINT AND SELECT
What is Point and Select?
Point and Select is the two-step method you use to control the
DSS® system.
1. Point
You point by pressing the arrow keys on the remote or front
panel. Pressing the arrow keys moves the on-screen
highlight to different items in the Program Guide and the
menu screens. Pressing an arrow once moves the highlight
one space in the direction of the arrow.
MENU•SELECT
CLEAR
For example, to point down (that is, to move the highlight
toward the bottom of the screen), press the down arrow. To
point right, press the right arrow.
2. Select
Once you have pointed to an item on the screen, select it by
pressing the MENU•SELECT button on the remote or front
panel. Selecting an item tells the menu system to make the
change you have indicated.
For example, the instructions in the User’s Manual might tell
you to “Point to the
Once you’ve understand the Point and Select rule, you can
use any part of the DSS® system, beginning with the
Program Guides.
Help
button and press MENU•SELECT.”
ARROW KEYS
Exiting A Screen
Pressing the CLEAR button on the
remote takes you out of the menu
system and back to the program you
were watching.
8
PROGRAM GUIDES
What is a Program Guide?
A program guide is an on-screen programming
schedule. There are several types of guides, each
presenting the schedule in a different format.
FIRST THINGS FIRST
1
➣
Using Program Guides is easy as long as you
remember the Point and Select rule. Point to items
on the screen by pressing the arrow keys on the
remote or front panel. Then, press MENU•SELECT
to go to that program.
POINT AND SELECT
2
➣
PROGRAM GUIDES
3
➣
4
THE MENU SYSTEM
➣
LISTS & LIMITS
5
Take some time to explore the
different types of Program Guides
and use the one that best suits
your viewing habits.
9
PROGRAM GUIDES
FAV•INPUT
PREV CH
DISPLAYGUIDE
MENU
•
SELECT
CLEAR
0
879
546
CHAN
213
ANTMUTEALT AUD
DSSTV
OFF
•
ON
VOL
Bringing Up the Program Guides
You can access the program guides by using the GUIDE
button on the remote, or by selecting
Main menu.
When you press the GUIDE button on the remote, the Grid
Guide appears on-screen.
Program Guide
from the
Using A Program Guide
There are several ways to navigate through a program guide,
once it has been selected.
Using the Number Keys (0-9)
You can point quickly to any channel in a Program Guide by
entering the channel number with the number keys (0-9). For
example, to point to the first listing for Channel 128, press
the numbers 1-2-8 on the remote. To point to Channel 102,
press 1-0-2.
Scrolling Channel By Channel
The programs that you see on the TV screen make up one
section—or page—of the total Program Guide. You can scroll
to other sections using the arrows: point to other times with
the left and right arrows; point to other channels with the up
and down arrows.
The Grid Guide is one type of program guide.
10
PROGRAM GUIDES
Scrolling Page By Page
If you want to scroll up or down through the Program Guide
faster, press the Channel Up/Down buttons on the remote
control. The highlight scrolls a page at a time. This is called
“paging.”
Tuning to a Program
To tune to a program listed in the guide, point to the program
and press MENU•SELECT. Then, you can select
tune to that program.
View Channel
Selecting A Program Guide from
to
the Main Menu
When you access the program guides through the Main menu,
you have more available options:
1. Press MENU•SELECT to bring up the Main menu.
2. Point to
The Program Guide menu screen appears.
This is the Program Guide menu. Use the arrow to
scroll down to see the Attractions Guide option.
Program Guide
and press MENU•SELECT.
11
PROGRAM GUIDES
Types of Program Guides
There are three types of program guides: the Grid Guide, the
Channel Guide, and the Attractions Guide.
The Grid Guide
Shows the schedule in a time-and-channel format, similar to a
TV schedule listed in a newspaper.
The seven-channel Grid Guide.
The Channel Guide
Displays the programming schedule in a channel-by-channel
format.
The Channel guide.
Reminder
You can use the GUIDE button on
the remote to directly access the
Grid Guide while you are watching a
DSS® program.
12
PROGRAM GUIDES
The Attractions Guide
Displays coming attractions and special events information.
The Attractions guide.
Sorting the Grid Guide
There are six on-screen choices—called “buttons”— at the
bottom of the Grid Guide: down arrow, Movies, Sports, Other,
All, and Sort.
The Sorting buttons are at the bottom of the screen.
Down Arrow
The down arrow button allows you to scroll down through other
channels in the guide. Point to the down arrow, and then press
MENU•SELECT to scroll down through the program guide.
See the section on purchasing
pay-per-view programs for more
information on the Attractions guide.
13
PROGRAM GUIDES
Using the Sorting Buttons
The remaining buttons at the bottom of the guide are called
“sorting buttons.” These buttons allow you to simplify the
guide to show specific types of information such as movies, or
sports.
The Movies button lists movies only. After selecting Movies,
point to the
MENU•SELECT to sort the guide to list specific types of movies,
such as comedies or thrillers.
The Sports button lists sporting events only. After selecting
Sports, point to the
MENU•SELECT to sort the guide to highlight specific types of
sports, such as basketball or soccer.
Theme
button that appears and press
Theme
button that appears and press
Allows you choose from a list of sorting topics. Once you have
selected a sorting topic from the list, your guide will be
simplified to show only that type of program.
After selecting a topic, a
of the
Other
button.
Resets the guide to show all available channels and listings.
The Sort button takes you to the Guide Filter menu screen
Themes
button may appear in the place
14
PROGRAM GUIDES
Using the Themes Button
After you select one of the sorting buttons, the name of that
button changes into the
to further sort the Grid or Info Guide to show subtopics
(“themes”). For example, you could simplify the guide to show
“baseball” under the Sports sorting button, or “comedies”
under Movies.
Themes
button. Use the
Themes
button
Exiting A Program Guide
There are two ways to exit a Program Guide:
•Tune to a program.
•Press CLEAR on the remote.
15
THE MENU SYSTEM
What is a Menu?
The DSS® menu is a list of choices, just like a
menu in a restaurant. And, just as a restaurant
menu is divided into sections such as appetizers,
entrees, and desserts, the on-screen menus are
also separated into sections to help you find the
information you need.
Don’t Forget To Point
and Select
As with all of the on-screen displays, you use
Point and Select to navigate.
FIRST THINGS FIRST
1
➣
POINT AND SELECT
2
➣
PROGRAM GUIDES
3
➣
4
THE MENU SYSTEM
➣
LISTS & LIMITS
5
Use the MENU•SELECT button to
bring up the Main Menu, and then
use Point and Select to choose a
menu option.
17
THE MENU SYSTEM
Using the Menu System
To bring up the Main Menu, press MENU•SELECT on the
remote.
The Main Menu.
To use the menu system, you need to know the Point and Select
rule. Use the arrows on the remote to point to an item on the
screen, and then press MENU•SELECT to select it.
Exit and Help
There are Exit and Help buttons at the top of most screens.
Point to
Point to
about that screen.
Exiting a Screen
There are two ways to exit a menu:
•Point to
•Press the CLEAR button on the remote control. The on-
Using Help
All menus have a Help button. For example, selecting the Help
button from the Main Menu shows you information about using
the Main Menu screen.
The rest of the Help buttons in the menu system bring up
helpful information explaining one aspect of that menu.
Exit
and press MENU•SELECT to leave that screen.
Help
and press MENU•SELECT to see more information
Exit
and press MENU•SELECT.
screen displays clear from the screen and you return to TV
viewing.
