Dimplex XLE050, XLE070, XLE100, XLE125, XLE150 User guide

INSTRUCTION MANUAL

Installation and Operating

Dimplex•XLE•Series•Heater

Models: XLE050 / XLE070 / XLE100 / XLE125 / XLE150

These•instructions•should•be•read•care f u l l y•
and•retained•for•future•use. Note also the

information presented on the appliance.

08 /80 27 1/ 0 IS SUE : 1 Ser ie s: A
So ftw ar e Vers io n UI/ CC : 52/ 17

IMPORTANT

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR
FUTURE REFERENCE. Note•also•the•information•presented•on•the•appliance

CAUTION

FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR DAMAGE
AND MAY INVALIDATE YOUR GUARANTEE

IMPORTANT•SAFETY•ADVICE

When using electrical heaters, basic precautions should always be followed to reduce the risk
of fi re, electrical shock, and injury to persons, including the following:

IMPORTANT – The wall bracket supplied with the heater must be used.
IMPORTANT – All packaging should be disposed of in an appropriate manner.

OVERHEATING•WARNING
WARNING - In order to avoid overheating, do not cover or obstruct the heater. Do not place

material or garments on the heater, or obstruct the air circulation around the heater, for instance
by curtains or furniture, as this could cause overheating and a fi re risk. NEVER cover or obstruct in
any way the heat outlet slots at the top of the heater or the air outlet slots in the base of the heater.

WARNING•-•THE•SURFACES•ON•THIS•HEATER•CAN•BE•HOT.

The heater carries a warning ‘DO NOT COVER’ to alert the user to the risk of fi re that exists if
the heater is accidentally covered.

CAUTION

• -• Some• parts• of• this• product• can• become• very• hot• and• cause• burns.•

Particular•attention•has•to•be•given•where•children•and•vulnerable•people•are•present

For your safety this heater is fi tted with a thermal cut-out. In the event that the product
overheats for some reason, the cut-out prevents excessive temperatures on the product by
cutting the power to the heater. Once the heater has cooled down, it will reset automatically,
it will continue to cycle on and off automatically until the reason for overheating is removed.
The display screen may fl ash red to indicate the product has overheated. To reset the display,
remove the obstruction and hold Enter for 10 seconds.

SUITABLE•APPLICATIONS
WARNING - This heater is suitable for normal domestic household purposes and should not

be used in any other type of environment. This product should only be used in the country
where it was purchased from by a recognised commercial retailer. Do•not•use•outdoors.

SERVICING•AND•REPAIRS
WARNING - Servicing and product repairs should only be undertaken by the manufacturers

approved service agent or a similarly trained or qualifi ed person, using only exact manufacturer
approved spare parts.
PLEASE•NOTE: Household dust, lit cigarettes, candles and oil burners, combined with the
convection eff ect of electric heaters can cause signifi cant soot deposits to build up on the
surface directly above and to the sides of the heater. This is not a fault of the heater. Extensive
burning of candles or smoking in the operating environment of this product can produce heavy
discolouration within a few months of use.

.

2

OPERATING•WARNINGS

IMPORTANT: Remember to observe all safety warnings and precautions when operating the

heater on the automatic or timer modes, either attended or unattended since a fi re risk exists
when the heater is accidentally covered or obstructed.

Mains cables are not provided with this heater.

CAUTION: Do not use if either of the heater’s mains power leads become damaged. If the supply
cord is damaged it must be replaced by the installer or an approved Dimplex service partner.

Curtains must not come to within 250mm of the top of the heater.

Do not sit or stand on the heater

Do not place objects in contact with the heater.

To maintain stability, it is essential that the heater is placed on a level surface and care should
be taken to avoid irregular surfaces, such as may result from carpets or tiled surrounds
partially protruding under the heater.

ELECTRICAL•INSTALLATION

The•installation•of•the•heater•should•be•carried•out•by•trained•personnel.

WARNING•-•If•the•heater•is•installed•in•a•room•containing•a•bath•or•shower,•in•accordance•
with•the•current•wiring•regulations,•minimum•clearances•and•IP•zone•requirements•must•
be•adhered•to.•This•product•is•IPX4•rated.

WARNING - The electrical installation of this heater must be carried out by a suitably qualifi ed or

trained electrician, and be in strict accordance with current wiring Regulations. The peak supply
must be connected via a switched fused spur with a fuse rated suitably for the appliances ! ex,

the o" -peak supply , via a 20A double pole switch. Failure to follow these instructions will mean
that the manufacturer’s instructions have not been adhered to. THERE ARE NO EXCEPTIONS.

• This heater must be earthed

• Not suitable for connection via a plug top

• Do not locate the heater immediately above or below a • xed electrical point i.e. socket outlet.

This appliance is intended for installation to a single phase supply only.

The heater is not • tted with a mains cable, this should be • tted by the installer. Cable type
(minimum size) H05VV-F 1.5mm# three core for peak and 2.5mm# three core for o" -peak for
connection to the • xed wiring of the premises through suitable isolation devices positioned
adjacent to the heater. The supply circuits to the heater must incorporate a double pole isolating
switch having a contact separation of at least 3mm.

In installation the supply cord may be cut to the appropriate length for the electrical connection
point. Excess cable should not be inserted or stored behind the heater.

If, during reassembly of the heater, a part of the thermal insulation shows damage or deterioration,
it should be replaced by an identical part.

WARNING: All electrical connections to the terminal block must be secure to prevent risk of
ignition. Tighten to 0.5 Nm.

3

CHILD•SAFETY
WARNING - Fixing kit screws are a potential choking hazard.
WARNING - This appliance is not intended for use by persons (including children) with reduced

physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of appliance by a person responsible for
their safety.

