Directed Electronics ProStart CT-3371 User Manual

Doc#: 091023 Rev: 1.1 © 2009 CT-3371 -CC- Made in Canada

4BUTTON

AUTOMATIC/MANUALTRANSMISSION

REMOTESTARTER

CT-3371

User Guide

Transmitter Part Number and Module Serial Number

The boxes below contain information regarding your remote starter and its transmitter. We have
entered the transmitter part number. Should you need to order another transmitter, you will have to
give us the number that appears in that box. The other box is to be filled out by the installer.

Transmitter Part Number:

CTRA-2403BK

Module Serial Number:

P. 2 User Guide

Table of Contents

Introduction ....................................................................................................................................... 3

Using the Remote Control ............................................................................................................... 3

Vehicle Presets ................................................................................................................................. 3

Heater & Heated Seat .................................................................................................................... 3

Windshield Wipers, Radio & Headlights ......................................................................................... 3

Remote-Starting Your Vehicle ......................................................................................................... 4

Setting Your Vehicle Into Ready Mode .......................................................................................... 4

Remote-starting .............................................................................................................................. 4

Driving Off ...................................................................................................................................... 5

Arming and disarming the starter kill ............................................................................................. 5

Remote Starter Features .................................................................................................................. 6

Remote Door Locks ....................................................................................................................... 6

Remote Trunk Release .................................................................................................................. 6

Idle Mode ........................................................................................................................................ 6

Valet Mode ..................................................................................................................................... 7

Panic Mode .................................................................................................................................... 7

Quick LockoutTM ............................................................................................................................. 7

Cold Weather Mode ....................................................................................................................... 8

Disable/Enable LED flashing .......................................................................................................... 8

Constant output .............................................................................................................................. 8

Advanced Features: Installation-programmable Options ............................................................ 9

Ignition-controlled Door Locks ........................................................................................................ 9

Secure Lock ................................................................................................................................... 9

Engine Run Time............................................................................................................................ 9

Turbo Mode .................................................................................................................................... 9

AUX 1 ........................................................................................................................................... 10

Multi-Car Operation ...................................................................................................................... 10

Poor Transmitting Range Issues .................................................................................................. 10

Diagnostics – Parking Light Flash Table ..................................................................................... 11

PROSTART LIMITED LIFETIME WARRANTY ............................................................................... 12

User guide P. 3

Introduction

This is a state-of-the-art remote car starter system. The system is packed with advanced features
such as priority access to the driver’ s door (commodity features) a nd the Safe Start c hildren s afety
feature.
With many advanced functions, this product will satisfy any one of your expectations from high-end
commodity and security systems, without neglecting any standard feature commonly offered by
entry-level starters.

UsingtheRemoteControl

Your Remote Car Starter is equipped with a 4-button multi-channel rem ote control. It can operate
two independent vehicles equipped with the same Remote Car Starter (see Multi-Car Operation
section (page-10), later in this Guide, for second-car transmitter functions).

The functions of the transmitter are as follows:

VehiclePresets

Heater&HeatedSeat

When leaving the vehicle it is recommended t o preset the acc essory controls in pre paration for the
next remote start. Settings for t he blower motor (fan), front and rear, as well as h eated seats (if
equipped) should not be left on HIGH. It is recommended to leave the settings on LOW or
MEDIUM instead.

WindshieldWipers,Radio&Headlights

Certain vehicles require the radio and / or windshie ld wipers and / or headli ghts circuits to become
energized while running under r emote start. When leaving the vehicle you must ensure that the
windshield wipers and headlights switches are

OFF. Leaving the headlights switch ON on certain

types of vehicles could cause th em to remain

ON even after remote starter shutdown, result ing in a

dead battery.

P. 4 User Guide

RemoteStartingYourVehicle

SettingYourVehicleIntoReadyMode

If your vehicle has a manual transmission you must read the follow ing indications. The u nit must
first be set to Ready Mode in order to start the vehicle by remote. If t he unit is not set to Ready
Mode, it cannot remote start the vehicle. Please note that Ready Mode can be enabled by the
remote or the handbrake, depending on th e option that was selected by your installer. Theref ore,
you must follow the appropriate procedure b etween the two described below in order to set your
vehicle into Ready Mode.
Once the system is set to Ready Mode, the vehicle can be remote started and stopped at any time.
The system will exit Ready Mode if a door, the hood or the trunk is opened, if the brake pedal is
pressed, if the parking brake is disengaged or if the ignition key is turned to the IGNITION ON

(RUN) position.

