DirecTV Genie 2 Product Manual

DirecTV Genie 2 Product Manual

DIRECTV® Genie 2

Product Manual

Version 2.0 – 4/4/2017

Product Manual—Genie 2™

Introduction

Product Manuals are intended to help customers understand the workings of the hardware devices. This Product Manual is posted online at att.com and at directv.com/manuals for customer access.

The purpose of this document is to communicate information associated with the Genie 2™ and to provide an overview addressing specific functions of the device.

Safety information can be found in the appendix

Before using the equipment, read the Important Safety Instructions on page 16. This manual outlines safeguards information. The safety information contained in this manual was developed and provided solely by the manufacturer.

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Product Manual—Genie 2™

Table of contents

 

I. Overview.................................................................................................................................................................

6

II. Hardware Information...................................................................................................................................

7

A. Front Panel ..................................................................................................................................................................................................................................................................................................................

7

B. Top Panel ........................................................................................................................................................................................................................................................................................................................

7

C. Rear Panel .....................................................................................................................................................................................................................................................................................................................

8

D. Side Panel ......................................................................................................................................................................................................................................................................................................................

9

E. Power Supply ............................................................................................................................................................................................................................................................................................................

9

F. Access Card and Access Card Interface ........................................................................................................................................................................................................................

10

G. Specifications ......................................................................................................................................................................................................................................................................................................

10

III. Features............................................................................................................................................................

11

IV. Troubleshooting.........................................................................................................................................

12

A. New On-Screen Displays .....................................................................................................................................................................................................................................................................

12

1. Tilt Error On-Screen Display ......................................................................................................................................................................................................................................................

12

2. Thermal Warning On-Screen Display ..........................................................................................................................................................................................................................

12

V. LED Summary...............................................................................................................................................

13

A. Front Panel LEDs ..............................................................................................................................................................................................................................................................................................

13

1. Status LED ............................................................................................................................................................................................................................................................................................................

13

2. Wireless LED (Internal WVB Status) ...............................................................................................................................................................................................................................

13

B. Top Panel LED—Add Client ..............................................................................................................................................................................................................................................................

14

C. Back Panel LEDs ...............................................................................................................................................................................................................................................................................................

14

1. Power LED ............................................................................................................................................................................................................................................................................................................

14

2. MoCA (Coax) LED ......................................................................................................................................................................................................................................................................................

14

VI. Appendix.........................................................................................................................................................

15

A. Federal Communications Commission Interference Statement ...........................................................................................................................................

15

B. Safety & Care ........................................................................................................................................................................................................................................................................................................

16

C. Caution—Additional Safety Instructions ....................................................................................................................................................................................................................

18

D. Limited 90-Day Warranty ...................................................................................................................................................................................................................................................................

18

Version 2.0 – 4/4/2017

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Product Manual—Genie 2™

FIGURES

 

Figure 1: Genie 2 Front Panel .............................................................................................................................................................................................................................................................................

7

Figure 2: Genie 2 Top Panel .................................................................................................................................................................................................................................................................................

7

Figure 3: Genie 2 Rear Panel ...............................................................................................................................................................................................................................................................................

8

Figure 4: Genie 2 Side Panel.................................................................................................................................................................................................................................................................................

9

Figure 5: EPS17 Power Supply............................................................................................................................................................................................................................................................................

9

Figure 6: Tilt Error On-Screen Display................................................................................................................................................................................................................................................

12

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Product Manual—Genie 2™

Terminology

Term

Description

 

 

Client

DIRECTV Mini Set Top Boxes

 

 

Genie 2™

DIRECTV Server providing TV programming into the house that connects wired or wirelessly to

DIRECTV Mini Set Top Boxes

 

 

 

MoCA

Multimedia over Coax Alliance

 

 

STB

Set-top box or receiver

 

 

SWM

Single Wire Multiswitch

 

 

WVB

Wireless Video Bridge

 

 

RF4CE

RF Remote Control technology based on the ZigBee standard for consumer electronic devices

 

 

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5

Product Manual—Genie 2™

I. OVERVIEW

Welcome to DIRECTV video service from AT&T.

The Genie 2™ is the next-generation Genie Server satellite receiver. It provides breakthrough features, sophisticated integration and enhanced customer experience.

Genie 2 is considered a “Headless Server.” A Headless Server is a satellite receiver that has no connection or output to a TV (local display) on its own and is dedicated to providing services to its Genie clients (Genie Mini set-top boxes) and RVU TV clients.

The Genie 2 provides:

Integrated Wireless Video Bridge (Gen 2) and transcoding (Mobile DVR) capabilities.

Support for up to seven video streams simultaneously (two of which can be 4K streams).

2TB of DVR storage. It is compatible with all Genie clients and Wireless Video Bridge.

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