DirecTV DVR R10 User Manual

The On-Screen Menus and the Remote Control
DIRECTV
®
DVR User’s Guide
DIRECTV DVR
User’s Guide
Arrow Buttons
To navigate the DIRECTV® DVR’s on-screen menus, use the remote control’s arrow buttons to move the highlight bar onto the option you want, then press SELECT.
S
t
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Select
The LEFT arrow button often takes you to a previous screen.
Two Types of On-Screen Arrows
The arrows that appear beside or near the highlight bar show possible directions. For example: on this screen, you could press the RIGHT arrow to highlight Options or the DOWN arrow to highlight Edit Keyword WishList.
Page Up Arrow
When you see page up or page down arrows at the top or bottom of the screen (or a list), press the CHAN UP/DOWN button to jump to more items an entire page at a time.
Highlight Bar
Arrows Near Highlight Bar
Page Down Arrow
Chan
P
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Chan Up/Down Button
Hints & Shortcuts
Press the DIRECTV button once to go to DIRECTV Central, or twice to
go to the Now Playing List.
LIST brings you directly to the Now Playing List.
Press (fast forward) and (back or rewind) up to 3 times for 3
speeds. Press a fourth time, or press PLAY, to resume normal play.
INSTANT REPLAY replays the last 8 seconds of a program.
Press CLEAR to delete a title in a list (like the Now Playing list) or to
clear things that aren’t part of the program you’re watching (like the channel banner and status bar).
INFO brings up the channel banner. Press RIGHT arrow while the
banner is visible to switch among three versions of the banner, each with a different amount of information.
CHAN UP/DOWN does more than change the channel—it also pages
up or down through lists of programs or menu items.
With dual tuner enabled, press LIVE TV or DOWN arrow while
watching live TV to switch between the two tuners.
Inserting Batteries in the Remote Control
Hold the remote with the battery door facing you. Place your thumb
in the depression of the door and slide the door towards you.
Insert two AA batteries (supplied). Be sure to match the + and -
marks on the batteries to the + and - marks in the compartment.
Replace the battery door by sliding it back into the case with the
tabs towards the rear of the compartment. You’ll hear a click when it’s securely back in place.
Press GUIDE to see the DIRECTV Advanced Program Guide™, then
press INFO (while the guide is visible) to see Guide Options and change the day or time, or show only a category of programs.
Press EXIT while watching a program to hide things that aren't part
of the program (like the channel banner and status bar).
Press ENTER/LAST while watching live TV to jump to the last
channel you were watching.
ADVANCE moves you quickly through saved programming. Press it
while you are fast forwarding or rewinding to jump to the next tick mark on the status bar.
When you’re watching “behind” live TV (for example, if you paused live TV and later resumed watching from the paused spot), ADVANCE catches you up to the live broadcast. In a recorded program, press it once to jump to the end of the program, then again to jump to the beginning.
If you program your remote control (as explained in chapter 6), the
TV POWER, VOLUME, MUTE, and TV INPUT buttons can control your TV and A/V equipment.
The SAT/TV switch sets the remote control to send channel
changing signals to either the DVR (SAT) or the television (TV). Many of the remote control’s buttons are disabled when this switch is set to TV (for example, SLOW, FAST FORWARD and PAUSE), so if your remote control doesn’t seem to be working, check to make sure this switch is set to SAT.
DIRECTV Button
Arrow Buttons
Window
Exit
List
Select
Thumbs Down
Mute
Volume
Play
Pause
Back (rewind)
TV
DIREC
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W
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x
E
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M
Vol
Chan
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R
P
P
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l
a
Remote Active Light
e
T
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V
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L
f
o
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I
G
e
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Live TV
Info
Guide
Thumbs Up
Chan Up/Down
Record
Fast Forward
Slow
( )
Instant Replay
S
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P
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r
V
T
-
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TVSAT
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Advance
SAT/TV Switch
TV Power TV Input
3
/
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TV
Enter/Last
Number Buttons
Clear
102
465
798
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C
DIREC
Welcome to DIRECTV
TOCOM 16390140
©2004 DIRECTV, Inc. DIRECTV, the Cyclone Design logo and Advanced Program Guide are trademarks of DIRECTV, Inc. All rights reserved. DIRECTV, 2230 East Imperial Hwy., El Segundo, CA 90245.
