Direct IP XR408, XR616, XR632 Operation Manual

Network
Video
Recorder

Operation Manual

XR408
XR616
XR632

2

Before reading this manual

This operation manual contains basic instructions on installing and using DirectIP™ Network Video Recorder.
Users who are using this product for the first time, as well as users with experience using comparable products,

must read this operation manual carefully before use and heed to the warnings and precautions contained herein
while using the product. Safety warnings and precautions contained in this operation manual are intended to
promote proper use of the product and thereby prevent accidents and property damage and must be followed at
all times.

Once you have read this operation manual, keep it at an easily accessible location for future reference.

• The manufacturer will not be held responsible for any product damage resulting from the use of unauthorized parts
and accessories or from the user's failure to comply with the instructions contained in this operation manual.

• It is recommended that first-time users of DirectIP™ Network Video Recorder and individuals who are not familiar with
its use seek technical assistance from their retailer regarding product installation and use.

• If you need to disassemble the product for functionality expansion or repair purposes, you must contact your retailer
and seek professional assistance.

• Both retailers and users should be aware that this product has been certified as being electromagnetically compatible
for commercial use. If you have sold or purchased this product unintentionally, please replace with a consumer
version.

Safety Precautions

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Before reading this manual

3

Important Safeguards

1. Read Instructions

All the safety and operating instructions should be read before the
appliance is operated.

2. Retain Instructions

The safety and operating instructions should be retained for future
reference.

3. Cleaning

Unplug this equipment from the wall outlet before cleaning it. Do not use
liquid aerosol cleaners. Use a damp soft cloth for cleaning.

4. Attachments

Never add any attachments and/or equipment without the approval of the
manufacturer as such additions may result in the risk of fire, electric shock
or other personal injury.

5. Water and/or Moisture

Do not use this equipment near water or in contact with water.

6. Ventilation

Place this equipment only in an upright position. This equipment has an
open-frame Switching Mode Power Supply (SMPS), which can cause a fire
or electric shock if anything is inserted through the ventilation holes on the
side of the equipment.

7. Accessories

Do not place this equipment on an unstable cart, stand or table. The
equipment may fall, causing serious injury to a child or adult, and serious
damage to the equipment. Wall or shelf mounting should follow the
manufacturer's instructions, and should use a mounting kit approved by the
manufacturer.

This equipment and cart combination should be moved with care. Quick
stops, excessive force, and uneven surfaces may cause the equipment and
cart combination to overturn.

8. Power Sources

This equipment should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power,
please consult your equipment dealer or local power company.

9. Power Cords

Operator or installer must remove power and TNT connections before
handling the equipment.

10. Lightning

For added protection for this equipment during a lightning storm, or when
it is left unattended and unused for long periods of time, unplug it from the
wall outlet and disconnect the antenna or cable system. This will prevent
damage to the equipment due to lightning and power-line surges.

11. Overloading

Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.

12. Objects and Liquids

Never push objects of any kind through openings of this equipment as they
may touch dangerous voltage points or short out parts that could result in a
fire or electric shock. Never spill liquid of any kind on the equipment.

13. Servicing

Do not attempt to service this equipment yourself. Refer all servicing to
qualified service personnel.

14. Damage requiring Service

Unplug this equipment from the wall outlet and refer servicing to qualified
service personnel under the following conditions:

A. When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have fallen into the equipment.
C. If the equipment has been exposed to rain or water.
D. If the equipment does not operate normally by following the operating

instructions, adjust only those controls that are covered by the operating
instructions as an improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to

restore the equipment to its normal operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance ─ this

indicates a need for service.

15. Replacement Parts

When replacement parts are required, be sure the service technician has
used replacement parts specified by the manufacturer or that have the
same characteristics as the original part. Unauthorized substitutions may
result in fire, electric shock or other hazards.

16. Safety Check

Upon completion of any service or repairs to this equipment, ask the
service technician to perform safety checks to determine that the
equipment is in proper operating condition.

17. Field Installation

This installation should be made by a qualified service person and should
conform to all local codes.

18. Correct Batteries

Warning: Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.

19. Tmra

A manufacturer’s maximum recommended ambient temperature (Tmra) for
the equipment must be specified so that the customer and installer may
determine a suitable maximum operating environment for the equipment.

20. Elevated Operating Ambient Temperature

If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturer’s maximum rated ambient
temperature (Tmra).

21. Reduced Air Flow

Installation of the equipment in the rack should be such that the amount of
airflow required for safe operation of the equipment is not compromised.

22. Mechanical Loading

Mounting of the equipment in the rack should be such that a hazardous
condition is not caused by uneven mechanical loading.

