Dimplex TFA36E, CFA36BS Owner's Manual

Owner’s Manual

Model
TFA36E
CFA36BS

www.dimplex.com

7209730100rev04

IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

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Welcome & Congratulations ........................3

Important Safety Instructions ........................4

Battery Safety Instructions ..........................4

Quick Reference Guide ............................5

Fireplace Installation ..............................6

Operation .......................................9

Maintenance ....................................9

Warranty ......................................12

Table of Contents

Always use a qualied technician
or service agency to repair
this replace.

!

NOTE: Procedures and
techniques that are
considered important
enough to emphasize.

CAUTION: Procedures and
techniques which, if not
carefully followed, will result

in damage to the equipment.

WARNING: Procedures

and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.

3

Welcome & Congratulations

Thank you and congratulations for
choosing to purchase an electric
replace from Dimplex, the world
leader in electric replaces.

Please carefully read and save
these instructions.

CAUTION: Read all
instructions and warnings
carefully before starting
installation. Failure to follow
these instructions may result
in a possible electric shock,
re hazard and will void
the warranty.

Please record your model and

serial numbers below for future

reference: model and serial
numbers can be found on the

Model and Serial Number Label

of your replace.

NO NEED TO RETURN
TO THE STORE

Questions With the Assembly?

Require Parts Information?

Product Under Manufacturer’s
Warranty?

 Call Toll-Free

1-888-346-7539

Monday to Friday
8:00 a.m. to 4:30 p.m. EST

Please have your model

number and product serial
number ready. (See below)

Model and Serial
Number Label

Model Number

Serial Number

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① Read all instructions before

using this appliance.

② Any repairs to this appliance

should be carried out by a
qualied service person.

③ Under no circumstances

should this appliance be modied.

Parts having to be removed for

servicing must be replaced prior
to operating this replace again.

④ Do not use outdoors.
⑤ Use this appliance only as

described in this manual. Any
other use not recommended by

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

the manufacturer may cause re,
electric shock or injury to persons.

⑥ To prevent damage to the

electric fireplace and to prevent
bodily harm, only use Dimplex
replacement rechargeable
batteries.

⑦Always use caution when

handling, installing or replacing
the rechargeable battery. Do not
dispose of in or place near fire
or extreme heat. Consult your
local recycling facility for proper
disposal.

Battery Safety Instructions

WARNING: To avoid severe

bodily injury, read and follow
the battery safety guidelines

below:

Contains a sealed, non­ spillable lead acid battery.

WARNING: Improper handling

of battery may result in

possible explosion hazard,
electric shock and severe
bodily injury.

- Do not dispose of battery in a
re, the battery may explode

5

Quick Reference Guide

① The information regarding the

model of your electric replace
can be found on the label located
on the bottom of the unit.

② If you have any technical

questions or concerns regarding

- Do not open or mutilate battery.
The battery contains chemicals
that are toxic to the eyes and
skin

- To decrease risk of electric
shock, remove wrist watches
and jewelry such as rings and
bracelets when replacing
battery.

- To decrease risk of electric
shock, only use tools with
insulated handles.

- To prevent damage to the
electric replace and to prevent
bodily harm, only replace

battery with Dimplex
replacement rechargeable
batteries.

- To prevent damage to the
electric replace and to prevent
bodily harm, only use Dimplex
approved DC power supply to
power and recharge battery.

- To dispose of spent battery,
return it to place of replace
purchase, deliver it to a local
recycling facility or ship it to
Dimplex North America Limited
in the replacement battery
packaging material.

Battery Safety Instructions

the operation of your electric
replace, or require service
contact customer service.

③ For dimensions of your

replace, refer to Figure 1.

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Fireplace Installation

Site Selection

This battery operated replace
can be mounted and used on any
interior wall.

The rechargeable battery
supplied with this unit can only be
recharged while installed in
the replace. Dimplex
recommends selecting a location
that would place the replace
near an electrical outlet and within
the six (6) foot (1.8 m) reach of
the power cord supplied.

If installing a new outlet for this

electric replace:

①Construction and electrical

outlet wiring must comply with
local building codes and other
applicable regulations to reduce
the risk of re, electric shock and
injury to persons.