TiVo, the TiVo logo, TiVolution, Overtime Scheduler, Ipreview, the Instant Replay logo, the Advance logo, and the TiVo and Smile design are registered trademarks of TiVo Inc. Season Pass, WishList, the Thumbs Down logo and text, and the Thumbs Up logo and text are trademarks of TiVo Inc. 1999, 2004. All rights reserved. TiVo Inc., 2160 Gold Street, P.O. Box 2160, Alviso, CA 95002-2160.
Product and service are covered by U.S. Pat. Nos. 5,241,428; 6,233,389; 6,327,418; 6,385,739; 6,490,722; 6,642,939; 6,643,798; D435,561; and D445,801. Other patents pending.
Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories.
All other trademarks are the properties of their respective owners.
© 1999, 2004 by TiVo Inc. Reproduction in whole or in part without written permission is prohibited.
ii
Welcome to the DIRECTV family!
Whether you've been enjoying DIRECTV® service for years or this is your first experience with us, we are excited to introduce to you the DIRECTV DVR. Now you can enjoy the best and widest variety in digital entertainment with the added convenience of digital video recording, all in one receiver.
All digital, all the time. DIRECTV offers access to over 225 channels of Hollywood hits, classic movies, family programming, news, and exciting sports action. Plus access to up to 36 commercial-free music channels—all in digital-quality picture and sound.
DIRECTV
your home! You’ll have access to great movies, exclusive special live sports, concerts and special events. DIRECTV offers up to 55 different pay per view choices a day. Just use your remote control to give all your friends and family a front-row seat! (Connection to a standard phone line required.)
DIRECTV knows sports. DIRECTV offers access to more sports than you ever thought possible. So you can follow your favorite team across the country with our pro & college sports subscriptions. DIRECTV will take you to the arena for the best sports has to offer.
With DIRECTV
latest in television technology, including the DIRECTV Advanced Program Guide up to 14 days of program listings, and the ability to pause and replay live TV. Plus, with Pick Programs to Record and the other easy-to-use features of your DIRECTV TiVo
®
Pay Per View movies and events. With DIRECTV service, the main event is in
®
DVR with TiVo®, you're in control. The DIRECTV DVR brings you the
®
®
service, you'll never miss your favorite shows again.
, with
DVR with
iii
Table of Contents
Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1: Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Useful Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cables and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setup Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2: Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Satellite Dish Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Activate Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
DIRECTV Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3: The Basics in 5 Short Tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Tour 1: Play with Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tour 2: DIRECTV Advanced Program Guide™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tour 3: Find and Record Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Tour 4: Find New Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Tour 5: Now Playing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Cool Things You Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 4: Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Season Pass, Recording Options, To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using the Guide to Find Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Find Your Favorite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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Find Programs That Match Your Interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Pay Per View and DIRECTV
®
On Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 5: Watching Live TV and Recorded Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using the Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Watching Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Watching Programs from Now Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Save to VCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Music Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Chapter 6: Messages and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Messages from DIRECTV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Purchases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Remote Control Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Restart or Reset System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Chapter 7: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Contacting Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Questions About Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Questions About Live TV (Including Satellite Signal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Questions About Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
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Questions About Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Questions About the DVR’s Phone Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Questions About Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Questions About Pay Per View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Questions About the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Questions About the DIRECTV
®
DVR with TiVo® Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Chapter 8: Warranty and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Limited 90 Day Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
DIRECTV PROTECTION PLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Appendix A: Back Panel Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Appendix B: GNU General Public License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Glossary of Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover
vi
Using this Guide
This User’s Guide describes how to connect your new DIRECTV® DVR to your television and other audio/video equipment. It also provides valuable information about the features and use of the DVR.
Remote Control Tips & Glossary of Icons. The inside front cover of this guide provides an introduction to the remote control. The inside back cover has a Glossary of Icons that explains many of the graphic symbols you will see when using your DVR.
Useful Terms. Many technical terms in this guide are explained in the Useful Terms section beginning on page 4.
Menu Paths. Notes at the bottom of some pages show you how to find the screen being discussed on that page. For example, page 51 describes the “Record by Time or Channel” feature. At the bottom of the page is the note “DIRECTV Central Pick Programs to
Record Record by Time/Channel.” This note means you can find Record by Time/
Channel, the screen being discussed, by going to DIRECTV Central (press the DIRECTV button on your remote control) and selecting Pick Programs to Record, then Record by Time/Channel.