23. Circuit Overloading

Consideration should be given to connection of the equipment to supply
circuit and the effect that overloading of circuits might have on over current
protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.

24. Reliable Earthing (Grounding)

Reliable grounding of rack mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g., use of power strips).

Before reading this manual

4

In-Text

Symbol Type Description

Caution Important information concerning a specific function.

Note Useful information concerning a specific function.

User’s Caution Statement

Caution: Any changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.

FCC Compliance Statement

THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE,
PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION
AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS
EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN
ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS.
OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE, IN WHICH
CASE USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.

WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR
COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.

THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING
EQUIPMENT REGULATIONS.

WEEE (Waste Electrical & Electronic Equipment)

Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)

This marking shown on the product or its literature, indicates that it should not be disposed with other
household wastes at the end of its working life. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to
promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take this item for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for disposal.

Before reading this manual

5

Copyright

© 2013 SYSCOM
SYSCOM reserves all rights concerning this operation manual.
Use or duplication of this operation manual in part or whole without the prior consent of SYSCOM is strictly

prohibited.
Contents of this operation manual are subject to change without prior notice.

The information in this manual is believed to be accurate as of the date of publication. We are not responsible for any
problems resulting from the use thereof. The information contained herein is subject to change without notice. Revisions or
new editions to this publication may be issued to incorporate such changes.

The software included in this product contains some Open Sources. You may obtain the complete corresponding source
code from us. See the Open Source Guide on the software CD (OpenSourceGuide\OpenSourceGuide.pdf) or as a printed
document included along with the User's Manual.

6

Table of Contents

1

2

Part 1 – Introduction .................................9

Product Features ...............................................9

Accessories ..................................................10

Overview ....................................................11

Front Panel ...........................................................11

Rear Panel ...........................................................14

Rear Panel Connections .................................................14

Remote Control .......................................................18

Part 2 - Getting Started ..............................21

Setup Wizard .................................................21

Camera Registration ............................................24

Camera Scan Button ...................................................24

Camera View Buttons ...................................................25

Camera List Area ......................................................25

Video Display Area .....................................................26

Apply/Cancel Buttons ...................................................27

Camera Registration Mode .......................................27

Login .......................................................27

Live Mode ....................................................28

Live Menu ...........................................................28

Zoom ...............................................................29

PTZ Control ..........................................................30

Event Monitoring ......................................................31

Covert Camera ........................................................31

Context Menu Access ..................................................32

Edit Group ...........................................................32

Video Recording ...............................................32

Panic Recording .......................................................32

Audio Recording ...............................................33

Video Recording Playback .......................................33

All Channel Playback ...................................................33

Table of Contents

7

Remote Control Buttons during Playback ....................................33

Context Menu ........................................................33

Part 3 - Configuration ...............................34

Menu Use ....................................................34

Text Input via Virtual Keyboard ............................................34

Batch Assignment .....................................................34

Mouse ..............................................................35

System Setup .................................................35

General .............................................................35

Date/Time ...........................................................36

User ................................................................37

Storage .............................................................39

Monitoring ...........................................................39

Camera Setup ................................................41

General .............................................................41

Advanced Setup .......................................................41

Stream ..............................................................46

Audio ...............................................................47

Upgrade .............................................................47

Record Setup .................................................47

General .............................................................47

Schedule ............................................................48

Pre-Event ............................................................50

Event Setup ..................................................50

Video-Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Alarm-In .............................................................53

Video Loss ...........................................................54

Audio Detection .......................................................54

Text-In ..............................................................54

Device Setup .................................................56

Alarm-Out ...........................................................56

Network Setup ................................................56

General .............................................................56

IP Address ...........................................................57

FEN ................................................................58

Notification Setup ..............................................58

3

Table of Contents

8

Schedule ............................................................58

Callback .............................................................59

Mail ................................................................59

SNS ................................................................60

Push ...............................................................60

Display Setup .................................................60

OSD ................................................................60

Main Monitor .........................................................61

Status Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Event ...............................................................62

Storage .............................................................63

Network .............................................................64

Part 4 - Search .....................................65

Time-Lapse Search ............................................65

Search Menu .........................................................66

Context Menu ........................................................68

Motion Search ........................................................69

Text-In Search ........................................................69

Clip Copy ............................................................70

Print ................................................................71

Event Log Search ..............................................71

Overlapped Recording Search ....................................72

Part 5 - WebGuard ..................................73

Web Live Mode ...............................................74

Web Search Mode .............................................76

Part 6 - Appendix ...................................79

System Log Types .............................................79

Error Code Types ..............................................80

Troubleshooting ...............................................82

Specifications .................................................83

Index .......................................................85

4

5

6

9

Product Features

This is a DirectIP™-enabled video recorder that supports surveillance, video recording, and video playback using a
network of cameras.