To set the system to Ready Mode:

If Ready Mode is enabled by remote

If Ready Mode is enabled by handbrake

1. Ensure that all the doors, hood and trunk are closed. Make sure that the gear selector is in the
neutral position.

2. With the engine already running, apply the
parking brake once and release the brake
pedal.

2. With the engine already running, apply the
parking brake twice within 10sec.
Make sure to release the brake pedal.
The parking lights will flash 3 times quickly
and remain lit.
Skip to step 4.

3. Within 20 sec. of engaging the parking
brake, press and hold , or on

the transmitter.
The parking lights will flash 3 times quickly
and remain lit.

-

4. Remove the key: the engine will continue running.

5. Exit the vehicle and close all doors, hood and trunk.

6. Press for approx. 1 second either:

• to lock the doors and shut down the engine;

• to unlock the doors and shut down the engine;

• to shut down the engine without affecting the doors.

7. The parking lights will flash twice to confirm ready mode activation.

Remotestarting

Press the button for approximately 1 second. The p arking lights will turn ON to infor m you that
the Remote Car Starter has received your signal. Approx imately 5 seconds later, the engine will
start. The parking lights will remain ON during the pre-programmed run time of the engine.

If your vehicle has an automatic transmission and it does not start at the first attempt, the system
will shut down, wait a few seconds a nd try to start the engine again. There will be 3 start attempts
before the system give s up.

User guide P. 5

DrivingOff

With the vehicle running under remote control, press the button to disarm the starter kill (if
installed) and unlock the doors. Enter the vehicle and do the following:

1. Turn the ignition key to the IGNITION ON (RUN) position. (Do not turn the key to the CRANK
position while the engine is running. This would cause the starter motor to re-engage.)

2. Press the brake pedal to disengage the remote starter unit.

You are now ready to drive off.

Arminganddisarmingthestarterkill

This added security feature will prevent the vehicle from starting with the Ignition key when the
starter kill is armed. If the system was installed with the starter kill option, you will not be able to
start the vehicle with the key unless the system has been unlocked first or put into Valet Mode

(page-7)

Note: If the Starter Kill is ins talled, the vehicle will benefit from a protection against starter

motor damage that could occur after remote-s tarting the engine should the user, by force of
habit, turn the ignition key to the CRANK position.

The Starter Kill (if installed) can be configured by the installer either to Passive Mode (so as to arm
automatically) or Active Mode (so as to require the user’s intervention for arming). By def ault, the
Remote Car Starter is configured to Passive Mode.

Passive mode:

• To arm the Starter Kill, press the

button on the transmitter, OR

• In Passive Mode, the Starter Kill will also arm auto matically 1 minute (by default) or 3

minutes (if configured this way) after the ignition is t urned OFF or once the last d oor is
closed (if the doors are monitored).

-The LED on the antenna will remain OFF during the countdown preceding the

activation of the Starter Kill.

- Once the activation countdown expires , the LED will flash slowly to indicate that the

Starter Kill is now armed.

• To disarm the Starter Kill, press the

button on the transmitter.

- The Starter Kill will automatically rearm itself after 1 minute (by defa ult) or 3 minut es (if

configured this way) if no door is left opened (if the doors are monitored) and the ig nitio n
is not turned ON.

Active Mode:

• To arm the Starter Kill, press the

button on the transmitter.

- The parking lights will flash once.

- The LED on the antenna will flash slowly.

• To disarm the Starter Kill, press the

button on the transmitter.

- The parking lights will flash twice.

- The LED on the antenna will remain OFF.

P. 6 User Guide

RemoteStarterFeatures

RemoteDoorLocks

If your system was installed with the Remote Door Locks option, you will have the convenience of
remote keyless entry.

To lock your doors and arm the starter kill (if installed):

1. Press and hold the

button for approx. 1 sec.