If the Main Menu doesn’t appear
when you press MENU•SELECT, the
remote might not be in DSS® mode.
Try pressing the DSS button on the
remote, and then MENU•SELECT.
Context-Sensitive Help
Most of the screens contain
information to help you decide what
to do next. If you get stuck, look for
the help text.
18
THE MENU SYSTEM
Menu Descriptions
This section briefly describes each of the available Main Menu
options. Detailed information about each menu is included in the
sections of the manual which describe each menu.
Program Guide
Shows the on-screen programming schedule options.
Mailbox
Use to read your mail messages.
Purchases
Use to review or cancel upcoming purchases, and to review
past purchases.
Timers
Allows you to schedule the DSS® system to tune to a specific
channel at a specific time.
Lists and Limits
Allows you to set ratings and spending limits, and to create
favorite channel lists.
Options
Allows you to run the system test and install a new access card.
Dish Pointing
Use to find your dish pointing coordinates, and to access the
on-screen signal strength meter.
Assistance
Shows you information about using the system and setting the
system to your personal preferences.
Explore the System
The best way to learn about the DSS® system is to explore the
menus. The context-sensitive help at the bottom of the screen
provides instructions for getting through any particular menu or
control panel. Remember, press CLEAR at any time to leave the
menu system and return to regular DSS® viewing.
Don’t Forget about the
CLEAR button
Press the CLEAR button on the
remote to remove the on-screen
menus and return to normal viewing.
19
THE MENU SYSTEM
20
LISTS & LIMITS
Controlling The System
The Lists & Limits feature puts you in control of your
®
DSS
viewing by letting you create channel lists and
set ratings and spending limits which can be
password protected.
Especially for Parents
You can set up a parent approved channel list so that
selected channels cannot be viewed when the system
is locked, unless the system password is entered.
In addition to activating the ratings, spending, and
channel limits, the system lock feature keeps anyone
from changing any of the limits without first entering
a four-digit password.
FIRST THINGS FIRST
1
➣
POINT AND SELECT
2
➣
PROGRAM GUIDES
3
➣
4
THE MENU SYSTEM
➣
LISTS & LIMITS
5
21
LISTS & LIMITS
An Overview
When you select
screen you see is the Ratings Limit screen. By moving down
through the other options, you can set per-event spending
limits, create favorite channels lists, and also lock the system by
assigning a password.
Lists & Limits
from the Main Menu, the first
Setting the Ratings Limit
The Ratings Limit menu enables you to set a maximum viewing
limit for rated movies (based on the MPAA ratings system), as
long as the program provider has transmitted the proper code.
•Note that the ratings limit cannot be enforced if a program
has not been rated, if rating information for that program is
not transmitted by the program provider, or if the system
has not been locked.
1. Point to
Rating Limit
and press MENU•SELECT.
Use the arrow keys to move the selector up and down.
2. Use the up and down arrows to move the rating selector to
the highest rating you want to be able to view; then press
the left arrow to set the rating. (In the preceding illustration,
movies that are rated up to and including an “R” rating can
be viewed.)
After the ratings limit is set
enter the system password to watch programs with a rating
higher than your limit.
and
the system is locked, you must
22
You need to lock the system in order
for rating limits and channel lists to
go into effect. See “Locking the
System” for details
LISTS & LIMITS
Setting Up Spending Limits
Use the
limit for pay-per-view programs.
1. Point to
2. Use the arrow keys to enter a single-event spending limit.
After a spending limit is set
enter the system password to purchase a pay-per-view program
that costs more than your spending limit allows.
Spending Limit
Spending Limit
Set a per-event spending limit.
option to indicate a per-event spending
, and press MENU•SELECT.
and
the system is locked, you must
Creating Favorite Channel Lists
You can create as many as four different channel lists that can
be easily accessed by using the FAV•INPUT button on the
remote control.
Select the Channel Lists option to create or edit a
favorite channels list.
23
LISTS & LIMITS
1. Point to
Select a Favorite channel list to edit.
2. Point to a channel list option and press MENU•SELECT.
Channel Lists
and press MENU•SELECT.
Channels containing a checkmark are included in
the channel list .
3. Use the arrow keys to point to a channel, and press
MENU•SELECT to remove (or replace) the check mark.
After you have set up the channel lists and locked the system,
you will need to enter the system password before you can
modify the existing channel lists.
Add or Delete All Channels
You might be able to save time when creating a channel list by
using the
add all channels or delete all channels before removing or
adding individual channels.
24
Add All Chans
option or the
Delete All
option to either
LISTS & LIMITS
Parent Approved Channel List
The
Parent Apprv
channels by creating a list of acceptable channels, and then
locking the system.
channel list enables you to limit access to
When the system is locked, the
Parent Apprv
list overrides all
other channel lists, and requires that you enter the four-digit
system password to view an unapproved channel.
Note that when you enter the system password to view an
unapproved channel, all spending, ratings, and channel limits
remain unlocked until you turn off the receiver (see “Locking the
System” for more information).
Selecting a Channel List to Use
When you turn on the DSS receiver, the unit defaults to the
“Normal” channel list. You can easily change the channel list by
pressing the FAV•INPUT button on the remote to scroll through
the available channel lists (Normal, FAV A, FAV B, and FAV C).
The active channel list is indicated in the channel banner at the
top of the screen (which appears when you change channels or
press DISPLAY on the remote).
Locking the System
FAV•INPUT
button
OFF
ON
•
MENU
SELECT
•
CLEAR
213
546
879
0
FAV•INPUT
ANTMUTEALT AUD
DSSTV
DISPLAYGUIDE
PREV CH
CHAN
VOL
You can lock the system in order to put into effect the ratings,
spending, and channel limits you have set up. In addition, when
you lock the system, no one can modify any of these setting
without first entering the four-digit system password.
1. Point to
Enter a four-digit system password to lock the system.
Lock System
and press MENU•SELECT.
25
LISTS & LIMITS
2. Use the arrows or the digit keys to enter a four-digit
system password.
3. Enter the password a second time to confirm it.
After the system has been locked, you must enter the correct
password in order to access the
Don’t Forget Your Password! If you do forget your password,
contact your program provider’s authorization center.
Unlocking the System
When the system is unlocked, the spending and ratings limits,
that you have set are no longer in effect.
Lists & Limits
menu, so
1. Point to
2. Point to
want to unlock the system.
Unlock Limits
Yes
and press MENU•SELECT to confirm that you
and press MENU•SELECT.
Session Unlock
If your system is locked and you attempt to access a channel or
program that is blocked by one or more limits, you are asked to
enter the four-digit system password to override the system
lock. If you enter the password to override the rating or
spending limit, all limits are unlocked until you turn off the
receiver. When you turn on the receiver again, the system will
be locked, and the normal channel list will be selected.
26
Forget Your System Password?
You need to contact your program
provider’s authorization center to
reset your system if you forget your
system password.
MORE FEATURES
MORE FEATURES
Up to this point in the manual, you’ve learned how
to use the on-screen program guides, how to get
around in the menu system, and how to use the
Lists & Limits feature. This section highlights the
rest of the features offered by your DSS
including the following:
•Pay-Per-View Programs
•The Timer Feature
•Mailbox Menu
•Alternate Audio Programs
•Picture Size
•System Test
•New Access Card Setup
®
system,
•On-Line Help
Use Point and Select to explore all of
the DSS® features on your own.
27
MORE FEATURES
Pay-Per-View Programs
Pay-per-view programs (PPV) are programs that you purchase
on an event-by-event basis. For instance, there might be a
specific channel that runs nothing but previews for movies.