This NVR (Network Video Recorder) unit offers the following features:

• Real-time 8/16/32-channel DirectIP™ network surveillance

• Network camera zero configuration

• Configuration-free network camera access

• Supports up to Full HD 480ips video recording

• HDMI out (1) and VGA out (1) ports

• Fast and easy search feature (Time-Lapse, Event log, Motion, Text-In)

• Simultaneously survey, record, play back, and transmit data in real-time

• Graphic User Interface(GUI) and multilingual

• Multiple recording modes (Schedule, Event, Pre-Event, and Panic)

• PoE-enabled Camera Connection

• Two USB 2.0 ports (for connecting peripherals, upgrading software, and saving recording data)

• 6 internal SATA2 HDD bays and 4 eSATA ports

• Two-way audio communication

• Network camera audio recording and 1-channel audio playback

• 4 alarm ins, 1 alarm out, and 1 alarm reset

• IR remote control-enabled

• Self-diagnosis and automated system event alerts (industry standard S.M.A.R.T. protocol for HDD status alerts)

DirectIP™ Gigabit
PoE Switch

Audio Out HDMI Monitor VGA Monitor

Alarm

Alarm Out

USB HDD

Network
Camera (1-8)

Sensor (1-4)

IR Remote
Control

Mouse

Network Connection

Network Video Recorder

Flash Memory

Part 1 – Introduction

Part 1 – Introduction

10

Accessories

Upon unpackaging the product, check the contents inside to ensure that all the following accessories are
included.

123 4 5 6 7 8 9 0

Network Video Recorder Power Cable Quick Guide

Operation Manual and iRAS

Program CD

Optical USB Mouse IR Remote Control

Rack-mount Kit

Assembly Screws for Adding Hard

Disk Drives

SATA2 cables

Part 1 – Introduction

11

Overview

Front Panel

1

2

3 4 5 6 7 8 9 0

1 2 3 4 5 6 7

8

0

9

9

1

Panic Recording
Button

2

Alarm Button

3

PTZ Button

4

Layout Button

5

Search Mode
Button

6

Menu Button

7

Camera Buttons

8

Arrow and
Playback Control

Buttons

9

LEDs

0

USB Ports

• Some buttons have more than one function.

• Remote control sensor is located on the far left side of the front panel. Ensure that the sensor remains unobstructed
at all times. If obstructed, the sensor might not be able to receive remote control signals.

• Placing a Wi-Fi, Bluetooth, or any other wireless communication device near the NVR may interfere with remote
control signal transmission.

• Access various windows and menus using a USB mouse as you would on a personal computer.

• For easier system configuration, a USB mouse is recommended.

Part 1 – Introduction

12

1 Panic Recording Button

Pressing Panic Recording

1

2

3 4 5 6 7 8 9 0

button displays

the

icon and commences recording irrespective

of the current schedule.
Press the button again to deactivate Panic

Recording mode.

2 Alarm Button

Pressing the Alarm

1

2

3 4 5 6 7 8 9 0

button while the alarm
has been activated resets all NVR outputs,
including the built-in buzzer. Pressing the button
while the alarm is off displays the event log on the
screen.

3 PTZ Button

Pressing the PTZ

1

2

3 4 5 6 7 8 9 0

button initiates PTZ mode,

allowing you to control PTZ cameras.
In PTZ mode, use the arrow buttons to move the

camera up, down, left, and right.

1

Zoom-In

1

2

Zoom-Out

1

2

3

Focus Near

1

2

3

4

Focus Far

1

2

3

4

5

Load preset window

1

2

3

4

5

6

Save current position as a preset

4 Layout Button

Press the Layout

1

2

3 4 5 6 7 8 9 0

button to cycle through

split screen formats.
2x2 > 3x3 > 4x4 > 5x5 > 6x6

5 Search Mode Button

Pressing the Search Mode

1

2

3 4 5 6 7 8 9 0

button initiates
Search mode, which will allow you to search for
and play back video recordings.

Pressing the Search Mode

1

2

3 4 5 6 7 8 9 0

button while in
Search mode returns the screen to Live mode.

6 Menu Button

Pressing the Menu

1

2

3 4 5 6 7 8 9 0

button while in Live mode

displays the Live menu.
Pressing the Menu

1

2

3 4 5 6 7 8 9 0

button while in Search
mode displays the Search menu on the top of the
screen.

Press the button once more to close the menu.
Pressing and holding the Menu

1

2

3 4 5 6 7 8 9 0

button for
3 seconds while in Playback mode activates One­Touch mode and displays the clip copy window.