DIRECTV
provided through the DIRECTV
®
DVR with TiVo® Service. This is the program searching and recording service
®
DVR.
DIRECTV DVR. Refers to the digital video recorder (DVR) hardware.
Throughout this guide, you will
see important and helpful notes
and tips in this format.
vii
Before you install the DVR, mount
the satellite dish antenna.
Professional installation is highly
recommended. Your dish must be
mounted, with cables running to the room
where your DVR will be installed, before
you can begin the DVR installation as
described in this guide. A Dual LNB dish
antenna connection is required for full
functionality.
The TiVo Logo. As you use your DIRECTV DVR, you’ll see the TiVo logo in places like
the Now Playing List and Suggestions. Your new DVR incorporates the latest DVR technology from TiVo. This means you have access to exclusive TiVo features such as WishList Suggestions, and TiVolution
searches, Season Pass™ recordings, Thumbs Up™ and Thumbs Down™,
®
Magazine, all in one seamlessly integrated product that will
change the way you watch television.
Getting Started
After a satellite dish antenna has been installed, you’re ready to start using this guide:
1. Connect the DVR to your satellite dish and your TV. (See Chapter 1, “Connecting.”)
2. Complete Guided Setup to point your satellite dish antenna and activate the DIRECTV DVR service following the instructions in Chapter 2, “Guided Setup.”
Start using your DIRECTV DVR. It’s easy! Take the five tours in Chapter 3 for an interactive way to learn about the DVR’s powerful features. Chapters 4, 5, 6, and 7 describe the DIRECTV familiar with the service. Chapter 8 provides comprehensive troubleshooting in case you have questions.
®
DVR with TiVo® service in detail. Read through them to become
viii
CHAPTER
1
Connecting
Overview 2
Useful Terms 4
Cables and Accessories 7
Setup Examples 9
Chapter 1
Your DVR should not be used with
a digital PBX phone system. Doing
so may permanently damage your DVR’s
modem and will void your warranty.
Digital PBX phone systems allow many
phones to share a single telephone
number and are usually used in hotels and
office buildings. If you are installing the
DVR in your home, it is very unlikely that
you are using a digital PBX phone system.
If you have a Single LNB satellite
dish antenna, you will need to
upgrade to a Dual LNB for full
functionality. Contact your satellite dish
antenna manufacturer for more
information about upgrading.
2
Connecting
Overview
Television used to be so simple: all you needed was an antenna and a TV. The antenna captured audio and video signals and sent them to your TV over a wire.
As TVs have acquired more features, and new devices have been created to work with your TV, it may seem that everything has become more complex. You may have a VCR, a DVD player, and a game system connected to your TV, in addition to your DIRECTV DVR. However, one thing has remained the same: you still need to get audio and video (sound and pictures) from their source (your satellite dish) to your TV.
Connecting to a Phone Line
Your DVR needs to be connected to a standard analog phone line to communicate with DIRECTV. The DVR occasionally makes a brief phone call to get updates to the DVR service and for pay per view functionality.
You do not need to install a new telephone jack or phone number for the DVR to work; it can detect when your phone line is in use and will only make calls when the phone line is available. If you don’t have a phone jack nearby, you can use the 25 foot phone cord that ships with the DVR. If your phone jack is being used for a phone, you can use a phone splitter (not provided) to connect both the phone and the DVR to the same phone jack.
Connecting a Dual LNB or a Multi-Satellite Dish Antenna
Your DVR comes equipped with two jacks for satellite input. Connecting both allows you to record from two channels at the same time (see Dual Tuner on page 5). All of the connection examples in this chapter give instructions for configuring the DVR with connections to both satellite input jacks.
Both a Round Dual LNB dish antenna and an Oval 2 or 3 satellite dish antenna connect to at least two Coaxial RF cables. To connect both of your DVR’s satellite input jacks, you
®
must have two Coaxial RF cables coming from your satellite dish antenna to the room where the DVR will be installed.
If you currently own a Dual LNB satellite dish antenna that is already connected to two TVs, you can purchase a multiswitch (described on page 5) that will allow you to connect two cables to your new DVR as well as one to an existing receiver for your second TV.
Using an Antenna or Cable Connection in Addition to DIRECTV Programming
®
If you have an antenna or cable connection in addition to your satellite dish antenna, you can watch antenna or cable channels while recording DIRECTV
®
channels. However, recording and other features (such as parental controls, purchasing pay per view programs, viewing on-screen menus, or pausing live TV), do not work on cable or antenna channels.
