DirecTV Genie 2 Product Manual
DIRECTV® Genie 2
Product Manual
™
Version 2.0 – 4/4/2017
Product Manual—Genie 2™
Introduction
Product Manuals are intended to help customers understand the workings of the hardware devices. This
Product Manual is posted online at att.com and at directv.com/manuals for customer access.
The purpose of this document is to communicate information associated with the Genie 2™ and to provide
an overview addressing specic functions of the device.
Safety information can be found in the appendix
Before using the equipment, read the Important Safety Instructions on page 16. This manual outlines
safeguards information. The safety information contained in this manual was developed and provided solely
by the manufacturer.
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Product Manual—Genie 2™
Table of contents
I. Overview ................................................................................................................................................................. 6
II. Hardware Information .................................................................................................................................. 7
A. Front Panel ..................................................................................................................................................................................................................................................................................................................7
B. Top Panel ....................................................................................................................................................................................................................................................................................................................... 7
C. Rear Panel ....................................................................................................................................................................................................................................................................................................................8
D. Side Panel .....................................................................................................................................................................................................................................................................................................................9
E. Power Supply ...........................................................................................................................................................................................................................................................................................................9
F. Access Card and Access Card Interface ........................................................................................................................................................................................................................10
G. Specications ......................................................................................................................................................................................................................................................................................................10
III. Features ............................................................................................................................................................11
IV. Troubleshooting ........................................................................................................................................ 12
A. New On-Screen Displays ....................................................................................................................................................................................................................................................................12
1. Tilt Error On-Screen Display .....................................................................................................................................................................................................................................................12
2. Thermal Warning On-Screen Display ..........................................................................................................................................................................................................................12
V. LED Summary ............................................................................................................................................... 13
A. Front Panel LEDs ............................................................................................................................................................................................................................................................................................. 13
1. Status LED ........................................................................................................................................................................................................................................................................................................... 13
2. Wireless LED (Internal WVB Status) ...............................................................................................................................................................................................................................13
B. Top Panel LED—Add Client .............................................................................................................................................................................................................................................................14
C. Back Panel LEDs ...............................................................................................................................................................................................................................................................................................14
1. Power LED ............................................................................................................................................................................................................................................................................................................14
2. MoCA (Coax) LED .....................................................................................................................................................................................................................................................................................14
VI. Appendix ........................................................................................................................................................ 15
A. Federal Communications Commission Interference Statement .......................................................................................................................................... 15
B. Safety & Care .......................................................................................................................................................................................................................................................................................................16
C. Caution—Additional Safety Instructions ....................................................................................................................................................................................................................18
D. Limited 90-Day Warranty ...................................................................................................................................................................................................................................................................18
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Product Manual—Genie 2™
FIGURES
Figure 1: Genie 2 Front Panel ............................................................................................................................................................................................................................................................................ 7
Figure 2: Genie 2 Top Panel .................................................................................................................................................................................................................................................................................7
Figure 3: Genie 2 Rear Panel ..............................................................................................................................................................................................................................................................................8
Figure 4: Genie 2 Side Panel ................................................................................................................................................................................................................................................................................9
Figure 5: EPS17 Power Supply ............................................................................................................................................................................................................................................................................9
Figure 6: Tilt Error On-Screen Display ............................................................................................................................................................................................................................................... 12
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Terminology
Term Description
Client DIRECTV Mini Set Top Boxes
Product Manual—Genie 2™
Genie 2™
MoCA Multimedia over Coax Alliance
STB Set-top box or receiver
SWM Single Wire Multiswitch
WVB Wireless Video Bridge
RF4CE RF Remote Control technology based on the ZigBee standard for consumer electronic devices
DIRECTV Server providing TV programming into the house that connects wired or wirelessly to
DIRECTV Mini Set Top Boxes
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Product Manual—Genie 2™
I. OVERVIEW
Welcome to DIRECTV video service from AT&T.
The Genie 2™ is the next-generation Genie Server satellite receiver. It provides breakthrough features,
sophisticated integration and enhanced customer experience.
Genie 2 is considered a “Headless Server.” A Headless Server is a satellite receiver that has no connection or
output to a TV (local display) on its own and is dedicated to providing services to its Genie clients (Genie Mini
set-top boxes) and RVU TV clients.
The Genie 2 provides:
• Integrated Wireless Video Bridge (Gen 2) and transcoding (Mobile DVR) capabilities.
• Support for up to seven video streams simultaneously (two of which can be 4K streams).
• 2TB of DVR storage. It is compatible with all Genie clients and Wireless Video Bridge.
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