After previewing the movie, you can purchase it or find out
more details about it. PPV programs can also be found in the
Program Guide.
Purchasing and Viewing
There are several ways to purchase PPV movies and events:
•Tune to a PPV program while using the channel buttons on
the remote to scan through the channel lists.
•Select a PPV program from the Program Guide.
•Select a coming attraction from the Attractions menu.
Tuning to a PPV Program
When you use the channel buttons or digits on the remote to
tune to a Pay-Per-View channel, you see the Purchase Offer
menu screen.
Purchase Offer screen.
Select
to purchase the selected program.
Buy Program
and then follow the on-screen instructions
You need to connect your phone line
to your satellite receiver to be able to
order PPV programs by using the onscreen menus. If your phone line is
not connected, you may not be able
to access some of the PPV purchase
screens shown in this manual.
You may need to enter your four-digit
system password to order a PPV
program if it costs more than the
spending limit you set up in the List &
Limits menu.
28
MORE FEATURES
Using the Program Guide for PPV
Programs
When you use the Program Guide to select a PPV program, the
Program Details screen gives you a few more options.
Use the Program Guide to get to the Program Details screen.
Select
program preview (if a preview is available).
Select
Select
Select
View Channel
Channel Guide
Buy Program
Other Times
to purchase the program.
to see additional show times.
to see go to that channel and view a
to go to the channel guide.
Using the Attractions Guide
Your program providers may offer future programming events
not currently listed in the Program Guide. These events are
called “coming attractions,” and can be previewed and
purchased through the
Access the
from the Main menu, an then scrolling down the guide options.
The Attractions Guide is accessed through the Program
Guide menu.
Attractions Guide
Attractions Guide
by first selecting
.
Program Guide
Buy and Record Option
Your program provider may offer PPV
programs that are coded so that you
cannot record them. When these
programs are offered, an additional
option (Buy and Record) appears in
the program details screen. Selecting
Buy and Record allows you to record
the program; selecting Buy Program
allows you only to watch the program.
29
MORE FEATURES
Using the Purchases Menu
The Purchases menu allows you to review upcoming and past
purchases.
The Purchases menu shows you upcoming or past
purchases.
The list of purchases may be longer than one screen; use the
down arrow keys to see more items. The display also shows the
title, channel, date, time, and cost of each program.
•Note that the Past Purchases list might be modified after
each billing cycle and still show purchases for which you
have already paid.
Reviewing and Canceling an
Upcoming Purchase
Use Point and Select to choose an upcoming purchase and
review the program description. From the Purchase Edit screen,
you can also cancel an upcoming purchase.
30
The Purchase Edit screen lets you cancel an
upcoming purchase.
MORE FEATURES
Timer Feature
The Timer feature allows you to preset your system to
automatically tune to a particular channel at a predetermined
time.
To use the Timer feature, select
bring up the Timers screen. Select a Timer (1, 2, 3, or 4) and then
use the arrow keys to complete the on-screen sentence. When
the sentence is complete, select
Complete the sentence to set up the timer for each
of the four available Timer options.
Timers
Run Timer
from the main menu to
.
Editing or Canceling a Timer
From the Timers screen, select the Timer you want to edit or
cancel, and then do the following:
•Use the arrows keys to edit the Timer, then select Run Timer.
•Select Clear Timer to cancel the timer.
31
MORE FEATURES
The Mailbox
The mailbox shows you messages that are sent—or “mailed”—
from your program providers. For example, you may receive a
message calling your attention to a new service.
How to Tell When You Have Mail
There are two ways to tell if you have mail, depending on
whether the DSS® receiver is turned on or off.
•If the DSS® receiver is turned on, a mail icon appears in the
upper right corner of the channel marker.
•If the DSS® receiver is turned off, the power light on the front
panel of the receiver flashes.
Checking Your Mail
Select Mailbox on the Main menu to view your mail.
1. Point to a message and press MENU•SELECT. The message
is opened for you to read.
The Mail menu.
2. Press MENU•SELECT again to close the letter.
After you read a message and want to erase it, point to Erase
and press MENU•SELECT. When you exit the display screen,
messages not erased are saved in memory.
Is your ON/OFF Light Flashing?
32
Don’t worry, your receiver’s not
broken. It means that you have mail.
MORE FEATURES
Mailbox Size
The mailbox has enough memory to store as many as ten (10)
200-character messages. You should periodically review and
erase your mail messages to prevent any mail messages from
being erased by the system when memory runs low.
Alternate Audio Programs
Alternate Audio allows you to select different audio programs
(when available) to be played with the video. For example,
audio broadcast in a second language may be available for
certain programs.
There are two ways to change the audio:
•Press ALT AUD on the remote.
•Point to Alternate Audio from the Preferences menu and
press MENU•SELECT.
ALT AUD Remote Button
Temporary audio selections are made by pressing ALT AUD on
the remote. All the available audio types are selected one after
another as you continue pressing the ALT AUD button. Once
selected, the chosen audio remains selected until it is changed
or until the DSS® receiver is turned off.
Alternate Audio Display Screen
When you select Alternate Audio from the Preferences menu,
the Alternate Audio display screen comes up.
Point to the audio program type you want and press
MENU•SELECT. A check mark next to the program means you
have selected that program. The DSS® system will then
automatically set the audio program to the selected audio
program type when that type is available.
33
MORE FEATURES
Picture Size
The Picture size display screen allows you to choose between a
standard TV screen and a Cinema option. A standard TV screen
has an aspect ratio of 4:3; the Cinema option has an aspect ratio
of 16:9.
You should only use the Cinema option if you have a
CinemaScreen® TV; using the Cinema option on a standard TV
screen could crop the picture.
System Test
The System Test display screen is accessed through the
menu, and allows you to initiate diagnostic procedures on the
DSS® system. You should use this feature to get your Access
Card number, or when your receiver doesn’t seem to be working
correctly. There are four separate tests: signal, tuning, phone
connection, and access card.
A message screen appears, telling you whether the system
passed each test. If your system fails a test, run the system test
several times before concluding that there is a problem.
Occasional fluctuations in the phone line or satellite signal can
give temporary false readings.
Options
New Access Card Setup
Periodically, your program provider may issue you a
replacement access card. The New Access Card Setup display
screen allows you to transfer the information from the old card
onto the new one.
Follow the display screen prompts to initialize your new card.
Once you have transferred the information to the new card, your
old card becomes invalid.
Because your specific account information and custom settings
are stored in the access card, power failures should have no
effect on your DSS® system.
34
MORE FEATURES
Using On-Line Help
On-line Help is available for all of the menus and display
screens. The System provides Auto Help, Help buttons, and
Menu Help.
Auto Help
Most menus contain a short description of that menu.
Help Buttons
Help buttons appear in many display screens. To see information
about the display screen you are using, point to the Help button
and press MENU•SELECT.
Press MENU• SELECT again to remove the message from the
screen.
Menu Help
Select
list of on-line Help topics. Point and select to find out about the
specific parts of the DSS® system, then use the right arrow key
to continue through each of the Help screens or press
MENU•SELECT to return to the Help menu.
Program Guide shows a screen-by-screen overview of the
Program Guide features.
Menu System shows a screen-by-screen overview of the DSS
menu system.
Remote Control shows an on-screen display of the remote
control. Point to the different remote buttons to see a brief
description of the highlighted button.
Front Panel shows an on-screen display of the DSS® receiver
front panel. Point to the different front panel features to see a
brief description of the highlighted feature.