Caring for your DIRECTV DVR
®
Moving Your DVR. To prevent damage to sensitive components such as the hard disk
drive, ALWAYS unplug your DVR and then WAIT a moment for the hard disk to stop spinning before moving it. If you take your DVR with you to a location without satellite access—for example, on a weekend get-away to a mountain cabin—you will still be able to connect it to a television and watch programs saved in the Now Playing List.
Do not drop. Your new DVR contains a hard disk drive that is constantly in motion; it may be damaged if the DVR falls or is dropped. Place the DVR in a stable location.
Do not stack. Your DVR is NOT designed to carry the weight of other consumer components such as VCRs, DVD players, or A/V receivers.
Flat, hard surface. Rest your DVR on a flat, hard surface. Do not operate it on a carpet or other padded surface. This can inhibit proper ventilation and cause the DVR to overheat.
Use a surge protector. Like all electronics equipment, your DVR can be damaged by fluctuations in your power supply. Purchasing a surge protector is highly recommended.
Overview
1
For information on how to switch
between watching antenna or
cable channels and watching DIRECTV
channels, see the connection example in
this chapter that is most appropriate to
your configuration.
The DVR does not have an on/off
switch. To turn the DVR on, plug it
in. The DVR, like a clock or a refrigerator,
is designed to be “always on,” and does
not need to be turned off. This lets it
record programs and connect to the DVR
service to keep its data up-to-date.
If you must turn the DVR off—for example,
to move it—simply unplug it. (The DVR
does have an optional standby mode,
explained on page 104.)
3
Chapter 1
Connecting
Your DIRECTV DVR is multi-
satellite capable if used with a
DIRECTV Multi-Satellite Dish Antenna.
Round Single satellite dish antenna
Single LNB (Single Satellite)
Oval 2 satellite dish antenna
Oval 3 satellite dish antenna
Dual LNB (Single Satellite)
Useful Terms
If you’re not an audio/video wizard, you may find yourself stumbling over some of the names, features and functions of various pieces of equipment. Here’s a quick reference to help you understand some of the terms you may encounter during installation.
Satellite Terms
Round Single Satellite Dish Antenna, Oval 2 Satellite Dish Antenna, and Oval 3 Satellite Dish Antenna. The names Round single, Oval 2, and Oval 3 satellite dish
antennas refer to both the most common shape of the dish and the number of satellites from which a dish can receive information. To determine what type of dish you have, look at the arm extending out from the dish. At the end of this arm are one or more “fingers” ending in mushroom shaped parts pointing back at the dish. A single satellite dish antenna has one of these “fingers” pointing back at the dish, a 2 satellite dish antenna has two, and a 3 satellite dish antenna has three. If you own a 2 or 3 satellite dish antenna, your DVR will not work properly unless you have connected a multiswitch with at least four inputs and two outputs. For a definition of a multiswitch, see page 5.
Single LNB and Dual LNB Satellite Dish Antennas. Single LNB and Dual LNB refer to the number of independent signals a dish can send to your audio/video equipment. A Single LNB sends one signal and has one jack, or connector, inside the arm extending from the dish. A Dual LNB sends two signals and has two jacks. The easiest way to determine what type of dish you have is to consult the documentation that came with the dish. Disassembling the dish to determine its type is not recommended.
Satellite Receiver. A satellite receiver does what its name suggests and more. It “receives” the signal from your satellite dish antenna, then translates it into a signal your
®
DVR has
Satellite Receiver
TV can understand, then sends pictures and sound to your TV. Your DIRECTV a built-in satellite receiver.
4
Dual Tuner. A tuner picks one channel out of all of your available channels. This allows
you to view a single channel and to change channels. “Dual Tuner” means your DIRECTV
®
DVR has two tuners. It can pick out two channels at once, allowing you to
watch or record programs on two channels at the same time. See page 69 for more.
Multiswitch. A multiswitch lets you use the signal from one satellite dish antenna for more than two TVs. If you currently own a Dual LNB dish that is connected to two televisions, a multiswitch will allow you to connect two cables to your new DVR as well as one to a satellite receiver on your second television. If you own a 2 or 3 satellite dish antenna, your DVR will not work unless you have connected a multiswitch with at least four inputs and two outputs.