This appliance can be used by children from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised. Children
aged from 3 years and less than 8 years shall only switch on/off the appliance provided that

it has been placed or installed in its intended normal operating position and they have been
given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children aged from 3 years and less than 8 years shall not regulate and
clean the appliance or perform user maintenance.

Energy•Related•Product•Directive

This product complies with Lot20 of the Energy E" ciency Directive (2015/1188).

Type•of•heat•input•for•electric•storage•local•space•heaters

Electronic heat charge control with room temperature feedback Yes

Fan assisted heat output Yes

Type•of•heat•output•/•room•temperature•control

Electronic room temperature control plus 7 day timer Yes

With open window detection Yes

4

Technical Details

Models XLE050 XLE070 XLE100 XLE125 XLE150

Nominal Output (kW) 0.50 0.75 1.00 1.25 1.50

Storage Element Rating 230/240V~: 936/1020W 1435/1560W 2042/2220W 2540/2760W 3024/3300W

Boost Output 230/240V~: 312/340W 479/520W 681/740W 847/920W 1008/1100W

Rated Charge Period: 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours 7.7 - 7 Hours

kWh: 7.2kWh 10.9kWh 15.5kWh 19.3kWh 23.1kWh

Fan Wattage 11W 11W 11W 11W 11W

UI Wattage 0.5W 0.5W 0.5W 0.5W 0.5W

Sound Level dB (measured in test chamber) 27 29 32 30 31

Energy Cell Packs Required
(047243)

Installed Weight: 63kg 85kg 107kg 133kg 155kg

Height (mm) 749 749 749 749 749

Width (mm) 581 703 825 947 1069

Depth (mm) 182 182 182 182 182

4 6 8 10 12

All Models

Digitally controlled, Electronic Thermostat accurate to (±0.2°C). Setpoint range (7-26°C)
Timer modes:

Controls

Controller UI

Controller Functions

Safety Features

7 Day Programmable User Timer, Out All Day, Holiday
Continuous heat modes:
Setback

• Graphical display with RGB backlight

• Capacitive buttons with audio feedback

• User replaceable battery (Coin-Type)

• Open window detection

• Automatic Charge Control

• Bluetooth for software updates

Electronic overheat protection. Additional electromechanical overheat protection. LVD and EMC
compliance.

Storage Core High-density bonded magnetite energy cells

Colour/ Finish White (RAL 9016) ‘Tra! c White’. Grill RAL7035 anodised

Battery Backup 3.3V coin cell battery to backup real time clock. Battery life > 5 years.

Supply (each) 1PN 230-240V / 50Hz (Peak / O" Peak)

IP Rating IPX4

Approvals CE & BEAB

Warranty 2 Years

Country of Origin United Kingdom

Manufacturer GDC Group Ltd. Trading as Glen Dimplex Heating & Ventilation

5

Preparation

1. Place the heater within its packaging • at on the ground with arrows printed on the base of

the carton pointing upwards.

2. Feet are fi tted in the default position (X position)

and can be moved to the outside position
(Y position) if necessary. (Fig. 1a and Fig.
1b). NB: Repositioning of feet may be
required depending on fl oor arrangement
(e.g. replacing an installation).

Stand the heater on its feet before removing the
packaging.

CAUTION SHOULD BE TAKEN NOT TO
REST THE HEATER UPON THE ROOM
TEMPERATURE SENSOR HOUSING. (Fig. 1b)

Dispose of packaging in an appropriate way.
Read these instructions carefully before

proceeding any further with the installation.

3. Ensure the heater is stable before

removing the screws which hold
the bottom grille panel in position.
(Fig. 2) Set the bottom grille to one
side, avoiding its sharp edges when
handling.

Models XLE050 XLE070 XLE100 XLE125 XLE150

Feet Position 1 ‘A/B’ 167/124 167/185 167/246 160/314 160/375

Feet Position 2 ‘A/B’ 93/198 93/259 93/320 100/374 100/435

4. Remove the two screws securing the front panel, located at the bottom of the heater

(Fig. 3). Once removed set carefully to one side to avoid damage.

NOTE - Retain these screws for reassembly. If misplaced, M4 x 10 Triptap screws must

be used.

IMPORTANT - Do not use the outer top panel or the rear heat shield to lift or carry the heater.

Fig. 1bFig. 1a

Y

X

X

Y

Room Sensor
Housing

6

Fig.•2

Fig.•3

Ensure the back of the heater is ! ush against the wall. If the skirting board is taller than
120mm and deeper than 15mm it should be cut to accommodate safe installation of the
heater.

Do not place objects within 300mm of the front of the heater
and 150mm (min. 75mm) either side.

250 mm

150 mm

150 mm

300 mm

120 mm

15 mm

7

Installing•the•Heater

IMPORTANT••Head of wall • xing screw must be ! anged pan head type and have a diameter

no less than 11mm. No countersunk headed screws to be used for wall • xing.

The heater must be securely • xed to a wall. Screws with suitable wall • xings for solid walls
are provided. If other wall types are encountered it is the installer who must choose the most
suitable • xing.

SUGGESTED•FIXINGS

SOLID BRICK/BLOCK: No. 10 size high temperature resistant plastic inserts, 8mm drill bit. Drill
hole 15mm deeper than plastic insert length.

PLASTERBOARD - If possible locate studding and use No. 10 woodscrews directly into the
wood, otherwise M5 rawlplug intersets are suitable.

NOTE: FOR OTHER WALL TYPES (eg. timber frame and hollow concrete) SEEK SPECIALIST
ADVICE.