Back Panel shows an on-screen display of the DSS® receiver
back panel. Point to the different back panel features to see a
brief description of the highlighted feature.
Glossary shows a list of common DSS® and TV terms. Point to
a glossary item to see a brief description.
About DSS
from the
Assistance
menu to choose from a
®
Use the About DSS menu (within the
Assistance menu) to learn more
about your system.
35
MORE FEATURES
36
CONNECTIONS
CONNECTIONS
Things to Know Before
Connecting Components
Protect Your Components from Power Surges
•Connect all components before plugging any power
cords into the wall outlet.
•Always turn off the DSS
components before you connect or disconnect any
cables.
Position Cables Correctly to Avoid Audio Hum or
Interference
•Insert all cable plugs firmly into their jacks.
•Place the audio/video cables to the sides of the TV’s
back panel instead of straight down the middle after
you connect your components.
•Try not to coil any twin-lead cables and keep them
away from the audio/video cables as much as
possible.
•Make sure all antennas and cables are properly
grounded. Refer to the Safety Tips sheet packed with
your unit.
Protect Your Components from Overheating
®
receiver, TV and other
•Do not block ventilation holes in any of the
components. Arrange the components so that air
can circulate freely.
•Do not stack components.
•Allow adequate ventilation when placing your
components in a stand.
•Place an amplifier or DSS
of the stand so heated air rising from it will not flow
around other components.
®
receiver on the top shelf
37
CONNECTIONS
Audio/Video Jack
Connecting Your DSS® Receiver to
Your TV
If your DSS® system has not been professionally installed, or if
you move your system or add a component, refer to these
pages to help you connect your system.
Jacks and Cables
S-Video Jack and Cable (S-VHS)
The S-Video jack provides the best picture quality for your DSS
system.
This jack is available on many TVs and is used in conjunction
with audio cables to connect the DSS® receiver to your TV.
Remember also to connect the left and right audio cables
because the S-Video jack carries only the picture signal, not the
sound.
®
S-Video Jack
Audio/Video Jacks and Cables (RCA-type)
The audio/video jacks provide very good picture and stereo
sound quality, and should be used if your TV has no S-Video
jack.
Theses jacks are used for most audio/video connections
between components. The DSS® receiver audio/video jacks are
color coded (yellow for video, red for right audio, and white for
left audio). If your TV has only one input for audio (mono),
connect it to the right (red) audio jack on the DSS® receiver.
RF Jacks and Coaxial Cables (F-type)
The RF jacks provide good picture and mono sound quality, and
are to be used if audio/video connections are not available for
your TV.
These jacks are required for antenna or cable-TV connections.
The RF jacks on the DSS® receiver are labeled IN FROM ANT and
OUT TO TV. The coaxial cable supplied with your DSS® system
is used to connect the RF jacks between the DSS® receiver and
your TV’s antenna input.
RF Jack
38
CONNECTIONS
Choosing a Connection
The following pages show four examples of hookups commonly
used to connect the DSS® receiver with a TV and other
components. Refer to your TV and VCR Owner’s Manuals for
more information on hooking up your specific components.
Connection A
Provides the best possible picture and stereo audio quality.
To use Connection A, you must have:
•TV with S-Video input, plus separate RF and audio/video
inputs (jacks).
•VCR with RF inputs and outputs
•S-Video, coaxial, and audio/video cables
Connection B
Provides very good picture and stereo audio quality.
To use Connection B, you must have:
•TV with separate RF and audio/video inputs (jacks)
•VCR with RF inputs and outputs (jacks)
•Coaxial and audio/video cables
Connection C
Provides good picture and mono audio quality.
To use Connection C, you must have:
•TV with RF input (jack)
•VCR with RF input (jack)
•Coaxial and audio/video cables
Connection D
Provides good picture and mono audio quality.
To use Connection D, you must have:
•TV with RF input (jack)
39
CONNECTIONS
Connection A
Best Picture and Sound Quality
To use this connection you must have:
•TV with separate RF, audio/video, and S-Video inputs (jacks)
•VCR with RF inputs and outputs (jacks)
•Coaxial, audio/video, and S-Video cables
To connect TV, VCR and antenna or cable box.
1. Connect coaxial cables as shown.
2. Connect audio/video cables as shown.
3. Connect S-Video cable as shown.
To receive DSS® programming:
1. Tune TV to receive the S-Video output from the DSS
receiver.
®
DSS
RECEIVER
VCR
TV
OUT TO TV
IN FROM ANT
CH3
CH4
IN
IN FROM ANT
OUT TO TV
R
VIDEO
L
AUDIO
S-VIDEO
SATELLITE
DISH
S-VIDEO
CH4
CH3
VIDEO
AUDIO INVIDEO IN
AUDIO OUTVIDEO OUT
SATELLITE IN
LR
AUDIO
LR
CABLE
OR
OFF-AIR ANTENNA
2. Tune DSS®receiver to desired channel.
To receive off-air programming (no cable box):
1. Turn off VCR and DSS® receiver.
2. Tune TV to desired channel.
To receive off-air programming (with cable box):
1. Turn off VCR and DSS® receiver.
2. Tune TV to cable box output channel (usually CH2, CH3,
or CH4).
3. Tune cable box to desired channel.
To record DSS® programming:
1. Tune TV to receive S-Video output from DSS receiver.
2. Tune DSS® receiver to desired channel.
3. Set your VCR to record on DSS® output channel (CH3 / CH4).
To view VCR programming:
1. Tune TV to VCR output channel (usually CH3 or CH4).
CAUTION
Do not stack electronic components
or other objects on top of the DSS
receiver. See Safety Information,
inside front cover.
®
40
CONNECTIONS
Connection B
Very Good Picture and Sound Quality
To use this connection you must have:
•TV with separate RF and audio/video inputs (jacks)
•VCR with RF and audio/video inputs
•Coaxial and audio/video cables
To connect TV, VCR and antenna or cable box.
1. Connect coaxial cables as shown.
2. Connect audio/video cables as shown.
To receive DSS® programming:
1. Tune TV to receive line output from DSS® receiver
(often called Input 1).
2. Tune DSS® receiver to desired channel.
DSS
RECEIVER
VCR
TV
IN
OUT TO TV
IN FROM ANT
IN FROM ANT
CH3
CH4
OUT TO TV
R
L
VIDEO
AUDIO
SATELLITE
DISH
CH4
CH3
VIDEO
AUDIO INVIDEO IN
AUDIO OUTVIDEO OUT
SATELLITE IN
LR
AUDIO
LR
CABLE
OR
OFF-AIR ANTENNA
To receive off-air programming (no cable box):
1. Turn off VCR and DSS® receiver.
2. Tune TV to desired channel.
To receive off-air programming (with cable box):
1. Turn off VCR and DSS® receiver.
2. Tune TV to cable box output channel (usually CH2, CH3,
or CH4).
3. Tune cable box to desired channel.
To record DSS® programming:
1. Tune TV to record line output from DSS® receiver (Input1).
2. Tune DSS® receiver to desired channel.
3. Set your VCR to record on DSS® output channel (CH3 / CH4).
To view VCR programming:
1. Tune TV to VCR output channel (usually CH3 or CH4).
CAUTION
Do not stack electronic components
or other objects on top of the DSS
receiver. See Safety Information,
inside front cover.
®
41
CONNECTIONS
Connection C
Good Picture and Sound Quality
TV
IN
SATELLITE
DISH
To use this connection you must have:
•TV with RF input (jack)
•VCR with RF and audio/video inputs
•Coaxial and audio/video cables
To connect TV, VCR, and antenna or cable box.