2. The parking lights will flash once to confirm that the doors have been locked

To unlock your doors and disarm the starter kill (if installed):

1. Press and hold the

button for approx. 1 sec.

2. The parking lights will flash twice to confirm that the doors have been unlocked.

RemoteTrunkRelease

If your system was installed with the Remote Trunk Release option, you can open your trunk by
pressing the

button for 3 seconds on the remote transmitter.

IdleMode

Convenience feature: Idle Mode allows you to keep the engine running and the doors
locked while you stop, for example, at a convenience store or for a short delivery.

This feature allows you to let the remote start er take over control of the vehicle (i.e. no Key in the
Ignition Switch) while the engine is running.

If your vehicle has an automatic transmi ssion , proceed as follows to set the system to Idle Mode:

1. With the engine running, make sure to release the brake pedal and press the ,
or

button on the transmitter until the parking lights come ON.

2. Remove the ignition key from the ignition switch.
The engine will continue running.

3. Exit the vehicle and close all doors, hood and trunk.

4. Press the

, button to leave the doors locked and the starter kill armed.

If your vehicle has a manual transmission, I dle Mode can be activated through the same routine
as that used for Ready Mode (page-4); at the last step, the butt on is pressed instead of the

other buttons.
Note1: The engine will continue running until the user re-ent ers th e v eh ic le or until the expiration of

the engine run time.
Note2: If the pre-programmed run-time expires or if the user shuts down the engine by remote

control, the vehicle will enter Ready Mode.

Caution!!! Do not leave children or pets unattended in a vehicle standing in Idle Mode.

User guide P. 7

ValetMode

When the vehicle is in Valet Mode, the remote starter functionalities are disabled. If the vehicle
needs to be serviced, or if yo u park it indoors, the Valet Mode wi ll prevent the engine from bein g
remote-started accidentally.

The following feature will put your remote car starter into Valet Mode:

Ignition Valet: This feature allows you to put your system into Valet Mode by using the

ignition key.



ToputthesystemintoValetMode

To put the system into Valet mode using the KEY (Ignition Valet Mode):

1. Insert the ignition key into the ignition switch. Within 10 sec., turn the key 5 times
successively into the IGNITION/RUN and OFF positions.

2. The parking lights will flash 3 times.

3. Turn the ignition OFF.

4. The LED on the antenna will come ON solid to indicate that the vehicle has successfully
entered Valet mode.

ToputthesystemoutofValetMode

To put the system out of Valet mode using the KEY (Ignition Valet Mode):

1. Insert the ignition key into the ignition switch. Within 10 sec., turn the key 5 times
successively into the IGNITION/RUN and OFF positions.

2. The parking lights will flash twice.

3. Turn the ignition OFF.

4. The LED on the antenna will be OFF.

The system will warn you if someone attempts to remote start the vehicle while in Valet Mode:
The parking lights will:
Turn ON then OFF; then
Flash twice.

PanicMode

Note: Panic mode can only be ac tivated if the horn has been adequa tely configured by the
installer.

In an emergency situation, y ou can activate panic mode by pressing and holding the or

button for more than 3 sec onds, unti l the horn starts honking . If the vehicle is under a remote st art,
the engine will shutdown automatically before setting off the horn. You can stop the horn by
pressing:

(this will lock your doors and deactivate panic mode), or

(this will unlock your doors and deactivate panic mode).

Furthermore, the panic mode can be stopped by activating Va let Mode (page- 7)

* Panic Mode will automatically shut down after 30 sec.

QuickLockoutTM

(Also called Secure Panic.) For fast protection in emergency situations, the system will LOCK all
doors when you press the brak e pedal while you hear the sound sig nal. (Quick Lockout is only
available when panic mode has been set off.)

P. 8 User Guide

ColdWeatherMode

If the vehicle has a manual trans mission, Ready mode (page-4) should be set before enter ing
Cold Weather mode. When Cold Weather Mode is activ e, the engine sta rts every 2 hours and runs
for 3 minutes (or for 8 or 20 minutes with diesel engines). Cold Weather Mo de automatically ends
after 24 hours (or 12 starts).

To enter Cold Weather Mode:

• Press and hold the

button for at least 3 seconds

• The parking lights will flash for 2 seconds, pause, then flash three (3) times.