7 Camera Button

Pressing the Camera button while in Live or
Playback mode displays images from the selected
camera in full screen. To select a camera whose
channel is made up of two digits, enter the digits in
sequence using the number keys.

8 Arrow and Playback Control Buttons

These buttons are used to select menus and
options.

Enter ($)
Button

Used to select options or to
register data entries.

Play/Pause
(") Buttons

Plays the video in normal speed
and displays r on the screen.

Press again during playback to
pause the video and display
on the screen.

Setup Menu

(u/d/l/r) Buttons: Moves the
focus up, down, left, or right.

(u/d) Buttons: Increases or
decreases values.

Playback
Mode

From paused state:
% Button: To the previous

screen

& Button: To the next screen
Button: Scans backward

through the video at a fast rate.
(Press to cycle through

, ,

and

the speed)

! Button: Scans forward
through the video at a fast rate.
(Press to cycle through

, ,

and

the speed)

9 LEDs

• Power LED: Lights up while the main unit is in
operation.

•

Network LED: Flashes when linked remotely

over an ethernet.

•

HDD LED: Flashes when data is being
written on the HDD or a video search is in
progress.

•

eSATA LED: Flashes when connected to an
eSATA device.

•

Panic LED: Flashes in red when Panic

Recording is in progress.

•

Alarm LED: Lights up in red when an alarm

event occurs.

Part 1 – Introduction

13

0 USB Ports

• Storage Device Connection

Connect an external USB hard drive or a USB
flash memory device to one of the USB ports
for use with the Clip Copy feature. The external
storage device should be placed as close to the
NVR as possible. It is recommended that you use
a connection cable that is no longer than 180cm
in length. Use the connection cable included with
your external storage device to connect the device
to one of NVR's USB ports. For more information
Clip Copy, refer to the Clip Copy on page 70.

• Peripheral Device Connection

Use the USB ports to connect peripherals such
as a USB mouse or a USB printer to the NVR.
You can also use a USB-to-serial converter and
connect multiple text-in devices to the NVR at the
same time. Connect the printer to one of NVR's
USB ports. For more information on printing video
stills, refer to the Print on page 71.

For USB flash memory devices, the NVR
supports the FAT32 file format only.

Connections on the Front Panel

Flash Memory

Mouse

USB HDD

IR Remote Control

Part 1 – Introduction

14

Rear Panel

AUDIO IN

AUDIO OUT

VGA OUT

HDMI

eSATA

NETWORK

CLIENT

VIDEO IN / PoE

NC C NO AR I G

RS -485

- +

A/1 A/2 A/3 A/4 G

Tx Rx
RS -232

CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED

SERVICE PERSONNEL.

1 3

2 4

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

A C E G

VIDEO IN

Ext.

B D F H

100-240V~

1

2

3

4

5

6

8

7

0

9

#

@

!

1

Audio Ports

2

Factory Reset Button

3

VGA Out Port

4

HDMI Out Port

5

eSATA Ports

6

Alarm Connection Ports

7

RS485 Port

8

RS232 Port

9

Network Port

0

Video In / Ext. Port

!

Video In / PoE Ports

@

Power In Port

#

Vent

Rear Panel Connections

Monitor Connection

Connect to the VGA OUT or HDMI port.

VGA OUT

HDMI

eSATA

NETWORK

VIDEO IN

NC C NO AR I G

RS -485

- +

A/1 A/2 A/3 A/4 G

Tx Rx
RS -232

CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED

SERVICE PERSONNEL.

1 3

2 4

A C E G

B D F H

100-240V~

Audio Connection

AUDIO IN

AUDIO OUT

VGA OUT

HDMI

eSATA

NETWORK

VIDEO IN

NC C NO AR I G

RS -485

- +

A/1 A/2 A/3 A/4 G

Tx Rx
RS -232

CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED

SERVICE PERSONNEL.

1 3

2 4

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

A C E G

B D F H

100-240V~

Connect the audio device to the AUDIO IN port and
speakers with a built-in amplifier to the AUDIO OUT
port. Use the AUDIO OUT port to listen to audio from
network cameras.

Use the AUDIO IN port to establish two-way
communication with cameras.

• This NVR does not feature a built-in audio amplifier
unit and therefore requires the user to purchase a
speaker system with a built-in amplifier separately.
It's possible to connect an amplified audio source
to the NVR, but microphones that do not have
a built-in amplifier will not function properly if
connected to the NVR directly. If this is the case,
connect the microphone to the NVR via a pre­amp.

• Check your local laws and regulations on making
audio recordings.