If the ! oor is carpeted then the carpet should be slit and underlay cut away to allow the feet
to rest • rmly on the ! oor. Carpet gripper must be locally removed so that the feet may rest in
a level position.

This appliance is heavy. The ! oor must be checked to ensure that it is capable of bearing the
weight of the unit, up to 165kg.

This•Heater•is•rated•IPX4

DO•NOT•UNDER•ANY•CIRCUMSTANCES•ATTEMPT• TO• MOVE• OR• REPOSITION•
THIS• HEATER• WITHOUT• SEEKING• EXPERT• ADVICE.• THE• HEATER• SHOULD•
NEVER•BE•FREED•FROM•THE•WALL•WITH•ENERGY•CELLS•INSIDE.

USE• CAUTION• WHEN• INSTALLING• THIS• PRODUCT,• UNPAINTED• METALWORK•
CAN•HAVE•SHARP•EDGES.

Fig.•4

Fig.•5

8

NOTE: ANY FIXING DROPPED INTO HEATER MUST BE RETRIEVED AS THEY MAY
IMPACT PRODUCT SAFETY OPERATION.

5. Place the heater in its • nal position and mark the • xing holes through the location holes

visible through the back of the heater.

6. Six • xing positions must be selected for models XLE100, XLE125, XLE150 and at least 4

• xing positions for models XLE050 and XLE070. Fig. 6.

Common • xing points for all heater sizes are shown in both Fig. 4 and Fig. 5.

Mark the positions for the • xing holes.

Move the heater away from the wall, drill the holes and • t the wall • xings best suited to the
application.

Secure the heater to the wall using correct quantity of screws required per model, using the
appropriate screw • ttings.

NB: Do not fully tighten screws until energy cells are fully loaded to ensure full weight is
on feet and not on the wall ! xings.

NOTE: UNDER NO CIRCUMSTANCES SHOULD ANY SCREWS BE REMOVED WITHOUT
FIRST REMOVING ALL ENERGY CELLS FROM THE HEATER.

NEVER FREE THE HEATER FROM THE WALL WITH ENERGY CELLS REMAINING INSIDE
THE HEATER CAVITY.

Fig. 6

9

Electrical•Connections

Neutral
Live

(Off -Peak)

Neutral
Live
(Peak)

Earth
(Both Supplies)

Warning:•Before•obtaining•access•to•terminals,•all•supply•circuits•must•be•disconnected.

7. The heater leaves the factory con• gured to operate with two mains supplies, a 24 hour peak
supply and an o• peak switched supply. (Fig.•7)

Storage•/•Fan•circuit

Fan Circuit = PEAK L

Storage Circuit = OFF-PEAK L

Fan Circuit = PEAK N

Storage Circuit = OFF-PEAK N

The earth wire should be connected into the earth terminal block marked E

WARNING•-•Terminal•block•maximum•torque•0.5•Nm

Switched
Supply
Terminal Block

Fig. 7

Fig. 8

Tighten Screws

Mains
Cable

10

8. The mains cable entry and terminal block will be visible on the right hand side of the unit.
Insert the mains cables through the cable gland at the bottom of the heater in readiness for
connection (Fig. 8).

IMPORTANT - Only heat resistant ordinary polyvinyl chloride sheathed ! exible cord should be
used, the following codes apply;

IEC - 60227 IEC57 or CENELEC - H05V2V2-F

Maximum Cable Sizes

Peak mains cable 1.5mm²
Off -peak mains cable 2.5mm²

WARNING - Maximum torque 0.5 Nm
WARNING: All electrical connections to the terminal block must be secure to prevent risk of

ignition.

11

Fig.•9 Fig.•10

Fig.•11 Fig.•12

12

Building•the•Heater•Core

9. Remove the inner front and insulation to gain access to the core of the heater.
Lay the inner front carefully to one side to ensure it is not damaged. (Fig.•9)

10. Remove the cardboard element support and dispose of. (Fig.•10)

Energy•Cells

The energy cells are supplied separately to the heater in packs of three.
The reference number is 047243.

Energy•Cells•should•be•handled•with•care•due•to•the•weight•and•risk•
of•hand/foot•injury.

11. The energy cells have several grooves on one surface for locating around the

elements. The two slots through the centre of the energy cell create the air passages
within the core.

Position the ! rst energy cell of the bottom row to the right, ! rmly pressed against the
side insulation with the element grooves facing upwards and ! tting neatly around the
element. Angle the element upward to ! t the energy cell.

Position the second energy cell in the row against the left-hand insulation. Place the
remaining energy cells between the ! rst and second in the row. (Fig.•11)

DO•NOT•DISCONNECT•THE•ELEMENT•TERMINALS

In addition ensure the slots for the air passages line up with the holes in the base
insulation.

Fit the remaining energy cells to the bottom row, being careful not to damage or
dislodge the element.

Note•-•The•bends•in•the•element•locate•around•the•grooves•in•the•energy•cell•
to•secure•the•element.

12. Position the second row of energy cells on top of the ! rst but this time the

energy cells must be upside down ensuring the grooves are positioned over the
elements. (Fig.•12)

13

Fig. 13 Fig. 14

Fig. 15 Fig. 16

U

14

13. The third row of energy cells is positioned in a manner similar to the • rst row. Again
be careful not to damage or dislodge the element. (Fig. 13)

14. Fit the fourth row of energy cells above the third row in the upside position. Again,

• rst energy cell should be positioned • rmly against the right-hand insulation, and the
second energy cell should be positioned • rmly against the left-hand insulation. (Fig.

14)

Repeat for the • fth and sixth rows of energy cells built around the third element to
complete the core build.