Useful Terms
1
Access Card. Your access card contains information about your DIRECTV programming
subscription. It must be properly inserted and activated for your DVR to work.
Transponder. A transponder is a piece of equipment on a satellite that broadcasts a set of channels to your satellite dish. If the DVR does not receive a signal for an individual transponder, it will not be able to show that transponder’s channels. Each satellite may have a different number of transponders on it.
Video, Audio, and Electronics Equipment and Terms
Switch Box. A switch box allows you to connect multiple devices to your TV, even if
your TV doesn’t have enough inputs to connect them all directly. It allows you to switch easily between devices, such as your DVR, a DVD player, and a game console. Switch boxes are inexpensive and can be purchased at electronics stores.
A/V Receiver. An Audio/Video receiver is the hub of a home theater system. It allows you to connect multiple audio and video devices and manage the signal from each device. With it you can switch easily between watching TV, viewing video from your DVD player, or running your game system, by changing the input source. An A/V receiver may
DIRECTV
ACCE SS CARD
5
Chapter 1
Be sure to read the safety
instructions on page 131.
Connecting
also be used to drive two or more loud speakers for a theater-like audio experience. It may also offer features such as Dolby Digital audio.
Dolby Digital Audio. Some programs are broadcast with Dolby Digital audio: the soundtrack is recorded on six separate channels, each of which can be heard on one of six separate speakers. To hear Dolby Digital audio, you must use an Optical Digital Audio cable (not supplied) to connect your DVR to an A/V receiver capable of supporting Dolby Digital audio. Not all A/V receivers with optical audio inputs are capable of receiving Dolby Digital audio. You must also set your DVR to record using Dolby Digital audio. For more information, see page 80.
Dolby Surround Sound. Dolby Surround Sound audio is a technique for encoding surround sound audio on two channels. When decoded by a compatible A/V receiver, audio on these two channels is separated into as many as five signals which play through your home theater speakers. To hear Dolby Surround Sound audio, you must connect your DVR to an A/V receiver that supports Dolby Pro Logic or Dolby Pro Logic II. You can use either L/R (red and white) audio cables or an Optical Digital Audio cable.
Digital PBX Phone System. Digital PBX phone systems allow many phones to share a single telephone number and are usually used in hotels and office buildings. If you are installing the DVR in your home, it is very unlikely that you are using a digital PBX phone system. Do not connect your DVR to a digital PBX phone system. Doing so may permanently damage your DVR’s modem and will void your warranty.
Surge Protector. Like all electronics equipment, your DVR can be damaged by fluctuations in your power supply. Purchasing a surge protector is highly recommended. If you purchase a surge protector that allows you to plug in both your DVR’s power and your telephone cord, you may prevent damage to the parts of your DVR that are connected to your phone line as well!
6
Cables and Accessories
Cables and Accessories
In addition to your television and the equipment that shipped with this DIRECTV® DVR (shown below), you’ll need a satellite dish antenna before you connect the DVR
and a standard, analog phone line (see page 2 for details).
which should be properly mounted
1
1. These are the basics: 2. See page 8 to choose audio/
video cables. The carton contains one of each of the following:
DIRECTV
ACCE SS CARD
DVR
TV
DIREC
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DIREC
Batteries
25' Phone Cord Power Cord
DIRECTV Access Card
Composite A/V cable
S-Video cable
3. You may need to purchase
these additional cables for some setups:
Optical Digital Audio cable
Extra Composite A/V cable
Coaxial RF cable
7
Chapter 1
Connecting
Choosing Audio and Video Cables
Composite A/V cable and jacks
(red)
(white)
(yellow)
Composite L/R Audio with S-Video cable
(red)
(white)
(yellow)
(S-Video)
Coaxial RF cable (not supplied) & jack
(Coaxial RF)
Optical Digital Audio cable (not supplied)
& jack
Sounds and pictures travel through cables. The choice of cables may seem overwhelming, but they all perform the same function: they transfer sounds and pictures to your TV at varying levels of quality.
Most TVs and other audio/video devices have connectors (jacks) for Composite A/V cables (). Composite A/V cables have three ends, two (white and red) for stereo audio (left and right), and one (yellow) for video, providing excellent audio and video quality. If your equipment has composite A/V jacks, use this cable. If your TV has only one audio connector, connect just the white end, instead of both the red and the white ends.