To exit Cold Weather Mode, do any one of the following actions:

• Open the hood.

• Start the engine by remote.

• Turn the ignition key to the IGNITION ON (RUN) position.

• Press and hold the

button until the parking lights come ON for 2 seconds, pause,

then flash once.

To verify whether the system is in Cold Weather Mode (automatic transmissions only):

Press the brake pedal:
If the vehicle is in cold weather mode, the parking lights will remain ON while the brake pedal is
pressed.

Disable/EnableLEDflashing

To disable the LED: Press and simultaneously until the parking lights flash

three times.

To Enable the LED: Press

and simultaneously until the parking lights flash

once.

Constantoutput

• Pressing and holding the but ton for more than 3 seconds will lock all doors an d will
send a constant p ulse as long as the

button is held down (maximum of 15 seconds).
This constant puls e can be configured to activate cert ain functionalities such as rolling up
the windows – Please refer to your installer to see if your vehicle is compatible with
this option.

• Pressing and holding the

button for more than 3 seconds will unlock all doors and will

send a constant pulse as long as the button is held down (maximum of 15 seconds).
This constant pulse can be configured to activate certain functionalities such as rolling
down the windows – Please refer to your installer to see if your vehicle is co mpatible

with this option.

User guide P. 9

AdvancedFeatures:Installationprogrammable
Options

The Remote Car Starter was designed with flexibility and OEM integration in mind. With its
programmable options, this unit can single-handedly control nearly any electrical system in your
vehicle.

Caution: The programming of your s ystem should be left to a professional. Changing any

one of the settings may affec t the operati on of your Remote Car Starter. Please note t hat the
following programmable options may require additional parts and labor.

IgnitioncontrolledDoorLocks

This is an added security feature. If your Remote Car Starter was installed with the Ignition­Controlled Door Locks option, the doors will automatically lock as soon as the ignition key is turned
to the

IGNITION ON (RUN) position while the brakes are pr essed. The remote c ar starter will also lock

any door that was unlocked and o pened (then closed) the next time the break pe dal is pressed.
When the key is turned to the

OFF position, the doors will automatically be unlocked.

SecureLock

(Disabled by default.) Before your vehicle c an be remote-started, the f actory security system must
first be disarmed. The Secure Lock feature may be req uired on certain v ehicle models wit h factory
security systems that automatically unlock the doors when the security system is disarmed.
To keep your vehicle protected when the factory s ecurity system is disarmed for a remote start,
Secure Lock will relock your doors as soon as the vehic le is started. Once the en gine is shut down
by remote or after its runtime has expired, Sec ure Lock will also rear m your fac tory s ecurity sys tem
and relock the doors.

EngineRunTime

If you have a gas engine, your system can be programmed to run the engine for 3, 15, or 25
minutes (15 min default). If you have a diesel engine, it can be programmed to run the en gi ne for 8 ,
20, or 30 minutes (20 min default).

TurboMode

If Turbo Mode is configured at installatio n, it will allow a turbocharger to idle down after the user
leaves the vehicle: the unit will take ov er the vehicle and keep it running for 60 sec onds (or until it
is shut down by remote control), then shut down the engine.

If your vehicle has an automatic transmission, proceed as follows to set the system to Turbo
Mode:

1. With the engine running, make sure to release the brake pedal and press the ,
or

button on the transmitter until the parking lights come ON.

2. Remove the ignition key from the ignition switch.
The engine will continue running.

3. Exit the vehicle and close all doors, hood and trunk.

4. Press the

button; this will lock the doors and confirm that the vehicle is in Turbo

Mode.

5. The engine will shut down after 60 seconds.

If your vehicle has a manual transm issio n, fo llow a ll steps of the Ready Mode routine (page-4) to
activate Turbo Mode. At the last step,

P. 10 User Guide

• Press to lock the doors and have the engine shut down after 60 seconds;

The parking lights will flash 3 times and remain lit.

• Press to unlock the doors and have the engine shut down after 60 seconds;

The parking lights will flash 3 times and remain lit.

• Press to shut down the engine without affecting the doors.

Note: The vehicle will enter Ready Mode once the engine run time expires.