15. Remember the top row of energy cells must be • tted upside down. (Fig. 15)

Check that all the energy cells are secure and evenly located.

16. Close the core by re• tting the inner front panel complete with insulation, starting
at position ‘U’ and working clockwise. (Fig. 16)

Ensure the bottom tabs are located inside the chassis and that the screws are tightly
secured down each edge.

Ensure the screws retaining the heater to the wall are fully tightened, once the
energy retention cells are fully loaded. (Fig. 6)

IMPORTANT

Double check all mains connections are secure and excess cable is restrained and not
in contact with any of the heater casing.

ON NO ACCOUNT SHOULD ANY SURPLUS CABLE BE PUSHED INSIDE OR
BEHIND THE HEATER.

Once installed DO NOT attempt to reposition the heater without ! rst unloading
the energy cells.

Reassembly

To replace the bottom grille and front panel, reverse steps 3 and 4 of these instructions
under the section headed Preparation.

Inspect the grille guard for damage before re• tting the lower grille to the heater.

Ensure all • xings are secure.

15

Operation

The controls are located on the top of the heater. The heater is • tted with an adjustable
electronic controller consisting of a display screen and six touch sensitive buttons.

1

Display Screen

2

‘Menu’ Button

3

‘Back’ Button

4

‘Up and Down’ Arrows

5

‘Enter’ Button

6

‘Advance’ Button

7

Heating Status

1

Out All Day

Comfort On

2 46

57 3

The heater is • tted with an adjustable thermostat enabling the room temperature to
be controlled. The minimum room temperature is 7°C. The maximum temperature
is set to 26°C. A temperature of 21°C represents a normal room temperature.

NOTE:

Your heater may produce some noise during
operation. This noise is caused by the low
noise fan and expansion and contraction of
the metalwork as it changes temperature,
and is normal for this type of product. Whilst
the noise produced is usually very quiet,
certain environmental factors can make it
more noticeable, such as hard fl ooring or
minimal furnishings.

16

NOTE:

Should the heater fail to operate, this may
be due to the room temperature being
higher than the thermostat setting.

Control•Functions

The heater controls can be easily adjusted by using the six buttons on the User Interface.

The Display•Screen shows the options available at each stage of adjustment.

1

Menu - displays the main options list;

2

• -•Date/Time - Set the date and time.

• -•Mode - Set the mode of operation.

• -••Options - Keypad sound, daylight savings time, communication settings and service

information.

Back returns to the previous programming stage.

3

The UP•and DOWN•buttons are used to navigate through the menus and alter setting values.

4

The UP•and DOWN•buttons are also used to adjust the required room temperature on the
main screen. The screen colour changes based on the temperature selected, showing deep
blue through to bright red.

Enter is used within the menu options to confi rm settings. On the main screen pressing

5

Enter will display the enabled features.

The timed periods during which the heater is providing heat are defi ned as ‘Comfort• On’

(this is displayed at the bottom of the screen).

Outside of heating periods the heater will not deliver heat and these periods are called

‘Comfort Off ’.

While constant heat modes are active, the mode of operation is displayed at the bottom of

the screen e.g. ‘Out All Day’.

The Advance button overrides the heating settings and changes the operational state of

6

the heater. Pressing Advance will cause the heater to remain on until the next Comfort Off
period is due, or o" until the next Comfort On period is due.

17

Main•Screen

After 30 seconds the heater will default back to the Main•Screen. Here the chosen temperature
is displayed along with the mode of operation. Any use of the Advance,• Boost,• Setback
function will be displayed here, and pressing Enter will show engineer’s diagnostics and 7 day
history screens.

When left inactive for a long period of time this display will ‘sleep’ and the text will disappear.
Press any button for its return.

NOTE:

The display screen will

Ou t Al l Da y
Co mf or t On

7 Day Hi sto ry

En ergy Us ed kWh

20 /10 /20 17 0.0
21 /10 /20 17 0.0
22 /10 /20 17 0.0
23 /10 /20 17 0.0
24 /10 /20 17 0.0
25 /10 /20 17 0.0

U1 :0 33 C C: 01 6

AL 60 27

(0 X4 22 )

Ou t Al l Da y

A 2 3 30 0 0
B 42 2 M 0
C 19 .3 16 .1
D 6. 5 R 12 66 7
E 21 .0 26 .0
F 19 .3 15 .9
G 28 84 0 0 0
H 13 5 0 18 41

return to the main screen
after a period of 30
seconds of inactivity.

NOTE:

Pressing enter will show
the engineer’s diagnostics
and 7 day history screens.
Ref: page 17.

Setting•the•Date•and•Time

The heater incorporates a real time clock with calendar
function. The time clock has a battery backup that will
keep the clock running in the event of a mains power
outage.

To adjust the time or date follow the steps below.

Press the Menu button. Select Date/Time
by pressing the Enter button. Press and
to select the correct day of the month and press Enter
to select.

Repeat this operation, until the date and time has been
set, ensuring to press Enter to select. Press Back
button to return to the Main• Screen once Set has
been displayed.

Ou t Al l Da y
Co mf or t On

Ma in M en u

Da te /T im e

Mo de

Op ti on s

Da te /T im e

TH U

27 /0 7/ 20 17

07 :1 2

18

Da te /T im e

Se t

Modes of Operation

The heater comes pre-programmed with a set of heating pro• les. There are three options
available - two pre-programmed and one user adjustable timer;

1. User Timer (pre-programmed, factory default) - provides greatest ! exibility to the user.

Four time slots are available throughout the day and these can be customised for each
day of the week. Factory default times: 06.30 until 09.30, 11.00 until 13.00, 15.00 until

17.00, 18.00 until 22.00.