The DVR’s back panel also includes connectors for S-Video (). S-Video provides a higher quality video signal than composite. You may want to use the S-Video cable instead of the yellow video end of the Composite A/V cable, if your equipment supports it. (You can still use the red and white ends of the Composite A/V cable for stereo audio.)
Some TVs only have Coaxial RF () jacks. If your TV only has an RF In connector, use a Coaxial RF cable (not supplied) to connect your DVR to your TV.
The DVR includes a Digital Audio (
) jack for Dolby Digital audio output. To use this
feature, you will need an Optical Digital Audio cable (not supplied), and a device (such as an A/V receiver) that accepts Dolby Digital input. If you use an Optical Digital Audio cable for sound, you'll also need a connection for the video signal. You can use an S-Video cable, or the yellow end of a Composite A/V cable. If you use a Composite A/V cable for video only, you don’t need to connect the red and white ends.
(Digital Audio)
Ordinarily, your DVR produces tones to indicate when certain buttons on the remote control are pressed or to indicate signal strength when you are positioning your dish. If you are watching a program with digital audio, you will not hear these tones.
8
Setup Examples
Al
Before you begin, make sure that all of your equipment is turned off and your DIRECTV
Your equipment has connectors, or jacks, where cables can be connected. Some jacks are labeled “In” and some are labeled “Out.” Pictures and sounds enter audio/video (A/V) equipment through IN jacks and leave through OUT jacks.
®
DVR is unplugged.
Setup Examples
To meet FCC requirements,
shielded cables are required to
connect the DVR to your other equipment.
See the FCC Information on page 129.
1
The remainder of this chapter provides detailed examples showing how to connect your DVR to your existing home entertainment system. First, follow the steps in the Basic Setup. Then, if you want to add additional devices, see the optional Setup Variations.
Basic Setup
Connecting the DVR to your satellite dish and your TV. See page 10.
Setup Variations (optional)
Variation 1: Adding an A/V receiver with Dolby Digital audio. See page 12.
Variation 2: Adding a VCR. See page 14.
Variation 3: Adding a second TV program source (antenna or cable). See page 16.
Connecting Other Devices. You may have other devices in your home entertainment system, such as a DVD player or game console, which don’t connect to your DVR. These devices should be connected to additional inputs on your TV, or to an A/V receiver. Be sure to consult your other devices’ owner’s manuals for setup information.
If you have trouble connecting equipment, or if your configuration isn’t covered by one of the setup examples in this chapter, see the “Back Panel Reference” on page 137.
ways connect cables from the
OUT jack of one device to the IN
jack of the next. Never connect an IN to an
IN or an OUT to an OUT.
OUT IN
Be sure to read the safety
instructions on page 131.
9
Chapter 1
Connecting
Basic Setup: Connecting your DVR to your satellite dish and your TV
The audio/video cables shown
here are for example only. Use the
best connections available on your
equipment. For help choosing cables, see
page 8.
DIRECTV® DVR
A/V INPUT
Television
AudioVideo
Antenna In
10
Connect the Coaxial RF cables from your satellite dish to the Satellite In jacks on the
DIRECTV
If you only have one Coaxial RF cable coming from your satellite dish antenna, connect it to the Satellite In 1 jack. Keep in mind that your DVR won’t have Dual Tuner functionality with only one satellite cable connected. (See page 2 for details.)
®
DVR. You can connect either cable to either jack.
Connect the S-Video cable from the DVR’s S-Video Output jack to the
S-Video Input jack on your TV.
If your TV doesn't have an S-Video Input jack, use the yellow end of the Composite A/V cable to connect video. If your TV only has an RF In connector, connect a Coaxial RF cable from the DVR’s RF Out jack to your TV.
Connect the red and white ends of a Composite A/V cable from the DVR’s L/R Audio
Output jacks to the L/R Audio Input jacks on your TV. If your TV has only one audio
connector, connect just the white end.
Setup Examples
1
If you use the DVR’s RF Out jack to
connect video to your TV, you
must also set the Channel 3/4 switch on
the back panel. Tune your TV to the same
channel (3 or 4) in order to view the signal
coming from the RF Out jack.
Take the Access Card out of its envelope and insert it into the slot on the DVR’s front
panel as shown in the diagram to the right (with the gold chip down). Stop when the card makes contact with the back of the slot. To watch DIRECTV insert the card correctly and activate it. The Access Card slot is behind a small door.