AUX1

Note: This 500 mA negative Aux 1 output can be used for many different applications

Priority door:

This great feature allows the user to unlock solely the driver’s door with a single press of
the

button on the transmitter, and to unlock the other doors, if desired, by pressing

the

button for a second time.

The output will provide a 1-second negative output when the

button is pressed a

second time on the transmitter.

Horn Confirmation:
AUX 1 can be programmed to trigger the horn every time the

button is pressed, or

when the

button is pressed twice within 3 seconds. When horn confirmation is
activated, panic mode is enabled. If horn confirmation is disabled, panic mode will not
be available.

MultiCarOperation

If this option is configured by t he installer, it allows the owner o f two vehicles, both equipped with
identical systems, to control both systems with only one remote transmitter. To control the second

vehicle, simultaneously press the

button and the button of the function you wish to use:

• Press

TRUNK + LOCK: .............................................................. LOCK

• Press

TRUNK + UNLOCK: ........................................................... UNLOCK

• Press TRUNK + START/STOP: .................................................... START

• Press

TRUNK + START/STOP: ..................................................... STOP

• Press TRUNK + START/STOP for 3 sec: ...................................... COLD WEATHER MODE

PoorTransmittingRangeIssues

Many factors may affect the operating range of the transmitter. Some of these are:

• The condition of the battery in the transmitter.

• The operating environment (for example: downtown radio-frequency noise, airports, cellular

phone towers…)

• Metal: any type of metal will affect operating range. This includes the metal in the car.

• The shape of the vehicle can affect range as well; vans in general have an especially poor

range.

• The shape of the roof and A-p illars brings about cons iderable radio-freq uency deflection (in this
case the signal from the remote cont rol). As a result, the dir ection in which th e vehicle is fac ing
in relation to the remote control can affect the range. Straight on – standing in front of the
vehicle – generally gives you the gr eatest ra nge; the second best p erformance is from the bac k.
Using the remote control from either side of the vehicle will usually give the lowest range.

User guide P. 11

• The range will be significantly lower in a crowded parking lot than in open space.

• Always hold the transmitter high, approximately at shoulder height.

• The operating range wil l be s omew hat low er on ve hicl es equ ipped wi th an af termark et or f actory

alarm.

• Windows and windshields tinted with lead or metallic tints will decrease the operating range.

Diagnostics–ParkingLightFlashTable

Parking lights flashes Description

1

• Doors locked.

• Trunk released.

• Start signal received from the remote.

• Runtime has expired

2 fast

• Doors unlocked

• Valet mode is deactivated

2 slow

• Shutdown by remote

4 fast

• Shutdown by brake

• A remote start was attempted while the brake pedal is engaged.

3 slow

• Runtime is extended.

3 fast

• Valet mode activated.

10 fast

• Shutdown by hood

• A remote start was attempted while the hood is open.

ON Î twice

• Cold weather mode deactivat ed

ON Î 3 times

• Cold weather mode activated.

Solid ON

• Engine is running under remote start.

Flash for 30sec

• Panic mode is triggered.

Flash for 60sec

• Alarm is triggered.

ON Î twice Î twice

• A remote start was attempted while the system is in home valet.

P. 12 User Guide

PROSTARTLIMITEDLIFETIMEWARRANTY

REMOTE STARTERS:

As the manufacturer, DIRECTED ELECTRONICS, CANADA INC. (“Directed”) warrants to the original consumer purchaser only (non-transferable)
that the remote starter module (control box) shall be free from defects in materials and workmanship for as long as the original consumer
purchaser continuously owns the vehicle in which the remote starter was originally installed , as specified below:

1) For the first year after the date of purchase, as specified by the date on the original proof of purchase, Directed will replace the
remote starter module free of charge with a new remote starter module. Consumers shall provide a copy of the proof of purchase at
the point of purchase for the exchange to take place. The remainder of the coverage period of the original warranty will apply to the
new module.