2. Out All Day (pre-programmed) - has the following preset times Monday to Sunday,

which can be altered if desired 07.00 until 08.30 17.30 until 22.00, (factory default times).

3. Holiday - set the date of return and the temperature required. 7°C is advised if you just

want to protect the property from frost while you are away.

The heater can also maintain a constant room temperature using the following modes;

1. Boost mode heats the room to a selected temperature for 1, 2 or 3 hours..

2. Auto Boost Function maintains a room temperature during comfort periods, when the

core is depleted.

3. Setback mode maintains a room temperature outside comfort periods. This mode

should be used to provide protection against frost or where big drops in temperature are
unwanted.

NOTE:

In all modes, except holiday mode, and can be used to adjust
the required room temperature.

NOTE:

It is recommended that the timer is used as doing so can reduce
the running cost. Operating the appliance in the permanent heating
modes as Boost, Auto Boost or Setback may result in increased
running costs.

19

Choosing•and•Setting•a•Mode

• Timer•Modes

To choose a timer mode press Menu and then to select Mode. Then press Enter.
Then select Timer•Mode, again using the Enter button.

Select the mode required, by pressing the or followed by Enter.

For options Out•All•Day, and User•Timer, three choices are available - Select, Preview and
Modify.

• Select - choose this timer option.

• Preview - view the times currently set.

• Modify - change the times currently set.

When Modify is chosen, select and change each option using the , and Enter buttons. At
the end of each period, select Next to move to the following period. When a day is complete
select Save to update it.

Once the fi rst day has been set up it is possible to copy these settings to successive days or

all days by either choosing Copy•Next or Copy•All.

If preferred each day can be modifi ed individually and saved. It is also possible to Clear each
day or Clear•All•days to factory default times. Options are;

• Save - save times for one day.

• Copy•Next - copy times to following day.

• Copy•All - copy times to all seven days.

• Clear - factory defaults all times that day.

NOTE:
Once modifi ed a programme must be
selected if you want to begin using it.

• Clear•All - factory default times for all seven days.

To select a mode, choose Select and press Enter.

Ou t Al l Da y

Co mf or t On

Ma in M en u

Da te /T im e

Mo de

Op ti on s

Mo de

Ti me r

Bo os t

Se tb ac k

20

Co py A ll

Se le ct ed

In Holiday mode the date until the room will be unoccupied can be set/adjusted together with
the required room temperature.

Press and to set the return date, then press the Enter button.

Press and to choose a temperature to be maintained during this period and press the Enter
button. At the end of the holiday mode the heater will automatically revert back to the previously
selected programme.

Ti me r Mo de

Us er T im er

Ou t Al l Da y

Ho li da y

< T HU >

< Ev en in g >

ON : 17 :0 0

OF F: 2 2: 00

Co py A ll

Ou t Al l Da y

Se le ct

Pr evi ew

Mo di fy

Ou t Al l Da y

TH U

Sa ve d

< T HU >

< Mo rn in g >

ON : 07 :0 0

OF F: 0 8: 30

Ne xt

< T HU >

< Ev en in g >

ON : 17 :0 0

OF F: 2 2: 00

Sa ve

21

Advance

The Advance function allows the heating profi le of the heater to be changed temporarily. When
a timer has been selected, the Advance function is used to begin the next Comfort On mode
early. If the heater is in Comfort O! mode and heat is required, press the Advance button.

If the heater is in Comfort On and heat is not required, press the Advance button and the
heater will turn o" until the beginning of the next Comfort On period.

Ad va nc e

Co mf or t Off

Boost

Boost mode provides temporary heating for one, two or three hours. Auto Boost maintains a
room temperature during Comfort On periods, when the core is depleted.

Mo de

Ti me r

Bo os t

Se tb ac k

Bo os t Me nu

No B oo st

1 ho ur

2 ho ur
3 ho ur

Au to bo os t

Se tt in gs

Ou t Al l Da y
Co mf or t On

Bo os t 1h r

Ou t Al l Da y
Co mf or t On

Ma in M en u

Da te /T im e

Mo de

Op ti on s

1 ho ur b oo st

Se le ct ed

22

Setback

Setback mode maintains room temperature outside comfort periods. This mode should be

used to provide protection against frost or where big drops of room temperature are unwanted.

Mo de

Ti me r

Bo os t

Se tb ac k

Se tb ac k

Di sa bl e

En ab le

Se tb ac k Temp

Se tt in gs

00 :1 1

Co mf or t Off

Ne xt o n at

06 :3 0

SE TB AC K

Ne xt o n at

06 :3 0

Ma in M en u

Da te /T im e

Mo de

Op ti on s

Se tb ac k

Se le ct ed

Please Note This may deplete the storage core faster than a timer operation alone. Low core
temperate will cause the product to use peak energy in order to achieve the desired room
temperature if Auto Boost is enabled (Page 22).

23

Options

The Options menu allows the settings to be modifi ed to suit the user’s preferences. These are;

DST Rule - Select your daylight saving setting. The heater clock will automatically adjust

for daylight saving (British Summer Time as it is often referred to). If no adjustment is
required then select none.

Report - Service information is displayed.

Sound - Audio feedback can be enabled or disabled.

Comms - Choose to enable or disable Wireless Connectivity. If additional RF Module is

connected, user will have option to enable or disable RF communications.

Op ti on s

DS T Ru le

Re po rt

So un d

Co mm s

Child Lock

To lock the controls press Back and Enter for three seconds. Child Lock will appear at the
bottom of the screen. To unlock the control repeat the action of pressing Back and Enter for
three seconds.