1. Connect coaxial cables and audio/video cables as
shown.
To receive DSS® programming:
•Tune TV to channel 3 or 4 (depending on how you set
the CH3/CH4 switch on the back of the DSS® receiver).
To receive off-air programming (no cable box):
1. Turn off VCR and DSS® receiver.
2. Tune TV to desired channel.
DSS
RECEIVER
VCR
OUT TO TV
IN FROM ANT
CH4
VIDEO
CH3
IN FROM ANT
CH3
CH4
OUT TO TV
AUDIO OUTVIDEO OUT
SATELLITE IN
LR
AUDIO
AUDIO INVIDEO IN
LR
CABLE
OR
OFF-AIR ANTENNA
To receive cable programming (with cable box):
1. Turn off VCR and DSS® receiver.
2. Tune TV to cable box output channel (usually CH2, CH3,
or CH4).
3. Tune cable box to desired channel.
To record DSS® programming:
1. Tune TV to the channel on which you receive the DSS
signal.
2. Tune DSS® receiver to desired channel.
3. Set VCR to record on line input.
To view VCR programming:
1. Tune TV to VCR output channel (usually CH3 or CH4).
2. Turn DSS® receiver off.
42
®
CAUTION
Do not stack electronic components
or other objects on top of the DSS
receiver. See Safety Information,
inside front cover.
®
CONNECTIONS
Connection D
Good Picture and Sound Quality
To use this connection you must have:
•TV with RF input
•Coaxial cables
To connect TV and antenna or cable box:
1. Connect coaxial cables as shown.
To receive DSS® programming:
•Tune TV to channel 3 or 4 (depending on how you set
the CH3/CH4 switch on the back of the DSS® receiver.
DSS
RECEIVER
TV
IN
SATELLITE
DISH
CABLE
OR
OUT TO TV
IN FROM ANT
CH4
VIDEO
CH3
AUDIO
LR
SATELLITE IN
OFF-AIR ANTENNA
To receive off-air programming (no cable box):
1. Turn off VCR and DSS® receiver.
2. Tune TV to desired channel.
To receive cable programming (with cable box):
1. Turn off VCR and DSS® receiver.
2. Tune TV to cable box output channel (usually CH2,
CH3, or CH4).
3. Tune cable box to desired channel.
CAUTION
Do not stack electronic components
or other objects on top of the DSS
®
receiver. See Safety Information,
inside front cover.
43
CONNECTIONS
Interactive Setup
If you self-installed your satellite dish, you may have already
used the interactive setup to find the dish pointing coordinates,
acquire and fine-tune the signal, and run a system test.
If you need to run the interactive setup again, go to the
Assistance
If you just want to check your dish pointing coordinates, or run
the signal strength meter, select
menu.
Disabling Interactive Setup
The Interactive Setup menus automatically appear on-screen the
first time you plug in your receiver, and when power is restored
after a power loss.
menu and select
Setup
.
Dish Pointing
from the Main
The final step of the Interactive Setup allows you to disable the
automatic appearance of the Interactive Setup.
To enable it again, select
then follow the Interactive Setup routine until the end, where
you can choose to enable the automatic feature.
Setup
from the
Assistance
menu and
44
REFERENCE
REFERENCE
DSS® System Overview
Although the DSS® system is simple to use, there
are a number of parts in the system. Don’t be
overwhelmed. This section explains how these
different parts work together to bring a picture to
your screen.
Controls and Buttons
This section also describes the controlls located on
the front and back of the receiver.
Programming the Remote
Control
This section tells you how to program the remote to
contol most brands of remote controllable
televisions.
45
REFERENCE
Parts of the DSS® System
One way to understand the DSS® system is to look at the
different parts of the system—from the studio down to the DSS
receiver and remote control in your living room.
®
Uplink Center
Satellite
➣
Authorization Center
World View
These parts make up the DSS® system “big picture.”
Satellite Dish Antenna
Uplink Center Transmits programming up to the satellite.
Satellite Relays the programming signals back to your satellite dish.
The satellite is parked above the equator, in geostationary orbit
22,300 miles above the earth.
DSS® Satellite Dish Antenna Receives the satellite signals. Because
the satellite is so powerful, the dish can be as small as 18 inches.
Program Provider Authorization Center Processes billing
statements. Your DSS® system is linked to the Service Center
through the phone jack on the back of your DSS® receiver.
46
REFERENCE
Home View
These parts are inside of or attached to your house.
Satellite DishDSS Receiver Telephone Jack
Access Card
and Security Clip
Remote Control
DSS® Satellite Dish Picks up the satellite’s coded program
information and relays it to your DSS® receiver. (Your satellite dish
may be installed in different locations on or around your house. The
satellite dish must, however, be pointed in a southern direction
toward the satellite.)
DSS® Receiver Receives the TV program information and sends it to
your TV or VCR.
Telephone Jack Connects to the phone jack on the back of the DSS
®
receiver. The DSS® receiver uses a toll-free number once a month to
update your access card. This update only takes a few seconds and
ensures that you will have continuous service. The system
automatically hangs up if you pick up the phone when the DSS
®
receiver is calling out.
Television If your television is remote controllable, you can program
the DSS® Universal TV Remote to change channels and volume.
DSS® TV Universal Remote (included with your DSS® system)
Controls the DSS® system as well as most remote controllable TVs,
VCRs, and other devices. Point the remote at the device you want to
control.
Access Card (installed in DSS® receiver) Must be inserted for you to
use the DSS® system! Provides system security and authorization of
DSS® services. Do not remove the card except when issued a new
card as a replacement for the original.
47
REFERENCE
Front Panel Controls
ON/OFF
MENU
DISPLAY
SELECT
ANTENNA
ON/OFF Turns the DSS® receiver’s power on or off.
DISPLAY Brings up the on-screen channel marker.
ANTENNA Switches the source of the video signal from DSS® satellite signals to an off-air antenna or cable
signal.
ARROWS Press the navigation arrows to move the on-screen highlight up, down, left, or right. Using the
arrows to highlight a menu item is also called “pointing.”
MENU•SELECT Brings up the Main menu. If you are already in the menu system, press MENU•SELECT to
select a highlighted choice.
ACCESS CARD Identifies you to your program providers. The DSS® system requires a valid access card.
Back Panel
OUT
TO
TV
IN
FROM
ANT
S-VIDEOVIDEORLAUDIOWIDE BAND DATA
CH 4
CH 3
SATELLITE IN
IN FROM ANT Use to connect an off-air antenna or cable TV signal to the DSS® system.
OUT TO TV Use to connect the DSS® receiver to your TV. However, if your TV has audio/video jacks, you
should use those jacks to get better picture and sound quality.
CH3/CH4 SWITCH If a coaxial cable is used to connect the DSS® receiver to your TV, you must set the CH3/
CH4 SWITCH. For example, to see the DSS® signal on TV channel 3, set the switch to 3.
S-VIDEO Provides the best picture quality. If your TV has S-VIDEO capability, use this jack along with the
audio/video jacks to connect the DSS® receiver to your TV.
VIDEO Provides better picture quality than the OUT TO TV jack. If your TV has audio/video capability, use
this jack to connect the DSS® receiver to your TV. You must also connect the AUDIO jacks.
AUDIO (R and L) Provide better sound quality than the OUT TO TV jack. If your TV has audio/video
capability, use these jacks to connect the DSS® receiver to your TV. You must also connect the VIDEO jack.