®
channels, you must
Connect the phone cord. (For more about the phone connection, see page 2.)
Plug in your DVR and turn on your TV. Once you see the Welcome screen, you can
continue with “Guided Setup” on page 19.
If you don’t see the Welcome screen, make sure the correct input is selected on your TV. You may need to use the “INPUT,” “SOURCE,” or “TV/VIDEO” button on your TV’s remote to change the input. If you need help, see page 107.
11
Chapter 1
The audio/video cables shown
here are for example only. Use the
best connections available on your
equipment. For help choosing cables, see
page 8.
Variation 1: Adding an A/V receiver with Dolby Digital audio
DIRECTV® DVR
Connecting
12
A/V INPUT
AudioVideo
Television
Antenna In
AUDIO INPUTS
VIDEO INPUTS VIDEO OUTPUTS
A/V Receiver
Connect the Coaxial RF cables from your satellite dish to the Satellite In jacks on the
DIRECTV
If you only have one Coaxial RF cable coming from your satellite dish antenna, connect it to the Satellite In 1 jack. Keep in mind that your DVR won’t have Dual Tuner functionality with only one satellite cable connected. (See page 2 for details.)
®
DVR. You can connect either cable to either jack.
Connect the S-Video cable from the DVR’s S-Video Output jack to the S-Video Input
jack on your TV. If your TV doesn't have an S-Video Input jack, use the yellow end of the Composite A/V cable to connect video. If your TV only has an RF In connector, connect a Coaxial RF cable (not supplied) from the DVR’s RF Out jack to your TV.
Alternately, you can connect video from the DVR to your A/V receiver, then from the A/V receiver to your TV, using S-Video or Composite A/V cables. Consult your A/V receiver’s owner’s manual for its capabilities.
Connect an Optical Digital Audio cable (not supplied) from the DVR’s Digital Audio
Output jack to the A/V receiver’s Digital Audio Input. Set your A/V receiver to play
audio from that input. (Consult your A/V receiver’s owner’s manual if you need help.)
Take the Access Card out of its envelope and insert it into the slot on the DVR’s front
panel as shown in the diagram to the right (with the gold chip down). Stop when the card makes contact with the back of the slot. To watch DIRECTV insert the card correctly and activate it. The Access Card slot is behind a small door.
®
channels, you must
Setup Examples
1
If you use the DVR’s RF Out jack to
connect video to your TV, you
must also set the Channel 3/4 switch on
the back panel. Tune your TV to the same
channel (3 or 4) in order to view the signal
coming from the RF Out jack.
Connect the phone cord. (For more about the phone connection, see page 2.)
Plug in your DVR and turn on your TV. Once you see the Welcome screen, you can
continue with “Guided Setup” on page 19.
If you don’t see the Welcome screen, make sure the correct input is selected on your TV. You may need to use the INPUT, SOURCE, or TV/VIDEO button on your TV’s remote to change the input. If you need help, see page 107.
13
Chapter 1
Connecting
Variation 2: Adding a VCR
Before you begin:
Connect your DVR to your satellite
dish and your TV before adding a VCR. See
page 10 for Basic Setup instructions.
The audio/video cables shown
here are for example only. Use the
best connections available on your
equipment. For help choosing cables, see
page 8.
Please see the DIRECTV Customer
Agreement for information about
private viewing of DIRECTV
Restrictions related to recording third
party content can be found in the DIRECTV
DVR Service Agreement. Both are
available at DIRECTV.com and in your first
bill.
®
Service.
DIRECTV® DVR
Television
2
1
AudioVideo
A/V INPUTS
Antenna In
VCR
OUT
Audio R
IN
L
Video
Ch 3/4
RF
Out
RF In
14
Before adding a VCR, see page 10 for Basic Setup instructions.
The DIRECTV (labeled Output 1) when you completed the Basic Setup steps on page 10. You can connect a VCR using the other set (labeled Output 2).
®
DVR has two sets of A/V Output jacks. You may have used one set
Setup Examples
1
Connect a Composite A/V cable from the DVR’s A/V Output 2 jacks to the A/V Input
jacks on your VCR.
If your VCR only has RF jacks, connect a Coaxial RF cable (not supplied) from the DVR’s RF Out jack to the RF In jack on the VCR.