②Do not attempt to wire your

own new outlets or circuits. To
reduce the risk of re, electric
shock or injury to persons, always
use a licensed electrician.

Quick Reference Guide

Figure 1

36" (914 mm)

22¼"

(565 mm)

6½"

(165 mm)

CFA36BS

36" (914 mm)

22¼"

(565 mm)

6¾"

(171 mm)

TFA36E

7

Figure 2

Installation

①

Make sure the unit's Main
ON/OFF switch is switched OFF.
(Refer to operating instruction
section)

② Choose your desired height

and location for the electric
replace.

③Locate a minimum of two (2)

wall studs to install the wall mount

bracket on.

④ Mark an approximate location
for one (1) of the supplied #8
screws to be used on each of the
wall studs.

⑤ Referring to Figure 2 for
placement possibilities of the wall
mount bracket, use the supplied
bubble level and mark the

appropriate positions for wall stud

and/or wall anchors as needed.

CAUTION: A minimum of

two (2) wall studs (marked
by S in Figure 2), and either

a third wall stud or two

(2) wall anchors (marked by
A in Figure 2) must be used
to securely support the
electric replace.

Fireplace Installation

⑥ Remove the wall mount
bracket and install any wall
anchors where marked (none

required if installing the wall

mount bracket using three (3) wall
studs as shown in Figure 2).

⑦ Following the example shown
in Figure 3, install the wall mount
bracket using the supplied #8 x 1½
inch screws.

Wall Stud

#8 x 1 1/2"
Screws

Bubble Level

Wall
Anchor

Figure 3

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Figure 5

Power Input

Fireplace Installation

⑧ Hang your electric replace
onto the wall mount bracket as
shown in Figure 4. The metal
lip on the back of the replace

should rest on the wall mount

bracket.

Figure 4

Wall
Segment

Front of Fireplace

⑨ Carefully spread supplied

rocks on front tray of the fireplace.

⑩ Using the supplied power cord,
plug in your electric fireplace
to charge the factory installed
battery. The power input on the
fireplace is located on the bottom
of the fireplace, under the right
hand corner (Figure 5).

!

NOTE: Dimplex recommends
leaving your electric fireplace
plugged in to charge over night
for first time use.

9

Operation

This electric replace is operated
by a momentary switch located on
the bottom of the replace, under
the right hand corner (Figure 6-A).

Press the momentary switch to
toggle the replace's ame effect
on or off.

The battery charge LEDs (Figure
6-B) will indicate the charge level
of the battery. The LEDs read
green, yellow and red from right
to left. Once the red battery
charge LED is lit, the electric
replace should be plugged in
to recharge. The replace can
operate while charging.

Figure 6

A

B

!

NOTE: The replace will shut
off automatically if it is
unplugged during operation.
The momentary On/Off Switch
will need to be activated to
turn the replace on again.

 WARNING: Disconnect

power before attempting any

maintenance or cleaning to
reduce the risk of re, electric
shock or damage to persons.

!

NOTE: Even if the replace is
not used regularly, the battery
should be fully recharged at
minimum every three (3)
months to prolong battery life.

Maintenance

Battery Replacement

The ame effect is generated by
a series of LED lights and will
provide long life. If the ame
effect should cease to appear
or areas of the ame effect not
work, call customer service for
assistance.

Should the replace not operate
at all when charged adequately,

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Figure 8

Battery Access Panel

Battery

Wire
Leads

or operate for a minimal period

of time while not plugged in, the
battery may need to be replaced.

To Replace The Battery

 WARNING: Read battery

safety instructions prior to
attempting to replace battery.

① Unplug the unit from power

outlet.

② Remove the electric fireplace

from the wall mount bracket and
place on a flat surface.

③ On the back of the replace,

remove the eight (8) screws from
the battery access cover located

Figure 7

Battery Access Panel

Screws
to
Remove

Screws

to

Remove

Maintenance

in the bottom, right corner
(Figure 7).

④ Remove the battery access

cover.

⑤ There are wire leads

connecting the battery to the
replace. Remove the battery
from the replace.