PHONE JACK
WIDE BAND DATA PORT This port allows you to connect the DSS® system to future services and accessories
as they become available. A shielded cable and additional hardware may be required.
SATELLITE IN Use to connect the DSS® receiver to the satellite dish.
PHONE JACK Use to connect a phone line to the DSS® receiver. The DSS® system requires a phone line
connection to periodically call out to program providers.
48
REFERENCE
Remote Control Buttons
OFF•ON Turns the device you are controlling on or off.
TV Tells the remote to control the TV.
DSS Turns on the DSS® receiver and tells the remote to control
DSS® system functions.
OFF
ON
•
MENU
•
DSSTV
SELECT
DISPLAYGUIDE
DISPLAY Brings up the on-screen channel marker.
MENU•SELECT Brings up the Main menu. If you are already in
the menu system, press MENU•SELECT to select a highlighted
choice.
ARROWS Use the navigation arrows to move the on-screen
highlight up, down, left, or right. Using the arrows to highlight a
menu item is also called “pointing.”
GUIDE Brings up the on-screen program guide. Press the GUIDE
button several times to toggle through the different types of
guides.
PREV CH Moves you back and forth between your last two
selected channels.
CLEAR Removes the on screen displays and return to normal
viewing.
DIGIT KEYS (0 - 9) Use the digit keys to tune directly to a channel.
If you are in the menu system, use the digit keys to enter numbers
for the time, date, channel and passwords.
CHAN UP/DOWN Use to scan up and down through the
channels in the current channel list. If you are in the program
guide or menu system, use the CHAN UP/DOWN buttons to page
up and down a screen at a time.
CLEAR
213
546
879
0
FAV•INPUT
ANTMUTEALT AUD
PREV CH
CHAN
VOL
VOL UP/DOWN Adjusts the audio volume.
MUTE Turns off the sound. Press again to restore the sound.
ALT AUD (Alternate Audio) Use to toggle through the available
languages or audio types for a program.
FAV•INPUT In TV mode, press the FAV•INPUT button one or
more times to toggle through the available video inputs
connected to the TV. In DSS® mode, press the FAV•INPUT button
one or more times to toggle through the favorite channel lists.
ANT Lets you switch the source of the video signal from DSS
®
satellite signals to an off-air antenna or cable signal.
49
REFERENCE
Programming the Remote Control
The DSS® remote can be programmed to control most brands of
remote controllable televisions.
Programming the Remote to Control a TV
To determine whether the remote needs to be programmed,
turn the TV on, point the remote at the TV, and press the TV
button. Then press CHAN UP or DOWN to see whether the TV
responds to the remote commands.
Follow these steps to program your remote to control your TV.
1. Turn on the TV.
2. Look up your brand and code number(s) on the TV Code list
on page 51.
3. Press and hold the TV button.
4. Enter the three-digit code from the code list.
5. Release the TV button and press OFF•ON or CHAN UP/
DOWN to see if the TV responds to the remote commands. If
it doesn’t, try the next code listed for your brand.
6. Repeat these steps until the TV responds to the remote
commands.
Using the Remote Buttons to Control a TV
Once the remote has been programmed with the correct codes,
you are ready to use it to control your TV.
To operate the device:
1. Press the TV button to set the remote to control the TV.
2. Press OFF•ON to turn the TV off or on.
3. Use the remote buttons to control the TV.
This remote may not operate all
models of the brands that are
shown. Use the codes shown in this
manual, or on the sheet packed with
your remote.
After you program the remote to
control your TV, record your TV code
here for easy reference.
The following is a list of terms used in this manual. There is also a glossary contained within the Assistance
menu of your DSS® system.
Access Card
Identifies you to the DSS® service providers and is required for your DSS® system to work. Do not remove the
access card except when a new card has been issued to replace the original.
Alternate Audio
Refers to the different audio channels that may be broadcast in conjunction with a video program. A foreign
language translation is an example.
ANT Button
Remote control buttons that toggles the input signal to your TV from the antenna or cable signals to the
satellite signal. Similar in function to that of TV/VCR buttons on some VCRs and remote controls.
Attractions
Previews of special programs broadcast by your program provider.
Azimuth
Refers to the left-to-right positioning of your DSS® dish. When you enter your zip code (or latitude and
longitude), the display screen provides the number corresponding to an azimuth setting for your location.
DSS® Receiver
Receives, processes, and converts the digitally compressed satellite signals into audio and video.
Elevation
Refers to the up and down positioning of your DSS® dish. When you enter your zip code (or latitude and
longitude), the display screen provides the number corresponding to the elevation setting for your location.
Limits
There are three kinds of limits. The Ratings Limit allows you to control program viewing of rated programs by
ratings level. The Spending Limit controls spending on a cost-per-program basis. The Parent Approved
channel list allows you to select which channels can be viewed when the system is locked.
Locks
The means of restricting access to certain features of the DSS® system. The lock is controlled by a 4-digit
password. The closed or open lock icon in the channel marker indicates whether your system is locked or
unlocked.
Mailbox
Stores incoming electronic messages sent to you by your program providers. The Mailbox is accessed
through the on-screen menu system, and can store up to ten messages of forty characters each.
52
REFERENCE
Main Menu
The first list of choices in the DSS® on-screen menu system. Press the MENU button on the remote or front
panel to bring up the Main menu.
Past Purchases
Detailed list of the programs that you have already purchased and viewed.
Point and Select
The method of using the remote control (or front panel) buttons to navigate to and make choices among the
different parts of the on-screen displays.
Program Guide
Lists and updates the programs and services available from your program providers.
Ratings Limit
Provides a means of restricting viewing of rated programs, based on program rating information. The
operation of this feature depends upon the availability and accuracy of data supplied from and broadcast by
the program provider.
Signal Meter
An on-screen display that indicates the relative strength of the satellite signal and sounds a test tone to help
you lock in on the satellite signal. The signal meter is used when you adjust your DSS® dish.
Spending Limit
Provides a means of restricting viewing; based on cost-per-program limit.
System Test
Provides a diagnostics check that can be used to determine that the main components of the DSS® system—
signal, tuning, phone, and access card—are connected and working properly.
Themes
Provides a way to simplify the Program Guide and make it easier to find programs of special interest to you.
Upcoming Purchases
Detailed list of the programs you have purchased but have not yet been broadcast.
53
REFERENCE
Troubleshooting
The DSS® System Test allows you to run a basic diagnostics
check on your DSS® system. If you are experiencing any trouble
with your system, run the system test.
Make sure that
• All connections—jacks, cables, etc. are correctly in place.
See Connecting Your DSS® Receiver, page 46, for more
information.
•There are batteries in the remote, and that they are working
correctly.
•The access card is installed in the receiver.
Running the System Test
Follow these steps to run the diagnostics system test on your
system.
1. Turn on your TV and the DSS® receiver.
2. Press DSS® to put remote in DSS® mode, then press
MENU•SELECT to bring up the Main menu.
3. Point to and select Options.
4. Point to and select System Test. Follow the on-screen
directions after the test is completed.
5. If your system does not pass the system test, check any of
these potential trouble areas: cabling, pointing the satellite
dish, phone connection, and access card.
6. If you continue to have problems, call 1-800-679-4776.
54
APPENDIX A: WARRANTY INFORMATION
Toll-Free Telephone Product Help
You can reach Thomson Consumer Electronics at the following number:
1-800-679-4776 (Toll free inside U.S.A.)