Video Connection

• Video In/PoE Port

VIDEO IN / PoE

A C E G

B D F H

100-240V~

Part 1 – Introduction

15

Connect network cameras to the NVR using RJ-45
cable (Cat5, Cat5e, or Cat6). In addition to cameras,
you can connect external hubs (Optional: SW12P,
SW28P) to form a network. The NVR recognizes
DirectIP™ network cameras automatically. Ports A
through H support PoE.

• We recommend that you use the Ext. port for
connecting to an external hub and using features
such as camera alignment.

• Green LED on the right will turn on when PoE
comes on line. Orange LED on the left will then
flash once a link has been established.

• Video In / Ext. Port

VIDEO IN / PoE

A C E G

VIDEO IN

Ext.

100-240V~

This port does not support PoE. It's possible to
establish a network with network cameras and
external hubs using Cat5, Cat5e, and Cat6 cables.

Green LED on the right will turn on if connected to a
1000 BASE-T network. Orange LED on the left will
then flash once a link has been established.

Network Connection

NETWORK

CLIENT

VIDEO IN / PoE

A C E G

VIDEO IN

Ext.

B D F H

100-240V~

This NVR is capable of connecting to networks via
an ethernet connector. Connect an RJ-45 cable
(Cat5, Cat5e, or Cat6) to the NVR's network port. It's
possible to operate and upgrade the NVR remotely
over a network. Fore more information on ethernet
connection setup, refer to Network Setup on page

56.

• Connector directions may vary depending on the
NVR model.

• Green LED on the right will begin to flash if
connected a 1000 BASE-T network. Orange LED
on the left will then flash once a link has been
established.

eSATA Connection

Connect external hard drives to these ports.

eSATA

NETWORK

VIDEO IN

NC C NO AR I G

RS -485

- +

A/1 A/2 A/3 A/4 G

Tx Rx
RS -232

1 3

2 4

A C E G

B D F H

100-240V~

Do not connect or disconnect an eSATA device
while the NVR is powered on. To connect an eSATA
device, first turn off the NVR and unplug the power
cable. Connect the eSATA device and then power
the NVR back on. To disconnect an eSATA device,
first turn off the NVR and unplug the power cable.
Turn off the eSATA device and then disconnect the
eSATA connection cable.

RS232 Connection

Connect an external device such as a POS unit to this
port.

NETWORK

VIDEO IN

RS -485

- +

Tx Rx
RS -232

A C E G

B D F H

100-240V~

RS485 Connection

This NVR supports the RS485 half-duplex serial
communication protocol for connecting to external
devices such as POS units.

NETWORK

VIDEO IN

RS -485

- +

A C E G

100-240V~

Alarm Connection

Connect alarm connectors to these ports.

NETWORK

VIDEO IN

NC C NO AR I G

RS -485

- +

A/1 A/2 A/3 A/4 G

Tx Rx

A C E G

B D F H

100-240V~

Part 1 – Introduction

16

Press down on the button and insert the cable into
the opening. Release the button and then pull on the
cable slightly to ensure it is held securely in place.
To disconnect the cable, press down on the button
again and pull the cable out.

• Alarm In 1 through 4

This NVR is capable of responding to event signals
from external alarm in devices. Connect mechanical or
electrical switches to Alarm In 1 through 4 and the G
(ground) connector. In order to be recognized by the
NVR, the signal from an alarm in device must be less
than 0.3V (Normally Open) and maintained for at least

0.5 seconds. The alarm in voltage range is 0V to 5V.
For more information on alarm in setup, refer to the

Alarm-In on page 53.

• G (Ground)

Connect alarm in or out's ground cable to the G
connector.

All connectors marked "G" are common connectors.

• NC/NO (Relay Alarm Outputs)

This NVR is capable of activating/deactivating buzzers,
lights, and other external devices. Connect the device
to the C (Common) and NC (Normally Closed) or C
and NO (Normally Open) connectors. NC/NO is a relay
output which sinks 2A@125VAC and 1A@30VDC.
For more information on alarm out setup, refer to the

Alarm-Out on page 56.

• Connector Arrangement

AI1 through AI4 Alarm In 1 through 4

G Ground

C Relay Common

NO/NC

Normally Open and Normally
Close Relay Alarm Out
(connected to C port)

Power Cable Connection

Connect the power cable to this port. This NVR does
not feature a separate power on/off button and will
turn on the moment power is supplied.

100-240V~

• Organize the power cable so that it will not cause
people to trip over or become damaged from
chairs, cabinets, desks, and other objects in the
vicinity. Do not run the power cable underneath a
rug or carpet.

• The power cable is grounded. Do not modify the
power plug even if your power outlet does not
have a ground contact.

• Do not connect multiple devices to a single power
outlet.