⑥ Remove the two (2) wire

connectors from the battery being
careful not to damage the battery
connections (Figure 8).

⑦ Replace the battery and re-

connect the wire leads with black
leading to black and red leading
to red to ensure correct polarity.

⑧ Insert the replacement

battery into the replace, carefully

11

Maintenance

orienting the wire leads so that

they are not pinched by the
access cover.

⑨ Replace the access cover and

screws removed in step 3.

WARNING: Contact your
local recycling center for
proper disposal of the battery.
Do not dispose of in fire, or
place near extreme heat.

Mirror Cleaning

The mirror is cleaned in the
factory during the assembly
operation. During shipment,
installation, handling, etc., the
mirror may collect dust particles;
these can be removed by dusting
lightly with a clean dry cloth.

To remove ngerprints or other
marks, the mirror can be cleaned
with a damp cloth. The mirror
should be completely dried with
a lint free cloth to prevent water
spots. To prevent scratching, do
not use abrasive cleaners.

Fireplace Surface
Cleaning

Use only a damp cloth to clean
painted surfaces of the replace.
Do not use abrasive cleaners.

Servicing

Except for battery replacement
and cleaning described
above, an authorized service

representative should perform

any other servicing.

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Products to which this limited warranty
applies:

This limited warranty applies to your newly

purchased Dimplex electric replace. This
limited warranty applies only to purchases
made in any province of Canada except
for Yukon Territory, Nunavut, or Northwest

Territories or in any of the 50 States of

the USA (and the District of Columbia)
except for Hawaii and Alaska. This limited
warranty applies to the original purchaser
of the product only and is not transferable.

Products excluded from this limited
warranty:

Batteries are not covered by this limited

warranty and are the sole responsibility of

the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or

territories are sold AS IS without warranty

or condition of any kind (including, without
limitation, any implied warranties or
conditions of merchantability or tness for
a particular purpose) and the entire risk of
as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.

What this limited warranty covers and for
how long:

Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period

Warranty

of 12 months from the date of the rst
purchase of such product.

The limited 12 month warranty period
also applies to any implied warranties that

may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so

the above limitation may not apply to the

purchaser.

What this limited warranty does not cover:

This limited warranty does not apply to

products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This

limited warranty does further not apply

to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.

What you must do to get service under
this limited warranty:

Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX
(1-888-346-7539), or 1367 Industrial
Road, Cambridge Ontario, Canada
N1 R 7G8. Please have proof of purchase,
catalogue/model and serial numbers
available when calling. Limited warranty
service requires a proof of purchase of the
product.

What Dimplex will do in the event of a
defect:

In the event a product or part covered

by this limited warranty is proven to be

defective in material or workmanship

during the 12 month limited warranty

period you have the following rights:

13

Dimplex will in its sole discretion either •
repair or replace such defective
product or part without charge. If
Dimplex is unable to repair or replace
such product or part, or if repair
or replacement is not commercially
practicable or cannot be timely made,
Dimplex may, in lieu of repair or
replacement, choose to refund the
purchase price for such product or
part.

Limited warranty service will be •
performed solely by dealers or service
agents of Dimplex authorized to
provide limited warranty services.

The purchaser is responsible for •

removal and transportation of such

product or part (and any repaired or

replacement product or part) to and

from the authorized dealer’s or service

agent’s place of business.

• This limited warranty does not entitle

the purchaser to on-site or in home

services. On-site or in-home services

may be performed at the purchaser’s

specic request and expense at

Dimplex’s then-current rates for such

services.

• Dimplex will not be responsible for,

and the limited warranty services shall

not include, any expense incurred for

installation or removal of the product

or part (or any replacement product or

part) or any labour or transportation

costs. Such costs shall be the

purchaser’s responsibility.

What Dimplex and its dealers and service
agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY. WHETHER IN
CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT,
SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL
LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR
INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN NO
EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.

How State and Provincial law apply:

This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.

Warranty

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© 2009 Dimplex North America Limited

Dimplex North America Limited

1367 Industrial Road

Cambridge ON

Canada N1R 7G8