Our toll-free DSS® System number operates from
8:00 a.m. to 10:00 p.m. EST on weekdays and
10:00 a.m. to 10:00 p.m. EST Saturday and Sunday.
Thomson provides a toll-free telephone number to help you with any problems you may encounter with your
DSS® System, as many problems can be diagnosed over the phone. If necessary, a replacement unit can be
shipped to you. Please have your DSS® System model/serial number and date of purchase ready
when you call. If your unit is out of warranty, we will quote the cost of an exchange unit to you.
Returning Equipment to Thomson for Repair or Exchange
If we are unable to resolve your problem over the phone we will gladly service your unit or exchange it for a
new or refurbished unit. Refer to the limited warranty included in the booklet to learn about your specific
rights and responsibilities.
anything.
equipment to avoid delays, accounting errors, or even loss of your unit.
Obtain a Return Authorization (RA) number from the telephone representative before returning your
Always consult Thomson and get a Return Authorization number before returning
Important Information to Customers Who Ship Defective Equipment to Thomson Consumer
Electronics
The Thomson representative who authorizes the return of your equipment will give you an RA number over
the phone. The representative will also provide you with instructions on where and how to return your unit.
Write the number in large, clear characters on the outside of the box.
shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense.
Include a brief note describing the problem and any conversations you have had with Thomson personnel
about the problem. Include your name, address and model/serial number of your unit. These numbers are
located on the back of your receiver. If your DSS® System is within the warranty period, please provide a copy
of the bill of sale to verify purchase date. Use the original box and packing material to protect the equipment
from damage in shipment.
shipper.
shipped in the manner prescribed by Thomson.
Thomson assumes no responsibility for warranty shipments from the customer to the factory if not
For your protection, insure all shipments for full replacement value and use a reliable
To avoid confusion and misunderstandings,
Digital Satellite System (DSS®) Limited Warranty
What your warranty covers:
•Any defect in materials or workmanship.
•Basic installation, provided installation is performed by a Thomson Consumer Electronics Authorized
Installer.
For how long after your purchase:
•90 days - Installation which includes parts and labor.
•90 days - Unit exchange, which includes parts and labor.
•91 days to 1 year – Unit exchange, which includes parts only; you pay the labor.
(The warranty period for rental units begins with the first rental or 45 days from the date of shipment to
the customer, whichever comes first.)
55
APPENDIX A: WARRANTY INFORMATION
What we will do:
•During the initial 90 days:
Exchange the defective portion of your DSS® with a new or, at our option, refurbished unit and correct any
basic installation defects at no cost to you.
•After the 90 days and within one year:
Exchange the defective portion of your DSS® with a new or, at our option, refurbished unit. We will bill you
a flat exchange charge to replace a defective receiver. This charge covers the labor cost for its repair.
Labor costs for the removal and re-installation of any equipment are your responsibility.
How you get service:
•Call 1-800-679-4776 and have your unit’s date of purchase and model/serial number ready. The model/
serial number information is on the back of your receiver.
•A representative will troubleshoot your problem over the phone.
•If the representative determines that you should receive a replacement receiver you will be provided with
a Return Authorization (RA) number and the location of a nearby exchange point if one exists. No returns
will be accepted without the RA number.
•If the representative determines that your antenna/dish is defective they will arrange for its repair or
replacement.
•If the representative determines that installation is defective they will arrange for its repair.
To receive a replacement receiver before your return yours:
If you are located near an exchange point:
1. We will send a replacement unit to our exchange point next business day delivery in the continental USA.
2. The exchange location will notify you of its arrival.
3. Take your unit and your evidence of purchase date, such as a bill of sale, to the exchange location and you
will be provided the new or refurbished unit. Please retain all accessories such as the remote control hand
unit.
4. If the repairs are covered by your warranty, you will not be billed.
If you are
1. Provide your Discover, Mastercard, or Visa account number and expiration date to your phone
2. We will send you a replacement unit next business day delivery in the continental USA.
3. If you return the unit to us within 14 days from the date you were provided an RA, only items not covered
4. Ship your defective unit back to us using the replacement unit’s carton. Shipping instructions will be
Thomson assumes no responsibility of warranty shipments from the customer to the factory if
not shipped in the manner prescribed by Thomson.
not
located near an exchange point:
representative. This is for security purposes only and your account will not be charged at this time.
by warranty will be charged to your account. If your unit is not received within 14 days, the suggested
retail value of the receiver will be charged to your credit card. This amount will be credited if the unit is
subsequently received.
included on the carton along with your RA number which will allow you to easily ship the unit back to us.
Make sure you insure your shipment in case of damage or loss. Include with the shipment:
•Evidence of purchase date such as a bill of sale.
•A brief note describing the receiver’s problem.
•Your name, address, and phone number.
56
APPENDIX A: WARRANTY INFORMATION
To receive a replacement receiver after we have received your unit:
•Write the RA number on the outside of the carton used to return the unit. Make sure you insure your
shipment in case of damage or loss.
•Carefully pack the unit using the original box and packing material if possible. Please retain all accessories
that were included with your unit such as the remote control hand unit.
•Include with the shipment:
–Evidence of purchase date such as a bill of sale.
–A brief note describing the receiver’s problem.
–Your name, address, and phone number.
•Include a cashier’s check or money order for payment if there are any out of warranty labor or parts
charges which were indicated by the representative, and you elect not to use your credit card.
•After we receive your product, a new or refurbished unit will be shipped to you next business day delivery
in the continental USA.
What your warranty does not cover:
•Acts of God, such as but not limited to lightning damage.
•Adjustment of customer controls.
•Damage from misuse or neglect.
•A unit that has been modified or incorporated into other products or is used for institutional or other
commercial purposes.
•Batteries.
•Units purchased, serviced, or operated outside the USA. Only the DSS® receiver is covered by this
warranty if the system is purchased in the state of Alaska.
•Loss of programming.
•Shipping damage if the unit was not packed and shipped in the manner prescribed by Thomson.
•Storage fees may be charged by the exchange point if you fail to pick up the replacement unit in a timely
manner.
•Any installation other than a basic installation. A basic installation consists of:
–Antenna mounted to a single family dwelling using 100 ft. or less of cable.
–Antenna grounded to meet National Electrical Code (NEC).
–Routing of the cabling through a normal frame structure or only one layer of masonry.
–One TV connected to the antenna.
–A telephone cable and connection installed at the connected TV.
•Installations performed by anyone other than Thomson Consumer Electronics Authorized Installers.
Product Registration:
•Please complete and mail the Product Registration Card packed with your DSS® product. It will make it
easier to contact you should it ever be necessary. The return of the card is not required for warranty
coverage.
How state law relates to this warranty:
•This warranty gives you specific legal rights and you may have other rights that vary from state to state.
If you purchased your product outside the USA:
•This warranty does not apply. Contact your dealer for warranty information.
57
APPENDIX B: FCC REGULATIONS
FCC Registration Information
Your DSS® equipment is registered with the Federal Communications Commission and is in compliance with
parts 15B and 68, FCC Rules and Regulations.
1. Notification to the Local Telephone Company.
On the bottom of this equipment is a label indicating among other information, the FCC Registration number
and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to
your telephone company.
The REN is useful to determine the number of devices you may connect to your telephone line and still have all
these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all
devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
Notes: This equipment may not be used on coin service provided by the telephone company.
Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment
if you are on a party line. Check with your local telephone company.
Notice must be given to the telephone company upon permanent disconnection of your DSS® equipment from
your line.