Connect a Composite A/V cable from the A/V Output jacks on your VCR or DVD
recorder to another set of A/V Input jacks on your TV.
If your TV only has an RF In connector, connect a Coaxial RF cable (not supplied) from the VCR’s RF Out jack to the RF In jack on your TV.
To watch a video tape, change your TV’s input setting by pressing the INPUT, SOURCE, or TV/VIDEO button on your TV’s remote control until the correct input is displayed. If you have trouble changing your TV’s input setting, consult your TV’s owner’s manual. If you need help, see page 107.
To save recordings from your DVR to a video tape, use the “Save to VCR” feature. See page 75 for more information.
If you use Coaxial RF cables in
steps and , you must set the
Channel 3/4 switch on the back of the
DVR to match the switch on the back of
your VCR. Then tune your TV to the same
channel (3 or 4) to view the signal.
15
Chapter 1
Before you begin:
Connect your DVR to your satellite
dish and your TV before adding a second
TV program source. See page 10 for Basic
Setup instructions.
Connecting
Variation 3: Adding a second TV program source (antenna or cable)
DIRECTV® DVR
Television
16
AudioVideo
A/V INPUT
Antenna In
Before adding a second program source, see page 10 for Basic Setup instructions.
Setup Examples
You may have a rooftop antenna or cable service subscription in addition to your DIRECTV that can be used to pass an antenna or cable signal through the DVR and to your TV.
You can connect your antenna or cable signal to the DVR, or directly to the Antenna/RF In jack on your TV. Whichever method you choose, it’s important to remember that you will not have any DVR service functionality (pausing and rewinding live TV, setting up recordings, etc.) on cable or antenna channels.
®
programming subscription. The DIRECTV® DVR has RF In and RF Out jacks
Connect the Coaxial RF cable that carries your antenna or cable signal from the wall to
the RF In jack on the DVR.
Connect a Coaxial RF cable (not supplied) from the DVR’s RF Out jack to the RF In
jack on your TV.
Alternately, you can connect the Coaxial RF cable that carries your antenna or cable signal from the wall directly to your TV.
To watch antenna or cable channels, change your TV’s input setting by pressing the INPUT, SOURCE, or TV/VIDEO button on your TV’s remote control until the correct input is displayed. (If you have trouble changing your TV’s input setting, consult your TV’s owner’s manual.) Use your TV’s remote control to change channels.
While you are watching antenna or cable channels, the DVR will record any programs you have scheduled on DIRECTV again, press the DIRECTV button on the DVR remote. Then change your TV’s input setting until you see DIRECTV Central.
®
channels. When you want to watch video from your DVR
1
If you connect your DVR to your TV
with a Coaxial RF cable in step ,
you must set the Channel 3/4 switch on
the back of the DVR. Tune your TV to the
same channel (3 or 4) to view the signal.
17
Chapter 1
Connecting
18
CHAPTER
2
Guided Setup
Overview 20
Satellite Dish Guided Setup 21
Activate Services 25
Phone Setup 26
Chapter 2
Guided Setup
Satellite Dish Guided Setup is
used to test signal strength,
position the satellite dish antenna and
configure the DVR for use with a
multiswitch or new multi-satellite dish
antenna.
Overview
Now that you have finished connecting your DIRECTV® DVR, you are ready to begin Guided Setup. When you first plug in the DVR, screens appear which display its progress as it starts up. After a few minutes, you will see the Welcome screen, indicating that you are ready to begin Guided Setup.
During Guided Setup, you will point your satellite dish antenna (if you haven’t already), activate your DIRECTV service updates by phone. Guided Setup includes on-screen instructions. If you need additional assistance, this chapter contains detailed directions.
Guided Setup includes three steps:
1. Satellite Dish Guided Setup (see page 21)
2. Activating services (see page 25)
3. Phone Setup (see page 26)
Using the Remote Control
To complete Guided Setup, use the DVR’s remote to move through screens and select items displayed on your TV. For an introduction to the remote control, see “Introducing the Remote Control” on the inside front cover of this guide.
®
programming and DVR service, and set up your DVR to access
20
Welcome. When you first turn on your DIRECTV DVR, you will see a screen that says
“Welcome. Powering up...” followed by the Welcome screen. Read the screen, then press SELECT to start Guided Setup.
If you do not see the Welcome screen, see the troubleshooting steps on page 107.
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