Factory Reset

AUDIO IN

AUDIO OUT

VGA OUT

HDMI

eSATA

NETWORK

VIDEO IN

NC C NO AR I G

RS -485

- +

A/1 A/2 A/3 A/4 G

Tx Rx

CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED

SERVICE PERSONNEL.

1 3

2 4

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

A C E G

B D F H

Located next to the Audio Out port on the rear of the
NVR is a switch that, once activated, will reset the
NVR to all its initial factory settings.

A factory reset will clear all NVR settings configured
by the user.

You will need a straightened paper clip to access the
factory reset button.

1

Restart the NVR (turn off and then on).

2

Once the front panel LEDs start to flash, insert
a straightened paper clip into the factory reset
switch hole and press the switch.

3

Press and hold until you hear 2 beeps from the
NVR's internal buzzer.

4

All NVR settings will be returned to their factory
values once you remove the paper clip.

Part 1 – Introduction

17

Connections on the Rear Panel

AUDIO OUT

NC C NO AR I G

RS -485

- +

A/1 A/2 A/3 A/4 G

Tx Rx
RS -232

AUDIO IN

VGA OUT

HD OUT

eSATA

1 3

2 4

B D F H

100-240V~

DirectIP™ Switch

Microphone

Speaker

VGA Monitor

HDMI Monitor

eSATA Storage
Device

Sensor

DirectIP™ Gigabit
PoE Switch

Keyboard

Power

Alarm

POS

iRAS
Remote
Monitoring

Camera

Camera

Network

Part 1 – Introduction

18

Remote Control

1 2

3

4 5

6

7 8 9 0

!

@

#

%

$

^

&

) b a

c

d e f

*

(

1

ID Button

2

PANIC Button

3

Camera Buttons

4

STATUS Button

5

LAYOUT Button

6

PTZ Control Buttons

7

REGISTER MODE Button

8

THUMBNAIL Button

9

CALENDAR Button

0

KEYLOCK Button

!

SETUP Button

@

FREEZE Button

#

LOG Button

$

Enter Button

%

Arrow Buttons

^

ALARM Button

&

SEQUENCE Button

*

ZOOM Button

(

PTZ Button

)

VIEW Button

a

SAVE Button

b

MENU Button

c

Playback Buttons

d

BOOKMARK Button

e

CLIP COPY Button

f

MUTE Button

Part 1 – Introduction

19

1 ID Button

Used to assign remote control ID values.
No additional remote control assignment is

necessary if the system's ID is 0. If the system's
ID is a number between 1 and 99, however, you
will need to press the ID button and then press
the system ID number on the remote control. If
the system's ID is set in double digits, press each
digit button consecutively. The

(remote control)
icon will appear on the upper right corner of the
NVR screen (status indication area) to indicate
successful system-to-remote control pairing. If
using multiple systems, it's possible to control all
the units with a single remote control as long as
all the system IDs are 0. For more information on
system IDs, refer to the System Setup on page

35.

2 PANIC Button

Pressing this button displays the

icon and
commences recording irrespective of the current
schedule.

Press the button again to deactivate Panic
Recording mode.

3 Camera Buttons

Pressing the Camera button while in Live or
Playback mode displays images from the selected
camera in full screen.

4 STATUS Button

Displays event and recording device statuses.

5 LAYOUT Button

2x2 > 3x3 > 4x4 > 5x5 > 6x6

6 PTZ Control Buttons

Used in PTZ mode to zoom in/out on the screen
and to shift focus between a nearby point and a far
away point.

7 REGISTER MODE Button

Used in Live mode to access Camera Registration
mode.

8 THUMBNAIL Button

Used in Playback mode to access Thumbnail
Search mode. Thumbnail Search mode displays
thumbnails of video recordings and allows you
to search recordings based on date and time
parameters. (Will be supported.)

9 CALENDAR Button

Displays a video recording playback screen that
includes a calendar.

0 KEYLOCK Button

Locks out all remote control keys. To unlock, press
the button again.

! SETUP Button

Displays NVR and IP Camera Setup window and
allows you to search the log.

@ FREEZE Button

Used to pause Live screen.

# LOG Button

Displays system log window and allows you to
search the log.

$ Enter Button

Used to make menu option selections and register
data entries. In addition, pressing the Enter button
while in Live or Playback mode initiates Cameo
mode.

% Arrow Buttons

Used to navigate through menus and interact with
GUIs. In a Setup menu, use the Up/Down Arrow
buttons to increase or decrease numerical values.
In Live or Playback mode, use the Left/Right
Arrow buttons to view the previous or next screen.

^ ALARM Button

Pressing this button while the alarm has been
activated resets all NVR outputs, including the
built-in buzzer. Displays the event log on the screen
when the alarm is off in Live mode.