NOTE:
The controls cannot be
adjusted when child lock
is active.

Ou t Al l Da y
Co mf or t On

Ch il d Lo ck

24

User Information

User•Information
Press and hold Enter for fi ve seconds to enter the User•Information menu;

Open• Window detection (OW), when enabled, the heater will reduce the target room

temperature to limit the energy waste when an open window is detected. Disabled as default.

Factory•Reset returns all settings to the factory presets.

Extra•Charge - forces an extra charge of up to seven hours during o" -peak periods.

If the output of the heater is not able to deliver the required comfort level then it is possible to
force the heater to store additional energy. In this way more electrical energy is stored during
the o" -peak period and this will increase comfort levels. Up to seven hours additional o" ­peak charging can be selected.

Note:•The•extra•charge•option•will•lead•to•more•energy•being•stored during the off
peak period, this will lead to higher running costs. Only use this setting when a room is
consistently below the required temperature and yo are sure that the timer mode is set
up and selected correctly.

Us er I nf o

Op en W in do w

Fa ct or y

Ex tr a Ch arg e

25

Service

In order to enter the Service menu, Back, Menu & Enter must be pressed simultaneously and
held for 10 seconds.

Charge•Time - for Service personnel use only.

Allows to set up to three tariff specifi c charge time periods.
No charge times limitation as factory default.

Slave•Mode - for Service personnel use only.

If more than one heater is installed in the same room it is recommended

that the smallest capacity heater is set as a Slave.

Disabled as factory default.

Landlord•Lock - for User and Service personnel use.

Allows to lock:

- the ability to select or adjust the Timer Mode

- Use of Boost and Setback functions

- Limit maximum operating temperature

Disabled as factory default.
Default code : 0 0 0 0

Rm•Temp Off set - for Service personnel use only.

Allows to set a Room Sensor temperature off set.
Factory pre-set off set as default..

26

Se rv ic e

Ch an ge T im e

Sl av e Mo de

L an dl ord L oc k

Rm Tem p Off se t

Landlord Lock Mode

Introduction

This appliance has a built in Landlord lock mode, when this mode is activated all functionality
of the Boost and Setback is locked and the user will have no ability to select or adjust timer
mode. It is possible to limit the maximum operating temperature in the Landlord mode.

Operation in Landlord Lock Mode

When Landlord Lock mode is active the specifi c appliance modes are locked, it is not possible
for the user to adjust predetermined comfort periods. During these periods the appliance will
control the room to a desired temperature. The set point can be adjusted by the user however
it is possible to assign a maximum set point limit during the Landlord Lock mode setup. Once
the Landlord Lock mode is disabled, the use of Boost and Setback modes and selection/
adjustment of timer mode are enabled.

To activate Landlord Lock mode the user must enter service menu fi rst. Back, Menu & Enter
must be pressed simultaneously and held for 10 seconds. To access the Landlord Lock menu
the user will be prompted to enter the Landlord Lock PIN.

Enabling Landlord Lock Mode

After correct PIN entered, select Enable using Enter. Landlord Lock mode will be enabled,
normal functionality of the appliance will be disabled allowing only the functionality determined
by Landlord Lock.

Disabling Landlord Lock Mode

After correct PIN entered, select Disable and confi rm using Enter. Landlord Lock will be
disabled and full appliance functionality will be enabled.

La nd lo rd Lo ck

En te r Co de

0 0 00

La nd lo rd Lo ck

Di sa bl e

En ab le

Ou t Al l Da y
Co mf or t On

Ou t Al l Da y
Co mf or t On

NOTE: The default password
is 0000, the password can
be changed from within the
Landlord Lock mode menu..

Se rv ic e

Ch arg e T im e

Sl av e Mo de

La nd lo rd Lo ck

Rm Tem p Off se t

La nd lo rd Lo ck

Ch an ge C od e

Bo os t Lo ck

Se tb ac k Lo ck

Ti me r Mo de L oc k

Ma x Temp

27

Change•Code•-• Allows to customise the Landlord Lock code
Default Code: 0 0 0 0

Boost•-• • Allows to Enable or Disable the Boost function lock.
Enabled by default

Setback - Allows to Enable or Disable the Setback function lock.
Enabled by default.

Timer•Mode - Allows Enable/Disable selection or adjustment of the Timer Mode.

Enabled by default.

Max•Temp - Allows to limit a maximum operation temperature.
Set to 26°C by default.

28

Landlord•Lock•Mode•Settings

Changing•the•Password

It is possible to set a user de• ned Landlord•Lock PIN code. Once changed, the PIN code will
be required to access the Landlord•Lock mode menus.
To change the PIN code select “Change Code” from the main Landlord• Lock menu. To
complete the change, follow the on-screen instructions, it will be necessary to input the current
PIN and then set the new PIN code.

La nd lo rd Lo ck

Ch an ge C od e

Bo os t Lo ck

Se tb ac k Lo ck

Ti me r Mo de L oc k

Ma x Temp

Ch an ge C od e

Co nf ir m

Ne w Co de

0 0 00

Ch an ge C od e

En te r

Cu rre nt C od e

0 0 0 0

Ch an ge C od e

En te r

Ne w Co de

0 0 00

29

Boost,•Setback•and•Timer•Mode•Lock

It is possible to activate Boost, Setback and Timer Mode lock, this ensures that when the
Landlord•lock is enabled, normal functionality of the appliance will be disabled allowing only
the functionality determined by Landlord•lock.

These locks can be enabled or disabled from within the Landlord•lock settings menu.