2. Rights of the Telephone Company.
Should your equipment cause trouble on your line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance (2) afford you the opportunity to
correct the situation and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations of
procedures where such action is required in the operation of its business and not inconsistent with FCC Rules
and Regulations. If these changes are expected to affect the use or performance of your telephone equipment,
the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted
service.
-
Radio Interference
This equipment has been type tested and found to comply with the limits for a Class B Digital Device in
accordance with the specifications in Part 15 of FCC Rules. These rules are designed to provide reasonable
protection against radio and television interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause interference to radio or television reception (which you can determine by turning
the equipment off and on), try to correct the interference by one or more of the following measures.
•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
•Change the position of the DSS® satellite receiver with respect to the radio or television equipment that is
receiving interference.
•Move the DSS® satellite receiver away from the equipment that is receiving interference.
•Plug the DSS® satellite receiver into a different wall outlet so that the DSS® satellite receiver and the
equipment receiving interference are on different branch circuits.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has prepared
a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems”. This booklet is available
from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-00000345-4 when ordering copies.
58
APPENDIX C: ACCESSORIES
Accessory Order Form for GE DSS® Models
Audio/Video Cables
RG-6 Coaxial Burial
Cable with
weatherproof
“F” connectors
Stereo Audio/
Video Cable with
gold RCA-type
connectors
S-VHS Video Cable
(2) Weatherproof
“F” Connectors for
RG-6 coaxial cable
Part No.
RG-6 Coaxial Cable
12 feetD912$12.95
25 feetD925$15.95
50 feetD950$21.95
75 feetD975$29.95
100 feetD901$29.95
Stereo Audio/Video Cable
6 feetD906$12.95
12 feetD914$14.95
S-Video CableD913$12.95
“F” ConnectorD905$ 5.30
Grounding BlockD902$ 2.95
TVRO Bullet AmplifierD903$24.95
Self-Installer’s KitDKIT94$69.95
Price
Qty
TotalDescription
Miscellaneous Supplies
Grounding Block for
RG-6 coaxial cable
Self-Installer’s Kit
Prices are subject to change without notice.
Total Merchandise ($10 Minimum Order)............................
We are required by law to collect the appropriate sales tax
for each individual state, country, and locality to which
the merchandise is being sent.
Shipping, Handling, and Insurance ......................................
Total Amount Enclosed ........................................................
Use VISA or MasterCard preferably.
Money order or check must be in U.S. currency only.
No COD or CASH.
All accessories are subject to availability.
Where applicable, we will ship a superseding model.
✂
Please complete other side also
$
$
$ 5.00
$
Detach Here
59
APPENDIX C: ACCESSORIES
Charge your order on your VISA
or MasterCard by
filling in below
USE YOUR CREDIT CARD
IMPORTANT: Copy complete account number
IMPORTANT: Copy complete account number
Copy Number
above your
name on
MasterCard
from your VISA card
My card expires:
from your MasterCard
My card
expires:
AUTHORIZED SIGNATURE
Prices are subject to change without notice.
PLEASE
Name:
Street:
Print or type your name and
address clearly. This will be your
mailing label.
A complete and correct order will
save you days of waiting.
Apt:
®
s
rr
TM
To order accessories, follow the instructions below
to order by telephone.
United States and Canadian Orders
To place your order by phone, have your Visa or
MasterCard ready and call the toll-free number
listed below between 8 AM and 8 PM Eastern
Standard Time. Use this number only to place
an order for accessory items listed on this
order form.
1 – 800 – 338 – 0376
Most times your order will be shipped UPS within
72 hours of receipt. If ever it is not possible to ship
within 30 days, we will notify you with an update
on your order and an option to cancel.
To place your order by mail, detach and mail the
completed order form with credit card information,
money order, or check in U.S. currency (made
payable to Thomson Consumer Electronics, Inc.) to
the following address:
Video Accessories
P.O. Box 8419
Ronks, PA 17573
For more information on these accessories
(or current prices), write to the following
address:
Video Accessories Customer Service
Thomson Consumer Electronics, Inc.
Distributor & Special Products
2000 Clements Bridge Rd
Deptford, NJ 08096-2088
International Orders
This offer is valid only in the 50 United States and
Canada. For international orders, please send your
request for quotation (not an order) to:
International Customer Service
Thomson Consumer Electronics, Inc.
Distributor & Special Products
2000 Clements Bridge Rd
Deptford, NJ 08096-2088
60
City:
State:
Zip:
INDEX
A
Access Card 47
new card setup 34
Access Card number 4
ALT AUD button 33
Alternate audio programs 33
Arrow keys 8
Attractions Guide 13, 29
Audio/video jacks 38
Auto Help 35
B
Back Panel controls 48
AUDIO (R &L) 48
IN FROM ANT 48
OUT TO TV 48
PHONE JACK 48
S-VIDEO 48
SATELLITE IN 48
VIDEO 48
WIDE BAND DATA port 48
Batteries
installing in the remote 5
Buy and Record Option 29
deleting mail messages 32
Mailbox size 33
Main menu 18
Menu Help 35
MENU•SELECT button 8
Menus
Assistance 19
Dish Pointing 19
exiting 18
Mailbox 19
Options 19
Program Guide 19
Purchases 19
Timers 19
Movies button 14
N
New Access Card Setup 34
O
On-Line Help 35
ON/OFF Light, flashing 32
Ordering programming 4
P
Password, system
forgetting 26
Past purchases 30
Pay-Per-View Programs 28
Picture size 34
PPV (Pay-Per-View) 28
Program Guide 9
All Button 14
Arrow button 13
Attractions Guide 13
Channel guide 12
Exit Button 14
Grid Guide 12
Other 14
scrolling channel
by channel 10
scrolling page by page 11
selecting 11
selecting from the
Main Menu 11
sorting 13
Sports button 14
Theme button 14, 15
tuning to a channel 11
Program Provider
Authorization Center 46
Programming the Remote 50
to conrol a TV 50
Purchases menu 30
Purchasing a PPV program 28
R
Receiver 47
Remote control
installing batteries 5
Remote Control Buttons 49
Remote Control,
programming 50
RF jacks 38
S
S-Video jack 38
Satellite 46
Satellite Dish 47
Session unlock 26
Sort button 14
Sorting the Grid Guide 13
Spending limits 23
System controls 25
System Test 34
T
Timer feature 31
editing or cancelling 31
setting up 31
Troubleshooting 54
Tuning to a PPV program 28
U
Unlocking the system 26
temporarily 26
Upcoming purchases 30
Uplink Center 46
USSB 4
W
Warranty information 55
61
Thomson Consumer Electronics is one of the first corporations
to take part in a special program to improve our environment.
Thomson has committed itself to a voluntary initiative program
through the U.S. Environmental Protection Agency. The
program’s purpose is to reduce toxic air emissions and to
promote pollution prevention.
Thomson’s involvement includes a concentrated effort to phase
in new water-based paints to replace solvent-based paints
normally used in our manufacturing operations. The key benefit
of these new paints is to significantly reduce air pollution.
Thomson Consumer Electronics remains committed to
improving our manufacturing process through changes like
these to help our environment. At Thomson, on-going efforts to
maintain our valuable natural resources will continue to be a
priority.
If your DSS® system needs service, please contact your
dealer or the nearest Servicenter from the yellow pages.
Please do not send any products to the Indianapolis address
listed in this manual or on the carton. This will only add
delays in service for your product.
10330 North Meridian Street
Indianapolis, IN 46290