& SEQUENCE Button

Pressing the SEQUENCE button while in Live
mode initiates Live Sequential mode (displays
channels in sequence).

* ZOOM Button

Used to zoom in on a specific part of the screen.
Once zoomed in, use the arrow buttons to pan
around.

Part 1 – Introduction

20

( PTZ Button

Initiates PTZ mode and allows you to control the
selected PTZ camera.

) VIEW Button

Pressing the VIEW button while in PTZ mode
displays the preset list.

a SAVE Button

Press the SAVE button while in PTZ mode to save
the current position as a preset.

b MENU Button

Pressing the MENU button while in Live mode
displays the Live menu. Alternatively, pressing the
button while in Search mode displays the Search
menu. Press the button once more to close the
menu. Use the arrow buttons to select menus and
options.

c Playback Buttons

Scans backward through the video at a fast
rate. (Press to cycle through

, , and

the speed)

"

Plays the video in normal speed and displays
r on the screen. Pressing the "qbutton
during playback pauses the video and
displays

on the screen.

!

Scans forward through the video at a fast
rate. (Press to cycle through

, , and

the speed)

#

Stops the video and restores Live mode.

%

Skips to the previous screen (while in paused
state).

&

Skips to the next screen (while in paused
state).

d BOOKMARK Button

Adds a bookmark to the current playback position.

e CLIP COPY Button

Used to perform Clip Copy.

f MUTE Button

Temporarily disables audio.

21

Setup Wizard

Setup Wizard lets you configure basic settings
required for operating the system.

Setup Wizard only appears during initial booting.
To use Wizard after initial booting, go to the system
menu and select General > Wizard. You can also
use it under Live menu > Wizard.

1

Select a system language.

2

Select the desired Setup Wizard option and click
Next.

Select Cancel from any of the Wizard screen to
cancel the setup process and return to the main
setup menu.

Quick Wizard

1

Select Quick Wizard.

2

Specify the current date and time and then click
Next.

• The new date and time settings will only be
applied after clicking Next.

• For more information on date and time
settings, refer to the Date/Time section
under System Setup on page 35.

Part 2 - Getting Started

Part 2 - Getting Started

22

3

Choose the desired Recording Method and click
Next.

4

Choose the desired Recording Quality and click
Next.

• Higher recording quality uses up more disk
space.

• Recording resolution is determined based on
the selected recording quality.

– High Video Quality Priority Profile: Very

high
– Standard Recording Profile: High
– Longer Recording Time Priority Profile:

Standard

– Recording resolutions used under each recording

method and record video quality setting are as follows:

High Video
Quality Priority
Profile

Standard
Recording
Profile

Longer
Recording Time
Priority Profile

Motion
Event
Record

Very high High Standard

Continuous
& Motion
Event
Record

High (Continuous) /
Very high (Motion)

Standard
(Continuous) /
High (Motion)

Low (Continuous) /
Standard (Motion)

Continuous Very high High Low

5

Click Finish to exit Quick Wizard.

Network Wizard

After exiting from Quick Wizard, you can click Go
to Network Setup and set up the network with
Network Wizard.

1

Select Network Wizard.

Part 2 - Getting Started

23

2

Specify whether the system is connected to the
Internet and click Next.

If you have chosen No, wait for the test to finish
and then click Finish to exit Network Wizard.

3

Select Network Configuration and then click
Next. Select either Auto Configuration or Manual
Configuration and then click Test to test the
system's current network configuration.

• This test must be performed before proceeding
to the next step.

• If the NVR is on a network connected to a
network that has a DHCP server, selecting
Auto Configuration retrieves LAN settings
such as IP and DNS addresses automatically.
Selecting Manual Configuration, on the other
hand, lets you specify the settings manually.

• UPnP support device not found. If this error
message is displayed, check to see if the IP
router (or NAT) supports UPnP and if UPnP
has been enabled. For more information about
the router's UPnP function, refer to the router's
operation manual.

4

Enter in the Device Name field the NVR name
to be registered on the FEN server and then click
Check to check its availability.

• The device name you register on the FEN
server will be a unique name used to identify
the NVR. Once registered, the name can
be used to access the NVR directly from
clients such as the iRAS. Check the name's
availability to complete the registration
process. The Finish button will then become
activated.

• You will be prompted with an error message if
you do not enter a name for the NVR or enter
a name already registered on the FEN server.

• Depending on the network environment,
FEN services may not be active and
therefore prevent the NVR from connecting
to the network. In this case, you will need
to manually configure the ports. For more
information on port configuration, refer to
refer to Network Setup on page 56.

5

Click Finish to exit Network Wizard.

Part 2 - Getting Started

24

Camera Registration

Once Network Setup Wizard is complete, the system
will automatically enter Camera Registration mode and
scan for cameras connected to the NVR.