Lan dl o rd L o ck

Cha ng e C ode

Boo st Lo ck

Set ba c k Loc k

Tim er Mo de Lo c k

Max Te mp

Boo st Lo ck

Dis ab l e

Ena bl e

Set ti n gs Lo ck

Boo st Lo ck

Ena bl e d

Maximum•Temperature

A maximum temperature limit for the room during•Landlord•lock•mode can be applied. This will
restrict the users ability to increase the room temperature beyond a set value. The maximum
temperature can be set by selecting ‘Max Temp.’ in the Landlord• lock settings menu. The
temperature can be adjusted using the arrow keys and then confi rmed using the Enter key.

30

Choosing and Setting a Mode

IMPORTANT

During the initial operation some odour may be noticed due to the newness of
materials used in manufacture. This is normal and will disappear after a short period
of use. It is however advisable to keep the room well ventilated.

Clean the outlet grilles and adjacent surfaces after the • rst operation as some dust
may be produced when the heater is • rst used.

In cases where unauthorised persons may
tamper with the control settings it is possible
to set a tamper-proof feature at the time
of installation, by pressing and holding the
Back button and the Enter simultaneously
for three seconds, ‘Child Lock’ will appear
on the screen, repeat to reverse. See the
Operating Instructions for further details.

Slave Mode

If more than one heater is installed in the
same room it is recommended that the
largest capacity heater is set as the master
and all smaller capacity products are set as
slaves.

Press Menu, Back and Enter for 3 seconds
to enter the service menu, select ‘Slave

Chi ld L oc k

Ser vi c e Men u

Cha rg e Time

Sla ve Mo de

Lan dl o rd L o ck

Rm Tem p O ff set

Mode’ and press Enter. Select ‘Enable’.

Information

For cleaning, heater guards or other sales
service and Dimplex contact details please
refer to the back page of these Instructions.

Sla ve Mo de

Dis ab l e

Ena bl e

31

Energy•Saving•Tips

The energy we use to heat, light and power our homes contributes over a quarter of the UK’s
carbon emissions, the principle contributor to climate change. Around half the energy used in the
home is for heating and hot water, so using your heating system effi ciently will not only help the

environment, but also save you money.

Energy effi ciency tips for heating and hot water

1. Don’t set the temperature to high...
By reducing the thermostat setting by just 1°C can reduce your energy use by as much as

10%. And if you’re going away during the winter, leave the thermostat on the frost protection
setting to provide protection from freezing at a minimum cost.

2. Use it where you need it...
Set the appropriate temperature on your heaters for the room they are in; for example, leave

the thermostat on a heater in a spare bedroom on a lower setting.

3. Use it when you need it...

Use heaters fi tted with timers or linked to central controllers to turn the heating on only when

you need it and automatically switch it o" when you don’t.

4. Curtains
Close your curtains at dusk to stop heat escaping through the windows.

5. Windows
Nearly 25% of heat loss can occur through poorly insulated frames and single glazing. If you

can’t a" ord to double glaze all your windows, go for the rooms you heat most.

6. Treat your hot water tank...
Give it a jacket An insulating jacket for hot water tanks costs only a few pounds and pays for

itself within months. Fit one that’s at least 75mm (3”) thick and you could save £10-15 a year.

7. Water
Use a shower if you have one to save time, money and water. Don’t set the thermostat too

high on your water heater - 60°C/ 140°F is usually adequate for bathing and washing. Put
the plug in when running hot water in your sink - leaving hot taps running is both wasteful
and expensive. Ensuring dripping taps are repaired quickly. In just one day, you could waste

enough water to fi ll a bath.

Other Energy Saving Tips for Around the Home

1. Lights

Turn o" lights whenever you leave a room for more than ten minutes. Use low-energy bulbs

wherever you can as they use less than a quarter of the electricity used by ordinary light
bulbs and last ten times longer$

2. Cooking
Use the right size pan for food and cooker hob. Keep saucepan lids on - this enables you

turn down the heat. Boil water for cooking in a kettle fi rst.

32

Important

During the initial operation, some odour may be noticed due to the newness of materials used in
manufacture. This is normal and will disappear after a short period of use. It is however advisable
to keep the room well ventilated.

Cleaning

WARNING - ALWAYS ISOLATE THE POWER SUPPLY BEFORE CLEANING THE HEATER.

Before commencing cleaning allow the heater to cool. The outside can be cleaned by wiping it
over with a soft damp cloth and then dried. Do not use abrasive cleaning powders or furniture

polish, as this can damage the surface fi nish.

Discolouration of wall fi nishes can sometimes occur immediately above a heater due to the
properties of some paints and decorating materials or the presence of environmental impurities
in the air (such as soot, cigarette smoke or incense generated from the burning of candles,
etc.). A suitable shelf (available from Dimplex) may be fi tted to limit the extent of any wall
discolouration.

Recycling

For electrical products sold within the European Community. At the end of the electrical
products useful life it should not be disposed of with household waste. Please recycle
where facilities exist. Check with a Local Authority or retailer for recycling advice in
your country.

After sales service

If this product appears damaged when fi rst received or does not function correctly contact us
by e-mail at [e-mail] or call 0844 879 3588. For ROI please call 01 842 8222.

Do not return the product in the fi rst instance as this may delay us providing you with a satisfactory
service. ACCIDENTAL DAMAGE IS NOT COVERED UNDER THE WARRANTY.

Your product is guaranteed for two years from the date of purchase. Within this period we
undertake to repair or exchange this product free of charge provided it has been installed and
operated in accordance with these instructions.