2) For the second year after the date of purchase, as specified by date on the original proof of purchase, Directed will replace the
remote starter module free of charge with a repaired or refurbished remote starter module. All product returns to Directed for
warranty service require a Return Merchandise Authorization (RMA). This RMA must be issued prior to returning product to
Directed. Products returned without this RMA number will be refused & returned to you at your expense. Consumers shall send the
module (only) and a copy of the proof of purchase, freight prepaid, along with their name, address and telephone number, to the
PROSTART SERVICE CENTER for the exchange to take place. MODULES RETURNED TO THE POINT OF PURCHASE AFTER
THE ONE-YEAR REPLACEMENT PERIOD WILL NOT BE ACCEPTED. A module will be returned to the consumer, freight collect,
within 4 weeks of receipt of the module. The remainder of the coverage period of the original warranty will apply to the exchanged
module. Directed will not be held responsible for modules sent without a proof of purchase. Directed will not be held responsible for
modules lost or damaged while in transit.

3) For the third year and any consecutive year after the date of purchase, as specified by the date on the original proof of purchase,
Directed will provide to the original consumer purchaser a repaired or refurbished remote starter module, for a repair and
shipping/handling charge of $45.00 plus applicable taxes, a cheque or money order made payable to DIRECTED ELECTRONICS,
CANADA INC must accompany the remote starter module. A module will be returned to the consumer, freight prepaid, within 4
weeks of receipt of the module. Directed will not be held responsible for mod ules sent without a cheque or money order and/or proof
of purchase. The consumer should follow the same procedure as in (2), and all conditions apply as in (2).

ACCESSORIES:

Directed warrants to the original consumer purchaser only (non-transferable) that it will replace any Directed accessory part for a one-year period
from date of purchase. Accessories will only be replaced if proven defective in material or workmanship, and if, when the accessory is returned to the
point of purchase, the retailer is provided with a copy of the proof of purchase.

THE WARRANTY IS VOID IF:

1) The product has been damaged, altered in any way or tampered with, without the explicit written consent of a

Directed technician. For remote starter modules, this includes the opening or removal of the plastic covering of the
module, or the removal or alteration of the barcode label on the plastic covering of the module.

2) The product is damaged due to accident, fire, flood, shipping and handling, misuse, neglect, or other conditions

beyond the control of Directed.

3) The product has been installed or repaired by anyone other than a certified technician.

4) The product has been improperly installed or used.

THE WARRANTY DOES NOT COVER:

1) Batteries.

2) Scratched or worn transmitter cases.

3) Installation and/or removal charges for all remote starter modules and accessories.

4) Shipping and handling charges incurred for product exchange or replacement.

5) Any material damages other than to the product itself.

6) Harnessing, L.E.D. lights, switches, inverters, relays, etc.

THIS LIMITED LIFETIME WARRANTY SHALL CONSTITUTE THE SOLE LIABILITY OF DIRECTED FOR OUR PRODUCTS, AND IS IN LIEU OF
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. THERE ARE NO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. NO PERSON, FIRM OR CORPORATION IS AUTHORIZED TO ASSUME FOR AUTOSTART ANY OTHER LIABILITY
WITH RESPECT TO THE SALE OR USE OF OUR PRODUCTS. DIRECTED’S LIABILITY, WHETHER BASED ON CONTRACT, TORT,
WARRANTY, STRICT LIABILITY, OR ANY OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT
FOR DAMAGE IS THE BASIS OF THE CLAIM. UNDER NO CIRCUMSTANCE WILL AUTOSTART, ITS DISTRIBUTORS OR THEIR AGENTS
BEAR ANY LIABILITY WHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

The parties hereto elect that any dispute regarding the present document be submitted to the appropriate Court located in the Province of Quebec,
District of Montreal. The parties hereto agree that this document is governed by and interpreted in accordance with the law of Quebec. If the
purchaser is located in a province of Canada other than Quebec, all matters dealing with the warranty of quality will be governed by and interpreted
in accordance with the law of Ontario. If the purchaser is located outside Canada, all matters dealing with the warranty of quality will be governed by
and interpreted in accordance with the United Nations Convention on Contracts for the International Sale of Goods (the “Vienna Convention”).

PROSTART SERVICE CENTRE / WARRANTY PROGRAM
5764 Paré
Montréal, Québec
H4P 2M2

Phone: [phone] (Return Merchandise Authorization and/ or Warranty- related questions only)