1

2

3

4

5

1

Camera Scan Button

2

Camera View Menus

3

Camera List Area

4

Video Display Area

5

Apply/Cancel Buttons

Camera Scan Button

You can scan and search and register cameras
that were not detected automatically or third party
cameras.

1

Pressing the Scan button displays the following
submenu.

• Rescan: Scans for DirectIP™ cameras that were
not scanned automatically.

• Third Party Scan: Used to manually scan for
third-party cameras that cannot be recognized by
the auto scan feature.

– Run DHCP Server: Allocates IP automatically

to the camera connected to VIDEO IN port
using DHCP.

When several NVRs exist in the same network,
only one of DHCP severs has to be run. If
several DHCP servers are running, the redundant
IP may be allocated to the camera.

• Go To Camera: Moves the focus automatically
to the camera using MAC address of camera in
the camera list.

• Auto Detection: Activated in Live mode.
Automatically notifies the user of unregistered
DirectIP™ camera connections.

2

From the Protocol drop-down list, select the
protocol used by the network device you wish
to search for (Axis, Panasonic WV, or Onvif
Conformance).

Even if the network device uses a protocol
supported by the NVR, the device itself may not
be visible for scanning and registration by the
NVR. For more information about supported
network devices and models, contact your
retailer.

3

From the Mode drop-down list, select Auto Scan
(LAN) or IP Address Scan.

Part 2 - Getting Started

25

4

Select Scan to commence scanning.

• Only cameras that are connected to the NVR
via VIDEO IN ports can be scanned and
registered.

• Selecting Auto Scan (LAN) as the mode
scans for network devices matching the
selected protocol.

• Setting IP Address Scan as the mode
scans for network devices matching the
specified address or falling under the specified
address's range. By specifying an IP address,
you can also specify which port to use with
the Remote Admin feature.

• If Auto Scan (LAN) fails to recognize a
network device, try using IP Address Scan
instead.

5

Select a camera from the scan list and then
select Add Camera. The device login window will
appear.

6

Enter a User ID and a Password for the selected
camera.

Camera View Buttons

• ALIGNMENT Button: Realigns camera screens
displayed on the video display area in the order of
Video In port connections.

• RESET

Button: Refreshes the video display area

and the camera list.

Selecting RESET clears all scanned devices from
the list.

• TOOL Button: The network camera tools
window appears and you will be able to change the
camera protocol.

The camera protocol has to be set to DirectIP
to register in NVR. Select the camera Protocol
displayed by iNEX to set DirectIP.

Changing the protocol restarts the camera and
registers the camera to NVR to use it. For more
information on settings, refer to the network
camera's user manual.

Camera List Area

1

2

3

4

Registered

Screen

No display

Screen

display

Initial registration

Initial registration

other NVRs

(Registration X)

other NVRs

(Registration X)

1 Screen Position/Registration Status: Identifies

the camera's position in the video display area.
A blue background indicates a camera that is
available for registration. A grey background
indicates an already registered camera.
Other registered cameras are shown in black
background.

Part 2 - Getting Started

26

2 Model: Indicates the camera's model.

3 MAC: Displays the last 6 digits of the camera's

MAC address.

4 Title: Indicates the camera's name. Changing a

camera's name in the video display area updates
the camera list as well.

Following options can be accessed by right-clicking
on a camera list entry:

• Add Camera: Adds the selected camera. This
option is inactive if the camera has already been
added to the screen.

• Authentication: Enter the necessary camera login
info. This option is inactive for DirectIP™ cameras
because they do not require logins.

• Enable Preview: Displays a preview of the feed
from the selected camera.

Video Display Area

Left-click on the video display area to toggle between
split screen and single screen modes.

Drag the camera screens around to rearrange them.

Camera Screen

1

2

3

1 Camera Title

Indicates the camera's title. Left-click on the title to
edit the camera's title.

2 MAC Address

Camera's model and MAC address are shown if
the camera has not been registered to the NVR.

3 Screen Position/Registration Info

Flashes in orange if the camera has not been
registered to the NVR.

• Information is not indicated on the bottom of the
screen for cameras already registered to the NVR,
and the Screen Position/Registration Info icon
is shown with a black background.

• Screen Position/Registration Info icon for
cameras registered to another NVR is shown with
a steady orange background on top of a grey
screen.

Camera Menu

Right-click on the video display area to bring up the
camera menu.

• Remove Camera: Removes the registered camera.

• Authentication: Enter the necessary camera login
info.

• Color Control: Adjusts the camera's color settings.

• Information: Displays the camera's basic
information.

• Title: Edits the camera's title.

You can drag & drop to add or remove cameras.