Should you require assistance with this product please go to www.dimplex.co.uk and click on
“Customer Support” or e-mail us at [e-mail]

Alternatively call our contact centre on 0844 879 3588 (UK only). This is a Lo-call number from
a BT Landline - other providers including mobile phones may charge you more. For ROI please
call 01 842 8222.

To assist you, we need the following information: model number and product ID (these are found
on the top of the appliance), nature of the fault and date of purchase.

Please retain your proof of purchase.

Your rights under this guarantee are additional to your statutory rights, which in turn are not

a" ected by this guarantee.

Contact details

GDC, Milbrook House, Grange Drive, Hedge End, Southampton, SO302DF

33

What•does•a•Dimplex•Guarantee•cover?

Dimplex designs and manufactures its products to ensure they deliver reliable service for
normal, household use in domestic settings. All Dimplex products are individually tested before
leaving the factory.

If you are a consumer and you experience a problem with your Dimplex product, which is
found to be defective due to faulty materials or workmanship within the Guarantee Period,
this Dimplex Guarantee will cover repair or - at the discretion of Dimplex – replacement with a
functionally equivalent Dimplex product.

The Dimplex Guarantee Period is two calendar years from the date of purchase of your Dimplex
product, or the date of delivery of the product, if later. The Dimplex Guarantee is conditional
upon you providing proof of purchase. Please therefore retain your proof of purchase.

If you do experience a problem with your Dimplex product please call the Helpline on 0844 879
3588 or visit http://www.dimplex.co.uk/about-us/contact-us/ and complete the online form.
For ROI please email [e-mail] or call [phone]. We will need details
of your Dimplex product, its serial number and a description of the fault which has occurred.
You can • nd the model number and serial number for your Dimplex product on the top of the
heater. Once we receive your information and proof of purchase we will contact you to make
the necessary arrangements.

If your Dimplex product is not covered by this Dimplex Guarantee there may be a charge to
repair your product. However, we will contact you for agreement to any charges before any
chargeable service is carried out.

What•is•not•covered•by•a•Dimplex•Guarantee?

The Dimplex Guarantee does not cover any of the following:

• Any fault or damage to your Dimplex product due to faulty materials or workmanship occurring

outside the one year Guarantee Period.

• Any fault or damage occurring to any pre-owned Dimplex product or to any other equipment

or property.

• Accidental damage to your Dimplex product or damage to your Dimplex product from external

sources (for example, transit, weather, electrical outages or power surges).

• Fault or damage to your Dimplex product which is:

• Not due to faulty materials or workmanship or which is due to circumstances outside

Dimplex’s control.

• caused by use of your Dimplex product for anything other than normal domestic household

purposes in the country where it was purchased.

• caused by any misuse, abuse or negligent use of the Dimplex product, including but not

limited to any failure to use it in accordance with the Operating Instructions supplied with
the product.

• caused by any failure to assemble, install clean and maintain your Dimplex product in

accordance with the Operating Instructions supplied with the product unless this was

34

carried out by Dimplex or its authorised dealers.

• caused by repairs or alterations to your Dimplex product not carried out by Dimplex

service personnel or its authorised dealer(s).

• caused by use of any consumables or spare parts for your Dimplex product which

are not Dimplex-speci• ed. A full range of Dimplex-speci• ed consumables, parts and
accessories is available at http://www.dimplex.co.uk

• Dimplex products not sold outside the UK or ROI

Terms•and•Conditions

• The Dimplex Guarantee is valid for two calendar years from the date of purchase of your

Dimplex product from a recognised retailer in the country of purchase and use, or the date of
delivery of the product if later, always provided the original proof of purchase has been retained.

• You must provide to Dimplex or its authorised agents on request the original receipt as proof

of purchase and - if required by Dimplex - proof of delivery. If you are unable to provide this
documentation, you will be required to pay for any repair work required.

• Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its authorised

dealer(s) and any parts that are replaced will become the property of Dimplex. Any repairs
performed under the Dimplex Guarantee will not extend the Guarantee Period.

• Any replacement of your Dimplex product by Dimplex during the Guarantee Period will start

the two-year Guarantee Period afresh from the date of delivery of the replacement Dimplex
product to you.

• The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential loss

or damage including but not limited to loss or damage to any other property.

• The Dimplex Guarantee is in addition to your statutory rights as a consumer and your statutory

rights are not aff ected by this Dimplex Guarantee.

Contact•Dimplex

If you have any questions about what the Dimplex Guarantee covers and does not cover or
how to claim under the Dimplex Guarantee, please contact us using the information on the
back page.

35

Battery•Replacement

Fig.•17

Fig.•19

Fig.•18

Fig.•20

IMPORTANT: Before replacing the battery ensure the heater is isolated from the electricity

supply.
NOTE – Battery should be disposed of in an appropriate manner
This product is • tted with a replaceable battery in the controls. To replace the battery, follow

the steps below.

1. Unscrew the cover of the user interface and pivot away from the housing as shown in Fig.•

17. Set the cover and the screw safely to one side.

2. Slide the catch and pull the module up from the User Interface as shown in Fig.•18

3. Move the module clear of the User Interface to access the battery, Fig.•19

4. Remove the coin cell battery and replace.

5. Slide the module back into the User Interface, ensuring the catch in engaged

6. Replace the cover and secure using the screw

36

This page is deliberately left blank.

37

38

Circuit•Diagram

XLE•Series•A

This page is deliberately left blank.

39

Customer Helpline: 0844 879 3588

Fax: [phone]

[e-mail]

www.dimplex.co.uk

GDC Group Ltd.

Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF

© GDC Group Ltd. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of

Dimplex. A division of GDC Group Ltd.

This product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility

(EMC) EN55014, EN60555-2 and EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC